Enterprise manager jobs in europe

Do you want to change someone's life? Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

This is more than just a job—it's an opportunity to change lives, including your own.

Are you a talented communications and event management professional who cares about improving local communities through the power of business? Heart of the City is looking for a proactive communicator, who is comfortable working in teams and on their own to communicate and deliver an engaging calendar of activities that drive impact and support income generation. You will need to be able to formulate messaging to appeal to different types and sizes of businesses to partner with us or take part in our training programmes, all the while ensuring effective delivery of our events.

Details of Job

The Events and Communications Officer will work across the team to plan, produce and deliver a calendar of in-person and on-line events. They will also communicate our work to external audiences to drive the participation of small and medium sized enterprises (SMEs) in our programmes and attract potential funding from corporates, grant-makers, and government bodies.

The post holder will work with the programme team to manage a calendar of online and in-person events and oversee the event process from beginning to end. The post holder will manage ticketing platforms, oversee event budgets and logistics and create event briefings to ensure alignment between external speakers and team members. This will include overseeing the set-up of IT and technology to ensure smooth event delivery and acting as a main contact point for external event partners. After events, the post holder will manage communications with external partners and audiences, log their participation in the CRM system and produce timely reports on event outcomes for the programme team contributing to evaluation and learning cycles.

The post holder will also work with the Director and programme team to deliver the charity’s marketing and communications plan. They will maintain and grow our brand identity and tone of voice by using social media platforms, paid advertising campaigns and creating original content for our website to share our impact, drive participation and grow our partnerships. They will also work with a variety of external stakeholders to share Heart of the City’s impact, grow our network and drive greater participation and engagement in our work.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.

In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.

As a Relationship Manager you will:

• Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
• Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
• Ensure compliance with UK charity law and regulatory requirements.
• Liaise with clients, intermediaries, grantees, and third-party service providers.
• Support external communications, events, and networking to grow the organisation’s profile.
• Maintain office systems and provide administrative support as needed.

To be successful, you must have experience:

• Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
• Knowledgeable about the charity sector and grant making processes.
• Detail oriented with strong analytical and compliance skills.
• An excellent communicator, confident in both verbal and written forms.
• Organised, proactive, and able to manage multiple priorities in a fast paced environment.
• Skilled in Microsoft Office and comfortable working with sensitive data.
• A collaborative team player with a positive attitude and eagerness to learn.

Salary: Starting salary £35,000

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job description

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Finance Manager:

• Development and adaptation of standard accounting systems, processes and practices.
• Experience of providing financial management services to internal stakeholders including preparation and presentation of reports.
• Proven budget management experience with the ability to undertake financial analysis, forecasting and the preparation of year-end financial statements.
• Proven experience of preparing and monitoring business plans, including detailed cash flow/income/expenditure forecasts.
• Proven experience of operating computerised financial and accounting systems and reports (particularly Quickbooks Online).
• Substantial proven experience in financial management.
• Understanding and experience of operating a payroll system.
• Current CIMA, ACCA, ACA or CIPFA qualification.
• Evidence of continuing professional development. 

Some of the things you would be responsible for as a Finance Manager:

• Preparing regular management accounts and financial performance reports, including any additional analysis as required.
• Providing financial reports and support to colleagues at EG, including regular meetings, sharing of budgets, and financial performance against budget.
• Preparing financial and cash flow forecasts in conjunction with colleagues to inform EG strategy, discussing risks and implications with the CEO.
• Preparing the annual budget in conjunction with colleagues and present these with the CEO to the Finance Committee and Board for approval.
• Supporting the CEO in presenting the financial position to the Board of Trustees and other key stakeholders. 
• Preparing year-end accounts that meet statutory reporting obligations.
• Managing the external audit process and being the primary contact with external auditors to resolve their queries.
• Maintaining records of designated and restricted reserves and working with colleagues to ensure these funds are regularly reconciled and status of funds balances is reported to the relevant committees. 

So, if you hold optimism for change, advocate for social justice, have in-depth understanding of financial processes and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Reporting to the Head of Grants, this role is vital to ensuring our funding reaches the communities that need it most by strengthening the systems and processes that underpin our work, and by holding trusting, transparent relationships with applicants, donors, and delivery partners. 

While direct experience of grant making isn’t essential, you should be committed to learning, improving, and understanding the role of the voluntary, community and social enterprise (VCSE) sector and the value of good grantmaking in this field. We can provide the training you need to be successful in this role. You’ll be motivated by offering funding opportunities that are inclusive, transparent, and impactful, supporting grassroots organisations driving local change.

Devon Community Foundation (DCF) is the largest independent grant funder for charities and community organisations in the county, created by our communities and for our communities. Community foundations exist to bring together people and organisations wanting to make a positive difference where they live and work through place-based philanthropy. This means we work with donors and funding partners who care about Devon and want their money to strengthen communities and tackle inequality in the county. And we use our knowledge of the community and voluntary sector in Devon to turn donations into grants that go to grassroots organisations, creating change in the heart of their communities.

DCF is part of a network of 47 community foundations operating throughout the UK. Together we are one of the largest funders of communities across the nation.

Our statement of DCF’s core values is: We are expert, collaborative, compassionate and trustworthy.These values guide the efforts of all staff and trustees at DCF.

The National Lottery Community Fund has two exciting opportunities available—we are looking to recruit one Public Affairs and Policy Manager each for Northern Ireland and England to join our newly restructured communications function.  

Please be clear which role you are applying for when writing your supporting statement.

• Public Affairs and Policy Manager (Northern Ireland)
• Public Affairs and Policy Manager (England)

This role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.

This role offers an exceptional opportunity to shape our political engagement during a time of exciting change. You will build the Fund's influence with government and political stakeholders, advancing community priorities through evidence-based advocacy and public affairs that demonstrates how our funding strengthens communities and delivers policy objectives.

Your insight into the political landscape will help shape both regional funding decisions and national policy positions, as you drive engagement with elected representatives, ministers, and officials. By providing timely intelligence and analysis of policy developments affecting our work, you will position the Fund as an authoritative voice on social change. Your understanding of devolved politics will be crucial in helping colleagues navigate distinct policy contexts while maintaining a coherent UK-wide approach.

Working with colleagues across communications and funding teams, you will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with government priorities.

The ideal candidate will bring strong political analysis skills combined with practical experience of public affairs and stakeholder engagement. You should have a solid understanding of parliamentary processes and government structures in either Northern Ireland or England and be able to translate complex policy into actionable communications strategies. Your background might include roles in public affairs, policy analysis, or government relations, ideally with exposure to the voluntary, community and social enterprise sector. You should excel at building relationships with diverse stakeholders and be adept at navigating complex political environments.

Key responsibilities

• Build and manage relationships with elected representatives and political stakeholders in your country
• Develop effective influencing strategies to advance the Fund's aims through stakeholder mapping and coordinated political engagement
• Create policy and positioning papers tailored to your country's context that drive positive change
• Provide high-quality briefings and messaging for senior stakeholders
• Monitor policy and political developments, providing actionable insights to colleagues
• Lead consultation responses that articulate the Fund's positions effectively
• Organise events that promote our objectives and celebrate community power
• Manage relationships with external political monitoring and specialist agencies

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Interview Date: Week commencing 23rd June - Virtual

On application, please be clear which role you are applying for and align your supporting statement to the criteria below

Essential criteria

• Significant experience working with elected representatives, officials and other public affairs activities
• Evidence of ability in political analysis with parliamentary and legislative knowledge
• Experience in analysing policy developments and horizon-scanning to identify relevant opportunities
• Excellent written and verbal communication skills that influence audiences
• Experience in writing public affairs and policy briefings for senior stakeholders  
• Demonstrable experience of project management
• Experience working in a matrix organisation with competing deadlines
• Evidence of continuous professional development

Desirable criteria

• Relevant professional qualification
• Understanding of VCSE sector in relation to public affairs
• Experience working in a devolved administration and/or with regional stakeholders
• People management experience 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Fixed-term contract for 3 years

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role summary

This role will provide support across all the Education Development Team (EDT) funding streams and to the wider organisation, including informing and delivering our approach to all stages of the grant funding cycle including:

• Fund Design  
• Application & Assessment  
• Contracting & Onboarding  
• Delivery & Performance Management 
• Evaluation   

As a Data and Fund Analyst within our Education Development Team, you'll play a pivotal role in maximising the impact of initiatives that transform young people's career opportunities across the country. This position blends analytical expertise with relationship management, allowing you to directly influence how funding creates meaningful change in education.

You'll work on four funded programmes, both new and existing, with the opportunity to see the full lifecycle of impactful programmes, from helping design data-driven funding approaches to analysing outcomes that demonstrate real-world benefits for young people facing barriers to their progression. By collaborating with diverse stakeholders including funders, delivery partners, and education leaders, you'll build a comprehensive understanding of what works in career education while developing transferable skills in data visualisation, evaluation, and project management.

If you're passionate about using data to drive meaningful social impact and seek a role where your analytical skills directly contribute to educational improvement, this position offers both professional growth and the satisfaction of making a genuine difference.

Essential criteria:

• Either relevant training/work experience within numeracy/data analysis or relevant degree 
• Demonstrable understanding of the principles of good grantmaking
• Previous experience in project management
• Demonstrated ability to translate complex technical concepts to non-technical audiences
• Strong Microsoft Office skills, especially Excel required. Additional capabilities in statistical or data visualisation software preferred
• Experience of stakeholder or account management
• Experience working independently towards agreed deadlines
• Experience of collaborative relationship management

Desirable: 

• Previous experience in grant fund management
• Previous experience in contract management/quality assurance systems
• Understanding of the fundamentals of data protection

To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile?   
• Why would you like to work for Careers and Enterprise Company?  

Closing date: Midnight on Monday, 23rd June 2025.

Senior Finance Manager | £57,500 - £68,900 | Permanent | Fully Remote / Home Based

For the UK's largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Senior Finance Manager. This role will provide high quality financial information and analysis to senior managers and external stakeholders supporting decision-making. This is a highly commercial role, which is key in ensuring service quality is maximised, and financial performance targets are achieved. The Senior Finance Manager will lead a team of 4 and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.

Main Duties:

• Budgeting and Cost Control - Lead divisional budget setting and forecasting process
• Coordinate monthly key variance summary in financial performance and KPIs for senior management and external funders and commissioners
• Interpret and present complex financial information to non-finance managers, supporting decision-making and improvements to budget and forecast performance
• Financial Reporting - Maintain robust financial controls across the division and coordinate the audit process with the financial reporting team. Preparation of year end accounts, liaising with auditors
• Lead the team to produce external financial returns to funders, dealing with queries
• Financial Analysis - Support business planning process, and short- and medium-term financial targets, partnering with Operational MDs and Senior Leaders.
• Lead the production of the multi-year financial forecast with the FP&A team
• Lead in planning and managing the year-end accounts closedown process
• Lead and develop workflows to ensure month-end processes are robust
• Work with Project Accounting team to provide finance support in costing, pricing, and tendering of new business opportunities
• Lead and motivate a team of Finance Managers and Management Accountants

Person Specification:

• CCAB Qualified
• Substantial experience of working at senior level in financial management across a complex organisation, ideally working on high-profile contracts with external funders
• Experience leading and motivating a team
• Experience leading strategic work streams supporting annual accounting cycle and longer-term financial planning requirements
• Experience of financial planning, costing, and option / investment appraisals
• Experience of budgeting, planning, reporting, and supporting budget holders
• Experience of FRS and charity SORP would be highly desirable

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Group Applications Manager

Job reference: REQ003261

Salary: £48,000 -£55,000 per annum

Contractual hours: 37.5

Basis: Full Time

Location: Hybrid, with regular travel to Peterborough office to be agreed.

Closing date: 12 June 2025 at Midnight.

Interviews: 18 – 25 June 2025.

United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.

Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.

United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.

We always appoint on merit, and we are open to discussing flexible working options.

The Role

As the Group Applications Manager, you will oversee a portfolio including most of our administrative and educational software, ensuring their operational excellence, security, and alignment of software delivery strategies with business objectives. You will have the unique opportunity to drive digital transformation and influence enterprise application strategy, including exploring new solutions and supporting our schools to pilot new tools with high potential.

You will manage relationships with key suppliers, ensuring that contracts deliver against agreed KPIs whilst working with business owners to identify best practice and value from the software we utilise. Working alongside colleagues in Data, Educational Technology, Assessment & Curriculum and IT, you will play a pivotal role in the implementation of new software as well as managing our Digital Marketplace which is a one-stop shop for our schools to easily identify software we recommend.

About You

To succeed in this role, you must have:

· Strong understanding of the edtech software market, the data held in such systems, with a proven track record in onboarding and implementing such systems.

· Practical working knowledge of the tools within the Microsoft 365 stack, including how to effectively utilise these tools to enhance productivity, collaboration, and communication across the organisation.

· In-depth knowledge of cyber and information security principles, ensuring compliance with data protection laws and security standards.

· Proven ability to successfully manage relationships with key suppliers and third-party vendors.

· Exceptional communication skills and the ability to translate complex technical concepts into clear, accessible language for non-technical stakeholders.

· Proven ability to manage budgets and resources effectively, ensuring value for money.

· Experience in working with diverse teams, fostering positive relationships, and ensuring smooth coordination between different stakeholder groups.

Desirable:

· Experience in a customer success/delivery role within an edtech company/environment.

· Understanding of the type of software solutions that schools need and use.

· Experience working in education or with young people.

Rewards and Benefits:

· Competitive salary.

· Contributory pension scheme.

· 26 days holiday

· Occupational sick pay, protecting you and your family.

· Competitive maternity, paternity, and adoption benefits.

· Group Life Insurance Scheme

· Westfield Health cash plan and Extensive range of employee benefits for eligible staff

· Continuous Professional Development options that will be tailored to your needs.

· A supportive team across the country.

· We are open to requests for flexible or part-time working; and we encourage open and regular conversations about work-life balance.

· Hybrid working

For a confidential discussion about this role or the process, please contact: Anna Cannizzaro

If you are applying internally, please apply via your ESS account (Internal Vacancies page). You will be required to submit a personal statement with a summary of your experience that make you suitable for this role. There is a character limit of 4000-character limit (roughly one and a half to two sides of A4).

Customer Engagement Manager
Ref: CEM0625
Location: Dartford, DA2 6NX
Contract: Fixed Term Contract – March 2026
Salary: Circa £32k per annum
Hours: 37.5 hours per week

Groundwork South is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper.  The position of Customer Engagement Manager (CEM) is an exciting opportunity to work in a key role in the delivery of our Water Efficiency Programme.

Summary of role: The Customer Engagement Manager plays a pivotal role within the Groundwork Water Efficiency management team, taking the lead on generating appointments for our domestic and non-household water efficiency services delivered on behalf of various water companies across London and the South of England.

This position is responsible for overseeing high-quality outbound and inbound customer engagement activities, as well as other promotional efforts, to secure work for our field-based teams of water efficiency advisors and plumbers.

You will manage the day-to-day operations of a large customer engagement team, working closely with three Customer Engagement Team Leaders to ensure performance targets are consistently met each week.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour Healthline
• Employee Assistance Programme - including mental health helpline and face to face counselling.
• Salary sacrifices schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: 22nd June 2025

Interview date: 27th June 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Are you ready to Lead, Inspire, and Transform Clinical Excellence? As our Clinical Services Matron, you’ll launch and lead a brand-new team, setting the gold standard for care. Reporting to the Regional General Manager, you’ll champion clinical excellence, safety, and exceptional client experiences.

 �� Location: Marston Green 

�� Contract Type: Permanent

⌚ Hours: Full time, 37.5 hours core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

�� Salary: £46,434.55 - £56,185.81(depending on experience and skills)

 Your Impact Starts Here ��

Be at the forefront of our regional expansion — Build Something Extraordinary. You’ll help set up new sites and cultivate a skilled, passionate team. If you’re a dynamic leader with a valid Nursing and Midwifery PIN, we want to hear from you! With hands-on training and travel opportunities, you’ll seamlessly integrate and elevate our services and empower teams to inspire them to provide enhanced care, and exceed expectations.

This is your opportunity to Be the Difference, Drive Change, and Deliver Excellence whilst collaborating with Operational and Clinical teams to achieve outstanding results. In return you will have a work-life balance like no other. 

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

✨ Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

�� Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

��️ Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

�� Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

 ��️ What You’ll Be Doing (First 6–12 Months)

�� Strategic Planning & Site Launches – Partner with the RGM to bring ambitious growth plans to life.
�� Seamless Integration – Ensure smooth operations, technology adoption, and team coordination.
�� Team Building – Lead recruitment, onboarding, and training to build a high-performing service delivery team.

This is your chance to make a lasting impact in clinical leadership. Ready to lead the way? Apply now and shape the future of healthcare!

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

Role: Direct Marketing Manager (Acquisition)

Closing date:                     23/05/2025

Interview date:     TBC

Hybrid working (8 office days per month)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.

About You

• Significant experience in a third sector direct marketing role
• Track record in managing effective digital campaigns on a national or regional basis
• Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
• Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
• Experience of leading a revenue generating team, including generation of six figure acquisition income 

About the Role

• Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
• Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
• Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
• Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
• Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
• Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Do you care about improving local communities through the power of business, have good knowledge of the administration and management of a small charity, an eye for detail and the ability to manage a range of finance and IT systems? Heart of the City is looking for an experienced administrator with the ability to effectively manage a range of different systems and tasks, is comfortable working with senior stakeholders, and who can think analytically and solve problems.

Details of Job

The Systems and Administration Officer will be responsible for the effective running of Heart of the City’s systems and administrative processes, ensuring that digital tools are utilised in the most effective way, and governance, finance and business support processes are delivered efficiently.

The post holder will manage the delivery of key IT, finance, governance and administrative processes. This includes ensuring the legal compliance, effectiveness and security of cloud services and software used by the team, supporting the director with financial planning and administration and managing calendars, governance systems and general correspondence. The post-holder will also be a key contact point both internally and externally; this includes senior stakeholders on the Board of Trustees and Council of Members. They will also support the team with day-to-day office management and queries with software and cloud service usage, with a view to streamlining systems where possible.

Role Context

The Accelerating Reform Fund is an initiative launched in 2023 by the Department for Health and Social Care (DHSC) which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions taking part and contributing to a national evaluation led by Ipsos. Greater Manchester (GM) is one of the ARF regions – we have formed a consortium across the GM Integrated Care System area consisting of the ten local authorities, health and VCSE partners to deliver projects on two themes:

1. Services that reach out to, and involve, unpaid carers through the hospital discharge process. (We have 8 hospital discharge projects across GM currently in the delivery phase across GM)

2. Improving respite options for carers via the community-based care model, Shared Lives through increasing workforce and exploring flexible options to reduce risk of carer breakdowns (Our main, GM wide, projects are delivering a regional communications campaign to raise awareness of Shared Lives and recruit more carers, and developing an early intervention model of Shared Lives supporting people living with dementia).

Gaddum was appointed to provide dedicated infrastructure support to ensure effective coordination and delivery of ARF projects and the GM consortium. This includes secretariat and project management responsibilities, financial oversight, leadership on coproduction, stakeholder engagement, and liaison with national partners.

Role Purpose

The Lived Experience Coordinator will sit within Gaddum’s Coproduction team but work closely with the ARF infrastructure team consisting of Senior Project Manager and Project Administrator and our appointed external marketing and communications partner agency to ensure a seamless, joined-up approach to embedding engagement and coproduction in the ARF in line with the overall project aims and timelines.

The main purpose of the role is to ensure that people with lived experience (PWLE) are enabled and empowered to contribute to project design, steering, evaluation, and decision-making processes in the ARF, thereby driving service transformation and improvement across all ten GM Local Authority Social Care Systems and partner organisations. This will include providing expert advice, information and guidance to project teams on embedding coproduction approaches; establishing and supporting a lived experience steering group for our Shared Lives project, supporting the recruitment and development of PWLE representatives, and fostering inclusive, accessible opportunities for their involvement; and leading on a Community Research project to ensure lived experience voices shape the evaluation and subsequent recommendations.

Main Duties and Responsibilities

Coproduction Support

• Provide specialist information, guidance, and support about service user/carer engagement and involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments in Greater Manchester, either individually to project teams or in our established GM Carers Leads meetings.

• Provide and signpost to best practice tools and resources to support project teams with their coproduction initiatives.

• Compile and share case studies showcasing examples of best practice in coproduction across the ARF consortium to facilitate learning and improvement.

• Maintain records and data and provide regular monitoring reports on outcomes, including end of project evaluation report. Lived Experience Steering group management.

• Set up and provide ongoing management of a new Lived Experience Steering Group consisting of people with lived experience of Shared Lives across GM (carers and service users) ensuring the underpinning principles of coproduction are explained and embedded.

• Manage the recruitment and support of specific members for any additional opportunities.

• Identify and, wherever possible, remove barriers to member participation including but not limited to travel, childcare, carer responsibilities and/or translation costs.

• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement and ensure they are properly off boarded when their involvement ends.

• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual.

• Liaise and collaborate with our external creative agency partner who are leading on the delivery of the Communications and Marketing Campaign for Shared Lives.

• Collaborate with the ARF infrastructure support team (Senior Project Manager and Project Administrator) and relevant ARF subgroups to ensure work is joined up and seamless and feedback loops between the various groups are closed.

• Assist Lived Experience Representatives to capture their experiences into their CV’s or find opportunities in the community where people with lived experience are needed to help develop services, creating links with Gaddum’s Coproduction Management Committee where relevant.

• Maintain records and data and provide regular monitoring reports on outcomes, including end of project evaluation report. Community Research evaluation project.

• Working to an agreed methodology, recruit and support a small group of Community Researchers to lead on ethnographic story collection across the ARF programme to capture on the ground lived experience perspectives.

• Work with key stakeholders across the various ARF project to coordinate the implementation of this project and agree how this will contribute to the overall evaluation of the programme.

• With the group of Community Researchers, lead on the collation and analysis of stories, emerging learning and recommendations, and designing a strategy for presentation of the research for maximum impact.

• Liaise and collaborate with the ARF infrastructure support team (Senior Project Manager and Project Administrator) and relevant ARF stakeholders to ensure project complements other monitoring and evaluation activities and aligns with broader evaluation plans.

• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the project.

• Maintain records and data and provide regular monitoring reports on progress and outcomes, including an end of project evaluation report.

• Undertake responsibility for financial procedures related to PWLE remuneration in line with procedures

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check.