Environment jobs

Grade: 0 - Director

Salary: £87,720

Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.

Responsible to: CEO

Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships

Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)

ROLE PURPOSE:

The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.

You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.

You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.

This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.

You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.

You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.

WHO ARE WE LOOKING FOR?

We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.

Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.

The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.

As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.

The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.

This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

As part of the Executive Team:

• Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
• Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
• Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
• Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
• Deputise for the CEO as required.
• Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.

As Director of Fundraising & Communications:

• Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
• Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
• Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
• Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
• Embed a culture of data and insight driven decision making, innovation and collaboration.
• Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
• Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
• Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
• Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
• Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
• Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
• Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
• Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.

As a senior team leader and people manager at ShelterBox

• Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
• Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
• Champion equality, diversity and inclusion within the organisation.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Wednesday 17th September at noon.

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

Role overview 

We are looking to fill a Programme Manager role.

This would be working on our Rise programme, managing multiple relationships with university partners and leading and supporting a delivery team of Programme Coordinators (PCs) and Programme Leaders (PLs) to attract, onboard and provide high-quality support to Associates (the undergraduates we support).

Experience 

To be successful, it is anticipated that you would have prior experience in the delivery of programmes and projects and in managing/leading a team.

Essential experience:

• Experience in programme delivery from end to end, from design to reporting and evaluation.

• Knowledge of UK university and widening participation landscape.

• Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.

• Line management or team leadership experience.

• Experience designing and delivering training or learning & development content.

• Experience working in a fast-paced environment and working independently to find solutions to problems.

• Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

• Strong collaboration skills when working in both small and large teams of varied team members.

• Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

• Excellent influencing, facilitation and communication skills (both oral and written) and comfortable preparing and presenting reports and proposals to senior management and external stakeholders.

• University degree in any discipline, or equivalent experience.

Desirable experience:

• Knowledge of graduate recruitment market.

• Familiarity with G Suite and Zoom video conferencing software.

• Project management or programme management qualification.

Responsibilities

This role will have a wide impact across your programmes and the charity as a whole, as well as maintaining high-quality personalised support for your own Associates. 

1) PROGRAMME DESIGN AND DELIVERY

• Make decisions concerning the design and delivery of your programmes, creating a 12-month plan in advance of the start of each recruitment cycle. 

• Plan student recruitment activities and onboarding in collaboration with university partners. This will include working with the Pipeline and Marketing teams to efficiently meet onboarding targets.

• Monitor and evaluate the effectiveness of your programmes with overarching responsibility for meeting internal engagement and application success OKRs, which you will utilise throughout the year to set priority areas for your team.

• Contribute to weekly Programme Manager meetings, sharing your insight and experience to generate ideas and practical solutions that support the overall improvement of upReach’s programme design and delivery. 

• Lead on parts of the weekly Delivery Meeting with the wider team, to ensure weekly focus areas and key team messages are communicated clearly to all PCs and PLs.

2) TEAM MANAGEMENT

• Manage a team of Programme Coordinators/Leaders/Junior Managers in a variety of locations, both virtually and in person - providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, or day-to-day guidance via Slack. 

• Assist Programme Coordinators / Programme Leaders/Junior Managers to provide high quality personalised support to their Associates, which includes helping them to document all interactions with Associates and application progress.

• Use relevant impact dashboards and data to set priorities for your team and support with competing workload demands and time management, to ensure that OKRs and stakeholder KPIs are achieved across all areas.

• Manage the performance and development of your team - including setting professional development goals and utilising a range of resources and tools where necessary to help your team perform successfully in their roles. You will have regular, open and supportive discussions with your team members, giving feedback in your weekly 1-to-1s and your mid- and end-of-year appraisals.

• Engage your direct reports through completing a Leadership and Management apprenticeship, if this is something your direct reports choose to do after 18 months on the FCLP.

• Be part of the upReach Leadership Team and contribute to forming the strategy and direction of the charity. This also includes passing on team feedback to your manager and the leadership team and proposing practical solutions. 

3) PARTNERSHIPS & EVENTS

• Maintain strong relationships with university partners, including managing quarterly/annual reporting requirements on programme aims and collaborating on shared objectives.

• Help your team to manage day-to-day partnership responsibilities, and coach them in relationship management. This will also involve supporting PCs/PLs where necessary to set boundaries with partners.

• Coordinate events with university partners, working with the Programmes team to effectively deliver skills-based sessions for Associates.

• Assist Programme Coordinators/Leaders/Junior Managers in smoothly running events and onboarding processes, both in your team and within the wider team where necessary. 

• Work with the partnerships team to make strategic decisions regarding how to grow upReach's existing and new partnerships.

4) OVERSEE A DELIVERY RESPONSIBILITY AREA, ROTATION OR PROJECT

• Manage a Delivery Responsibility area, rotation or project. This will involve meeting with the relevant team regularly (often weekly or bi-weekly depending on the time of year/focus area), and guiding those working on this area with you.

• Work with your team to achieve the objectives outlined for your area, setting clear actions and deadlines. Coach and provide guidance where needed.

• Provide regular feedback to the Programme Management team and where necessary present key findings and updates to the wider team. This may also involve supporting your team to present during the Delivery Meeting and/or Team Meeting.

5) ASSOCIATE ENGAGEMENT

• Support a group of your own Associates, engaging them with the upReach programme in line with OKRs.

• Act as a role model for PCs, PLs & JPMs, ensuring Associate facing tasks are completed to a high quality.

• Proactively use impact to monitor Associate engagement across your programme(s), identifying any areas of concern throughout the year and setting focus areas/action steps for your team to address these.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on Wednesday, 17th September at 12:00 pm.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

The Choir with No Name London – Choir Manager
Part time (20 hours per week)

£35,057.32 (pro rata)
One-year fixed term with possibility of extension

About us:

The Choir with No Name runs choirs and builds joyful singing communities with people impacted by homelessness and marginalisation, around the UK. We currently have choirs in Birmingham, Liverpool, London, Brighton, Coventry, Cardiff and Sheffield.

We were founded on the premise that singing makes you feel good - it helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are going through a tough time in their lives. Our choirs are a supportive, safe space for people to be among friends, where they can experience the joy of singing together, have fun, build confidence and skills, and feel more able to tackle life's other challenges, such as securing housing or finding work.

What we do is simple: our choirs meet once a week for a cuppa and a catch up, we then sing our hearts out for an hour and a half and sit down together afterwards for a hot meal cooked by volunteers.

We perform regularly at a whole load of different places, including local homeless hostels, community festivals and world-class venues, such as the Cadogan Hall and Brighton Dome. Gigs are a highlight for everyone at the Choir with No Name, offering members something to work towards together and feel proud of, showcasing their many talents to the world. The thrill of performing in front of appreciative audiences in inspirational venues can instil a sense of purpose and self-worth that may have been lost along the way.

We also deliver community projects for people at risk of homelessness, or who are experiencing related issues (such as mental health challenges, drug and alcohol addiction, refugees and asylum seekers) in each of the cities where we work, motivated by a desire to share the joy of singing with as many people experiencing isolation and marginalisation as possible, and hopefully recruit a few more choir members along the way!

About the role:

We are looking for a highly motivated and creative manager for our London choir involving people impacted by homelessness. You’ll be part of a supportive team at CWNN and will work closely with our choir director to deliver fun, inclusive, welcoming rehearsals and gigs throughout the year.

This is an exciting and varied role working with our choir members and volunteers to support the safe running of weekly rehearsals, as well as delivering regular gigs and outreach workshops across London (and beyond!).  You will need to be available to attend Monday night rehearsals in Stoke Newington London and have an understanding of working with people who have experienced complex trauma. We are looking for someone with impeccable organisational skills and the ability to multitask, as well the ability to take a creative approach to delivering inclusive group activities. Experience in volunteer and project/event management is desirable, as is a love of music and an understanding of the positive impact of singing together.

If you think you have the skills and drive to successfully manage our fabulous London choir, then get in touch!

The closing date for applications is Monday 22nd September at 9am

Head of Data and Analytics

We are seeking a Head of Data and Analytics for the IPS Grow Team.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Head of Data and Analytics – IPS Grow

Location: London/hybrid

Hours: Full-time

Salary: £75,000 including generous benefits

Contract: Permanent

Closing Date: 25th September 2025

First interview Date: Monday 6 October 2025

Second interview Date: Tuesday 14 October 2025

The Role

You will hold Strategic oversight over IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digi colleagues, IPS Grow digital tools.

Key responsibilities include:

• Co-design a data and digital strategy and plan with colleagues across IPS Grow with support from Social Finance’s Data and Digital Community of Practice and other key stakeholders. Ensure it is delivered on time and to a high standard.
• Responsible for ensuring that accurate, timely data analysis and reporting is provided to the IPS Grow team, to commissioners and to other key stakeholders (e.g. Health Employment Partnerships Board; IPS Expert Forum)Line manage relevant staff within the IPS Grow team, agreeing their work package and ensuring it hits key strategic objectives agreed in conjunction with the Director for Operational Support – IPS Grow.
• Provide high quality support to the engineering team working on the IPS Grow tool. Ensure close collaboration between IPS Grow and the Data and Digital Community of Practice to deliver against the data and digital strategy and plan. Ensure that staff at every level of IPS Grow have access to dashboard reports that bring together key data from multiple sources in ways that meet their needs and support good decision-making. 
• Take overall responsibility for the quality of IPS Grow data to ensure accuracy, value, completeness, uniqueness, consistency, timeliness and validity
• Work closely with colleagues delivering the IPS Grow data tool to understand stakeholder data requirements and collaboratively review prioritisation in relation to the roadmap for the data tool.
• Co-ordinate and provide expert advice on data analysis and reporting across all areas of IPS Grow delivery, including delivery, workforce and research and innovation

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

About You

Successful candidates will be able to demonstrate:

• Experience of designing and leading data strategy at a senior level. This encompasses how we collect and manage data, as well as using analysis to produce relevant and actionable insights
• Experience of successfully managing senior stakeholder relationships,  including communicating technical concepts to non-technical audiences
• Expertise in Information Security and Governance and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations.
• Senior experience of leading data and analytics teams, including line and task management, and product management
• Expertise in the development and use of Customer Relationship Management systems, such as Salesforce
• Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Head of Data, Head of Analytics, Head of Data and Analytics,  Director of Data, Director of Analytics, Director of Data and Analytics, Analyst, Data Analyst, Senior Data Analyst.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Responsible to: Chief Executive Officer

Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt

Caseworkers, Energy Advisor.

Hours: Full time – 36 hours (there is some flexibility for the right candidate)

Salary: £26,994 – £28,922 dependent on experience

Main Purpose of Job

• To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.

• To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.

• To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.

• To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.

• To ensure cover for Advice Session Supervisors when needed

• To provide training, guidance and support on client records, telephone channel and quality standards

• To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.

• To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.

• To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation.

• In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards

• To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted

• You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation

• Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate

• To undertake regular team meetings in line with the organisation’s quality expectations

• To undertake regular formal supervisions and review meetings

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best

• Encourage good teamwork and lines of communication between all staff and volunteers

• Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.

Research and Campaigns

• To ensure the advice team contribute to the development of social policy in line with our business plan

• To assist with social policy work as required by the organisation

Management duties

• You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.

• Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations 

Learning and professional development  

Keep up to date with legislation relevant to the role, trends, ideas and thinking

• Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer

• Identify own learning and development needs and plan to meet them.

Administration  

Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed

• Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.

Other Duties and Responsibilities

• Undertake advice work as required, including supporting contracts and projects outside of the generalist service.

• Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.

• Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.

• Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.

• Develop and maintain effective admin systems and records relevant to the role.

• Act as key holder and open or close the building when necessary.

• Attend regular internal and external meetings relevant to the role and to services at outreach locations.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.

• Identify own learning and development needs and take steps to address these.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

• Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.

• Demonstrate commitment to the aims and policies of the Citizens Advice service

• Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.

• Attend relevant internal and external meetings as agreed with your line manager.

• Take personal responsibility for your own actions and for sorting out issues or problems that arise.

• Review and make recommendations for improvements to the service.

• Comply with all Citizens Advice information assurance guidelines.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service

In addition you must be prepared to train up to do the following:

Debt Advice giving

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use appropriate resources to find, interpret and communicate the relevant information to clients.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.

• Be a DRO approved intermediary.

Senior Programme Manager - Train the Trainer
Breast Cancer Now
London or Glasgow/Hybrid with 2 days per week in the office and travel across England (London and Leicester) and Scotland (Glasgow and Lanarkshire)
Fixed term contract until July/August 2027
Full time, 35 hours per week with flexible working. Open to candidates looking for compressed or reduced hours, such as 9-day fortnight or 28 hours/4 days a week (salary pro-rata)
Salary £40,000-£46,000 per annum depending on location
Excellent benefits including 25 days annual leave a year, plus an additional day for each full year worked (up to 30 days), plus bank holidays and paid time off between Christmas and the new year, 4pm finish on Fridays, enhanced family leave policies, employer contribution pension up to 8%, life assurance scheme, season ticket and bicycle loan schemes, employee assistance programme and learning and development opportunities

Charity People are delighted to be partnering with Breast Cancer Now, the research and support breast cancer charity, to recruit a Senior Programme Manager for the Train the Trainer programme.

Breast Cancer Now changes the lives of people affected by breast cancer by combining the power of research and support and building a brighter future for everyone affected by breast cancer. World-class researchers work in labs across the UK and Ireland to create a world where the words "breast cancer" aren't met with fear. The Breast Cancer Now helpline, health information and support services help 600,000 people living with or beyond the disease, as well as their loved ones every day.

Breast Cancer Now believe that by 2050, everyone diagnosed with breast cancer will live - and be supported to live well. But to create that future, we need to act now.

The Senior Programme Manager will work across teams within Breast Cancer Now and externally, to plan and manage, as part of Breast Cancer Now's exciting transformational growth plans, the delivery and evaluation phases of a 3-year pilot, train the trainer programme, in defined targeted areas within England and Scotland. This role covers the final 2 years of the pilot.

The programme will help drive forward the public health, inclusion, and awareness team's work across the UK, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment, thereby reducing the risk of recurrence.

Key responsibilities

• Lead the delivery and development of Breast Cancer Now's Train the Trainer programme, ensuring effective project management, evaluation, and continuous improvement.
• Manage a remote delivery team and external partners, including evaluation agencies and suppliers, providing strategic oversight and direction.
• Oversee public health and inclusion initiatives, building strong relationships with stakeholders, community groups, and health sector partners across the UK.
• Ensure high-quality programme delivery, maintaining documentation, monitoring impact, managing budgets and small grants, and driving process improvements.
• Represent the charity externally, including at conferences and meetings, championing equity and inclusion in all aspects of public health engagement.

The ideal candidate will bring extensive experience in managing and delivering high-level projects and programmes, particularly in public health, behaviour change, and training delivery. You should have a strong background in developing both digital and face-to-face interventions for a range of audiences, including underrepresented groups and professionals across health, education, and community settings. Proven ability to manage people, budgets, and external partners is essential, alongside experience in independently delivering and evaluating projects. A solid understanding of health inequalities and the wider determinants of health are also essential.

You will need to demonstrate strong communication and interpersonal skills, as the role involves engaging with stakeholders at all levels, including within the NHS and community sectors. The successful candidate will be confident working both independently and as part of a dispersed UK-wide team, managing multiple priorities and deadlines effectively. You will have excellent knowledge of monitoring and evaluation, as well as UK healthcare systems and the challenges they face. Experience of working in the charity/voluntary sector and within a cancer care environment are highly desirable.

This role can be based in the London or Glasgow offices. The programme is being delivered in England (Westminster and Leicester) and Scotland (Glasow and Lanarkshire), based on mortality rates of breast cancer and you will need to travel to these areas. The hybrid working model allows full-time staff members to work up to 3 days per week at home.

How to apply

The application process is CV and tailored cover letter. For the Job Pack and person specification, and full details on how to apply, please share your CV via the link below and Jen D'Souza at Charity People will be in touch. The closing date is 5pm on Tuesday 16 September. Interviews will take place in-person on Tuesday 23 September. Depending on the outcome of the first stage there may be a second stage interview which will take place shortly after the first stage. The ideal candidate will be able to start the role in October 2025.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.  

Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.

The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.

Please read the Job Description and Person Specification before applying for the role.

Information about the Job Role

This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.

Closing date for applications: 11pm Wednesday 24th September 2025

Interview date: Friday 3rd October 2025

 Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible

Assistant Centre Manager

Role to cover: Bookings, Marketing & Administration

Report to: Centre Manager

Responsible to: Vicar and PCC

Place of Work: St Pauls Church, Hills Road, CB2 1JP

Full time: 37.5 hours per week, Monday- Friday with capacity to work occasional evenings and a maximum of 2 Saturdays out of 4 each month, if needed. Time off in lieu applied.

Flexible working is possible with core hours being 10am-3pm. This will be discussed on a case-by-case basis and discussed with the Centre manager at the beginning of each week.

Holiday: 25 days per year plus bank holidays. 

This is very much a hands-on role and will be suited to a candidate with sales, marketing and administration experience. This role is a significant and essential one for St Paul’s Church and Community Centre. 

This role has two clear functions. Firstly to take the lead in room hire and bookings for the church. It is vital in this role for the business to be run with professionalism and skill, maximising the income for the church. The post-holder will develop a clear business strategy with support from the Centre Manager and commercial trustees. The business strategy should be mindful of the wider mission of the church and its community interests. An element of the position is event coordination, to help plan and run events, weddings, and to support external hirers with logistics and setup.

The second function of the role is marketing and communications. The post-holder will be responsible for helping to promote not just the commercial side of the business, but St Paul’s Church and Community Centre as a whole. This means developing an approach across social media, the physical building, the website, and other avenues to communicate the wider vision of St Paul’s. This will be done in consultation with the Centre Manager, Vicar, other staff members and with the PCC.

The role is the engine of the church, providing the necessary income to run the building, employ staff and help run the community programmes. You will be proactive and a self-starter, actively looking for business and ensuring all marketing has been produced and published accordingly. You will lead on the production of physical and digital assets and enable the updating of our website.

Experience in property management and with working in the 3rd Sector would be beneficial but not mandatory.

Report to:

The assistant centre manager is a key role in the life of St Paul’s Church. Working closely with the Centre Manager, other staff and volunteers, the postholder is essential to the smooth running of all our operations. The postholder works across the church and centre programmes but with a particular focus on bookings and marketing.

 Role Description

Commercial:

• Be the lead on managing the commercial bookings from the initial enquiry all the way to the end of the booking, dealing with any queries or issues arising.

• Ensure that bookings are well-managed and appropriate for the spaces and facilities offered. Be available to work some Saturdays and evenings in order to facilitate out of hours and larger weekend events.

• Respond to bookings enquiries on email, via our website, on the phone and in person with a customer-focused professionalism and skill.

• Work with the Centre Manager and Vicar to ensure the appropriateness of bookings and cross-referencing with the church diary and community programme.

• Make and complete bookings on our Midas (or similar) booking system, detailing as much information as possible to be able to share with other members of the team. 

• Work with the Centre Manager and Vicar to ensure the appropriateness of bookings and cross-referencing with the church diary and community programme.

• Administer all booking invoices in line with our agreed commercial terms, including deposits, and ensure clear paperwork/ communication for the book-keeper. Chase bad debts when necessary.

• Support the review of booking rates (including benchmarking), terms & conditions and commercial policies, conducted by the trustees.

• Bring in new business to the centre by reaching out to past, present and new clients to increase bookings.

Marketing:

• Be responsible for marketing St Paul’s Church and Community Centre, including physical and social media content. Be proactive in designing posters, flyers, banners and other promotional material, working with external designers and printers when needed.

• Advertise and promote the centre spaces for hire, working with the centre manager and commerce committee to maximise income.

• Ensure that both our physical and digital assets are within brand guidelines, professional and that they promote St Paul’s Church and Community Centre in a positive way.

• Oversee the website and ensure that it is up to date; oversee any new website design project. Enable other staff members to edit the website and support our social media.

Other:

• Be a team player who communicates and works well with our volunteers, the staff team, the commerce committee and vicar.

• Support the Centre Manager in the day-to-day operations of running the church and centre, including parish administration, practical tasks and liaison with external contractors, as necessary.

• Be involved in and support special projects, church events and community programmes e.g. ArtsFest.

• From time to time, you may be required to undertake tasks outside the specific tasks listed above.

• Ordering general supplies for centre such as cleaning and kitchen equipment.

• This job description should be read in conjunction with your contract of employment which always takes precedence.

• Be hands on if needed to assist centre manager in managing facilities and occasionally need to help with the setup of the mid-week church services.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.

Join Our Mission – Drive Impact Through Financial Excellence 

We’re looking for a skilled and passionate Financial & Funding Accountant to play a pivotal role in our mission to change the lives of our young people. This role leads our financial accounting team and is central to ensuring our financial processes are effective, accurate, and aligned with charity governance standards. 

From owning the balance sheet and managing audits to preparing statutory accounts and regulatory returns, you'll play a key part in maintaining the integrity and transparency of our finances. You’ll work closely with colleagues across the organisation to ensure we maximise every pound of charitable funding in support of our work. 

This is more than just numbers, this is about making a real difference. If you're a qualified accountant (or working towards it), with a strong understanding of charity fund accounting, with excellent communication skills, we’d love to hear from you. We welcome applicants from all backgrounds and experiences. 

We are seeking an energetic and proactive Corporate Partnerships Executive to help us strengthen and expand our partnerships. You will be at the heart of growing our corporate portfolio, ensuring we maximise opportunities to secure new business and nurture long-term, high-impact partnerships.

This role is both outward-facing and highly collaborative. You’ll work with colleagues across teams to deliver excellent partnership experiences, while also taking initiative to spot opportunities, drive forward proposals, and build relationships that support Future First’s mission.

If you have first class people and communication skills, creativity and energy in abundance and an insatiable eye for opportunity, and would like to work for a small but ambitious charity, we’d love to hear from you.

For more details about the role and information on how to apply, please download the recruitment pack.

Key dates to be aware of:

Tuesday 16 September 2025, 12:00pm – Information and Q&A session 

This is an optional session where you can hear more about the role and ask any questions you may have.

Please see details in the attached recruitment pack for how to register for this session.

We recommend attending to help you prepare the strongest possible application.

Monday 29th September 2025 (09:00am) – Applications close

Tuesday 7th September – Interviews will take place in-person in London

About Future First

We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.

Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.

Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer

Role Purpose:

About Responsible Finance:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people.

The Role

The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.

The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.

Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.

The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.

Key Responsibilities:

• Supporting aspects of Responsible Finance’s communications activity including generating content for and distributing the member newsletter, as well as supporting the effective delivery of events and website updates.
• Ensuring the smooth running of an important and high-profile bank referral pilot project, monitoring email referrals and data entry with a high level of attention to detail, accuracy and timelines.
• Assisting in the delivery of key work streams and projects, including the monitoring and reporting of grants to support capacity building.
• Supporting Programme Managers to monitor project progress, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
• Supporting the effective and smooth running of project and programme meetings across Responsible Finance, including schedule and arranging, developing documentation, and effective minute taking.
• Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
• Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.

This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential:

• Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
• Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
• Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
• Able to work with minimum supervision in a fast-paced environment.
• Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.

Desirable:

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
• Experience supporting and co-ordinating the delivery of online and face to face events.
• Experience of creating and delivering presentations.
• Experience in developing graphics/infographics using apps such as Canva.
• Experience supporting research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful.

​Reporting To: Programme Director

Contract:FTC to Dec 2026

Salary: £26,000-£30,000

Date Closes: 15th September

How to Apply

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

Please send your CV and responses to the following questions to Careers4Change using the upload boxes below.

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• You need to organise a programme board meeting, develop the agenda, and take minutes. However, several key stakeholders have conflicting schedules. How would you ensure the meeting is effectively scheduled and all necessary information is captured and communicated?
• You are tasked with gathering regular programme reporting information from a group of Responsible Finance’s CDFI members. You will need to turn this into a report for the funder. Please describe how you would go about collecting the information, synthesising it, and writing up a report.
• You are assisting in the delivery of a key project that involves awarding and monitoring grants for capacity building. Midway through the project, you notice that one of the grant recipients is not meeting their milestones. How would you address this issue to ensure the project stays on track and the grant recipient meets their obligations?

Department: Education and Employability

Reports to: Head of Social Education and Health 

Responsible for: 2x coordinators and casual youth workers

Salary: £38,000 - £43,000 (dependent on experience)

Contract: 12 Month - Fixed Term Contract (Maternity Cover) - Starting November 2025

Closing Date: 22nd September

Interviews: W/C 29th September

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. 

Inclusion Statement

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with all relevant legal, regulatory, ethical and social requirement
• To ensure compliance with the Trust’s Code of Conduct.
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times

Main Purpose of Job

The Youth and Employability Senior Manager will oversee the successful delivery, development, and sustainability of the youth and employability department. Ensuring activities and programmes are impactful, high quality and accessible. You will ensure that all activity is delivered to a high operational standard and that it is aligned with the organisation’s values, and meets the needs of the young people involved.

Managing a dynamic team, the Youth and Employability Senior Manager, will have a strong background in either youth work and/or education and skills. They will champion young people in all they do, upholding a culture of reflective practice and youth voice across programme design.

The Senior Manager for Youth and Employability will build and maintain strong relationships with stakeholders and partners at all levels. You will ensure programmes meet their KPIs and are delivered to budget, whilst sourcing new funding for future programmes. They will track outcomes and impact through effective monitoring and evaluation and produce reports both internally and for funders.

A detailed Job description can be found in the company website

Key Internal Relationships

• Head of Social, Education and Health
• Head of Safeguarding
• Head of Fundraising and Partnerships
• Senior Managers
• Youth and Employability Coordinators

Key External Relationships

• Funders, Partners and charities (Kick it out, Worley)
• Schools, Colleges and Universities
• Brentford Football Club
• Hounslow and Ealing Local Authority
• Local and National Department for Work and Pensions stakeholders
• Premier League Charitable fund (PLCF)

The Selection Criteria Essential

• Degree, professional qualification or experience in a relevant field (Youth work, Education, Social Sciences).

• An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
• Experience in managing multifaceted programmes to support young people to develop skills and/or into work.
• Experience of, or a strong understanding of, how to support young people from vulnerable (e.g. homeless, young carer, etc) or underrepresented groups (women and girls, ethnic minorities), including those facing barriers to education, employment, or training.
• Proven experience of effective stakeholder management and working in partnership with local businesses/ professional partners, schools, colleges, and universities.
• Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to develop new skills.
• Experience of leadership, managing teams and a department.
• Proven track record in planning and project management.
• Strong understanding and knowledge of youth engagement and operational standards in youth settings. Including budget management, risk assessments, session planning and safeguarding.
• Excellent communication skills including written, verbal and interpersonal skills.
• IT literate with particular emphasis on Microsoft and CRM packages
• Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection.
• Willingness to regularly travel within the allocated work areas to fulfil programme outcomes. Able to work flexible hours in line with programme delivery.

Desirable:

• A relevant postgraduate qualification or alternative professional qualification.
• Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs).

• Experience of co-designing services with young people.
• Experience of securing funding and grant writing.

Personal Qualities:

• A champion for young people with a passion for creating opportunities.
• Flexible and adaptable.
• Creative problem solver.
• A natural leader with an interest in developing others and teams.
• Strong interpersonal skills and the ability to build relationships and influence a diverse network of stakeholders.
• Organised and work with good attention to detail.

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

This role is a Regulated Activity role - please complete the Declaration of Offences Form