Facility administrator jobs

About the role: 

Porchlight’s Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered.

The role will include but is not limited to ensuring all Porchlight’s owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved.

Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. 

The role requires:

• Experience in effectively managing and leading a team.
• A flexible, responsive and solution focused approach.
• A minimum of 3 years’ experience in Housing Sector or Property Management.
• Knowledge of Legislation and Regulatory Standards around Housing compliance.
• Good communication and prioritisation skills.
• Ability to manage a budget.
• Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995)

Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.  

Working pattern: 9am to 5pm Monday to Friday with some flexibility required.  

Contract type: Permanent 

Interview date: 7th April 2026

Please note, salaries are pro-rata for part-time positions.  

RSPCA Little Valley Animal Shelter is seeking an exceptional Chief Executive Officer to guide us through an exciting period of growth, transformation and renewed strategic ambition.

At Little Valley, our purpose is clear: to promote kindness, prevent cruelty, and provide outstanding welfare for the animals who rely on us. Our next Chief Executive Officer will inspire staff and volunteers, strengthen community partnerships, and lead with clarity, compassion and courage.

About the role

Our team is united by our compassion, collaboration, integrity, excellence and deep connection to our community - values that guide every decision we make. We are looking for a Chief Executive Officer who will champion these values in everything they do.

We are in a pivotal moment of investment and cultural renewal, with major developments underway - including improved facilities, modernisation of systems, strategic income growth and strengthened community engagement. This is your opportunity to lead an ambitious and much‑loved charity into its next chapter.

Key Responsibilities

(Full Job Description and Person Specification attached.)

• Lead the organisation’s strategic direction, ensuring alignment with our mission, values and long‑term goals.
• Drive high‑quality, compassionate animal welfare services across all operational areas.
• Provide visible, empathetic leadership that supports a positive culture for staff and volunteers.
• Ensure strong financial stewardship, diversifying income and securing long‑term sustainability.
• Strengthen partnerships, community profile and external relationships across the region.
• Champion innovation, operational excellence and continuous improvement at every level.

About You

You’ll bring proven senior leadership experience, exceptional communication skills, strong financial and governance capability, and the emotional intelligence needed to lead a complex and values‑driven organisation. Above all, you’ll bring a genuine passion for animal welfare and a commitment to ensuring values remain at the heart of everything we do.

Why join us?

As our Chief Executive Officer, you will lead a dedicated team, steward an organisation with strong foundations, and be at the forefront of shaping a more compassionate future for animals across Devon. This is more than a leadership role - it’s a chance to create lasting impact.

How to apply

Please submit your CV and a supporting statement (maximum two pages) outlining how your experience, leadership and values make you the right person to become our next Chief Executive Officer.

Application deadline: Tuesday 7 April, 5pm

We encourage applications from leaders who are motivated by purpose, committed to impact and inspired by the opportunity to shape the future of Little Valley Animal Shelter.

#Chief Executive Officer #Chief Executive #CEO #Chief Executive Officer

Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity. 

The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.

Facilities Management

• Manage maintenance, repairs and upgrades across all sites.
• Oversee supplier relationships and service contracts.
• Implement sustainability and energy efficiency initiatives.
• Ensure physical and digital security systems are effective.

Compliance Oversight

• Develop and maintain compliance programmes aligned with UK regulations.
• Conduct audits and inspections; maintain documentation.
• Liaise with regulatory bodies and respond to inspections.
• Train staff on compliance policies and procedures.

Health and Safety

• Lead health and safety initiatives and risk assessments.
• Ensure emergency preparedness and incident response plans.
• Maintain compliance with HSE and environmental standards.

Remote Work and Hybrid Facilities

• Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
• Coordinate remote access to facilities systems and documentation.
• Ensure remote workers have appropriate equipment and support.

Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI

Administration Officer - 14 hours per week – remote working.
Salary Scale £23,000 - £27,000 (pro rata)

A wonderful opportunity has arisen to join our small, passionate team. We are looking for a self-motivated individual who can commit to the Charitable Objectives of this Christian Charity. We are looking for a self‑motivated individual who is committed to the charitable objectives and Christian ethos of ICC.  This role has direct responsibility for day-to-day administration of the ICC UK remote office, including general donor and office support, as well as managing and maintaining the ICC UK Storage Facility.

A desirable part of the role includes supporting financial administration and reporting tasks. Knowledge of financial systems like Xero or Sage,  Direct  Debit management and Gift  Aid.

This is an exciting part-time role with a Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.

A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010.

Main Responsibilities:

Office & Administrative Operations

• Manage day‑to‑day office operations to ensure a welcoming, efficient, and well‑organised working environment.

• Oversee office supplies, equipment, stationery orders, and relationships with vendors.

• Maintain digital and physical filing systems, ensuring documents are stored securely and are easy to locate.

• Support onboarding and practical arrangements for new staff, volunteers, and interns.

• Point of contact and responsible for maintaining the ICC UK Storage Facility. (Currently situated in Newcastle upon Tyne)

Executive & Team Support

• Provide administrative support to the Executive Director and wider leadership team, including diary coordination, travel booking, meeting preparation, and expense processing.

• Assist in preparing board papers, agendas, minutes, and follow‑up actions for ICC UK Board and sub‑committee meetings.

• Support internal communication by ensuring timely circulation of updates, documents, and scheduled reminders.

Finance & Compliance Support

• Assist with routine finance administration, including invoice processing, receipts collation, card reconciliation, and liaising with the ICC UK finance team as needed.

• Maintain accurate records for compliance, audits, safeguarding training, and policy renewals.

• Support contract and lease administration (e.g., office lease, supplier agreements, insurance renewals).

Event & Travel Coordination

• Coordinate logistics for UK events, training days, team gatherings, and visits from international colleagues.

• Manage bookings, venue arrangements, hospitality, travel itineraries, and attendee communications.

• Support international travel preparation, including documentation, itinerary organisation, and expense tracking.

Communications & Public-Facing Support

• Serve as a friendly first point of contact for enquiries via email, phone, and the ICC UK office address.

• Assist with maintaining contact databases and ensuring GDPR‑compliant data handling.

Systems & Organisation

• Maintain shared calendars, organisational systems, and internal workflows to ensure alignment across the team.

• Help ensure consistency of templates, branding, and standard documents across ICC UK.

General Duties

• Uphold ICC’s mission, values, and commitment to hospitality, clarity, and servant‑hearted support.

• Undertake other reasonable administrative tasks as required to support the smooth running of ICC UK and its partnership with ICC International.
   

Deadline for applications: 16th March 2026

Reg Charity No 1164736

ICC acknowledges our duty of care to safeguard, protect and promote the welfare of children. As such we are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice requirements. Training will be provided where needed to ensure ICC’s policies and procedures on Safeguarding are adhered to.

The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.

The offer of a permanent contract of employment will be subject to references and a 6 month probation period. 

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator! 

We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference. 

As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide. 

What you’ll do 

• Support the planning and delivery of high-quality events across the UK and globally. 

• Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience. 

• Work with subject matter experts, sponsors and partners to bring events to life. 

• Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly. 

What we’re looking for 

• Experience in event administration and logistics (in-person, online and hybrid). 

• Strong organisational skills and attention to detail. 

• Excellent communication and relationship-building abilities. 

• Confidence using Microsoft Office and online event platforms (e.g., Zoom). 

• A proactive, adaptable approach and a passion for delivering great experiences. 

Why join us: 

• Make a difference to the lives of Doctors and the specialities they work in every day! 

• Hybrid working (60% working week can be done remotely) 

• Modern working environment 

• Equipment provided to work from home 

• Generous annual leave allowance 

• Excellent pension scheme 

• Interest free season ticket loan and cycle to work scheme 

• Employee Assistance Programme 

If you think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.

The deadline for applications is midnight on Sunday 15 March 2025. First stage interviews are scheduled for 24 March 2026.

Facilities Supervisor  Salary £32,000 

On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop’s House and Cathedral House with Amigo Hall being a conference/ events space.  It is a complex site both in terms of the nature of the buildings and their uses. 

As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance.

This is an exciting time to join the organisation in this role.  We have embarked on a new strategy, making changes in how we work, particularly to improve our events service.  This role will focus on collaborating across these areas:

• Deliver a great service and spaces to clergy, clients, staff, and all building users
• Support the relationships with our parishioners and other groups
• Ensure the buildings are compliant, safe, clean and well presented at all times
• Deliver excellent services and events internally
• Improve our hospitality provision
• Respond creatively to customer feedback

This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users.  It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings.

Reporting to: 

The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral. 

Job Purpose:

To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall.  There are no reports, but this role is one of a team of three, who are essentially ‘hands on’ where the job holder will be expected to ‘do’ as needed and will often work independently as the position is rostered across 7 days

Job Responsibilities:

This job will be responsible for (this list is not exhaustive):

• Site/Facilities
• Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays
• Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets
• Supporting the planned maintenance programme and dealing with unexpected issues as they arise
• Dealing effectively with any emergency/crisis issues
• Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers
• Providing decorative touch ups, repair work and general maintenance
• Lone Working, in evenings and over rostered weekends
• Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team.
  • Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to,
  • investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards.
  • Play an active role in emergencies and evacuation duties by acting as a fire warden
  • Maintain current first aid at work certificate.
• Facilitating disabled access and use of buildings
• Promoting environmental performance and ethical standards in all aspects of the role

         Events

• Creating the rota for 4 staff to ensure that all days, including weekends, are covered
• Bi-monthly stocktake and re-ordering of consumables
• Ensuring storage areas are clean and in order
• Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order
• Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team
• Working with the Cathedral Administrator to ensure events run smoothly, being responsible for:
• Set up as required
• Providing appropriate equipment/IT
• Providing appropriate catering
• Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc)

Person Specification

• At least 2 years’ experience in a similar or related role
• Knowledge of buildings maintenance in both commercial and residential settings
• Up to date with current Health and Safety regulations
• Experienced in managing relationships with contractors and utilities providers
• Experience in running of events
• Orderly, tidy and an eye for detail
• Competent user of Microsoft Office products
• Excellent communication skills
• Builds relationships and influences others for mutual benefit
• Co‐operates with others outside immediate team

Desirable

• Proactive, Positive, Helpful, “Can do” approach at all times
  Self-motivated with organisational and communication skills.
•  Experience in customer support.
• An eye for creating a great working environment
• Excellent interpersonal skills and the confidence to deal with people at all levels
• A highly efficient and organised approach to your workload
• The ability to adapt and change priorities according to immediate business needs
• Resourceful and self-motivated

Please note that interviews will be conducted on a rolling basis.

Worldwide, the pace of Bible translation has never been quicker – a full Bible or New Testament translation is being completed at a rate of 2 a week and a record number of translation programmes are in progress! To help enable this fast-paced mission, we are seeking an organised and approachable HR Administrator to support our People team at Wycliffe.

Your role will give you exposure to a wide range of HR activities, including recruitment, onboarding, maintaining employee records, and supporting internal communications. You will help ensure that staff feel welcomed, supported, and well informed, and that our HR processes allow people to thrive at work. 

• Salary: £25,350-£27,350 (FTE) + benefits
• Location: Home based or the option of a desk at our office in Oxford.
• Hours: Part-time (0.6 FTE – 22.5 hours per week).  Fixed-term contract ending 30 September 2026. Please note that while this post is offered on a fixed-term contract basis, there is the potential for the role to become permanent.
• Closing date: Tuesday 17 March at 9am
• Interview date: Interviews will be held in Oxford on Monday 23 March

Key responsibilities:

• Recruitment and Onboarding Administration;
• Employee Records and Documentation;
• Internal Communications;

*More detail can be found in the job pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership. 

As an Administrator within the Supporter Care team you will care for our supporters, who so faithfully partner with Wycliffe through their prayers and generous giving. You will attentively handle mail, process donations and keep information up to date with accuracy and thoughtfulness.

• Salary: £27,500 + benefits
• Location: Primarily at our office in Oxford with the opportunity to work from home one day per week.
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Wednesday 18 March at 9am
• Interview date: Interviews will be held in Oxford on Tuesday 24 March

Key responsibilities:

• Process incoming and outgoing mail;
• Process donations and thank donors;
• Deliver warm, personable and professional communication;
• Deliver excellent customer service.

*More detail can be found in the job pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
We are seeking a proactive and organised individual to join our team as Administration Manager. As Manager of a small team of administration assistants, you will play a crucial role in coordinating administrative support across our Perth and Aberdeen offices, ensuring the smooth running of the organisation by providing support across several of the charity’s functions including fundraising, finance, marketing and operations.

The ideal candidate will have proven experience in a similar office or administration management role, ideally within the charity sector. They will be proactive in building positive relationships across the charity and will be confident managing projects, budgets and external suppliers. They will have experience of using CRM systems in a fundraising context, be solutions-focused and have a strong commitment to our mission.

This role will be based from our headquarters at Perth Airport, and occasional travel to our Aberdeen base will be required. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience in administrative management or office management roles.

• Knowledge of how CRM systems operate.

• Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.

• Experience managing administrative systems, processes, and office infrastructure.

• Demonstrated ability to manage budgets, financial processes, and procurement.

• Experience supervising or line managing staff or volunteers.

• Familiarity with CRM databases, HR systems, and basic IT troubleshooting.

• Experience of working with external IT suppliers and managing contracts of this type.

• Excellent organisational and time management skills.

• Strong written and verbal communication.

• Ability to prioritise competing demands and meet deadlines.

• High level of accuracy and attention to detail.

• Confident user of Microsoft 365 (Teams, SharePoint, Outlook, Excel, Word).

• Strong problem-solving skills and initiative.

• Ability to manage sensitive information with discretion.

• Effective decision making and ability to work independently.

• Adaptable.

Desirable

• Experience working in a charity, nonprofit, or values driven organisation.

• Experience of providing administrative support to a team of active and busy fundraisers.

• Knowledge of the requirements to deliver PCI compliance.

• Health & Safety knowledge, including risk assessments or trained Fire/First Aid certification.

• Experience developing or improving administrative systems.

• Experience managing suppliers and contracts.

• Experience of Donorflex.

• Project management experience or relevant certification.

• Advanced Excel or database skills.

• Ability to deliver training to staff or volunteers on processes or systems.

• Hard working and goal orientated.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 30th March 2026. 

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Monday 16th March 2026. 

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Wednesday 25th March 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About the role:

This Best Companies Top 50 mid-sized company and Top 10 Charity is looking to appoint an Operations Manager (Facilities/IT and Fleet) who will be responsible for the efficient operations and security of Rainbow Trust’s offices, operations contracts, vehicle fleet management and core IT infrastructure.

Reporting to the Director of Finance & Operations, you will organise and manage the activities and contracts that facilitate the smooth running of the organisation, including the management of our facilities contracts and leases for our head office in Surrey and our nine regional offices, and managing our IT systems contracts to ensure the reliability and security of our IT infrastructure.

Managing the central administration budget, as well as our leased fleet of 80 vehicles with the support of the Fleet Administrator, you will develop efficient office procedures, project manage relocations and lead on the negotiation and management of all relevant third-party contracts.

This is a broad ranging role which requires excellent organisation, project management, contract negotiation and relationship management skills.

What we’re looking for:

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts and budgets including IT contracts, and knowledge or experience of cyber security.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

This role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.

As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.

They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.

Main responsibilities

Leadership and Management:

· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.

· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.

· Support organisational change, growth and service development from a people and systems perspective.

· Oversee HR function, policies, and efficient working practices

· Support managers with HR responsibilities and staff development.

· Ensure effective recruitment, onboarding, and talent management.

· Foster an inclusive, diverse, and well-being-focused culture.

· Manage HR systems, technology, and budgets

· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.

· Support managers to build confident, fair and values-led people management capability.

Facilities & Office Management:

· Oversee office, facilities, and repairs to ensure a safe environment.

· Manage supplier contracts, IT, and communication systems.

· Supervise facilities and operations staff.

· Ensure cost-effective procurement and budget management.

Organisational Operations and Compliance:

· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.

· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.

· Maintain oversight of organisational assets and information management systems

Essential Skills & Experience needed for the role

· Experience of building inclusive and diverse workplaces.

· Ability to develop HR strategies that support business objectives and workforce planning.

· Strong knowledge of UK employment law and HR best practices.

· Experience supporting managers with employee relations and performance issues

· Ability to engage and influence stakeholders at all levels, with a people-first approach.

· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)

· Experience of contributing to senior decision making

· Ability to analyse, critique and evaluate business data and insights

· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.

· Influential with the gravitas to effectively help shape the organisation

· Significant management or supervisory level HR experience

Desirable:

· Experience working in a charity or values-led organisation.

· Experience supporting organisational growth or change.

· HR or management qualification (e.g. CIPD or equivalent).

Are you an experienced governance or administrative leader who wants to make a real difference for animals in need? We’re looking for a proactive, highly organised Senior Administrative Manager to join our leadership team and serve as the charity’s named Company Secretary.

In this pivotal role, you’ll oversee governance, compliance, and financial administration—helping ensure our centre runs smoothly, legally, and sustainably so we can continue transforming animal lives.

Key responsibilities

· Lead governance and compliance across the organisation.

· Serve as Company Secretary: manage Board meetings, minutes, filings, and statutory registers.

· Support financial oversight, including budgeting processes, reporting, and financial controls.

About you

· Strong experience in charity governance, administration, or organisational management.

· Good understanding of UK charity and company law.

· Confident working with Trustees and senior leadership.

· Financially literate with excellent organisational and communication skills.

· Passionate about animal welfare and the values of our charity.