Engagement manager jobs in barnet, bedford

•  Access – the Foundation for Social Investment works to make sure that charities and social enterprises can access the finance they need to sustain or grow their impact.
• You will be part of a small organisation of around 15 people that take a flexible, collaborative and trust-based approach to work.
• Working closely with the Head of Blended Finance and the wider Programme team you will act as an integral support function for colleagues but also build good relationships with our external partners, supporting their engagement with Access.
• This is a key role that offers experience across a variety of different disciplines, with significant potential for personal learning and growth.

What you will deliver (responsibilities)

Programme Support:

• Present analysis and insights based on performance data and any contact with delivery partners to inform decisions within the team about ongoing relationships.
• Support the writing of papers for the Investment Committee and other committees including the Access Board, to present clear information to support understanding and decision-making.
• Help to organise, manage and minute internal and external meetings and events, including peer learning workshops.
• Assist with keeping Programmes pages of the Access website up to date.
• Supporting the development and maintenance of a bank of practical resources for use by our partners
• Other programme support duties as required.

Finance:

• Ensure robust financial management of Access’s programmes, including monitoring deployment targets of social investors and supporting the process for drawing funds from Access.

Relationship management:

•  Become one of the day-to-day points of contact for a portfolio of organisations who are delivering or supporting Access’s programmes, or in the process of applying to do so. These may include social investors, grant partners or other stakeholders.
• Build strong productive and supportive working relationships with delivery partners, in a spirit of collaboration and learning.
• Maintain comprehensive and clear records of the status of the relationship and any key questions or issues which are currently being addressed.

Data and learning:

• Support the acquisition and collation of regular performance data submissions
• Support the analysis and reporting on performance within each delivery partner and across the portfolio.

Other tasks:

• Leading on or supporting the delivery of internal and external events
• Contributing to learning and programme design discussions

---------------------------------------

We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

First interview dates are expected to be online bewteen 8-10th October.

Second interviews to take place (in person at our office in London) on Tuesday 14th October.

About Shout Out UK (SOUK):

Shout Out UK (SOUK) is a UK-based award-winning political and media literacy organisation with nearly a decade of experience in delivering impactful educational campaigns. Our mission is to defend and amplify democracy by equipping individuals with the critical thinking skills needed to navigate the complex information landscape and engage as informed, active citizens. We have a strong track record of working with educators and young people across various contexts, and we are the secretariat for the UK’s All-Party Parliamentary Group for Political and Media Literacy.

The Position:

You will be joining our small, passionate NGO to manage our programme implementation and delivery. Reporting directly to the CEO, you will be tasked with managing the distribution and delivery of our programmes. This will involve ensuring KPIs are met within budget and on time, larger projects may be handled by you directly at times. Programmes can vary from delivery of media literacy workshops in schools, counter extremism training in PRUs to city-wide democratic engagement campaigns.

The applicant needs to be motivated, interested in counter-extremism and passionate about Political & Media Literacy.

Key responsibilities

• Manage and deliver on our diverse projects 

• Coordinate our UK and US based delivery teams.

• Ensuring projects hit required KPIs on time and within budget.

• Tracking project expenses and improving efficiency of output.

• Run key projects yourself as required.

• Recruit, coordinate and support schools and teachers across the UK to take on our political and media literacy workshops and projects.

• Establish and maintain effective relationships with teachers, councils and other stakeholders.

• Assist in the collection and collation of data for the project’s monitoring and evaluation activities, including pre- and post-session surveys.

• Contribute to the preparation of project reports.

• Coordination and growth of our freelance delivery network, known as the Community Facilitator Network (CFN).

• Occasionally travel nationally and/or internationally, if required.

• Fulfil other duties as reasonably requested

Skills and Experience:

• Proven experience in project coordination or administration, preferably in the education, non-profit, or related sector.

• Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines effectively.

• Excellent communication and interpersonal skills, with the ability to build rapport and work collaboratively with diverse stakeholders.

• Experience in event planning and logistics coordination.

• Proficiency in Google Suite (Docs, Sheets, Slides, Gmail) and other relevant software.

• A strong interest in political and media literacy, civic engagement, and addressing online harms.

• Ability to work independently and proactively, taking initiative to solve problems.

• Familiarity with online learning platforms and virtual communication tools.

• A bachelor’s degree in a relevant field (e.g., education, social sciences, communications) is preferred.

• Strong writing skills are desirable. 

• Must be eligible to work in the UK.

Personal Attributes:

As a natural leader, you are adept at managing fast-paced projects with multiple stakeholders. You possess outstanding project management and administrative skills, enabling you to work effectively under pressure, prioritize tasks, and consistently meet targets and deadlines.

You have a clear eye for detail and experience in delivering training programmes for schools and colleges, along with planning and developing resources.

Above all, you understand the needs and pressures faced by schools, sixth forms, and further education colleges. You can build strong relationships with teachers and support staff, and you excel at networking, negotiating, persuading, and problem-solving, all while remaining flexible to meet the needs of teachers and practitioners. You have excellent communication skills, both written and spoken.

This position requires an enhanced DBS check, provided by SOUK, in accordance with our Child Protection and Safeguarding policies.

Benefits:

• Unlimited Leave.

• Work Abroad Scheme.

• Opportunity to be part of an impactful project addressing critical societal challenges.

• Collaborative and supportive working environment with an international team.

• Professional development opportunities.

Position title: Operations Officer

Reports to: Director of Operations

Direct reports: None at present. Operations Assistant in the future, subject to funding.

Key stakeholders: Director of Operations, Finance Manager, Communications Manager, Membership Manager, Director of Income and Investment, UKMSA team, volunteers

Location: Remote (with occasional UK travel)

Salary: Level 3 – £30,000-£35,000

The Operations Officer is a vital enabler within UK Men’s Sheds Association (UKMSA), supporting the Director of Operations and wider team to ensure that internal systems, communications, and events run smoothly and effectively. Operating as a competent professional with minimal supervision, the postholder brings a practical, solutions-focused mindset to help our staff and volunteers navigate UKMSA with confidence and ease.

Acting as both a systems fixer and first point of contact, the Operations Officer handles incoming queries, whether by phone, email, or other channels, making sure they reach the right person quickly and are followed up appropriately. They take ownership of the “how”, for example, ensuring platforms like SharePoint are clear and usable, templates and resources are easy to find, and everyday processes feel intuitive and joined-up.

They also play a key role in supporting the delivery of UKMSA events, helping to coordinate logistics, manage information, and ensure all activities are well-organised, inclusive and aligned with UKMSA’s values. Proactive in spotting friction points across systems and operations, they resolve them constructively and collaboratively, always aiming to make things easier for others.

This role will suit someone who is calm under pressure, friendly, and unflappable; someone who brings patience and clarity when others feel frustrated, and who sees their job as enabling others to succeed. A natural organiser with a service mindset, the Operations Officer keeps things moving, keeps people informed, and brings a steady hand to the fast-paced, values-led environment of UKMSA.

Key responsibilities:

1. Support to the Director of Operations

· Provide flexible and proactive administrative support to the Director of Operations across a range of operational functions.

· Maintain and update Breathe and all HR records and internal trackers, ensuring information is accurate, current, and securely stored.

· Assist with project coordination, document preparation, supplier management, and other operational tasks as delegated.

· Ensure tasks are completed in a timely and organised manner, helping the Director manage priorities and maintain momentum.

2. Systems and process support

· Help the entirely remote staff and volunteers navigate UKMSA’s systems and tools (for example, platforms like SharePoint) with clarity and confidence.

· Work with other UKMSA staff to make systems more straight-forward. For example, work with the Finance Manager to help volunteers find easier ways to claim expenses.  

· Act as a practical, approachable source of support for system-related queries, ensuring others can easily find what they need to do their job. Adapt systems considering their experiences.

· Identify pain points in internal processes and work constructively with others to improve them, streamlining structures, simplifying workflows, and keeping things running smoothly behind the scenes.

· Maintain and update shared systems and spaces to ensure they are accessible, user-friendly, and fit for purpose.

3. First point of contact

· Receive, triage and manage incoming phone calls, emails, and letters to UKMSA, ensuring they are passed on promptly and appropriately to the right member of staff or volunteer.

· Maintain clear systems for logging, redirecting, and following up on incoming queries to support accountability and responsiveness.

· Identify and suggest ways to make it easier for people, both inside and outside the organisation, to get the information or help they need efficiently. For example, work with the Membership Manager and Head of Volunteering to develop a bank of frequently used resources and materials.

4. Events co-ordination

· Support the Director of Operations, colleague and external consultants in the planning and delivery of UKMSA events including conferences, online webinars, training sessions, and member gatherings.

· Liaise with venues, suppliers, speakers, and internal colleagues to ensure smooth and timely event logistics.

· Manage practical event delivery tasks such as attendee registration, materials preparation, evaluation collection, and post-event communications.

· Contribute to the creation of inclusive, safe, well-organised events that reflect UKMSA’s values and create value for members, volunteers, and partners.

Key expertise required:

· Strong administrative and organisational skills, with a proven ability to manage multiple tasks, meet deadlines, and maintain accuracy across a range of operational and logistical duties.

· Experience supporting senior leaders or operational functions, ideally in a charity, membership organisation or similarly values-led environment.

· Excellent communication and interpersonal skills, with the confidence and professionalism to liaise effectively with staff, volunteers, suppliers, and members of the public.

· Proficiency with digital systems and platforms, including file storage systems (e.g. SharePoint or Google Drive), spreadsheets, document templates, and basic CRM or event tools.

· Experience supporting events coordination, including handling logistics, communicating with participants, and ensuring smooth delivery.

· A practical and solutions-focused mindset, with the ability to spot inefficiencies or confusion in systems or processes and work constructively to improve them.

· Ability to work independently, using initiative to solve problems and manage priorities, while also being a supportive and collaborative team member.

· A calm, friendly and patient approach, especially when supporting colleagues or volunteers who are frustrated or unfamiliar with systems or processes.

· Understanding of confidentiality and data protection principles, with experience handling sensitive information responsibly and professionally.

· Experience working with volunteers, and a respectful, enabling approach that recognises the contribution and centrality of volunteers within the Shedding movement and wider charity.

· Commitment to UKMSA’s mission and values, with an appreciation for the volunteer-led nature of the Shedding movement and the culture it reflects.

What success looks like:

· People across the organisation feel supported, informed, and able to get things done. Staff and volunteers know who to go to for help, and when they do, the experience is clear, calm, and constructive.

· Systems and processes feel intuitive and smooth. The bumps have been ironed out, key resources are easy to find, and internal tools support rather than frustrate.

· Enquiries and issues are handled efficiently and appropriately. Whether it’s a public query or a board member request, it reaches the right person quickly and nothing falls through the cracks.

· Events are well organised, well attended, and well received. From logistics to follow-up, the Operations Officer plays a dependable role in making UKMSA events run smoothly and reflect the organisation’s values.

· The Director of Operations is well supported and can delegate confidently, stay focused on strategic work, and trust that operational details are being managed with care and follow-through.

· Colleagues describe the Operations Officer as calm, responsive and dependable. They are appreciated for being steady under pressure, friendly when others are stressed, and always looking for ways to make things easier.

· The role continues to evolve. As systems improve and the organisation changes, so does the shape of the role, with the postholder identifying new ways to add value and solve problems.

This job is not:

· This is not a strategic or senior leadership role. While the Operations Officer supports cross-organisational functions and works closely with senior staff, they are not responsible for setting strategy or making high-level decisions.

· This is not a purely administrative role. Although administration is an important part of the job, the role goes beyond task-based support, requiring initiative, systems thinking, and confident engagement with people across the organisation.

· This is not a technical IT role, though the postholder should be confident using digital systems and helping others navigate them.

· This is not a passive or isolated role. The Operations Officer is expected to proactively work closely with colleagues, volunteers, board members, and external contacts, often representing the operational “face” of the organisation and playing a key role in how things function day to day.

· This is not a static or routine-only role. As systems improve and the organisation evolves, the challenges and priorities will shift especially if the postholder is effective at smoothing processes and solving problems. The role requires adaptability, curiosity, and a willingness to respond to what’s needed.

Closing date: 1200hrs 9th October 2025
Interview : 24th October 2025

Together for Short Lives is a charity that ensures seriously ill children and their families receive the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide enhanced support to families caring for a child with a life-limiting illness.

About the Role

The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.

The Family Support Hub Officer will help us to deliver our programme of work for children’s health and social care services to improve and expand the range of support that they can offer to families.

Please note this role is home based but it will be necessary to occasionally travel to Together for Short Lives' Bristol Office and to other locations across the UK.

About You

• You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
• You will have helpline, support work or lived experience which evidences your ability to work empathetically with parents caring for a child with a life-limiting condition, have excellent communication skills, in particular an excellent telephone manner and be a skilled active listener.
• Please note this role is home based but it will be necessary to travel to Together for Short Lives’ Bristol Office and sometimes to our three project sites across the UK - Manchester, Birmingham, Bedford/ Luton/Milton Keynes.

How to Apply

Please follow the link to our website to find out more and apply. ​

ease

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

What you’ll do

ShareAction’s Banking Standards team works towards holding financial institutions accountable for their impact on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. We have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.

The team is structured around two main pillars: our campaigning and our research pillar. The research pillar ensures that the team’s campaigning and advocacy work is based on sound analysis and facts. The Senior Research Manager oversees the research pillar, currently composed of three more junior researchers. The Senior Research Manager is responsible for developing and implementing a research strategy that underpins campaign needs for analysis and insight in line with campaign timelines and available resources. You will oversee and contribute to the delivery of high-quality research outputs, including thematic reports, investor briefings, and surveys of Europe’s largest banks, and ensure that they are underpinned by clear and robust research methodologies. Alongside the Head of Banking Programme and the Senior Campaign Manager, you’ll act as an ambassador for the team in external forums, the media, and when meeting with and presenting to external stakeholders, including banks, civil society organisations, and investors.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

What you’ll bring to the team

To be successful, you will:

• Have a good understanding of how banks work and how they can help address climate change, developed through experience working in or with banks.
• Be a strategic thinker.
• Have excellent project management and organisational skills, with a proven ability to autonomously manage research projects, allocate tasks, and handle multiple competing priorities to meet deadlines.
• Have extensive experience carrying out research and an ability to summarise complex issues and datasets for others in a clear and concise way.
• Have advanced Excel skills.
• Have experience managing a team of research professionals and/or providing direct line management support.
• Have a proven ability to handle relationships with multiple external stakeholders in the private and public sectors.
• Have excellent communication skills, both written and verbal, and the ability to flex your style according to your audience.
• Be a collaborative team player who is comfortable receiving feedback and ideas from more junior staff, seeks opportunities to support colleagues and is willing to support other areas of work as needed.
• Be passionate about the issues ShareAction advocates for and be comfortable working in a campaigning environment.

It would also be great – but not essential – if you meet the following criteria:

• Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
• A good understanding of responsible investment.
• Experience integrating innovative tools and approaches into research processes, such as AI tools.
• Subject matter knowledge in climate change, biodiversity and/or human rights.
• Experience using the Salesforce CRM system and/or Cascade and/or Eikon.

We have a formal hybrid working policy in place, and the Banking team meets in the office every Tuesday for a team meeting and team lunch. We also aim to organise additional team-specific meetings on those days. We expect candidates who live in London to come to the office every Tuesday and those who live outside London to come to the office two Tuesdays a month.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• An 8% non-contributory pension invested with NEST and their green funds.
• A healthcare plan with Bupa.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• Death in service cover of 3x salary.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay: starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday, 29th September 2025.

Applications will be reviewed regularly, and this advert may close earlier than stated if a suitable candidate is identified. You are therefore encouraged to apply as soon as you can. Previous applicants should not reapply.

Interview dates: There will be two rounds of online interviews for selected candidates.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

We are delighted to be working in partnership with a much loved national Charity to recruit them a Relationship Manager to cover the South Coast - Kent, Southampton, Dorset, Hampshire and Sussex.

About the role

You will be joining a friendly and face paced fundraising team to identify, support and retain regional supporters. You will be responsible for

* Driving engagement across your region (and beyond) to proactively identify, support, and retain supporters.

* Working with the wider Regional Fundraising Team and collaborate on relationships that might be across the UK

*You'll be generating a strong network of community and corporate supporters to secure sustainable income for the charity. You'll also be building a pipeline of prospects of community and corporate to ensure future support.

About you

To be successful in this role you must have

*Demonstrable knowledge of what it takes to proactively identify, develop, and cultivate supporters to maximise income and deliver against KPIs, objectives and the Community Team business plan.

*A good knowledge of the fundraising landscape and opportunities in the UK
*Experience of building and account managing/stewarding a personal portfolio of high value supporters & corporate partners, volunteers and in aid of events to achieve your financial target.

Please note that this is a home based role with travel across the South Coast. You will need access to a car and have a valid driving licence. Please note that the closing date is the 14th September. For more information please contact Laura Iliff on 07442607841.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Salary: £43,600-£56,000 per annum
Contract: 12-month fixed term
Location: Remote - home based.
Closing date: 19th September 2025
Benefits: 26 days annual leave, increasing with service, Family-friendly leave options, Group Personal Pension with matched contributions

We have a great opportunity for a Senior Legacy Marketing Manager to join the incredible team of a well-known national children’s charity. 

As part of this exciting role, you will lead the development and delivery of the charity’s Legacy Marketing Strategy, manage a team and budget, and collaborate across departments to embed legacy giving throughout the organisation. You’ll also shape a long-term growth strategy for In Memory Giving, working with internal and external partners to deliver inspiring supporter experiences.

To be successful as the Senior Legacy Marketing Manager, you will need:

• Proven experience in legacy marketing or a related fundraising discipline
• Strong strategic thinking and planning skills with a track record of delivering growth 
• Excellent communication and stakeholder engagement skills

If you would like to have an informal discussion, please call and speak with Jake, quoting reference 2700JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Deputy Residential Manager – Children’s Home
Hours: Full-time
Contract: Fixed Term: 16 months (Maternity Cover)
Salary: £50,000 to £56,000 pa + benefits 
Location: London, Zone 2 - Lambeth SW8
Women only – Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010

Do you want to make a real difference to the lives of young women in care aged 13 – 17?

We are looking for a Deputy Manager to join our children’s home, supporting young people aged 13 – 17. This is a leadership role, but we are also very happy to consider experienced Senior Practitioners or Keyworkers with supervisory experience who are ready to step into management.

You will lead and inspire a team of Practitioners, ensuring care is always unconditional, trauma-informed, compassionate, and high quality. You’ll play a key role in ensuring compliance with the Children’s Homes Regulations and Ofsted Quality Standards, while promoting a culture of love, kindness, authenticity, and professional integrity.

Key Responsibilities:

• Provide day-to-day leadership and supervision of staff, promoting a supportive and reflective culture
• Ensure practice is trauma-informed, nurturing, and responsive to young people’s needs
• Support staff development through coaching, supervision, and performance management
• Contribute to care planning, risk management, and multi-agency working
• Uphold professional boundaries while modelling high standards of practice
• Lead on group and individual activities to support young people’s emotional, social, and educational development

We offer:

• Competitive salary, pension, staff wellbeing fund, and travel allowance
• Monthly Management Coaching and 1-to-1 Supervisions
• Ongoing training & development
• Support to complete the Level 5 Diploma in Leadership & Management for Residential Childcare

Every young person deserves care that is safe, kind, and unconditional. If you are ready to lead with compassion and inspire others, we’d love to hear from you.

Timescales: 
Application submission: ASAP and before 5pm Friday 19th September
Interviews: 1st Round online on Teams from Monday 15th September
Start date: October 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Investing in our People

We value the importance of determining the right strategy, keeping everyone on board, enhancing our management practices and continuously evaluating what's working or needs further improvement. We deliver services in an increasingly competitive, rapidly changing sector with limited resources.

For us, the effective development of our collective talents and career prospects is the only way we can ensure sustained growth and competitive advantage.

Diversity, Inclusion and Equality

We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.

We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.

No agencies please.

About the role

Are you passionate about people, diversity, equity, and inclusion, alongside learning and development? We are seeking an HR and Safeguarding Manager (maternity cover) to be a point of expertise for HR within the organisation, lead the ongoing implementation of our DEI and L&D strategies, support our robust Safeguarding procedures and policies. The role aims to
cultivate a supportive work environment that empowers our team to achieve our charity's vital mission.
At Action Tutoring, our dedicated team is central to everything we do. With a collaborative and supportive culture at the heart of our strategy, ensuring the smooth and effective running of our people operations is a key priority for us.

Deadline: Sunday, 28th September 2025
Interviews: Friday, 3rd October 2025
Start date: Ideally Monday, 19th December 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

Core responsibilities

• Ensure the accuracy and integrity of our employee data and processes, recognising their critical importance for Action Tutoring, including payroll, reporting, and compliance.
• Provide direct support and guidance to line managers in implementing HR policies and procedures. Proactively escalate complex issues and remain diligently up-to-date with developments in HR law to ensure ongoing compliance.
• Line manage the Safeguarding and HR Officer, providing comprehensive support, mentorship, and opportunities for professional development.

Safeguarding

• Actively contribute to the safeguarding team, providing essential support and guidance to the Safeguarding and HR Officer on queries and cases and escalate as relevant to the Designated Safeguarding Officer.

Recruitment and Learning & Development (L&D)

• Coordinate and drive learning and development initiatives across the organisation, ensuring Action Tutoring's L&D approach and action plan are effectively implemented and collaboratively supported.

Diversity, equity and inclusion (DEI)

• Work with the Senior Management Team to implement the DEI strategy and action plan.
• Actively support and develop a positive and inclusive working culture across all teams and staff.

Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification

Qualification criteria

• The right to work in the UK.
• CIPD level 5 certificate or equivalent experience
• At least two years' experience holding HR responsibilities.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Strong knowledge of HR processes, policies, procedures, employment law, and best practices. You'll be up-to-date with current regulations.
• Knowledge of safeguarding, and understanding of why it is critical to Action Tutoring and a proven ability to ensure processes are correctly followed and appropriately escalated.
• The ability to successfully balance individual needs with the operational and ambitious goals of the organisation. This means demonstrating compassion while supporting our strategic objectives.
• Experience using Human Resources Information Systems (HRIS).
• Strong project management experience.
• Proven experience implementing learning and development initiatives.
• Excellent people management skills, including the ability to be approachable, empathetic, and discreet when required.
• Exceptional verbal, written, and numerical skills.
• Demonstrable attention to detail and a strong ability to prioritise effectively.
• Confidence in communicating change to stakeholders at all levels.
• A commitment to diversity, equity, and inclusion.
• A commitment to the mission and values of Action Tutoring.
• A commitment to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Line management experience.
• Transferable experience in the charity or NGO sector.
• Have previously led on or substantially supported safeguarding in a previous role.

Are you a strategic and passionate legacy marketing professional ready to lead transformational change? Barnardo's is looking for a Senior Legacy Marketing Manager for a 12 month fixed term contract to shape and deliver a sector-leading legacy and in-memory giving programme. This is a unique opportunity to help secure the long-term future of our vital work with children and young people across the UK. 

Reporting to the Head of Individual Giving and Legacy Marketing, you will lead the development and implementation of Barnardo's Legacy Marketing Strategy, with a focus on growing the number of legacy pledgers and intenders, delivering exceptional stewardship, and embedding legacy giving across the organisation. 

You'll also play a key role in developing a long-term growth strategy for In Memory Giving, working closely with internal teams and external partners to deliver inspiring and engaging supporter experiences. 

 Key Responsibilities 

• Lead the development and delivery of a long-term Legacy Marketing Strategy to grow income from gifts in wills and in-memory giving. 

• Manage a team of legacy marketing professionals and oversee a budget of approximately £600k, with an income target of £240k. 

• Design and implement sector-leading stewardship journeys for legacy audiences. 

• Collaborate across fundraising, marketing, and supporter care teams to integrate legacy messaging and supporter journeys. 

• Work with internal teams and external agencies to deliver high-quality campaigns and supporter experiences. 

• Monitor trends in the legacy giving landscape and use insights to inform strategy and innovation. 

• Champion legacy giving across the organisation, building awareness and engagement internally. 

What We're Looking For 

• Proven experience in legacy marketing or a related fundraising discipline. 

• Strong strategic thinking and planning skills, with a track record of delivering growth. 

• Excellent communication and stakeholder engagement skills. 

• Experience managing budgets and working with external agencies. 

• A collaborative and proactive approach to leadership and team development. 

• Passion for Barnardo's mission and a commitment to delivering exceptional supporter experiences. 

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Are you passionate about delivering outstanding supporter experience and operational excellence?

Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in donation processing, financial reconciliation, and managing a team, this is your chance to make a real impact.

Supporting our Fundraising Directorate, you'll play a vital role in ensuring donation compliance, driving income processing efficiency, and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

• Lead donation compliance: Oversee best practices and Gift Aid operations, ensuring donations are processed in line with standards, including for third-party platforms.
• Manage income processing & financial reconciliation: Take ownership of the financial reconciliation process, ensuring accuracy and transparency in income management.
• Team Leadership: Line manage the income processing side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

What we're looking for:

• Experience in supporter or customer care, particularly in donation processing and financial reconciliation.
• Leadership skills: Proven ability to manage, inspire, and develop a team to achieve goals.
• A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
• Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in donation management.

At Sue Ryder, we’re committed to making a real difference in people's lives. By joining our team, you’ll have the opportunity to contribute to our incredible work while advancing your own career in a supportive and rewarding environment. If you’re ready to take the next step in your career, we’d love to hear from you.

Competitive Benefits Package

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
• Refer a Friend scheme - £250 payment
• Inclusion passports
• Free Period Products
• Electric Vehicle Scheme
• Healthcare Cash Plan
• Death in Service Benefit
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.
• and lots more. Please visit our careers website for the full list.

Closing date: 25th September
Interview date: w/c 6th or 13th October (inc test)

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The purpose of the role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key accountabilities

Strategy and planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.

Budget management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, analysis and data management

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities

Leadership and management

• Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person specification

Experience:

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

Language Skills: English (fluent). No other languages necessary.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

Reports to: Senior Communications Manager 

Direct reports: None

Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.

Status: Maternity cover, initially for 10 months 

Hours: Full-time 

Salary: D1L: £32,254 - £35,560 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary  

Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-framed. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus on supporting people to share their experiences by working empathetically to gather and develop a diverse range of compelling personal stories on alcohol and alcohol harm, and working with colleagues to bring them to life across our channels. You’ll also play a key role in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.  

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Timeline

• Deadline for us to receive your application: Strictly 9am, Monday 22 September 2025. The online application form gives a date and time stamp to all applications.
• We will aim to get back to you by: 25 September 2025. All applicants will receive a response.
• Interviews: Monday 6 and Tuesday 7 October 2025 (please save the dates!)