Engagement and data officer jobs
This role is an exciting opportunity to lead the development and delivery of Alzheimer's Research UK’s Supporter Experience strategy. This is a transformation programme and requires a leader who can not only lead a team but support an organisation to work collaboratively to enhance supporters trust, satisfaction and connection with their relationship with Alzheimer’s Research UK, recognising the importance of their role in helping to get to a cure.
The Head of Supporter Experience will lead two critical teams who all contribute to delivering our Supporter Experience; the Supporter Operations function which include both Supporter Relations (front end) and Fundraising Operations (back end) and the Supporter Engagement and Journeys team. But you’ll also work collaboratively to improve our Supporter Experience across the organisation – including those who give money, time, voice influence and deliver our mission (partners and researchers).
You will champion, design and oversee the implementation a personal, relevant and tailored experience – either through direct responsibilities or through influence, coaching and inspiring colleagues across the organisation to ensure that we are delivering our brand and supporter experience principles consistently across all supporter touch points and communications.
You’ll bring expertise in designing and delivering marketing personalisation and data automation through frameworks and tools meaning you’ll be data literate and experienced in implementing and embedding a martech approach. But most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
You will be part of an Individual Giving and Legacy leadership team who will work collaboratively to deliver a joined-up mass income growth strategy, ensuring that we deliver a diverse product portfolio, exceptional supporter experience, and high performing teams.
Key Responsibilities:
Supporter Experience Leadership:
· Lead and own the Supporter Experience Transformation Programme, providing strategic leadership which enables the successful implementation and ongoing integration of our Supporter Experience strategy across the organisation to achieve its long-term goals.
· Develop a high performing Supporter Experience team, creating synergy and consistency of our supporter relations, operations and supporter engagement (journeys and loyalty comms).
· Coach and inspire colleges across the organisation, working collaboratively to embed supporter principles and journey frameworks to support the delivery of our organisation objectives within time, money and voice, leading for our holistic and joined up experience, moving us away from product / audience silos.
· Work with Fundraising Heads on how Supporter Experience can grow their income, and provide support with income modelling and budgets for long term income forecasts and annual ops planning cycles.
· Representing Supporter Experience on key programme boards and working groups to maximise our internal engagement and understanding of our Supporter Experience priorities and activity, but to also optimise our Supporter Experience by understanding the prioritise across the organisation.
Technical leadership:
· You will be responsible for ensuring Fundraising Operations are integrated, automated, compliant and efficient, not just within your own teams, but also across all of fundraising, marketing, communications and engagement.
· Always champion the supporter, working closely with our Head of Marketing Planning and Head of Insight and BI Teams to record, track and utilise supporter insights and Supporter Experience performance data to optimise our Supporter Experience Strategy.
· Responsible for ensuring we are utilising our martech tools and capabilities, and working closely with Digital, Data and Technology to ensure we deliver the most efficient and effective supporter journeys that feel personal, relevant and timely for our supporters.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences.
Team management:
· Lead the Supporter Experience team, ensuring clarity of team purpose and vision, and driving high performance at all levels, and ensure the team is structured effectively for high performance and delivery of our growth plans.
· Directly manage your direct reports, developing an effective and joined up Supporter Experience Management team, ensuring all team members have clear, SMART objectives and development plans in place and routine performance reviews are undertaken.
Knowledge, skills and experience needed:
· Significant experience of martech tools and the design and implementation of supporter/customer journeys within these tools.
· Experience of successfully managing teams through change and transformation.
· Experience of driving a high-performance culture through clear accountabilities, objective setting, performance management, coaching, feedback, and development.
· Demonstrates high levels of knowledge and practical implementation of fundraising/marketing compliance.
· Exceptional leadership and influencing skills, with the ability to build strong relationships with senior stakeholders and motivate cross-functional teams.
· Strategic communications planning.
· Experience of audience insight and segmentation principles and use of data and CRM systems to develop supporter journeys and measure and evaluate success.
· Strong people skills –including people management, influencing at a senior level, and coaching across the organisation.
· Skilled at working collaboratively and able to lead for collaborative working.
· Confident with transformation and change management.
· Self-management and setting own goals and milestones against understanding of supporter experience strategy.
· Exceptional diplomacy, tact, and stakeholder management, influencing and coaching skills.
· Comfortable giving direction and making decisions where there is some degree of ambiguity.
· Able to help others develop a common focus and clarity in what they are trying to achieve.
· Ambitious, innovative, creative, target-driven and self-motivated.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £70,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to pursue their dream career. We deliver a suite of employability focused programmes which offer young people enriching professional experience in their chosen industry, and the work of our Programmes Officer is essential to this mission.
The Programmes Officer will play an integral part in the Employability team to help deliver on these initiatives and the long-term aims of the organisation. This role will primarily support the delivery of Pathways Online and Access Apprenticeships (delivered both online and in person), currently covering the Law, Banking & Finance and Engineering sectors. The officer will support programmes in 2 of the 3 sectors highlighted.
This role will sit within the Employability team, which is a subdivision of the Programmes team, led by the Head of Employability. The role will be line managed by the Employability Programmes Manager.
Main duties
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Onboarding of new cohorts of students for our Pathways Online and Access Apprenticeships Programmes
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Delivering both online and in-person events for students across the programmes. Duties include presenting activities, organising logistics, providing technical support, and encouraging student engagement
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Be the main point of contact for students on the programme. Including leading on student comms (newsletter and info packs), responding to student enquiries and building relationships with beneficiaries to ensure that we are provide tailored and impactful support.
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Using student data to monitor engagement and develop strategies to enhance engagement and participation
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Maintaining and updating the Trust's CRM system (Salesforce) to ensure accurate beneficiary details and activity records.
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Arranging and booking of student travel for in person events and work experience placements
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Use our online platform (Sutton Trust Online) to drive student engagement through creating and updating content
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Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
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Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data
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Providing administrative support to the Sutton Trust team as required across our suite of employability programmes
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Responding to student facing inboxes and the Sutton Trust Helpdesk and phoneline to support with enquiries across the programmes team
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Actively working to foster a positive safeguarding culture within all aspects of work
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Other duties as necessary from time to time.
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There is also future potential for the role to expand, encompassing additional programmes and industries as the Trust continues to grow
Person Specification
We welcome applications from individuals who have experience in:
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Programme organisation and delivery, including planning, administration and logistics
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Delivering engaging events for young people, ideally including presentation or facilitation skills
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Providing guidance and support to beneficiaries on an ongoing basis
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Writing impactful copy for communications such as newsletters and/or digital content
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Managing data with CRM systems (e.g. Salesforce);
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Analysing engagement data to generate insights and improve programming
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Programme monitoring and evaluation, reporting, and administration;
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Working within or an understanding of the not for profit sector and/or the higher education sectors;
We are also looking for an individual who:
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Is confident in delivering both online and in person activities
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Has strong organisational skills and the ability to prioritise tasks
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Can build and maintain relationships with diverse stakeholder groups
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Has excellent interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £32,000-£34,000
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Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
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DBS check may be required
Interviews
Applications should reach us by 23:59, Monday 4th May, with first round interviews held over Zoom on Wednesday, 13th May, and second round interviews held at our London offices on Wednesday, 20th May.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Are you a marketing professional who loves dogs?
We’re looking for a Marketing Automation Officer to help us spread the word about our work through email marketing and other digital channels.
What does this role do?
As Marketing Automation Officer, you will:
- manage e-marketing campaigns throughout the full lifecycle, from developing campaign briefs and agreeing timelines, to building automated journeys and monitoring their performance,
- manage audiences through ensuring data quality and compliance of email distribution lists and supporting with audience segmentation, ensuring messages reach the right audiences,
- work closely with colleagues across the Marketing and Communications division to coordinate campaign activity, regularly updating campaign stakeholders on performance.
Interviews for this role are provisionally scheduled for Friday 15th May 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need email marketing experience, specifically with experience working with Salesforce Marketing Cloud. We’re looking for a strong technical candidate for this role, who has significant experience of building and delivering campaigns, as well as SQL proficiency to support selections, integrations and customisations. You’ll be an excellent communicator, with the ability to translate organisational objectives into compelling marketing campaigns. A passion for animals and the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
CENTRE FOR AGEING BETTER
Research and Policy Officer
- Permanent
- Salary £38,393 per annum
- Full-time
- Flexible working options will be supported.
- Central London Office and Hybrid working (6 days a month office attendance)
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Research and Policy Officer will play an important role in supporting our work to tackle ageism, change attitudes to ageing and address the huge inequalities in our experience of older age.
Working alongside a friendly and skilled multi-disciplinary team, you’ll be supporting a range of projects to build the evidence base for change and to translate that research into action. You’ll also work closely with our external affairs team to stay abreast of the policy environment, provide timely evidence and insights to support our communication and influencing activity, and develop evidence-informed policy recommendations.
About you
You’ll have a keen eye for detail, will be comfortable working across a range of research methods, and will be confident in handling complex data. You'll be highly organised and will be a skilled project manager.
You'll bring a good understanding of the workings of UK government and parliament and will be skilled at understanding and synthesising complex policy issues and documents. You’ll be a clear communicator and will be able to turn complex research into impactful outputs.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply please follow the link to complete an application form and Equality and Diversity form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.
The closing date for this role is 11:59pm on 28th April, with in- person interviews to take place during week commencing 12th May
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them?
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.
What does this role do?
As Digital Product Manager, you'll:
- lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
- collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
- manage, coach and develop a Digital Product Officer,
- ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.
Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams.
Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.
Volunteering is important for the health of the Merchant Taylors’ Company, since the hands-on experience of volunteering binds members in an emotional commitment to what the Company stands for. Many of the Great XII Livery Companies prioritise volunteering, offering a wide range of opportunities from due diligence visits with grant applicant charities to longer term mentoring opportunities with our family of schools.
At the heart of Merchant Taylors’ Company lie the concepts of ‘Fraternity, Philanthropy and Education’. Volunteering is vital to each pillar, enabling members to give their time and talent alongside their treasure.
The Company is now at an exciting juncture where the groundwork to embed a more systematic approach to volunteering has been completed and the appetite within the Company has started to grow particularly across the Company’s Education programme.
The team is conscious that managing volunteering takes time, diplomacy and interpersonal skills and this role is pivotal to the success of volunteering for both Company members and partner organisations.
About the role
Reports to:Educational Grants and Relationship Manager
Direct reports: None
Place of work: The Hall (Bank, London)
Contract type:Fixed-term and part-time (0.8 FTE).
The working days and times can be flexible and some hybrid working may be possible.
Some evening work will be required as well as occasional attendance at events outside of the employee’s usual working hours (including at weekends).
Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK.
Overview of role:
With your experience in events / project management and excellent communication and diplomatic skills, you will be the interface between the membership, your colleagues at Merchant Taylors’ Company, our family of schools and our charitable partners. You will be responsible for developing and delivering an engaging, interesting and successful range of events for members to participate in.
Job Description:
- Take a lead on the delivery and development of an annual programme of volunteering opportunities and education events aligned with existing initiatives and in collaboration with partner organisations and schools where appropriate.
- Work with the EGRM to co-ordinate the Trust’s Livery Academy Award scheme: recruiting, training, and supporting member volunteers to ensure high-quality engagement.
- Take a lead on promotion of volunteering opportunities through the members’ portal in good time, with appropriate explanation to encourage take up.
- Proactively identify barriers to participation from the membership, and develop innovative, accessible volunteering opportunities and methods to engage new audiences.
- Champion and promote the Company’s volunteering and event initiatives by working, both with the Communications Manager and independently, to promote opportunities through compelling articles, e-newsletters, social media outreach, public talks and by representing or supporting Company staff at events.
- Take a lead on designing and creating appropriate training resources for all volunteer roles to manage expectations including, where appropriate, delivery of training.
- Support members with any queries relating to volunteering opportunities, offering members the chance to talk to MT staff.
- Ensure that all volunteer members have completed the MT safeguarding questionnaire before they are cleared for any opportunity and has been trained in appropriate MT policy areas (E.g. GDPR/safeguarding)
- To actively liaise and respond to School requirements to ensure volunteer members deliver excellent support for students.
- Collaborate closely with Company Schools and internal teams to identify opportunities and design high-quality, sustainable volunteering activities that support project goals and help achieve Company targets.
- To use the Membership portal to capture and analyse data about Company volunteering in order to evaluate cost/benefit of volunteering efforts, and tell the story of MT’s volunteering impact to the MT membership.
- Gather and act on feedback from volunteers and participants to inform and improve the Company’s volunteering and education strategies.
- Uphold the health, safety, and wellbeing of all volunteers and participants, following the Company’s Health & Safety policies.
- To take a lead on the administration of Company Volunteering activities including DBS checks, budgeting, database management, website administration, project reporting and meetings.
- Work with colleagues to identify and co-ordinate other volunteering opportunities at the Company, including responding to enquiries, planning logistics, and delivering high-quality experiences.
- To undertake other duties as may be appropriate for the position to support the wider work of the Company.
What we can offer you
- 25 days holiday per annum plus Bank Holidays
- An additional up to five days off over the Christmas / New Year period
- A generous employer pension contribution of 10% of salary
- Free lunch in the office when the kitchen is operational
- “Perkbox” discount app
- A monthly gym / wellbeing allowance of £70
- Private Medical Insurance
- Healthcare cash plan
- Electric Car scheme
- Cycle-to-work scheme
- Life Assurance
- Income Protection Insurance
Person Specification
We are looking for:
Essential
- Proven track record of project/events management, including planning, delivery, reporting, evaluation, budgets, and partnership working.
- Proven track record of working meaningfully with different stakeholders ie in a public-facing role. An excellent communicator with strong interpersonal and public engagement skills.
- Good diplomacy skills with the ability to inspire, listen and find a solution for all stakeholders.
- A proactive approach to solving problems and the ability to keep going until a solution is found which works for all.
- A do-er and a thinker; someone who is able to approach situations imaginatively but also spot, and implement, practical and workable solutions.
- Excellent organisational, planning and IT skills.
Desirable
- Experience developing and delivering volunteering and community programmes, working with a wide range of stakeholders.
- Experience of interacting with or working for a membership organisation
- Understanding of health & safety, safeguarding, and risk management in a volunteer setting.
- Experience of being a volunteer yourself.
Miscellaneous
- Willingness to work some evenings and weekends
Interview dates and start date:
We are actively recruiting for this role and will consider and interview applicants in the order in which they apply.
The successful Candidate is to start as soon as possible.
HOW TO APPLY: Please submit your CV and a cover letter. Please don’t use generative AI. Your cover letter should explain why you think you are a good fit for this role.
The client requests no contact from agencies or media sales.
We’re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You’ll help transform “a list of names” into a thriving community of active changemakers — students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience.
In this role, you will:
- Lead the full rep engagement cycle: recruitment, training, community‑building and year‑round support
- Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident
- Help reps gather student feedback, close loops, solve problems and share impact stories
- Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities
- Coordinate democratic and engagement activities such as Elections, Student Forums, Members’ Meetings and welcome events
- Supervise and support Voice & Advocacy Union Team Members (student staff)
- Champion Student Voice as a core part of the student experience at Staffs
If you’re passionate about empowering others, building communities and amplifying student voice, we’d love to hear from you.
Person Requirements
Essential Criteria
- A strong communicator, confident engaging with students and colleagues across digital and in‑person spaces
- Skilled at building positive, collaborative relationships
- Organised and proactive, able to manage multiple projects and adapt to changing priorities
- Experience working or volunteering in student-focused, educational, charity, or community settings
- Able to design and deliver accessible training and engagement activities
- Values-driven and inclusive, with a commitment to fairness and belonging
- Comfortable using digital tools to support communication and engagement
- Able to gather and summarise student feedback clearly and accessibly
Desirable Criteria
- Experience supervising or supporting volunteers or student staff
- Understanding of academic structures or democratic processes
- Experience coordinating events, campaigns or engagement projects
- Ability to create impact stories or feedback summaries
Details of this role
Hours: Full-time based on 37 hours per week (annualised)
Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)
Start date: May 2026 onwards
Working Hours: Monday to Friday with occasional evenings and weekends
Location: Stoke-on-Trent Campuses (some work at Stafford and London sites)
Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience
Interviews: Week Commencing 18 May 2026
Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)
Our Vision is that every Student will be Proud to be a part of Staffs.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes using our CRM throughout the membership lifecycle from recruitment to retention.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Support the Membership Events Coordinator to deliver outstanding membership engagement events.
What you need:
- Demonstrable experience of providing exceptional customer service.
- Experience of managing administration processes efficiently.
- Experience of using and maintaining a CRM database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Working hours: 37.5 hours - Hybrid Working, minimum of 2 days per week in office (subject to business needs)
Salary: £30,420 - £34,810
Contract: Full-time, Permanent
TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
Make a life-saving difference every day.
At Thames Valley Air Ambulance, every second counts. Our crews are called to the most serious emergencies across Berkshire, Buckinghamshire and Oxfordshire, bringing hospital-level care directly to those who need it most. None of this is possible without the generosity of our supporters and that’s where you come in.
We’re looking for a Corporate Fundraising & Engagement Officer to help us grow and transform our corporate fundraising programme. This is an exciting opportunity to build meaningful, high-impact partnerships with companies who want to make a genuine difference in their communities.
If you’re proactive, relationship-driven and excited by the idea of securing and stewarding partnerships that help save lives, we’d love to hear from you.
Why this role matters
You'll be at the heart of our mission, building powerful partnerships that bring vital income and awareness to our life-saving work. You’ll join a friendly, ambitious and supportive team where your ideas are encouraged, your development is prioritised, and your work has real, tangible impact every single day.
What you’ll be doing
As our Corporate Fundraising & Engagement Officer, you will:
- Secure new corporate partnerships through smart prospecting, tailored proposals and confident networking.
- Manage and grow existing partnerships, ensuring every supporter feels valued, engaged and inspired.
- Develop compelling proposals, pitches and partnership materials that bring our mission to life.
- Work collaboratively across the charity to maximise opportunities and ensure corporate partnerships contribute to wider organisational goals.
- Deliver our corporate partnerships strategy, identifying and developing new opportunities for income and engagement.
- Nurture long-term, meaningful relationships with corporate partners across a range of sectors.
- Support the delivery of innovative fundraising initiatives, ensuring a brilliant experience for our partners at every stage.
About you
You’ll thrive in this role if you are:
- A confident relationship-builder with experience in corporate fundraising, partnership management, sales or business development.
- Someone who enjoys meeting new people, spotting opportunities and making things happen.
- Motivated by achieving targets and delivering high-quality work.
- A strong communicator, persuasive, personable, and able to engage people at all levels.
- Organised, proactive and able to manage multiple deadlines with ease.
- Passionate about making a difference and excited by the idea of helping fund life-saving missions.
You’ll also bring:
- A proven track record of securing or managing five-figure partnerships.
- Experience building a pipeline, delivering plans and hitting financial targets.
- Strong negotiation and influencing skills.
- Commercial awareness and the ability to identify high-value opportunities.
- Experience with CRM systems and an understanding of data protection and fundraising compliance.
- A full driving licence and access to transport.
What we offer
- A supportive and collaborative fundraising team.
- A role where your work directly contributes to saving lives.
- An environment that values personal development, creativity and ambition.
- The chance to shape a growing and increasingly strategic income stream.
If you’re driven, innovative and excited to build partnerships that make a real and lasting difference, we’d love to hear from you.
Why join us?
At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.
In return we offer a competitive salary and great staff benefits such as.
- Holiday 25 days per annum / 187 Hours
- Holiday Trading – Buy sell up to 5 days per year
- Hybrid Working – minimum 2 days in office
- Flu Vaccination – provided annually
- Blue Light Card – 2year membership option
- Employee Assistance Programme
- Pension Scheme – Royal London
- Simplyhealth – Medical cash back scheme
- Disability Confident Employer
Our values
We live by our values every day:
- We care no matter what – for our patients, their families, and each other.
- We go above and beyond– in the care we provide and the work we do.
- We do the right thing – in how we act and the decisions we make.
- Together we are TVAA – because together, we save lives.
Diversity and inclusion
We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.
Safeguarding
We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.
How to apply
To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.
REF-227 700
Digital Volunteer Engagement Officer
Leith, Edinburgh / Hybrid, will consider remote working
£25,500 per annum, pro rata
Permanent, Part time - 17.5 hours per week
About us:
For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.
The Role:
We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust’s ~600 volunteers through a variety of digital tools and platforms. Working as part of the Trust’s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation.
In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust’s online Volunteer Management System, supporting the volunteers and staff who use it.
This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required.
Main objectives
- Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement.
- Produce and maintain online volunteer training and support through the Trust’s e-learning platform.
- Produce engaging volunteer communications such as e-newsletters, blogs and social media content.
- Maintain the Trust’s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers.
- Provide support for volunteers and volunteer managers who use the Trust’s volunteer management system.
- Promote and further develop a volunteering culture for the Trust.
The successful candidate will ideally:
- Have experience creating a range of high-quality digital engagement resources
- Have experience using Content Management Systems
- Be motivational, enthusiastic and engaging
- Have excellent written and visual communication skills
- Have a good understanding of volunteer management and the volunteer experience
- Have a good understanding of GDPR and its relevance to volunteer management
What we offer:
- Salary sacrifice schemes including Cycle to Work & Pension schemes.
- We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
- One Wellness Hour per week
- Enhanced Pension rate upon completion of probation
- Sick Pay Allowance
- Enhanced Maternity/ Paternity Leave
- Training and Development
Closing date for applications: 26th April 2026, midnight
Interviews will be held on: WC 4th May
The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Membership Experience Officer
Salary: £30,000 FTE
Contract type: Fixed term to end March 2029
Working hours: Part time, 22.5 hours per week
Location: Taunton Office, 34 Wellington Road, Taunton TA1 5AW, Hybrid
This part time role (22.5hrs/week) is a new opportunity with Somerset Wildlife Trust to improve the productivity and sustainability of our core unrestricted income.
About Us
Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.
The support of our amazing members is key to our success enabling us to deliver plans for nature’s recovery, improving the natural environment of Somerset for the benefit of wildlife and people.
About the Role
Membership forms the bedrock of our fundraising portfolio, and as Membership Experience Officer you’ll play a central role in finding innovative ways to recruit new members while providing exemplary stewardship to retain and inspire existing supporters to continue supporting nature and take action in other meaningful ways.
Key Responsibilities and Tasks
Responsibility 1: Membership Recruitment
- Work closely with the Comms team to grow our audience through lead generation campaigns on social media
- Work closely with the Comms team to recruit new members including through social media advertising and different incentives
- Convert new audiences to membership
- Trial door drops, phone campaigns and reactivation to establish which methods have the best ROI for recruiting new members
- Create and trial other ideas and initiatives to grow audiences and recruit members
Responsibility 2: Membership Retention
- Instigate welcome calls to new members
- Review and take responsibility for the welcome journey for new members, ensuring Direct Debit compliance as well as outstanding supporter engagement
- Organise and host in-person events for new members
- Organise and host online events for members as well as taking advantage of and communicating details of relevant national events
- Arrange long-standing member recognition and telephone thank-a-thons
- Research and trial other methods which may have a positive impact on membership retention and/or lifetime value
- Instigate a semi-regular survey so we can gauge members’ interests and satisfaction levels
Responsibility 3: Analysis and Administration
- Establish metrics and data reporting to monitor the success of each initiative.
- Conduct an annual targeted uplift mailing
- Conduct an annual targeted gift aid phone campaign
- Implement a plan to promote life membership
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Annual professional institution subscription if applicable
- Payment of relevant licenses and tickets
- Flexible and agile working
- Wellbeing support – Employee Assistance Program, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays)
The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Thursday 14 May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our Values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.
You will get out into the community via outreach engagement, offering one-to-one support, events and groups. You iwill be a key part of our Information and Guidance team, delivering wellbeing programmes and workshops for YES.
This role is frontline and delivery-focused, supporting the development of responsive, inclusive, and professionally delivered services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
Engagement Manager (Membership & Engagement)
Florence Nightingale Foundation
London / Hybrid (minimum 2 days per week in the office)
Full time (35 hours per week)
Fixed-term maternity cover
Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme.
Are you confident working with senior stakeholders, comfortable rolling up your sleeves, and motivated by building meaningful relationships that make a real difference?
Charity People is delighted to be partnering with the Florence Nightingale Foundation (FNF) to recruit for their next Engagement Manager.
Inspired by the work of Florence Nightingale, FNF is a UK-based charity and global influencer, supporting nurses and midwives to promote health, improve care and save lives. FNF is working across the UK and internationally to reach one million nurses and midwives by 2027 - enabling them to connect, lead and influence healthcare.
FNF's work focuses on developing nursing and midwifery leadership capacity and capability, convening and supporting nurses and midwives to shape health and care policy, and ensuring nursing and midwifery perspectives are central to decision-making.
About the role
This Engagement Manager role is a maternity cover position and forms a key part of FNF's Policy, Impact and Membership function. The role is not a like-for-like replacement; instead, it has been intentionally shaped to focus on membership engagement, relationship management and delivery, with policy activity covered elsewhere in the team.
The postholder will act as a membership account manager, responsible for recruiting, onboarding and engaging organisational members - primarily NHS Trusts and senior nursing leaders - as well as supporting the development of a new individual membership pilot.
This is a hands-on, varied role requiring confidence working with the most senior nursing leaders one moment, and responding to member queries or delivering webinars the next. You will have ownership of your work and the autonomy to shape how engagement is delivered.
Key responsibilities
- Lead on recruiting and onboarding organisational members, presenting a compelling and credible proposition to senior nursing leaders and executive stakeholders.
- Act as the primary point of contact for members, building strong, trusted relationships and ensuring members maximise the value of their engagement with FNF.
- Support the design and delivery of member engagement activity, including webinars, virtual and in-person events, roundtables and networking opportunities.
- Oversee the coordination and development of educational and engagement resources, working with subject matter experts, suppliers and internal teams.
- Play a key role in the delivery of a new individual membership pilot, helping shape how this offer is designed, tested and implemented.
- Manage end-to-end delivery of member webinars and events, including speaker liaison, logistics, facilitation and follow-up.
- Maintain accurate membership records and engagement data, using Salesforce to support reporting, insight and continuous improvement.
- Provide a high-quality, responsive service, managing a busy inbox and handling a wide range of member queries and requests.
- Work collaboratively across the organisation, contributing to a culture of continuous improvement, collaboration and shared learning.
Person specification
You will be a confident, credible and highly organised engagement professional who enjoys variety and responsibility. You are comfortable balancing strategic relationship-building with hands-on delivery.
You will likely bring:
- Experience in membership, engagement, relationship management or account management, ideally within a charity, membership body, professional association or similar environment.
- Confidence working with senior stakeholders, including executives and subject matter experts.
- Strong project coordination skills, with the ability to manage multiple activities, events or workstreams at the same time.
- Experience of delivering or supporting events, webinars or member engagement activity.
- Excellent written and verbal communication skills, with a warm, professional and adaptable style.
- Strong administrative and digital skills, including confidence using CRMs (Salesforce desirable, or the ability to learn quickly).
- A practical, proactive approach - comfortable with both high-level conversations and detailed delivery work.
- An interest in health, care, nursing or midwifery (clinical background not required; curiosity and willingness to learn are essential).
This role would suit an experienced Engagement or Membership Officer ready to step up, or a hands-on Manager who enjoys being close to delivery.
How to apply
Please share an up-to-date CV via the link below. Glen Manners at Charity People will be in touch with the full job pack and further details on how to apply.
The application process is CV and answers to two role-related questions, to be shared once shortlisted.
Closing date: Sunday 19th April 2026
Interviews: TBC
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.
Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life
The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.
You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.
A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.
Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.
The client requests no contact from agencies or media sales.

