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Are you organised, personable and passionate about making a difference? Join us in a role that combines excellent supporter care with the excitement of fundraising events.
We’re looking for a Receptionist & Challenge Event Assistant to join our friendly Challenge Event team. This role is the first point of contact for many supporters of the Charity. It is also an integral part of the Challenge Events Team, assisting with managing a portfolio of third-party challenge events. Dealing directly with supporters and liaising with teams across the Charity, the role requires an effective communicator, with great attention to detail, who is proactive and has a passion for fundraising.
What you’ll be doing
- Be the first point of contact for all enquiries at the Charity’s reception desk in Sutton.
- Provide excellent supporter care by responding to event enquiries quickly and efficiently and providing advice and support where necessary.
- Work across a variety of different digital platforms to help process challenge event registrations.
- Send relevant materials and letters to supporters in a timely manner, keeping an accurate record of these communications on the database.
- Ensure the event information on the charity website and displayed within the hospital is up-to-date and relevant. This will include poster sites, notice boards and leaflets around the hospital.
- Provide support with the delivery of events including preparing equipment and materials.
About you
You’ll be a friendly, organised and proactive individual who enjoys working with people and delivering a great supporter experience. Whether through customer service, volunteering or a similar role, you’ll be confident building positive relationships, managing multiple priorities and communicating effectively with a wide range of people. You’ll have strong attention to detail, good IT skills, and a practical approach to problem-solving. Experience of using a database would be an advantage, but most importantly, you’ll be keen to learn, take initiative and contribute positively as part of a supportive team.
About the Charity
The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.
Why join us?
You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.
What we offer
- 27 days’ annual leave plus bank holidays
- Pension scheme with employer contributions of up to 6% (increasing with service)
- Life insurance and employee assistance programme
- Enhanced family policies
- Subsidised canteens and wellbeing support
- A Sutton hospital-based office with shuttle service to and from Sutton station
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.
Registered Charity
101 - 500
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity for an Events Fundraising Assistant has arisen at the London Legal Support Trust.
The London Legal Support Trust is an independent charity that raises funds for free legal advice services in London and the South East. We support free legal advice centres across London and the South East through the provision of grant funding, supporting sector infrastructure, helping agencies reduce costs and save money via pro bono or discounted schemes.
We are looking for an enthusiastic and organised Events & Fundraising Assistant to help deliver our growing programme of own brand mass participation events and third-party challenge events. Access to justice is at the heart of our fundraising events, and the Events & Fundraising Assistant is a vital part of the team delivering the world's largest one day gathering of lawyers at the London Legal Walk.
You will help with supporter communications, event administration, logistics and event delivery, supporter enquiries and fundraising stewardship ensuring each participant feels inspired and thanked for their contribution to supporting frontline free legal advice charities.
Job description
The Events & Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. You will work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information, and support with the on the day delivery of the event. You will update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.
Main duties and responsibilities (see recruitment pack for more detail)
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Maintain and build on existing LLST fundraising events through supporting delivery - managing sign ups, responding to enquries, drafting event materials and correspondence with supporters.
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Attend, help at and supervise events including registration, set-up, pack-down and stakeholder management.
- Improve and maintain LLST's website and online presence on LLST's social media chanels.
- Administrative duties inlcuding data entry and income processing.
- General support, ensuring LLST’s activities comply with charity, company and general law.
About you
Essential criteria
· Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
· Excellent interpersonal skills, including written and oral communications skills
· Confidence with IT including Microsoft Office suite
· Excellent attention to detail
· Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
· Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
· Highly motivated, with ability to work on own initiative and as part of a small team
· Flexibility and willingness to learn new skills
· Professional, reliable and responsible
· Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
· A positive attitude to problem solving and finding new solutions
Desireable criteria
· Experience of event co-ordination
· Experience of using social media for business
· Knowledge and understanding of Salesforce
· Experience of using social media platforms
Timetable
Closing date: 23 August 2026, 11:30pm (or until sufficient applications received)
Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made.
The successful appointment is subject to satisfactory written references and right to work checks.
The client requests no contact from agencies or media sales.