Employment support officer jobs

Prison Facilitator - HMP Ford

Shannon Trust facilitator - HMP Ford

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ford. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This is a fixed term role until 31st March 2026, with the opportunity to be made permanent subject to continued funding.

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for Tuesday 9th December.

REF-224 843

Prison Facilitator - Bank Staff

Shannon Trust Prison Facilitator (bank staff)

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the west midlands region who is able to travel to cover sites in the wider area too. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.

This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised. 

Closing date: 4th December 2025

Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.

REF-224 810

Programme Manager

We are seeking an experienced Programme Manager to oversee the delivery of two innovative rehabilitation and employment initiatives supporting people leaving prison into meaningful, sustainable work.

Position: Programme Manager
Location: Hybrid. Ideally based in or around Birmingham, but applicants based in London will also be considered
Salary: £38,000 to £42,000
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 28th November 2025

About the Role

This is a hands-on delivery and coordination role working across the organisation’s two flagship programmes, Inside Job and Choirs Beating Time. You will ensure high quality and consistent delivery across prisons and in the community, supporting people with convictions into employment and purposeful lives.

The role is hybrid, with time split between home working, our Birmingham or London office, and planned visits to prisons and partners. Travel expenses are covered and visits are scheduled in advance. You must hold a full driving licence and have access to a car.

Working closely with the CEO and COO, you will coordinate delivery activity, support Community Consultants, maintain strong relationships with prisons and partners, and use data and insight to help improve outcomes. If you have experience in programme coordination, employability, rehabilitation or community services and want to work in a mission-driven environment, this could be a great fit.

Key Responsibilities

• Support the successful delivery of Inside Job and Choirs Beating Time across prisons and in the community
• Coordinate delivery activity, logistics, partner relationships and reporting
• Maintain positive working relationships with prisons, probation services, employers and community partners
• Support Community Consultants with resources, scheduling, communication and problem solving
• Monitor programme performance, gather data and help translate insights into improvements
• Work with the CEO and COO on planning, scheduling and programme development
• Represent the organisation at meetings, events or partner visits when required

About You

You will be proactive, organised and confident working with a wide range of people and partners. You do not need to have worked in a prison setting before. Training and guidance will be provided and the organisation will support you through the Ministry of Justice security vetting process.

Essential skills and experience:

• Experience coordinating or delivering programmes within justice, employability, rehabilitation, community, homelessness, youth or similar environments
• Strong organisational and project coordination skills
• Good communicator able to build relationships with a range of partners and stakeholders
• Data literate with the ability to track progress and update reports
• Empathetic, non judgemental and comfortable working with people with convictions
• Full driving licence and access to a car for prison visits

Desirable:

• Experience supporting or managing staff or volunteers
• Experience working within prisons, probation or other regulated environments
• Experience in employment support, coaching or case management

About the Programmes

Inside Job is the UK’s first peer-led employment initiative supporting people leaving prison into sustainable work. It empowers people with lived experience to support others, improving confidence and reducing reoffending.

Choirs Beating Time uses music to build confidence, communication and connection both in prison and in the community, helping people develop skills and a renewed sense of purpose.

What We Offer

• Hybrid working with flexibility between home, office and planned prison visits
• Training, professional development and sector networking opportunities
• Supportive team environment with a strong mission and values
• The chance to shape and grow two high impact programmes

Other roles you may have experience of could include: Programme Coordinator, Operations Coordinator, Employment Coach, Caseworker, Rehabilitation Worker or Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Finance and Officer Administrator role is an integral part of Buttle UK, working across teams – grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.

Knowledge of basic financial principles and previous experience of working within finance and administrative roles will be helpful. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and interest in the UK voluntary sector.

This role will be a key part of the finance and operations team and contribute to the team’s objectives.

About the role

We are looking for a People Business Partner, Projects to help drive forward strategic change and embed future-ready practices across our global organisation. You will work closely with our Chief Strategy & People Officer and senior leaders to deliver high-impact projects, strengthen our People & Culture foundations, and support an agile, inclusive and modern workforce. If you are passionate about building great employee experiences and driving meaningful organisational change we would love to hear from you.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Serve as a key member of the People & Culture management team, contributing to strategic planning, operational delivery, and team development ensuring best practice and drive consistency across global teams.
• Provide expert advice to senior leaders and People & Culture colleagues on HR policy, organisational design, workforce planning, and change management.  
• Provide expert guidance on employee relations matters, including handling complex and sensitive cases such as grievances, disciplinary actions, and performance issues. 
• Work closely with legal advisors, managers, and Unions to ensure fair, transparent, and legally compliant outcomes.

See the job description (below) for a full list of duties for this role.

Role requirements

• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Specialised training and /or experience in employment law, compensation, coaching and mentoring, organisation development, change management or employee relations (at least two) (essential) 
• Strong understanding of HR systems, processes, and best practices (essential) 
• Experience handling complex employee relations matters, including grievances and disciplinary actions (essential)  
• Knowledge and experience in compensation, organisational planning, recruitment, organisation development, employee engagement and employee development (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

BENEFITS

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.

We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.

For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.

We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.

You will report into a manager within the Programme Management team.

Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.

We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

Welcome to Ada

Ada is a ground-breaking college and charity focused on using technology (tech) as a tool for social mobility and addressing the diversity and gender gaps in the tech sector. Ada’s mission is to educate and empower the next generation of diverse digital talent. Our core values, which sit at the heart of our work, are Rigour, Resilience, Creativity, Curiosity and Collaboration.

Established in 2016, Ada was the first new Further Education College in England since 1993. We currently have approximately 500 students and apprentices, with plans well underway to grow to over 850 learners by December 2025. This growth is supported by our two city centre hub campuses in London (Pimlico/Victoria) and Manchester (Ancoats).

Ada stands apart due to the quality of teaching, learning, and assessment of computer science; fantastic progression outcomes for learners; the breadth and depth of our industry partnerships; our focus on outreach and learner diversity, especially from disadvantaged backgrounds; and our high support, high expectations culture for staff and learners. Ada received a ‘Good’ rating, with Outstanding features, in Ofsted inspections in October 2018 and again in March 2023.

Job Purpose

This role is critical for delivering activities with our prestigious corporate supporters while simultaneously building an impactful alumni community. The postholder will join Ada during an exciting phase of growth and will be responsible for both stakeholder management, volunteering and events and ensuring former students and apprentices are supported in their career progression and engagement through the #alwaysAda alumni programme. The role focuses on supporting  partnerships and shaping and delivering events, including professional development, volunteering, and mentoring/support.

Key Duties and Responsibilities

The Philanthropy and Alumni Executive Officer will be responsible for a combination of corporate partnership delivery and alumni community management:

A. Corporate Partnerships, Fundraising & Volunteering 

• Support the department  to develop and deliver partnership plans for all supporters.

• Ensure partnership objectives are met across programme activity, including employee volunteering.

• Work with other teams to deliver  volunteering opportunities, especially the Coaching programme which matches corporate volunteers to learners.

• Develop briefings and communications to corporate partners to strengthen partnerships.

• Provide tracking and reporting of all engagement activities with partners.

• Deliver a suite of events and touch points for supporters, and support the delivery of a calendar of events such as Ada Lovelace Day, 10th year anniversary, International Women's Day and other flagship events

B. Alumni Relations and Community Management

• Develop and maintain an ongoing dialogue with the alumni community 

• Produce termly newsletters 

• Undertake regular data collection cycles (using surveys and research) to track current employment and needs of alumni.

• Maintain our Alumni Data ensuring rigorous data protection/GDPR rules are adhered to.

• Help to continuously improve the alumni programme offer

• Deliver and shape a programme of planned communications and marketing to drive alumni engagement.

• Track and maintain alumni engagement, with a drive for meaningful engagement 

• Deliver and shape a programme of both in-person and virtual events and activities to drive impact, such as a jobs board, career coaching, and networking events.

• Maintain, manage, and internally champion the alumni database.

• Recruit and support champions from within the alumni network to act as alumni ambassadors.

• Attend professional development activities and meetings that may take place outside of normal working hours.

• Be an internal advocate for the Ada alumni community and external go to for Alumni involvement.

• Maintain and grow the alumni LinkedIn group.

Person Specification

The successful candidate will be an excellent communicator and relationship builder who embodies Ada’s values (Curiosity, Creativity, Collaboration, Rigour and Resilience).

Essential Experience and Qualifications

• Experience of successfully delivering employee volunteering programmes.

• Experienced at dealing with a range of people in an outward-facing role.

• Experience managing individuals and groups of volunteers.

• Experience of in-person event delivery working with corporate stakeholders.

• Experience in the delivery and management of external events and/or volunteering projects.

• Fundraising experience or interest in following a career in fundraising and corporate partnerships.

• Experience of managing and collecting data sets, and the ability to think critically and analyse data/feedback to modify activity.

• Excellent project management skills and the ability to manage conflicting deadlines and priorities and work under pressure.

• Relationship building across a wide range of stakeholders.

• Degree level qualification or appropriate professional experience.

Skills, Qualities, and Aptitudes

• Excellent digital, organisational, and time management skills.

• A confident demeanour and engaging communication and presentation skills.

• Strong collaborative working skills, with a versatile solution-orientated team player attitude.

• Enthusiastic, creative, and self-motivated.

• Commitment to equality and diversity.

• Passion about Ada’s work and mission to make a positive difference to the next generation.

• A willingness to work flexibly and where necessary outside of normal working hours.

Desirable Experience

• Project management, including planning, executing, and successfully delivering projects.

• CRM and data set management.

• Knowledge of the tech sector industry and how to work with people starting their careers.

• Experience working in education, alumni relations, membership organisations, or charities.

• Knowledge of digital events tools such as webinars and/or online community platforms.

• Budget management experience.

Safeguarding and DBS

 The successful candidate will undergo an enhanced Disclosure and Barring Service (DBS) check before taking up the post. The postholder must adhere to and ensure compliance with the College’s Safeguarding Policy at all times for the welfare of children, young people, and vulnerable adults.

Equal Opportunities

Ada is committed to providing equality of opportunity and promoting diversity, ensuring applicants are treated solely on the basis of their merits, abilities, and potential without unjustified discrimination. Ada encourages applications from individuals with a disability who can carry out the duties of the post.

Sponsorship

Ada does not have a sponsorship licence, and therefore can only consider applications from candidates who have the legal right to work or remain in the UK.

How to Apply: Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.

Applications are reviewed on a rolling basis, and early applications are recommended.

Good luck with your Application!

Job Title: Individual Giving Manager

Responsible to: Senior Fundraising Manager

Salary: £38,000-£42,000 depending on experience       

Location: Hybrid working pattern, a minimum of 2 days in the London office and 3 days from home

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice. You can find out more about our work by visiting our website.

The Job

USPG are looking for an experienced fundraising and marketing professional to take ownership of our individual giving strategy and deliver it to achieve our objectives. The Individual Giving Manager will develop, market and evaluate fundraising appeals, products and campaigns to individual supporters and churches in order to grow our supporter base and voluntary income. Focusing on recruiting, retaining and developing relationships with all donors using direct mail, email and digital engagement, the Individual Giving Manager will develop an engaging stewardship journey for our supporters.

You

You are a confident, creative and talented fundraiser with experience of delivering successful marketing or fundraising campaigns and appeals. The ideal candidate will have experience in fundraising, project management and line management. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will have a passion for delivering an excellent supporter experience, enjoy working in close collaboration with colleagues and managing a varied workload to tight deadlines. 

How to apply

Please visit our website or see attachments to this post.

As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent stakeholder relationships and deliver outstanding fundraising campaigns. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success.

Working with a number of teams and suppliers, you’ll be delivering direct marketing activity through a range of channels and media. The programme is an evolving one with change and growth happening in a lot of interesting areas. Your role will be to help to develop the supporter engagement programme; taking responsibility for long-term projects that will improve the future optimisation of campaigns. You’ll also be responsible for delivering exceptional fundraising campaigns to achieve ambitious income targets.

This is a 12-month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave.

Key Responsibilities:

Campaign Management

· Plan, manage and deliver successful campaigns across a range of channels and media.

· Manage projects that will improve the long-term success of campaigns.

· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.

· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity. This could include mystery shopping and call listening.

· Work closely with internal stakeholders across multiple teams to ensure effective processes are worked to and full campaign evaluation is possible.

· Continuous improvement through test and learn principles across all activity.

· Integration of campaigns across the charity to drive maximum value.

· Development of compelling communications and materials to support all activities.

People management

· Management and development of the Direct Marketing Executive - Engagement.

· Ensure direct report has clear, SMART objectives and a development plan in place.

· Complete routine 1-1 meetings and annual appraisals.

· Ensure direct report has goals and a development plan written up which are routinely reviewed.

· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews.

Planning and budgeting

· Input to annual planning and development of individual giving campaigns.

· Support in the compilation of detailed income and expenditure campaign budgets.

· Work with Direct Marketing Manager in developing the Engagement programme and strategy.

· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPIs.

Finance and reporting

· Ensure daily campaign tracking and reporting.

· Routine end of campaign reviews and analysis.

· Ongoing reporting on long-term success measures, such as retention, repeat giving and ROI.

· Invoice reconciliation and processing for timely payment.

· Non-financial KPI trend reporting, such as online conversions, email engagement, opt-out/in rates and quality scoring.

Additional Information:

Ways of working:

Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 16th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us at via our website. 

About the role 

This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.

The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group  (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.

The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration. 

The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
 

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation

2. To tackle systemic injustice through strategic litigation and pursuing policy change

3. To build survivor leadership and influence within ATLEU and across the sector

4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors

5. To invest in and support our people to ensure we are effective and sustainable

Our values are:

There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.

Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.

Employment Information 

Job Title: Participation Manager (Lived Experience)

Job Term: Permanent 

Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance

Hours: 21 hrs per week

Salary Band: £31,374 – £37,772 pro rata per year.  Starting salary will depend on the level of candidate’s experience

Pension: 7% pension contribution 

Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).

Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.

Probation period: 6-month probation period 

Reports to: Policy Manager

Objectives of the post 

• To lead on the development of ATLEU’s participation strategy including a plan for implementation. 

• To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.

• To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities. 

Main Responsibilities 

Strategy development

1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision. 

2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan. 

Developing ATLEU’s Changemakers group

3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.

4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.

5. To secure opportunities for skills and knowledge development through internal and external training.

6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.

7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.

8. Review, adapt, and agree terms of reference and foundational values with the group. 

9. To manage the annual lived experience budget.
 

Building the power of survivors within ATLEU 

10. To be an effective liaison between the group and the Director, trustees and wider staff team.

11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people. 

12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.

13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).

14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context. 

15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals. 

16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector. 

17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning. 

Coproduction with the Changemakers

18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place. 

19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce: 

• Training 

• Information / legal resources

• Peer Research reports

• Monitoring and evaluation (ATLEU’s services/ Rise and Lead) 

• Policy & Communication materials

• Events

20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition 

Professional Development 

21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required. 

22. To discuss regularly with the Policy Manager your job performance and personal career development. 

23. To participate fully in ATLEU’s appraisal process. 

Other Duties 

24. To play a full role in the organisation supporting colleagues to maximise their effectiveness. 

25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU. 

26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required. 

27. To attend and participate in staff meetings. 

28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives. 

29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required. 

30. To undertake additional duties as may become necessary.

Please refer to the attachment below for further information and the full person specification.

We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle. 

Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment. 

We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:

Date:    Thursday 23rd October 

Time:    6.30 - 7.15pm

Meeting ID:     Zoom 889 0469 8513

Passcode:  308237

Date:    Wednesday 5th November 

Time:    1 - 1.45pm

Meeting ID:     Zoom 871 8268 7260

Passcode:  587053

​

NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space. 

Application Process 

Key dates

• Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.

• The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered. 

• First round interviews will be held in person on Tuesday 2 and Wednesday 3 December. 

• Second round interviews will be held in person on Wednesday 10 December. 

Please confirm your availability to attend first and second round interviews in your cover letter.

If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Please ensure that your cover letter addresses the following three points:

1. Why you wish to work for ATLEU. 

2. How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and 

3. Evidence that you have the following skills and abilities:

   • (i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.

   • (ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

   • (iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances. 

   • (iv) Ability to manage effective collaboration. 

Please also include the following information:

• Contact telephone number 

• Email address

• Confirmation of availability to attend first and second round interviews, if invited.

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

We are looking for a Global Trusts consultant for a 6-12 month+ contract, to identify and develop a strong pipeline of applications to secure high value funds from diverse portfolio to support this innovative charity.

The ideal candidate would bring senior-level fundraising experience from a similar lead role at an NGO with an established network of executive relationships in major foundations.

This is a remote working role, looking for 16-24 hours a week.

The charity
A passionate, innovative international development charity, dedicated to to collaborating world wide to make a lasting social impact.

The Role

Work alongside a Senior Fundraiser to identify and build a strong pipleine of high value global trusts donors.

Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.

Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.

Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and probono partners.

The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation, or charity.

Extensive existing network of senior executives with major global foundations and organisations.

Proven track record of identifying and closing deals for 6 - 7 figure gifts.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

East Brighton Trust (EBT) is seeking an experienced Head of Projects and Fundraising to lead the creation, development, and funding of innovative projects across East Brighton, and to play a key role in establishing a new charity being developed by EBT to lead creative, enterprise, and social infrastructure work in the area. 

This is a strategic and hands-on leadership role for someone with strong experience in project development, bid writing, fundraising, and partnership building. You will help turn ideas into delivery and impact, securing the investment and collaborations needed to bring the new charity to life. 

Working closely with the Chief Executive Officer, you will identify opportunities, develop and fund new projects, and manage delivery across creativity, enterprise, and social impact. 

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.