Evening administrator jobs in Glasgow

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role: 

• To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
• To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.

Key responsibilities include:

• Co-facilitate professional, high-quality training to kinship carers in England.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.

• Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.

• Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).

• Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.

• Maintain a consistent and engaging approach across all training experiences.

• Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.

• Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.

• Actively support and contribute to a high-performing, inclusive, and supportive team environment.

Essential knowledge, abilities, skills and experience includes:

• Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.

• Proven experience in professional facilitation using a range of techniques to engage participants.

• Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries.

• Proven ability to deliver training that achieves measurable impact and learning outcomes.

• Demonstrated use of a non-judgemental approach reflected in both language and behaviour.

• Excellent written, verbal, and visual communication skills with high attention to detail.

• Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Key dates:

• Application deadline:      9am on Wednesday 15 April 2026
• First interview: w/c 20 April 2026 (online, 20-minute training presentation)
• Second interview:          w/c 27 April 2026 (online, panel interview)

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

How to apply

Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answe): 

1. With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
2. Tell us about your experience delivering training workshops to diverse audiences.
3. Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful? 
4. Describe three things which are key to delivering an engaging and high-quality online training session.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.

You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.

You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.

You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.

This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.

As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.

Key responsibilities include:

• Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
• Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
• Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
• Research individual cases and identify possible courses of action.
• Address all safeguarding concerns in line with policy.
• Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
• Adapt communication style to respond appropriately to differing needs.
• Provide advice in a format that is manageable and understandable for the individual kinship carer.
• Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
• Provide specialist advice and casework on SEND-related issues. This may involve:
  • providing additional advice or support to enable a client to take action
  • undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
  • taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers

• Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.

• Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.

Essential requirements include:

• Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.

• Experience of giving both telephone and written advice.

• Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.

• A demonstrable knowledge of relevant sources of advice and information. 

• Knowledge and evidence of good understanding of safeguarding issues and good practice.

• Proven understanding of the importance of confidentiality and a non-judgmental approach.

• Experience and confidence in development of resources

• Experience of effective management and supervision of staff, projects and/or services.

• Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Key dates:

• Application deadline: Monday 20 April 2026, 12pm
• First interview: w/c 4 May 2026 (online)
• Second interview: w/c 11 May 2026 (if required)

How to apply:

Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

Please provide a cover letter answering the following 4 questions (up to 250 words per answer):

1. Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the most significant advice issues confronting kinship families navigating the SEND system?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

As our Operations Co-ordinator, you will play an important role in keeping Birthrights running smoothly. Working closely with the Operations Manager and wider team, you will support a range of administrative, HR and finance processes that enable our work to protect and advance human rights in maternity care across the UK.

We are looking for someone who is highly organised, proactive and detail-oriented, with strong communication skills and the ability to manage multiple priorities. Experience supporting administration, HR processes or finance tasks is desirable.

A commitment to human rights, equity and anti-oppressive practice is important, as is the ability to work collaboratively in a small, mission-driven organisation.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Co-ordinator role by: 12pm (noon) on 6th April.

Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months. 

The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October.

We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.

The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.

Specifically, the role of the Events Manager involves:

Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.

Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.

Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally.  This also includes leading on logistics for the Annual Awards.

Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.

Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.

Evaluating and reporting on events to committees including the Board of Trustees.

Business and project management

Devise and manage project plans, risk registers and budgets for events and associated areas of operations.

Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.

Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. 

General

Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.

Contribute to the development and implementation of the Strategy.

Undertake training to ensure appropriate skills are acquired or developed.

Provide occasional holiday and sickness cover for posts at the same or lower grade.

Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.

If you would like to hear more about this opportunity, please apply for further details. 

Join a team that's making a real difference.

Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.

We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.

This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).

Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture. 

• Salary: £30,000 pro rata
• 6.5% contributory pension scheme
• Contract: One year with likely extension

This is a remote working position based at home.

Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.

Closing date: Sunday 19th April

Application packs can be downloaded from our website. Alternatively, please email us to request one.

Adfam actively welcomes applications from all sections of society.

SALARY & HOURS OF WORK

Full Time - 3 days a week (22.5 hours)

Salary - Gross £27,500 actual salary £16,500 per annum

Term - Permanent 

Annual Leave - FTE entitlement is 23 days pro rata plus public and bank holidays

Pension: Workplace pension contributions of 5% per month will be paid by NUM.

About NUMbrella Lane: NUMbrella Lane (NBL) is one of few sex worker-led services in Scotland. It has been operating since 2022 after National Ugly Mugs (NUM) took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressing root causes of interpersonal and intersectional violence.

Role Summary: The main purpose of the Vocational Support Delivery and Development Assistant is to provide trauma-informed, non-judgemental vocational support to sex workers in Scotland. Support members to access tools, resources and pathways to income stability, career development and community-based opportunities.

Key Responsibilities:

• Deliver 1:1 and group-based vocational support (CVs, learning pathways, financial literacy) in person and online
• Facilitate workshops and peer-led sessions
• Run regular in person drop in sessions, responding to community needs
• Connect members with suitable training, employment, or educational opportunities.
• Assist with developing bespoke tools and resources in response to feedback
• Capture member progress via NUM’s evaluation frameworks and build a case study library
• Contribute to cross-team collaboration (casework, mental health, drop-ins) and promote services to members
• Contribute to the day to day running of NUMBrella Lane, which may look different week to week

Base & logistics: Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs, including NUMbrella Lane in Glasgow. Staff work on a hybrid basis, with the balance of home and location based working based on business needs .This role is primarily in person at our Glasgow venue, with occasional travel possible for meetings, events, and outreach. There is some flexibility for working from home on tasks for which a physical presence in the Glasgow base is not required.

Essential Skills and Experience:

• Ability to engage in a confident and empathetic manner with community members facing barriers to accessing mainstream services and employment
• Facilitation of groups in person and online, including speaking, presenting, leading discussions, requesting feedback, distributing digital and physical resources, and upholding a value-led safer space
• Ability to work in a team and collaborate with colleagues on shared projects
• Willingness to switch tasks according to priority, and to undertake a range of logistical, administrative and practical activities to contribute to the day to day running of the services
• An understanding of and alignment with NUM’s core values
• A commitment to learning and personal skill development
• Fluent spoken and written English
• Proficiency in the use of digital platforms such as Zoom, Google Suite, Canva, and Slack

You may have developed these skills through employment, self employment, volunteering, education, or community activism. Not having experience in traditional mainstream employment should not discourage you from applying for this role.

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.

Please see the attached Job Description & Person Specification document for full job details.

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Working at White Ribbon UK

White Ribbon UK is the leading organisation working to prevent men’s violence against women and girls by promoting equality, positive masculinity, and healthy relationships. Our work transforms communities and workplaces and makes a real difference in ending violence. We reach many thousands of people, but we can’t do any of this without passionate and highly effective people working within our team.

We’re a registered charity headquartered in West Yorkshire.

Opportunities

Accreditation & Training Officer

We are looking for someone who can deliver high quality training to adults and young people in the workplace and community settings. You will be comfortable managing groups discussing sensitive issues and difficult topics.

You will be selling accreditation and training and encouraging organisations to engage with us. You will be guiding workplaces to develop an Action Plan which delivers impact on the ground.

This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. 

£31,793.01 per annum

Full-time

Permanent

About White Ribbon UK

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. This post requires travel to attend events and meetings throughout England and Wales.

You will work closely with the Business Development Manager, work collaboratively with internal teams and external stakeholders.

Application Instructions

To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, Debbie Kershaw. The closing date for applications is Monday 20th April 2026 at 9 am. Interviews - First round 27th April 2026 (online), Interviews second round Wednesday 6th May 2026 (in person at our Hebden Bridge Offices).

As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.

We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.

If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Manager role by: 12pm (noon) on 13th April.

About the role

If you're passionate about keeping people safe and making a real difference, this is your chance to use your expertise where it truly matters. As our Health & Safety Compliance Manager, you'll play a vital role in creating safe, supportive spaces across more than 170 Mind shops across England & Wales.

You'll take the lead on shaping our Health & Safety approach, offering expert advice, strengthening our safety culture, and building strong relationships with teams across the country. Every day, you'll help bring our values and behaviours to life while playing a key role in supporting the wider fight for mental health.

If you want a role with purpose - where your skills protect people, improve experiences, and support the wider fight for mental health - this could be the perfect next step.

We're looking for someone who:

• Holds the NEBOSH Diploma (or equivalent) and brings solid experience in a Health & Safety management role within a similar environment.
• Can translate complex technical information into clear, accessible guidance for colleagues at all levels.
• Has experience managing risk assessments, statutory compliance and provider/contractor relationships with confidence.
• Thrives working independently, juggling multiple priorities, and building strong partnerships across diverse teams.

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Health & Safety Compliance Manager, you'll receive:

• A competitive salary of £39,572 per year
• A company car
• A strong commitment to work-life balance
• 25 days' paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of over 170 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

More details

For more information and a full person specification, please check on the Job Description button below.

We have an exciting new role at Bags of Taste!

We’re looking for an  enthusiastic and passionate experienced Corporate and Community Fundraiser to play a key role in the growth of our corporate and community income and develop new partners. This brand new role will develop fundraising opportunities with businesses and  community groups, helping to broaden our supporter base and strengthen long-term relationships. 

This is an fantastic opportunity for a motivated and proactive individual who is keen to make a tangible difference. This is the first time we’ve recruited a corporate and community fundraiser and there is significant opportunity to raise funds as our organisation grows. The issues of health and well-being across the population and food insecurity are urgent and our work directly addresses these critical issues. 

You’ll be a key part of the growth of Bags of Taste’s fundraising activity and will be able to make this your own role. We’re initially recruiting this role as a one year contract however we expect this to become a permanent role as funding allows and we’ll review this with the post holder after six months.

Key responsibilities

Corporate Fundraising

● Develop and implement a plan to raise funds from companies (this could be nationwide or within local project areas) with the Head of Fundraising and Comms

● Research corporate fundraising opportunities and develop a pipeline of prospects

● Approach new businesses to financially support Bags of Taste through presentations, applications, pitches and proposals

● Devise partnership opportunities where required eg volunteering days/fundraising ideas

● Work across the organisation to develop leads via staff, Directors and volunteers

● Account manage all corporate supporters in order to develop strong long-term relationships

● Attend networking events to develop new leads.

Community Fundraising

● Develop and implement a plan to raise funds from community groups. This could include events, peer to peer fundraising or volunteer led activity

● Provide guidance, resources, and encouragement to community fundraisersto help maximise their fundraising efforts.

● Attend networking events where needed.

Relationship Development and Stewardship

● Build and develop relationships with all corporate and community partners

● Develop fundraising tools and guidance for all supporters

● Ensure excellent stewardship for all partners in order to build strong, long term relationships. This includes good recognition and communication (reporting and updating).

Administration

● Prepare budgets where needed, track income and forecasts

● Maintain accurate records acrosscorporate and community fundraising

● Ensure compliance with all fundraising regulations, GDPR and organisational policies.

General

● Support and supervise volunteers as and when required

● Attend and support networking events or other events or fundraising activity as required to represent Bags of Taste, including occasional working outside of normal office hours, including some evenings or weekends.

● Undertake other duties appropriate to the role to support the aims of Bags of Taste.

Person specification

Essential

● A minimum of  2 years of experience managing all aspects of corporate fundraising within a charity (including experience of securing new business, account management and stewardship)

● Experience of community fundraising

● A successful track record of securing corporate and community income

● Exceptional interpersonal and presentation skills

● Excellent written skills - you’ll need to be able to write compelling presentations, proposals, applications and reports

● Ability to build a rapport with a wide range of stakeholders

● Strong negotiation skills

● Ability to network, build, and nurture relationships with a wide variety of people

● Excellent organisation and project management skills and ability to work to tight deadlines

● Proactive, self motivated and tenacious 

● Self starter with the ability to set your own workload

● Strong attention to detail 

● Strong IT skills including all Word packages

● Strong knowledge of all social media channels including relationship building on Linked in 

● Good understanding of the relevant fundraising codes of practice and GDPR/data protection

● Passion for the work of Bags of Taste 

● Flexible and able to attend networking events/events occasionally out of work hours as part of the role.

Desirable

● A relevant professional qualification eg Institute of Fundraising Certificate or Diploma in Fundraising or sales or marketing

● Good understanding of CANVA and WordPress

● Good understanding and knowledge of food insecurity and health issues

Why join Bags of Taste?

● You’ll be part of a small, ambitious organisation with a big vision and a strong sense of purpose. The issues around health inequalities and poor diets and the need for solutions are critical.

● This is a hugely flexible role in a supportive organisation.

About Bags of Taste

The work of Bags of Taste and the issues that we tackle are highly topical and relevant so there is a lot of opportunity and scope to raise funds from companies and the community. Our vision that everyone should be able to access and cook good food has never been more important. 

We address dietary related health inequalities and food insecurity - both these issues have been exacerbated by the current cost of living crisis and public health challenges. There is recognition now that food banks are not a sustainable solution and Bags of Taste works across a number of high need communities enabling people to be happier, healthier and more resilient.

The Tenovus Macmillan Welfare Benefits Caseworker Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.

With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.

You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date

The Tenovus Macmillan Welfare Benefits Caseworker Role Details

Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.

Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.

You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.

What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users.  You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment. 

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.

The Tenovus Macmillan Welfare Benefits Caseworker Fit

We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.

It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Caseworker Skills

If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination of DSMF drug education in Scotland, based in the Grampian region, working with the senior leadership team to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol, with a good understanding of substance use and particularly its physiological, psychological and social impact
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working remotely as part of a small and busy team

The Job description and person specification are available below. Please click 'How to apply' to view the application form.

Please share with anybody you think might be interested in joining our brilliant team!

Interviews are likely to be held the week beginning 11th May 2026. 

Communications Assistant

• 15 hours per week at £15.00 an hour (Actual salary £11,700 - FTE £27,300)
• Hours may be worked flexibly over a minimum of 3 days a week
• Home based with occasional prearranged in person meetings

The Communications Assistant will provide hands-on support to the Communications Manager in the ideation, creation and delivery of our regular external communications. This includes helping to grow our social media following, creating and scheduling content, sourcing and designing images, providing copywriting support, and responding to comments across our channels. The role will also involve drafting and scheduling newsletters and providing administrative support with our databases.

This is a 15‑hour‑per‑week role, with the potential to grow in the future. Ideally, we are looking for someone who can spread their hours across the week to support consistent content delivery, but we are open to discussing alternative working patterns for the right candidate.

The successful candidate will have experience in a communications, marketing or social media role. They will be proficient in Adobe Illustrator and have basic video editing and/or animation skills. Strong copywriting skills and the ability to adapt tone of voice for different channels are essential, as is confidence using Mailchimp or similar email marketing platforms.

We are a busy remote team, and this role offers plenty of scope to work autonomously and flexibly. You’ll gain experience across a wide range of areas and develop your skills in a supportive, hands‑on environment, with opportunities to contribute to the creative direction of our communications.

Closing date: 19th April 2026

Interviews: 29th April 2026