At NCT, our volunteer network plays a vital role in supporting parents through the first 1,000 days of parenthood. Our aim is to support, serve and enable a great volunteering experience so that parents can support parents. As Volunteer Support Officer – Events, you will support volunteers to promote and run brilliant local activities to support parents in our local branches across the UK. You will be able to maximise the fundraising potential within our branches, and inspire volunteers to engage with NCT’s charitable objectives.

As an experienced fundraising or volunteering professional you will apply your knowledge to ensure that branch volunteers are supported throughout their volunteer journey. Your general knowledge will be valuable for day-to-day support, and your customer service and communication skills will be first rate. Your specialist area of interest will be fully utilised to develop key areas of the volunteer journey and to review and develop volunteer-led events to ensure that they are family-friendly and financially viable.

You will be based in our Bristol office with occasional travel to branches across the UK and travel to our London office once a quarter.  For the right candidate, we could consider this role as homebased with travel to London and Bristol twice a quarter and occasional travel across the UK.

For full details of this opportunity, please see Job Description

Our benefits include:-

• 6 weeks annual leave plus Bank Holidays
• Cycle to Work Scheme
• Season Ticket Loan
• Life Assurance Scheme
• Matched Pension contributions

To apply, please supply a copy of your CV and upload a supporting statement of no more than one side of A4, where prompted, outlining your suitability for the role. 

Closing date: 8 am 3rd February

Interviews: will be held in Bristol on 12th and 13th February.

At NCT, our volunteer network plays a vital role in supporting parents through the first 1,000 days of parenthood.

As Volunteer Support Officer – Volunteer Journey, you will be key to delivering our aim to support, serve and enable a great volunteering experience so that parents can support parents. Your brilliant communication and customer service skills will engender trust in the Volunteer Support Team. Helping volunteers by providing the information and support they need will motivate you, and your enthusiasm for volunteering will inspire NCT volunteers to want to do more for parents.

As an experienced fundraising or volunteering professional you will apply your knowledge to ensure that branch volunteers are supported throughout their volunteer journey. Your general knowledge will be valuable for day-to-day support, and you will seek to maximise the fundraising potential of our volunteer-led events.

You will be based in our Bristol office with occasional travel to branches across the UK and travel to our London office once a quarter.  For the right candidate, we could consider this role as homebased with travel to London and Bristol twice a quarter and occasional travel across the UK.

For full details of this exciting opportunity, please see the Job Description.

Our benefits include:-

• 6 weeks annual leave plus Bank Holidays
• Cycle to Work Scheme
• Season Ticket Loan
• Life Assurance Scheme
• Matched Pension contributions

To apply, please supply a copy of your CV and upload a supporting statement of no more than one side of A4, where prompted, outlining your suitability for the role. 

Closing date: 8am 3rd February

Interviews: will be held in Bristol on 12th and 13th February

Supporter Engagement Executive

You will join us as a Supporter Engagement Executive. This is an exciting and varied role with an opportunity to make it your own and make a difference!

Supporter Engagement Executive Responsibilities:

- Working closely with our fundraising teams to engage and steward our fundraising supporters.
- Supporting the management of complaints and feedback from our supporters and the general public. You will use your demonstrable experience to effectively turn things around and resolve complaints to a high standard.
- Working with the central Supporter Engagement management team to provide tracking and reporting on team performance, as well as other tasks, to enable the continuous improvement of the team.
- Providing operation and business management support to the central Supporter Engagement management team.

Supporter Engagement Executive Requirements:

- You will have a passion for, and experience of, developing and maximising supporter relationships and delivering excellent supporter experience by phone.
- You will have patience, exceptional listening and communication skills, but above all a real passion for delivering an excellent supporter experience, whilst clearly and consistently managing expectations.
- You will be highly organised, analytical and able to manage simultaneous demands of multiple work streams, utilising your strong time management skills.
- Outgoing, with an ability to build rapport quickly, you will enjoy dealing with supporters and customers, both internally and externally.

We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.

CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

About CLIC Sargent:

Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

Location: Bristol

Job type: Full Time, Permanent, 35 hours per week

Salary: £23,643 per annum

Benefits: In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.

Interview date: 7 February 2020

You may have experience of the following: Supporter Engagement, Customer Services Officer, Volunteering, Fundraiser, Fundraising, Social Media, Customer Services, Account Manager, Events Assistant, Administrator, Customer Service Executive, Administration, Charity, Charities, NFP, Not for Profit, Third Sector, Customer Support, etc.

Ref: 91350

We’re looking for a dynamic and creative Fundraiser to implement our client’s fundraising strategy in relation to corporate, community and individual donors ensuring that our client can continue to deliver support to meet the needs of those who have been raped and abused across Avon and Somerset.

Due to the nature of the organisation applications are open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

Position: Fundraiser

Hours: Part time 27.5 hours per week (Some home working will be possible)

Salary: £25,000 per annum pro-rata

Based: The role can be based from either the Bristol or Taunton Hub (Travel across the region is required) 

Benefits: 5% pension, 27 days annual leave + bank hols (pro rata)

Closing Date: 20th January 2020 

Interview Date: 28th January 2020

About the role:

As Fundraiser you will work closely with the Head of Fundraising to implement the Fundraising Strategy specifically in the areas of community, corporate and individual donors.  You will deliver income targets through proactive donor recruitment and excellent donor stewardship. This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations. 

This is an exciting the opportunity to join our client’s team and to work in a varied and busy role within a collaborative and supportive environment.

About you:

You will be an ambitious and enthusiastic fundraising professional, who is flexible and target driven and has an ability to recognise new opportunities and develop existing relationships to deliver against set goals.

You will have a great understanding of community and fundraising events and an ability to network with corporates and build relationships with supporters.

You will have a proven record of:

• Raising funds in a community setting or related discipline
• Working as part of a geographically disperse team
• Experience of donor acquisition, retention and stewardship
• Sound knowledge of different methods of fundraising
• Excellent skills in communications, influencing and negotiation

You may also have experience as a Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, etc.

We are looking for an enthusiastic, dedicated and caring individual to join our Community Sight Loss Advice team, providing information, advice and guidance to people living with sight loss across Bristol, Bath and South Gloucestershire.  The role will work 1-1 with clients, assessing their needs and preparing appropriate action plans to ensure that they are accessing support, equipment and training to help them adjust to their sight loss. The role will involve travel around the region, and will be based in our Bristol office.

This is an exciting opportunity to be part of a team delivering services which make a real difference to the everyday lives of people living with sight loss, providing them with the support they need to continue to lead independent, safe and fulfilling lives.  

Full details of the post can be found in the attached Job Description and Person Specification.   Vision West of England is committed to quality, equality and valuing diversity, and welcome applications from all backgrounds. As a sight loss charity, we particularly encourage applicants who are visually impaired to apply.

To apply for this post please upload a CV and a covering letter outlining your suitability for the post. If you would like to know more about the role before you apply, informal confidential discussions prior to application are welcome; please call our Bristol office to arrange an appointment.

Closing Date: Monday 27th January at 5pm.

Interviews will be held Thursday 30th or Friday 31st January.

Hours as and when required (Zero hours contract)

£150.00 per day or £75.00 per half day (up to a maximum of 5 hours) + reasonable travel expenses

Priority areas: Cardiff, Swansea, Newport, Bristol, Gloucester, Swindon, Crawley, Maidstone, London

The Role:

Are you passionate about creating a better future for disabled children? Are you a natural leader who thrives on developing young people? 

Whizz-Kidz is a national children’s charity with a mission to transform the lives of disabled children and young people. We work to change these young lives by providing the vital equipment, support and life skills they need.

As an ad hoc Facilitator, you will have direct experience of working with disabled young people and you will work collaboratively with the regional services team to grow our Clubs and Wheelchair Skills Training opportunities in the region.

The role will include facilitating regular Whizz-Kidz Clubs, taking responsibility for the delivery of the service on the day. This includes ensuring Young People engage in the event and supporting our young people to gain life skills and independence. You will also be responsible for Safeguarding, managing volunteers and Healthcare Assistants during the service. Opportunities also include delivering Wheelchair Skills Training through Schools and Community Hubs as well as promoting independent travel training to those who are ready.

You will have a methodical and young person-centred approach to removing barriers so that young people can participate fully in a programme and you will have experience of conducting accessibility audits and risk assessments.

For further information and to apply please visit our website.

We regret that we will not be able to respond to unsuccessful applications for this role.

Closing Date: 7th February 2020

First Interview Date: Monday 17th February 2020

Please note successful candidates will be required to attend training and the role is subject to an enhanced DBS check..

Only candidates successful in obtaining an interview will be contacted. No recruitment agencies please.

This is an exciting time to join the PARN team at a key point in its development cycle. The new post holder will join the leadership group helping to shape the future of PARN. The role would suit a graduate with some membership development experience and a sound communication background. We are looking for an innovative problem solver who challenge and who likes to get things gone.

ABOUT THE ROLE

Job Title: Membership & Communications Coordinator

Reports to: Head of Services

Salary: Up to £23,000 pro rata depending on experience

Hours: 4 days a week – flexible working hours available

The Membership & Communications Coordinator will interact with all members of the PARN team along with, external suppliers, sponsors, conference speakers and delegates but most especially with PARN members. This is a chance for a self-starter to make a role their own.

The post holder will be expected to coordinate PARN’s member relations, help grow membership numbers and promote and support PARN’s events and training courses.  Whilst taking responsibility for the successful running of all membership activities, the actions and responsibility for delivering these will often be undertaken by others. In these circumstances the post holder will ensure these are well planned and delivered.

PRINCIPLE DUTIES:

• Together with the Head of Services set and achieve annual targets for membership recruitment and retention
• Take responsibility for the day to day organisation, implementation and proactive delivery of membership services, including coordination of membership subscriptions and renewals.
• Establish and maintain all membership processes
• Maintain and update membership contact database (IMiS - CRM system)
• Ensure good communications of all member benefits
• Coordinate PARN contacts with member organisations, liaising with PARN staff to communicate specific information to members
• Plan all member communications (Sector news, e shots and mail-merges)
• Create e-shots for forthcoming events and activities
• Brand management – create new marketing collateral and materials
• Build first class relationships with key contacts at member organisations
• Research, collate and produce reports for internal team and strategy meetings. Contribute to membership strategy at these meetings.
• Support with implementation of specific marketing activities relevant to membership
• Contribute to production of written materials for web site and promotional documentation
• Provide membership information to support promotional and recruitment campaigns
• Ensure that training events meet member needs and training requirements suggesting adjustments and changes as appropriate.
• Be a an active contributor to the regular PARN team and strategy meetings
• Take an interest in and have knowledge of PARN strategy, business and financial objectives and performance

Person Specification:

• Excellence in written and verbal communications
• Great relationship building skills
• Membership development experience with good customer facing skills
• Comfortable and confident with working on the telephone to sell membership
• Experience managing websites using a Content Management System
• Experience in supporting marketing campaigns
• Experience of managing contact lists
• Self starter with strong organisational skills
• Excellent eye for detail
• Computer literate and experienced in using Microsoft Office packages

ABOUT PARN:

PARN currently has around 125 member organisations mostly in the UK (with some in Ireland, Australia and Canada). It operates a rolling monthly membership cycle and a busy calendar of meetings, events and training courses aimed at both members and non member professional bodies.

Office hours are 9am-5pm, Monday-Friday – the post is offered on a part time basis for 4 days a week.

We hold a number of events and meetings each year outside Bristol. There will be some requirement to attend these, but only by prior arrangement.

Salary offered c£23,000 pro rata ft but dependent upon experience.  Contributory pension

Please note applications without a covering letter will not be considered

A Major International Disability Charity in the South West are looking for an enthusiastic Individual Giving Fundraiser to join their team.

This exciting organisation works to improve the lives of people around the world and they need an outward looking, energetic fundraiser to encourage long term relationships and maximise commitment within Individual Giving.

Essential Criteria:

* Two years working in a similar role within Direct Marketing
* Digital marketing/fundraising
* Knowledge of CRM database to manage and analyse donor data and run reports
* Understanding the latest trends in fundraising, Institute of Fundraising best practice, HMRC Gift Aid regulations
* Working knowledge of GDPR in a fundraising context
* Experience managing digital marketing campaigns including Google and Facebook advertising
* Experience of supporter acquisition and retention programmes and experience of planning and delivering direct marketing including print management

This is a great opportunity for someone to work within a vibrant team for a well-established, highly influential organisation. The charity has gone through an extensive restructure to facilitate the vision and growth of the organisation and they need someone with the passion to deliver their message to the South West and beyond.

For more information, please contact Charlie Webb at Harris Hill South West.

Head of Communications & Marketing
Salary: £30,000 to £40,000 FTE
Hours: 28 - 35 hours per week
Location: Bristol, BS3 2JH

Passionate about communicating? Keen to engage local people with a fantastic cause?

Great Western Air Ambulance Charity is seeking an enthusiastic and passionate Head of Communications & Marketing. We need someone who will take our external communications to the next level, enabling us to engage with new audiences and fundraise more effectively. We’re looking for someone who is just as happy speaking to a former patient as they are drafting a new communications strategy or evaluating the success of a campaign.

We are a small, Bristol based charity, doing incredibly rewarding work. At GWAAC you see the outcomes of your work –meeting donors, former patients and their families, and working closely with the medical crew. Our team members have an impact across the whole charity, contributing to and celebrating all our successes. What we do is exciting and engages people, it’s visual, it’s time critical, it’s life-saving, and it affects over 1,800 patients a year.

2.1 million people rely on us to be there when they need us, bringing the skills, experience and equipment usually found in an Emergency Department, right to the scene of an accident or medical emergency. We provide this life-saving service across Bristol, North Somerset, Bath and North East Somerset, South Gloucestershire and Gloucestershire, meaning that people you know have probably been affected by our service.

Join us, and make a difference.

Closing date: 9am, Monday 3rd February 2020

Application Process:

If you would like to find out more about this position and to apply, please click the apply button to be directed to our website to download the job description and complete the application process.

No agencies please. 

Marketing Officer

(ref: SUS2842)

£24,446 pro rata per annum

22.5 hours per week (possibility of increasing to full time)

Initial contract to 11 September 2020 - based in central Bristol

Working as part of the UK-wide Brand & Marketing team, this exciting new role will support the development and delivery of B2C marketing campaigns, plans and new initiatives, building understanding, interest and engagement with our target audiences using the marketing mix, including content, social media, web, email and partnerships.

With a good standard of education, you will have experience of working in a results-driven B2C marketing role as part of a marketing team.  You will also have experience of creating audience-focussed digital content, of planning and delivering multi-channel marketing campaigns and building good working relationships with partner organisations.  Excellent communication skills are required to produce engaging copy for the web, email, social media and for marketing materials.  You will be able to think creatively and use your excellent interpersonal skills to work with partners to help us reach new audiences.

You will have good editing and proof-reading skills and be organised with a good working knowledge of digital marketing principles and best practice, a high level of IT and digital literacy and be committed to the promotion of the Sustrans cause.  

Closing date for the receipt of completed applications is 9am on Monday 3 February 2020.  Interviews will take place in Bristol on Friday 14 February or Tuesday 18 February 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

DHI are excited to be recruiting a new team to provide education and training support across Bristol, South Glos, Bath and North East Somerset. We’re looking to recruit a WoEW Project Administrator

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and our local communities.

This is a key post which will complement DHI’s existing services and support to people who are socially excluded. The post is funded by and will contribute to the delivery of wider partnership objectives under the Building Better Opportunities (BBO)/West of England Works (WoEW) programme which is managed by Weston College.

The team will support adults who are not in education, employment or training due to multiple and complex needs and/or access barriers. DHI team will focus primarily on supporting clients with a history of substance misuse and/or homelessness. DHI Employment & Skills Workers will work across DHI’s drug and alcohol treatments services, housing services and social prescribing programmes.

The Employment & Skills Team will be responsible for providing tailored and effective assessment, support planning and interventions to meet the identified education, training or employment (ETE) needs and goals of clients who face multiple barriers to accessing education, training and/or employment opportunities.

If you’ve got experience of working with people and share DHI’s values of self-direction, stimulation and zest for life, please get in touch.

How To Apply

Please use the attached Job Descripton and Person Specification to complete an Application form and Skills form and send to HR before midday Tuesday 28th January. 

Arnos Vale is a special place that people love to visit, some say it casts a spell. We are an uplifting site of culture, history, nature, wellbeing, events and memories. More than 300,000 people are buried or remembered here, from much-loved members of ordinary Bristol families to those who changed our world or sacrificed their lives in war. Community is at our heart. We are a 45-acre green space saved by the Bristol community. This is an exciting new role and you will work with the whole team to enrich our future. We’d love to find someone who is as excited as we are by the potential of this place. Could you be the right person to help develop our fundraising activity?

For you, it’s the chance to help us build something amazing. We’re looking for someone who is not afraid to roll up their sleeves and lead by example. You’ll lead on the development of a new fundraising strategy and identify opportunities and new ways of working. You’ll have the passion and skills to help us raise valuable funds.

We’re looking for someone who is motivated to take ownership, creating a dialogue with our supporters. People are central to Arnos Vale, our visitors, volunteers and neighbours are what makes us special.

No two days will be the same. As a charity we have a range of visitors on site. With 2 indoor venues, one outdoor and 45 acres of nature reserve, there are a range of challenges and opportunities. We’re a small team, so we all help each other out. You’ll enjoy being a member of our team and be eager to help us protect and enhance this cultural place. If you’re the kind of person who enjoys a challenge and thinks strategically, whilst knowing that your work helps to raise a smile every day – this is the job for you!

The Opportunity

This wide-ranging fundraising role will be perfect for someone looking to further develop their career in fundraising, giving the successful applicant an opportunity to work across a wide range of fundraising disciplines, with particular interest in Trust and Foundations, individual giving and legacy development.

You’ll be highly organised, proactive and enthusiastic with excellent communications skills. You’ll enjoy building relationships and delivering exceptional customer service. In this varied and busy role, you’ll be the first point of contact for all funder enquires and a key player in the development and delivery of our fundraising strategy.

This is an exciting time to join a developing team to shape fundraising at Arnos Vale. The role will play a key part in meeting the organisation’s fundraising targets. The first priority will be to help develop a relevant and realistic fundraising plan for the site. As a multi-faceted charity distilling down our case for support will be essential.

You will help develop and implement all fundraising strands ensuring the organisation’s resilience in the future.

£26,000 pro rata- 21 hours/ week (actual £14,560) Heritage Funded.

Consultancy role considered if preferable to direct employment

1-year contract with potential to extend subject to funding.

Specific Tasks

General Fundraising

• Lead on the development of a new fundraising strategy for Arnos Vale
• Contribute new ideas for fundraising and identify suitable funding initiatives
• Maintain organised files of all fundraising information and produce reports
• Stay abreast of fundraising good practice, ensuring compliance with codes of practice.
• Contribute updates of fundraising events and activities for newsletters and blogs
• Write and design fundraising materials
• Draft reports and communications to donors
• Monitor fundraising performance
• Work with the Chief Executive to raise the profile of the charity

Legacy Giving

• With the CEO develop a strategy around increasing legacy giving
• Design materials and text to develop legacy giving

Trusts and Foundations

• Write tailored applications to secure funding
• Build on relationships with existing trust supporters, writing reports to deadlines
• Identify new trusts and foundations that have not previously supported our work, and lead on approaches to them

Individual Giving

• Develop public fundraising opportunities and activities
• Provide first line support for all fundraising enquiries and ensure they are followed up appropriately and in a timely manner
• Deliver and develop excellent supporter relationships
• Generate appropriate communications including tailored thank you letters
• Draft communications to supporters as required
• Inspire new supporters to donate, while maintaining and developing relationships with existing supporters

Corporate

• Work with other team members to develop a clear corporate offer
• Identify, research and approach local corporate prospects

Communications

• Contribute to the production of the Annual Review and Newsletter, including writing copy, liaising with printers and donors
• Support the Marketing Manager with fundraising updates for social media
• Keep the fundraising pages on the website updated

Data

• Update and maintain supporter data, ensuring all information relating to funders and prospects is accurate and up to date and adheres to data protection guidelines

Perform any other duties consistent with the role and / or reasonably required by the CEO

Personal Specification

Experience

• At least 2 years’ experience in fundraising
• Experience of charity fundraising over a range of methods providing income generation
• Proven record of successful applications for substantial funding from Trusts and other grant-making bodies
• Experience of legacy and gift in wills strategies
• Experience of researching funding opportunities
• A good understanding and knowledge of the fundraising sector
• Up to date knowledge of GDPR

Skills and Competencies

• Excellent written skills with the ability to produce concise and creative bids
• High standard of computer literacy
• Demonstrable ability to plan and prioritise own workload with minimum supervision
• Highly organised with great administration and planning skills with a proven ability to meet deadlines
• Excellent communication and presentation skills required to build relationships with donors
• Ability to understand and generate budgets
• Ability to set and work to goals and targets
• A flexible and strategic mindset
• Ability to work with a wide range of people including volunteers
• An understanding of the wide range of work carried out at Arnos Vale and its impact
• Able to communicate Arnos Vale’s values and range of work to supporters and stakeholders
• Excellent communication and presentation skills, both written and oral
• Willingness to work occasional evenings and weekends when required
• Some experience of social media and digital marketing

How to apply: To apply for this role, send a covering letter, CV (2 pages max) and a completed Equality and Diversity monitoring form by Monday 20th January 2020

Interviews likely to be held week commencing 27th January 2020.