Executive jobs in chigwell, greater london
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
Prospectus is supporting a London focused grant givng organisation in the search for a Director of Development. This organisation exist to improve the lives of the most disadvantaged people in London by working with donors to invest in small, local charities and community groups. They empower local community organisations and leaders to identify their needs and solutions and connect these groups with funders, distribute resources, and help increase their impact. Additionally, they promote the value of local organisations, encourage philanthropy, and build relationships between communities and funders, and have given £127 million in grants to grassroot organisations in London since 2010.
Director of Development
Permanent
circa £75,000 FTE
London with hybrid working 1 day per week
The Director of Development will be responsible for developing and achieving the organisation's income strategy, with particular focus on developing, prospecting, and building relationships with high value donors, corporates, financial advisors, and wealth management. As part of the Senior Leadership Team, this role will be a strategic Director, whilst also leading on key donor facing relationships. This role will be critical to leading and executing successful engagement strategies for both internal and external stakeholders, with the support of a small team of two.
The successful candidate will be able to evidence setting strategy and delivering successful high value income generation growth. This person will be able to demonstrate identifying and securing gifts of a six-figure plus level. They will have a proven track record of developing and maintaining strategic senior networks. This person will have managed other team members before and be a strong communicator with other senior internal stakeholders and external donors.
Application information
Closing date for completed applications is midday on 24th August.
To apply
To apply for the role please upload your CV together with a supporting statement (of no more than 2 pages) onto the Prospectus website via the link below.
Prospectus is committed to providing equality of opportunity and welcome candidates from a diverse range of backgrounds. For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus on
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
The Barbican is a multidisciplinary international arts centre in the City of London.
Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.
Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring.
As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.
The role
Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work?
We are seeking a Philanthropy Officer to play a key role in supporting and delivering excellent stewardship for our Patrons and most generous individual donors. From dance and film, to music, theatre and visual arts the Philanthropy team works across the whole of our ambitious and joyful cross-arts programme, giving you the chance to share the best of the Barbican with our closest supporters.
The Philanthropy Officer will be the main point of contact in the Philanthropy team, primarily account managing our lower-level Patrons and supporting the stewardship and recruitment of higher level donors. Alongside the delivery of our Patrons scheme, they will lead on all individual giving events and manage the philanthropy team’s participation in Development-wide events such as exhibition private views. The Philanthropy Officer also provides key administrative support to the Philanthropy team, keeping track of financial reconciliation, preparing invoices, and managing accurate income data in our CRM Spektrix.
This is an excellent opportunity for someone eager to build on their experience of relationship management and develop their career in fundraising while contributing to the work of an exciting multi-arts venue at a key point of change for the
organisation. The successful candidate will be supported to gain experience across all aspects of individual giving, and to develop themselves as an ambitious and high-achieving fundraiser. The Barbican offers an excellent range of staff benefits full details can be found on our website.
The client requests no contact from agencies or media sales.
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides: The Global Partnership to End Child Marriage is seeking a Head of Finance to join its team based in London, UK. The successful individual will lead on strategic financial planning and financial day to day management at Girls Not Brides to advance our business model, financial sustainability and growth. The role ensures effective financial functions across the organisation, manages compliance with UK and overseas regulatory requirements, and works closely and hands on with other teams to oversee the preparation of proposals and budgets for prospective grants.
ABOUT YOU
We are looking for a passionate, talented senior finance professional with at least 5 years post qualified experience. You will have experience working in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise. You will have qualified and hold membership in a recognised professional accountancy body. Your qualification and experience will ensure you hold an advanced understanding of the principles underpinning financial management and planning, with significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience. You will be experienced in year-end reporting and proficient in engaging with statutory and other auditors. Ideally you will bring experience gained in a similar international charity, working in a multi-currency environment.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
Fluency in English is essential for this role.
KEY RESPONSIBILITIES
Financial Leadership
· Lead on strategic financial planning and financial management at Girls Not Brides to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting.
· Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation.
· Support all Directors/Heads of teams to ensure ownership of financial planning, annual budgeting, quarterly forecasting, cost management, priorities and activities, as best serves the mission of the organisation.
· Lead on financial risk management including the implementation of appropriate risk management strategies such as financial controls, fraud prevention and processes to ensure value for money, and conduct regular reviews of Girls Not Brides’ financial policies and processes.
· Provide critical financial information, analysis, advice and support on financial issues and emerging opportunities.
· Assume responsibility for managing, planning and monitoring the Finance department’s budget.
· Provides leadership with regards to vision, purpose, and functions for the long-term development of the Finance Team.
Financial Management and Accounting
· Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to Girls Not Brides’ funders, potential funders and the Board of Trustees.
· Manages timely, accurate and impactful quarterly management accounts to enable business planning and monitoring of organisational performance.
· Monitor financial performance, oversee reporting and cash flow management functions and systems.
· Develop and oversee robust and effective financial systems and processes for Girls Not Brides’ staff members based internationally.
· Ensure the smooth running of all accounting, financial transactions and evidence record keeping processes.
· Lead on procurement systems and implementation, identifying efficiencies and value for money.
· Manage and oversee internal control policies and procedures to ensure compliance across the organisation.
· Assume ownership of the organisation’s accounting system, including identifying and implementing measures to ensure strong efficiency.
· Ensure and manage an effective accounts payable function.
· Manage effective payroll, pensions and related employee benefit processes.
· Manage the organisation’s foreign currency exchange policy and cash investment policy, ensuring compliance with donor terms.
Audit and Tax Compliance
· Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator.
· Manage the production of the annual report and financial statements, ensuring compliance with relevant legislation, SORP and accounting standards.
· Manage the external audit process and implementation of the audit findings.
· Oversee the project audits required by donors.
Grant Accounting and Compliance
· Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants.
· Supervise the preparation of all financial grant reporting, ensuring that the Development & Outreach team receive accurate and timely information for effective grant and donor management and compliance.
· Maximise cost-recovery from grants through strong financial planning and cost analysis processes, to ensure financial viability of projects and grant agreements.
· Provide support to, and build capacity of, other teams to support grant compliance as necessary.
· Review, and as needed negotiate, the legal and financial provisions of grant agreements.
· Oversee and ensure all received grants are promptly recorded and acknowledged, as well as paid out and reported on in accordance with donor requirements.
· Achieve timely, effective and clean external grant audits.
PERSON SPECIFICATION
Essential experience
· ACA/ACCA/CCAB/CIMA qualified.
· Significant professional post-qualified experience in a similar senior-level finance role in the not-for-profit sector, international/intergovernmental organisation or social enterprise
· Degree-level qualification in a relevant area such as accounting, finance or business administration, or equivalent professional experience.
· Up-to-date knowledge of relevant UK charity statutory requirements e.g. SORP, Charity Accounting, IFRS/IAS.
· Advanced understanding of the principles underpinning financial and grant management and planning and of demonstrating impact and value for money.
· Significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment.
· Proven experience of presenting and working with Boards and Finance Committees.
· Proven experience with contracts and grants management, including cost recovery models and revenue management, as well as donor compliance and due diligence.
· Demonstrated experience in strategic business planning and review.
· Demonstrated direct experience of financial reporting to a Board of Trustees and major donors.
· Experience of using multi-currency accounting systems, such as Sun Systems, SAP Concur, QuickBooks, Sage and other relevant systems.
· Good knowledge of using complex excel functions such as macros, vlookup, pivot, sumifs, data analysis.
Please see our website for the full job description.
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Please note: There is one vacancy for the Head of Finance position, which is based in London. Candidates must already have the right to work in the UK at the time of applying and for a minimum of two years.
The closing date for this role is 23:59 GMT on 10th August 2025.
Interviews for shortlisted candidates will take place on 14th or 15th August 2025.
To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.
We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager (Major Donors)
Salary: £40,000 to £45,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.
Here's a summary of your key responsibilities:
- Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
- Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
- Maximise the partnership opportunities with the Lord Mayor’s Appeal.
- Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
- Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
- Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
- Work with colleagues to identify and scope new high value partnership prospects and application opportunities
- With the support of the Head of Development, develop and implement the donor giving strategy
- Report against income, expenditure and other targets
- Keep MQ’s central database up to date with all prospect actions
About You:
This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
We are open to receiving applications from both experienced Fundraising / Philanthropy Managers as well as Fundraising Officers looking for the next step up.
Essential role requirements include:
- Previous major donor fundraising experience
- Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
- Has a can-do attitude
- Demonstrates a commercial mindset
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Willingness to attend networking events as required
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Background or study in relevant fields of mental health sciences
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Sunday 17th August 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action, and getting people into work.
Our Young People and Families Hub (YP&F) delivers a wide range of integrated support services that are designed to help resolve complex difficulties experienced by young people and their families/carers. Our Hub works with those in trouble, providing early intervention to those who are in crisis, leaving care, missing from home, or with substance misuse or mental health problems - services support people no matter what their situation, and have demonstrated a high success rate.
Our Merton Risk and Resilience Service is an integrated service, focused on mitigating risk, and promoting resilience, in children and young people (C&YP). Our service aims to reduce the harm to children and young people (aged 18 and under), within the Child Exploitation (CE) and Missing service area, and C&YP (aged 24 and under), within the substance misuse service area.
Job Description
*Permanent, full-time - up to £29,000 per annum
*This role requires access to a car, and a full driving licence.
The role of Young Person's Practitioner (Risk and Resilience) is an excellent opportunity to make a direct and valued difference to the lives of children and young people (C&YP), who are at significant risk of experiencing child exploitation, substance misuse, or going missing from home.
Providing tailored support and guidance to children, young people, and families, this role will actively contribute to achieving high standards of care, quality, and positive outcomes - supporting service users to fulfil their potential, through consistent and meaningful participation.
Main Duties:
- Providing tailored one-to-one support, guidance, and interventions.
- Assessing the needs of children and young people, determining appropriate support plans and pathways, and informing risk reduction plans - supporting access to additional or specialist services where necessary.
- Ensuring that referrals, support, care, and risk management are of a high quality, with ease of transition.
- Developing sustainable joint service work with referring agencies, local authorities, children’s social care, and children and families services (CFS).
- Ensuring timely and appropriate data recording – including tracking, outcome monitoring, KPI monitoring, and assisting with the production of feedback reports.
- Providing consultation, information, training, and presentations, to a wide range of stakeholders, from varied settings (we can help to build your skills in training provision if required).
This role works in partnership with a wide range of partner agencies and commissioners, providing continuous opportunities to build your network and knowledge within the Children’s Social Care Sector. We will also support you to build service-area specialisms, in the areas of Substance Misuse, Child Exploitation, Missing from Home, or Families work. We are highly invested in supporting the continuous professional development of our staff, and our staff are also encouraged to visit the extensive variety of national services that Catch22 can offer.
The team are dedicated to making a difference in the lives of children and young people, working through a relationship-based approach, that draws on the ethos and values of young people. Integrating a variety of work backgrounds, the team utilise a ‘Think Family’ approach – and all staff are trained in motivational interviewing, trauma informed practice, and brief solution-focused interventions – click here to find out more.
We are also interested in candidates who can demonstrate transferable experience in the following areas:
- Working with children and young people with a range of vulnerabilities.
- Building positive relationships with children and young people, and their families.
- Carrying out assessments, risk management, and care plans, and providing interventions.
- Please click here to view the full Job Description.
Qualifications
- 5 GCSE’s (grade C or above), or equivalent.
- Experience of working with children and young people, with complex needs or vulnerabilities.
- Preferable: Working knowledge of supporting children and young people in one or more of the following areas: substance misuse, child exploitation, missing from home.
Additional information
- Salary: Up to £29,000 per annum (depending on knowledge and experience)
- Hours of work: Full time, 37 hours per week*
- Contract: Permanent
- Location: Ciic Centre, Morden Library, London Road, Town Centre, Morden SM4 5DX
- We have 2 positions available. The Risk and Resilience YP Service requires a ratio of male Practitioners, to ensure that we are able to offer accessible support to young people, and where required or identified, young people have the choice of who they wish to be supported by. For these reasons, one of the positions is open to male applicants only.
- This role requires access to a car, and a full driving licence.
- Catch22 supports flexible working, and we are ambassadors of a positive work-life balance - any hours worked outside of regular contracted hours will be accrued as Toil, and wherever possible, these are taken at the member of staff's convenience.
- This is a community-based role, however we are open to discussing flexibility for remote working days where service delivery allows.
Benefits
- Discounted shopping opportunities, with over 1,400 retailers – through our Rewards Hub.
- Access to a 24/7 GP helpline – including online video consultations, and electronic private prescriptions.
- Employee Assistance Programme – a free, confidential service that offers expert advice, information, and counselling, for all staff and their dependents (24/7, 365 days a year).
- Access to a network of trained Mental Health First Aiders, across the organisation.
- Cycle to work scheme.
- 28 days annual leave (+ 8 public holidays) – increasing to 33 days after five years.
- Matching employer pension contributions of 4%.
The client requests no contact from agencies or media sales.
Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?
User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.
80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.
This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as a HR Business Partner and play a pivotal role in driving business success, enhancing the colleague experience, and shaping the future of our organisation through strategic HR leadership.
⌚ Hours: 35 hours, Monday to Friday
Contract type: Permanent, Hybrid
Salary: £42,213.23 - £51,078.01 (dependant on location and experience)
What is a HR Business Partner?
As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.
A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.
As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.
The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.
About You
You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.
To excel in this exciting opportunity, you'll need to bring:
✔️ HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.
✔️ Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.
✔️ Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.
✔️ Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.
If you're ready to showcase your skills in a role where you can truly make an impact, then we invite you to join our team. Apply now and let's shape the future of HR together!
What we can offer you:
- Financial: Competitive salary with opportunities for progression, up to 5% employer pension contribution, expenses are reimbursed quickly, within just 10 days
- Work-Life Balance: Alongside 25 days annual leave, enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and family-friendly policies
- Reward: Long service rewards and perks and discounts on over 4000 retail and hospitality outlets through Blue Light card
- Health and Wellness: Access to Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
- Career Development: Paid training and development, opportunities for accredited apprenticeship programs, and potential for career progression.
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





This is a crucial and hands-on leadership role, responsible for overseeing the charity’s financial management. You will ensure accurate and timely financial and management reporting, maintain robust financial controls, support the Senior Leadership Team in strategic decision-making, and drive continual improvements in systems and processes.
You will oversee the preparation of statutory accounts and audits, ensure compliance with Charity Commission and Companies House requirements, and develop the Finance Team to deliver excellence. To read the full job description, including information on role particulars, and why New Wine is a fantastic place to work, please download the attached document.
Key Responsibilites:
Routine Financial Oversight
· Oversee all accounting, cash management, reconciliations and authorisation of payments.
· Monitor day-to-day financial operations: banking transactions, current and deposit accounts, payroll, and other transactions.
· Maintain the fixed assets register and monthly depreciation.
· Manage cash flow, investing excess cash where appropriate.
Budgeting, Forecasting & Reporting
· Manage and prepare annual budgets and forecasts in collaboration with the Director of Operations and senior leadership team.
· Provide timely, accurate and accessible management accounts and reports for senior managers, budget holders and Trustees.
· Interpret complex financial information clearly for non-finance colleagues.
· Regularly update forecasts with a target of quarterly reporting.
Statutory Accounts, Compliance & Audit
· Lead the preparation and audit of end-of-year statutory accounts, working closely with external accountants/auditors.
· Ensure all statutory obligations are met including VAT returns, Gift Aid claims, Companies House, Charity Commission and HMRC requirements.
· Stay up to date with Charity SORP and charity sector financial regulations, ensuring compliance and training the team accordingly.
Systems, Process Improvement & Controls
· Design and implement financial systems and process improvements to drive efficiency.
· Maintain strong financial governance and internal controls.
· Monitor the effectiveness of financial practices and policies and make recommendations for improvements.
Team Leadership
· Supervise, develop and motivate the Finance Team to achieve high standards.
· Carry out quarterly reviews and provide day-to-day support.
· Foster a collaborative, proactive working culture.
Event Finance Management
· Oversee financial management at New Wine events, including systems for income reconciliation, cash controls, onsite banking and petty cash.
· Ensure accurate reconciliation of income from the event booking system.
HR & Payroll Administration
· Oversee payroll preparation and submissions including HMRC and pensions.
Other Duties
· Respond to queries from Trustees, Director of Operations, budget managers and external stakeholders as required.
· Work well with all members of the wider staff team.
· Attend and sometimes lead staff prayers and other meetings.
Person specification:
Essential Attributes
- Strong planning and organisational skills
- Excellent time-management with the ability to manage multiple priorities under tight deadlines
- Analytical approach to problem-solving and sound decision-making capabilities
- Proactive and self-motivated, with a drive to deliver high-quality results
- Commitment to high standards, accuracy, and robust financial controls
- High attention to detail and accuracy
- Collaborative team player with a task-focused mindset and proactive attitude
- Ability to positively influence and persuade others
- Discretion and professionalism in handling sensitive financial information
- Ability to think critically and maintain good judgement under pressure
Essential Skills & Experience
- CCAB qualified accountant or equivalent substantial experience
- Significant experience in financial management, accounting, and budgetary control
- Proven track record in producing management and statutory accounts, and managing audits
- In-depth knowledge of Charity SORP, financial governance, and compliance within the charity sector
- Strong verbal and written communication skills
- Proficiency in Xero and Microsoft Office, including Excel (advanced), Outlook, Word, and Teams
- Experience in payroll administration, including workplace pensions and leave accruals
- Experience of financial governance and control mechanisms
- Proactive approach to adopting new and more efficient ways of working, using the latest software where appropriate, and providing timely, accurate and relevant reports to colleagues.
- Experience supervising or line managing staff, with the ability to develop and motivate teams
Desirable Skills & Experience
- Experience managing restricted or trust funds
- Up-to-date and practical VAT knowledge
- Experience within a faith-based or charity organisation
- Experience engaging with Boards or Trustees
- Familiarity with the financial aspects of event operations
- Understanding of safeguarding, HR, or operational compliance processes
- Diplomatic approach and understanding in stakeholder engagement
Desirable Knowledge
- Strong understanding of charity finance regulations and sector best practices
- Commitment to the vision, mission, and values of New Wine
- Highly proficient in accounting systems and Microsoft 365 (Excel, Outlook, Word, Teams, Planner)
The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is not intended to include all duties an individual in this position might be asked to perform or all capabilities that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with our client to recruit a Head of Scaling.
Our client helps local people take control of their town’s future, together. In every place, people are stepping up to improve their communities. But too often, they’re doing it without the backing, funding or infrastructure they need. The organisation supports a shared vision, connects energy and ideas, and helps long-term investment flow to what matters most.
With a strong foundation in North East Lincolnshire and ongoing learning from the work on the ground, our client is now aiming to support more towns to lead change on their own terms.
The Head of Scaling will play a key role in this next phase by helping to codify the organisation's approach and building a movement of other places keen to work in a similar way.
You’ll work with local and national partners to build the support, tools and connections that help this work land well in different contexts. You’ll also help grow a network of towns committed to long-term, locally-led change, sharing learning and building momentum together.
The successful candidate will bring experience of designing and delivering programmes across different locations. You’ll be confident building partnerships, translating ideas into clear offers, and creating practical tools others can use. You’ll work well across sectors, be comfortable managing complexity, and bring a collaborative and relational leadership style.
This is a permanent, full-time role (four-day working week on compressed hours). The role is remote with regular travel across the UK, including visits to London and our client partner towns.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.
Interviews: Early September
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sense International are currently recruiting for a Fundraising Officer to join their Fundraising team. This permanent opportunity will work on hybrid basis from our office in King's Cross, London, working 37.5 hours per week.
The successful candidate will play a key role in delivering and growing income to support the charity’s mission. Working closely with the Senior Trusts Funding Manager, you will help implement fundraising plans across multiple income streams, including trusts and corporate foundations, events and individual giving.
As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including programmes, communications and finance. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development as well as having ownership yourself in developing a portfolio of donors.
Key Responsibilities
- Prospecting and researching new trusts and corporate donors who align with Sense International’s mission and can support our work.
- Writing compelling grant applications and proposals to new potential donors.
- Working with the programmes team and Senior Trusts Manager to draft compelling funding reports for donors.
- Track and report on income, KPIs, and donor engagement activity.
- Support the delivery of our Big Give fundraising campaign to grow income and individual donor engagement.
- Manage our small group of eventers including London and Paris Marathons.
- Work with colleagues across fundraising, communications, programme delivery and finance to ensure consistent messaging and reporting.
- Supporting with other adhoc duties that may arise as requested by the CEO and Associate Director, including supporting other members of the Sense International team.
Manage an unrestricted annual mailing to small trusts and foundations to secure target
Key skills and experience
- Experience in a fundraising, communications, or marketing role.
- Excellent written and verbal communication skills.
- Strong organisational and time-management skills.
- Ability to manage multiple tasks and deadlines.
- Demonstration of developing excellent proposals, reports and supporter communications.
- Excellent organisation and prioritisation skills.
- Ability to use own initiative.
- Be able to communicate and work collaboratively with a range of stakeholders and colleagues
- Ability to operate in a fast paced, multi-stakeholder environment – comfortable working across a diverse range of issues and campaigns simultaneously.
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense International
Sense International is the only international non-governmental organisation dedicated to supporting people with deafblindness and their families around the world. Sense International supports programmes in Kenya, Tanzania, Uganda, Romania, Peru, India, Bangladesh, and Nepal.
The Sense International team provides strategic leadership to the Sense International global family and supports global programmes and fundraising in addition to day-to-day support on operations including finance and human resources. Additionally, the Director of Sense International is line manager to the Regional Director of East Africa, who overseas programmes and operations in Kenya, Uganda and Tanzania and she also line manages the Director of Sense International Romania and the Director of Sense International Peru. The Director of Sense International also sits on the boards of Sense International Kenya, Sense International Uganda, Sense International Tanzania, Sense International Romania and Sense International Peru.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Head of Clinical Audit and Research
£63,108 - £70,710 pa, plus excellent benefits
London (including flexible working)
Permanent
The College Centre for Quality Improvement (CCQI) is at the forefront of supporting improvement in mental health services across the UK. Working with over 90% of mental health service providers nationwide, we lead innovative programmes that help to improve the quality of care for people with mental health needs.
Our work spans a wide range of service types and is delivered in close collaboration with mental health professionals and individuals with lived experience.
We are seeking a dynamic and proactive person to lead our national clinical audit programme, Invited Review Service and multi-source feedback tools for psychiatrists.
You will manage a programme of work with a budget of over £1.5 million per annum. You will supervise programme managers and have excellent leadership, organisational and communication skills.
You will be an experienced project and people manager and have experience of working in quality assurance, quality improvement, audit or research, ideally in healthcare.
You will collaborate with a wide range of partner organisations, clinicians and patient and carer representatives. You will also have the opportunity to grow the department research work.
This is an exciting opportunity to make a tangible difference to mental health care at a national level.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 11 August 2025.
Interviews: Thursday 11 and Friday 12 September 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ivy Rock Partners are working with Parkinson's UK on their recruitment for a Head of Finance Operations as part of a planned restructure to facilitate the charity's continued growth and expansion.
Parkinson's UK are pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.
About the role
We are looking for a Head of Financial Operations, who will provide leadership and development to the Financial Transactions Team and the Local Groups Finance Team during a period of transition to new systems and processes.
You will lead the annual audit process, acting as the primary contact for auditors and other external advisors. Additionally, you'll be responsible for enhancing the efficiency and effectiveness of financial and reporting processes throughout the charity by leveraging data and digital tools.
What you’ll do
- Lead on the Annual Accounts production and act as key contact to the Auditors and Governance Team.
- Continuously drive improvements and actively contribute to the Finance Transformation to finance processes and systems (will also lead on the implementation of a new finance system when budget is assigned)
- Act as lead, mentor and coach to the Financial Accounting Team and identify opportunities to improve processes.
- Manage financial risks and improve internal controls through compliance to relevant governance
What you’ll bring
- Proven experience of leading the Annual Accounts production and ability to distil and present it to a wide range of non-finance stakeholders
- A CCAB (or equivalent) qualified accountant with excellent technical financial accounting skills, including knowledge of relevant accounting principles, VAT and fund accounting
- Experience building rapport and constructive relationships with senior managers across the organisation to deliver continuous improvements
- A proven track record of coaching and mentoring individuals and delivering results through teams
How to Apply
Ivy Rock Partners are exclusively partnering with Parkinson’s UK on this vacancy. Please apply using the apply function or get in touch with Holly Arrowsmith at Ivy Rock Partners for further details.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Head of Philanthropy & Partnerships
Location: London (hybrid, 2 days per week in the London office)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our purpose which is to put the power of first aid in everyone’s hands so we’re all closer to help in an emergency.
We inspire the next generation with youth programmes and provide fully trained and equipped first aiders and ambulances for events.
We provide expert training and supplies for first aid, health and safety and mental health. Plus free apps, guides and resources.
As a charity that is part of the fabric of society, we are proud of our past and united in our efforts to inspire, empower and protect communities up and down the country.
Job Summary
We are seeking an experienced and strategic fundraising leader to shape and deliver a new long-term high value giving strategy, driving significant income growth across corporates, philanthropy, trusts, foundations and statutory funders. This pivotal role will reinvigorate our approach to high value fundraising aligning with our new organisational strategy and refreshed brand. To expand our pipeline, grow income and build sustainable partnerships and relationships and explore new funding opportunities.
Key responsibilities include:
- Leading a high-performing team to deliver the annual plan and secure six-figure+ income
- Developing a clear, sustainable fundraising strategy and implementation roadmap across multiple income streams
- Creating compelling propositions and cases for support that align with our mission and strategic priorities
- Building and managing a strong pipeline of prospects with transparency and rigor
About You
- Extensive fundraising expertise, including building and managing high-value donor pipelines, securing six-figure+ gifts, and developing strategic partnerships with corporate, trust, statutory, and philanthropic donors.
- Strong leadership and team management skills, with experience leading sizable teams, involving senior staff and volunteers, and working with fundraising boards.
- Strategic thinker and planner, with a proven ability to co-develop long-term high-value fundraising strategies, secure alternative funding, and translate goals into measurable plans.
- Highly skilled communicator and influencer, confident in presenting to senior stakeholders and Trustees, and adept at navigating and influencing within complex organisations.
- Proactive and values-driven, with strong negotiation, decision-making, and creative problem-solving skills; committed to driving income growth and innovation.
- Deep sector knowledge, including understanding of relevant fundraising markets, trends, and regulations, and able to lead with compassion, emotional intelligence, and openness to feedback.
About the Role
- Develop and implement a three-year high-value fundraising strategy and roadmap, underpinned by research, insight, KPIs, and measurable milestones.
- Manage income and expenditure budgets, ensuring financial targets are met, risks are mitigated, and performance is tracked against KPIs.
- Lead relationship-building and networking efforts, cultivating a strong pipeline of prospects and donors including high net worth individuals, trusts, corporates, and major grantmakers.
- Inspire and engage organisational leaders, staff, and volunteers in the identification and stewardship of key funders, ensuring collaborative relationship management.
- Drive the development of tailored funding propositions, working cross-functionally to align funder interests with organisational programmes and long-term goals.
- Ensure operational excellence, through effective frameworks, processes, and compliance with legal, regulatory, and best practice standards.
- Provide values-led leadership, fostering team development, continuous improvement, and alignment with St John’s compassionate leadership culture and strategic aims.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role. Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?
WHAT WE DO
Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.
The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.
YOUR ROLE
Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.
As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.
You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.
This role offers considerable opportunity for career progression as the business grows.
YOUR SPECIFIC DUTIES
Moderation, counselling and supervision (15%)
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Responsible for responding to high risk users during the day including emergency third party disclosures if required.
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Providing occasional cover for moderation or counsellors at any point during the operational hours.
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On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).
Management and oversight of moderators, counsellors, therapists and volunteers (25%)
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Organise and manage rotas for moderators/counsellors.
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Process and monitor referrals for Tellmi Therapy.
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Performance manage and oversee quality control of moderators, counsellors and therapists.
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Maintain and develop guidance, training, policies and operating procedures (SOPs).
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Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries.
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Facilitate peer supervision sessions for counsellors and therapists
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Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.
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Deliver moderation, counsellor and therapist training.
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Provide strategic oversight and operational support for the SuperPeer volunteer programme.
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Provide occasional support with training of the SuperPeer volunteers.
Designated Safeguarding Lead (10-15%)
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Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults
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Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.
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Have primary responsibility for safeguarding for children and adults across the company (users and staff).
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Maintain and develop the Tellmi Safeguarding policy.
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Be on call for urgent safeguarding matters.
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Identify, monitor and create support plans for complex Tellmi users.
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Be the named Caldicot Guardian (training provided if needed).
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Write safeguarding and incident reports.
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Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.
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Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.
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Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.
App operations (40%)
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Monitor for issues arising on the app and report as appropriate.
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Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.
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Contribute to the management of the Tellmi Directory.
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Use knowledge of user behaviour and app operations to contribute to the development of the app.
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Line manage the Operations Assistant.
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Collate user feedback.
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Manage user accounts and permissions on the Tellmi platform.
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Contribute to the maintenance and updates of company policies.
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Respond to email queries from users and others.
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Manage and setup of in app Notices to users including Tellmi Therapy invites.
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Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.
Contract Support (5%-10%)
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Ensure that the app configuration meets needs of new commissioned areas.
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Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions.
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Oversee quality reporting in future commissioned areas as required.
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Provide updates and insights to feed into the quarterly reporting to commissioners.
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Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS
Essential
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Someone who has experience of delivering and managing a support service.
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Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner
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At least four years experience managing people in a relevant field
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Curiosity in people, processes and systems
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Some safeguarding experience
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Clean enhanced DBS
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Trustworthy
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Attention to detail/accuracy
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Compansionate
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Excellent standard of written and spoken English.
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Use of standard IT tools such as word processing and spreadsheets.
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Proactive and diligent.
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Organised and self-motivated to manage your workload effectively.
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Able to work independently.
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Happy to have a varied set of responsibilities and tasks.
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A team player who is willing to be brave, to try and able to learn from failure.
Desirable
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Previous safeguarding lead
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Familiar with Google Workspace tools (docs, sheets, etc).
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Familiar with Solution Focused Therapy
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Interest in health technology
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Experience in or knowledge of NHS mental health services or social care.
WHAT WE OFFER
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A degree of flexibility over working hours.
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Direct impact on our mission to improve the health and happiness of young people.
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Work alongside a highly creative and ambitious team.
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Performance reviews and opportunities to develop oneself in a multitude of different areas.
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Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.
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A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.
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An opportunity to experience different aspects of the business.
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Insight into a mental health support tool.
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Skill development.
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Additional wellbeing days.
WORKING HOURS, LOCATION AND TRAVEL
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You will attend our London office near Waterloo, London at least twice a week.
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Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.
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Expenses will be covered other than for commuting to and from our offices.
Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.
Transforming mental health outcomes for young people.
The client requests no contact from agencies or media sales.