Executive support and communications lead jobs

Our vision is of a society where everyone has the opportunity to live a rewarding and fulfilled life.

Are you our next Chief Executive?

• Are you passionate about addressing issues around poverty and inequality?
• Do you have the experience and skills needed to lead this innovative place-based funder?
• Are you a creative thinker who thrives on working collaboratively and collegiately?

If so, then you might be the right person to lead Cripplegate Foundation and Islington Giving.

About Cripplegate Foundation and Islington Giving

Established over 500 years ago, Cripplegate Foundation has become a pioneering, place-based grantmaking foundation with a reputation for innovation and making a difference. It created Islington Giving, which was the first scheme of its kind, to work with residents and a coalition of funders, businesses and voluntary organisations to create better solutions to the challenges of poverty and inequality. We make grants of over £2 million a year and we have become a major influencer in the grant-giving sector, achieving significant progress, such as:

• Raising over £12 million since 2010.
• Partnering with Islington Council to promote community development and support residents
• Developing innovative and participatory grant programmes
• Pushing forward with ambitious Diversity, Equity and Inclusion (DEI) goals

It’s an exciting (and challenging) time to join us!

Given the challenges in Islington (and beyond), the next few years promise to be pivotal in shaping our future and there are many opportunities for the new Chief Executive to make a difference, including:

• Leading on considerations around the changing political landscape
• Working creatively and innovatively to explore the strategy for the coming years
• Building on our programme of Social Impact Investing and ethical Investing
• Leading a passionate, professional and committed team

About the role and person 

The new Chief Executive could be someone with senior management experience who is ready to lead an organisation for the first time, or they may already have experience of being a Chief Executive.

Whatever your background you will need to demonstrate, amongst other things:

• Experience of leading and managing in a collaborative and collegiate style
• Skill at creating and delivering cross-sector partnerships
• An entrepreneurial style and a record of income generation
• A deep understanding of the issues arising in inner city areas, gained through lived and/or professional experience
• A pioneering, creative and innovative style and a commitment to DEI

If you feel you fit the role and are motivated by our work then we’d be excited to hear from you. Please find out more by looking at the Candidate Information Pack. 

Join a charity rated ‘Outstanding’ by the Care Quality Commission and play a central role in our senior leadership team.
This is a rare opportunity to use your finance and people leadership expertise to help shape the future of a well-established, values-driven organisation.

Shared Lives South West delivers long-term and short break care and support across Devon, Cornwall and Somerset, enabling people to live fulfilling lives within family homes and communities. We are proud of the quality of our work and the positive, relational culture we have built as an organisation, and we are ambitious about what comes next.

As Deputy Chief Executive, you will join our senior leadership team in a pivotal organisation-wide role leading finance, people and core business functions. Working closely with the Chief Executive and Leadership Team, you will help strengthen financial stewardship, support a thriving and sustainable people culture, and ensure the organisation remains resilient, well-governed and effective.

This is a broad and influential leadership role offering both strategic responsibility and meaningful organisational impact. You will contribute to long-term planning and decision-making, provide leadership depth and continuity, and deputise for the Chief Executive when required.

We are looking for an experienced senior leader with strong organisational finance expertise and a good understanding of people leadership and workforce practice. You may come from the charity, public or wider values-led sector, and you will bring a collaborative, grounded leadership style alongside professional rigour.

For the right candidate, this role offers the opportunity to make a significant contribution to an already high-performing organisation while continuing to grow your own leadership portfolio in a supportive and purpose-driven environment.

For full details and to apply please see Applicant Pack attached. 

Other organisations may refer to roles like this as Deputy CEO, Chief Operating Officer (COO), Finance Director, Director of Finance and Operations, or Executive Director of Corporate Services.

Z2K has a clear 2025–2030 strategy and a strong reputation for principled, evidence‑led campaigning rooted in frontline experience. The external environment is volatile: rising poverty, political contestation around welfare and housing, and tightening funding conditions.

After a long‑standing Chief Executive stepped down in late 2025, the organisation has been led by an Interim Chief Executive. The permanent appointment is therefore a moment of consolidation and renewal. The next Chief Executive will provide long‑term stability, sharpen strategic focus and define the organisation’s next phase.

Z2K faces structural pressures common to many charities of this scale: rising costs, reliance on grant funding, growing demand and increasing scrutiny. The Chief Executive must do two things at once:

• Increase measurable impact of our advice services and advocacy work on inadequate incomes and high costs.

• Build a financially resilient, well‑run organisation capable of sustaining that impact.

This is not a figurehead role. It requires leadership with grip, political judgement and commercial realism.

We have an exciting opportunity for a Media and Communications Officer to join our team at Endometriosis UK and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial, busy and varied role working closely with the Head of Communications and Campaigns to raise awareness and increase the visibility of endometriosis and Endometriosis UK. You will be working as part of a small but ambitious communications and campaigns team with a strong commitment to raising awareness and achieving real change to help those living with endometriosis and menstrual health conditions.

The role will be ideal for a proactive, forward-thinking, and highly organised communications professional who is comfortable with multi-tasking in a fast-paced environment. The postholders priorities will range from being the first point of contact for media enquiries to drafting media statements to respond to Government announcements that could impact the lives of those affected by endometriosis. You’ll be able to identify news stories, opportunities, and effectively pitch ideas to high profile media outlets, and have experience in working with case studies and celebrities to share their stories with the media.

At Endometriosis UK, we’re lucky to work with incredible volunteers with lived experience of endometriosis, who have important and compelling stories to tell.

You’ll be experienced or have a passion for working with case studies to bring their stories to life – and build and nurture relationships with case studies and high profile ambassadors to ensure that those with lived experience are at the heart of our communications.

You’ll be a born storyteller with excellent project coordination skills; able to meet tight deadlines and often last-minute media requests.

We are looking for someone who brings fresh ideas to the table, and will be able to work with teams across the organisation to support the organisations communications outputs – this could include supporting with written materials and publications, drafting copy for the website, or producing compelling newsletter content. 

Your work will play a crucial role in supporting the endometriosis community and delivering on our ambitious 2025 -2030 strategy.

Closing date for applications: 9am Monday 16th March 

Interview date: Monday 30th and Tuesday 31st March

Please note that for capacity reasons, we are only able to get back to successful candidates on the status of their application.

About You 

We are looking for a self-motivated, dynamic, personable individual with amazing communication skills and a passion for connecting with people, someone who is unafraid to use social media, try new approaches and ultimately build relationships. 

You should have experience of generating leads and, ideally, some knowledge of the health and social care sector, but most of all, you should be friendly, a great team player and highly motivated to get results by hitting your targets. 

About the Job 

Reporting to the Head of Fundraising, you will support the charity fundraising Team by generating appointments for the Fundraising Manager (Care Providers) and the Head of Fundraising (Corporate Organisations). 

This will involve researching, approaching, and engaging with prospective clients through various channels, such as cold calling, email campaigns and social media, to establish interest, build relationships and secure initial meetings: 

• Identify and qualify potential leads through strategic outreach methods. 
• Conduct research to understand client needs and tailor your communication accordingly. 
• Use social media channels to boost your profile and that of the charities (in line with charity priority strategies) 
• Utilise CRM tools to manage and track lead progress. 
• Work with the fundraising team to ensure a smooth lead handover.

Finance and Reporting 

• Familiarity with using CRM to record client engagement and opportunities 
• Prepare Sales Updates weekly to the Head of Fundraising and monthly trustee reports 

Other Activities 

• Work with the Marketing and Events department and wider team to signpost prospects to Events and other Charity Engagement initiatives 
• Attend conferences, networking and trade events in person to further relationships and secure contacts / meetings 
• Keep up to date with internal and external developments in Social Care 
• Participate in strategies to develop the charity and potential for new opportunities 
• Attend in person team meetings every 8-10 weeks in London

About the role

We are looking for a Head of Communications, someone with ambition and commitment to shape our approach to communications, internally and externally, and to help us understand how we talk about and demonstrate our impact as a funder. You will be part of a small team that helps to communicate the work of the Foundation externally, drives internal communication, and promotes the work of those we support.

The Head of Communications is a critical post, drawing together our shared story across the different areas of our work and communicating this to key audiences in support of our mission and vision. The communications team plays a crucial role in advancing our commitment to being an anti-racist funder and working towards greater diversity, equity, inclusion and belonging, and you will lead on how this is embedded into all of our internal and external communications activity. You will act as a crucial bridge between the Foundation and our various audiences, in particular those people and organisations we are seeking to support through our funding.

Main areas of responsibility 

• Strategic oversight of internal and external corporate communications, ensuring alignment with the Foundation’s mission, values and impact
• Leadership of diversity, equity, inclusion and anti-racist communications across all platforms and activities
• Reputation, risk and issues management, including navigating complex or sensitive public positions
• Development and delivery of proactive communications campaigns, stakeholder engagement and influencing activity
• Team leadership and cross organisational collaboration, contributing to management culture and organisational priorities

Our ideal candidate will have senior-level communications experience, including developing and delivering external communications strategies, providing sound communications and media advice to senior leadership, and proactively engaging with journalists and key external stakeholders.

About us

Paul Hamlyn Foundation was established by Paul Hamlyn in 1987. Upon his death in 2001, he left most of his estate to the Foundation, creating one of the largest grant-making foundations in the UK.

We use our resources to support social change, working towards a just and equitable society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.

Our vision is for a just society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.

Our mission is to be an effective and independent funder, using all our resources to create opportunities and support social change. We partner with inspiring organisations and individuals to put them at the heart of leading change and designing solutions to overcome inequality.

We are committed to being an anti-racist organisation. This commitment drives how we work, who we work with and how we make decisions.

We have five funding priorities where we wish to see change for our work in the UK:

• Investing in young people
• Migration
• Arts
• Arts Education
• Nurturing ideas and people

Our values are important to us and we work to and carry them through all our activity.

Benefits

The Foundation is based in light and recently refurbished offices near Kings Cross in London and we currently work to a hybrid working model with 40% of time worked in the office and the rest a combination of external grantee visits and homeworking. We offer fantastic benefits including

• 25 days annual leave,
• 10% non-contributory pension contributions with optional additional 2.5% matched employer contributions
• Enhanced maternity and paternity policies
• Complimentary lunch when in the office.

For further information about the role, including the full responsibilities and person specification, please see the full Job Description via the link provided.

First stage interviews are expected to take place remotely on Tuesday 17th and Wednesday 18th March. Second stage interviews are expected to take place in-person on Tuesday 24th March.

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £17, 398 pro rata (£29,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Hybrid working. In-person at London Kings Cross and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing  and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

OUR VALUES IN PRACTICE 

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

Areas of work and responsibility

• Administrative Support to the Gestalt Centre CEO
• Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
• Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
• Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
• Provide administrative support to the organising and running fundraising activities and events.
• Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes. 
• Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
• Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
• Office team support such as reception/admin cover or support with events, as and when occasionally required.
• Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.

Please note that this is not an exhaustive list of responsibilities.

PERSON SPECIFICATION

Key Competencies and Qualities

• Educated to degree level or equivalent with good English and Maths.
• Experience working with and assisting senior leadership professionals.
• Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
• Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Excellent attention to detail and confident with numbers.
• Good working knowledge and experience of databases and online administration systems, including information and files management.
• Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
• Able to work collaboratively and independently on own initiative.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
• Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
• Preferably experience working within an educational, training or therapy setting (desirable).

The Trustees of John Wesley’s New Room seek an Executive Director to lead the organisation into the next exciting phase of its development. This role will suit someone who is a generalist, comfortable turning their hand to a variety of tasks and is equally happy contributing at a board meeting or engaging with visitors in the chapel. Most importantly, we are looking for someone with excellent leadership and interpersonal skills who can lead the staff and volunteers with confidence, cultivate a positive working culture, develop relationships with a variety of stakeholders and provide strategic leadership for the next phase of John Wesley’s New Room.

Our small staff team has undergone significant change in the past year to align with the future needs of the organisation. The Trustees expect this to continue in support of the newly refreshed strategy which will see a greater role for JWNR nationally and internationally, as well as playing an increasing role in the new Broadmead community following the anticipated redevelopment works in the local area, from retail to a more mixed residential and leisure offering. Having finalised a vision, we are looking for someone to lead the organisation through this change, laying a solid foundation on a practical and cultural level to then build upon for the future, creating more links with local communities as well as the wider Methodist church.

John Wesley’s New Room is the oldest Methodist building in the world (Grade I listed) and is a small but busy place where no two days are the same. Offering a chapel, museum and cafe by day, we also have meetings rooms and event spaces for hire, and welcome visitors both local and international on a regular basis. An important piece of Bristol’s history, the New Room is where Methodism started and the museum and collection tell the story of John Wesley. In addition, we manage a second museum Charles Wesley’s House, a short walk from the main site, which is mainly used for tour groups.

High Wycombe / Hybrid (minimum one day per week in office, with flexibility)

Full-time | 2-year fixed term with potential to extend

£36,000 – £37,500 + £312 annual home‑working allowance

A role with real impact.

As our Senior EA to the CEO and Board Governance Lead, you will be a trusted partner in enabling strong leadership. You will help ensure the CEO’s time is protected for strategic work, governance remains robust, and organisation-wide priorities move forward with confidence and coordination.

This is far more than a traditional EA role. It is a strategic, trusted position supporting the CEO, Board of Trustees, Development Board and senior leaders to operate effectively, make well‑informed decisions, and uphold the highest standards of governance and organisational integrity.

You will make a direct impact by ensuring:

• The CEO is consistently prepared, focused and supported
• Board and Committee governance and meetings are well planned, compliant and professionally delivered
• Actions are recorded and followed up and escalated as appropriate
• Trustees, staff, and stakeholders have the information and clarity they need
• Systems, processes, and communication stay strong across the organisation
• Every decision is more informed, every action more purposeful

Are you looking for a role where your insight, strong organisation, governance expertise, and calm authority help power change with real purpose? At Embrace the Middle East, this is exactly the opportunity we offer.

We are seeking someone with:

• Proven experience supporting a CEO or senior leader in a high‑demand role
• Experience coordinating Board or committee governance, including agendas, papers, minute‑taking and action tracking
• Strong judgement, confidentiality and upward management skills
• Advanced Microsoft 365 skills (Outlook, Teams, SharePoint, OneNote, PowerPoint, Excel)
• Exceptional organisation, attention to detail and the ability to manage multiple priorities
• A proactive, anticipatory working style with the confidence to influence senior stakeholders
• Experience advising on governance processes and best practice
• The ability to build clear, reliable systems and workflows across teams

A full list of essential and desirable criteria can be found in the job pack.

We are driven by a deep commitment to dignity, justice and compassionate partnership. As a Christian development charity, we work alongside local Christian organisations across the Middle East to help transform the lives of those who are vulnerable, marginalised or living in poverty. These partnerships rely on strong governance, effective systems and confident leadership - all of which this role directly supports.

If you are motivated by purpose, excel under pressure, and thrive in a role where precision and people‑focused service come together - we would love to hear from you.

As a Christian organisation, this role requires commitment to the mission, vision and values of Embrace the Middle East, either as a practising Christian or as someone supportive of and sympathetic to our faith‑based ethos. The role includes participation in internal prayer meetings, reflective gatherings and occasional Christian fellowship activities.

How to apply:

To apply, please go to our website via the apply button.

Closing date: 5.00pm on Thursday, 12th March 2026.

Provisional interview date: Thursday, 19th March 2026 (at the High Wycombe office).

We strongly encourage you to submit your application before this deadline.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit, skills, qualifications, and ability to perform - regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.

Young Citizens is recruiting a Communications & Engagement Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity's central team, you’ll deliver essential engagement campaigns and content that help us stand out to schools, communities, partners and the wider public.

Your Role's Purpose

This role brings together a varied mix of communications work, giving you the chance to shape how Young Citizens’ story is shared with schools, partners and the wider public. You’ll help bring our work to life through clear, engaging content and play a part in the moments that showcase our impact throughout the year. Working closely with colleagues across the charity, you’ll support campaigns, highlight powerful stories, and help ensure our communications feel purposeful and relevant.

Alongside managing content and channels, you’ll be high energy but organised in keeping our communications running smoothly behind the scenes, from responding to external enquiries to supporting events, maintaining our systems and assets, and helping programme teams refine materials and messages. It’s a role for someone who enjoys a fast-paced organisation with experience in ensuring strong execution of marketing and communications work alongside contributing to how we improve and strengthen processes.

In Year 1, your primary focus will be to: 

• Ensure development of high‑quality content and manage outputs across digital channels, from email blasts to LinkedIn campaigns
• Design targeted national campaigns that reach priority audiences, especially teachers and schools
• Help ensure our messaging is clear, consistent, and aligned with our mission and values
• Assist with the annual communications plan and organisation‑wide campaigns
• Support impact reporting and storytelling across platforms
• Provide communications and PR support to senior management for fundraising, events, and partnerships
• Contribute to the ongoing development of our communications approach across channels

Who we are looking for

This role is our primary communications role, working with our education and delivery managers to ensure great comms for the charity. It requires someone ready to own and lead this work understanding out to ensure good quality assurance processes but also strategic deployment of e-comms.

You should have around three or more years’ experience in communications, digital marketing, or a similar role, ready to lead a busy portfolio of work. 

We’re looking for someone who is:

• Creative and digitally apt, with experience producing engaging content and managing social media and main digital channels (website, key social media outlets and complex e-mail campaigns).
• A clear and adaptable communicator, familiar with writing for a range of external audiences and adapt to format and styles, presenting our work in a compelling format.
• Highly organised and dependable, comfortable managing multiple projects, meeting deadlines, and proactive in keeping things on track. 
• Insight‑driven and data confident, comfort sorting through analytics, CRMs and audience feedback to report outcomes, drive decisions and improve communications.
• Collaborative and relationship‑focused, able to work well with colleagues across teams and support shared goals and respond to the strategic objectives set by leadership.
• Attentive to detail and brand‑aware, ensuring consistency in tone, design and messaging across all materials.
• Motivated by our mission, with an interest in education, youth engagement, democracy, or helping young people develop key life skills.

Why join us?

• Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
• Shape and strengthen the delivery of our flagship national programmes.
• Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
• Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.

If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.

A few useful notes to apply: 

• Please submit a covering letter of no more than two pages alongside your CV, outlining your interest in this role. Applications without a covering letter cannot be reviewed. 
• If you have any questions before applying, please contact our HR team.
• Only applications via Charity Job will be accepted.

For full details on the role, responsibilities, and our charity's work, see the job pack. 

The closing date for applications

The closing date for applications is 9am, Friday 13 March 2026. However, we start reviewing applications from Friday 28 February 2026 so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.

Supporter Engagement Executive

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: Based at RLSS UK Head Office, Worcester
 (minimum 3-days per week at Head Office)  

REPORTS TO: Director of Income Generation and Engagement  

SALARY: £27,308.00 (Grade E)  

ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.

JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.

You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.

KEY TASKS AND RESPONSIBILITIES

• Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
• Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
• Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
• Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
• Support community fundraisers throughout their activity, providing resources, stewardship and encouragement. 
• Record and track community fundraising activity within the CRM.
• Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
• Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
• Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
• Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
• Accurately record donations and supporter correspondence within the CRM system.
•  Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
  
   

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Experience of building positive relationships with customers, supporters or donors.
• Excellent written and verbal communication skills, with a polite, confident and professional manner.
• Strong organisational skills with excellent attention to detail.
• Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
• Experience using CRM systems and/or working with customer or supporter data.
• Previous experience in customer service and administration, ideally in a busy environment.
• Ability to manage multiple tasks and priorities in a fast‑paced setting.
• A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
• Ability to work both independently and collaboratively as part of a team.
• Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
• Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Experience working or volunteering in a charity or fundraising environment.
• Experience engaging with community groups, schools or volunteers.
• Experience of applying data protection principles in a previous role.
• Experience of working in line with charity sector standards or compliance frameworks.
• Understanding of supporter stewardship or supporter journeys.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 5.00pm, Wednesday 4th March 2026

Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

To provide inspirational and effective leadership, ensuring the charity delivers its mission and strategic objectives while maintaining strong relationships with the Board of Trustees, staff, volunteers, beneficiaries, and funders. 

Key Responsibilities

• Strategic Leadership: Lead the development and implementation of the charity's vision, mission, and long-term strategy in partnership with the Board.
• Governance & Compliance: Work closely with the Chair and Trustees to ensure full compliance with Charity Law, the Charity Commission, and all relevant legislation (e.g., safeguarding, data protection).
• Fundraising & Financial Management: Oversee the charity's financial planning, manage budgets, and lead on developing and delivering a diversified fundraising strategy to ensure long-term sustainability and growth. This includes writing grant applications and identifying new income streams.
• Operational Management: Oversee day-to-day operations, ensuring efficient and effective service delivery and managing risk.
• Team Leadership: Lead, motivate, and manage a team of staff and volunteers, fostering a positive and inclusive organisational culture.
• Stakeholder Engagement & Advocacy: Act as the primary ambassador for the charity, building strong relationships with local authorities, funders, community partners, and the media. 

Person Specification

Essential Experience & Skills

• Proven experience in a senior leadership or management role, ideally within the charity/non-profit sector.
• Demonstrable success in income generation, including grants and fundraising.
• Strong financial acumen and experience in budget management and reporting.
• Excellent interpersonal, communication, and networking skills, with the ability to engage diverse audiences.
• Experience of working closely with or reporting to a Board of Trustees.
• Strong understanding of governance, safeguarding, and regulatory requirements in the UK charity sector.
• Ability to be a decisive, adaptable, and inspiring leader, comfortable with a hands-on role in a small organisation. 

Desirable Attributes

• A qualification in business administration, non-profit management, or a relevant field.
• Knowledge of the specific issues or services the charity provides.
• Experience in social enterprise development or digital transformation
• Existing vetting and safeguarding clearances

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

All applicants must have a right to work in the UK.

We are hiring a Communications and Campaigns Executive to support the development and execution of communication activity aligned with MHFA England’s membership, media and campaign plans.

The post holder will create, deliver, and optimise content across earned and owned channels to support integrated campaigns, media activity, and ongoing communications with members and clients. Working closely with colleagues in the Marketing and Communications team and across the organisation, the role will help ensure communications are insight-led, inclusive, and aligned with MHFA England’s brand, mission, and commercial objectives.

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

Location: Any UK Trust office (2 days per week required in the office)

Interviews: 19th or 20th of March via MS Teams

The King’s Trust is looking for a proactive, creative, and organised Individual Giving and Legacies Executive to help deliver inspiring fundraising campaigns, grow our individual giving audience, and nurture lasting supporter relationships.

From working with third parties to craft compelling copy to coordinating stakeholder input, analysing results and spotting opportunities to improve, you’ll play a key role in delivering fundraising activity that makes a real difference. You’ll help embed our stewardship values, ensuring every supporter has an outstanding experience and feels connected to the impact of their support. You’ll also contribute ideas to grow new income streams and expand our reach.

We are looking for a strong communicator with experience generating engaging and persuasive fundraising content that inspires action. You’ll be highly organised, confident managing multiple projects at once, and comfortable working with colleagues across fundraising, data and supporter services teams.

You’ll have…

• Excellent written communication, organisation, and project management skills.
• Ability to build strong relationships and collaboration with varied stakeholders.
• Experience of direct marketing and supporter communications.
• Experience creating stewardship engagement materials.

If you’re passionate about powerful storytelling, brilliant supporter experiences, and impactful fundraising that helps transforms young lives, we’d love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Individual Giving & Legacies Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Individual Giving & Legacies Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)