Engagement and data officer jobs
Senior Marketing Performance Officer
This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth — and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: “What’s working in our marketing — and how can we do more of it?”
The wider Marketing Planning team is responsible for ensuring ARUK’s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight.
The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy.
The role will help build ARUK’s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value.
This is a real opportunity to help build ARUK’s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams.
Key Responsibilities:
Marketing Effectiveness & Performance Measurement
· Develop a clear view of marketing performance across channels and campaigns
· Maintain the organisation’s marketing ‘single source of truth’ performance dashboard
· Identify opportunities to improve ROI and marketing effectiveness
Audience Insight & Learning
· Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy
· Support campaign teams with message testing and audience understanding
· Maintain key audience insight resources such as YouGov crunch and manage use across the organisation
· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.
Data and Decision Support
· Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting
· Identify gaps in insight or measurement and recommend future approaches
· Help teams embed a test-and-learn culture
Stakeholder Engagement & Upskilling
· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.
· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.
· Champion a test-and-learn culture across the organisation.
· What Success Looks Like Teams understand what is driving marketing performance
· Campaign planning is informed by robust insight
· Marketing investment decisions are based on clear evidence
· ARUK has a consistent view of marketing performance across the organisation
· Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK.
Knowledge, skills and experience needed:
· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).
· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.
· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.
· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.
· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.
· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.
· Highly analytical, with strong critical thinking and problem-solving skills
· Able to communicate complex information simply and compellingly.
· Curious, evidence-led mindset — always seeking to understand “what’s working and why”. ·
· Comfortable challenging constructively and influencing decision-making.
· High attention to detail and accuracy.
· Ability to plan and manage multiple insight or analysis workstreams simultaneously.
· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 19th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Job Title: Senior Marketing Officer
Reporting To: Marketing and Communications Manager
Salary: £31,125 – £39,926
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, Liverpool/Hybrid working
Job Purpose:
To drive the planning and delivery of integrated marketing campaigns for Alder Hey Children’s Charity, supporting fundraising and organisational objectives, reporting to the Marketing and Communications Manager. The role will oversee workflow and priorities, manage marketing officers, and ensure campaigns are delivered to a high standard. The Senior Marketing Officer will also play a key role in shaping marketing strategy, analysing performance and driving continuous improvement across fundraising marketing activity. This is a broad and varied marketing role which requires creativity, communication and project management skills to help the charity plan and execute its marketing and brand campaigns.
Main Duties/Tasks
Strategic Planning, Leadership & Performance: ·
- Work with the Marketing & Communications Manager to shape long-term marketing plans and campaign strategies.
- Provide strategic guidance to ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
- Represent the marketing function in cross-departmental planning.
- Develop marketing processes, templates and workflows to improve team efficiency.
- Implement and oversee internal systems for content management, consent, image banks, brand guidelines etc · To continually improve performance of team members encouraging collaboration and sharing feedback and high-performing and positive marketing team culture.
- Lead regular one to ones with team members.
- Ability to provide strategic marketing integration advice for fundraising campaigns
- Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
- Use market research and data to drive continuous improvement in marketing activity.
- Evaluate and share actionable learnings to optimise future campaigns.
Campaign Delivery, Content & Channels:
- Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
- Creative and powerful copywriting skills aligned to the values of the Charity.
- Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, magazines, brochures, scripts and social media.
- Creation of powerful stewardship content in partnership with fundraising teams
- Collaboration within the marketing team across branded social channels to drive growth and engagement
- Collaborate with the Trust Comms team for campaign and content capture.
Stakeholder Management, Brand & Operations:
- Manage the production and distribution of marketing materials across external suppliers as required.
- Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations. ·
- Upholding of brand positioning to always agreed guidelines.
- Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
- Attending and participating in events, team meetings, compulsory training etc.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line managerOur Values
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Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.
Our values are:
- Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
- Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
- Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
- Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
___
*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working
37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Job Closes: Tuesday 5th May, 12pm
Interviews: Thursday 14th May
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
1. How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
2. Why do you want to work for Alder Hey Children’s Charity?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. We’re on a mission to save and change children’s lives through medical research, developing treatments, vaccinations and cures. A UK-wide charity, we’ve been funding medical breakthroughs for over 70 years, helping to beat polio, fight meningitis, prevent stillbirths and develop ultrasound scanning in pregnancy. Our work is now needed more than ever. To help achieve this, we are seeking to recruit an Individual Giving Officer (internally titled Direct Marketing Officer – Individual Giving) to join the Direct Marketing Team. In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
Action Medical Research funds a range of medical research, including genetic, stem cell and, in some cases, animal research. The use of animals is limited and only permitted where no alternative methods are available, and all research is conducted in accordance with strict UK regulations and welfare standards. The majority of the projects we fund do not involve animals. Full details can be found in our research policies on our website.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
To apply, please submit your CV with a supporting statement showing how you meet the skills and experience outlined in the person specification.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
The client requests no contact from agencies or media sales.
Future Frontiers is seeking an exceptional Chief Executive Officer to lead the organisation through an exciting new phase of growth and impact.
This is a remarkable opportunity to lead an organisation that has already helped thousands of young people across London to build confidence, shape their own future careers, and realise their potential. This is a pivotal time for Future Frontiers, as we continue to move forward with our 2025–28 strategy, we are expanding our offer, aiming to increase our reach and deepen our impact.
In recent years, like many similar organisations, we have navigated a challenging financial environment, and through the commitment of our leadership team and Trustees, we are returning to a more positive financial position. The next CEO will build on this momentum – strengthening our foundations, expanding our reach, and ensuring that even more young people can benefit from our work.
This role is an opportunity to lead an ambitious, passionate, and talented team united by a powerful mission: advancing social mobility and transforming life chances. We are seeking a strategic leader, commercially astute, and deeply motivated by the potential of young people. As CEO, you will play a defining role in shaping our future, forging new partnerships, securing vital support, and amplifying our impact.
We are looking for someone who:
- Has proven senior leadership experience, ideally within a charity or purpose-led organisation
- Can set and deliver strategic direction while driving measurable impact
- Is a strong relationship-builder, confident engaging funders, partners and stakeholders
- Brings commercial and financial acumen, with experience of income generation
- Is deeply committed to improving outcomes for young people and advancing social mobility
How to apply
To apply, you will need to send us your CV and a separate supporting statement. Your supporting statement should be no more than 2 sides of A4 explaining why you are interested in the role and how you meet the criteria.
Application deadline: Wednesday 22nd April, 5pm
Round one interview: Thursday 7th May (shortlisting will take place w/c 27th April)
Round two interview: w/c 11th May (date TBC)
Both rounds of interviews will take place in person at our office near London Bridge.
Start date: To be agreed with the successful candidate. Ideal start date September 2026.
The successful candidate will be required to undergo enhanced DBS and reference checks to cover employment for the last 5 years.
To support fair and inclusive hiring, we are asking all applicants to complete our diversity and equal opportunities monitoring form. This helps us to identify barriers and improve our processes. Responses are anonymous, not linked to your application, and do not affect hiring decisions.
For full details on the role, responsibilities, and how to apply, please see the attached CEO Applicant Pack.
The client requests no contact from agencies or media sales.
The Academy of Medical Sciences’ FORUM is a neutral, independent platform for bringing together leaders from research, industry, the health system, charities and Government to share insight, exchange evidence and explore solutions to complex challenges in health and life sciences. Relevant Academy priorities for this role include, but are not limited to:
- Improving health outcomes in the UK and internationally
- Mobilising the UK health research system to turn discovery into practice.
- Making the UK the best place in the world to have a career in medical sciences
As Senior Policy Officer, you will help shape and deliver this high‑impact cross-sector programme — ensuring the Academy convenes the right people, on the right issues, at the right time. In the next year, policy areas you will work on may include prevention and early detection, using clinical evidence to speed up translation from discovery to patient impact, inclusion of underrepresented groups in research, and the use of AI and data across biomedical sciences.
You will lead delivery of a portfolio of policy meetings and workshops, produce influential outputs, and manage relationships across the FORUM network. You will use evidence, stakeholder insight and sound judgement to support decisions about where the Academy should focus its convening power, helping us maximise our impact while maintaining the high standards and values that underpin our work.
This role offers a unique opportunity to shape conversations across the life sciences and contribute to improving health through evidence-informed policy.
FORUM is a cross-sectoral programme, and we welcome applications from people with a variety of professional backgrounds. You might have experience in healthcare (including allied health profession such as nursing), medical research, Government, regulation, humanities, economics, community engagement, and/or industry. This list is not exhaustive, please do contact us if you would like to discuss the relevance of your experience.
Benefits
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%)
- Life assurance at three times your salary
- Hybrid and agile working. 50% office attendance
- 26 days annual leave, plus Christmas closure days and bank holidays
- Buying and selling leave
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period)
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing
- Support through tailored learning and development
- A range of enhanced benefits become available once you’ve completed your probation period
For more information and to apply, please visit our careers page.
Closing date: 9.00am on Tuesday, 14 April 2026.
Interview date: Tuesday, 28 April 2026 (online).
BGCI Vacancy Announcement
Position Summary
Botanic Gardens Conservation International (BGCI) is seeking to appoint a Membership Information Management Officer who will play a key role in the delivery of the Botanic Gardens Conservation International (BGCI) 2025-2030 Strategic Framework and membership programme, supporting member engagement, data and information management, and utilisation of the BGCI global information systems. This role ensures the accuracy and integration of member and garden data across CRM systems, supports conservation services for members, staff and internal projects and contributes to the wider success of the BGCI global network.
The Membership Information Management Officer requires a strong blend of information management, CRM administration, data and information analysis, and member engagement skills, combined with the ability to work in a global conservation organisation.
Title of post: Membership Information Management Officer
Job Purpose: Provides information management to support the membership programme
Reports to: Head of Membership and Conservation Services
Contract Type: Full-time (35hrs/week)
Duration: 3-year contract
Location: BGCI Offices, Kew, London; Hybrid *
Remuneration: Officer F2 grade, recruitment range £27,500 - £30,000.
*Please note that our temporary office address in 2026 is in Putney, London
About BGCI
Botanic Gardens Conservation International (BGCI) is the largest global plant conservation network with over 950 member institutions in more than 120 countries. BGCI plays a key coordinating role, facilitating collaboration between botanic gardens and other conservation organisations, and supports the development and long-term functioning of botanic garden networks. BGCI ensures that local expertise contributes to global impact and mobilises funding and technical assistance for practical conservation efforts worldwide.
Person Specification
BGCI is seeking to appoint a detail-oriented information management professional with experience supporting membership, donor, or partnership programmes within a conservation, scientific, or not-for-profit environment.
Application Process
If you are interested in this role, please send us your CV and a cover letter (two pages maximum), explaining your motivation for the role and providing examples and evidence of how you are suitable for the position. Please also confirm in your letter that you are eligible to work in the UK.
Please note that the role is UK based so you must be eligible to work in the UK. We are unable to provide sponsorship for this role. Please confirm in your cover letter that you are eligible to work in the UK. Please send your CV and cover letter to
Closing date for applications is 27th April 2026
The interviews will be conducted online in the week commencing 1st June 2026
We also ask all applicants to complete a short Equality and Diversity Monitoring Form - please click on this link BGCI Equality and Diversity Monitoring Form – Fill in form
BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our secto
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services? Do you understand the challenges facing the Gypsy Roma and Traveller community? Can you offer practical advice and support to those in need in areas of housing, health and benefits?
We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey. We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.
To apply for this role please read the job description and person specification.
The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.
We are passionate about equality and welcome applications from all sections of the community.
Main purpose of the job:
- To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
- To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
- To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
- To provide advice to statutory and other partners on working with GRT communities.
- To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.
Main tasks
- Support individuals in managing finances and benefit claims.
- Help individuals to find appropriate accommodation.
- Advise individuals in setting up and maintaining a home or tenancy.
- Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
- Signpost to culturally appropriate legal services.
- Give support in understanding domestic abuse and signpost to support
- Help carers and young carers identify themselves and know how to access support
- Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
- Signpost individuals to places they can develop domestic/life skills.
- Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
- Signpost individuals to gain access to other services, as required.
- Support individuals to use digital and online services
Supporting other organisations working with GRT communities
- Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
- Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
- Advocate for Surrey’s GRT community through social media, letters and articles, as required
- Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
- Create effective partnerships
Other responsibilities
- Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
- Contribute to internal meetings and communications.
- Advise management team and the Board about GRT matters.
- Meet with and report as required to project funders
- Safely file and store client data and meeting notes
- Carry out risk assessments for lone working with clients
Contract
- This is a permanent contract subject to funding. We are committed to flexible working.
- Secondment applications will be considered
- A satisfactory Enhanced DBS check will be required to undertake this post
Benefits
- 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
- Pension scheme, contributing 5% of salary. Under auto-enrolement, eligibility to join is after three months.
- Flexitime system.
- Employee assistance programme.
Person Specification
Essential Skills & Experience
- Experience giving advice, guidance and signposting
- Knowledge of housing, health and benefit systems and processes
- Experience of working to agreed targets and deadlines
- Good IT skills including Office applications and databases.
- Ability to plan, balance and manage multiple priorities
- Access to transport for regular travel within Surrey (for which mileage can be claimed)
- Ability to simplify and explain complex processes
Desirable Skills & Experience
- Experience of working with GRT communities, and knowledge of the challenges
- Experience of working or volunteering in a not-for-profit organisation
- Ability to function with a degree of independence
- Lone Working experience
- Report writing for varied audiences
- Good IT skills including experience using Office applications, databases and social media
- Experience of dealing with conflict
- Strong understanding of Equality and Diversity
- Understanding of Safeguarding principles for vulnerable communities
Personal Qualities
- Ability to take initiative and responsibility for your work
- Strong organisational skills
- Empathy with clients, local authorities and colleagues
- Able to work flexibly and to multi-task
- Resilience
- Honesty, integrity and respectfulness
- Persuasive interpersonal skills
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Working hours: 37.5 hours - Hybrid Working, minimum of 2 days per week in office (subject to business needs)
Salary: £30,420 - £34,810
Contract: Full-time, Permanent
TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
Make a life-saving difference every day.
At Thames Valley Air Ambulance, every second counts. Our crews are called to the most serious emergencies across Berkshire, Buckinghamshire and Oxfordshire, bringing hospital-level care directly to those who need it most. None of this is possible without the generosity of our supporters and that’s where you come in.
We’re looking for a Corporate Fundraising & Engagement Officer to help us grow and transform our corporate fundraising programme. This is an exciting opportunity to build meaningful, high-impact partnerships with companies who want to make a genuine difference in their communities.
If you’re proactive, relationship-driven and excited by the idea of securing and stewarding partnerships that help save lives, we’d love to hear from you.
Why this role matters
You'll be at the heart of our mission, building powerful partnerships that bring vital income and awareness to our life-saving work. You’ll join a friendly, ambitious and supportive team where your ideas are encouraged, your development is prioritised, and your work has real, tangible impact every single day.
What you’ll be doing
As our Corporate Fundraising & Engagement Officer, you will:
- Secure new corporate partnerships through smart prospecting, tailored proposals and confident networking.
- Manage and grow existing partnerships, ensuring every supporter feels valued, engaged and inspired.
- Develop compelling proposals, pitches and partnership materials that bring our mission to life.
- Work collaboratively across the charity to maximise opportunities and ensure corporate partnerships contribute to wider organisational goals.
- Deliver our corporate partnerships strategy, identifying and developing new opportunities for income and engagement.
- Nurture long-term, meaningful relationships with corporate partners across a range of sectors.
- Support the delivery of innovative fundraising initiatives, ensuring a brilliant experience for our partners at every stage.
About you
You’ll thrive in this role if you are:
- A confident relationship-builder with experience in corporate fundraising, partnership management, sales or business development.
- Someone who enjoys meeting new people, spotting opportunities and making things happen.
- Motivated by achieving targets and delivering high-quality work.
- A strong communicator, persuasive, personable, and able to engage people at all levels.
- Organised, proactive and able to manage multiple deadlines with ease.
- Passionate about making a difference and excited by the idea of helping fund life-saving missions.
You’ll also bring:
- A proven track record of securing or managing five-figure partnerships.
- Experience building a pipeline, delivering plans and hitting financial targets.
- Strong negotiation and influencing skills.
- Commercial awareness and the ability to identify high-value opportunities.
- Experience with CRM systems and an understanding of data protection and fundraising compliance.
- A full driving licence and access to transport.
What we offer
- A supportive and collaborative fundraising team.
- A role where your work directly contributes to saving lives.
- An environment that values personal development, creativity and ambition.
- The chance to shape a growing and increasingly strategic income stream.
If you’re driven, innovative and excited to build partnerships that make a real and lasting difference, we’d love to hear from you.
Why join us?
At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.
In return we offer a competitive salary and great staff benefits such as.
- Holiday 25 days per annum / 187 Hours
- Holiday Trading – Buy sell up to 5 days per year
- Hybrid Working – minimum 2 days in office
- Flu Vaccination – provided annually
- Blue Light Card – 2year membership option
- Employee Assistance Programme
- Pension Scheme – Royal London
- Simplyhealth – Medical cash back scheme
- Disability Confident Employer
Our values
We live by our values every day:
- We care no matter what – for our patients, their families, and each other.
- We go above and beyond– in the care we provide and the work we do.
- We do the right thing – in how we act and the decisions we make.
- Together we are TVAA – because together, we save lives.
Diversity and inclusion
We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.
Safeguarding
We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.
How to apply
To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.
You will get out into the community via outreach engagement, offering one-to-one support, events and groups. You iwill be a key part of our Information and Guidance team, delivering wellbeing programmes and workshops for YES.
This role is frontline and delivery-focused, supporting the development of responsive, inclusive, and professionally delivered services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
About Us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About The Role
Location: Hybrid - The Grange, Saunderton, Buckinghamshire
Salary: £27,050.40
Contract: Fixed term - 18 months
Hours: 35 hours per week
The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People.
Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme.
The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy.
In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.
Building good internal relationships within our Charity is an important part of this role as you will be working with various teams.
KEY TASKS OF THE ROLE:
Stewardship
- Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
- Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
- Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
- Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.
Puppy Sponsorship
- Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
- Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
- Promptly action any tasks set via the CRM system.
- Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar.
Appeal Data & Fundraising Activity
- Prepare data for Puppy Sponsorship updates and build email communications.
- Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
- Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods.
Additional Requirements
- Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme.
- Conduct yourself in a professional manner at all times.
- Treat all supporter personal information according to GDPR requirements.
- Adhere to the Hearing Dogs Equal Opportunities statement and polices.
You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours.
About You
The following attributes are considered essential for the job:
- Qualifications (GCSE equivalent) in Maths and English
- Administration experience, particularly within a customer relationship database (CRM)
- Experience of working in a customer service environment
- IT competency with all Microsoft packages
- Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail
- Customer-centric approach to ensure all supporters have the best possible experience of our Charity
- Work well with a range of people
- Recognise and embrace the role in an energetic and positive way
- Approaches the role with a balance of kindness and fairness
The following attributes are considered desirable for the job:
- British Sign Language qualification
- Experience of working with people with Hearing Loss
- Awareness of Hearing Link and Hearing Dog range of services
- Experience of working within the voluntary sector
Please apply by providing your CV and Cover Letter by 10th April 2026.
We are recruiting for six Funding Officer roles for our Scotland Funding Team.
Place Teams: One Permanent position and three 12-month contracts.
Scottish Land Fund work: One Permanent position and one FTC until March 2027
- Are you a confident communicator who enjoys working with people?
- Do you see the potential in ideas as well as the challenges?
- Are you passionate about the power of communities to change things for the better?
If that sounds like you, we’d be delighted to hear from you.
You’ll be part of a team of Funding Officers, led by a Funding Manager, responsible for our grant-making activity in a geographical area or thematic approach. There are eight place teams in Scotland each covering a different geographic region with between 4 and 8 Funding Officer’s in each team. We also have a small number of thematic-led teams with a country-wide brief. Funding Officers work on grant-making activity within specific boundaries and are the main point of contact for all grant-holders and applicants in that area.
Alongside our place teams, we are also recruiting staff for our Scottish Land Fund work. The roles (one permanent and one fixed term until 31st March 2027) will initially be attached to the Scottish Land Fund.
Role Expectations
You will provide advice to prospective applicants, assess applications and will be in regular contact with grant-holders as they progress with their projects. Your recommendations will guide decisions on awarding grants and how we support grant-holders. You will contribute to learning and evaluation of our work, outreach and stakeholder engagement in your area of interest. You will ensure that our funding responds to the local context and our commitment to equity and inclusion. You will be expected to challenge yourself and colleagues to continually improve the way we work.
You will be responsible for understanding how an organisation’s ideas align with our funding priorities and making good judgements about when to take an application further or when to signpost to alternative opportunities. You will be able to communicate clearly and concisely your recommendations about who and what we fund. Your natural curiosity combined with a genuine interest in people and projects in your area will enable you to try new approaches and develop your understanding of what works.
During your first few weeks of on-boarding with the Fund, in person training will be delivered in our Glasgow office. After the initial training period, work patterns are more flexible. We currently operate a hybrid work model which includes office, community and home working. In a typical week most full-time Funding Officers would be likely to spend a mixture of times in this approach. Part-time and non-standard work patterns will be considered.
Skills & Requirements
We are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding. Whether through lived or gained experience, you will bring a strong understanding of the communities we work with.
Interview details:
- Date: 20th April 2026
- Format: In-Person.
- Location: Glasgow G2
For an informal discussion about the role, please contactt recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Demonstrates strong skills in analysing complex information and data with a natural curiosity and ability to question - We’re looking for people who can bring together information from a range of sources to make decisions and can clearly explain their judgement to others.
- Experience of or working in the third sector – The Third Sector makes up the bulk of our customers. We’re looking for people with an active interest or experience in the third sector in Scotland and working with under-represented communities.
- Delivers high quality results and has a passion to achieve constructively – You want to do well, get satisfaction from achievements, have an eye for detail and a concern for quality in your work efforts. Your enthusiasm will encourage others and will contribute to our culture.
- Natural relationship builder who imparts confidence with honesty and integrity - We’re looking for people who can develop productive working relationships with people inside and outside an organisation and are committed to equity, diversity, and inclusion.
Desirable Criteria:
- An effective team player who values sharing but can also take the lead when required - We’re looking for people who can plan and organise their own time to meet regular deadlines and complete varied tasks and projects. At the same time you’ll thrive working with others and having shared goals and workloads.You’ll be comfortable taking the lead for some aspects of work and will generally be someone who is available to help others.
- Understanding of great customer service – You know what excellence feels like when you receive it and you’ll want to achieve similar high standards in your own practice such that customers value you, your contribution and will speak highly of your contributions.
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Confident in presenting to external audiences – You’ll be comfortable sharing information in clear and understandable formats, leading discussions and listening carefully to contributions.
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Demonstrates a compassionate approach to sensitive issues that helps put others at ease - We’re looking for people who understand that social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Role Summary
Every day, babies are born premature or sick and families face frightening uncertainty. Bliss is the UK charity working to ensure they receive the best possible care and support. We’re looking for a motivated Partnerships and Philanthropy Officer to help grow our high value income and build strong, impactful relationships with partners and donors.
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Location: Hybrid (minimum three days per fortnight in London SE1)
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Salary: £33,368 FTE
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Terms: 35 hours per week (part time considered). Permanent
Role Details
You’ll work closely with the Partnerships & Philanthropy Manager to support and grow a portfolio of corporate partners, philanthropists and high value prospects. This varied role is perfect for someone who enjoys building relationships, developing creative proposals, and coordinating meaningful supporter engagement.
You’ll help deliver tailored stewardship, identify new opportunities, and work with colleagues across Bliss to gather compelling stories and impact data that demonstrate the difference our supporters make.
What you will do
•Support the delivery of Bliss’ high value fundraising strategy
•Manage and steward relationships with partners, major donors and prospects
•Prepare tailored proposals, presentations and stewardship updates
•Research prospects and sectors to help build a strong pipeline
•Coordinate meetings, events and engagement opportunities
•Work collaboratively across teams to develop strong cases for support
•Maintain accurate CRM records and support internal reporting
•Ensure all activity follows fundraising regulation and GDPR requirements
About you
We’d love to hear from you if you have:
•Experience managing external relationships (fundraising, partnerships, account management or commercial)
•Clear, confident and engaging communication skills
•Ability to develop tailored proposals, pitches or presentations
•Strong commercial awareness and a collaborative approach
•Excellent organisation, attention to detail and ability to manage multiple priorities
•Experience using CRMs or databases (Raiser’s Edge a plus)
•Good IT skills (Outlook, Excel, PowerPoint)
•A commitment to the aims and values of Bliss
For more details please view the job description and person specification attached to this advert.
How to apply
To apply, please submit your CV along with answers to the following three questions (instead of a supporting statement):
1.Tell us about your experience managing relationships with external stakeholders.
2.Give an example of a proposal, pitch or presentation you helped create and how you tailored it.
3.Share an example of managing multiple priorities and collaborating across teams.
We understand applicants may use AI tools to assist in shaping responses, which is absolutely fine — we simply ask that answers reflect your own experience.
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
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The deadline for applications is 9am on Monday 20 April 2026
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First round interviews will be held virtually on 27 or 29 April
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Second round interviews will be in person at our London Bridge offices in w/b 4 May
The client requests no contact from agencies or media sales.
Equity, Diversity and Inclusion Officer
Salary: £37,264 (£46,580 FTE)
Hours: 30 hours (4 days) per week
Location: Oxford
Job description
Join our team as an EDI Officer!
The EDI Officer role focuses on enhancing equity in health access and outcomes for all social groups within the local community, particularly in OUH palliative care services. The post holder will collaborate closely with palliative medicine colleagues to develop and lead projects aimed at improving EDI aspects across all Palliative Care departments.
This will be achieved by implementing the five-year EDI strategy plan, which supports hospice teams in integrating EDI considerations in all areas of care. Additionally, the role involves contributing to Trust-wide Health Inequalities initiatives through collaboration with the Trust’s EDI colleagues and Patient Experience Team and various internal and external stakeholders to meet EDI and health inequalities objectives.
What you'll do
· Equity, Diversity and Inclusion Oversee the implementation of the EDI Strategy for the Palliative Medicine Department to ensure services meet the needs of the diverse population in the catchment area.
· Service Planning and Development, Project Management: Take responsibility for the development and implementation of projects and service improvements with an EDI focus as agreed with line manager or Clinical Lead.
· Data Collection and Analysis: Review and analyse data on groups with protected characteristics and/or who may experience palliative care health inequalities within our catchment.
· Engagement: Identify and work to engage individuals and carers who are experiencing/are at risk of experiencing health inequalities in end of life and palliative care.
Why you'll love working with us
- Growth and Development: If you have the knowledge of design trends, skills for designing digital and printed materials and are eager to expand your skills, this role offers a fantastic development opportunity.
- Make a Difference: Your work will directly contribute to raising funds for Sobell House Hospice, helping us make a significant impact in the community.
Our core values
- Continuous Improvement: We have a ‘growth mentality’. We embrace feedback and positive change and are continually looking for improved ways of working.
- Integrity: We are honest, transparent and accountable for our actions and outcomes.
- Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.
- Impact: We aim to make a positive difference to the lives of others through our work.
- Compassion: We treat ourselves and others with kindness, respect, empathy and care
What we offer
- Generous Holiday Entitlement: 36 days including 8 Bank Holidays (pro rata).
- Pension: 7% employer contribution to help you secure your future.
- Sick Pay: Up to 6 weeks in any rolling 12 months after completing probation.
- Additional Benefits: Access to our Employee Assistance Programme, Death in Service benefit, the Cycle to Work scheme and more
- Training and Development: We are keen to support individuals developing into roles and progressing through the organisation
If you’re ready to bring your passion, skills, and enthusiasm to our team, we’d love to hear from you! Apply now and be part of something truly special at Sobell House Hospice.
It is our mission to enrich the lives of our patients and those who love and care for them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.
As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.
Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.
When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please submit your CV and answer all application questions to apply.
The client requests no contact from agencies or media sales.





