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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
We are looking for an experienced and dedicated Training and Outreach Officer to enhance the delivery of SANE’s volunteer training programs and develop our corporate training initiatives, as well as to foster outreach activities that increase partner participation. This pivotal role focuses on expanding SANE's current corporate training offerings and ensuring high-quality learning opportunities for volunteers. Additionally, the Officer will engage with a broader range of relevant partners, contributing to SANE's mission and impact.
Working closely with the Volunteer Programme Manager and alongside the training team, you will deliver engaging and inclusive training sessions for corporate partners, volunteers and stakeholders, ensuring learning is accessible, impactful and aligned with SANE’s values and objectives.
This is a part-time office-based role, with occasional weekend and evening work as required.
SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.

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This exciting new role offers the right candidate the opportunity to lead LBWP's new innovative training and development programme enabling ex-service users to develop the skills to become frontline workers and progress into employment.
The Programme Manager is responsible for developing and implementing the programme which will run over three years, supporting several cohorts of trainees, working with internal staff and external consultants to deliver the training programme and ensuring all aspects of the programme meet the trainees' needs.
Essential skilss and experience include:
- Significant experience of managing complex programmes involving service users within a charity or similar
- Experience of supporting and/or directly line managing women from the Global majority with lived experience, sensitively and safely
- Good understanding of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children
- Experience of developing and implementing new programmes, including new systems, processes, internal and external communications, building positive internal and external partnerships
- Experience of developing qualitative and quantative monitoring systems and effectively implementing themation and meeting deadlines
London Black Women's Project is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. We work across London in partnership with London boroughs, the specialist women's DV sector, funders and community services to provide holistic wraparound support and advice.
Please download the job description and person specification and provide your CV and a covering letter that provides examples of how you meet the person specification criteria marked 'CV/CL'.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an organised, proactive and people-focussed HR Assistant to join our HR function at Scotland’s Charity Air Ambulance. Working closely with the HR Officer and colleagues throughout the charity, the successful candidate will coordinate recruitment and onboarding activities, maintain HR systems and records, support payroll and learning and development processes, and help ensure our people practices remain compliant, efficient and aligned with our values.
This is an excellent opportunity for someone looking to develop their HR career in a role that offers exposure across the full employee life cycle. You will play a key role in delivering an efficient and professional HR service, supporting colleagues and managers across the charity while helping to create a positive employee experience.
This role will be based in Perth, at Scone Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis (pro-rata). This is a part-time position working 22.5 hours per week. We offer flexibility regarding the working pattern, which will be agreed with the successful candidate to support both individual and charity needs. Occasional visits to our Aberdeen base will be required.
About You
We are looking for someone who:
- Has previous administrative experience, ideally within an HR, people or office environment.
- Has excellent organisational skills and can manage multiple priorities effectively.
- Demonstrates strong attention to detail and a commitment to accuracy.
- Is confident using Microsoft Office applications and HR systems.
- Has excellent communication and interpersonal skills.
- Understands the importance of handling confidential information sensitively and professionally.
- Enjoys working collaboratively and building positive relationships across an organisation.
- Is committed to providing excellent customer service and creating a positive colleague experience.
A CIPD level 3 qualification, or equivalent, (or working towards one) would be advantageous but is not essential.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service) pro-rata
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 19 October 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 11th October 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Health Inclusion Manager. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £41,175.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will lead, coordinate and develop Providence Row’s Health Inclusion Service so that people experiencing homelessness and multiple disadvantage can access high-quality, inclusive health and wellbeing support. Also to oversee the Health Hub, Health & Wellness Fairs and associated partnerships, ensuring delivery is safe, effective, well-coordinated and aligned with organisational priorities and funding requirements.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Dorset and the South Coast of Hampshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders.
- Passionate about education, social mobility, and giving every young person a chance to shine.
- A natural communicator-whether leading a session in a classroom or inspiring a room of volunteers.
- Organised and able to juggle multiple projects (with a great sense of humour!).
- Self-motivated, adaptable, and happy working remotely but never alone-you’ll be part of a close-knit regional team.
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering.
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities.
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation.
- Deliver and support the rollout of YE programmes in schools and other settings.
- Recruit, train and support volunteers-making sure they feel valued and inspired.
- Work with your regional team to meet shared goals and celebrate local impact.
- Help secure local funding by supporting fundraising efforts and managing project deliverables.
- Support the planning of events, trade fairs and celebrations for young people.
- Keep accurate records, track impact, and make sure safeguarding is front and centre.
A few practical things
- This is a hands-on role-you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential).
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times.
- Expect to be on your feet during some events or sessions-it’s all part of the fun!
How to Apply
If you’re ready to help shape the futures of young people across Dorset and the South Coast of Hampshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 17 October 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
We’re committed to ensuring our recruitment process is inclusive and accessible to everyone.
If you have a disability, a long-term health condition, or any other need that requires adjustments, please let us know. We’re happy to make reasonable adjustments at any stage of the process - whether that’s providing application materials in a different format, arranging wheelchair access, offering extra time for assessments, or any other support you may need.
You can contact us directly to request a reasonable adjustment. Contact details are available when you apply for role. All requests will be treated with sensitivity and confidentiality.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications without a cover letter will not be accepted.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
We are looking for an experienced people manager who has a passion for supporting individuals, families and communities through mental health crises. An exciting role that allows you to help shape the service, you will work to increase reach and drive quality through a strong collaborative approach. A new service in the area, Wigan Crisis Space provides a safe space for those experiencing mental and emotional distress, and suicidal ideation. Forming part of the Greater Manchester VCSE crisis pathway, we are an out-of-hours, non-clinical alternative to A&E for adults to access timely compassionate support from trained recovery workers – the service operates from 3pm to 10pm, 7 days a week.
Salary - £40,300 FTE per annum
Hours – 37 hours per week (full time) including out of hours and weekend management cover, and support on a rota basis.
Contract – Permanent
Location - Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office based and wheelchair accessible.
As the Service Manager, you will have a strong knowledge of the mental health landscape and a strong track record of effective management. You will have responsibility for two Team Leaders as well as overall leadership of the staff team (totalling 8). You will work closely with other service providers, as well as our Operational Manager, to offer first-class support for Wigan residents.
Main responsibilities:
• Provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan.
• Ensure that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing as well as social outcomes - meaning that people will be healthier, safer, more resilient, and better able to enjoy life’s opportunities.
• Facilitate opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback.
• Create and implement a continuous development plan for the service to ensure it delivers quality support for Wigan residents.
• The Crisis Space is an out of hours service that operates from 3pm – 10pm, 7 days per week. This post will require a minimum of two shifts per month during the week from 2pm to 10pm (on site) and two shifts per month during the weekend from 2pm to 10pm (on site).
Benefits:
• Annual paid leave entitlement of 30 working days plus bank holidays.
• Up to 6% matched-pension contributions.
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jabs vouchers.
• Investment in your professional development with ongoing quality training and career development opportunities
Closing Date: 9th October 2026 at 23:59
Interviews are scheduled to take place on 22nd October in person.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Training Manager to play a pivotal role in our Modern Slavery Innovations Team in London
Sounds great, what will I be doing?
As Training Manager, you will lead the development and delivery of CPD-accredited modern slavery training programmes for corporate partners, frontline professionals, businesses and public sector organisations. Working closely with the Modern Slavery Innovations Manager, Corporate Partnerships team and a Lived Experience Co-Facilitator, you will create impactful, survivor-informed training, guidance and resources that influence policy, strengthen organisational responses and generate sustainable income. This is an exciting opportunity for a confident trainer and relationship-builder to expand Hestia's training offer, develop new business opportunities, manage key stakeholder relationships and ensure survivor voices remain at the heart of everything we do. The role is part time, three days per week hybrid working with travel across London and the UK.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We are looking for an experienced and engaging training professional who is passionate about tackling modern slavery and creating meaningful change. The successful candidate will have a proven track record of designing and delivering high-quality training programmes, both in person and remotely, to diverse and large audiences, with the confidence to engage stakeholders at all levels. You will be skilled at translating complex research, policy and legislation into clear, practical guidance and recommendations, with a strong understanding of modern slavery legislation, including the National Referral Mechanism, Home Office frameworks, and wider compliance requirements. We are seeking someone with excellent project, customer and stakeholder management experience, including managing corporate partnerships, delivering contractual commitments, and meeting challenging timelines. Strong organisational, administrative and budgeting skills are essential. A qualification in Training Delivery and sales or business development experience would be highly advantageous. Most importantly, you will be a collaborative relationship-builder with exceptional communication skills, a high standard of written and spoken English, and a willingness to travel across the UK to deliver impactful training that helps organisations identify, prevent and respond to modern slavery.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chartered College of Teaching is currently working on a number of exciting projects, and is recruiting a Professional Learning Quality Lead to support this work. This is a fixed term position which will focus on supporting the delivery of a key strand of our work relating to teacher development, helping to embed high quality professional development across the sector. By joining our team as a Professional Learning Quality Lead, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession.
The role will run until the end of December 2027 in the first instance.
Job Title: Professional Learning Quality Lead
Reports to: Associate Director, Professional Learning and Accreditation
Direct reports: Project Officer (TBC)
Salary: £40,000-£45,000 per annum dependent on experience
Contract: Fixed term until 31st December 2027
Hours: A full working week is 35 hours and we offer flexible working options. We are open to full-time or part-time candidates (min. 3.5 days/0.7 FTE)
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Home based or office based, with hybrid-working options.
Start date: ASAP (by November 2026)
Deadline and interview: Applications will close on Sunday 4th October 2026.
The interview will consist of a task and competency-based questions.
Interviews are currently planned to take place w/c 12th October 2026 but we will be reviewing applications on a rolling basis and may interview and close the role earlier if a suitable applicant is identified.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher CPD and accreditation
- research, policy and events
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches ~40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 35 people, supported by a Board with a significant track record and experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
The Professional Learning Quality Lead will play a key role in supporting our work around teacher development, helping to embed high quality standards for teacher professional learning across the education sector.
Drawing on their deep understanding of teacher development, the Professional Learning Quality Lead will lead on a number of internal and external projects, working with colleagues and sector stakeholders to develop and launch a CPD quality framework. They will deliver training, develop resources and carry out quality assurance activities to support the successful implementation of the framework in schools, colleges and sector organisations. Alongside this, they will support the delivery of the Chartered College of Teaching’s wider professional development offer, developing and reviewing materials and delivering training that is aligned to agreed quality standards, helping to support teacher and school development and career progression.
This would be an ideal opportunity for anyone who is passionate about teacher development and who wants to use their knowledge to build expertise and shape quality standards across the sector.
Role description
Establishing CPD quality standards and quality assurance processes
You will lead on the development and implementation of a new CPD quality framework, which will include:
- Initial development and testing of an evidence-informed framework for CPD quality
- Seeking input from experts and key stakeholders via a range of consultation activities (e.g. advisory groups, focus groups, surveys)
- Developing effective processes to quality assure CPD in line with the newly developed framework, underpinned by robust policies and governance processes
- Developing and delivering training and implementation resources to support the rollout of the framework, helping to ensure the framework is understood and applied consistently
- Working with partner organisations to quality assure their professional development offer in line with agreed standards
Developing training materials
You will spend some of your time working on developing and reviewing CPD materials to support the College’s wider CPD offer. This might include:
- Designing and delivering CPD sessions for teachers and school leaders
- Designing or contributing to the development of new and existing online courses and content
- Reviewing and evaluating existing provision, identifying opportunities for further improvement
Wider responsibilities
You will have the opportunity to collaborate with colleagues from across the organisation, and will champion the framework and the high standards it sets for teacher CPD, within and beyond the College.
You will also be expected to:
- Plan and coordinate work activities for the projects you are responsible for, ensuring that work is completed on time and within budget
- Provide direct line management for a Project Officer who will support day to day administration of project activity during the project mobilisation period (up to the first 6 months)
- Engage in CPD, learning activities and training to maintain and develop your knowledge and skills
- Arrange and participate in meetings, as required
- Perform other activities as and when required in order to fulfil the purpose and requirements of the role
- Represent the College at external events (occasional travel may be required)
About You
We’re looking for someone who is enthusiastic and knowledgeable about teacher and school development; who is motivated by our mission and who is truly passionate about supporting the education sector.
The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. You will need to meet the essential knowledge and experience as a minimum, and at least two of those indicated as being ‘desirable’. We are committed to creating a diverse and inclusive environment and encourage you to apply.
Essential knowledge and experience
- Educated to at least degree standard, with QTS and experience of teaching in schools in the UK
- Proven knowledge and understanding of effective professional development methodologies
- Critical understanding of research and evidence relating to teacher professional development and implementation
- Experience of designing and/or delivering teacher professional development
- Able to engage and communicate effectively with a range of stakeholders, including educators, sector leaders, funders and partners
- Able to organise information and communicate complex ideas in a systematic and coherent way
Desirable knowledge and experience
- Experience leading and/or quality assuring teacher professional development across a school, trust or in a relevant education sector organisation
- Experience of developing frameworks and/or standards (e.g. quality assurance frameworks, CPD frameworks, assessment frameworks, professional standards, qualifications frameworks)
- Understanding and/or experience of governance, including developing and monitoring policies and processes
- Experience of leading or managing projects, including understanding how to manage timelines and budget
- Have undertaken further study relevant to the role e.g. Masters, Chartered Teacher Status, relevant NPQs, other relevant courses or qualifications
As well as the requirements outlined above, we are looking for people who:
- Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change
- Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues
- Learning and feedback oriented, intellectually curious, and keen to develop their skillset
- Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please make a request (details are in the application pack).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
London Play is looking for an experienced and proactive Network Manager to lead the development of the Wilder Play Network, an ambitious initiative bringing together six adventure playgrounds across London to strengthen their role as community green spaces.
This is an exciting opportunity to work at the intersection of play, community engagement and environmental improvement, supporting organisations that make a real difference to children and communities in some of London's most disadvantaged neighbourhoods.
About the role
As Wilder Play Network Manager, you'll be responsible for building and coordinating a network of partner organisations, supporting collaboration, learning and shared action across the programme.
Working closely with playground staff, local communities and strategic partners, you'll help deliver environmental improvements, support biodiversity projects, coordinate learning opportunities and ensure the programme creates lasting impact.
You'll also play an important role in helping establish the Wilder Play Network as a recognised voice for adventure playgrounds within London's green infrastructure and play sectors.
About you
We're looking for someone who can build strong relationships and bring people together around a shared vision.
You'll have experience managing projects involving multiple stakeholders and be comfortable coordinating activity, monitoring progress and supporting partners to achieve their goals.
You'll also bring:
- Excellent partnership and relationship management skills
- Strong project management and organisational abilities
- Experience working with communities, voluntary organisations or community-led projects
- Strong written and verbal communication skills
- The ability to manage competing priorities and work collaboratively across a range of organisations
- A commitment to equality, inclusion, community action and the value of play
Why join London Play?
London Play is a small but influential charity championing children's right to play and helping create neighbourhoods where outdoor play can thrive.
This is a unique opportunity to contribute to a high-profile programme that combines environmental action, community engagement and children's play, while helping build a stronger future for London's adventure playground sector.
Please submit a cover letter alongside your CV. Applications without a cover letter may not be considered.
Working for every child in London to have the space, time and freedom to play outside daily, near to where they live.


The client requests no contact from agencies or media sales.
An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking HR team to deliver efficient human resource services for a Stockport town centre based charity.
We are looking for a warm, professional, confident and articulate individual to deliver an efficient HR service and the highest standards of internal and external customer care to our employees nationally. Working from our busy Stockport Town Centre office you will ensure that rigorous personnel procedures are carried out in accordance with agency and stakeholder requirements. Additionally, you will advise and support senior staff in respect of welfare issues, ill health and attendance, capability, grievance, disciplinary procedures and ensure legal compliance, fairness, consistency and good practice in all HR matters and procedures.
This is an excellent opportunity for individuals who are passionate about HR and are truly committed to providing excellent customer service. A perfect starting point for an enthusiastic individual with full exposure to all aspects of the employee life cycle. Extensive support and mentoring given for the successful applicant and an opportunity for CIPD support on completion of probationary period.
Vacancy Reference Number: 84520
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship, we are unable to accept Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
We’re looking for a Training Officer to help us develop and deliver high quality learning and professional development for people working with and for young people across the North West.
This is a great opportunity for someone who enjoys creating and delivering engaging training and supporting others to learn and grow.
Working with our Learning, Workforce Development & Equality Manager, you’ll help shape our learning offer and support a skilled, confident and connected youth sector workforce.
What you’ll be doing
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Design and deliver engaging training and workshops (online and in person)
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Build relationships with learners, partners and organisations
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Support learning events, networks and Communities of Practice
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Use feedback and evaluation to improve what we do
We’re looking for someone who has:
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experience of training, facilitation or learning and development
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confidence delivering engaging sessions to different audiences
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good communication and organisational skills
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an understanding of youth work or the issues affecting young people
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a commitment to equality, inclusion and safeguarding
More information in attached recruitment pack - closing date Monday 21 Sep 2026 @ 12 pm
Interviews will be held in person on Tuesday 29 September 2026.
To benefit the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About our organisation
Music as Therapy International is looking for an ambitious, creative and relationship-focused Fundraising Manager to lead our fundraising as we enter an exciting new phase of our development.
Registered in 1998 and recently converted to a CIO, we are a small, established charity with a big ambition: To inspire, guide and champion caregivers to use music to strengthen care. Our work equips caregivers with practical skills and approaches that use music to improve the lives of people in vulnerable situations around the world.
We have entered a new strategic period focused on extending our reach, evolving our training and securing the future of music in care. In 2025 we operated with an income of c.£225k. We are now looking for someone to build on this, bringing fundraising expertise, initiative and curiosity to help us turn our strategic ambitions into sustainable growth.
About the role
As our Fundraising Manager, you will have a genuinely influential role in making that ambition possible. Working closely with our Director and wider team, you will take the lead on developing and delivering our fundraising strategy across trusts and foundations, major donors, regular giving, community fundraising, corporate partnerships and legacies.
This is not a role where you will be one small part of a large fundraising machine. You will have the opportunity to shape our approach, develop meaningful relationships with supporters and funders, identify new opportunities and turn our impact into compelling propositions that inspire people to give.
If you are an experienced fundraiser who enjoys having responsibility, building relationships and seeing the direct results of your work, we would like to hear from you.
Please submit your CV and a Covering Letter responding to our two questions (max. 200-300 words per question):
1) What attracted you to the Fundraising Manager role at Music as Therapy International?
2) What from your fundraising experience is most relevant to the role and the charity?
If you have any questions, or would like an informal chat about the role, please contact the charity and ask to speak to Richard.
Interviews with suitable candidates will take place as applications are received (an initial Zoom call, followed by an in-person second stage interview for shortlisted candidates).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love bringing programmes to life, bringing people together, building relationships, and making things happen? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Senior Programme Manager.
Who We Are:
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work-and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion-we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day.
About the Role:
As Senior Programme Manager, you will lead a team responsible for delivering a portfolio of national education programmes that support thousands of educators and young people across the UK. Combining leadership, operational oversight and practical support, you'll help ensure programmes deliver high-quality experiences and meaningful impact.
This role is focused on providing leadership, oversight and guidance to an established team of Programme Managers, rather than personally leading the day-to-day delivery of every programme. However, you'll also be comfortable stepping in with practical operational support when required, helping the team navigate challenges, manage risk, maintain momentum and ensure successful delivery.
Working closely with colleagues across Young Enterprise, you'll use insight and evidence to drive improvement, support the ongoing development of our programmes, and help ensure they continue to deliver strong outcomes for young people. This is an opportunity to develop talented people, lead at scale, solve complex challenges and make a tangible difference to the lives of young people across the country.
You’d love this role if you:
- Enjoy leading and developing people, helping others perform at their best.
- Are equally comfortable leading strategically and stepping into operational detail when needed to support successful delivery.
- Like turning data, insight and feedback into practical improvements.
- Have experience overseeing complex programmes and know how to balance support, challenge and accountability.
- Can prioritise effectively and focus on the activities that will have the greatest impact.
- Build strong relationships quickly and enjoy working with a wide range of stakeholders.
- Are energised by improving services and finding better ways of doing things.
- Want to use your skills and experience to make a tangible difference to young people's lives.
Key Responsibilities:
- Lead and develop a high-performing team of Programme Managers, helping them deliver their best work and grow their impact.
- Provide oversight and support across a portfolio of national education programmes, ensuring high-quality experiences for educators and young people across the UK.
- Use performance data, insight and evidence to drive decisions, improve outcomes and maximise impact.
- Provide expert support and leadership when it matters most, helping teams navigate challenges, manage risk and maintain momentum.
- Develop and maintain effective relationships across education, funding and delivery networks to support programme success.
- Help shape the future of Young Enterprise's programmes and services, influencing how we support educators and equip young people with the skills they need to succeed.
A few practical things:
- This is a hybrid role based in London, with a minimum of 8 office days per month
- You’ll have the opportunity to visit some of the participating schools and colleges across the UK
- Full details can be found in the Job Description
How to Apply:
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a separate document answering these three questions (max 250 words each). When applying, please let us know whether you are applying for the role on a full-time or part-time basis.Applications must be submitted by 23:30 on 28 September 2026.
1. Leadership
Tell us about a time when you led a team to deliver a complex programme, project or portfolio. How did you support and challenge the team while ensuring successful delivery?
2. Performance, Improvement and Impact
Tell us about a time when you identified an opportunity to improve the performance, effectiveness or impact of a programme, service or initiative. What evidence or insight informed your thinking, what actions did you take, how did you engage others in the process, and what was the outcome?
3. Navigating Challenge
Tell us about a challenge you faced within a team you were leading. What was the situation, how did you approach it, and what was the outcome? What did you learn from the experience?
Please note that applications without answers to the questions will not be considered.
Please note that we may close this vacancy early if a suitable candidate is found.
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective.
First Interviews will take place at our Central London Office on Tuesday 6 and Wednesday 7 October 2026.
We’re committed to ensuring our recruitment process is inclusive and accessible to everyone.
If you have a disability, a long-term health condition, or any other need that requires adjustments, please let us know. We’re happy to make reasonable adjustments at any stage of the process - whether that’s providing application materials in a different format, arranging wheelchair access, offering extra time for assessments, or any other support you may need.
You can contact us directly to request a reasonable adjustment. Contact details are available when you apply for role. All requests will be treated with sensitivity and confidentiality.
At Young Enterprise we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice
Join us – and help us give every young person the chance to thrive.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Stella Maris UK is looking for an experienced and confident Senior HR Manager to drive and deliver our people-focused HR strategy that supports employee wellbeing and organisational growth.
About the Role
Reporting to the Director of Resources, this is a senior leadership role with responsibility for promoting the vision, mission and values of the organisation.
You’ll oversee all aspects of human resources, including recruitment, employee relations, performance management, learning and development, and policy implementation, and will provide leadership and support to the HR team.
You’ll also work collaboratively across the organisation to foster a positive, inclusive and high-performing workplace culture.
About You
We’re looking for a confident leader with experience in human resources leadership, employee relations, organisational development, workforce planning, and people management, as well as experience in leading teams and building strong relationships with a wide range of internal and external stakeholders.
You’ll;
• Have CIPD or equivalent professional HR qualification.
• Be educated to degree level or equivalent experience.
• Have experience managing HR functions within a charity, not-for-profit, public sector, or mission-driven organisation.
• Have experience of advising senior leaders on people matters.
• Have strong knowledge of UK employment law and HR best practice.
• Have strategic thinking and organisational development capability.
• Have strong communication, coaching, and influencing abilities
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.
The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.
The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.
Relationship with the Beneficiary Services Manager
The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.
The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.
The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.
The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.
Key Responsibilities
Referral, Triage and Allocation
The SBS Manager will:
- Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
- Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
- Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
- Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
- Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
- Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
- Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
- Ensure referral and allocation decisions are clearly and appropriately recorded.
Management and Leadership of the SBS Team
The SBS Manager will:
- Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
- Lead regular individual management 1:1s with each SBS.
- Lead group supervision and reflective practice opportunities as required.
- Lead daily SBS team meetings and scheduled practice meetings.
- Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
- Maintain regular contact with staff working across different Pete’s Dragons locations.
- Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
- Monitor individual workload, caseload and capacity and intervene where concerns arise.
- Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
- Provide appropriate telephone management support for SBS staff working outside normal office hours as required.
Quality Assurance and Practice Standards
The SBS Manager will hold responsibility for the quality of SBS practice and will:
- Undertake formal case audits for each SBS on a quarterly basis.
- Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
- Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
- Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
- Provide constructive feedback following practice reviews and agree actions or development plans where required.
- Identify excellent practice and ensure learning is shared across the team.
- Identify practice which falls below the expected standard and take timely action to support improvement.
- Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
- Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
- Promote reflective professional practice and continuous improvement throughout the SBS team.
Safeguarding and Risk
The SBS Manager will:
- Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
- Share responsibility for the management and oversight of safeguarding cases within the organisation.
- Provide advice and support to SBSs where safeguarding concerns arise.
- Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
- Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
- Promote confident and consistent safeguarding practice throughout the SBS team.
- Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.
Beneficiary Casework
To remain connected to frontline practice, the SBS Manager will:
- Maintain a small caseload of approximately 5–10 beneficiaries.
- Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
- Maintain timely, accurate and appropriate case records.
- Model excellent professional boundaries, beneficiary communication and case management.
- Participate in appropriate clinical supervision for their own beneficiary work.
- Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.
People Management and HR
The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:
- Recruitment and selection of Suicide Bereavement Specialists.
- Induction and probation.
- Regular management supervision.
- Annual appraisal and performance review.
- Identifying individual and team development needs.
- Supporting professional development and CPD.
- Attendance and absence management.
- Managing annual leave and ensuring adequate service capacity.
- Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
- Supporting staff wellbeing and identifying when additional support may be required.
- Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
- Maintaining appropriate and confidential management records.
Training and Development
The SBS Manager will:
- Identify individual and collective training and development needs across the SBS team.
- Ensure mandatory training remains current.
- Support SBSs to develop their knowledge, confidence and professional practice.
- Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
- Contribute to the development and delivery of internal practice training and workshops.
- Support newly appointed SBSs through induction and their transition into independent practice.
Policy, Procedure and Service Development
The SBS Manager will:
- Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
- Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
- Monitor compliance and address inconsistent practice.
- Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
- Support the Beneficiary Services Manager in implementing service developments and organisational change.
- Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.
Monitoring and Reporting
The SBS Manager will maintain an accurate operational picture of the SBS service, including:
- Referral volumes.
- Referral processing and allocation.
- Waiting times.
- Individual and team caseloads.
- Team capacity.
- Beneficiary engagement.
- Case progression and closures.
- Safeguarding and risk themes.
- Quality assurance findings.
- Staff performance and development.
- Emerging operational risks or pressures.
The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.
General Responsibilities
The postholder will:
- Work across Pete’s Dragons Devon locations as required.
- Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
- Maintain appropriate confidentiality and comply with data protection requirements.
- Work within Pete’s Dragons’ policies, procedures, values and professional standards.
- Attend relevant internal and external meetings.
- Maintain appropriate professional boundaries at all times.
- Undertake relevant training and continuing professional development.
- Work flexibly where reasonably required by the needs of the service.
- Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
- Undertake other reasonable duties consistent with the seniority and purpose of the role.
Person Specification
Essential
Experience
The successful candidate will have:
- Significant experience of managing and leading staff.
- Experience of managing a team delivering services to people with complex emotional or mental health needs.
- Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
- Experience of managing staff performance, development, wellbeing and HR matters.
- Experience of quality assuring professional or support-based practice.
- Experience of managing risk and making sound professional decisions in complex situations.
- Experience of working with confidential and sensitive information.
- Experience of balancing competing demands and managing a busy operational service.
Knowledge and Skills
The successful candidate will demonstrate:
- Strong leadership and people-management skills.
- A sound understanding of mental health, emotional distress, grief and vulnerability.
- The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
- Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
- The ability to challenge poor or unsafe practice appropriately and constructively.
- The ability to provide clear feedback and support staff development.
- Excellent organisational and workload-management skills.
- The ability to monitor service capacity and allocate work fairly and effectively.
- Strong written and verbal communication skills.
- Confidence in managing difficult conversations.
- Good professional judgement and the ability to know when matters should be escalated.
- Strong IT skills and the ability to use electronic case-management systems effectively.
- The ability to analyse service information and identify trends, risks and areas requiring improvement.
Personal Approach
The successful candidate will:
- Combine compassion with professional accountability.
- Be calm and confident when managing complex or emotionally demanding situations.
- Be approachable without losing appropriate managerial boundaries.
- Be willing to make and stand behind difficult decisions.
- Be curious about practice and committed to continual learning and improvement.
- Understand the importance of reflective practice when working with suicide bereavement.
- Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
- Demonstrate integrity, discretion and sound judgement.
- Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.
Practical Requirements
- Full UK driving licence.
- Access to a vehicle for work purposes.
- Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
- Ability to work flexibly according to service requirements.
- Ability to participate in limited out-of-hours telephone support for SBS staff.
Desirable
- Previous experience of suicide bereavement or postvention services.
- Previous experience of managing a geographically dispersed team.
- Safeguarding/DSO training.
- Experience of conducting case or practice audits.
- Experience of reviewing recorded professional practice sessions.
- Experience of delivering supervision, reflective practice or professional development sessions.
- Experience of recruitment within health, mental health, social care, bereavement or similar services.
- Knowledge of trauma-informed and person-centred approaches.
Scope and Accountability
This is a significant operational management role with responsibility for both people and practice.
The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.
The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.
The client requests no contact from agencies or media sales.