Facilities And Operations Assistant Jobs
Operations Assistant, South Georgia Museum
South Georgia Heritage Trust operates the South Georgia Museum on behalf of the Government of South Georgia. The museum is located in the abandoned whaling station of Grytviken, on the remote sub-Antarctic island of South Georgia. The museum is visited each austral summer by over 12,000 visitors that arrive on cruise ships, research vessels and yachts.
SGHT is seeking a practical and enthusiastic Operations Assistant to join the small team which will spend 5 to 6 months (October – April) on South Georgia. The Operations Assistant will be involved in opening the museum, operating the SGHT shop and undertaking fundraising and other projects. The Operations Assistant will report to the SGHT Director SG.
Payment is £1200 per month worked, and all food and accommodation is provided. For tax purposes the Operations Assistant is self-employed, and it is each person’s responsibility to report their activity to the appropriate tax authority. Travel to and from South Georgia is arranged by, and covered by, South Georgia Heritage Trust. Working hours are flexible and are dictated by the cruise ship schedule. This can sometimes mean working long, unsociable hours but, where possible, the team will take two days off per week. Successful candidates will live in shared accommodation in a small cottage next door to the museum and take part in a cooking and cleaning rota with other museum staff.
Candidates must be over the age of 18, have the right to work in the UK and be UK based. They must also pass a British Antarctic Survey Medical Unit medical if offered the role. Due to the remote location, and limited facilities available, employment is conditional on passing this medical assessment.
Duties of this role include:
Front of House:
· Opening and closing the museum for visiting ships.
· Welcoming visitors to the museum and responding to questions about the museum, South Georgia and SGHT.
· Assisting with guided tours of Grytviken Whaling Station.
Retail:
· Serving customers in the shop during ship visits.
· Stock management, including barcoding new stock, re-stocking during and after ship visits, and assisting with stock inventories.
· Assisting with merchandising of shop stock, including refreshing displays throughout the season.
Fundraising:
· Delivering fundraising presentations on board visiting cruise ships.
· Processing donations and associated paperwork.
· Engaging with guests about the work of SGHT and encouraging them to support the charity.
Maintenance:
· Undertaking waste management, including sorting and packing of waste.
· Completing basic maintenance tasks, such as sanding and painting, around the museum.
· Cleaning the museum and toilets between ship visits.
· Taking part in the annual deep clean of the museum and church.
Other:
· Supporting the SGHT Director SG with office administration as required.
· Taking part in a cooking and cleaning rota within shared museum accommodation.
Experience:
· Operating in a busy retail environment, including using EPOS systems and completing inventories. (Essential)
· Using Excel and other software packages to record and manage shop stock. (Desirable)
· Speaking to visitors of all ages and backgrounds, from all around the world. (Essential)
· Cleaning and waste management tasks in a non-domestic setting. (Desirable)
· Basic maintenance tasks such as sanding and painting. (Desirable)
· Public speaking and delivering presentations. (Essential)
· Living and working in a small team. (Essential)
· Cooking for groups of people, taking into consideration dietary requirements. (Desirable)
· Living and working in remote and isolated communities, and an awareness of the challenges of this. (Desirable)
· Walking and hiking in mountain terrain. (Desirable)
Person Specification:
· An excellent team player, always looking for ways to support their immediate team and wider community. (Essential)
· Self-sufficient, with the ability to identify tasks and complete them independently. (Essential)
· Strong sense of personal responsibility, and awareness of their role and impact within a small community. (Essential)
· Enthusiastic and energetic, able to remain positive and proactive even at the end of a long day. (Essential)
· Adaptable and able to adjust quickly to short-notice changes of plan. (Essential)
· Detail orientated and committed to ensuring that tasks are always completed to the highest standard. (Essential)
· Practical and willing to tackle hands-on tasks such as painting, cleaning and maintenance. (Essential)
· Physically fit and able to undertake heavy lifting and other physical work. (Essential)
· Environmentally aware and willing to be an advocate for conservation and wildlife. (Essential)
· Strong numeracy skills and comfortable using them within a retail environment. (Essential)
· Confident speaker of languages additional to English, particularly French, German or Mandarin. (Desirable)
The South Georgia Heritage Trust (SGHT) was established in 2005 for two primary purposes:
- To help efforts to conserve and pro...
The client requests no contact from agencies or media sales.
We currently have an opportunity for a personal assistant (PA) or administrator to join our Global Programmes team and provide comprehensive and proactive support to the Director of Global Programmes. This will include providing high level and effective PA and administrative support (diary management, correspondence, printing and distribution of documents, room bookings, catering, minuting meetings etc.) on a day-to-day basis. You will be responsible for providing a range of administrative support to the Heads of Academy and Grants & Programmes and provide general support and co-ordination across the wider Global Programmes team.
Our Global Programmes Department
The Global Programmes Department advances Battersea’s ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. This Department comprises two teams: Academy, which supports the professional development of staff and volunteers in rescues and rehoming organisations and Grants & Programmes, which provides strategic funding and support to organisations and researchers within the animal welfare sector. Through their collective efforts, both teams seek to advance change, by empowering local partners, so that more cats and dogs have a better future. Distinct in their functions, the teams work closely together on developing and delivering programmes with partners in the UK and focus countries around the world.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Diversity & Inclusion at Battersea
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
Closing date: 26th March 2024
Interview date(s): 11th April 2024
For full details and to apply for this opportunity, please click apply and download our recruitment pack. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Role Description Office Coordinator
This is a brand new role that would suit an organised and detail oriented individual who
wishes to use these skills to support vulnerable young people across Guildford Borough.
What would I be doing?
The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate.
What do we expect from you?
You will be expected to maintain the systems and processes currently in place, supporting the
Board of Trustees, SLT and wider team to deliver their roles effectively. The post holder will be hard-working, effective at managing a large and varied workload and a team player. There are two key areas of responsibility:
1) Office and Building Support
Maintain and, where necessary improve, office systems.
Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
Proactively ensure physical and digital notice boards are kept up-to-date.
Proactively ensure physical and digital team calendars are kept up-to-date.
Support the team in utilising the GSuite and printing facilities.
Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
Support the Head of Operations in their role as Fire Marshall, Health and Safety Officer, and GDPR lead.
Prepare rooms for team meetings and events, as required.
Support the wider team with occasional administrative tasks, as required.
Provide occasional administrative support to the Board of Trustees and SLT, as required.
2) Human Resources Support
Utilising our HR database, maintain accurate, organised and confidential HR records.
Liaising with Line Managers, administer the annual leave and sickness process.
Liaising with the Designated Safeguarding Lead, administer the DBS process.
Support SLT by administering the recruitment and induction processes.
Support SLT by administering the team performance processes, including probations and appraisals.
Coordinate and book staff training, ensuring all regulatory requirements are met.
Person Specification Administrative Assistant
ESSENTIAL
Able to follow instructions and work well within pre-set boundaries.
Confident using own initiative and working independently.
Experience of administering office and operational systems.
Experience of administering HR processes.
Experience liaising with external contractors and organisations.
Excellent phone manner.
Highly organised and logical, with an eye for detail.
Comfortable working within a fast-paced environment, able to prioritise and respond flexibly to a mixture of needs as they arise.
Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a friendly and professional manner.
A fast learner and problem solver, with a ‘can do’ attitude.
Excellent IT skills.
Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE.
Agrees with, and is able to support the ethos of the Matrix Trust.
DESIRABLE
Familiar with the GDPR.
Familiar with current HR practices and legislation.
Educated to degree level, preferably in a related field.
Experience of working within a charity and with a Board of Trustees.
Experience of building maintenance.
Experience of working with young people.
Familiar with GSuite.
Familiar with BreatheHR.
Comfortable developing new processes, as required.
The Matrix Trust has provided a lifeline for at-risk young people across Guildford for 23 years. We are dedicated to catalysing chang...
Read moreThe client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
What's the essense of this role?
This role exists for the purpose of facilitating the logistical elements of Screen Share’s projects, including our flagship digital access project, our growing digital skills provision and our forthcoming asylum seeker laptop refurbishment training course.
This means coordinating the donation and distribution of devices, organising in-person events and ensuring the practical elements of each project runs smoothly and assisting the Director in administrative tasks where necessary.
Screen Share a fast-growing refugee charity rooted in the community. We exist to support, inform and advocate for the digital inclusion of refugees in the UK. We currently have 2 staff members and 45 volunteers.
What does success look like in this role?
Achieving Outcome 1
Facilitate the collection of devices from donors
-
Respond promptly to inquiries from individual and corporate donors regarding device eligibility
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Organise the collection process and facilitate on-site data destruction where necessary
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Coordinate runners/couriers or postage delivery of device donation and distribution to tech volunteers.
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Coordinate with storage facilities or volunteers to hold devices if tech team are at capacity.
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Coordinate directly with the Digital Access Manager concerning the needs of the tech team
Achieving Outcome 2
Be the contact point for our referral partners and facilitate the delivery and return of devices
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Participate with the Digital Access Manager and Director in the monthly provision decisions, contributing to the collective decision making process on the basis of supply, demand, partnerships and priority system, and record those decisions in a systematic way
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Explain our referral system to referral partners and explain our system to unsuccessful partners and referrals
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Coordinate with referral partners regarding the allocation and delivery of devices, issuing QR codes where necessary
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Issue a tech receipt for every allocated device
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Manage relationship with courier companies such as DHL and Royal Mail
Achieving Outcome 3
Be the contact point for runners and couriers
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Coordinate Runners to pick up laptops from donors, deliver them to tech volunteers and from there to laptop recipients or partners.
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Ensure runners conform with of their duties regarding data security and safeguarding.
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Improve and manage the process by which runners can volunteer for specific pick-ups.
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Coordinate with the tech team regarding destruction and disposal of tech waste and ensure Operations Assistant facilitates pick-up or drop off
Achieving Outcome 4
Manage Screen Share’s storage and/or offices
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Be available on the ground to move devices from the storage to the tech volunteers or recipients
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Be the contact point for our storage and office management
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Assist with organising external events including asylum seeker tech refurbishment training
Achieving Outcome 5
Ensure Screen Share recipients are offered internet data provision and facilitate its delivery
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Own the process by which we distribute data donated by telecommunications organisations such as Vodafone and organisations such as Good Things Foundation
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Explain this process to recipients and be their contact point for troubleshooting
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Advise the Director on the demand for data from our recipients
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Offer suggestions to the Directors on how this project can change fundamentally to be more efficient and more scalable
Achieving Outcome 6
Contribute to the monitoring and evaluate our device provision
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Amalgamate the number of devices provided per month and be able to formulate that data on the basis of age and geography
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Work with the Digital Access Manager and Communications and Community Officer to measure the impact of our provision
Achieving Outcome 7
Administrative support
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Provide admin support to Director and Digital Access Manager
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Coordinate interns where appropriate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The Children's Trust is the UK's leading charity for children with brain injury. We deliver rehavilitation, educatioin and community se...
Read moreThe client requests no contact from agencies or media sales.
Our maintenance assistants provide integral support in ensuring our three Battersea sites remain operational. We currently have an opportunity for someone with experience in general maintenance to join us and deliver a programme of planned preventative maintenance tasks. This work will keep our buildings, site, and equipment in the best condition possible.
Tasks will include maintenance of:
- Drainage
- Guttering
- Door furnishings
- Kennel and pen management
- HVAC and plant
You will also be involved in supporting discreet projects such as office moves, space conversions and other site and paddock improvements.
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Access to Institute of Internal Communications Professional Membership
- Employee Assistance Programme
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Life insurance
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 19th March 2024
For full details, please click apply and download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
IMPACT Scotland is recruiting an Administrative Assistant who will provide crucial administrative support to the executive team and Board of Trustees. This permanent role will suit an efficient and organised individual who wants to sit at the heart of a developing organisation. It is ideal for someone looking to gain experience across the broad range of disciplines which support cultural organisations. Primarily an administrative role, the successful candidate can expect to support work in Development, Marketing & Communications, and Venue Planning as part of their day-to-day.
The IMPACT Scotland team is expected to grow with the building, and the right candidate will have the opportunity to be part of a developing, dynamic organisation that is helping to shape Edinburgh’s cultural future.
To view the full job description and learn how to apply, please visit our website via the link posted above.
The client requests no contact from agencies or media sales.
Contract: 12 month fixed term contract, full time 37.5 hours per week
Salary £25,011 - 27,500 per annum
Location: Bromsgrove B61 0RJ
Closing date: Sunday 24 March 2024
Interview date: Tuesday 2 April 2024
We’re recruiting an Assistant Manager – Onsite Services to join our Bromsgrove rehoming centre, to ensure that the right pet is placed in the right service for both the client and the pet, in the quickest amount of time and all our clients receive excellent care throughout the admission and adoption stages of the rehoming process.
We’ve just launched a new and exciting national Rehoming & Fostering team structure to support our aim of ensuring every pet enjoys a healthy life in a happy home. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.
More about the role
At Blue Cross we are ambitious, and the work carried out by our Centres is key in achieving our strategy and ensuring that ultimately, we help more pets.
This is a wonderful opportunity to join Blue Cross to lead a team in ensuring a high level of client care, efficient and connected decisions relating to pet welfare, and the delivery of high-quality rehoming services.
On a day-to-day basis you’ll be leading your team and ensuring the smooth running of the refill and adoption stages of our rehoming services. You’ll work closely with operational colleagues to ensure we have a pipeline of new pets and pool of adopters ready for a pet.
The refill and adoption stages of our rehoming services is critical, so this role will see you working closely with your team and colleagues with a strong focus on finding the right homes for pets as efficiently as possible and refilling to optimise caseloads for our Pet Care Specialists. While delivering robust rehoming services are important to us, so is the client experience and it will be up to you to ensure that we monitor and continually look for ways to uphold and improve our client journey.
For many, the centre will be the ‘public face’ of Blue Cross so you will need to ensure that your team put client service is at the heart of every interaction, this includes making sure public areas and facilities are welcoming and engaging and that administration of the admission and adoption process complies with internal processes and compliance legislation such as GDPR.
This is a full-time role working 37.5 hours per week on a rota which includes weekends and bank holidays. At Bromsgrove rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time. These duties are organised on a local rota and shared between all members of the team.
About you
You will be an excellent manager of people, having skills which are finely honed by working in a similar, animal related environment with expert knowledge and application of pet welfare and care.
As an accomplished, positive, and innovative manager, you will know how to inspire, motivate, and drive continuous improvement. You will be able to lead a team of Pet Care Specialists, developing and empowering them through effective management and coaching.
With your excellent communication skills, you will have the ability to adapt your approach to suit different audiences. As there are always many ‘plates spinning,’ you will be naturally calm and organised, and be prepared to make decisions in a high-pressure environment.
You will have strong analytical skills and the ability to rigorously monitor, assess and evaluate in order to deliver improvements. You will not ‘rest on your laurels,’ you will have an appetite to continually improve onsite facilities and services, ensuring your team and others involved are engaged.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support your team and members of the public.
Knowledge, skills, and experience
- Experience of working in a rescue welfare environment.
- Significant experience of managing a team.
- Significant experience in delivering high level client service in a fast-paced environment.
- Experience of developing, mentoring, and coaching operational teams.
- High standard of verbal and written communication.
- Proven decision-making ability.
- Understanding of and ‘hands on’ experience of pet care.
- Current full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross Values.
It would be great (but not essential) if you also had:
- Client relationship management experience.
- Performance management and improvement experience.
- Change management experience.
- Delivering training and presenting to large groups.
- Experience working with volunteers.
- Qualifications in management, leadership, or coaching
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 24 March 2024. The recruitment process will consist of a competency based interview and an animal handling assessment.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We're a charity that has been helping sick, injured, abandoned and homeless pets since 1897. Pets help us in so many ways and they depend e...
Read moreThe client requests no contact from agencies or media sales.
I am delighted to be working with a fantastic mental health organisation in search of a Senior Administrator. This is an immediate start, full-time, London based hybrid role until the end of May 2024. As Senior Administrator will be responsible for the administration of specific pieces of work and general responsibility for the operational delivery of ad hoc business support functions.
Main duties & accountabilities:
Business Operations
Liaise with colleagues and facilities for the smooth running of charity facilities and office space ensuring arrangements are in place for and including those delivered by the Executive Assistant: (travel booking, meeting room bookings, first point of contact via telephone and in person, post and supplies and other tasks as required)
Liaise with our IT supplier, on any ad hoc requests or IT issues including fortnightly meetings about current tickets and a monthly catch-up meeting with our service manager.
Manage the logistics of the monthly team meeting including liaison with facilities on the room booking requirements and confirmations.
Attend Finance & Operations fortnightly team meetings and complete any actions identified.
Recruitment / HR
To administer the recruitment process of two Grant Programmes Officers, facilitating the information flow between our recruitment consultants, panel and candidates through to completion.
To extract the information from individual Personal Development Plans into a single document of learning required.
Assist with any on/off boarding requirements in the period.
Governance
To support the Executive Assistant with board meeting preparation and paperwork where required
If you have the above skills and experience and are immediately available, please apply online today. I would love to have a conversation with you!
Harris Hill have an exceptional and extensive record of providing the charity and not-for-profit sector with high quality recruitment solu...
Read moreTheir Land and Property Services Team has responsibility for the property assets of the diocese through its maintenance and refurbishment of property, acting as landlord and tenant and ensuring all residential properties are compliant with regulations, including Health and Safety.
Their Property team has responsibility for residential properties (parsonages) across the Diocese. As the team’s administrator, the postholder is responsible for ensuring accurate records are maintained for utilities, safety and alarms as well as programmed improvement work They also support the team’s other work through a range of administrative duties. The post holder has the direct responsibility of liaising with utility companies, local authorities and contractors for payments.
To succeed in the role, you will have experience managing processes in a property environment, including managing lettings and dealing with utility companies and local authorities. You will be a competent user of Excel and databases in order to organise and record inspections, communications, invoicing and relevant data in an efficient and effective way. As the first point of contact to queries by phone, email or letter you will use your excellent communication skills and ‘can do’ approach to respond to queries in a timely and appropriate manner.
To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information regarding the role.
Closing Date: 9am, Monday 25th March 2024
Interview: Thursday 4th April 2024 in Manchester
Location: Manchester
Hours: Full Time - 35 hours per week
Contract Type: Permanent
Salary: £22,565 (Band 2.2) - £25,269 (Band 3.1) per annum
You may have experience of the following: Real Estate Administrative Assistant, Property Management Coordinator, Facilities Support Specialist, Asset Management Administrator, Real Estate Operations Assistant, Property Services Coordinator, Administrative Support for Property, Facility Operations Administrator, Building Management Assistant, Real Estate Administrative Specialist, etc.
REF-212 316
A leading Not-for-Profit organsation is looking for additonal Administrative Support within the HR and Recruitment team on a 6 month contract paying 13.50-15.50 P/H including Holiday Pay with also an opportunity of applying for the permanent role after 6 months.
Role Overview: As an Administrative Assistant, you will play a pivotal role in ensuring the smooth operation of the organization. You'll be the backbone of our administrative processes, supporting various teams and contributing to there overall success.
Key Responsibilities:
- Office Management: Maintain a well-organized office environment, including managing supplies, equipment, and facilities.
- Communication: Handle incoming calls, emails, and inquiries professionally and efficiently.
- Data Entry and Record Keeping: Accurately input data, maintain databases, and organize files.
- Scheduling and Coordination: Assist with scheduling meetings, events, and appointments.
- Support to Senior Leadership: Provide administrative support to senior executives, including calendar management and travel arrangements.
- Event Coordination: Assist in organizing workshops, conferences, and community events.
- General Administrative Tasks: Handle photocopying, filing, and other day-to-day administrative duties.
Administrative experience alongside a good understanding of microsoft packages is essential. Charity/Not-For-Profit experience is desirable.
What they offer:
- Hybrid Working
- Supportive and Inclusive environment
- opportunities for professional Growth.
- The chance to contribute to meaningful projects that impact lives.
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Read moreWe are seeking a Deputy Chief Executive Officer to lead the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a senior leadership role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO) with the expectation of becoming the CEO when the current CEO retires, upon satisfactory appraisals. Salary to be reviewed after initial 6 month probation period.
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Responsibilities of this role include:
General Operations and Office Management
To support the CEO in ensuring systems and processes run efficiently, with responsibility for:
- general office management, including overseeing general secretarial and administrative support
- oversight and management of the office building including leases, insurance, health and safety, maintenance and security
- oversee the management of the CRM system
- oversee the purchasing of merchandise and sales of our products
- preparation of the annual report, under the supervision of the CEO
- undertaking routine office tasks where needed
Stakeholder Relations
To support the CEO in:
- fostering good relationships with other charities, organisations and research groups
- supporting beneficiaries
- liaising with patrons, trustees and supporting continued engagement
- gathering data on beneficiary support for example data from our online community, helpline use, website visits etc.
Fundraising and Donor Management
To lead on:
- working closely with fundraising team including planning and delivery of fundraising events
- managing donor relationships and implementing fundraising strategies
- conference organisation under the supervision of the CEO
Finance
To oversee:
- the preparation and maintenance of the financial accounts
- membership payments
- the management of Testing Commission and other commission
- the management of other income
IT and Digital Communications
With responsibility for:
- oversight of the maintenance of the charity’s website, social media accounts and other digital communication channels
- working closely with the CEO on continued development of the website
- management of effective IT and phone systems
- managing and maintaining the technology and systems infrastructure including software and hardware
People Management:
With responsibility for:
- leading on the recruitment, management and supervision of volunteers
- leading on the recruitment and line management of staff
Governance and Compliance
To lead on:
- support for the Board by setting Board meeting dates, preparing Board meeting papers, agendas and minutes, and liaising directly with Board members, in close collaboration with the CEO
- maintaining and updating the suite of governance policies to ensure Thyroid UK is at all times compliant with legal requirements and, where possible, best practices
- identifying opportunities to improve policies and procedures
- GDPR compliance in the role of GDPR Officer
- Strategic planning – participating in the development and execution of the charity’s strategic plan, helping to define the charity’s goals objectives and initiatives
- Organising webinars to meet our strategic goals
Skills
Skills required to be successful in this role include:
- Excellent organisational skills with attention to detail
- Excellent verbal and written communication skills
- A collaborative working style
- Ability to lead and motivate a small team
- Good problem solving and decision making skills
- Ability to prioritise and delegate tasks and establish clear lines of accountability
- Strong understanding of business operations and workplace legislation
- Ability to work with flexibility and adapt to changing circumstances
- High standard of literacy and numeracy
Experience
We are looking for someone with experience of working in a similar or related role in a small charity.
Essential
- Experience leading and motivating a small team, including recruitment and performance management
- Experience/knowledge of the voluntary sector including charity governance
- Experience of budget and financial management
- Experience of planning and project management
- Experience managing meetings, including co-ordinating attendees, agenda preparation and minute taking
Desirable
- Experience/knowledge of fundraising
- Experience with CRM databases
- Experience implementing digital technology to improve operations
- Experience/understanding of buildings and facilities management
The client requests no contact from agencies or media sales.
Your new company
We are a charity that assists adults with spinal cord injuries and mobility impairments.
We are looking for an experienced and versatile Office Manager and Coordinator to oversee the smooth running of our charity organisation. You will be responsible for managing the office operations, ensuring the health and safety of the premises, and coordinating with external vendors and contractors.
What you\'ll need to succeed
- Proven experience as an Office Manager/Coordinator, or similar role.
- Proficient in MS Office and Google Suite.
- Excellent verbal and written communication skills.
- Strong organisational and time management skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Flexibility and adaptability to changing needs and demands.
- Knowledge of the charity sector and its regulations.
- A degree in Business Administration, Management, or related field is desirable.
Your new role
- Manage the office budget and expenses, and prepare financial reports and forecasts.
- Supervise and support the administrative staff, and delegate tasks as needed.
- Maintain and update the office policies and procedures, and ensure compliance with legal and regulatory requirements.
- Arrange and facilitate staff meetings, trainings, and events, and take minutes and action points.
- Manage the office supplies and equipment, and liaise with suppliers and service providers.
- Ensure the maintenance and security of the office facilities, and coordinate repairs and renovations.
- Monitor the performance and quality of the office services and systems, and implement improvements as needed.
- Handle confidential and sensitive information with discretion.
- Perform any other duties as assigned by the senior management.
What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or send directly
If this job isn\'t quite right for you, but you are looking for a new position as a Personal, Executive or Team Assistant within the Charity sector, please contact Lorena De Freitas for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Whether you are looking for the right person or the right job, talk to a Hays expert first. Working with Hays gives you the reach and resources...
Read moreHousing Rights Manager
London NW1 1NA
Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
28 hours a week, 0.8 FTE. 24 month contract subject to successful probation period, with possibility of extension subject to funding.
About CARIS Families
CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.
CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network. We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home. We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.
We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.
About the role
Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.
In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually case-work with.
This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.
The Benefits
- Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
- Flexible working can be negotiated around core frontline delivery hours
- 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
- 6% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a dedicated, supportive and inclusive team
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.
Interested?
Please read the Job Description/Person Specification attached below in 'Application resources' before clicking the apply button and attaching your CV and covering letter, it will be sent directly to us.
Any applications submitted without a supporting statement will not be considered.
Please note that this post is subject to an enhanced vetting and barring check.
No agencies please.
You are required to submit a CV, covering your work experience and any gaps in employment, and a Supporting Statement. Your supporting statement should include your reasons for applying for the role, and responses to show how you meet each of the Job Description and Person Specification points outlined in the Job Description. Please provide specific examples to show your experience and/or suitability for each point and ensure you demonstrate how you prioritise diversity, and have an inclusive and open mindset, throughout your responses.
Any applications submitted without a supporting statement will not be considered.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: Full time 35 hours per week
Contract: Permanent
Salary: £40,067 to £47,225 per annum, dependent on skills and experience.
Benefits: 25 days annual leave which increase with length of service, plus bank holidays, 5% employer contribution pension, generous sick leave provision, BUPA EAP scheme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Location: SCT Head Office (Haggerston, E8) and other SCT sites in East London with the ability to work from home for up to 2 days per week
Start date: April 2024 or as soon as possible thereafter
Summary:
Our client Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. They are passionate about the people and communities they support and embrace creative, innovative and inclusive ways of working that build on their collective strengths. They provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community supports, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives.
As SCT’s HR and Quality Manager you will report to the CEO and work closely with the SMT and wider management team, including SCT’s Co-Production worker and external HR Consultancy. You will be responsible for leading, directing and delivering a comprehensive generalist HR service across the whole of SCT and providing the organisational lead on health, safety and wellbeing, data protection and quality improvement systems; developing and promoting best practice and taking a hands-on role as and when necessary and according to SCT’s inclusive, integrated, innovative and participatory culture. You will also line manage HR Volunteers and a Head Office Administrator.
You will ensure SCT works to a consistently high standard across all areas in the recruitment, support, engagement, management and development of high calibre staff and volunteers; leading, promoting and implementing key HR initiatives across the organisation and providing SCT managers with expert advice, coaching and support in consultation with SCT’s external HR consultancy provider, in the areas of:
- Employee and volunteer human resources and people management (circa 70% of time)
- Continuous quality improvement (e.g. development of policies and procedures and coordination of corporate function accreditation review) – circa 10% of time
- Health, Safety and Wellbeing – circa 10% of time
- GDPR – circa 5% of time
- Head office Administration – circa 5% of time
- Equality, Diversity and Inclusion Initiatives
Expected experience and competencies we would like to see from you:
- CIPD qualified to level 5 or significant HR management experience will also be considered
- 4+ years demonstrable generalist HR Management experience or similar role types
- Demonstrable experience of working across multiple sites
- Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
- Experience of presenting material to a range of audiences and report writing
- Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines
- The ability to work to a schedule of deliverables where requirements can change
- Strong analytical, problem-solving skills and methodical research skills with the ability to think creatively and strategically
- Excellent IT skills including MS Word, Excel, Outlook and PowerPoint with HRIS system experience
- A willingness to work flexibly and proactively and respond to the emerging needs of the charity and our supporters
- Ability to work across teams and departments in a collaborative manner and to proactively engage colleagues on projects and initiatives
- A creative, enthusiastic and motivated ‘can-do’ approach
- Sensitivity to the complexities of cross-cultural communication and able to sustain good working relationships across multiple sites and in person
- An empathy with the aims, objectives and activities of SCT.
The following additional competencies would also be valuable but are not essential
- Health & Safety qualified such as NEBOSH
- Previous experience in managing third party relationships
- Charity / third sector experience
- Experience of using Breathe HR
- CIPD qualified to level 7
This is a full-time permanent role working 35 hours per week, usual working hours are Monday to Friday 9am to 5pm with an unpaid hour for lunch. You will be based at the SCT Head Office in Haggerston (E8) and other SCT sites in East London, with the ability to work from home up to 2 days per week.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.
Applicants must have the right to work in the UK without the requirement for visa sponsorship or funded relocation.
Application Process:
Please apply with your CV and a personal statement, giving an indication of your current remuneration and explaining your suitability for the role.
Closing date: 2nd April 2024
Interview dates: From w/c 11th March 2024 onwards
Start date: April 2024 or as soon as possible thereafter
The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.
Our Vision To see lives put back together Our Mission To help people who are facing problems of homelessness, addiction, poverty or social isol...
Read moreThe client requests no contact from agencies or media sales.