Events fundraising manager jobs in Amersham, buckinghamshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
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Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
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Shape the future service model, including workforce planning, channel strategy, automation and technology.
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Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
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Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
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Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
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Own and deliver KPIs, SLAs, performance dashboards and quality standards.
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Ensure effective processes, incident response, risk management and signposting and referral pathways.
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Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
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Lead the team members across functions such as supervisors, case support, QA and training
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Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
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Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
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Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
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Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
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Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
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Oversee high-risk escalations, operational risk identification and mitigation.
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Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
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Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
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Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
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Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
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Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
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Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
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Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
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Contribute to the expansion of the Helpline model into new geographies.
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Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
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Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
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Contribute to organisational strategy, planning cycles, and Executive Team decision making.
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Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
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Proven ability to scale a service, introduce new operational models and lead organisational change.
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Experience managing multi-layered teams (including volunteers), ideally across remote environments.
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Strong understanding of QA, safeguarding principles, operational risk, and compliance.
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Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
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Exceptional people leadership, communication and stakeholder-management skills
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Experience improving processes, implementing new systems or delivering service innovation.
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High emotional intelligence with a calm, pragmatic approach to problem-solving.
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Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
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Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
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Experience working in a charity or volunteer-powered environment.
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Experience delivering training, public speaking or representing an organisation externally.
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Experience with helpdesk systems, CRM, or telephony/triage systems
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Knowledge of trauma-informed practice.
What we offer
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Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
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Pension scheme - 8% employer contribution to your workplace pension scheme
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Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - an annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - access to ad-hoc training based on your role and professional growth interests
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Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
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Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
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Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a very well-established local charity which provides services and support for people with learning disabilities, autistic people, and their family carers, while also campaigning alongside them to improve their lives. The organisation aims to create a world where people with learning disabilities are valued equally, have their voices heard and are included in the community.
We are looking to appoint a new CEO to lead the organisation and ensure it continues to provide its much-valued services.
The successful candidate will have:
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Experience in a senior role in a relevant service i.e. Learning Disabilities, Children or Adult Services
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Experience of developing a strategy and monitoring framework in a similar environment
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Experience of effective partnership working at a strategic and practical level
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Proven track record of income generation and financial management
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Knowledge of charity governance, regulation for a medium size charity, and working effectively with a board of trustees.
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Knowledge of the Health and Social Care environment, including key policies and legislation
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Understanding of Health and Safety and Safeguarding in a service delivery environment
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Understanding of the Social Model of Disability and how to apply it to deliver empowering person-centred projects and services
Please read the full Job Description, Person Specification and Recruitment Pack for further information on the role.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria in the person specification.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: 16th of January 2026
Interview dates are planned for the 10th and 11th of February 2026.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
This is an exceptional opportunity to join Belong’s Senior Leadership Team as Director of Policy & Research, a role that sits at the heart of our mission to shape national conversations on cohesion and integration. You will lead Belong’s policy development, research strategy, and national partnerships, ensuring our work is grounded in robust evidence and lived experience. This position offers the chance to influence systemic change, amplify Belong’s voice with policymakers and opinion formers, and ensure our insights drive real-world impact.
As Director of Policy & Research, you will:
- Lead the development of Belong’s policy and research agenda, aligning it with organisational strategy and national priorities.
- Produce high-quality policy outputs, including reports, briefings, consultation responses, and thought leadership pieces.
- Oversee the design and delivery of research projects, including commissioning and partnership work, ensuring rigor and inclusivity.
- Translate research findings into actionable policy recommendations and advocacy strategies.
- Foster strong collaboration between the Policy & Research team and Programme Delivery team, ensuring insights inform both policy and practice.
- Build and maintain relationships with policymakers, parliamentarians, journalists, and opinion formers.
- Represent Belong externally at high-level meetings, events, and in the media, amplifying our impact and reach.
- Develop strategic messaging and narratives that position Belong as a thought leader in social cohesion.
- Support campaigns and public engagement initiatives that promote Belong’s policy goals.
- Contribute to organisational development, strategic planning, and income generation through proposal development and funder engagement.
- Line manage policy and research staff, providing leadership, support, and professional development.
This is a senior leadership role for someone who thrives in a collaborative environment and wants to drive systemic change at scale.
About You
We are seeking a strategic and insightful leader with:
- Proven experience in policy development and research leadership.
- Experience working in or with government, think tanks, or advocacy organisations.
- Strong understanding of social policy and influencing processes.
- Knowledge of cohesion, integration, and community relations.
- Excellent written and verbal communication skills, including media engagement and public speaking.
- Ability to translate complex research into accessible policy messages.
- Familiarity with participatory and applied research methods.
- Strong strategic thinking and planning abilities.
- Relevant qualification in public policy, social research, or a related field.
- Experience managing teams and budgets, and supporting income generation through fundraising and proposal development.
Personal Qualities
- Passionate about improving cohesion and integration in the UK.
- Strategic and visionary thinker.
- Collaborative and inclusive leader.
- Politically astute and intellectually curious.
- Practical, focused, and reliable.
- Committed to personal and professional development.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave
- Hybrid working (typically 3 days in the office)
- Enhanced sick pay and family-friendly policies
- 3% pension contribution
- Opportunities for professional development and growth
Join us and help shape national policy and research that builds stronger, kinder, and more connected communities across the UK.
Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.
Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.
The client requests no contact from agencies or media sales.
Job Purpose
Within the National Influencing & Networks team, the Digital Communications Officer is responsible for delivering core communications functions. The postholder will work directly with the Director of National Influencing and Networks to plan communications activity in line with organisational objectives, and to deliver planned, regular and ad-hoc outputs. They will also work closely with the Area Engagement and Partnerships Team. It is desirable for the postholder to bring innovative video editing and production expertise, along with strong digital content creation skills, to enhance Clinks’ communications reach and impact.
Duties and key responsibilities
· Contribute to the continued development of communications outputs of relevance to the voluntary sector working in criminal justice
· Deliver Clinks’ communications functions to ensure our work and the voluntary sector is promoted in an accurate and timely manner.
· Contribute to Clinks’ communications outputs through oversight of the organisational communications planner, supporting the development of timelines and executing as appropriate
· Responsible for publication and design of organisational policy reports, e-bulletins, newsletters, blog posts, ad-hoc publications and other relevant digital outputs
· Responsible for the collation and distribution of Clinks’ Light Lunch on a weekly basis as well as newsflashes, women’s network updates and art alliance updates
· Provide communications and digital expertise to all Clinks staff, including planning of social media, publications or key deliverables including Clinks’ annual State of the sector research
· Work closely with the Membership and Digital Development Officer to ensure coordination of Clinks’ digital output, and supporting the Clinks digital era by contributing to project managed task groups from a communications perspective
· Work with Clinks’ partners on the delivery of local communications outputs
· Lead on Clinks’ regular programme of reporting and benchmarking, with relevance to communications metrics, triaging responsibility within the organisation, and escalating as appropriate, as well as liaising with third parties as needed
· Track and evaluate the impact of Clinks’ communications and digital outputs and advise colleagues accordingly
· Responsible, with the Membership and Digital Development Officer, for keeping information on the website up to date.
· Ensure the implementation of Clinks’ Content Creation Strategy and social media strategy, and contribute to development of wider organisational digital strategy
· Continuously review comms process’ and outputs to ensure a continued high standard to Clinks overall delivery
· Support fundraising activity and bid applications to help secure income for development work.
Additional responsibilities
· Contribute to team activity, including the communication of policy positions rooted in evidence, expertise and experience
· Ensure high standards across all Clinks communications products
· Support the development and operation of the various groups, networks and structures facilitated by Clinks
· Represent Clinks at external meetings and events
· Work with colleagues to maintain and develop Clinks’ database of stakeholders to support the distribution of published materials and other communications.
General responsibilities
· Represent and be an ambassador for Clinks
· Work to support the mission, ethos and values of Clinks
· Be flexible and carry out other associated duties as they may arise, develop or be assigned in line with the broad remit of the position
· Support and promote diversity and equality of opportunity in the workplace
· Work collaboratively with others in all aspects of our work.
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
Education and experience
- 2-3 years’ experience in a communications-related role
- Experience in innovative video editing, production, and digital content creation is highly desirable.
Knowledge, skills and abilities
· An understanding of issues related to:
- The role of the voluntary sector in addressing social exclusion and inequalities
- The criminal justice system, in particular prisons and probation.
· The ability to engage audiences, persuade, and encourage understanding and participation in written and/or other communications, with a focus on social media output.
· Ability to manage multiple workstreams and competing priorities
· A collaborative approach to working with colleagues
· Strong IT skills, including knowledge of Microsoft Office, and an ability to support online platforms, including Drupal and Simple News, as well as proficiency in web development
· An eye for design, with the ability to liaise with external designers and to use design software, for example InDesign to create documents and manipulate document templates and Canva to produce assets.
· Clear, concise and engaging written and online communication skills
· A scrupulous approach to proofreading and a high level of skill in written English.
· Good knowledge of social media platforms such as LinkedIn and Bluesky, how to create and schedule engaging content for social media, and how to track engagement
· Monitor feed, share content and engage with Clinks’ members via social media
Personal attributes and other requirements
· Working well in a team with a flexible approach to work
· Ability to manage multiple and sometimes competing priorities
· Personal resilience and ability to stay focused in a rapidly changing environment
· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system
· Ability to apply awareness of diversity issues to all areas of work
· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system.