Facilities and administration officer jobs in Newcastle
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Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Are you a skilled, hands-on tradesperson looking for a role where no two days are the same?
Maintenance Officer
Salary: £25,887 - £27,385 per annum (dependent on experience)
Hours: Full time, 37 hours per week
Contract: Permanent
Location: Roving role - Sites across the North East (& Occasionally Cumbria)
About us
Groundwork North East & Cumbria is an established environmental and community charity with over 30 years’ experience supporting communities to improve their local areas and create better opportunities for people. We deliver hundreds of locally led projects each year, including initiatives that improve local environments, support young people and adults into education, training and employment, and promote health and wellbeing
We manage a range of buildings and community sites across the region, and we’re committed to keeping them safe, well-maintained and fit for purpose.
About the role
We’re looking for an experienced Maintenance Officer to take pride in looking after our buildings and sites. This is a practical, varied role where you’ll use your skills to carry out day-to-day repairs, maintenance and compliance checks across multiple locations.
Job Purpose
Supported by our Facilities & Maintenance team, you’ll be trusted to manage your own workload, solve problems on the spot, and keep our sites running smoothly – making a real difference to the people who use them.
Where You’ll Work
You’ll travel between our sites across the North East, with occasional visits to Cumbria. Our locations include offices, a Business Centre and a Visitor Centre. You’ll be out and about most days rather than office-based. A company van is provided.
What You’ll Be Doing
- Carrying out general building maintenance (e.g. basic joinery, plumbing, decorating, repairs)
- Handling reactive repairs and fixing issues quickly and safely
- Completing planned maintenance tasks and routine inspections
- Carrying out health & safety and compliance checks
- Liaising with and overseeing specialist contractors when needed
- Keeping clear records of work carried out using basic IT systems
What We’re Looking For
- This role would suit someone from a trade background (e.g. joinery, plumbing, general building maintenance or similar) who enjoys practical, hands-on work:
- Proven experience in building maintenance or a relevant trade
- Able to turn your hand to a wide range of repair and maintenance tasks
- Good working knowledge of health and safety on site
- Practical problem-solver who can work independently and use initiative
- Organised and able to manage your own workload across multiple sites
- Friendly and approachable – comfortable working around staff and site users
- A reliable, “can-do” attitude with pride in your work
Essential:
- Full UK driving licence
- Willingness to travel regularly across the North East (and occasionally Cumbria)
Why Join Us?
- Varied, hands-on role with real autonomy
- Supportive and friendly team environment
- Opportunity to use and develop your skills across different sites
- A role where you can see the impact of your work every day
Closing Date: Tuesday 30th June 2026.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
This role is subject to a Basic Disclosure endorsed by the Disclosure and Barring Service.
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?
My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.
The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.
You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include
- Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
- Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
- Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
- Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
- Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
- Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
- Overseeing GDPR compliance, health and safety and statutory obligations
- Supporting facilities management, including getting the reception area fully operational
- Providing hands-on support and coaching to the admin team
- Producing a clear written recommendations report by the three-month point to support continuity
- Strong experience in senior administration, operations or office management, ideally within the charity or third sector
- Experience or knowledge of organisational and HR policies
- Knowledge of UK employment rights and employment law
- Hands-on understanding of charity governance and regulatory compliance
- Working knowledge of GDPR and health and safety
- Experience managing suppliers and contracts
- Confidence supporting recruitment, onboarding and HR processes
- A supportive, coaching-style approach to working with others
- The ability to prioritise, work at pace and get things done
- Strong cultural competence and commitment to equality, diversity and inclusion
- Role: Interim Senior Admin Officer
- Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
- Rate: £15–£18 per hour, depending on experience
- Hours: 20 hours per week, Monday to Friday
- Location: Newcastle upon Tyne (NE4), with on-site or remote working
- Contract type: Temporary
- Duration: 6 months
As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.