Engagement manager jobs

SHOP MANAGER - NEW STORE SOLIHULL

Hours: 37.5 hours per week

Salary:  £26,522 - £30,935 per annum

RELIEF ASSISTANT SHOP MANAGERs (RASM)

FULL-TIME – 37.5 HOURS PER WEEK

Salary:£23,875 per annum

RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3

PART-TIME: 22 HOURS PER WEEK

Salary:£14,006 per annum (£23,875 full-time equivalent)                                                                                 

Closing Date:  16 November 2025                                                                                         

DBS Requirement: Basic check

Be the Heart of Our New Shop – Join Birmingham Hospice as a Shop Manager!

Are you a passionate and driven retail professional ready to take the next step in your career?

Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?

At Birmingham Hospice, our charity shops are more than just retail spaces—they’re vital hubs that help fund compassionate care for our community. We’re excited to open our brand-new large multi-format shop in Solihull specialising in furniture as well as clothing, toys, home accessories etc and we are looking for a Shop Manager and 4 Relief Assistant Shop Managers (RASMs) to lead the way.

SHOP MANAGER

What You’ll Be Doing:

· Inspire and lead a dedicated team of staff and volunteers.

· Drive shop performance through smart rota planning and team development.

· Create an inviting and well-organised shopping experience with high-quality stock presentation.

· Champion donations and ensure all items are sorted, sized, and priced for sale.

· Maintain a clean, safe, and welcoming environment for customers and team members.

What We’re Looking For:

· Proven retail experience—charity sector experience is a bonus!

· A passion for exceptional customer service and community engagement.

· Strong communication and organisational skills.

· Confidence working with sales targets and performance metrics.

RELIEF ASSISTANT SHOP MANAGERS

As a Relief Assistant Shop Manager, you’ll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You’ll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You’ll Be Doing:

· Supporting and stepping in for Shop Managers to keep daily operations running smoothly

· Leading and motivating volunteers to create a welcoming, high-performing shop environment

· Maximising sales and donations to meet income targets

· Helping with sorting, pricing, and displaying donated goods to showcase their value

· Delivering outstanding customer service to every donor and shopper

We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.

What You’ll Gain:

· Generous benefits package including enhanced annual leave and retail discount schemes

· The chance to develop new skills and grow your confidence

· The satisfaction of knowing your work directly supports local families

· A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

We are currently seeking a Patrons Manager to join our fantastic Development Department on a permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
We’re looking for a passionate and strategic Patrons Manager to join our high-performing Development team. Working closely with the Head of Individual Giving and managing the Membership Officer, you’ll play a key role in delivering exceptional stewardship for our members and supporters, helping to meet and exceed annual income targets.

Our members are at the heart of everything we do at Shakespeare’s Globe. They enjoy a range of benefits that bring them closer to our work - from priority booking and exclusive events to our much-loved Globe magazine. Joining us at an exciting time following the relaunch of our Friends membership scheme, you’ll ensure its smooth delivery and ongoing growth, while cultivating meaningful engagement with our Patron community.

Guided by the Globe’s new 5-year business plan, you’ll lead on the strategic development of Friends and Patrons and contribute to individual giving campaigns across both revenue and capital projects. You’ll also collaborate with the Head of Individual Giving to strengthen our US philanthropic programme, helping to build lasting relationships.

The skills:

• Experience of holding responsibility for membership development, retention and assessment within an arts organisation or charity.
• Experience of successful face-to-face fundraising and high-level donor focused development.
• A demonstrable commitment to excellent donor stewardship at the highest level. 
• Experience of delivering fundraising targets, effective operational planning and financial tracking.
• Excellent interpersonal and verbal communication skills with a variety of people at all levels, including a well-developed sense of tact and diplomacy. 
• Experience of writing copy and corresponding with donors demonstrating strong literacy skills and the ability to create a compelling case for support.
• Experience of establishing and maintaining effective working relationships and being a supportive team member.
• Experience of strong people management skills, either through direct line management or comparable responsibilities.
• Experience using a CRM system in a Development department (we use Tessitura).
• Proven project management skills, gained through having developed and managed projects independently. 
• Strong organisational skills with attention to detail and the ability to prioritise and work under pressure.
• Ability to analyse and present complex data and make recommendations for action/improvement.
• Demonstrable knowledge of marketing theory and its application to the development of successful membership recruitment and retention campaigns.
• Demonstrable knowledge of membership schemes across the arts sector, as well as general trends, techniques in fundraising and external relations.
• Understanding of the principles of equality and diversity and the ability to apply and promote these in practice at work.

 
Benefits:
•    Discount in the Globe shop and onsite restaurants/cafes
•    Staff discounts via My Globe perks and better Bankside Buzzcard
•    Free entry to selected shows, events and activities
•    Access to our free employee assistance programme and 24/7 virtual GP service
•    Enhanced maternity, paternity, adoption, and shared parental leave and pay
•    Life assurance scheme 
•    Rental deposit scheme
•    Season ticket loans 
•    Eye test voucher scheme
•    Flu vaccination scheme
•    Cycle to work scheme
•    Enhanced employer pension contributions after 12 months service.

Interested? Know someone who'd be perfect for the role?

• For more information, please download the job description from our website
• To apply, please complete the online application form on our main jobs page by 12.00pm (noon) on Thursday 6 November 2025. 

Please note that we may close this advert early, once a certain number of applications have been received.

If you have any queries on the application process or online form, please email our Recruitment team (contact details on the main jobs page).

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London E1, with the team meeting minimum twice per month to collaborate in person. Flexible working options available in line with Crisis’ Hybrid Working Policy.

Vacancies:

• x1 Individual Giving Manager (Acquisition) – 12-month fixed term contract, parental leave cover
• x1 Individual Giving Manager (Development) – Permanent opportunity
• x1 Individual Giving Manager (Legacy and Mid-Value) - Permanent opportunity

Please flag when answering the screening questions, which opportunity you prefer and if you would want to be considered for one, two or all three vacancies, and we will factor this into our shortlisting.

About Individual Giving at Crisis

We’re transforming how we connect people with our mission to end homelessness — building a more integrated, insight-led approach to brand and supporter engagement. With a bold new directorate strategy and refreshed team structure, Individual Giving sits at the heart of our plans to grow sustainable income and inspire lasting support.

The Individual Giving team plays a central role in delivering our ambitions: maximising the power of our sector-leading Christmas appeal while driving year-round growth across our “Fab Three” income priorities — Regular Giving, Mid Value and Legacies.

These roles offer an exciting opportunity to shape the future supporter experience at Crisis — creating powerful, emotionally resonant campaigns that connect people to our mission and inspire them to help end homelessness for good.

About you

Individual Giving Manager (Acquisition)

Play a vital role Crisis’s flagship Christmas appeal — and turn that momentum into year-round supporter growth.

We’re looking for an ambitious acquisition specialist to lead Crisis’s sector-leading Christmas appeal — one of the biggest and most recognised in the UK charity sector — and to build on that success by driving sustained, year-round growth in our supporter base.

You will oversee integrated multi-channel acquisition campaigns across DRTV, digital, print and direct mail, and spearhead new face-to-face fundraising trials to help us identify scalable routes to reach new audiences. With a clear focus on data, insight and test-and-learn, you’ll capture the power of Christmas to recruit and inspire supporters who want to stay with Crisis for the long term.

Individual Giving Manager (Development)

Turn first gifts into lasting relationships — and make every supporter feel part of ending homelessness for good.

We’re looking for a talented supporter development specialist to lead Crisis’s year-round retention and stewardship programme. You’ll take the incredible wave of engagement generated through our flagship Christmas appeal and turn it into deep, long-term relationships — inspiring supporters to stay, give again and give more all year round.

Using insight and creativity, you’ll deliver multi-channel communications that strengthen loyalty, increase lifetime value and make every supporter feel part of our mission to end homelessness. You’ll work closely with our Acquisition, Mid-Value and Legacy and Supporter Experience teams to embed a truly supporter-first approach, ensuring every interaction feels personal, purposeful and powerful.

Individual Giving Manager (Legacy and Mid Value)

Inspire deeper commitment — turning supporters’ passion into powerful, long-term impact.

We’re looking for a relationship-led fundraiser to shape and grow Crisis’s Mid-Level and Legacy Giving programmes — helping supporters take the next step in their journey with us. You’ll develop compelling propositions and stewardship approaches that deepen engagement, strengthen loyalty and increase lifetime value.

Building on the powerful connection forged through our Christmas appeal, you’ll identify and nurture mid-value prospects and legacy enquirers, creating moments of genuine inspiration that encourage lasting commitment. Working closely with colleagues across Individual Giving, Supporter Experience and Brand, you’ll develop thoughtful, emotionally resonant communications that connect people to the heart of our mission,

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 3 November 2025 23:55

Interview date and location: Thursday 13 and Monday 17 November 2025 via Microsoft Teams

Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager.

Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month.

As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation.

This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work.

This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technological enablement and strategic impact.

Responsibilities will include:

• HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding
• Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance.
• Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement.
• Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams.
• Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience - experience with BambooHR would be ideal.
• Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities.
• Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions.

To be considered you will require:

• Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting
• Confidence to manage the full range of employee lifecycle activity independently
• Strong working knowledge of UK employment law and HR best practice
• Payroll administration experience
• CIPD Level 5 qualified (or equivalent)
• Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners
• Experience in the charity, not-for-profit, or membership sectors
• Familiarity with safeguarding frameworks would be desirable

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in the universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is strengthening philanthropy to increase impact nationwide. The team is now looking to appoint a Philanthropy Manager, and Prospectus is leading the search.

Philanthropy Manager

Part time, 21 hours per week over 3 days

Home-based with frequent travel to supporter locations; occasional travel to Leamington Spa Head Office

£36,000-£40,000 per annum (FTE)

The Philanthropy Manager will manage and grow a portfolio of dedicated major donors, developing inspiring, personalised supporter journeys that deepen engagement and secure repeat and increased gifts. Working within a committed and supportive team, you'll raise awareness of the Charity's services, build mutually beneficial relationships, and deliver sustainable long-term support through thoughtful cultivation, compelling proposals, and excellent stewardship.

Reporting to the Head of Fundraising and working closely with the Individual Giving Manager and wider fundraising colleagues, you will proactively identify and research prospects, plan targeted approaches, and lead solicitations. The role will also engage with senior church contacts (e.g. Archbishops and diocesan representatives) who have a history of support; while the Charity is non-religious and non-political, you'll bring sensitivity and confidence operating within these settings to advance shared philanthropic goals.

The successful candidate will bring a strong track record of securing four- and five-figure gifts, crafting persuasive cases for support, and managing high-value pipelines from identification to stewardship. You'll be a collaborative relationship-builder with excellent written and verbal communication, rigorous research skills, and the ability to tailor engagement for diverse audiences while upholding the Charity's values and client-centred ethos.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.

The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.

With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.

The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.

This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.

This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The London office address is 2 St Andrews Place, London. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place, with the Fundraising Administrator working from the Huddersfield office. 

If the successful candidate is based in London, there is an additional £2,000 London weighting to the advertised salary. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.

Closing date for applications: Midnight Monday 17th November 

Interviews are expected to be held on Tuesday 25th November in person.

We’re delighted to be recruiting a Prospect Research Manager for a brilliant health charity with ambitious plans to grow philanthropic income through major fundraising campaigns. 
This is a fantastic opportunity to play a central role in unlocking new funding opportunities, providing high-quality research and insight that will shape donor engagement and help secure transformational support.

You’ll be part of a high-performing development team working at the forefront of medical research, supporting scientists and clinicians making life-changing discoveries. Alongside a generous benefits package, you’ll gain exposure to high-value fundraising at principal gift level, and the opportunity to mentor and develop a junior team member.

Key Responsibilities:

• Devise and implement targeted prospecting strategies to identify and qualify high-net-worth individuals and corporates.
• Deliver insightful prospect briefings and research to inform cultivation and engagement strategies.
• Conduct due diligence and reputational risk assessments, ensuring compliance with data protection.
• Support fundraisers through prospect management, portfolio development and network mapping.
• Line manage and develop a Prospect Research Executive.

About You:

• Established experience in prospect research within charity or higher education sector, with a proven track record in identifying, assessing and qualifying major donor and/or corporate prospects. 
• Strong knowledge of research tools, data protection, and wealth/capacity ratings.
• Skilled communicator, able to present complex insights clearly and persuasively.
• Experience with CRM systems (ideally Raiser’s Edge NXT).

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Mais House, our care home in Bexhill-on-Sea. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we are looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House

Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack 

Guts UK is the only charity that covers the digestive system from top to tail, including the

gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.

The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.

With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.

The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.

This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.

This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The Hudderfield office address is The Media Centre, 7 Northumberland St, Huddersfield, HD1 1RL. The Fundraising Administrator works from the Huddersfield office, along with the Comms team, Research team and the Services/Helpline team. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.

Closing date for applications: Midnight Monday 17th November 

Interviews are expected to be held on Tuesday 25th November in person.

Job Title: Newham Infant Feeding Service Coordinator

Contract: Fixed Term until 31st May 2025

Part Time: Part Time

Hours per week: 21-28 hours per week

Location: Newham community based with some home working

Salary: £27,300 FTE (pro-rata based on hours per week)

Closing date: Sunday 16th November

Interview date: Thursday 20th November (online)

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include: 

· Lead the coordination and delivery of a vital community-based infant feeding peer support service across Newham

· Lead community engagement to broaden the project’s reach and relevance to parents of all backgrounds

· Recruit, support and coordinate a team of volunteer peer supporters.

· Coordinate, collate, enter on our case management system and analyse data and feedback from Peer Supporters and service users in a timely manner, adhering to NCT data protection policies and processes

· Provide on-the-ground support within the community as needed, helping parents through the early stages of parenthood.

About you

You will be passionate about supporting parents and families, helping them navigate the life-changing experience of early parenthood. Be confident in community engagement, building connections with parents from diverse backgrounds. Have experience of coordinating volunteers, including recruiting, managing and providing ongoing support. Be methodical with a good attention to detail in order to collect, collate and analyse data and feedback across the service in a timely manner, adhering to NCT data protection policies and processes.  Be proactive and flexible, willing to provide on-the-ground support within the community when needed.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

To apply visit our website and complete our online application process.

In this exciting role you will work within the small Communciations & Fundraising Team to maximise income generation from individual givers through your ability to manage outstanding supporter care, accurate database management and targeted marketing via email, post, and social media.

You will hold key responsibility for ensuring the accuracy of all our fundraising and marketing data and be responsible for ensuring the correct targeting of all marketing approaches. You will work closely with, and in support of all other members of the Fundraising and Communications teams. If you have experience of managing volunteers, all the better.

You will conduct and present excellent analysis on all marketing activity with clear recommendations for improvements to fundraising communications alongside donor/donation and database management.

Using your CRM and database knowledge, you can play a key role in the management of donor management but also the wider data support for the charity. it is an exciting time at Doctors of the World, with a diverse portfolio of projects supporting those who are excluded from health in the UK. 

Benefits include:

• 28 days annual leave per annum (addtional days off for birthday, volunteering and religous festivals).
• Active Flexible Working Policy.
• Employer pension contribution scheme.
• Cycle to work scheme
• Eye testing
• Blue Light Card membership

Prospectus is excited to be partnering with our client in the search for a permanent Senior Corporate Partnerships Manager.

The trust is a charity committed to improving social mobility in the UK. Their work is focused on improving social mobility through education opportunities. Their mission is to level the playing field for young people from low-income backgrounds so that they have a fair chance of accessing leading universities, apprenticeships, and jobs. With a three-pronged approach including programmes, research, and policy advocacy, The trust supports nearly 12,000 young people each year and they have been able to work towards keeping social mobility high in the political agenda.

As the Senior Corporate Partnerships Manager, you will be responsible for leading some of the largest and most complex partnerships, focusing on delivering shared strategic goals to increase social mobility in the workplace. The corporate partnerships for the charity have been focused on strategic engagement on an organisational level and growth has been achieved through supporting multiple objectives and senior stakeholder relationships, so continuing this line of work will be important in the portfolio. The role will focus on both new business and account management with ambitious individual and team income targets.

To be successful as the Senior Corporate Partnerships Manager, you will have proven experience of corporate partnerships fundraising and be able to evidence securing and managing multi-year high value partnerships of six and seven figures. This person will need to demonstrate how they have developed a successful set of approaches to win new corporate partnerships and ideally experience of networking mapping and relationship building with the education and/or non-for-profit sector at the C-suite level.

This role is a full-time permanent position that will have hybrid working in the London offices for at least two days per week. The salary for this role is £49,000 to £55,000.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.

If you are interested in applying to this Senior Corporate Partnerships Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon