Events coordinator volunteer volunteer roles

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

HELP US LAUNCH MINDSET — AND CHANGE MEN & BOYS’ LIVES IN LONDON

We’re MINDSET Charity, a bold new start‑up charity in London on a mission to equip and empower men and boys with the tools they need for better mental health.

We’re building something powerful — a stigma‑free space where men and boys can learn real, non‑clinical and non‑therapeutic practical skills that strengthen resilience, boost wellbeing and create lasting change. Through motivational interviewing, solution‑focused approaches, self‑improvement practices, life coaching, mentoring and more, we will help men and boys build better habits, better mindsets and a better quality of life.

And right now, we’re getting set up and ready to launch — and we need Programme Team Volunteers to help us build, deliver and grow the support we offer at MINDSET.

YOUR IMPACT WILL BE HUGE

You’ll be joining at the very beginning — helping shape the foundations of an exciting new charity in London. As part of our Programme Team, you will play a central role in designing, setting up, implementing and overseeing the programmes, workshops and support pathways that men and boys will rely on.

Your ideas, creativity, experience and passion will directly influence how quickly we can launch, how effective our support becomes, and how many men and boys we can reach long before crisis point.

This is your chance to build something meaningful at the very start — shaping a charity that will genuinely change lives across our capital.

WE’RE RECRUITING FOR KEY PROGRAMME TEAM ROLES

1. Programme Lead

The architect of our support. You’ll design the structure, content and delivery of our programmes, ensuring everything we offer is practical, impactful and rooted in real‑world wellbeing tools.

2. Programme Development Officer

The creator and builder. You’ll help develop workshops, activities, resources and tools that support men and boys to build resilience, confidence and healthier mindsets.

3. Programme Delivery & Facilitation Officer

The hands‑on facilitator. You’ll help run sessions, support participants, guide discussions and bring our programmes to life in a safe, positive and empowering way.

4. Programme Support & Logistics Coordinator

The organiser behind the scenes. You’ll help schedule sessions, organise materials, support facilitators, manage sign‑ups and ensure everything runs smoothly.

WHAT YOU CAN HELP US BUILD

1. Programme Design

• Creating workshop outlines

• Designing wellbeing tools and exercises

• Developing support pathways

• Researching best practice in men’s mental health

2. Programme Implementation

• Setting up early pilot programmes

• Creating resources, handouts and materials

• Helping shape our 6‑week and 12‑week self‑improvement programmes

• Supporting the development of our Schools Work and Life Coaching Programme

3. Programme Delivery

• Facilitating sessions

• Supporting participants

• Helping create safe, positive, stigma‑free spaces

• Using motivational interviewing and solution‑focused approaches

4. Programme Operations

• Scheduling sessions

• Organising venues or online platforms

• Managing sign‑ups and attendance

• Supporting facilitators and volunteers

If you love people, wellbeing, personal development, community and building meaningful support — this is the perfect role for you.

WE’RE NOT JUST LOOKING FOR ANYONE

We’re especially interested in people who:

• thrive on the challenge of setting up a new charity

• have entrepreneurial spirit and enjoy building something from scratch

• aren’t afraid to get stuck in, hands‑on, alongside volunteers

• bring energy, ideas and a collaborative mindset

• want to help create programmes that genuinely change men’s lives

• enjoy designing, developing or delivering wellbeing support

If you’re someone who loves shaping, building and creating — this is your moment.

JOIN TEAM MINDSET

Helping Men & Boys Build Better Lives.

We are looking to recruit people for our Youth Programme, for a minimum commitment of 10 weeks. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

There are some specific applicant requirements, however the most important is to have a strong desire to work with young refugees and have the commitment to improve the situation for them here in Greece. Second Tree works in a transparent way in a challenging and changeable situation on the field; therefore, an ability to learn quickly and be open to feedback is vital.

Your role would include:

We are looking to recruit people that are open to filling one (or more) of the following roles within our Youth Programme. Whilst these should guide applications, the roles often overlap and are interchangeable. Imagination and flexibility is encouraged when applying: let us know your suggestions on how we can use your skills!

The roles range across:

• Children’s English Teacher: responsible for the planning and delivery of the programme’s English classes. Classes focus on low level English learning and must be fun and engaging. TEFL/equivalent experience is preferable, but not essential.

• Excursion Lead: responsible for the planning and leading of weekend excursions, a highlight of the programme for participants! Excursions require an organised, methodical planner who is engaging and confident leading groups of children.

• Workshop Lead: responsible for facilitating workshops that can be either thematic, reinforcing the vocabulary learned in English class to make it more practical and interactive, or focused on social and emotional learning, helping students develop their self-awareness through creative and mindful activities, or touch upon any scientific/mathematical knowledge the teacher might bring. 

No matter the role(s) filled, team members are expected to help plan, prepare and participate in various community engagement activities such as: picnics, community excursions, sporting events, etc.

You should be able to:

• Be consistent with your application of behaviour management techniques

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Communicate in English, both written and orally

• Deliver programme activities and carry out administrative and logistical tasks

• Plan and deliver effective and dynamic educational activities

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience with young children and teenagers in educational and leisure activities

• Experience working as a Scout leader or a leadership role in other such youth activities

• Experience working in the refugee context

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Youth Programme Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation. 

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

DofE Program Leader

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. The Duke of Edinburgh’s Award (DofE) is a UK charity that makes a difference to young people’s lives and prepares them for life and work. Young people from every possible background take part in the DofE programme each year to broaden their horizons, develop their leadership skills, learn to work with others, volunteer in their local communities, increase their employability, and prove to themselves they can succeed at a serious challenge. 

The DofE Leaders perform a vital role on behalf of the DofE and CAG. They are the adult leaders responsible for the management and training of a DofE group which could be at Bronze, Silver or Gold level. They lead, guide, train and support young people, agree their program choices, sign off their completed sections and approve their eDofE evidence.

Description

We are looking for someone to lead and train our DofE groups to a successful conclusion and take home an award to be proud of.

To get the most out of this role, you’ll probably have worked with young people before and have a love of the great outdoors and maybe into paddling, cycling, mountain biking or walking. You’ll be comfortable with the skills needed to complete expeditions (e.g. navigation, route planning, map reading, using a compass, campcraft) and be able to cope with changing and challenging situations. 

Formal qualifications in outdoor leadership (e.g. BEL or ML awards) or other skills (e.g.canoeing) are welcomed but not essential. CAG can provide training opportunities to the right person.

Key Tasks

Young people

• Ensure the delivery of high quality programs to young people in the DofE group.

• Manage the provision of a safe and enjoyable DofE programme for participants in the DofE group.

• Support participants to decide on their program choices and set their timescales and goals.

• Regularly encourage and review participation in chosen activities by participants.

• Train teams to undertake expeditions.

• Support expedition team(s) with their expedition planning.

• Coordinate with other CAG team members for the successful planning and completion of expeditions.

• Encourage the use of eDofE by participants, regularly approve uploaded evidence and agree the completion of sections.

• Celebrate achievements as often as possible.

CAG - the Licensed Organisation

• Keep in regular contact with the DofE Program Manager and CAG Trips Coordinator.

• Respond to requests from CAG in a timely manner.

General

• Regularly communicate with parents about DofE group plans / meetings etc.

• Use eDofE to measure the performance of the DofE group and to keep abreast of participation.

In addition DofE Leaders must undertake the e-induction and Introduction to the DofE courses.

Further training may be undertaken by completing the DofE Leadership Programme.

Ideally you should have / be:

• An ability to communicate with adults and young people, both verbally and in writing.

• An ability to organise and plan effectively.

• Office software literate.

• Able to provide inspirational leadership and motivate young people.

• Experience of working with young people.

• Build, maintain and facilitate effective working relationships with a wide range of people.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Commitment to DofE’s guiding principles & CAG ethos.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  This role puts you in a real position to support young people in developing their skills in expedition activities. You will play an invaluable part of the quality checking process of the expeditions. If you’re thinking of a career in teaching, youth work or outdoor education, or wish  to further your experience as an expedition expert, this role will give you invaluable experience.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.   You will also have some fun, support a good  cause, gain skills and experience, and support the DofE. 

About the location

Where will the volunteer be working?

The volunteer can do some of the work remotely, for instance, access eDofE from home and contact participants via online messaging services.  However, most of your time will be spent working in close contact with the DofE participants at our unit in Bickenhill on Tuesday meeting nights or on some weekends away on training and practice expeditions.

Travel Limit

• Some remote work but mainly on Tuesday nights at our meeting place in Bickenhill, Solihull.

When will the volunteer be working?

Volunteer availability

• Mostly Tuesday evenings (CAG’s meeting night 7pm - 9pm during term time).

• Expeditions happen several times a year, in locations locally and further afield so you will need to be available for some weekends away for expedition training and practice - for instance in the Derbyshire Peak District, Shropshire etc.

Estimate of time commitment

• 0 - 4 hours / week and some weekends - the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.