Facility Administrator Jobs in Westminster, Greater London
About you
We are seeking an enthusiastic and self-motivated individual who is confident in being able to provide office operations and finance administrative support to the Society and to the CEO.
This is an excellent opportunity for someone interested in learning how a charity runs, with lots of scope for development.
- You will be working with a wide variety of people and you will need to be a confident communicator through phone, email, and in person.
- You will need to have good IT skills, with knowledge of Microsoft Office, and a willingness to learn our IT processes.
- You will have some previous experience in customer service or administration, and have strong attention to detail.
- You may have some finance experience, have a bachelors degree or equivalent, or have worked in a charity, however, these are not essential requirements and training will be provided in all areas of the role.
About the role
Reporting to the Head of People, and with support from the Sustainability & Finance Officer, some of the responsibilities of the Office & Finance Assistant are to:
- Be the first point of contact for visitors to our office, and administer the hello@ email.
- Provide administrative support to the Chief Executive
- Administer day-to-day financial processes and the accounts@ email, helping staff with their finance queries.
- Take minutes during key strategic meetings
- Provide administrative support in office operations
- Meet and greet visitors for business meetings, prepare meeting
rooms where necessary, and support our in-office events. - Contribute to our well-being activity schedule, supporting the team
in organising staff outings and activities.
To find out more about the role, please download the job description and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
You will provide support to our Cost-of-Living Crisis Clinic Consultant to co-ordinate the efficient service delivery of our busy Cost-of-Living Crisis Clinics, used by clients who need assistance to make successful applications for: welfare benefits; social housing; lower utility and broadband tariffs; and crisis and general grants. You will work with a wide range of people internally and externally, providing support and supervision to volunteer advisers and helping clients.
You will be a confident communicator who will have the right blend and balance of strong administration skills with excellent interpersonal and customer-facing skills and legal knowledge, working for a charity supporting and enhancing the lives of people in the local community.
This role is central to Westway Trust’s commitment to deliver activities and events to the benefit of the North Kensington community. You will also work from and help to co-ordinate the delivery of our Cost-of-Living Crisis Clinic at our outreach site, St Luke’s Community Centre, EC1V.
Key responsibilities of the role include but not limited to:
General Duties
- Being the initial point of contact; receiving calls and emails from clients and referring agencies, , and booking client appointments in an efficient and timely manner
- Setting up and clearing away after Cost-of-Living Crisis Clinic sessions, (currently, Tuesdays, at St Luke’s Community Centre, 90 Central Street, Islington, EC1, and Wednesdays at Westway Trust, 1 Thorpe Close, Ladbroke Grove, W10). Sessions start at 9.00am and finish around 1.00pm
- Meeting, greeting and orienting (showing where the facilities are and H&S guidance) clients and volunteers
- Triaging clients on to our database and referring clients who are out of scope to other relevant organisations
- Assisting clients to complete online and paper forms both face-to-face and remotely
- Liaising in a positive manner with our stakeholders, eg. clients, other teams within Westway Trust, our funder, a City Law firm, and our hosts, Westway Trust and St Luke’s Community Centre
- Responsibility for monitoring our work, completing simple reports, writing case studies, making sure volunteers complete their data entry after advising clients, and running case management statistics using AdvicePro, our case management system) (training on AdvicePro will be provided)
- Recruiting, inducting, training and supervising volunteers both corporate (from the City) and lay (students and local residents)
- Casework; writing up case notes about clients helped
- Attending relevant meetings and training and keeping resources up-to-date
- General administration including: photocopying, scanning and record keeping, and coordinating the general day-to-day activities of the Cost-of-Living Crisis Clinics
- Effectively contributing to make our Cost-of-Living Crisis Clinics high performing in line with the values of Westway Trust
Appeals & Representation Duties
Responsibility for our legal appeals representation service, including:
- Triaging clients, including reading appellant’s hearing bundles to assess the merits of their case
- Case management of appellants’' appeal cases, (ie, smooth management of appellants' cases from inception to post-hearing)
- Attending hearings
- Guiding and case managing lawyers/law students on applications for leave to appeal/set aside to the Upper Tribunal/Judiciary, (from the Lower Tribunal). Full training will be given
Qualifications: You will have or be working towards a law degree or equivalent.
Knowledge and Experience:
- A good understanding of the law in any jurisdiction
- Experience of providing an efficient, customer focused service, with a personable and collaborative approach and ability to provide, develop and maintaining friendly positive relationships with customers, staff, volunteers and other stakeholders
- Good time management and organisational skills
- Excellent administrative skills
- High level of IT skills. Experience of using Microsoft Word, Excel and PowerPoint and database software (we use AdvicePro)
Personal Skills:
- Good people management/awareness skills
- Good communication and presentation skills, orally and in writing.
- Ability to work independently and on own initiative with minimum supervision
- Ability to work as part of a team in a multi-cultural and diverse environment
- An inquisitive mind and good problem solver
- Interest in civil law
- Good memory and research skills
- Demonstrable understanding and commitment to equality, diversity and inclusion
Connections to/understanding of North Kensington or the surrounding area is highly desirable
The client requests no contact from agencies or media sales.
Join the award-winning Independent Society of Musicians
Central London – Assistant to the Senior Leadership Team
Part Time (28 hours per week) and Permanent – Circa £38K - £40K pro rata
The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.
The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed.
You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.
For a full job description for this role please see the attached specification.
To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.
Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.
The client requests no contact from agencies or media sales.
In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate.
You will work closely with the Head of Facilities & Steward to implement Health and Safety compliance across the estate and make Lambeth Palace a safe and well managed environment for our residents, staff and visitors.
A Basic DBS check will be required.
For an informal conversation please contact:
The Role
- Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike.
- Review and regularly ensure all agreed security measures are in place and are communicated accordingly.
- Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out.
- Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed.
- Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place.
- Manage compliance and ensure best practice in the following areas: asbestos management, fire control management, water systems management, working at heights, electrical compliance, mechanical compliance, lifts, H&S inspections, etc.
- Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance.
- Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements.
- Implement and manage facilities contracts SLA's.
- Manage, query and follow up Facilities related tasks.
- Manage all utility contracts, council taxes and licenses.
- Line manage and give day-to-day supervision, direction and motivation to the Facilities Co-ordinators, Facilities administrator and Assistant.
- Manage the Facilities Helpdesk on a day-to-day basis ensuring requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.
- Support and develop best practice standards, procedures, processes and expectations and deliver them to provide a first-class work experience.
- Ensure consistently high levels of customer service are delivered for all hard and soft service facilities and maintenance issues.
- Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible.
- Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate.
- Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability.
- Assist the Head of Facilities & Steward in financial/budgetary management, including verifying and arranging payment of contractors' invoices and reporting on the annual budget.
- Where authority has been delegated, progress the work of the Head of Facilities & Steward in their absence and within agreed parameters, including out of hours working when required.
The Requirements
Essential
Qualifications:
- Hold NEBOSH General Certificate.
- IWFM qualification or equivalent experience.
Skills/Aptitudes:
- Highly organised and efficient; able to prioritise and keep track of multiple projects.
- Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment.
- Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach.
- Proactive approach to problem solving.
- Resilient and emotionally intelligent.
- Excellent communication skills, both oral and written.
- Tactful and diplomatic, with the ability to handle confidential matters.
- Ability and confidence to influence people, at all levels.
- Ability to build effective relationships with a variety of customers as well as internal and external stakeholders at varying levels.
- Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness.
Knowledge/Experience:
- Proven experience in hard and soft FM.
- Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out.
- Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems.
- Practical experience of managing Health & Safety and carrying out risk assessments.
- Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach.
- Experience of overseeing a facilities Help Desk.
Circumstances:
- Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required.
- Live within easy commuting distance to Lambeth Palace.
- Available to be contacted and/or attend the site out of normal working hours if required.
Desirable
- IOSH Managing Safely Certificate.
- First aid at work trained.
- Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting.
Disclosure & Barring Service (DBS) Requirements:
- This role requires a DBS check: Basic level.
The closing date for applications is 21 April 2024.
Interviews will take place w/c 29 April 2024.
Do you have a knack for organisation and a passion for keeping things running smoothly? A well-known membership organisation in central London are looking for a motivated HSE & Facilities Assistant to join their friendly team!
About the Role:
In this varied role, you'll play a key part in maintaining a high-quality environment for our staff, visitors, and contractors. You'll wear many hats, from managing meeting rooms and bookings to ensuring health & safety compliance. You'll be a whiz with organisation and communication, with a keen eye for detail.
The Perks:
- Be part of a supportive and rewarding work environment
- Competitive salary £14 an hour before holiday pay
- Office-based role in a vibrant setting
- 4 day working week 8am - 4pm
You'll Be Responsible For:
- Hot Desking & Space Planning: Keep the office layout optimized and support new ways of working.
- Health & Safety Superstar: Become a first-aider, fire warden, and active member of the H&S committee. You'll also deliver HSE inductions and ensure staff health & safety.
- Asset Management Ace: Maintain equipment and furniture listings. Meeting Room Maestro: Manage bookings, AV equipment, and refreshments for internal and external meetings.
- Office Services Extraordinaire: Oversee external service providers, draft internal communications, and manage stationary requests.
- Cleaning & Maintenance Champion: Liaise with contractors and ensure our cleaning meets high standards. You'll also assist with future office moves.
The Ideal Candidate Will Have:
- Strong organisational and administrative skills
- Excellent communication and interpersonal skills
- A proactive and can-do attitude
- Proficiency in MS Office Suite (Teams, Excel, PowerPoint, Forms)
- A commitment to health & safety
If you're a highly motivated individual who enjoys a varied role, we encourage you to apply! If you're a skilled and motivated individual with the above skillset looking to make a difference, we encourage you to apply! To be considered for this opportunity please send your CV to
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Fleet Administrator
Part Time - 21 hours per week
Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey KT22 7TW
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Fleet Administrator. This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.
The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital.
Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.
This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.
What we’re looking for:
· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.
· A helpful and supportive team member – who can work collaboratively with others.
· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.
· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Access to the Blue Light Discount Card Scheme, and other rewards and discounts
· Time off in lieu
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
· A recommend a friend recruitment referral bonus
If you’d like to find out more about these benefits and working with us, please visit our website
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.
Closing date: 22 March 2024
Interview dates: Interview dates to be confirmed
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Supported Accommodation Administrator to provide a welcoming environment and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including: housing management, referrals, financial management and health and safety. This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and input information on the client database in order to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will process voids (vacant rooms) in line with housing management procedures, ensuring that rooms are cleared and liaising with the Facilities Manager to ensure that rooms are habitable as soon as possible.
Please refer to the job description for further information.
In your application form, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
Please note that the hours for this role are 8am-4pm Monday-Friday.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Administrator and PA, you will provide comprehensive support to the CEO and Senior Leadership Team and ensure the effective running of the BANG office. We are looking for a committed, well-organised, systems-literate self-starter with core skills in administration and coordination. The ability to multi-task and prioritise effectively in a fast-paced environment, work flexibly, plus experience using Microsoft 365 and excellent MS Office skills are essential.
This is a dynamic and varied role that requires the passion, knowledge, experience, and commitment; to improve outcomes for our young people and families in Brent.
Main Areas of responsibility
Administration
·PA support to the CEO – diary management, attending meetings, recording and following up on actions within and outside BANG.
·Provide professional, efficient and effective administrative support for projects, ensuring efficient and effective running of the charity office and daily business support
·Coordinating meetings, taking of minutes and following up on actions for CEO
·Co-ordinate some resource and facilities management
·General office duties including monitoring email inbox, answering the phone and responding to queries, filing and mailing, maintaining the First Aid box, smoke alarms and fire extinguishers,
·Source appropriate supplies of stationery and equipment
·Contribute to maintenance and update all office Health and Safety processes
·Writing reports for internal and external use e.g. Board documents
Intern and volunteer Administration
·Assist with recruitment and supervision of youth leaders, interns and volunteers
·Ensure BANG’s policies and procedures are followed during on boarding and development processes
Office and Project Support
·Coordinate office and project events
·Contribute to the creation of relevant documents for the programmes as directed by Senior Leadership Team
·Coordinate and contribute to blog writing, newsletter, reports and content for social media and websites. Responsibility for CEO and org social media.
·Work closely with project facilitators to coordinate the collection and input of data, and to maintain project database
·Keep up to date with policy and best practice at work with young people, families and communities including any changes to the legislative framework
·Work as part of agreed project teams
General
·Work evenings and weekends as, and when, required.
·Deliver all services in accordance with BANG policies and procedures
·Undertake training and attend meetings as required and as directed by the line manager
·Ensure compliance with relevant legislation at all times
·To carry out any other duties which are consistent or commensurate with the role
The client requests no contact from agencies or media sales.
The Upper Norwood Library Hub (UNLH) provides lifelong learning & opportunity for local communities & design inclusive spaces for learning, wellbeing & the arts that support local communities & protect & sustain libraries. UNLH sits on the cusp of 5 London Boroughs (Croydon, Lambeth, Bromley, Southwark & Lewisham). Our professional library service is delivered by Lambeth Council, co-funded by Croydon Council; working in close partnership with the library & Council teams. We work in close partnership with library services, statutory & voluntary sector partners, connecting us to multiple communities & deeply rooting us into the heart of South London. Our library hub operates a co-created community programme focusing on sharing & learning, health & wellbeing, venue & performance & outreach activities. We promote equality through information, education, wellbeing & creative programmes that create open access & widen participation. UNLH is managed by the Upper Norwood Library Trust (UNLT - an independent charity), formed in 2012 by local residents & a strategic priority is that we are ‘of’ our community not ‘for’ our community to ensure resident voice is central within the organisation.
We are seeking and experienced administrator to join our team. You will be responsible for the range of administrative tasks across the charity - facilities, visitor support, projects, HR & finance.
Our successful candidate will have excellent planning and organisational skills. They will demonstrate meticulous attention to detail, and be highly efficient as well as very flexible.
We’re seeking someone who is highly proactive and capable of working with, and across, a range of people – inside and outside of UNLT. The roles success depends on delivering competing priorities and projects to different deadlines. This means we’re looking for evidence of well-developed skills in communication (oral and written), negotiation and persuasion.
This is an interesting and varied role, with responsibility for many different areas of governance & service delivery. It is an excellent opportunity to gain hands-on experience and understanding as to how a small charity like UNLT operates.
About Us
The Seafarers’ Charity has been improving the lives of those who work at sea, and their families, for over 100 years. Established in 1917 as The King George’s Fund for Sailors, to support the families of seafarers lost at sea during World War One, we support seafarers throughout their seafaring careers and beyond. We are the largest independent grant funder of maritime welfare charities – with at least £2 million in funding injected into supporting the safety and welfare of seafarers each and every year
The Role
We are seeking an experienced Office Manager to join our team on a 14 month fixed term contract to cover maternity leave. You will be a highly organised, practical and friendly person to manage our office operations, the role is diverse and will suite an all-rounder who is proficient in multi-tasking and problem solving.
You will run a welcoming office for staff and guests and be encouraged to identify and work on new operational projects that will enhance the organisation. You will be central point of contact for H&S and Facilities management, proactively overseeing all aspects of facilities maintenance and managing contractor relationships.
We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation. We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly with 3 days per week in the office.
Benefits:
- 30 days paid holiday plus bank holidays.
- Competitive group pension scheme
- Health cash plan (HSF) or Healthcare Membership scheme (Benenden)
- Season ticket Loan
- Access to the Employee Assistance Programme
- Hybrid working options
- Death in Service Scheme
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.
As a social enterprise commercial income is key to our success. The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues. The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.
You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.
The successful candidate must be able to demonstrate the following:
- Experience of co-ordinating and organising events
- Experience of working in a busy sales role
- Experience of working in a customer facing role
- Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
- Ability to take the initiative and an enthusiastic, proactive approach to work
- Strong IT and administration skills, with excellent attention to detail
Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.
We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Contract
Permanent, 35 hours per week
Salary
£30,672 per annum
Extras
In return, we can offer you:
- 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
- 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
- Health and wellbeing support, including online mental health therapy sessions
- Free gym membership at Colombo, annual flu jabs
- Commitment to training and development
Acquisitions and Discovery Assistant
Salary Range: £28,333.80 - £33,056.10 per annum
Hours: 35 hours per week
Location: St James’s Square, London SW1
Closing date: 20th May 2024 @ 9:00am
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.
The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.
In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking.
There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.
About you
Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.
You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.
Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
Office Coordinator (Maternity Cover)
The Office Coordinator position is responsible for the general day-to-day operations of the London, UK office. Due to the nature of this position, work must generally be performed within a 30 hours / week timeframe (M-Fri). This role is an in-office role.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:
· General administration as required: call handling and forwarding, front door access controls, post management, post requests, staff access, etc.
· Support of facilities management: oversight of cleaning and maintenance contractors, management of office supplies and procurement, equipment maintenance requests, liaison with building management.
· Facilitating work from home set-ups and procurement and coordinating distribution to personnel as requested.
· Facilitating new starter set-up in collaboration with P&C (HR) & IT inclusive of onboarding, office orientation, etc.
· Responsible for ensuring a clean, safe, tidy, and professional office environment at all times.
· Ensuring the office is health and safety compliant and maintain a knowledge of UK regulations for workplace management.
· Manage any office security systems and accounts, fire drills, fire equipment maintenance, or required inspections. Maintain the fire safety equipment and ensure fire extinguishers are services and smoke alarms / detectors are functioning – conduct fire safety awareness training upon request.
· Manage corporate relationships and partnerships such as shipping vendors, office accounts, and more.
· Ensure the payment of facilities invoices within payment deadlines, including invoice tracking and coding.
· Manage and maintain key office supplies (including pantry supplies, office materials, first aid supplies, etc.). Inventory and maintenance of the storage unit.
· Manage the office access controls / visitor protocols of the office space and coordinate security enhancements / improvements upon request.
· Provides administrative support to the Grant, Contracts & Compliance Department in the coordination of contracts received to and shipped from the London office.
· Supporting staff in the office with questions, inquiries, and support needs.
· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
ADDITIONAL AD-HOC RESPONSIBILITIES upon request may include:
· Coordinates office wide events and meetings including staff meetings, holiday events and special visitor events.
· Other corporate (ad-hoc) special projects as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Previous or current office administration experience.
· Ability to work in-person from the London-office 4 days a week.
· Demonstrable experience dealing with a wide range of internal and external stakeholders at varying levels of seniority and public profile.
· Ability to communicate effectively with people at all levels, and build collaborative working relationships.
· Ability to work effectively under pressure and demonstrate a calm, confident and flexible approach to work.
· Proficient use of Microsoft Windows environment and MS Office applications including MS Word, Excel, Outlook, Teams and Explorer.
· Organized, logical, detail oriented.
· Relevant higher academic qualification/s or equivalent professional experience.
· Fluent spoken and written English
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.
Vacancy Timeframe:
Deadline for applications: 11 May 2024. Applications will be reviewed as and when they arrive.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
This position will be located in the UK, therefore the successful candidate will need to both be present in the UK throughout the duration of their assignment and be able to demonstrate their Right to Work in the UK prior to the role start date.
We’re looking for a dynamic, creative and caring Community Coordinator to join our team. You’ll be primarily responsible for managing our programme of community activities, events and therapies at our wellbeing hub and garden in Camden.
You’ll be helping to provide a place where people can find belonging and get support navigating life, as we continue to develop the Hub from its roots as a mental health day centre into an accessible, thriving community wellbeing hub.
About Us
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing loneliness, isolation and social exclusion.
Putting relationships first, we help people navigate life practically and emotionally, feeling a sense of belonging and acceptance.
At Likewise our culture is all about being human together. More human organisations do more human work. We put a lot into having authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do.
Our three strands of work are:
- Community – building spaces where people feel safe to be themselves, and feel a sense of belonging, connectedness and acceptance
- 1-to-1 Support – flexible, person-centred support to meet the complexity a person experiences in their day-to-day life, whether at home or out in the community
- Shared Learning – providing experiential learning and formal training opportunities that support personal wellbeing and skills development, primarily through our volunteer and placement student programmes.
We’re also trying to influence change in the local health and care system so that organisations and services become more human, adaptable and responsive to people’s lives.
About the Community Hub
The Likewise Community Hub offers a safe space for people to explore a range of wellbeing activities and events, whilst creating opportunity for connection, relationship, belonging and support.
Our Community Hub and Garden is open to all with a particular focus on people who may feel lonely or socially isolated through mental ill health. It’s a place to access therapies, groups and activities supporting belonging and wellbeing. The hub is both a place to meaningfully contribute, and to feel supported, upholding the principle that we all have needs and we all have something to offer.
Flexibility
We believe in everyone’s intrinsic motivation to do their best work and trust each other to manage working time in the way that best serves the work we’re doing. Everyone is free to structure working hours and time in a way that both suits their life and their professional role. Everyone wants to get the most from both.
Bring your whole self to work: It’s all welcome
Our hope is that every person who joins our community – whether as a staff member, client, volunteer or supporter – can feel safe to be themselves and our commitment is to creating working spaces and relationships where this is possible.
We’re passionate about creating a workplace that promotes and values diversity, inclusion and belonging. Organisations that are diverse in age, gender identity, race, sexual orientation, physical and mental health, ethnicity and perspective are vital to our communities.
We’re all learners and leaders
We are committed to our own learning, growth and development. We value being able to sit with the discomfort of being outside our comfort zone, engage in the diverse experiences of our work, and bring a learning attitude to everything we do.
We all need to be able to tap into our own leadership, take responsibility for finding the potential in ourselves and others, and have the courage, commitment and care to develop that potential.
About You
We’re looking for someone who is:
- Passionate about people – and keen to work in an environment where there’s connection with a diverse range of individuals
- Organised, detail focused and a great problem solver
- Curious, reflective and open to learning – about our work, values, and about themselves
- Willing to step outside their comfort zone – and join a work culture that’s all about openness, challenge and learning
- Adaptable and keen to be part of our broader work – to join in a community event or sit and have a cup of tea with a client when the opportunities arise
- A good communicator and relationship builder – who can represent the organisation and hold relationships as someone, who will often be, the first point of contact
- Willing and able to meet people where they are at, engaging with sometimes challenging relational dynamics and diverse ways of relating
- Able to work from our Camden hub five days a week
You’ll need to have some experience of, or feel very confident in:
- Planning, delivering and co-ordinating community activities and events
- Supporting volunteers
- Community engagement and co-production
- Working in a people focused role
- Understanding and responding to the unique needs of people with mental health challenges
Key Areas of Responsibility and Focus:
Coordination, Management, Planning
Coordinating the curation, planning, scheduling and delivery of community projects, activities and events at the Likewise Wellbeing Hub and Garden
Coordinating the Likewise Creative Therapies service referrals and delivery
Making good use of our community facilities, garden and kitchen to support wellbeing in the community.
Communication, Information and Relationship
Working with relationship building, conflict, rupture, and repair with, and between, community members
Being a point of contact with community members and activity hosts
Coordinating placement student team to manage communication channels for the community, including social media, digital content and website updates
Working in collaboration and partnership with our Programme Lead, Learning Programme Coordinator and Office/Hub Administrator to realise the full potential of our Community Programme
Community Engagement
Increasing access and engagement with the Hub from a diverse community through partnerships, informal and formal referral networks
Working with the Programme Lead to build engagement with the community programme through programming, marketing and communications
Developing and building on the participation, voice, and sense of ownership of community members in the Community Hub
Learning, Monitoring, Evaluation
Ensuring accurate and useful data collection for the Community Programme
Implementing evaluation/learning tools and methods set up by Monitoring, Evaluation Learning Lead
Monitoring budget expenditure for Community activities, events and therapies
Community Hub Space
Working with Office/Hub Administrator to ensure the smooth running of community hub
Working with Office/Hub Administrator to ensure the hub is a welcoming, effective and well-functioning space for community members.
Supporting the function of front office and reception
Partnerships
Maintaining relationships with a wide range of stakeholders including partner charities, volunteers, Camden Council and community members.
Managing partnerships to support and deliver community activities and events for wellbeing
Supporting the co-production of activities and events with community members.