Engagement manager jobs in muswell hill, greater london

About The Role
Regional Fundraiser – Merseyside and Isle of Man
Closing Date: 11th August
Interviews: WC 8th September
Location: This is a home-based role, covering the following regions: Merseyside and the Isle of Man
Application Process: As part of the application process, please ensure you apply with your updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
Please note that if you live outside the core area (Merseyside and the Isle of Man), you will be responsible for covering your own travel expenses and time.
About the opportunity
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Merseyside and Isle of Man (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
You will:

- Coordinate and facilitate groups, clubs and individuals' fundraising efforts, covering primarily Merseyside and the Isle of Man.
- Identify and secure new business within your area.
- Increase engagement for the Alzheimer’s Society across our sub-region.
- Build trusted and professional relationships internally and externally.
- Recruit, manage and celebrate the value of our supporters and volunteers.

This is a home-based role with regular travel required across Merseyside and the Isle of Man to engage with supporters. You may also be expected to attend occasional internal meetings at various locations across the UK, including our flagship offices in London, Birmingham, Warrington, and Belfast.
Applicants must reside in the UK and have the appropriate right-to-work documentation to be eligible for employment.
About you

- This role would suit someone looking to build and develop their fundraising career in a major national charity.
- Experience in relationship and community fundraising or ability to demonstrate transferable skills.
- Delivering amazing account management and developing integral and successful relationships.
- Looking out for new business opportunities across our region - from the first contact to pitch development and delivery.
- Collaborating closely with experienced team members, drawing on their expertise and support.
- Contributing positively to a team-focused culture to be a proactive and reliable team player.
- Ability to work remotely and independently, and travel across an extensive patch.

Children & Young People’s Practitioners, Children’s Home
Location: Working from our Children’s Home, Yvonne House, SW8 (Zone 2) 
Salary: £26,400 plus £1,500 in bonuses, rising to £29,000 pa + benefits 
Hours: Full-time (36hrs pw), shift work including weekend

Can you make a BIG difference to young people in care?

We are passionate about learning and development and committed to providing an outstanding experience for all staff. As soon as practicable we’ll enrol you on a Diploma programme and give you the time, support, and incentives to succeed.

Do you have?

• Experience of working with young people - e.g. mentoring, coaching, teaching.
• Key qualities that enable good engagement – e.g. warmth, kindness, humour.
• Strong values and a commitment to inclusion.
• An ability to understand, recognise and respond appropriately to risk.
• Ambition matched with a desire for professional development.

You will lead on plans to support their health, education, social, and day-to-day needs along with a specialist strand of work i.e. promoting sports, culture, and arts (SCAs). This is an important and significant role in helping young care leavers thrive and fulfil their potential.

Please note that only women are eligible to apply for the Residential Practitioner position at our all-female unit, under Section 7(2) (b) of the Sex Discrimination Act 1975. 

Salary & Benefits

We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.

As a result, we offer:

• Highly competitive sector salaries
• Staff well-being initiatives that promote selfcare and underpin reflective practice
• A pension
• A generous training budget
• Paid work-related travel

Apply by: As soon as possible, before 5pm Monday 4th August
Interviews: 1st Round online on Teams from Monday 4th August
Start Date: Summer

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Investing in our People

We value the importance of determining the right strategy, keeping everyone on board, enhancing our management practices and continuously evaluating what's working or needs further improvement. We deliver services in an increasingly competitive, rapidly changing sector with limited resources.

For us, the effective development of our collective talents and career prospects is the only way we can ensure sustained growth and competitive advantage.

Diversity, Inclusion and Equality

We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.

We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.

For 2024-25 we have set ourselves a number of challenging but achievable targets in our new Inclusion and Equality Action Plan.

No agencies please.

GUCE Programme Lead Role

Community Energy is gaining momentum nationally, where people are increasingly coming together to take control of their own energy.  Grand Union Community Energy (GUCE, pronounced “juice”) is looking to see local communities along the Grand Union canal in Hertfordshire enjoy a clean and resilient energy system that benefits all.  We develop, support and promote renewable energy and energy efficiency projects for  communities from Watford to Tring, and build householder resilience by helping them reduce their bills and energy use.

We are seeking a Programme Lead for two days a week to manage the day-to-day running of the team and organisation and keep us on track as we navigate an exciting time of growth and development - supporting us to fulfil our overall objectives. Depending on the skills of the applicant the same individual could also cover aspects of other roles we are looking to fill.

About the role

This is a fantastic opportunity for a person to take on a key role in GUCE’s  small but expanding team. The Programme Lead will be responsible creating a structure and policies for GUCE to grow and hit our mission.

As our Programme Lead you will play a leading role in delivering our contribution to the two-year National Lottery funded project ‘Community Energy People’.

Key responsibilities will include:

• Forecasting finances for GUCE as a whole.

• Report to funders.

• Maintaining a new CRM (Monday) and working with other team members, subcontractors and Board Directors to ensure it’s complete and accurate. 

• Creating and maintaining policies on training, HR, delegated authorities.

• Managing payroll.

• Recruiting new staff and volunteers.

• Coordinating and onboarding volunteers and new staff members or contractors, including overseeing the volunteer journey from ad-hoc conversations to participation e.g. joining the Board or progressing to become a paid member of staff..

• Maintaining, recording, and reporting the metrics and finances for the Community Energy People project.

• Line management of other staff members.

• Framework for connecting and working with sub-groups, e.g. EcoBerko and Watford.

• Updating and maintaining the Business Plan.

Skills & Experience

Required

• Attitude: The successful candidate will be a self-starter with enthusiasm, flexibility, motivation and a willingness to get stuck in and help others.

• People Management: Excellent ability to understand people and their different ways of working, while holding them to account for their responsibilities and performance as part of the team.

• Communication: Ability to effectively communicate energy topics to diverse audiences, including community members, government officials, and technical teams.

• Stakeholder Engagement: Ability to work with various stakeholders, from community members to local authorities and private companies.

• Problem Solving: Creative thinking to address local challenges with regards to renewable energy and energy efficiency projects.

• Diversity: A commitment to diversity and anti-discriminatory practice.

• Attention to detail: Take pride in making sure all of the i’s are dotted and the t’s crossed.

• Commitment or interest in sustainability.

• Teachable. 

Terms and Conditions

Salary: Pro-rated salary for 2 days per week, £13,000 to £20,000 per annum (£34,000 to £51,000 full time equivalent) depending on experience plus 3% pension contribution.

Hours: Average 2 days per week (15 hours). The working hours can be flexible.

Location: Home-working, ideally within the GUCE catchment area from Watford to Tring.

You will need to travel to meet stakeholders, attend relevant meetings and visit potential sites. You may be called upon to work outside office hours.  Reasonable travel expenses will be covered and the job holder would be expected to provide their own method of travel.

Contractual arrangements: 12 months fixed term with the option to extend, subject to 3 months’ probation.

There is a notice period of four weeks from both sides

Holidays: The equivalent of 28 days per annum excluding Bank Holidays, pro-rata for the part-time nature of the post.

Reporting to: John Bell, Chair

Start date: As soon as possible

Equal Opportunities

We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups. 

We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.

How to apply

Please apply via Charity Job.

Closing date:

19.8.2025 by 23:30

If you have any questions regarding the role or your application please email via the GUCE website.

Funding for this role is provided through the Community Energy People Project 

Thanks to National Lottery players, Community Energy Pathways has been awarded £1.5M from The National Lottery Community Fund, the largest community funder in the UK, to deliver its Community Energy People project over three years. The Community Energy People project will enable 11 community energy groups across 11 counties to employ people for the first time, recruit more volunteers and deliver more projects, and faster. The new workforce will represent our diverse community. Community Energy Pathways will provide training and mentoring to those groups, as well as governance, HR and marketing support.  

Are you a skilled communicator with a passion for powerful storytelling and social impact? I’m delighted to be partnering with a leading women’s health charity to recruit a Senior Media and Campaigns Officer who will play a key role in driving awareness, and shaping the national conversation around women’s health.

You will be responsible for generating regular, high-quality national and regional media coverage and working on the implementation of impactful campaigns that raise awareness and support the charity’s wider objectives. You will think creatively about how to promote their work through both media engagement and wider campaigning activity across digital and offline channels.

This is an exciting time to join an organisation delivering ground-breaking research and high-profile advocacy campaigns that are changing lives across the UK.

In this dynamic role, you’ll:

• Lead proactive media outreach—crafting press releases, pitching stories, and managing media opportunities.
• Support the delivery of strategic campaigns across digital and offline channels.
• Develop compelling case studies and campaign assets that elevate real voices and experiences.

We’re looking for someone with excellent writing skills, strong media relations experience, and a strategic mindset when it comes to audience engagement and campaign delivery. Experience in the charity sector highly desirable.

• £32,500, plus great benefits
• Hybrid (2 days in London Bridge office + 3 days Remote)
• Full-time, permanent

If you’re excited by the opportunity to make a meaningful impact in the field of women’s health, we’d love to hear from you.

Closing date- ASAP, the charity is reviewing applications on a rolling basis. Apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

South Westminster

This is a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres.

As our Outreach Worker you will provide accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.  

The role includes:

• Developing an understanding of the local area, including services and facilities
• Proactively engaging with vulnerable and isolated families and carry out home visits, as required
• Developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers
• Having a community language such as Arabic or Bengali is desirable but not essential.

We are looking for someone who has experience of community and outreach work with diverse communities in an inner-city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities and assessing family needs. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required.  A non-judgmental approach is essential. The ability to network is also important.

A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity are essential.

Please visit our website via the APPLY BUTTON to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

If you have any questions, please contact Fatima Ahmed, Regional Manager (email address on our website).

Closing Date: Sunday, 17th August 2025

Interview Date: Week commencing 25th August 202

Home based in North East England and Yorkshire

East Riding of Yorkshire · North Yorkshire · Middlesbrough · Northumberland

About the role

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

For more information and to apply, please click on the Apply button.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on Tuesday 12 August 2025.

Interviews: TBC

Salary: £29,000 – £32,900
Contract: Permanent, full-time (Flexible and part-time considered)
Closing date: Sunday 10th August
Location: Hybrid – one day a week at the London Bridge office
Benefits: 28 days annual leave bank holidays (after one year service you have the option to buy/sell an additional week leave) Generous pension contributions, giving 2% on top of employee contribution

We are delighted to be working with Prostate Cancer UK as they search for a passionate and proactive Community Fundraising Executive to join their wonderful team.

As Community Fundraising Executive, you will play a key role within the charity’s sector-leading Events and Community Fundraising team, leading on the delivery of their DIY walking and cycling programmes and supporting individuals and groups who are fundraising in their own inspiring ways. You’ll also work alongside the Community Fundraising Manager to implement innovative campaigns, grow fundraising income, and build lasting relationships with mid- and high-value supporters.

This is an exciting opportunity for someone who thrives in a creative and fast-paced environment, has a passion for community fundraising, and wants to be part of a supportive and ambitious team.

To be successful in the role of Community Fundraising Executive, you will need:

• Experience working in a fundraising role within the charity sector, with a focus on supporter engagement.
• Proven ability to plan and manage projects, meet KPIs, and evaluate performance.
• Creativity, collaboration, and drive to test new ideas, improve supporter journeys, and contribute to a thriving fundraising programme.

If you would like to have an informal discussion, please call and ask to speak to Jake.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserve the right to end the application period sooner.

Head of Institutional Relations and Governance

About Charity Right
At Charity Right, we are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

This is a newly created leadership role responsible for developing and embedding the governance infrastructure and strategic partnerships that will position Charity Right as a credible and competitive organisation for institutional funding. The Head of Governance and Institutional Relations will be responsible for cultivating relationships with institutional funders, multilateral agencies, and foundations, while also leading internal governance and capacity-building efforts to ensure Charity Right is fully prepared to secure and deliver such partnerships.

The role will build and oversee the development of international branch offices where appropriate, ensuring alignment with partner eligibility requirements and regulatory frameworks. This role is cross-functional and high-impact, sitting at the intersection of compliance, strategy, fundraising, and programme delivery.

Key Responsibilities

Institutional Fundraising & Relationship Management

• Identify and engage potential institutional funders and foundations both in the UK and internationally.
• Lead the full lifecycle of institutional donor relationships—from prospecting and due diligence through to application, stewardship, and renewal.
• Build a comprehensive pipeline of funding opportunities aligned with Charity Right’s mission and delivery capacity.
• Work closely with Programmes, Finance, and Fundraising teams to coordinate compelling funding proposals and aligned delivery models.

Organisational Governance & Capacity Building

• Lead the development and continuous improvement of Charity Right’s governance framework to meet international standards for institutional funders.
• Identify and implement structural, policy, and procedural enhancements that elevate Charity Right’s readiness to enter and sustain institutional partnerships.
• Conduct periodic organisational assessments and produce recommendations to close capacity gaps identified by funders or prospective partners.

International Presence & Localisation Strategy

• Design and oversee the establishment of Charity Right branch offices in key geographies.
• Ensure all international branches are compliant with local laws, reporting requirements, and brand/mission alignment.
• Collaborate with legal and operational advisors to manage entity registration, governance structures, and oversight models in each country.

Strategic Partnerships and Alliances

• Develop and implement a formal institutional partnering strategy.
• Identify and vet strategic implementation partners that complement Charity Right’s delivery capabilities.
• Negotiate, draft, and manage partnership agreements ensuring alignment with Charity Right’s values and strategic objectives.

Monitoring, Reporting & Evaluation

• Develop and implement a framework to monitor the performance and outcomes of institutional partnerships and funded projects.
• Ensure robust reporting mechanisms, including narrative and financial reporting, are in place.
• Regularly brief the CEO and Board on the status of funder relationships, branch development, and institutional readiness.

Essential Skills and Experience

• Significant senior-level experience in institutional fundraising, partnership management, or international development.
• Strong understanding of governance frameworks, compliance standards, and operational due diligence requirements for international NGOs.
• Demonstrated success in securing and managing funding from institutional donors.
• Experience in establishing and managing international offices, branches, or subsidiaries.
• Proven leadership skills with the ability to influence and collaborate across departments.
• Excellent written and verbal communication skills.
• Strategic thinker with strong project management and execution capability.
• Values-driven, with a commitment to transparency, accountability, and inclusion.
• Familiarity with safeguarding frameworks, donor audits, and risk registers.

Desirable Skills and Experience

• Experience working in humanitarian or faith-inspired development contexts.
• Legal, compliance, or public policy background.
• Existing network within institutional funding or global development sectors.

Success Indicators

• Institutional Fundraising & Relationship Development
• Number of institutional funder relationships established (UK and international)
• Number of funding applications submitted per quarter
• Total value (£) of secured institutional or foundation grants annually
• Application success rate (%) across funding proposals submitted
• Donor retention and re-engagement rate (%)

Governance & Organisational Capacity

• Completion and implementation of key governance policies
• Improvement in organisational assessments conducted by external funders or partners
• Internal audit readiness and compliance rate
• Number of governance or compliance gaps resolved each quarter
• Staff training or briefings delivered on governance-related improvements

International Branch Development

• Number of international entities registered or formalised in target geographies
• Time taken from initiation to legal establishment of each branch
• Compliance rate with local registration, reporting, and governance requirements
• Annual cost-to-benefit ratio of each registered branch (qualitative + financial assessment)

Strategic Partnerships

• Number of partnership MOUs or contracts formalised
• Partner performance satisfaction score
• Number of co-designed or co-delivered proposals with partners submitted per year
• Strategic alignment index – measured via internal SLT reviews

Reporting & Monitoring

• Reporting compliance rate (%) with donor reporting deadlines and formats
• Timeliness and quality score of narrative and financial reports submitted
• Quarterly internal partnership performance reports delivered to SLT/CEO
• Monitoring framework adoption rate across new institutional projects

Employment Type: Permanent, Full-Time
Location: Remote Working
Salary: £48,000 – 54,000 per annum, depending on experience
Reports to: CEO

We have an exciting opportunity within our Communications Team on a part time basis for a Media and Communications Officer.   This post is for a one-year fixed term contract.

 The Down’s Syndrome Association is the only organisation in England, Wales and Northern Ireland focusing solely on all aspects of living successfully with Down’s syndrome. The Down’s Syndrome Association aims to create the conditions that all people with Down’s syndrome need to live full and rewarding lives.

The successful candidate will cover the whole spectrum of duties in relation to media and communication areas and needs to be able to think strategically and work operationally. You will lead the development of our media strategy, build and maintain a strong media contracts database and nurture relations both online and across other offline platforms.  Your work will amplify the voices of people who have Down’s syndrome and help shape public understanding through inclusive and impactful storytelling.

We are looking for candidates with at least three years proven experience in either media relations, journalism or communications.  An understanding of the key ingredients of success in developing relationships with local and national media engagement, as well as managing performance in line with budgets are also essential.

A valid UK driver’s licence is essential, as well as a willingness to be flexible about hours and location of work as there may be some occasional travel in UK with overnight stays as required. The post-holder will also be DBS checked.

The successful candidate will report directly to the Head of Policy and Strategic Communication.  (The full-time equivalent salary for this role is £30,000 pa)

Informal inquiries are welcome and should be made to the Head of Policy and Strategic Communication, Sharon Smith at the Down's Syndrome Association or email her directly.

To download the full job description, visit the Down’or ss Syndrome Association website or see attached.

Please apply via Charity Jobs directly  or  submit a CV and covering letter to Sharon Smith. If you need any help with this or have any questions, please contact Sharon directly.

Closing date:  Friday, 8th August 2025

Interview date: w/c Monday, 18th August 2025

Responsibilities & Key Tasks

• Support a caseload of companions to reach their potential through both practical and emotional support.
• Tailor support plans to meet individual need - setting goals, assigning actions, working with other providers and considering the person’s holistic needs.
• Guide induction and exit processes for companions - to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.
• Support with incident response - including anti-social behaviour, mental health concerns, challenging behaviour - using de-escalation techniques to manage behavior as it arises.
• Liaise with external providers such as the Community Mental Health Team, General Practitioners, DWP, probation, prisons and CAB to ensure specialist advice and guidance is sought where needed.
• Contribute to the planning and introduction of varied and meaningful activities for companions at Emmaus Hertfordshire.
• Ensure Safeguarding concerns are raised at the earliest opportunity through appropriate channels..
• Attend appointments online or in person with companions.
• Maintain accurate records in line with internal policy and with consideration for GDPR principles.
• Perform tasks to support the effective running of the community. Develop and maintain relationships with external providers.
• Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.
• Provide written updates for key stake holders as well as for internal meetings.
• Attend team meetings, supervisions, reflective practice and training as required

About you:

We are seeking someone who is comfortable and experienced working in a small company or charity, understanding that our capacity and resources are limited. A 'can do' attitude and a motivated approach are essential. While direct experience with homelessness may not be necessary, you should have a solid understanding of the common challenges faced by those who have been homeless. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. Proficiency with IT and the ability to maintain up-to-date records in our database are necessary. Additionally, you should have the tools to maintain your well-being in what can be a challenging but rewarding role. You will need to demonstrate and build the resilience required to work with individuals who may struggle to engage with services like ours and think creatively to encourage engagement. While practical experience supporting vulnerable adults is highly desirable, we are also interested in hearing from you if you have transferable skills and a willingness to learn, even if you haven't worked in the homelessness sector before.

Employment & Progression Coach 

Capital City College Westminster Centre, 76 Vincent Square, SW1P 2PD, London

Permanent, full-time 

£30,000 &  34 days of annual leave

About Hotel School

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it. 

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed. 

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.

About the Role

Join a small, passionate, and dynamic team committed to helping individuals from disadvantaged backgrounds complete their training and transition into sustainable, inclusive careers within the hospitality industry.

As an Employment & Progression Coach, you’ll work one-on-one with students and graduates, supporting them to overcome barriers, stay motivated, and achieve their goals, evoking meaningful change in their lives and futures.

You will also work closely with Hotel School hospitality employer partners to identify suitable job opportunities and collaborate to ensure our graduates are well-supported as they transition into and sustain meaningful employment.

Key Responsibilities

• Provide one-to-one, trauma-informed and person-centred employment support to students and graduates

• Help graduates overcome barriers and prepare for sustainable hospitality careers

• Work closely with employer partners to secure and support job opportunities

• Coordinate work experience placements and deliver employability workshops

• Collaborate with mentors and support services to ensure holistic, person-centred support

• Monitor and record the progress of students and graduates

• Follow safeguarding procedures and respond appropriately

About you

We’re looking for someone who is:

• Experienced working with people experiencing homelessness and/or other disadvantages or in

  employment services

• Compassionate, patient, and calm under pressure

• Passionate about empowering and motivating people to move forward

• Experienced in supporting people facing barriers

• Highly organised, proactive, adaptable, with great communication skills

• Able to build trust and communicate well with a wide range of people in person

• Experienced in admin and using systems (MS Office essential)

Bonus (but not essential):

• Hospitality experience

• Knowledge of trauma-informed or person-centred practice

Benefits 

Salary and Leave 

• Annual salary of £30,000. 

• Annual Leave: 34 days of annual leave, inclusive of all public and bank holidays. 

• Pension Scheme

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning. 

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

Commitment to Diversity

We welcome applications from people of all backgrounds and especially encourage people with lived experience of homelessness, disadvantage, or marginalisation to apply. We're committed to building an inclusive, supportive team that reflects the people we work with.

How to Apply

Please send:

• A CV (max 2 pages)
• A Supporting Statement (max 350 words per question) responding to the three questions below

Supporting Statement Questions
 You can draw on paid work, volunteering, or personal experience.

1. Why are you applying for this role?
    What excites you about The Hotel School and this opportunity?
2. Empowering people to achieve their goals                                                                                                         Tell us about a time you supported someone to identify and achieve their personal or professional goals. What steps did you take, and what was the outcome?
3. Supporting people through challenges                                                                                                             Tell us about a time you supported someone facing barriers (e.g. housing, confidence, mental health).
4. How does your previous experience prepare you for this role?
    Refer to the job description and share examples that show you're a good fit.

Deadline: 6th August 2025
Informal chats are welcome — please contact Dana.

We understand AI tools can be helpful in preparing applications, but we really value responses that feel personal, reflective, and show us why this work matters to you.

Recruitment Process

If shortlisted, we’ll invite you to a short telephone screening call (20–30 minutes) to learn more about you, answer any questions, and explain the next stage.

Following that, selected candidates will be invited to an in-person interview at The Hotel School in central London. This includes a panel interview, a scenario task, and the opportunity to meet one of our graduates.

We want the process to feel welcoming and supportive, and we’ll share full details in advance so you can prepare.

Safeguarding

This role requires an enhanced DBS check. The Hotel School is committed to safeguarding and to creating inclusive, safe environments for all students, graduates, and staff.​

About ShowerBox

ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty – offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest – over 200 guests visit each Saturday and around 60 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week. 

Role Summary

We’re looking for a friendly, reliable and hands-on Service Delivery Shift Leader to coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road WC2H.  You’ll be responsible for taking the lead on setting up the Saturday service, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests. 

Key Responsibilities:

• Lead the setup and close-down of the shower service

• Coordinate and support volunteers on the day

• Ensure health and safety standards are upheld

• Be the main point of contact for guests and volunteers

• Record and provide service delivery data as required

• Respond to any on-site issues with calm and care

Requirements:

• Organised and dependable, with good communication skills

• Experience leading a team of approx 20 volunteers each week

• Physically able to assist with setup (lifting, connecting gas/water/power - training provided)

• Experience of safeguarding processes and conflict management 

• Alignment with ShowerBox’s values of dignity, respect, and inclusivity

• Experience supporting vulnerable adults e.g due to mental health, substance use, homelessness etc

Preferable experience:

• Full UK driving license preferred 

• Certified First Aider

To Apply:
Please send your CV and cover letter demonstrating your relevant experience and suitability for the role with ‘Service Delivery Shift Leader Application’ in the subject line.

Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.

The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.

The role:

• Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
• Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
• Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
• Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
• Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
• Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
• Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
• Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
• Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.

The organisation:

Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.

Essential criteria:

• Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA) 
• Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
• Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
• Experience of delivering Annual Reports and Accounts process end to end
• Experience implementing new financial systems and processes
• Strong leader with an authentic approach, able to build and empower a team
• Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information

The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24^th August with first stage interviews taking place on the week commencing 8^th September.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Prospectus are proud to be partnering with our client, a small impactful organisation, working to improve Lambeth-based carer’s lives through quality support services and community engagement. They are now recruiting for a dedicated Carers Service Coordinator to provide high quality support for a variety of people caring for those with a learning disability or neurodiversity.

The Learning Disability & Neurodiversity Carers Service Coordinator role sits within the Adult Carers Team and supports carers from the age of 18 upwards who look after a family member, friend or neighbour living with a learning disability or neurodiversity. The Service Coordinator will act as a first point of contact in a busy, fast paced environment responding to enquiries and referrals from both carers and professionals. The post holder will offer immediate signposting support and offer additional one to one support via a home visit if appropriate. The Service Coordinator is responsible for promoting, managing and developing a programme of peer support groups and will work collaboratively with carers and the Adult Carers Team Leader to identify opportunities for service development and the creation of new groups to increase our reach.

To be considered for this role you will have experience of working or volunteering in a Health and Social Care setting - whilst you don’t necessarily need to have experience of supporting carers previously, you must have demonstrable experience of supporting and assessing the needs of vulnerable people. You will have the ability to communicate effectively and credibly with a wide range of people in a wide range of settings and will be confident establishing relationships and working alongside a variety of professionals. Overall, you will be warm and approachable, passionate about delivering high quality support services to unpaid carers.

Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

Please note, this is a part-time role, 28 hours per week (days flexible / either 4 days a week or spread across 5 days). This role will be hybrid-working and may require home-visits depending on service user’s needs.

Please also be aware that interviews will take place for this role on Tuesday 19th August.