Engagement Team Member Jobs in Shadwell, Greater London
Role description, April 2024
Reports to: Director of Communications and Marketing
Direct reports: None
Role Summary
This exciting role will enable Alcohol Change UK to reach millions of people across the UK with key messages about alcohol and alcohol harm, delivered through print, online, and broadcast media engagement tactics. With a high level of existing press interest in our work and campaigns (including our flagship Dry January® campaign), this is an exciting moment as we look to develop our proactive media engagement and share reframed stories about alcohol which resonate with a huge audience. Your work will drive significant awareness of our organisation, and ultimately enable millions of people to transform their relationship with alcohol.
Key Tasks and Responsibilities
Media engagement
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Manage the organisation’s media inbox and phone line, handling enquiries from journalists and providing responses in a timely manner
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Provide regular out of hours media cover on a rota basis (scaling depending on busier campaign periods, shared fairly with others and TOIL provided for hours worked)
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Develop public media statements and quotes across the whole spectrum of Alcohol Change UK’s work, issuing to press both reactively and proactively
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Provide ongoing development of our key lines library, regularly reviewing responses we have on file for a range of topics
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Support Alcohol Change UK spokespeople (Chief Executive, Directors and others) prepare for interviews: developing tailored briefings ahead of opportunities, providing a sounding board to rehearse key lines when required and giving feedback on appearances to support ongoing development
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Manage our media database and reporting tools, providing regular condensed reports for the Director of Communications and Marketing/CEO/Board and develop insights-gathering to better inform our media engagement strategy
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With the Director of Communications and Marketing, play a key role in media crisis management, escalating issues as appropriate, suggesting solutions and developing organisational responses to sensitive situations
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Support the deployment of Alcohol Change UK voices, working closely with the Engagement Team to identify Community Champions, Ambassadors and others who are happy to be supported to share their experiences of alcohol and alcohol harm with the media
Developing a new proactive media strategy
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Plan and deliver a new strategy for generating proactive media coverage, where Alcohol Change UK’s research, campaigns, parliamentary and wider activity connect with larger audiences in a strategic way
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Working closely with teams across the organisation, craft compelling media plans and press releases to generate coverage of our work
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Bring fresh energy to opportunity spotting, securing opinion pieces, expert comment, letters to editors and other ‘newsjacking’ content – particularly on ‘culture change’ topics such as sober shaming and stigma
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Manage relationships with key journalists in our sector, exploring opportunities for partnerships and exclusives
Campaign media activity
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Particularly for our flagship Dry January® campaign, and with the support of the Director of Communications and Marketing, develop media support briefs for external media agencies, when required
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Develop fresh strategies and media angles for annual campaigns (Dry January®, Sober Spring, Alcohol Awareness Week) to keep activity engaging for public and returning audiences
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Think creatively to craft media strategies which are tailored to reach segmented audience groups, aligning with targets for individual campaigns to reach under-served communities
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Provide detailed campaign media evaluations, insights and learning reports
Other
You will also be expected to:
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Work closely with colleagues across the charity to support their work and to act as ‘one team’
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Contribute actively and positively to charity-wide strategies
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Continually develop your knowledge of alcohol harm and solutions to it
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Act as a positive ambassador for Alcohol Change UK at all times
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Know, embrace and actively uphold the values of Alcohol Change UK at all times
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.
The client requests no contact from agencies or media sales.
Salary: London - £40,927 | Outside of London £38,892
Location: Remote (UK) with travel to our London and Bristol offices when required.
Closing date: Sunday 12 May 2024.
When a child is diagnosed with cancer life becomes full of fear, for them and their family. Fear of treatment, but also of families being torn apart, overwhelming money worries, of having nowhere to turn, no one to talk to.
At Young Lives vs Cancer, we help children and young people (0-25) and their families find the strength to face whatever cancer throws at them. Join us and your skills will make a real difference to the lives of young cancer patients.
About the role
Are you passionate about making transformational change happen? Experience in marketing strategy and project management? Then this is the perfect role for you.
Here at Young Lives vs Cancer we understand the incredible power our supporters have to make change happen for young cancer patients and their families and this is why it features as one of our core strategic priorities in our current corporate plan.
To support our plans a new audience function has been created within the Brand and Marketing Communications team and we are looking for an experienced and passionate project manager to lead this piece of work and transform the experience our audiences have with us. Our vision is that we become an audience led organisation, driven by insight and outcomes and we can’t wait for you to join our team to make this happen.
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role is remote and can be based anywhere in the UK with occasional visits to our London / Bristol offices.
We would love to hear from you if you have:
• Used project management frameworks, in particular Agile, to successfully manage projects around marketing strategy & activity, audience segmentation, principles of customer relationship management and development of audience journeys.
• A creative thinker, with significant experience of encouraging innovation amongst colleagues with demonstrable results.
• Impact focussed and highly analytical, using data to make smart decisions.
• Experience of influencing, collaborating and negotiating stakeholders at all levels to incite passion and enthusiasm around a strategic cause.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme. To find out more about our benefits package, have a look on our website.
If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience of the following: Audience Engagement Strategy Manager, Marketing Transformation Lead, Audience Experience Project Lead, Marketing Insight Manager, Stakeholder Engagement Specialist, Audience Insight Project Manager, Marketing Innovation Coordinator, Agile Marketing Strategist, Customer Relationship Development Manager, Audience Transformation Specialist, etc.
REF-213 327
We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.
The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.
We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.
The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.
The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply.
The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.
Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Survivor Engagement Manager. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do. We are person-centred, empowerment-based, and trauma- informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We are looking to recruit a Survivor Engagement Manager. This new role will lead the development of Galop’s approach to survivor engagement, ensuring that LGBT+ survivors are at the centre of all of our work. This role combines the need for a strategic outlook, alongside practical frontline skills in working with those who have experienced trauma. You will be experienced in managing complex projects that centre survivors and juggling competing priorities. You will be a team player who is able to work collaboratively across the organisation, including staff, volunteers and trustees, bringing people together to make change. Anti-oppression and a clear understanding power and power dynamics will be at the heart of your practice, designing processes, systems and projects with the most marginalised within our community in mind.
We are looking for someone with experience of trauma-informed practice and who seeks to empower those that they are working with. You will have excellent influencing skills and be able to bring together groups of people to make change for LGBT+ survivors.You will be responsible for:
- Working collaboratively across Galop teams to embed survivor engagement across the organisation
- Development of Expert by Experience group(s), ensuring structures are in place to ensure to diverse LGBT+ survivors can engage with and lead this work
- Co-designing and delivering a programme of activities with and for LGBT+ survivors in line with Galop’s survivor engagement strategy
- Developing and implementing robust monitoring and evaluation processes to ensure that Galop is able to assess the effectiveness of the work and demonstrate the difference it is making.
- Working with Galop’s policy, research and comms teams to ensure that Survivor voices are at the centre of our external work
- Working with Galop’s services team to ensure survivors are at the centre of the design, development and delivery of services.
You will work closely with the Director of Development to:
- Develop and implement Galop’s Survivor Engagement Strategy, ensuring that survivor voice is at the centre of Galop’s work
- Build effective external relationships, including with funders, commissioners and partner organisations.
- Manage the Survivor Engagement budget
Essential and Desired Criteria:
E= Essential D=Desirable
E- Excellent understanding of the lived experiences of LGBT+ survivors of gender-based violence.
E- Experience of supporting and working with survivors of gender based violence and designing safe and empowering methods of engagement.
E- Experience of designing and delivering workshops with survivors or ‘experts by experience’ within the voluntary sector.
E- Experience of trauma-informed group facilitation, and managing complex group dynamics.
E- Understanding of the specific needs of diverse LGBT+ survivors.
E- Strong understanding of delivering empowerment-based and trauma-informed work.
E- Excellent project planning and management skills, with the ability to lead a complex programme of work independently.
E- Experience of safeguarding and managing risk.
E- A demonstrable commitment to anti-oppressive working practices.
D- Experience of working collaboratively/in partnership to influence change both within and outside of an organisation.
D- Demonstrable training skills and ability to communicate complex information in a digestible and engaging format.
D- Lived experience related to the work that Galop does.
At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
Galop Benefits:
Employee Referral Scheme: refer a friend to apply to work at Galop and receive £100 if they are successful.
-Eye Health Policy: receive financial contributions towards eye health checks and glasses.
-Vaccination Reimbursement: financial reimbursement for Covid and Flu vaccinations.
-Flexi Working Available: talk to your line manager to find a working pattern that best suits your needs.
-Rental Deposit Scheme: we offer interest free loans to employees to aid with paying deposits on rental properties.
-Employee Assistance Programme and Clinical Supervision: Access to a 24/7 Employee Assistance Programme for support and wellbeing at work and Clinical Supervision from external supervisors to aid with welfare at work.
Closing Date:
Applications should be submitted by 10.00am 7th May 2024.
First round interviews will be held w/c May 20th 2024.
Location: London/Hybrid
Contract Type Permanent, Full time
Hours: 35 (part time 28 hours top be discussed if preferable)
Salary: £36,879.95-£40,475.64 (including an inner London weighting of £4009.14 for employees living in London or working from Galop's offices in London. Salary pro rata where relevant as part time 28 hours available to discuss.)
Closing date: 07-05-2024
REF-213286
We are working with a membership body based in central London, who are looking for a Membership Engagement Coordinator to join their team. This is a new role, working closely with the Membership Manager and will be responsible for coordinating and delivering membership engagement, recruitment and retention plans, ensuring members are at the centre of the organisation.
Some of the benefits include
- Hybrid working.
- Group pension scheme, with generous employer contributions (5% of salary, increasing to 10% after 3 years service).
- 25 days holiday, increasing to 27 days, plus 3.5 days during Christmas.
- Buying and selling annual leave scheme.
As Membership Engagement Coordinator you will
- Lead and deliver on communications plans for renewals, ensuring renewal emails, letters and calls are made to ensure high levels of member retention - monitoring retention rates and cancellation reasons.
- Work with the Membership Manager and Digital Communications Manager on social media campaigns to reach new members.
- Raise awareness of all member benefits to help with member engagement.
- Manage membership networks, and work closely with the events team to build networks at the organisation events.
- Monitor and evaluate membership statistics, assess their effectiveness and suggest improvements if necessary.
- Help deliver a member recruitment strategy with the Membership Manager.
To be successful in the role you will
- Have experience in another member engagement role.
- Have an appetite for problem solving and making improvements and enhancing new ways of working.
- Experienced in developing and implementing membership recruitment and retention plans.
- Have an understanding of digital marketing platforms and systems.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Contract type: Permanent
Hours: 35
Salary: £30,753 (FTE)
Closing date: 27th May 2024
Interview date: 4th June 2024
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Gloucestershire Bath and Wiltshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Master at storytelling
- Epic at relationship building
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in Gloucestershire Bath our Wiltshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-213 827
We are looking for a People Policy & Engagement Partner to join the National Theatre People Team.
The purpose of the role
The People Team provide advice, guidance and support to all National Theatre staff, line managers and senior leaders on people policies; terms and conditions of employment; recruitment and selection; performance management; staff engagement; diversity and inclusion; trade union and employee relations; discipline, grievance, and capability processes; and training and career development. We pride ourselves on providing a customer-focused, flexible, and agile service and aim to support and facilitate an open and inclusive culture where all staff can thrive.
The successful applicant for this role will lead on the development and review of employment policies, undertaking benchmarking and researching best practice to ensure the NT has a full range of accessible and inclusive policies. They will analyse and interpret business intelligence and workforce data to inform policy development and decision making whilst working with colleagues to develop guidance and training for managers and act as the department’s central advisory expertise. They will also lead on work related to the NT’s pay framework and policy and manage engagement surveys, developing routine reporting and analysis.
The successful candidate will have the following:
- Experience across a range of People functions that demonstrates an ability to work autonomously across a range of functions, including generalist, policy development, reward and interpreting terms and conditions.
- Experience of analysing and presenting information both written and verbally in informal and formal settings.
- Experience of working with information, databases and ability to interrogate and analyse data.
- Experience of working in a flexible and pragmatic way to problem-solving. Able to seek and exploit opportunities to advance objectives.
- Proven ability to communicate effectively orally, digitally and in writing adapting the message for a diverse audience in an inclusive and accessible way.
- Experience of managing multiple stakeholders, with the ability to build strong collaborative working relationships.
If that sounds like you, this may be the role for you!
Download the Job Description here.
Working with us will give you...
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Complimentary staff tickets for shows, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Tuesday 7th May 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
Join our team as Head of Member Acquisition and Engagement, helping us to support teachers, champion great teaching and raise the status of the profession by helping us continue to grow our membership and retain existing members. In this exciting new role, you will identify, develop, promote and evaluate programmes and initiatives to attract and retain members.
Job Title: Head of Member Acquisition and Engagement
Reports To: Associate Director: Partnerships
Salary: £40,000- £44,000 FTE (pro-rata based on hours) depending on experience
Contract: Part-time, permanent. We are open to discussing flexible working options.
Hours: 21 hours per week (0.6 FTE).
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Office. We have a central London office and this role does require some office attendance to support the membership function. While this role is considered as office-based, we are happy to discuss hybrid-working options.
Start date: 1st July 2024, subject to any notice period.
Deadline: Applications will close on 7th May 2024. A task and competency based interview will take place over two rounds. First round interviews to take place on 13th and 14th May 2024. Second round interviews to take place on 21st and 22nd May 2024.
Application: Please apply by uploading your CV and cover letter. Please use our guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher accreditation
- teacher CPD
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches nearly 50,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown which have since been cited in educational reports and academic papers; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2022 we celebrated the graduation of over 246 teachers from our Chartered Teacher and Chartered Teacher (Leadership) pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered programmes and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members and those engaged with our CPD pathways, publications and research activity.
Requirements
We are looking to recruit a Head of Member Acquisition and Engagement on a part-time contract. This is an exciting new role that will play a key part in our continued growth and will make a real impact on the teaching profession; we are looking for someone who believes in our mission and the work we do.
Working closely with the Deputy Chief Executive, Associate Director: Partnerships and the Marketing and Communications Manager, the Head of Member Acquisition and Engagement will take a lead on activity related to attracting and retaining our individual teacher members, including developing, rolling out and evaluating recruitment and retention programmes, initiatives and campaigns for current and prospective members. The successful candidate will be confident using data to inform decision-making and monitor progress towards membership growth targets and have the ability to work well independently and within a team.
Reasons why this role could be great for you:
- You will have the opportunity to drive membership growth through new programmes, initiatives and campaign, informed by data
- You will work collaboratively with many of the team across the charity, including as a member of our senior management team
- You will help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward.
Main area of work
The majority of your time will be spent developing, implementing and evaluating strategies to secure individual membership growth, including through retaining current members and attracting new members.
The role is ideal for someone who enjoys building relationships externally and working with a range of colleagues across the organisation. You’ll be an expert on our products and services, and you’ll use our CRM system and other data sources to understand membership trends, challenges and opportunities.
You will ensure the Chartered College of Teaching is responsive to the needs of the sector, making sure that we understand our members and ensuring that every member gets maximum value from engagement with our products and services.
Additional areas of work
- Working closely with the Marketing and Communications Manager, planning recruitment campaigns and strategising content and resources for membership initiatives
- With the Associate Director: Partnerships, ensuring join-up between group membership sales and individual member sales
- Promoting and representing the Chartered College to potential members at events
- Working with the Membership Manager to ensure a seamless experience for members from their first interaction with us
- Recording, presenting, formatting and analysing data in a variety of ways to report to colleagues and stakeholders, including against KPIs.
- Performing other activities as and when required to support the wider team to achieve the charity’s goals.
Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.
You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our vision and truly passionate about membership growth and supporting teachers. Systems you would be using include Salesforce, DotDigital, Google Workspace, Zoom, Submittable and Slack.
Experience and skills:
- Experience in a sales or business development role (essential), with experience of membership or subscription sales highly desirable
- Experience working in the education sector (highly desirable)
- Experience of developing, delivering and evaluating sales initiatives and campaigns (essential)
- Strong Excel and data analysis skills (essential)
- Experience of Salesforce or other CRM systems (essential)
- Excellent written and oral communication skills (desirable)
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
If you require any adjustments in order to proceed with an application please make a request,
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO). You can also download the application pack here.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK
We are an employer committed to the safeguarding of children and young people.
The client requests no contact from agencies or media sales.
This role will primarily sit within our Capacity Building and Standards (CB&S) function but will work closely with our Innovation and Practice (I&P) and Advocacy and Communications (A&C) functions.
The CB&S function aims to build capacity both inside and outside of public institutions to embed the processes, skills, structures and cultures needed for effective public participation in decision-making. The I&P function is responsible for the deliberative, dialogic and participatory projects and processes that we run. The A&C function aims to build political and public understanding of and support for making participation and deliberation an everyday, integral part of our democracy.
This role will have a thematic focus on public engagement in decision-making within the science, technology and data sectors. Candidates do not need an educational or work background in this sector, although it would be useful, but we would expect the successful candidate to take a keen interest in these topics.
Involve achieves its impacts by growing expertise in sector-specific areas where public engagement is important. Science and tech represent policy areas where citizen engagement on both principles and practice is vital and where public engagement can also open the door to broader deliberative democratic interventions and feedback loops. Technological advancement, including AI, presents risks and opportunities and will be an ongoing priority for government with five critical technologies likely to be central to UK policy for at least the next Government.
Involve has a significant pedigree and is well networked in the area of public engagement in science. Over the last 20 years we have been thought leaders in this space, in particular running the government’s science and tech engagement programme, Sciencewise. We have developed a reputation for best practice public dialogue, deliberation and capacity building.
Given the opportunity to grow this area, our reputation, and the important democratic need, we don’t want to stand still.
As Engagement Lead you will play a central role in leading Involve’s work, and building out our strategy, on public engagement in the science, technology and data field. The job will involve leading on our Sciencewise programme of public dialogue as well as supporting, growing and communicating our science and tech public engagement in general. You will be a proven project leader and strategic thinker looking to make your next move and develop your leadership and profile in this interesting and important area of public engagement in decision-making.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the World Green Building Council
The World Green Building Council (WorldGBC) is the largest and most influential local-regional-global action network, leading the transformation to sustainable and decarbonised built environments for everyone, everywhere.
Together, with 75+ Green Building Councils and industry partners from all around the world, we are driving systemic changes to:
● Address whole-life carbon emissions of existing and new buildings
● Enable resilient, healthy, equitable, and inclusive places
● Secure regenerative, resource-efficient, and waste-free infrastructure
We work with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development (SDGs).
The Role:
The Partner Engagement Lead is responsible for key account management, and specifically developing and supporting relationships with programme sponsors and partners within the WorldGBC network.
The Partner Engagement Lead will work closely alongside the programme/projects team subject leads, taking responsibility for day to day management of activities that relate to sponsors or stakeholders, including partner relationships, external collaborations and fundraising.
Working cross-functionally within a matrix-style organisation, the Lead will work collaboratively on the engagement pillar of WorldGBC's fundraising team alongside the Partnerships Manager and the Strategic Partnerships Lead. This team coordinates closely with all WorldGBC departments, in particular where sponsors are involved with initial focus on the programme/project partners.
Well-organised and a great communicator, this individual will ensure that key relationships are managed effectively across the organisation, and be detail oriented in their reporting and accounting of opportunities. The Lead should also be willing to represent the organisation in relevant external opportunities relating to the programmes as need arises - including fundraising meetings, external working groups, events or conferences.
The Partner Engagement Lead will report to the Director of Programmes Strategy.
Key responsibilities include but are not limited to:
1. Account Management: Be primary point of contact for new and existing programmatic sponsors and partners, overseeing engagement with the network and accounting with detailed reporting to ensure up-to-date partnership records. Work alongside the programmatic team leads to deliver all agreed benefits to partners, ensuring a uniform balance of benefits and opportunities across sponsors engaging in all areas of the organisation.
2. Fundraising and Budget Management: Work alongside the programme leads to secure funding and manage relevant programme/project budgets (with guidance from the Director of Programmes Strategy), including supporting grant application and reporting responsibilities where necessary.
3. Stakeholder Engagement (members and partners): Engage with stakeholders to ensure that our programmes/projects align with their goals and needs, working with the Director of Programmes Strategy and wider programme team to explore best practice engagement tactics throughout 2024.
4. Subject Matter Expertise: Stay current with the latest trends in sustainable buildings and WorldGBC programme outputs, ensuring the Lead can communicate knowledgeably about WorldGBC strategy and work areas as required.
5. Communications: Support communication for WorldGBC on topics related to sustainable buildings in relevant programmatic areas, representing the team at internal or external events or industry working groups and collaborating with Marketing & Communications on accurate messaging for publications and campaigns.
6. Supporting Programmes team: Be a committed member of the WorldGBC team and offer support, training and expertise to wider members of the team. Participate and engage in wider WorldGBC campaigns, events and deliverables, such as COP, World Green Building Week and Leadership Summit.
Skills, Experience & Education:
1. Communication and Engagement:
- Effective communication and interpersonal skills.
- Stakeholder engagement through active listening, empathy, and clear articulation.
- Ability to diplomatically resolve conflict and manage sensitive situations.
- Confident communication in external situations, including pitch meetings or external events.
2. Account Management:
a. Strong account management abilities, including strong organisation to facilitate multi-stakeholder and staff coordination, timeline management, and deliverable tracking.
b. Analytical skills for complex issue analysis and informed decision-making, especially in scenarios of cross-organisational partner engagement.
3. Reporting and Budget Oversight:
- A thorough understanding of budget management and willingness to work collaboratively on fundraising alongside colleagues.
- Work across teams to support them with a variety of stakeholder engagement practices, reporting, flagging and following up on all strategically relevant opportunities.
- Accurate reporting for all strategic analysis, including budget and grant reporting.
4. Collaborative working:
- Ensure that co-workers are kept up-to-date and facilitate teamwork and mutual understanding.
- Be open to new ideas and able to adjust to changing circumstances to ensure productive collaboration within diverse teams.
- Prioritise team goals over individual agendas, contribute constructively to group discussions and foster a supportive and inclusive work environment that encourages cooperation and innovation.
The ideal candidate is:
● A relationship builder – will listen to the needs of the team, industry, and GBCs, and work collaboratively to secure and manage constructive relationships with partners
● A strategic thinker – has the ability to focus on the end goal and ensure that every activity and approach is directed towards this goal
● An enthusiastic learner – willing to take on new challenges and tackle complex topics
● A creative mind – will innovate with approaches and engagement techniques
● Able to develop and implement a work plan - be meticulous in managing deadlines and deliverables, working with the marketing team and WorldGBC colleagues to ensure on-time delivery
We are committed to fostering inclusivity and diversity in our workforce. In line with this commitment, we want to ensure everyone has an equal opportunity to apply for positions within our company. Therefore, we encourage candidates to submit their applications even if they do not meet all of the stated criteria. We believe in considering each applicant's unique talents, experiences, and potential, recognising that qualifications extend beyond traditional checkboxes. Additionally, we embrace various working patterns and understand that individuals have different preferences regarding their work arrangements. Hence, we warmly welcome applications from individuals seeking diverse working patterns. We aim to create an inclusive environment where everyone can thrive and contribute, and we are excited to explore the possibilities each applicant can bring to our team.
The client requests no contact from agencies or media sales.
The Head of Youth Engagement & Participation is a key senior leadership role at Peer Power Youth. Responsible for leading the youth engagement team (YET) across all aspects of safe and supported youth engagement (individual change) and ensuring youth voices contribute to tangible and meaningful system change (participation/system change).
It’s a great time to join Peer Power Youth! We have recently secured key funding to strengthen and develop the charity and deepen our impact for system change and positive change for young people. During 2024 we will be co-creating an ambitious new strategy and vision ahead for 2025 –2030. You can play a key role in shaping and delivering this with us as part of our valued community that spans young partners, trustees, advisory forum and our staff team.
Our model of youth engagement and participation has been co-created by young people and consists of:
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Personal development/Peer to Professional (life skills/training/work readiness) offer – creating Individual Change
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Youth Voice and Influence projects– creating tangible System Change
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Training, Coaching, and Workshops that are designed and delivered by young partners for professionals in justice, care and health settings. Along with resources to support System Change
Partnerships include NHS (regional and national), Youth Justice Board, Ministry of Justice/Youth Custody Service, HMI Probation, Youth Justice Services, youth and community organisations and secure settings. The Head of Youth Engagement and Participation will directly line manage 4-5 senior staff members but holds the overall responsibility for the Youth Engagement Team.
The Young Partners we engage and connect with, have experience of justice and care/looked after systems. We work across London and Southeast regions, with occasional national events. Our work takes place in the community and in secure settings (examples include -HMYOI Feltham, Oasis Restore Secure School, and Secure Children’s Homes).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player. This role will involve delivery of our workshops across Scotland, so the ideal candidate will be based locally.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and positively encourage people from underrepresented backgrounds to apply to join our team.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Fixed Term Contract - Two Years
Grade EL, Salary £37,332.78 per annum
Location: London (Hybrid working, with minimum 2 days per week in the office)
Closing date: Monday 06 May 2024
Interview date: Week commencing 13 May 2024
Around 50 million people are helped by GPs and their teams every year. Can you help us ensure that their voice is heard loud and clear?
General practice is the cornerstone of the NHS, but GPs are feeling the pressure like never before. As the professional membership body for family doctors, we represent GPs on the issues that matter most to them – and their patients.
We are looking for someone with experience of working with patients to help us gain insights to improve patient care and more effectively communicate with patients.
If this sounds like you, why not join us?
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a great working environment.
To apply, please apply directly via the RCGP Vacancies page, by providing both your CV and a covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
'Building a sustainable future for general practice'
The client requests no contact from agencies or media sales.
We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.
Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.
Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.
You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.
The role
MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.
The Community Collaborative team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Collaborative service is the responsibility of the Haringey Community Collaborative Manager.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.