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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Podcast Guest Booking & Story Research is about people, not just content.
When we understand this:
Trust is built through consistent, thoughtful outreach and clear communication with potential guests
Safeguarding is embedded in how we approach stories, ensuring ethical research and respectful handling of sensitive topics
Respect is what keeps guests engaged, valued, and willing to share their stories authentically
About Us:
Tell My Truth and Shame the Devil C.I.C. is a survivor-led social enterprise dedicated to uncovering hidden truths about the world, exposing childhood sexual abuse and systemic illusions, and fostering conscious, humble, and empowered individuals. Our mission is to create a book club that educates, challenges, and awakens members to understand the “matrix” of society, the New World Order, and the realities often hidden by mainstream narratives.
About the Role
We are seeking a motivated Book Club Manager / Community Lead to develop, run, and expand our book club. This role requires someone passionate about knowledge-sharing, community-building, and guiding members through thought-provoking books and discussions that challenge conventional thinking.
The position is volunteer, with opportunities to transition into a paid role as the organization expands.
Why This Role Matters
Be part of a global, purpose-driven initiative focused on awakening, knowledge, and conscious community-building.
Flexible, remote work with the ability to shape and grow the club from the ground up. Opportunities to transition from volunteer to paid leadership as the club expands.
Make a real impact on members’ understanding of the world, fostering critical thinking and conscious living.
Experience Qualification and Requirements
Experience running or managing book clubs, discussion groups, or community programs is a plus, but passionate and motivated individuals are encouraged to apply.
Strong organizational and event management skills.
Excellent communication and facilitation skills for leading discussions.
Knowledge of tools and platforms for virtual book clubs (Zoom, Discord, social media, event management platforms, etc.).
Ability to research, source, and recommend books that challenge mainstream narratives and promote critical thinking.
Passion for personal growth, education, and community development.
Ability to engage members aged 16–35 and foster a welcoming and intellectually stimulating environment.Main Responsibilities/ Key Duties
Develop and establish the structure of the book club, including mission, themes, and long-term goals.
Schedule and organize regular book club sessions, both online and offline.
Manage and moderate discussions to ensure engaging, respectful, and thought-provoking conversations.
Source, curate, and recommend books aligned with the club’s mission of awakening, education, and self-reflection.
Create and host events such as webinars, author talks, workshops, or live discussions.
Promote the book club through social media, community networks, and other channels to grow membership.
Develop systems and processes to streamline operations, track member engagement, and improve overall club experience.
Mentor and guide members on critical thinking, awareness, and personal growth.
Additional Notes
This role is not suitable if you:
Prefer low-responsibility volunteer work
Avoid handling sensitive data or detailed reporting
Are seeking immediate paid employment
Are uncomfortable applying analysis to strategic decisions
Important to be clear:
This is a volunteer role during the CIC’s build phase
It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
A values-led conversation
A practical discussion about event planning, coordination and execution
If you believe that well-organised, purposeful events can change communities and that experiences inspire action, this role is for you.
Podcast Guest Booking & Story Research is about people, not just content.
When we understand this:
Trust is built through consistent, thoughtful outreach and clear communication with potential guests
Safeguarding is embedded in how we approach stories, ensuring ethical research and respectful handling of sensitive topics
Respect is what keeps guests engaged, valued, and willing to share their stories authentically
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Volunteer – Hampshire Hub
Thank you for your interest to become a Fundraising Volunteer at Cats Protection!
Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!
This role covers the Hampshire area.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking several volunteers fior administrative support committed Trustees across this dynamic Trust's activities in creating historical town maps and atlases. Roles include managing online meetings, contributing to operations including sales, events, marketing, basic book keeping and all other ways of being useful to the growing needs of the Trust.
We are on an ambitious path to increase the rate of publication, develop a strong educational outreach platform, and embed our maps in the communities of the towns we publish. Trustees are mainly senior academics and others committed to education and urban history and all have a passion for cartography. We currently have no employees
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No Panic has hundreds of members, and dozens of volunteers. We aim to create a sense of community among our members and volunteers.
The Community Engagement Team Co-ordinator volunteer will be responsible for running activities that will bring this about.
These include holding social events on Zoom and maintaining WhatsApp groups.
The engagement team can use their imagination and interests – events/groups could be anything from book groups to craft sessions. The co-ordinator organises and maintains the activities and can participate in them if desired.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.
Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.
What You’ll Do
About You
You’ll thrive in this role if you have:
For further information on the role and details of how to apply please visit our website.
Our mission is to relieve the pressure of poverty on families in Bromley in a practical way by providing them with baby, child and household items.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make A Smile is seeking a dedicated and knowledgeable Safeguarding Officer to help us ensure the safety and wellbeing of the children, families, and volunteers we support across the UK. If you have safeguarding experience and want to use your skills to make a meaningful impact, this role offers the chance to help shape safe, joyful experiences for vulnerable children.
About the Role
The Safeguarding Officer plays a central role in maintaining high safeguarding standards across all Make A Smile Chapters. You will work closely with the Recruitment Manager to deliver high‑quality safeguarding training to volunteers, ensuring they understand their responsibilities and feel confident when working with children.
You will also lead on maintaining and updating our safeguarding policies, liaising with relevant organisations to ensure they remain comprehensive, compliant, and aligned with current legislation. A key part of the role involves supporting local officers to ensure all volunteers have an up‑to‑date DBS check before attending events.
As the charity’s central point of safeguarding expertise, you will provide guidance on concerns, advise on escalation routes, and help embed a strong safeguarding culture throughout the organisation.
What We Need You to Do
- Deliver safeguarding training to volunteers
- Maintain and update safeguarding policies
- Ensure DBS compliance across all Chapters
- Provide guidance on safeguarding concerns
- Promote best practice and support volunteers
- Liaise with external organisations and stay up‑to‑date with legislation
Qualities and Experience
We are looking for someone with:
- Proven safeguarding experience (charity, education, healthcare, or social care preferred)
- Strong understanding of safeguarding legislation and best practice
- Excellent communication and organisational skills
- A calm, supportive, and approachable manner
- The ability to coordinate processes across multiple teams
- Good judgement, discretion, and attention to detail
- A commitment to Make A Smile’s mission and values
How This Role Helps Make A Smile
The Safeguarding Officer ensures Make A Smile can operate safely, responsibly, and confidently. Your leadership protects children, supports volunteers, and strengthens trust with families and partners. By maintaining robust safeguarding processes, you enable us to continue delivering magical, meaningful experiences to vulnerable children across the UK.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.
About the Role
The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.
Key Responsibilities
You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:
● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.
● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.
● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.
● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.
● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.
● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.
● Stepping in to run a session or arranging cover if a teacher is unavailable.
● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.
● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.
● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.
Skills and Qualities We’re Looking For
This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:
● Strong organisational and coordination skills.
● Confidence in supporting and guiding teachers.
● Creativity in helping shape engaging, event‑focused lesson plans.
● A proactive, solution‑focused mindset.
● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).
● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).
Time Commitment
Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.
Training and Support
You will receive:
● Full Trustee Training (online).
● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
● Guidance from the Chair and fellow Trustees.
● Access to existing lesson plans, training materials, and templates.
● Opportunities for personal development through CPD and charity‑funded training.
What You’ll Gain
● Experience managing a training programme within a national charity.
● Skills in coordination, leadership, and inclusive communication.
● The chance to shape how volunteers interact with children who use BSL or Makaton.
● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.
● The joy of helping volunteers develop skills that create magical, inclusive moments for children.
Safeguarding and Eligibility
Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.
We welcome applicants from all backgrounds who share our passion for helping children smile.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?
Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.
Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.
As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!
Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.
There will be lots of varied things to help with!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Widening Participation Officer tries to recruit, engage and support as many 16-18 year old volunteers as possible across all of our chapters, with particular focus on those that’d benefit the most from additional WP volunteers, often those
chapters doing the most events.
Due to the sizable scope of the role, the WP Subcommittee is there to help as needed. This is primarily through admin work. You should ensure that you have a suitable number of keen volunteers within the subcommittee that you can delegate tasks to, ensuring that they were well informed, supported and any tasks followed up. This is likely to involve plenty of messaging and occasional meetings.
A primary part of the role that you can delegate is to conceptualise and write the policy for managing 16-18 year old volunteers. This should have a focus on appropriate safeguarding and you can get input from the subcommittee and other Trustees/Officers but should include things like recruitment methods, required paperwork, risk assessments, management at events etc. These policies need to then be communicated effectively to committee and volunteers.
There are several ways that WP volunteers should be recruited. Schools/6th Forms should be proactively reached out to and a long-term connection formed, ideally through a named person such as a head of year, head of medicine applications or career progression advisor. They can then pass the information on to their students using a range of methods ranging from email to sending a video to, if the local chapter is keen or a member of the subcommittee is nearby, an in-person visit to an assembly or lunchtime/after-school training session.
Efforts should be made to build relationships with National bodies that provide volunteering or work experience to 16-18 year olds such as In2MedSchool and Medic Mentor, working closely with them to advertise our volunteering to their
students.
Once students are interested, they should be able to register as volunteers and attend an Introduction Training session. This can be a WP-specific session with particular focus on benefits and support for WP volunteers such as Duke of Edinburgh hours.
Once volunteers are involved, they should be supported through their time with us including email updates, check-ins, social media posts and training sessions around key times such as university applications.
Finally, of particular note, you should work with the Conference Officer to ensure that WP volunteers are supported in attending the Annual National Conference, in a safe way and have talks of interest to them.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Help make a better life for cats – because life is better with cats
Our vision for volunteering
Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.
The difference you’ll make
Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.
As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.
What you can expect from us
What we need from you
This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:
Time commitment
This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.
You could be just the volunteer we’re looking for
We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.
Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.
What are the responsibilities of this role?
This role will have the following duties, but are not limited to:
● To ensure Hidayah’s IT operating systems and equipment are fit for purpose
● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity
● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR
● To take the lead in evaluating IT related proposals for the Board of Trustees
● To provide strategic oversight of implementation and project manage any IT related projects
● To assist with documentation of processes and delivery of specific tech training for volunteers
● Manage and moderate the Hidayah Discord server
● Operate as Hidayah’s Google Workspace administrator
● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization
How much commitment is required?
We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:
● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear
● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives
● To be part of a communications group to keep up to date with Hidayah developments
● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms
● To check emails and to respond when needed
● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
● To contribute toward the Annual Report once a year
● To be in post until the next AGM
● The role is subject to a 6 months probationary period.
What do we expect from a Trustee: IT Tech Officer
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
● Educated to degree level or experience which demonstrates equivalent technical role
● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)
● Adept knowledge of Discord as a communications platform and server management
● Knowledge of Google Workspace
Personal Skills:
● Ability to understand confidentiality, equality and diversity and safeguarding procedures;
● Ability to respond to resolving conflict situations if needed;
● Someone who can behave with professionalism.
Administration Skills:
● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information
● A high degree of literacy of Microsoft Office and IT Applications
● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;
● To read, understand and agree with the constitution of Hidayah (available on website).
Additional:
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.
Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
This role exists to:
Support the coordination and tracking of volunteer activity across teams
Translate organisational needs into structured volunteer workflows
Maintain and improve systems for onboarding, engagement and offboarding
Monitor volunteer participation, capacity and gaps
Support compliance with safeguarding and organisational policies
Ensure consistency, documentation and scalability in volunteer operations
You are the link between volunteers, systems, operations and organisational visibility.
About the Role
To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.
Why This Role Matters
Strong volunteer operations:
Ensure volunteers are supported, organised and able to contribute effectively
Maintain safeguarding, compliance and ethical standards
Create visibility of who is doing what across the organisation
Build sustainable systems that reduce confusion and duplication
Strengthen the organisation’s ability to grow and deliver impact
Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.
Experience Qualification and Requirements
Technical Skills
Strong proficiency in:
Google Sheets / Microsoft Excel
Data tracking and reporting tools
Ability to organize and interpret large sets of data
Analytical Skills
Strong problem-solving and critical thinking ability
Ability to identify patterns, trends and inefficiencies
Detail-oriented with a structured approach to analysis
Communication Skills
Ability to present data in a clear, concise and actionable format
Strong written communication for reporting
Organisational Awareness
Understanding of how teams and workflows interact
Ability to think in systems, not just tasks
Preferred Background in:
Operations
Business Administration
Data Analysis or related fields
Preferred previous experience in:
Operations analysis
Project tracking
Process improvement roles
(Experience working in remote or volunteer-based organisations is an advantage)
Main Responsibilities/ Key Duties
Core Objectives:
Provide clear visibility into operational performance across all teams
Identify inefficiencies, bottlenecks and process gaps
Recommend practical, data-backed improvements
Support leadership with structured reporting and insights
Strengthen accountability and operational clarity across the organisation
Key Responsibilities:
1. Data Tracking & Performance Monitoring
Develop and maintain centralized tracking systems (e.g., Google Sheets)
Monitor key operational metrics across departments, including:
Volunteer recruitment and onboarding timelines
Task completion rates across teams
Program and project delivery timelines
Ensure data is accurate, up-to-date and consistently maintained
2. Reporting & Insights
Prepare weekly or bi-weekly operational reports for leadership
Clearly highlight:
Performance trends
Delays and inefficiencies
Areas requiring attention
Translate raw data into clear, actionable insights
3. Process Analysis & Mapping
Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)
Identify:
Bottlenecks
Redundant steps
Communication breakdowns
Provide structured recommendations for process improvement
4. Risk Identification & Escalation
Proactively flag:
Missed deadlines
Workflow delays
Inactive or unresponsive team members
Escalate findings to the Operations Manager with supporting data and context
5. Systems & Process Optimization
Recommend improvements such as:
Workflow restructuring
Automation opportunities
Standardized templates and tracking systems
Continuously evaluate the effectiveness of existing systems and suggest refinements
6. Cross-Functional Collaboration
Work closely with:
HR Team (for recruitment and onboarding tracking)
Team Leads (for task and performance tracking)
Operations Coordinator / Executive Assistants (for workflow visibility)
Ensure alignment between data insights and operational execution
Scope and Boundaries for the role:
To ensure clarity and efficiency:
The Operations Analyst WILL:
Analyze data and workflows
Provide insights and recommendations
Track and report performance metrics
The Operations Analyst WILL NOT:
Manage or supervise team members
Enforce task completion or chase individuals
Schedule meetings or handle administrative coordination
Make final operational decisions
Working Relationship:
The Operations Analyst will:
Report directly to the Director of Central Operations & Executive Coordination
Support decision-making but will not replace leadership authority
Work collaboratively across all teams while maintaining objectivity and independence
Key Performance Indicators (KPIs)
Success in this role will be measured by:
Accuracy and consistency of operational data
Timeliness and quality of reports
Clarity and usefulness of insights provided
Number and impact of process improvements implemented
Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
Establish a centralized operations tracking system
Deliver consistent and structured performance reports
Identify at least 2–3 key operational inefficiencies with clear recommendations
Provide leadership with improved visibility into organisational performance
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Make a Smile
Location: Remote - UK-based (with opportunities for occasional in-person involvement)
Commitment: Flexible, approx. 4–6 hours per week
About Make a Smile
At Make a Smile, we believe every volunteer should feel supported, valued, and empowered. Our volunteers are the heart of our charity, and we work hard to break down barriers so that everyone—no matter their background—can get involved and make a difference to children’s lives.
The Role
The Supporting Chapter Manager provides support to Chapter that are deemed to be struggling. They should assess chapters frequently to ensure they have a clear awareness of what a chapter requires support, in addition to input from other Trustees. They will then provide hands on support to the struggling chapters with focus on recruitment, events and costumes.
What You’ll Gain
Hands-on experience in volunteer management and co-ordination.
The chance to make a lasting impact in the areas needing the most support.
Opportunities to develop leadership, communication, and management.
The satisfaction of knowing you’re helping volunteers feel supported, engaged, and empowered.
Time Commitment
This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on activities or events.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.