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Executive support officer jobs in surrey quays, greater london

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Top job
Newham Community Renewal Programme Ltd, Plaistow (On-site)
£45,000 - £48,000 per year
Lead our housing service supporting vulnerable adults in Newham—join a values-led charity driving change through compassion and empowerment.
Posted 4 days ago Apply Now
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Page 4 of 16
Plaistow, Greater London (On-site)
Forest Gate, Greater London
£45,000 - £48,000 per year
Full-time
Permanent

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Job description

Make a real difference in Newham: Supported Housing Services Manager

Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.

About Us

For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.

Your Role

As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.

Key Responsibilities

  • Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.

  • Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.

  • Inspire your team: Foster a positive, proactive, and solution-focused culture.

  • Maximise sustainability: Ensure rental income and effective arrears management.

  • Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.

  • Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.

What You’ll Bring

  • Proven leadership in supported housing or homelessness service settings

  • The ability to effectively lead and inspire a team

  • Experience with contract delivery, KPIs, and outcomes-based commissioning

  • Strong financial and budgetary skills

  • Knowledge of safeguarding and trauma-informed practice

  • A collaborative, values-driven approach and commitment to continuous improvement

Why Join Us?

  • Permanent, full-time role (36 hours/week)

  • Salary of £45,000 – £48,000, depending on skills and experience

  • 28 days annual leave + bank holidays

  • Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development

  • Based across our two supported housing sites in the London Borough of Newham

Please review the full job description and person specification. An enhanced DBS check will be required.

Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.

We can't wait to hear from you!

Application resources
Posted by
Newham Community Renewal Programme Ltd View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 15 May 2025
Closing date: 14 June 2025 at 17:02
Tags: Social Care / Development, Housing, Homelessness, Justice