Executive support officer jobs in lambeth, greater london

Pathfinders Neuromuscular Alliance is seeking a strategic and creative Communications, Engagement and Policy Manager to lead our outreach, advocacy, and communications efforts. This part-time leadership role is ideal for someone passionate about empowering disabled communities, building influence, and shaping impactful campaigns in a flexible, supportive work environment.
 

Job Title: Communications, Engagement and Policy Manager

Location: Flexible (with occasional travel required)

Reports to: CEO

Salary: £17,280-18,720 gross per annum (£36,000-£39,000 FTE)

Hours: Part-time, 18 hours per week 

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a charity dedicated to empowering, supporting, and advocating for individuals living with neuromuscular conditions. Our mission is to ensure that those affected by these conditions have access to the resources, representation, and information they need to live fulfilling and independent lives. 

Job Summary

We are looking for a creative, driven, and collaborative Communications, Engagement and Policy Manager to lead on internal and external communications and to deepen engagement with our members, stakeholders, and the wider community. This is a key role in growing our influence, raising awareness of our work, and supporting our mission to empower people with neuromuscular conditions. Your work will ensure that our user base remains actively engaged, well-informed, and central to our projects and campaign planning. You will oversee an Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, working collaboratively to amplify our impact, strengthen user connections, and further our mission.

Key Responsibilities

1. User Engagement and Relationship Management

• Develop and implement strategies to enhance engagement with our users across projects, events, and online platforms, ensuring their voices are integral to our work.

• Work with the Engagement Officer to design and coordinate events, workshops, and other engagement activities, both in-person and online, that support community connection and provide valuable resources to users.

• Gather and analyse feedback from users to ensure our services, content, and campaigns remain relevant and responsive to their needs.

• Manage the CRM and membership of the charity in line with the membership policy.

 2. Content Creation and Communications

• Develop and implement a communication strategy for the organisation to set our key messages, approach and KPIs for engaging with individual, community and professional audiences as well as for internal communications.

• Support the Social Media Officer in developing and implementing a communications plan in particular focused on our social media based activities and content creation.

• Oversee and produce high-quality content for digital platforms, newsletters, reports, and publications that engage and inform our audience.

• Lead on creating and placing feature articles, policy briefings and press releases, and serve as the main media contact to ensure consistent, clear messaging. 

3. Policy, Campaigning, and Advocacy

• Work with the CEO to develop and implement, through the Policy and Campaigns Team, a campaigns strategy that responds to the needs of the neuromuscular community and creates positive, meaningful change for our community.

• Collaborate with the Campaigns and Advocacy Officer to formulate and promote evidence-based policy positions, engaging key stakeholders in government, healthcare, and related sectors.

• Support the Campaigns and Advocacy Officer to expand the Pathfinders advocacy service and drive referrals to the service.

• Represent the organisation at events, sector meetings, and forums to build our profile and increase our influence on policy issues relevant to our community.

 4. Team Leadership and Development

• Manage, support, and foster the professional growth of the Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, building a collaborative and empowered team.

• Set team objectives and KPIs, monitor progress, and provide regular feedback to ensure alignment with organisational goals and impact.

5. Stakeholder Engagement and Partnership Development

• Cultivate relationships with relevant stakeholders, including influencers, partner organisations, funders, policymakers, and the neuromuscular community.

• Work closely with the CEO to manage community partnerships, ensuring alignment with organisational goals and expanding opportunities for user engagement.

  6. Organisational management

• Support the CEO with the overall running of the organisation by attending meetings of the management committee as a member of the Senior Leadership Team, taking on additional tasks as agreed.

• Provide contingency support to the  Senior Leadership Team to cover essential tasks such as reporting hours to our payroll team in the event of staff absence.

• Maintain an overview of projects and teams across the organisation to provide short-term management and HR support in the event of staff shortages or incapacity.

• Review, approve and document payments in the charity using our software and finance process.

• Support the development of funding bids and project plans for introducing new projects.

• Represent the Senior Leadership Team at external events and in meetings with Trustees and Members.

Qualifications and Experience

• Bachelor’s degree in communications, public policy, engagement, or a related field (or equivalent experience).

• 3-years experience in a communications, policy, or engagement role, ideally within a charity or non-profit setting.

• Experience engaging directly with user communities and developing outreach initiatives.

• Strong writing and editing skills with experience producing content for a variety of platforms including Youtube.

• Experience managing a small team to achieve strategic objectives.

• Knowledge of or strong interest in the healthcare, disability, or neuromuscular sector is desirable.

• Lived experience of a neuromuscular condition is desirable but not essential.

Skills and Attributes

• Strategic thinker with the ability to balance advocacy, engagement, and communication initiatives effectively.

• Strong interpersonal and communication skills, with a demonstrated ability to build relationships across diverse audiences.

• Ability to manage multiple projects, prioritise, and maintain high standards under tight timelines.

• Proficient in social media management, content creation, and analytics.

• A commitment to advocating for and advancing the rights of individuals with neuromuscular conditions.

What We Offer

• The opportunity to make a meaningful impact within a purpose-driven, supportive organisation.

• Flexible working arrangements to promote work-life balance.

• Ongoing professional development opportunities and the chance to lead impactful campaigns and user engagement efforts.

Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc

London Weighting

Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).

Due to the immediate need for this post we will be interviewing suitable applicants as they are received.

The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.

The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.

Closing date: Rolling recruitment

Interview date: TBC

As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.

Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446

Team: Community & Events

Location: Homebased with occasional travel

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £49,655.50 per annum

Contract: Fixed term for 18 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Programme Implementation Manager:

• The role will be responsible for reviewing and strengthening programme delivery across National Community Fundraising to increase long term engagement and net income contribution after the successful roll out of the community fundraising hubs in 2024.  Working in collaboration with internal stakeholders, the role will develop the key strategic programmes (Local Corporate Partnerships, DIY Fundraising, Fundraising Volunteers, Local Events & Small Trusts) within National Community Fundraising to enable volunteer and supporter led fundraising to flourish.
• The role will also lead, develop and motivate the National Community Fundraising Assistant and the Community Fundraising Programme Development Officer. The Community Fundraising Programme Development Officer is responsible for delivering short-term projects to improve operational and financial management, to support the implementation of the new National Community Hubs and wider Community & Events strategy.

About the Community & Events team:

• We sit within the Marketing & Income Generation directorate
• The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.

What we’re looking for in our Community Fundraising Programme Implementation Manager:

•  Community Fundraising experience at a senior level
• Programme / product management experience
• Line management experience with track record of developing individuals and leading a team
• Evidence of clear planning including setting objectives, implementation and demonstrable monitoring, review and evaluating skills
• Strong working knowledge of transaction/contact database (preferably CARE NG and/or Microsoft Dynamics)
• Detailed knowledge of the CIoF code of practice

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Please contact for a copy of the job description

Application closing date: 5th June 2025

Virtual interview date: 23rd June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Role: Healthcare Partnerships Lead

Hours:  22.5hr hrs per week, (3 days)

Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings

Reporting to: Director of Programmes and Partnerships

Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme

Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager

Salary: £38,000 per annum (FTE)

Essential: Access to own car and full clean driving licence

About The Role

Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.

We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.

About Us

Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.

Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.

Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.

Overcoming MS Strategy

Our strategy for 2024 to 2026 establishes five key objectives:

Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program. 

Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.

Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships. 

Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers. 

Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources. 

Job Description

The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.

The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.

Key Responsibilities

· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.

· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.

· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.

· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.

· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.

· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.

· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.

· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.

 Other Responsibilities

· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.

· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.

· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.

· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS. 

· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.

· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.

· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.

· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.

· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.

About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.

You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.

With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.

You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.

You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.

What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply  

Please send your CV and a covering letter by midnight on Sunday 8th June.

In your covering letter, please let us know:  

• Your motivation for applying for the role

• Why you feel your skills are suitable for the role 

• Your notice period  

• Your current location.  

Please respond ASAP, as we will start screening candidates as soon as we receive applications.  

First stage interviews will be held online on Tuesday 17th June.

Second stage interviews will be held online on Friday 20th June.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.  

No agency contact, please.  

Job description

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Finance Manager:

• Development and adaptation of standard accounting systems, processes and practices.
• Experience of providing financial management services to internal stakeholders including preparation and presentation of reports.
• Proven budget management experience with the ability to undertake financial analysis, forecasting and the preparation of year-end financial statements.
• Proven experience of preparing and monitoring business plans, including detailed cash flow/income/expenditure forecasts.
• Proven experience of operating computerised financial and accounting systems and reports (particularly Quickbooks Online).
• Substantial proven experience in financial management.
• Understanding and experience of operating a payroll system.
• Current CIMA, ACCA, ACA or CIPFA qualification.
• Evidence of continuing professional development. 

Some of the things you would be responsible for as a Finance Manager:

• Preparing regular management accounts and financial performance reports, including any additional analysis as required.
• Providing financial reports and support to colleagues at EG, including regular meetings, sharing of budgets, and financial performance against budget.
• Preparing financial and cash flow forecasts in conjunction with colleagues to inform EG strategy, discussing risks and implications with the CEO.
• Preparing the annual budget in conjunction with colleagues and present these with the CEO to the Finance Committee and Board for approval.
• Supporting the CEO in presenting the financial position to the Board of Trustees and other key stakeholders. 
• Preparing year-end accounts that meet statutory reporting obligations.
• Managing the external audit process and being the primary contact with external auditors to resolve their queries.
• Maintaining records of designated and restricted reserves and working with colleagues to ensure these funds are regularly reconciled and status of funds balances is reported to the relevant committees. 

So, if you hold optimism for change, advocate for social justice, have in-depth understanding of financial processes and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Interim Director of Finance & Operations
12-month rolling Contract | Hybrid – London (1 day a month in office)

Harris Hill is delighted to be partnering with a leading membership organisation in the search for an Interim Director of Finance & Operations. This is a rare opportunity to join the senior leadership team during a time of strategic change, providing critical direction across finance, HR, operations, and governance.

The role

This senior position is perfect for an experienced finance leader who thrives in a dynamic, values-driven environment. You'll be responsible for embedding a sustainable financial framework, managing day-to-day finance functions, and supporting broader organisational strategy. You'll also act as Company Secretary and a key liaison with the board and Finance, Audit and Risk Committee.

Key areas of focus:

• Lead and implement a robust financial governance model
• Oversee budgeting, forecasting, and year-end audit processes
• Line manage finance and HR leads, ensuring smooth operations and high morale
• Support strategic planning, risk management, and data protection compliance
• Evaluate the long-term structure of the finance function, including outsourcing options
• Serve as a trusted advisor to the CEO, SMT, and board

Candidate profile:

• Proven track record in senior finance leadership, ideally in the charity or NFP sector
• Strong knowledge of charity compliance, risk, and governance
• Comfortable operating at both strategic and operational levels
• Inclusive leadership style and commitment to EDI values

Offer & Benefits:

• 27 days annual leave + bank holidays + Christmas closure
• 7% employer pension contribution (3.5% employee)
• Hybrid working – only one office day required per month
• Wellbeing package including 24/7 GP access, counselling, and more
• Professional development support

This is an urgent hire with interviews taking place on a rolling basis.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!

Prospectus is excited to be partnering with our client to recruit their new Fundraising Director. The organisation is the only Jewish Community Centre of its kind in the UK, serving as a dynamic, cross-communal hub for Jewish arts, culture, education and social action. Their purpose built venue in North London opened in 2013 and plays host to over 150 events and activities every week.  

The Fundraising Director will be responsible for the income budget which will reach £3.5m+ by 2031, constituting around 60% of JW3’s income overall. As a key member of the centre’s Senior Leadership Team, you will lead and motivate the fundraising team and will work closely with the CEO and Trustees to achieve long-term sustainable income growth. Specifically the Director will manage and deepen the charity’s relationships with key funders and stakeholders and identify opportunities to develop new relationships HNWIs, corporates and trusts and foundations.

The selected candidate will have extensive experience as a senior fundraising leader with a track record of achieving income targets. You will ideally have a proven ability to making the ask and engage confidently and effectively with a range of audiences. You will have personal experience of managing relationships with individuals, trusts and foundations and corporates and enjoy providing bespoke, compelling ideas for supporters to support.

If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.          

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon. 

Our client is a charity which matches members of the public who need free legal help with barristers who are willing to donate their time and expertise in deserving cases for those who are unable to obtain legal aid and cannot afford to pay. We do this in every area of law, across England and Wales before every court and tribunal. We believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case. We are the Bar’s pro bono charity, funded by the dedicated barristers who also volunteer their time and skills.

At a time of change, and as demand for their service increases, the organisation are now recruiting for a dynamic new Director of Casework on a full-time, permanent basis.

Reporting to the Chief Executive, the Director of Casework will be a key member of the Senior Management Team and will have overall responsibility for the entire casework function and the efficient delivery of pro bono work through projects and partnership work. Your role will encompass overseeing, reviewing and refining the casework process, leading on quality management and leveraging digital tools to enhance service efficiency and improvement. You will provide strong leadership for the Casework team on a daily basis, act as first point of contact for any complaints or escalated cases and will actively contribute to the organisation’s wider strategy whilst building and maintaining strong relationships across the legal field.

To be considered for this position, you will be passionate about access to justice and an experienced senior leader with experience of managing and leading teams in a casework environment and/or complaints handling environment. You will have demonstrable experience of court processes, or a law qualification, and will have experience in delivering organisational change and continuous improvement across a service for the benefit of both service users and staff.

Please note, first stage interviews will take place in person on Thursday 19th June, and second stage interviews will take place on Wednesday 25th June.

The charity is partnering with Prospectus, a specialist recruitment consultancy, to recruit for this vacancy. To apply please submit your CV only in the first instance, preferably in Microsoft Word (cover letters are not required at this stage). Suitable candidates will then be contacted and sent across the full job description. If you have any further questions or would like to know more about this opportunity, please contact Victoria Savva at Prospectus).

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Please note this role is hybrid, working 3 days a week in their London-based office.

About ELBA

ELBA is the leading social regeneration charity in east London. It facilitates corporate investment from over 100 organisations into community programmes across the growth boroughs of Hackney, Greenwich, Newham, Tower Hamlets and Waltham Forest. ELBA also manages an award-winning employment and skills programme and in 2014 launched London Works, a not-for-profit graduate recruitment agency.

With 30 years of experience enabling successful partnerships between businesses and communities, each year ELBA deliver over 10,000 employee volunteers into the community and work with over 200 local organisations to help build their capacity and support their beneficiaries. ELBA also support almost 800 local people into work through its employment and skills programme.

ELBA has an excellent employees benefits package including generous leave, flexible balance between working from home and the office, above sector average maternity and paternity pay, 5% pension contribution, life assurance, and a great learning and development programme, including access to free accredited courses up to degree and post-graduate level. 

Purpose of the job

We are seeking a skilled and proactive Communications Manager to join our team. Working closely with the Partnerships and Communications Director, the role will help deliver ELBA’s Communication Strategy and external comms.

With a background in design, and a knowledge and ability in web design, build and management, the Communications Manager will manage ELBA’s visual identity/design work and website. This role will combine hands-on content creation with design application to enhance our organisational storytelling, digital presence and stakeholder engagement.

Overseeing a cross-departmental committee that helps facilitate all-team involvement in comms, the Communications Manager will support and help generate content for the website, social media and newsletters.

Job Description

Key Responsibilities

Strategic Communications

• Working closely with the CEO and Partnerships and Communications Director, refine and implement the organisation’s communications strategy
• Help align organisational priorities with communications activity and audience needs
• Working with key internal and external stakeholders to identify opportunities for amplifying impact stories and key initiatives
• Monitor sector trends and digital performance to inform communications direction
• Collaborate with internal teams and partners to ensure coherent messaging across channels

Website and Digital Design

• Manage ELBA’s visual identity/carry out design work, write and schedule social media posts on scheduling platform
• Manage WordPress website by uploading, editing and formatting content using
• Make minor design and layout changes to the website (fonts, photos, promo banners, etc.)
• Create the Mailchimp newsletter, and search for and source images for news articles

Performance Monitoring

• Gather and analyse quarterly data and metrics for website, newsletter and social media performance
• Provide insights and recommendations to improve reach, engagement and content effectiveness
• Maintain content calendars and communications logs to support planning and reporting

Content Creation and Editing

• Create, co-create, edit and upload content
• Ensure content is accurate, engaging, well-written and in line with house style
• Source and include licensed images to enhance content
• Edit and upload ad hoc website content

Newsletters and Campaigns

• Design and distribute a monthly newsletter using Mailchimp
• Support with social media scheduling and platforms (Instagram and LinkedIn) by creating engaging posts and enhancing brand image 
• Produce a bi-monthly “Volunteering Opportunities” poster using existing templates
• Support planning and delivery of campaigns that support organisational goals

Person Specification

Essential Skills and Experience

• Proven experience in a communications, content or digital marketing role
• WordPress back-end and front-end knowledge and skills 
• Technically-able with experience using newsletter software such as Mailchimp, as well as generally being proficient using a range of digital tools and software.
• Proficient in basic graphic design and layout using InDesign or equivalent
• Strong written English and editing skills with high attention to grammar, style and brand tone
• Demonstrated ability to contribute to and deliver a communications strategy
• Organised and self-motivated, with excellent planning and time management
• Confident interpreting and using digital analytics to inform decisions
• Collaborative, with excellent communication skills and ability to work with diverse stakeholders

Desirable Skills

• Website maintenance, updating plug-ins and modules when needed, ensuring the site is running as smoothly as possible, and fix any bugs –
• Support ad hoc visual content needs including simple graphics and formatted reports using InDesign or similar
• Familiarity with the voluntary or social impact sector
• Experience designing content for campaigns, newsletters or public-facing reports
• Interest in community development, employment or corporate social responsibility
• Knowledge of brand management principles and visual identity design

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer, and we welcome all applications.

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

Position  | Caseworker
Salary  | £30-32k dependent on experience
Contract type  | Permanent- 0.6FTE (3 days a week)
Remote/Hybrid  | Hybrid
Days in office  | 2 days
 
Overview and key points on the role  | Rape Crisis South London is looking for 2 part time skilled, passionate and professional Caseworkers who will be based within the Advocacy Service.  As a Caseworker you will support clients through their journey through the housing and benefits system by providing practical and emotional support to survivors of sexual violence.  You should have a good working knowledge of Housing processes and Welfare benefits systems with experience of carrying out assessments and completing applications.  In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies such as the local authority.   You should have demonstrable experience working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service manager you will be a key member of the advocacy service, working alongside our ISVA’s in a busy and supportive team.   

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

How to apply  | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,  we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

Location:  Hybrid working between the Aldgate, London office

The charity is seeking to build upon its influencing progress over the last two years to make the urgent case for change with Governments across the four nations, as well as decision and policy makers in the health and clean air space. Our next Director of External Affairs will have the ability to meld impactful campaigning, political astuteness and evidence-based policymaking to drive change with demonstrable sensitivity to health inequalities which are especially acute in respiratory conditions.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Working closely with the Chief Executive and other stakeholders, you will help deliver our strategic goals by creating and leading plans relating to external affairs. You will be a member of the Executive Team providing leadership to the charity. As such you will contribute to, and be jointly responsible for, the development and delivery of the charity’s organisational strategy and business.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The IRC is on the ground in more than 40 countries, providing emergency relief and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK a programme that is rapidly growing.

In Europe, the IRC currently operates in the UK, Sweden, Belgium, Switzerland, Italy, Greece, Poland, Serbia and Ukraine.

PURPOSE OF THE ROLE

The P&C Director manages the HR teams across the IRC UK, Switzerland, Belgium and Sweden, and is accountable for effective HR service delivery, HR compliance and continuous improvement within the scope of the People & Culture department to cultivate the desired culture, talent practices, and investments to deliver on our people strategy. This position plays pivotal role in fostering a positive, inclusive and high-performing workplace culture that aligns with IRC’s values through exceptional communication skills. They are deeply committed to achieving operational excellence and modelling the values of an engaging and respectful workplace where everyone can be at their best.

Reporting into the Regional Director, P&C Europe and collaborating closely with colleagues across Global People & Culture, the role provides insights supporting the implementation of People & Culture priorities across the 300+ IRC colleagues in the UK, Switzerland, Belgium and Sweden as determined by the respective country Executive Directors and the Regional Director P&C Europe.

As a member of the UK Senior Management Team (SMT) the role also supports the delivery of these priorities, and serves as an advisor and coach with a keen focus on building leadership competencies and organizational effectiveness.  The role is also part of the global P&C community to participate and stay informed of global change initiatives and to shape or adapt them to IRC UK’s culture and regulatory environment.

This role supports the UK Executive Director in managing the relationship with the UK Trade Union, Unite, including quarterly meetings with Union Representatives and ensuring smooth consultation and negotiation on matters where relevant including the annual salary review, restructures and complex employee relations matters. The post holder has an excellent understanding of Union relations and rights, working collaborative to ensure compliance and the bets outcomes for IRC UK and employees within the bounds of what is possible in the organisation.

KEY RESPONSIBILITIES

1. P&C Strategic Leadership and Management (~25%)

· Serve as a strategic advisor to the local HR Managers, Executive Directors, and UK Senior Management Team (SMT) on succession planning, providing key insights to facilitate future leadership transitions.

· Act as a thought partner to the SMT, offering strategic guidance on People & Culture (P&C), and organizational culture/values to align with the mission and goals.

· Supervise and be a supportive leader to approximately 5-7 P&C staff within the UK, Belgium, Swizterland, and Sweden HR Team, ensuring the leadership and management of direct reports are handled with excellence.  Accountable for the overall quality and effectiveness of the P&C team, actively monitoring progress against established goals.

· Take the lead on conducting talent dialogues, recommending development opportunities, and coaching on conducting high-quality conversations during performance reviews.

· Serve as an advocate for Employee Wellbeing, Employee Engagement, and Safeguarding priorities and role model safe, inclusive, and caring leadership standards.

· Provide constructive feedback and guidance on career paths and professional development for the P&C team and IRC staff; establish a culture of continuous learning opportunities.

· Partner with peers to facilitate the workforce planning, including, managing workforce adjustments, such as staff reductions, or scale up, including organizational design work, in partnership with senior management teams, the Regional Director, People & Culture Europe and Global People & Culture Partners, ensuring these actions comply with local legal requirements and IRC's country and Global policies while minimizing risks and supporting affected staff.

· Support management through coaching, development, tools and guidance to build a team of skilled, committed, and motivated staff, ready to advance in their career.

· Manage the UK HR budget with support from colleagues in FP&A for planning, budgeting and reforecasting of expenditure.

· Prepare reporting to the UK Board of Trustees, including presentation to the full Board and People and Culture Committee.

2. Manage HR Service Delivery and Core Operations (~40%)

· Oversee the creation and tracking of P&C objectives, ensuring alignment with organizational goals including but not limited to providing support and contributions to the design and implementation of global shared solutions models that deliver meaningful outcomes and service improvements.

· Actively engage in proposal design and grant review meetings, providing expert advice on organizational structure, position scoping, demographic and staffing analysis to build a robust P&C foundation that supports high program quality.

· Drive informed decision making by using data to support people and culture functions, ensuring all data reporting requirements, including to the UK Board and reporting as required for UK programmes donors are delivered accurately and in a timely manner.

· Oversee end-to-end P&C activities across the employee lifecycle, including onboarding and exits, payroll, benefits, contract management, performance management, workforce reporting, and year-round staff communications to ensure high-quality outcomes aligned with organizational standards and strategic objectives.

· Ensure the development and implementation of high-quality, context-specific improvement plans and practices in areas such as recruitment, compensation and benefits, employee relations, onboarding, offboarding, contract management, learning and development, performance management, leave management, code of conduct compliance, legal compliance, HR Information Systems, coordination of policy development and implementation, etc.

· Advise supervisors on appropriate disciplinary actions, serve as an impartial mediator in disciplinary proceedings, and oversee follow-up measures to ensure fairness, compliance with employment laws, and adherence to labor regulations.

3. Workplace Culture (~15%)

· Promote initiatives that enhance the employee experience, team engagement, inclusion, and cohesion fostering an environment conducive to continuous learning and honest dialogue.

· Foster a healthy organizational culture. Oversee the integration of IRC’s Values, People Manager Standards, and Employee Success Factors throughout the employee lifecycle.

· Safeguarding:  promote best practice through the integration of safeguarding considerations in hiring, recruitment and onboarding practices, ensuring that all IRC employees receive orientation to IRC's Safeguarding Policy and expectations.

· Ensure that the IRC Way and information on reporting channels are sign-posted in all IRC office locations.

· Partner with IRC’s global Ethics, Compliance and Global Employee Relations investigations to promote safe, healthy and respectful workplaces.

· With the support of the  Duty of Care colleagues and Regional Director People & Culture Europe, provide guidance and support for all staff-related duty of care initiatives, and critical incident response is delivered according to organizational standards.

· Ensure strong connectivity and communication among P&C staff to foster a cohesive team environment.

· Actively participate in and support staff meetings to foster a collaborative work environment.

4. Collaborate with the Union (~15%)

· Working with the UK Executive Director, maintain a positive working relationship with the UK Trade Union representatives, Unite.

· Negotiate and consult with the Trade Union, facilitating the quarterly Joint Negotiating Committee (JNC) meetings and ensuring a good relationship is maintained and progress is made with key priorities including introduction of new policies, policy updates and salary review negotiations.

· Develop and manage union engagement and communication plans aimed at maintaining a healthy and empowering office environment that promotes open, honest, and productive communication.

KEY WORKING RELATIONSHIPS

• Indirect reporting to Europe Regional P&C Director
• Partners with UK Executive Director and the UK SMT
• Manages the UK HR Operations Manager, UK HR staff, and the heads of HR in Switzerland, Belgium and Sweden
• Collaborates with Trade Union Representatives
• Oversees contracts with Employees and External consultants and vendors
• Collaborates with Global P&C team members at all levels
• Collaborates with senior managers across the organisation

PERSON SPECIFICATIONS

· CIPD qualified with experience of complex HR processes in the UK including restructures, TUPE and employee relations.**

· Significant experience in an HR leadership role, with broad knowledge and experience across the spectrum of People & Culture responsibilities.**

· Strong teamwork approach with quality interpersonal and analytical skills who can work seamlessly in a global matrix organization.

· Experience working in a complex international matrix organsiation a plus.

· Strong knowledge of UK employment law, with experience of advising and influencing senior leaders.**

· Experience of working with Trade Unions on a range of matters.**

· People management experience.**

· High level of confidentiality and tact.

· High level of service orientation and excellent intercultural communication skills.

· Ability to work under pressure, manage and prioritize competing priorities from different stakeholders.

· Ability to drive manage projects with a high degree of subject matter complexity and a high number of stakeholders independently

· Willingness to take on a high level of responsibility and independence in day-to-day work.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future. 

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. 

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible. 

Key Requirements 

Do you have experience in the events industry? Do you have experience developing project plans for events? If the answer is yes, then we want to hear from you. 

For full details on this role, please view the job pack attached below. 

Further Details 

Please apply through the online application form. 

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. 

Interviews will take place on w/c 16 June 2025. 

Legacy Stewardship Manager
Home based, remote working 
£42,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will plan and deliver an ambitious new legacy stewardship strategy to bring about growth in future legacy income.  It will diversify the current legacy stewardship programme to convert more legacy prospects and maintain more pledgers using a combination of relationship and mass fundraising activities. It will be responsible for planning and delivering high quality communications and experiences which make supporters feel inspired, valued and deepen relationships with them over the long-term.

This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income. It will play a pivotal role in a Legacy Fundraising Team of four people, reporting into the Head of Legacies, working alongside the Legacy Marketing Manager and line managing the Gifts in Wills Specialist Officer.

This role is a new addition to a growing team in an organisation where legacy fundraising has a high profile.  It is an ideal next step for an experienced and confident legacy fundraiser wanting to make their mark by growing the legacy stewardship programme to a new ambitious level that matches an increased investment in legacy acquisition.

You’re an experienced and ambitious legacy fundraiser with the ability to think strategically as well as deliver a full and varied programme of operational activity. You’re ready to apply your previous experience, success and ideas to shape and grow RNID’s legacy stewardship programme to its full potential.  You’re confident, innovative and keen to use data and insight to improve performance. You’re a strong collaborator and able to influence internal stakeholders at all levels. You’re an excellent project and event manager, able to plan and deliver multiple activities simultaneously to agreed deadlines and budgets.

You will be responsible for:

· Working with the Head of Legacies to diversify and plan the legacy stewardship programme, applying test and learn principles to evaluate and improve performance.

· Operational delivery of a varied legacy stewardship programme including supporter care, supporter journeys, in person and online events.

· Overseeing all one-to-one interactions with legacy prospects and supporters, either directly or through senior colleagues such as RNID’s Chief Executive.

· Educating and training colleagues to confidently support legacy fundraising activities.

· Line managing and developing the Gifts in Wills Relationship Officer.

· Working with the Head of Legacies, contributing to annual operational planning, budget setting, phasing, reforecasting and contingency planning. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 3 June 2025