Engagement and data officer jobs

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services​​. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.

What you’ll be doing 

You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.

Your responsibilities will include:

• Overseeing day-to-day operations and resolving issues as they arise.
• Leading service planning, implementation and delivery in line with contractual requirements.
• Building relationships with health, employment, community and funding partners.
• Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
• Representing Working Well Trust at contract performance meetings.
• Supporting Team Leads to develop performance and quality improvement plans.
• Using audits, reviews and client feedback to improve service quality.
• Working with the Finance Manager and budget holders to support effective budget management.
• Ensuring accurate data collection and completion of contract monitoring reports.
• Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
• Providing senior management cover and supporting safeguarding and risk escalation.
• Recruiting, supervising and developing Team Leads alongside the HR Advisor.
• Promoting consistent induction, supervision, appraisal, training and continuous learning.
• Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.

What you’ll need 

We are looking for someone who can demonstrate:

• Experience managing employment support, community or comparable services.
• Strong leadership and people management skills.
• Experience monitoring contracts, performance, quality and service outcomes.
• Confidence working with funders, partners and senior stakeholders.
• The ability to analyse data and use it to improve services.
• Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
• A collaborative, organised and client-focused approach.
• Commitment to Working Well Trust’s values, policies and procedures.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

 Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.

In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall

Please download the recruitment pack for full details.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

In this key position, you will shape our online campaigns to improve the lives of women as you create website and social media content and manage community engagement. You can expect different challenges every day: implementing and monitoring advertising, updating digital guidance and training materials, and creating inspiring content that amplifies women’s voices and stories. We will look to you to identify opportunities to create conversations and showcase our members’ achievements, whilst building volunteers’ confidence to make digital contributions, so you will be central to our campaigning presence and mission.

Location: Hybrid, with one day a week at our London office.

About you

A creative and enthusiastic digital storyteller, you will be a true team player with demonstrable ability to manage multiple projects and deadlines. Creating website and social media content should naturally be second nature to you, and you will be fully familiar with creating reports based on analytical data and using a CMS and Google Analytics or similar reporting tools.

Exposure to an Enterprise CMS (Squiz Matrix, Sitecore, Umbraco) and social media tools (such as Sprout Social) would be an advantage, alongside formal certification in digital marketing, social media, analytics, content creation, UX or accessibility. Finally, you will ideally have a basic knowledge of HTML and CSS, some design and video editing skills, and a good understanding of digital advertising tools and campaign optimisation.

How to apply

For further information about this Website and Social Media Executive role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR team.

Closing date: 6 August 2026.

First-round interviews will take place virtually on 14 and 17 August 2026.

Second-round interviews will take place in person at our London office on 19 August 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

RESPONSIBILITIES:

Income Generation

• Develop funding strategies for prospective trusts, identifying the strongest organisational and project matches and recommending the most effective approach.

• Write and submit tailored and effective funding applications to meet agreed income targets.

• Monitor application deadlines and ensure timely submission.

• Work with colleagues to gather, interpret and present service data, outcomes and financial information to produce high-quality, evidence-based funding proposals and reports.

• Contribute to the development of larger or more complex funding proposals, working alongside the Trusts and Foundations Manager and colleagues across the organisation.

• Contribute ideas that help Back Up’s Fundraising team develop innovative approaches to trusts fundraising, stewardship and donor engagement.

Relationship Management and Stewardship

• Ensure compliance with funder requirements by preparing and delivering high-quality impact reports and other agreed reporting, demonstrating how their contributions have been used.

• Act as the primary point of contact for trusts and foundations within your portfolio, building trusted relationships.

• Develop and deliver an engaging, year-round stewardship programme that goes beyond grant reporting, creating meaningful opportunities for funders to see the impact of their support through tailored communications, multi-media updates and personalised engagement.

Other

• Use application outcomes, funder feedback and sector learning to continually improve proposal quality, stewardship and trusts fundraising performance.

• Work collaboratively with colleagues across the organisation to gather information for compelling stewardship, cultivation, proposals and reports and maintain a deep understanding of the impact support provides to those with a spinal cord injury.

• Monitor trends in grant-making and maintain an understanding of developments affecting people with spinal cord injury to strengthen funding proposals.

• Contribute to Trusts processes for recording and sharing useful resources.

• Maintain accurate records of trust and foundation activity, ensuring Salesforce CRM and pipeline information is up to date and supports effective relationship management, reporting and forecasting.

• Use CRM, service data and organisational insight to support prospect research, develop compelling funding applications and identify opportunities for growth.

• Be an ambassador for Back Up and be part of the team at occasional Back Up events.

PERSON SPECIFICATION

Candidates must fulfil the following essential criteria:

Essential

· Experience in trusts and foundations fundraising with the ability to identify funding opportunities and develop successful funding proposals.

· Confident using technology, including CRM systems and AI-assisted tools and spreadsheets, to support research, prospecting and proposal development while maintaining high standards of accuracy and judgement.

· Highly organised and able to manage multiple deadlines.

· Excellent written communication skills, with the ability to translate complex information into clear, engaging and persuasive funding proposals and reports.

· Able to balance attention to detail with strategic thinking.

· Strong numeracy skills and confidence working with budgets and financial information.

· Comfortable building relationships with senior volunteers, trustees and funders.

· Resilient and motivated, with a proactive approach to the challenges of trust fundraising and achieving income targets.

· A proactive approach to working towards targets.

· A strong team working approach.

· Willing and able to work occasional evenings/weekends and travel.

Desirable

· Experience in major donor fundraising, philanthropy or corporate partnerships.

· Understanding of spinal cord injury and/or disability issues

· Understanding of charity finance and/ or project budgeting.

· Experience supporting donor cultivation events

· Experience producing supporter communications, presentations or impact reports.

· Experience working with trustees, senior volunteers, ambassadors or high-net-worth individuals.

Contract: Fixed Term - 1 Year Contract
Salary: £29,849.40 - £35,493.06 per annum
Closing Date: 4th August 2026

Interviews will be held w/c: 10th August 2026

About us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Partnerships Officer - Nationwide to join our Partnership Management Team based in either our London or Manchester offices.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the Team

The Corporate Partnerships Officer works alongside the Corporate Partnerships Manager and Senior Corporate Partnerships Manager on the Nationwide partnership and will play a vital role within the Corporate Partnerships Function of the Relationship Fundraising Department. The Partnership Management Team work closely with the Corporate New Business team to on-board partners and provide high quality account management to our corporate partnership portfolio.

About The Role

The Corporate Partnerships Officer will be primarily responsible for supporting on the delivery of Centrepoint’s multi-year, 7-figure strategic partnership with Nationwide Building Society. This partnership is the largest multi-year partnership in Centrepoint’s corporate portfolio to date, and a transformational partnership for Centrepoint and the young people we work with. Funding supports a range of measures to help young people experiencing homelessness across the UK.

Working between our offices in London/ Manchester, as well as from the partner’s head office future, you will work alongside the Corporate Partnerships Manager to support successful delivery of all aspects of the partnership, as well as taking ownership of your own projects. This will include supporting with fundraising and volunteering engagement with Nationwide colleagues, as well as administrative support across the partnership. You will provide excellent stewardship for this partnership and future corporate partners and identify opportunities to increase engagement and income.

This role sits within a Corporate Fundraising team of 14, split into a New Business team, and Partnership Management team. The Partnership Management team is made up of ten corporate fundraisers who manage complex and exciting partnerships with a wide range of committed corporate partners.

About You

You will be ambitious and driven, ideally with experience within fundraising, account management or programme management. You will have great attention to detail and experience managing and prioritising a diverse workload. You will be an excellent communicator and networker, with the ability to form strong relationships externally and internally, including engaging with a range of stakeholders.

Key responsibilities

• Support on the successful delivery of the Nationwide partnership, working alongside the Corporate Partnerships Manager.
• Administrative support for the Nationwide partnership including partnership admin and finance processes such as invoicing, income coding, minute taking and recording information on the database.
• Support with managing and developing the volunteering process and opportunities for Nationwide colleagues, ensuring excellent stewardship.
• Support with logistical plans and recruitment for Centrepoint’s flagship event, Sleep Out.
• Gather content and data to support in the compilation of reports on income, expenditure, and partnership impact.
• Develop and maintain proactive and effective working relationships with a range of cross functional teams including key internal and external stakeholders.
• Represent Centrepoint and the partnership at Centrepoint and third-party events.
• Actively participate in all team meetings and support other team members.
• Manage other mid-value (£10k-£50k) corporate partnerships if required.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time that are in line with the level of the role.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as Corporate Partnerships Officer - Nationwide, click ‘Apply’ now!

The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.

This is a 9-month FTC

 Key Responsibilities:

 Campaign and Automation Journey Planning & Delivery

· Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions.

· Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.

· Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity.

· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.

· Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks.

· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)

· Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule.

Reporting, Performance & Insight

· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.

· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.

· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.

· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.

 Data, Compliance & Quality Assurance

· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.

· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.

· Champion accessibility, inclusive language and best‑practice UX within email design.

Collaboration & Stakeholder Management

· Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability.

· Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams.

· Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation.

· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.

Platform & Technical Ownership

· Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.

· Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.

· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.

Continuous Improvement & Ways of Working

· Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards.

· Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused.

· Create and maintain documentation of learnings, processes, ways of working and results where required.

· Identify opportunities to improve campaign workflows, automation and operational efficiency.

Knowledge, Skills and Experience:

· Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment.

· Strong experience building, testing, quality assuring and deploying customer communications.

· Hands‑on experience with email marketing platforms and CRM systems.

· Proven track record of improving performance through testing and optimisation.

· Experience working with stakeholders to plan and deliver campaigns from brief to execution.

· Experience working with data teams and segmentation logic.

· Familiarity with behavioural insights or loyalty‑building techniques.

· Strong understanding of email best‑practice, including accessibility, personalisation and UX.

· Knowledge of GDPR, PECR and data governance standards.

· Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications.

· Strong analytical skills with ability to turn insight into action.

· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).

· Ability to manage multiple projects with competing deadlines.

· Ability to work collaboratively across teams and managing stakeholders.

· Comfortable working autonomously, prioritising delivery.

· Proactive mindset, self-starter and passionate about customer-first communication.

· Excellent attention to detail and organisational skills.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £37,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Context

As the Community and Events Fundraising Officer, you will play a key part in ending youth homelessness in Scotland by inspiring people to support Rock Trust.

You will deliver exceptional supporter care and create meaningful experiences for everyone fundraising for us. Although a varied role, your work will follow strong themes – relationship building, spending time with supporters, and working with the Fundraising team; all to make a tangible difference for young people.

You’ll join an experienced and collaborative Fundraising and Communications team and be supported to identify opportunities to grow our community presence, take ownership of our community-led income, and inspire long term supporter loyalty to Rock Trust. In this varied and people-focused role you will meet and present to community groups such as schools, student societies, churches, and voluntary organisations. You may support groups to host their own events, take part in Youth and Philanthropy Initiative projects, or run collections, and you’ll play an important role in improving our supporter stewardship; helping create meaningful ways to connect with, and thank, our supporters. 

You will also look after our events portfolio; recruiting participants, ensuring they receive top-notch stewardship, and supporting them in their fundraising journey. From our annual Firewalk to third-party challenges such as marathons and abseils, you’ll ensure that every participant has a fantastic experience. You’ll also use your creativity to bring fresh ideas to the table, adding to, and enhancing, our existing events programme to keep supporters engaged and inspired.

In the office, you will collaborate with teams such as Communications and Finance. You will help bring supporter stories to life, create engaging content, process donations, maintain our CRM database, and ensure fundraising activities run smoothly. You’ll also play an important part in supporting volunteers and volunteer groups, helping to create an excellent supporter experience at every stage.

This is a fantastic opportunity to combine creativity, relationship building, and event management in a role where no two days are the same. You’ll have the opportunity to learn from experienced colleagues, while putting your own stamp on the work we do. Most importantly, your work will directly help end youth homelessness in Scotland, giving you the chance to see the real impact your efforts make on the lives of young people.

• Reporting to - Partnerships Lead
• Direct reports - Occasional students and volunteers
• Team size - Fundraising & Communications team of 6

Rock Trust promotes a family friendly culture. As such, we welcome discussions around flexible working and/or compressed hours, consider hybrid working, and run a flexi-time system. This Community and Events Fundraising Officer role could work up to 40% of the week remotely. While 60% of the role would be ‘office based’, in practise this could mean out in the community meeting groups, delivering presentations, or at events.

Are you passionate about creating meaningful change and supporting projects that improve outcomes for communities and service users? Join our team as a Projects Officer and play a key role in delivering impactful initiatives, building strong partnerships and helping shape the future of our services.

We are looking for an organised, proactive and relationship-focused individual to join our team as a Projects Officer. This is an exciting opportunity to work at the heart of project delivery, supporting the development of innovative services and collaborating with internal teams, external partners and people with lived experience to create positive change.

Working closely with the Partnerships & Projects Manager, you will provide essential coordination and administrative support across a range of projects, ensuring they are delivered effectively, on time and to a high standard. You will be a central point of contact, helping to connect teams, stakeholders and service providers while supporting the smooth running of meetings, events, campaigns and partnership activities.

You will play a key role in maintaining strong relationships with stakeholders, supporting engagement with our Lived Experience Steering Committeeand helping ensure that the voices and experiences of service users inform the development of our work. You will also contribute to service development, process improvement, fundraising activity, research projects and campaigns that promote positive change across public, privateand voluntary sectors.

This role is ideal for someone who enjoys variety, thrives in a collaborative environmentand has excellent organisational skills. You will manage competing priorities, coordinate project milestones, maintain accurate records, produce reports updates and ensure project information is captured effectively through our CRM systems in line with GDPR, AQS standards and organisational policies.

You will bring energy, attention to detail and a commitment to making a difference. In return, you will have the opportunity to contribute to meaningful projects, work alongside passionate colleagues and partners and play an important part in the continued growth and impact of our organisation.

Job purpose

To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.

Hours - Full-time (35 hours per week). Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the charity.

Location - Tees Valley. Hybrid - mix of community-based, outreach and home working.

Key responsibilities

1. Direct support

•Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes

•Assess new referrals and manage a complex caseload, prioritising according to need and risk

•Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)

•Help young dads to access wider opportunities including volunteering, employment, education and community activities

•Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities

•Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources

2. Peer support and group work

•Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley

•Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs

•Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant

3. Induction, onboarding and milestones

•Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures

•Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework

•Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system

4. Budget and targets

•Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required

•Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals

•Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material

5. Specialism

•Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)

•Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues

6. Management of staff and volunteers

•Line manage junior staff, project workers and/or volunteers as required

•Support staff and volunteers with operational queries and day-to-day delivery

•Contribute to the induction, supervision and professional development of staff and volunteers

•Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders

7. Monitoring and evaluation

•Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework

•Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related

•Support the work of NEYDL’s research partners and independent evaluators as required

8. Collaboration and partnerships

•Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations

•Build referral pathways and maintain strong working relationships with local services and networks

•Develop and build effective relationships with principal stakeholders, supporters and referral partners

9. Advocacy and engagement

•Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations

•Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change

•Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes

•Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media

10. Other

•Deputise for the Programme Managers as required

•Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving.

The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards.

The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You’ll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments.

Key Responsibilities:

Campaign Management

· Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving.

· Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships.

· Act as a day-to-day point of contact for external stakeholders and agency partners.

· Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets.

· Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement.

· Support testing and optimisation activity across campaigns using test and learn principles.

· Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes.

· Development of engaging campaign materials and supporter communications.

· Support cross-team collaboration and integrated campaign activity across the organisation.

Planning, Reporting and Budget Support

· KPI tracking, trend analysis and reporting across a range of financial and non-financial measures.

· Regular campaign reporting, forecasting and performance monitoring.

· Live programme optimisation to help ensure campaign targets are achieved.

· Contribute to annual planning and campaign development processes.

· Conduct invoice reconciliation and processing to ensure timely payment of suppliers.

· Maintain accurate campaign records, trackers and documentation.

· Provide administrative and reporting support for agency reviews, meetings and campaign evaluations.

Training and Compliance

· Delivery and coordination of fundraiser training and engagement activity with agency partners.

· Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained.

· Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice.

· Oversee mystery shopping, shadowing and quality assurance processes where required.

· Maintain accurate compliance and training records across agency partners.

Knowledge, skills and experience needed:

· Experience supporting fundraising, marketing or direct marketing campaigns.

· Experience working with external suppliers, agencies or stakeholders.

· Experience reporting on campaign performance and KPIs.

· Understanding of fundraising, marketing or customer engagement principles.

· Experience working with CRM or database systems.

· Experience managing multiple projects or priorities simultaneously.

· Experience within face-to-face fundraising or supporter acquisition.

· Understanding of fundraising regulations and compliance requirements.

· Experience within the charity sector.

· Experience working with Regular Giving, Lottery or Payroll Giving products.

· Excellent organisational skills with the ability to prioritise workload effectively.

· Strong communication and relationship-building skills.

· Ability to analyse data and produce meaningful reports and insights.

· Good attention to detail.

· Ability to work collaboratively across teams and with external stakeholders.

· Confidence communicating with people at all levels.

· Proactive approach with a focus on continuous improvement.

· Good working knowledge of Microsoft Office programmes, particularly Excel.

· Strong team player with a positive and flexible approach.

Willingness to travel independently and occasionally work unsocial hours where required

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 2nd August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

About the Sheldrick Wildlife Trust

For over 50 years, the Sheldrick Wildlife Trust has been at the forefront of wildlife conservation in Kenya. Founded on the extraordinary work of Dame Daphne Sheldrick, we are best known for our orphaned elephant rescue and rehabilitation programme – the most successful of its kind in the world. Our work has grown to encompass anti-poaching, habitat protection, community conservation and long-term field programmes across East Africa.

We have a global community of passionate supporters, a powerful brand, and a cause that genuinely moves people. Our UK charity facilitates the global elephant adoption programme, leads on UK fundraising, and connects supporters everywhere with the animals and landscapes they love.

The Opportunity

This is a new and significant appointment for SWT UK. We are looking for a Director of Development to develop and lead our UK fundraising strategy – taking ownership of income generation across all streams, donor communications and supporter stewardship, and managing a team of three talented fundraising professionals.

Our individual supporter base is large globally – growing in UK – loyal and deeply engaged: many give through our elephant adoption programme, which connects them directly with named animals in our care. We are now ready to build on this engaged supporter base and develop it into a structured individual giving programme – with mid-level giving pathways, major donor cultivation, systematic stewardship and deeper philanthropic relationships. That is the central challenge and opportunity of this role.

We also have active corporate and trust relationships, a legacy programme in development, and real potential to grow income from European and international funders. The Director of Development will take ownership of all of this – hands on and strategic in equal measure.

What You Will Do

• Develop and implement a new UK fundraising strategy, establishing clear priorities, income targets and programmes that will drive growth through to 2030 and beyond
• Develop and implement a UK individual giving programme – building on our adoption base to create structured giving journeys, mid-level and major donor cultivation, and meaningful stewardship
• Manage the UK fundraising budget, set and monitor income targets across all streams, and report regularly to the Executive Director on performance and ROI
• Take day-to-day ownership of corporate and trust relationships, writing reports, proposals and partner communications
• Build a major donor programme from the ground up, identifying and cultivating high-value individual prospects
• Develop legacy marketing activity, working alongside our existing legacy administrator and Freewill partnership
• Manage and inspire a team of three: Communications and Fundraising Manager, Retail Manager and Supporter Care Officer, and Fundraising Support Officer
• Oversee the donor database (Donorfy), ensuring data quality and insight-driven decision making
• Explore opportunities to grow income from European and international donors
• Contribute to the global income picture, including through improved donor stewardship and deeper supporter engagement
• Support the growth of SWT's profile and visibility in the UK through press opportunities, social media, and other channels.

About You

We are looking for a fundraiser who loves the craft – someone who is energised by building relationships, writing a compelling proposal, developing a giving programme from scratch, and ensuring every supporter feels genuinely valued. This is a hands-on role as much as a leadership one, and the right person will be comfortable doing both.

• Proven track record in fundraising, with demonstrable success securing income from individuals, trusts or corporates – including five-figure gifts and above
• Experience developing individual giving programmes, including mid-level or major donor cultivation
• A hands-on practitioner – comfortable writing proposals, reports and donor communications yourself
• Experience managing a small fundraising team with warmth, clarity and accountability
• Strong relationship management and stewardship skills
• Experience working with a donor CRM and using data to inform fundraising decisions
• Comfortable in a building role – excited by developing programmes that don't yet exist
• Experience managing fundraising budgets and producing income forecasts and performance reports.
• Genuine passion for wildlife conservation – this role is for someone who cares about the cause
• Committed to in-person working – we believe day-to-day presence and collaboration produces better outcomes for our donors and our team, and ask for a minimum of three days per week at our Billingshurst office

Why Join Us

• A mission that genuinely matters – 50 years of life-changing conservation work and a cause that moves people around the world
• A large, loyal and warm supporter base with significant untapped potential
• Real scope to build something – this is a new role with genuine influence from day one
• A small, close-knit team with shared purpose and a genuine commitment to each other's wellbeing
• Direct line to the Executive Director and member of senior leadership team
• 25 days annual leave plus bank holidays (33 days total)
• Salary exchange pension with 5% employer contribution
• Salary of £55,000 – £60,000 depending on experience

How to Apply

Please submit your CV and a covering letter of no more than two pages – telling us why you are interested in this role and how your experience meets the person specification – by 16th August 2026.

We will be reviewing applications on a rolling basis and may appoint before the closing date, so early application is encouraged.

All applicants must have the right to work in the United Kingdom. We are unable to sponsor visa applications for this role.

Overview

Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster. 

We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways. 

Purpose of the role

Race Against Dementia is seeking a proactive and relationship-driven Senior Partnerships Officer to support the delivery of our ambitious fundraising strategy. You will play a key role in managing and developing partnerships that generate income and increase global awareness of our work.

Working closely with the Strategic Partnerships Lead, you will support the stewardship and growth of corporate and strategic partnerships, with an additional focus on international fundraising and partnership development. You will help identify and cultivate new opportunities across priority markets, including the USA, Switzerland and other emerging regions.

Formula 1 remains our flagship global partner, and this role will support the activation and maximisation of this and other high-profile relationships to drive fundraising and brand visibility.

Duties and Responsibilities

• Deliver partnerships that contribute to Race Against Dementia’s fundraising targets and strategic objectives.
• Support the management of key partnership accounts, acting as a point of contact for partners and maintaining strong, positive relationships.
• Develop tailored partnership plans, ensuring alignment with partner objectives and demonstrating the impact of their support.
• Contribute to new business development by researching, identifying, and engaging prospective partners, including internationally.
• Support international fundraising activity by helping develop opportunities in priority global markets and assisting with partner engagement across different regions.
• Prepare high-quality partnership proposals and presentations, clearly communicating value, impact, and alignment with funder priorities.
• Working closely with the Research team, lead the development and delivery of a strategic partner communications programme, strengthening partner engagement through regular research updates, impact reporting, and organisational news.
• Take ownership of the Partnerships team's use of the CRM system - Salesforce, maintaining accurate records, developing tracking and reporting processes, and supporting prospect research, pipeline management, and new business development activities.
• Collaborate with internal teams to support the delivery of partnership campaigns, activations, and marketing initiatives.
• Monitor and report on partnership performance, tracking income, engagement, and impact against agreed targets.
• Stay informed on trends in corporate partnerships, CSR, and international fundraising to support innovation and growth.
• Support the activation of Race Against Dementia’s partnership with Formula 1 and associated global opportunities to maximise fundraising and awareness. 

Supporting Events

Provide support for key fundraising events, including partner engagement, stewardship and delivery support where required.

Assist with the coordination of international events and activations linked to partnership opportunities.

Other Duties

Carry out any other duties as required by the Strategic Partnerships Lead, CEO and Board of Trustees including:

• To attend, where appropriate, local, regional, national and international meetings/events.
• To maintain a good knowledge of international, national and local initiatives which are of benefit to Race Against Dementia.
• To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
• To attend relevant CPD training events as required.
• To undertake responsibility, as part of the team, for all Health and Safety work related matters.
• To work within the guidelines of Race Against Dementia’s policies and procedures.

All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.

This is not intended to be an exhaustive list. Your job description may be subject to change.

Equality, Diversity and Inclusion Statement

Race Against Dementia aims to be an inclusive organisation where the individuality of every person is treated with respect. Race Against Dementia is committed to eliminating discrimination in any form. This means that all staff, volunteers and everyone with whom we come into contact will be treated with dignity, equality, fairness and respect and no one will receive less favourable treatment. 

Safeguarding Statement

Race Against Dementia is committed to safeguarding and protecting vulnerable adults, children and young people. All our posts are subject to a safer recruitment process, including the discourse of criminal records and vetting checks where appropriate. We have policies and procedures in place that promote safeguarding and safer working practices across the organisation.

We reserve the right to interview and appoint before the advertised closing date.

About the role:

This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.

You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.

Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. 

About you:

• You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
• You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
• You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
• You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
• You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. 

Suitable candidates will be invited to a second stage interview.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

JOB TITLE: Digital Communications Officer

DEPARTMENT: Chelsea FC Foundation 

LOCATION: Stamford Bridge / Cobham when required 

CONTRACT: Permanent (35 hours - evening and weekend work when required. For example, evening community sessions or matchday support. On average 1x evening/weekend activity per month with TOIL)

JOB FUNCTION: Supporting the delivery of Chelsea FC Foundation’s communications strategy, by coordinating a variety of compelling internal and external digital communications activity, in relation to Chelsea FC Foundation.

Closing date: 7th August

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

MAIN RESPONSIBILITIES:

• Leading on the creation of high-quality written communications, including website copy, which highlight the impact of Chelsea FC Foundation’s work across internal and external channels.
• Maintaining internal and external channels, such as website and newsletters, ensuring copy remains up-to-date and aligned with Chelsea FC Foundation’s strategic objectives.
• Developing engaging digital communications activity including social media copy and assets to be utilised across Chelsea FC Foundation’s channels.
• Overseeing the planning, creation, and delivery of Chelsea FC Foundation’s digital communications assets, ensuring alignment with brand guidelines and consistency across all initiatives.
• Maintaining Chelsea FC Foundation’s suite of digital communications assets such as imagery.
• Supporting all Chelsea FC Foundation departments through impact-based digital communications activity.
• Carrying out general administrative and research duties related to communications activity including detailed communications plans.
• To attend internal and external meetings as appropriate, creating strong relationships with key departments and stakeholders.

PERSON SPECIFICATION:

Experience / skills:

Must haves:

• Proven digital communications experience, preferably within the sports and/or charity industry.
• Relevant digital communications experience including website maintenance and working with CMS and additional software such as Adobe and Canva.
• A natural storyteller with a particular passion for football and sport’s role within the community.
• Outstanding written and verbal communication skills.
• Proven track record of working to tight deadlines and demonstrate strong copywriting, proof reading and researching skills.
• Able to work alongside internal and external stakeholders and manage expectations.
• Experience of working with talent and adhering to high professional standards when doing so.
• Can think quickly and be decisive in high pressure situations, delivering to deadlines.
• Able to deal with sensitive situations tactfully and maintain confidentially at all times.
• Very strong attention to detail.
• IT self-sufficiency and fluent in Word, Excel, PowerPoint and Outlook essential.

Our Expectations:

• To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
• To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.