Event manager jobs in london

Partnership Experience Manager (Maternity Cover)

Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)

Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)

Start Date: Date to be agreed (potentially August)

Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. 

We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process. 

We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months. 

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests. 

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

About the role

You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners. 

You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team  to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.

Key Responsibilities

The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Strategic Leadership and Management  - Hub Quality and Impact

• Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs

• Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme

• Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence

• Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.

Strategic Leadership and Management - Partnership Experience and Communications

• Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates

• Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner 

• Oversee whole partnership communications, including half termly partnership newsletters

• Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience

• Act as an ambassador for Challenge Partners, representing the organisation externally where required

• Lead an Account Management approach through providing clarity on the account management strategy and operations.

Oversight of partner experience and hub management operations 

• Line management of the Partnership Lead and one or two Partnership Co-ordinators

• Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately 

• Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs 

• Act as a point of escalation for any issues across hubs

• Identify hubs at risk, and lead on creating sustainable solutions with team members

• Work closely with the Finance Team to facilitate our invoicing processes for each academic year 

• Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work

• Oversee Pricing Governance processes

Leadership Responsibilities for all Managers

• Foster a collaborative, high-performance team culture.

• Provide coaching and mentorship to develop team members’ potential.

• Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.

• Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.

• Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.

General Responsibilities

• Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.

• Take ownership of personal development and actively contribute to team learning.

• Work flexibly, undertaking additional duties as required.

• Maintain high standards of health, safety, and welfare for yourself and others.

• Attend events and external meetings, which may require travel and occasional overnight stays.

Person Specification

• Strong commitment to Challenge Partners vision and mission.

• Proven track record in strategic leadership and managing key external relationships.

• Knowledge and experience of the education sector.

• Excellent interpersonal skills used to build positive relationships with diverse stakeholders.

• Strong written and verbal communication skills.

• Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).

• Proactive in improving processes, identifying risks and solving problems.

• Exceptional organisational skills, with the ability to prioritise and adapt to changing needs

How to apply

Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.

• First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)

• Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)

A note on AI 

At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.

Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.

DEI Statement

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age. 

Safeguarding Statement

Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references. 

No agencies please.

An exciting opportunity has become available for a skilled finance professional to step into a Finance Manager position at a respected charity delivering a wide range of impactful community and cultural programmes. This role offers broad exposure across the finance function, from charity-specific reporting and grant management to commercial income and monthly accounts, making it ideal for someone looking to progress into a Finance Manager role and take the next step in their career.

You will play a central role in ensuring the smooth running of the finance function, with responsibility for transactional processes, month-end reporting, and working closely with colleagues across the organisation.

What We're Looking For

• Part-qualified accountant or an experienced finance professional (QBE)

• Advanced Excel skills and confidence working with financial systems

• Meticulous attention to detail with strong analytical thinking

• Self-starter who works well both independently and within a team

• Proven ability to manage multiple tasks in a fast-paced environment

• Ideal for someone looking to develop their leadership experience and progress into a Finance Manager role

Key Areas of Responsibility

• Manage day-to-day Accounts Payable and Receivable activities

• Assist with monthly and year-end close processes, including reporting

• Maintain accurate records and perform balance sheet reconciliations

• Track budgets and investigate any variances

• Oversee cash flow, bank accounts, and corporate credit cards

• Help prepare VAT returns and audit documentation

• Act as a finance point of contact for internal teams, providing guidance and support

• Contribute to grant tracking, compliance, and reporting

Additional Info

• Based on-site in North London, supporting both frontline services and event delivery

• Some flexibility required, including occasional evening work

• Reports to the CFO and provides line management to the Finance Assistant

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Prospectus is excited to be working with a human rights focused organisation to support the growth of their fundraising team. The new Philanthropy Manager will join the small team to build a new mid-value philanthropic income stream. 

This organisation works to defend fundamental rights and hold power to account. Their legal challenges have played a pivotal role in successful cases including in just the last year:

• The fight against the Rwanda deportation policy  

• The Government's attempts to renege on Windrush commitments

• Attempts to radically cut disability benefits to 100,000 people without lawful consultation   

• Preventing the implementation of draconian and unconstitutional anti protest laws.   

This Philanthropy Manager post is a hybrid position, with an office base in London (EC1V) . The salary is £45,885 FTE and the working week can be full time or part time with a minimum of 28 hours per week. Please get in touch to discuss further. 

As Philanthropy Manager you will design, implement and manage a compelling, mid-value fundraising programme, including new donor acquisition strategies, stewardship marketing products, and supporter journeys, aligned with clearly defined KPIs. With a fantastic Events team and programme and strong networks, there is huge potential to increase engagement and income with this role. In addition, you will work closely with senior colleagues to select and manage implementation of a new CRM system to capture fundraising relationships and activity.  

To be successful, you will have experience in mid (c.£500 - £5000 asks) -value fundraising from individual donors and will bring knowledge of membership fundraising schemes and/or donor development, including design and implementation of fundraising strategies and processes.  

If you are interested in working for an organisation that represents and supports people marginalised through poverty, discrimination or disadvantage when they have been affected by unlawful state decision-making, the do get in touch to find out more. 

How to Apply 

Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. 

Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply (Application Form available via Prospectus). We look forward to connecting with you soon. 

Job Overall Goal: Ensure the effective development and implementation of global programs content that aligns with the charity’s objectives and resonates with a global audience under the direction of the Global Programs Manager.

Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.

Hours: Up to Full-time: (37.5 hours: Monday–Friday).

Overview

The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally. 

Job Summary: 

We are seeking a dynamic creative Content and Campaigns Manager to oversee the development, implementation, and evaluation of our programme content across the globe. This role will work closely with the Global Programs Manager in the creation of key content and curriculums, strategising, delivering improvements, implementing campaigns and optimising processes. 

Key Responsibilities:

• Programme Development: To support the Global Programs Manager in ensuring the creation and execution of innovative programs that align with the charity's goals, for audiences both on-line and in-person. 

• Content Planning: Use of various techniques to develop program plans e.g. storyboards etc.

• Content Creation: Write and edit engaging and concise short and long form copy for various content (e.g. workbooks, animations, scripts, training guides), working with creatives/stakeholders as necessary. 

• Consistency: Maintaining a consistent style, quality, and tone of voice across all content.

• Implementation: Coordinate with various stakeholders in the delivery of programs, including addressing translation requirements and contextualising a particular region. 

• Localisation: Ensuring content is culturally appropriate and effective.

• Evaluation: Monitor and analyse programme performance, collaborating with the Event Managers to provide insights and recommendations for improvement.

• Content Distribution: Managing content distribution to ensure strong traction and engagement.

• Content Campaigns: Develop and manage comprehensive communication campaigns, including digital, social media, and email marketing as required.

• Process Optimisation: Streamline on-line and in-person programme processes related to program development and delivery.

• Reporting: Generate detailed reports on program performance and progress.

• Any other related activities as directed.

Occupational Requirement:

The candidate must have an active Christian faith.

Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Experience:

• Have experience in a church/charity or professional environment (Essential)

• Strong understanding of and commitment to the Foundation’s mission (Essential)

• Proven experience in content creation, a strong track record of successful project management, and the ability to manage multiple projects simultaneously (Essential)

• Has an understanding of the Church scene (Essential)

• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and effectively (Essential)

• Strong creative thinking and problem-solving skills, with the ability to develop innovative ideas (Essential)

• Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)

• Professional in appearance and a desire to constantly improve and grow (Essential)

• Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential)

• Experience working across geographical boundaries. (Desirable)

• Additional language (Desirable)

• Experience using design software e.g. Adobe (Desirable)

• Proficiency in using analytics tools and techniques, with the ability to interpret data and make informed decisions (Desirable)

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience (Essential)

• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable)

Benefits:

• This is up to a full-time position (Monday-Friday)

• Start as soon as possible

• Permanent position offered subject to a successful 6-month probationary period

• Salary £40-45K, depending on previous experience

• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing)

• Pension contributions via auto-enrolment to NEST

• Occasional evening and weekend work may be required for event support

The Marketing & Communications Manager is a brand-new position which will sit on the Museum’s Management Board and be involved in site-wide decision making and realising the aims of the Trusts.

We are looking for a dynamic and creative individual with a background in marketing and communications to help us engage with new audiences, raise visibility and generate footfall and income. This position is ideal for someone ready to take the next step into a managerial role, or an experienced professional seeking a new challenge.

Working with all members of the museum team the post holder will provide support to make sure everyone’s marketing needs are met and that Exhibitions and Learning activities are properly promoted. As a new paid position this is an exciting opportunity to put your stamp on the role.

Overall Purpose

• To manage the development and delivery of the HRM Marketing & Communications Strategy
• To develop a comprehensive marketing plan covering all areas of the Museum’s activity (including Exhibitions, Learning, Retail)
• To engage and develop new and current audiences, ensuring that messaging is relevant and accurate and making sure that all areas of the Museum are appropriately represented.
• To develop and deliver communication and marketing plans, managing multiple campaigns and channels of communication. Realise new and maintain current marketing opportunities for the organisation.
• To promote the Museum’s brand and build its reputation locally, regionally and, where appropriate, nationally.
• To manage relationships with relevant partners such as press, local cultural partners, freelance consultants, trustees and other stakeholders.

Duties & Responsibilities

Strategy, insight and evaluation

• Work with the Evaluation Team to gain visitor insight data that can be fed into the marketing strategy for the museum
• Deliver, with support from trustees, the marketing and communications strategy, including branding, managing social accounts, distribution and display of print marketing and creating newsletters
• Manage, deliver and monitor engaging integrated and audience-led marketing campaigns and communications that grow visitor numbers and revenue for the museum
• Support the development of business strategies, understanding the key objectives of the organisation and all activity being undertaken
• Report regularly on marketing activity across all channels, including collating press coverage, reviewing website data, social media reach and make recommendations for improvements and implement where necessary.

Press, print and design

• Develop and maintain relationships with press organisations and freelancers to distribute exhibition press releases as appropriate
• Provide regular listings to media and listing platforms, locally and regionally
• Manage design work ensuring brand and communication cohesion across campaigns.
• Prepare and supervise the production (with external suppliers where necessary) of promotional communications to include design and print of publicity brochures, handouts, direct mail leaflets, promotional videos, photography.
• Work with colleagues to support promotion of Exhibition and Learning programmes and enhance visibility of the museum through signage and wayfinding.

Digital (website, social media, e-newsletters)

• Oversee the creation and implementation of all HRM digital content, covering website, social media and email marketing; ensuring engaging and accessible copy, correct data management, and monitoring and responding to customer enquiries, where applicable.
• Work with colleagues in Retail, Learning and Exhibitions to ensure effective promotion of activities across digital platforms.
• Stay up to date on digital trends and ensure the museum is making the most of opportunities for digital engagement.

Other

• Manage a small team of marketing volunteers and chair regular meetings of the Marketing Committee.
• Attend monthly Management Board meetings (currently hybrid) and contribute to regular team meetings.
• Work with colleagues across the organisation to understand and support their marketing and communications needs.
• Manage a marketing and communications budget.
• Carry out other reasonable duties that may be required.

Person Specification

Essential

• Demonstrable marketing and communications experience
• Evidence of delivering successful marketing communications campaigns across print and digital channels
• Confident managing your own workload and prioritising tasks to meet deadlines
• Ability to manage and update websites
• Proven track record of creating engaging digital content
• An eye for detail and good design
• Excellent communication, interpersonal and writing skills
• Ability to work in a small team, and to maintain strong and effective working relationships with volunteers and colleagues.
• IT literate with specific experience of using Microsoft Office Suite
• Good negotiation skills and the ability to handle sensitive situations with diplomacy
• Quickly find your feet in a fast-paced work environment

Desirable

• Experience working in arts charity or museums and galleries sector
• Basic photography and video skills
• Knowledge of, or ability to learn, other software packages, such as Mailchimp and Canva
• Experience managing volunteers or staff
• Experience promoting cultural events
• Understanding of UK General Data Protection Regulations (GDPR)
• Knowledge of SEO

Other Information

• Annual leave entitlement is 28 days, pro-rata, including Bank Holidays, taken by mutual agreement with the Museum Manager.
• The post holder is expected to work in the office 2 days a week and can work remotely 1 day a week.
• A staff appraisal system is used, with a performance review annually.
• The post is subject to a 6 month probation period.
• Two months' notice of resignation must be given.

To apply:

Closing date for applications: Extended to 9am Thurs 22nd May 2025

Interviews are expected to take place in Pinner in June

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

We are excited to announce that in September we are opening two new clubs in Bromley borough (location to be confirmed).  One club will be for Juniors (4-8 years) and one club for Seniors (12-16 years).  We are seeking a Programme Delivery Manager to manage these new clubs.

About the role

Working with the Head of Programmes and Services to design and implement CASPA’s service delivery programmes in line with CASPA’s charitable objectives and strategic aims.

A Programme Delivery Manager (PDM) is responsible for managing supervisors, support workers and volunteers. PDMs ensure members’ developmental needs are central to all activity planning and delivery and are responsible for building and managing community partnerships. Key responsibilities include: 

• Designing, planning and implementing programmes in line with our strategic aims.

• Manage and track programme and activity budgets, ensuring value for money and efficient allocation of funds.

• Champion member engagement and work with staff to identify needs in our programme and service portfolio.

• Safeguarding responsibilities including first point of contact as required, managing safeguarding records and provide safeguarding guidance to staff and volunteers.

 Salary Band: £ 12,958.40 - £13,293.28 per annum 
Contract Type: 1-year fixed term 

Working Pattern: 14 hours per week. Weekday(s) late afternoons and evenings.  School holidays mornings and afternoons. Weekend trips. 

Location: Bromley based location 

Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis. 

About you 
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills.  You will have experience of working with young people, particularly those who are vulnerable, challenging, or have special needs. 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

How to apply  

If you are keen to join us at CASPA and believe you have what it takes to be a Programme Delivery Manager, please read through the relevant Job Description carefully.

This will give you more information about what is required for the different roles. It also includes a person specification.

Please apply with:

• your CV (no more than 2 pages) and; 

• a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include: 

• your motivation for the role

• your motivation for working for us 

• your key skills/experience in relation to the Person Specification. 

(Please note that generic cover letters will not be accepted). 

You will also need to complete our application form which is on our CASPA website.
 
 The safety and welfare of our members is paramount, and all these posts will be subject to satisfactory reference and a full DBS check. We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. 

If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply. 

Working in a students’ union is a unique experience where a collection of like-minded individuals come together to champion students’ interests. If you’re passionate about being part of an organisation that challenges the status quo to deliver real change and unforgettable experiences, you’ve come to the right place. Whether it’s offering helpful advice on that niggling academic issue, campaigning for changes on campus, or laying on great events and extracurricular opportunities, we cover a lot of bases. 

Our overall mission is to make student life better at Royal Holloway but how do we achieve this?

Strategic Aims: • Building Communities for all Students • Building Stronger Student Voice and Representation • Providing Inclusive Activity and Spaces • Providing Advice and Advocating for Students

Enabling Themes: • People and Culture • Physical and Digital Infrastructure • Well-Governed and Sustainable Enabling our purpose and strategic aims, these areas form the backbone of our plan.

Firstly, we must recruit great people who share our values and believe in our mission, fostering a collaborative and inclusive culture. Next, we must get our governance in order and invest in our physical and digital infrastructure to ensure it is f it for purpose. We also need to think sustainably in our everyday practices to ensure RHSU and the environment can thrive for years to come.

Change and Insight Manager

The post-holder will lead the development and delivery of Royal Holloway Students’ Union’s approach to student engagement. Working with the team they will ensure we deliver work related to democracy, academic and student representation as well as leading our elections approach.

The role will need to lead on implementing the research & insight outputs of RHSU and ensure alignment with student voice and the wider needs of students at RHUL.

Be responsible for creating an engaging approach to student campaigns to achieve our aims with the strategic plan.

Further details:

Department: Community Engagement

Team: Student Voice

Responsible to: Head of Community Engagement

Responsible for: Academic Communities Coordinator, Community Engagement Coordinator, Research & Insight Coordinator.

Additional team roles include: Circa 3 x casual student staff including Representation & Engagement and Campaigns assistants

Contract type: Permanent, Full time

Office/Hybrid: Hybrid Working Policy in place with guiding principle of 60% office based (role dependent)

Hours of work: 35 hours per week. Some unsociable hours may be required to support projects and events across the year.

Grade and Salary: Grade 6, £37,057. Salary is subject to RHSU’s Pay & Reward Policy, which includes an opportunity for annual pay progression.

Important dates:

• Closing Date: 13th of May 2025
• Shortlisting: 14th of May 2025
• Interviews starting: 20th of May 2025

Salary: £25,207 (London)
Hours: 35 hrs per week
Contract: Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1700 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through registration, administration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members.
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Run in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.

The successful candidate:
The successful candidate will be able to demonstrate:

- Clear written, verbal and face to face communications.
- Attentive phone, email and public-facing manner.
- An ability to problem solve and multitask effectively.

- Experience of working with Microsoft Office and/or CRM databases.
- An understanding of virtual, hybrid and in-person events.
- Working proactively both individually and collaboratively as part of a team.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: Sunday, 11 May 2025
Interview date: Tuesday, 20 and Wednesday, 21 May 2025

Pathfinders Neuromuscular Alliance is seeking a strategic and creative Communications, Engagement and Policy Manager to lead our outreach, advocacy, and communications efforts. This part-time leadership role is ideal for someone passionate about empowering disabled communities, building influence, and shaping impactful campaigns in a flexible, supportive work environment.
 

Job Title: Communications, Engagement and Policy Manager

Location: Flexible (with occasional travel required)

Reports to: CEO

Salary: £17,280-18,720 gross per annum (£36,000-£39,000 FTE)

Hours: Part-time, 18 hours per week 

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a charity dedicated to empowering, supporting, and advocating for individuals living with neuromuscular conditions. Our mission is to ensure that those affected by these conditions have access to the resources, representation, and information they need to live fulfilling and independent lives. 

Job Summary

We are looking for a creative, driven, and collaborative Communications, Engagement and Policy Manager to lead on internal and external communications and to deepen engagement with our members, stakeholders, and the wider community. This is a key role in growing our influence, raising awareness of our work, and supporting our mission to empower people with neuromuscular conditions. Your work will ensure that our user base remains actively engaged, well-informed, and central to our projects and campaign planning. You will oversee an Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, working collaboratively to amplify our impact, strengthen user connections, and further our mission.

Key Responsibilities

1. User Engagement and Relationship Management

• Develop and implement strategies to enhance engagement with our users across projects, events, and online platforms, ensuring their voices are integral to our work.

• Work with the Engagement Officer to design and coordinate events, workshops, and other engagement activities, both in-person and online, that support community connection and provide valuable resources to users.

• Gather and analyse feedback from users to ensure our services, content, and campaigns remain relevant and responsive to their needs.

• Manage the CRM and membership of the charity in line with the membership policy.

 2. Content Creation and Communications

• Develop and implement a communication strategy for the organisation to set our key messages, approach and KPIs for engaging with individual, community and professional audiences as well as for internal communications.

• Support the Social Media Officer in developing and implementing a communications plan in particular focused on our social media based activities and content creation.

• Oversee and produce high-quality content for digital platforms, newsletters, reports, and publications that engage and inform our audience.

• Lead on creating and placing feature articles, policy briefings and press releases, and serve as the main media contact to ensure consistent, clear messaging. 

3. Policy, Campaigning, and Advocacy

• Work with the CEO to develop and implement, through the Policy and Campaigns Team, a campaigns strategy that responds to the needs of the neuromuscular community and creates positive, meaningful change for our community.

• Collaborate with the Campaigns and Advocacy Officer to formulate and promote evidence-based policy positions, engaging key stakeholders in government, healthcare, and related sectors.

• Support the Campaigns and Advocacy Officer to expand the Pathfinders advocacy service and drive referrals to the service.

• Represent the organisation at events, sector meetings, and forums to build our profile and increase our influence on policy issues relevant to our community.

 4. Team Leadership and Development

• Manage, support, and foster the professional growth of the Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, building a collaborative and empowered team.

• Set team objectives and KPIs, monitor progress, and provide regular feedback to ensure alignment with organisational goals and impact.

5. Stakeholder Engagement and Partnership Development

• Cultivate relationships with relevant stakeholders, including influencers, partner organisations, funders, policymakers, and the neuromuscular community.

• Work closely with the CEO to manage community partnerships, ensuring alignment with organisational goals and expanding opportunities for user engagement.

  6. Organisational management

• Support the CEO with the overall running of the organisation by attending meetings of the management committee as a member of the Senior Leadership Team, taking on additional tasks as agreed.

• Provide contingency support to the  Senior Leadership Team to cover essential tasks such as reporting hours to our payroll team in the event of staff absence.

• Maintain an overview of projects and teams across the organisation to provide short-term management and HR support in the event of staff shortages or incapacity.

• Review, approve and document payments in the charity using our software and finance process.

• Support the development of funding bids and project plans for introducing new projects.

• Represent the Senior Leadership Team at external events and in meetings with Trustees and Members.

Qualifications and Experience

• Bachelor’s degree in communications, public policy, engagement, or a related field (or equivalent experience).

• 3-years experience in a communications, policy, or engagement role, ideally within a charity or non-profit setting.

• Experience engaging directly with user communities and developing outreach initiatives.

• Strong writing and editing skills with experience producing content for a variety of platforms including Youtube.

• Experience managing a small team to achieve strategic objectives.

• Knowledge of or strong interest in the healthcare, disability, or neuromuscular sector is desirable.

• Lived experience of a neuromuscular condition is desirable but not essential.

Skills and Attributes

• Strategic thinker with the ability to balance advocacy, engagement, and communication initiatives effectively.

• Strong interpersonal and communication skills, with a demonstrated ability to build relationships across diverse audiences.

• Ability to manage multiple projects, prioritise, and maintain high standards under tight timelines.

• Proficient in social media management, content creation, and analytics.

• A commitment to advocating for and advancing the rights of individuals with neuromuscular conditions.

What We Offer

• The opportunity to make a meaningful impact within a purpose-driven, supportive organisation.

• Flexible working arrangements to promote work-life balance.

• Ongoing professional development opportunities and the chance to lead impactful campaigns and user engagement efforts.

Homebased in Central Region - Central Bedfordshire · Herefordshire · Hampshire · Derbyshire · Staffordshire · Warwickshire · Shropshire · Leicestershire · Essex · Cambridgeshire · Nottinghamshire · Lincolnshire · Suffolk · Norfolk

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the Central Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the Central Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in the central region, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Tuesday 13 May 2025.

Interviews: TBC

We are thrilled to be partnering with Premier. For nearly 30 years, Premier has been a source of inspiration, encouragement, and spiritual nourishment, helping people live out their Christianh faith in meaningful ways.

From its beginnings in 1995 with uplifting radio and magazine content, Premier has grown and evolved, staying at the forefront of the digital revolution. Today, Premier offers a rich mix of websites, podcasts, videos, live events, and more—bringing worship, teaching, music, prayer, and real-life stories straight into people’s lives.

We’re looking for a passionate Philanthropy Manager to build and nurture meaningful connections with major donor and corporate supporters. This role plays a crucial part in securing substantial financial support, with a focus on achieving an annual six-figures income target. The funds raised will directly contribute to advancing Premier’s mission, enabling the charity to continue inspiring and support more individuals on their faith journey. In this exciting role, you’ll develop and implement creative strategies to engage Major Donors and secure new business, with a focus on corporate partnerships in London.

The successful candidate must be able to demonstrate:

• Experience working in face-to-face donor cultivation.
• Proven success in relationship building and securing five and six figure gifts.
• Excellent at relationship building with a natural ability to adapt appropriately to different audiences.
• Exceptional organisational and administrative skills with the ability to manage multiple tasks concurrently.

If you love building relationships, making a real impact, and have a heart for Christian media, this could be a fantastic opportunity for you. This is a fantastic opportunity to join an inspiring Christian charity dedicated to sharing the good news of the Gospel. You’ll be part of a supportive, encouraging team that uplifts one another, works together with purpose, and prays together.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian. 

Location: Home and travel round London

Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Salary: £28,000 plus London Weighting (£2,600) dependent on location

Location:Remote with frequent travel to projects in Hampshire, Berkshire and London. This includes projects in Aylesbury, High Wycombe, Havant, Portsmouth, Southampton, Slough and Reading. You can also work from FoodCycle’s office in Vauxhall, London

Hours: Full time, 37.5 hours per week

Contract: Permanent

If you love food and people, then this is the ideal job for you! We are FoodCycle, a multiple award-winning charity, with a vision to make food poverty, loneliness and food waste a thing of the past for every community.

In this role you will have the opportunity to manage and develop our community meals projects in your region. Our projects are spaces where volunteers are empowered to run their own community meals using surplus food. Our guests can look forward to a hearty weekly meal in their local community where they will make friends and feel well nourished.

You will manage recruit and train local volunteers to be empowered to run these projects. You will liaise with a network of charities, build local relationships and create the most incredible community meals in your area. You will also line manage a Project Support Officer working across London and the South East.

You will be an excellent communicator, with experience of recruiting and managing volunteers. Using strong organisation skills, you will ensure our volunteers are trained, supported and on-message with FoodCycle strategy, and are confident enough to self-organise and make a success of their projects.

You will live within Berkshire, Hampshire, Surrey, or London with easy access to these counties (South, West, or North West London). You will be willing and able to travel within the region, and to work some evenings and weekends.

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Monday 26th May 2025.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.

We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.

About the Role:

As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.

This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.

Key Responsibilities:

• Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
• Deliver high-quality stewardship and build strong, long-term relationships with supporters.
• Identify and secure new partnership and funding opportunities in line with organisational strategy.
• Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
• Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to income planning, forecasting, and the delivery of financial targets.

What We’re Looking For:

• Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
• A track record of building successful relationships and delivering income growth.
• Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
• Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
• Strategic thinker with a creative mindset and the ability to spot new opportunities.
• Excellent communication, collaboration, and relationship-building skills.
• Comfortable working independently and managing multiple priorities in a fast-paced environment.

What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

Join our team at Freedom from Torture - proud winner at the 2023 Charity Awards for the Overall Award for Excellence.

Are you passionate about human rights and making a meaningful impact? This is an exciting opportunity to join Freedom from Torture as a key member of our Philanthropy Team, helping to drive forward our mission through corporate partnerships and high-profile events.

About the Role

As Corporate & Special Events Officer, you'll play a vital role in engaging and stewarding a portfolio of corporate supporters, ensuring exceptional relationship management and exploring opportunities for new partnerships. You'll also contribute to the delivery and sponsorship of our well-established and dynamic special events programme - an important income stream for the organisation.

Key responsibilities include:
* Managing and growing relationships with existing corporate donors
* Identifying and developing new corporate partnerships
* Supporting delivery of our special events programme and securing event sponsorship
* Providing an outstanding supporter experience across all engagement activities

About You

You'll be joining a collaborative and supportive team of five philanthropy and events professionals.

To thrive in this role, you will bring:
* Proven experience managing corporate donor portfolios and delivering excellent stewardship
* Confidence in representing an organisation externally and building relationships with both donors and internal teams
* A track record of delivering successful external events, including working with volunteers and event suppliers
* A proactive, relationship-driven approach and a genuine passion for our cause

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.