Executive administrative assistant jobs in west london, greater london
We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.
This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.
As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.
You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.
This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.
If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.
What you’ll get from us
We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
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To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Job Purpose
The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.
The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.
The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.
2. Main Duties and Responsibilities
Client Assessment and Support Planning:
- Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
- Develop and implement personalised support plans, setting clear and achievable objectives.
- Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.
One-to-One Support (Including Complex Cases):
- Deliver time-limited one-to-one support (up to 12 weeks per service user).
- Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
- Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
- Provide crisis intervention and risk management where necessary.
- Support service users to access appropriate community-based interventions and ongoing mental health support.
Volunteer Supervision and Coordination:
- Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
- Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
- Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
- Ensure volunteers are appropriately matched to service users based on needs and skills.
Referral and Collaboration:
- Refer service users to specialist services, community resources, and crisis intervention where needed.
- Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
- Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs
Monitoring, Evaluation, and Administration:
- Maintain accurate and confidential records of service user interactions, support plans, and progress.
- Collect and report outcome data to measure service effectiveness, including impact on complex cases.
- Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
- Contribute to quarterly reports and service performance reviews.
3. Person Specification
Essential Experience & Knowledge
- Experience in related support role (e.g. mental health, social care, or related)
- Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
- Experience conducting needs and risk assessments and developing support plans.
- Ability to provide effective emotional support, using active listening and trauma-informed approaches.
- Experience providing supervision /support, ensuring high-quality service provision.
- Strong organisational and time management skills, with the ability to prioritise workload effectively.
- Ability to work independently and collaboratively as part of a multi-disciplinary team.
- Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Experience in mental health or social care.
- Discretion.
Desirable Skills and Experience:
- Experience in volunteer management.
- Strong IT skills, including proficiency in Microsoft Office and Experience of
- Experience in crisis intervention and risk management, particularly in complex cases.
- Knowledge of local mental health services and support networks.
- Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
- Qualification in mental health or social work.
Qualifications:
- NVQ L3 qualification (or Equivalent) mental Health or relevant support related field
Specialist Skills/ Ability/ Knowledge
- Ability to solve problems and make sound decisions to support others in a fast-paced environment.
- A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
- IT is proficient particularly within Microsoft 365 environment
Communication
- Effective communication and interpersonal skills (written, oral, digital)
- Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.
Personal Qualities
- Able to build strong working relationships
- Passionate about mental health and committed to supporting individuals to achieve their goals.
- Empathetic and compassionate, with a non-judgmental approach.
- Resilient and adaptable, with the ability to manage challenges effectively.
- Proactive and solution-focused, with a strong sense of initiative.
- Committed to equality, diversity, and inclusion in all aspects of service delivery
4. Application Guidance for Candidates
Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:
- Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
- Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
- References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
- Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)
- What specifically attracts you to this role with Mind in Kingston? (max 200 words)
- This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
- Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
- Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)
As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.
Applications and interviews timeline:
Applications closing date Tuesday, 29th of July 11:59pm
Interviews will take place on Tuesday 5th of July & Thursday 7th of July
Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.
Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.
Thank you for your interest in joining Mind in Kingston.
To apply, please submit:
Your CV – With relevant experience and contact details.
Proof of Right to Work in the UK – Requested at interview.
Two References – Contacted only if you're successful.
As we work with vulnerable adults, an Enhanced DBS check is required before starting. You’ll need to provide ID, such as a passport, driving licence, or utility bill.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.