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£25,000 - £29,000 per year
LivedHealth is a new, non-profit startup in health. We're looking for a motivated Programme Coordinator to support our day-to-day operations

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£25,000 - £29,000 per year
Contract, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

About LivedHealth

LivedHealth is a newly-established digital health startup. We are a free, online video resource that shines light on difficult long-term health challenges. Expert insiders—patients and professionals—tell it like it is.

Founded in September 2020, LivedHealth is a Community Interest Company; a non-profit social enterprise limited by guarantee. We are a five-strong team with an aim to change the face of public engagement in health. We believe health information is more effective when it’s powered by lived experience. 

LivedHealth is currently producing video content for and with two health communities: Multiple Sclerosis and Long Covid. You will be joining the organisation at a really exciting time as we will be expanding our operations to a further long term health challenge in due course.


About the role

Core hours Mon-Fri 9am-5:30pm, with opportunity for flexibility

In this key role, you will be coordinating the logistics of our day-to-day operations, feeding in on the LivedHealth content process end to end. As Programme Coordinator, you will provide crucial coordination support to LivedHealth production staff, video participants and clients prior to, during and after video production. You’ll report to the Programme Manager.

With an affinity for and deep interest in digital content with a social impact, you’ll also have the instincts to optimise the co-production of our video content with those living with long term health challenges, ensuring our content meets user needs. You’ll also support the team in the management and dissemination of content on our social channels. This is the perfect role for a skilled logistical coordinator, great communicator and all-rounder who is looking to make an immediate impact with a new, non-profit team.

For the safety and wellbeing of LivedHealth participants and staff, all video recording will be conducted remotely for the foreseeable future; as such this role is currently home-based. There may be semi-regular travel required as and when social distancing restrictions are lifted.

Day-to-day logistics:

  • Lead on operational communications to video participants (LivedHealth hosts and guests) to arrange day-to-day filming activities and respond to any enquiries

  • Responsible for keeping Content Planner up to date and supporting release of content as per our production schedule

  • Coordination and administration of interviews in line with production calendar: liaising with hosts and guests to arrange recording times, setting up video conferencing meetings, issuing calendar invitations and supporting participants throughout

  • Creating and distributing clear briefing materials/scripts as required

  • Attend internal meetings and circulate summary action points

  • Conduct research around video topics and treatments as required

  • Ad hoc administrative tasks

Stakeholder engagement and communications:

  • Oversee day-to-day communications with video participants using our communications platforms

  • Monitor LivedHealth general inbox, escalating enquiries to relevant team member where necessary

  • Draft monthly newsletters to LivedHealth participants/stakeholders

  • Lead on client communications, supported by Programme Manager

Content dissemination

  • Draft effective social media marketing copy for video content

  • Support LivedHealth team in managing and releasing content via social media channels

  • Supporting the team in content development as necessary

Key skills:

  • Excellent written and spoken communication skills

  • Strong organisational and administrative skills

  • Ability to facilitate group discussions in a productive and efficient manner

  • Attention to detail and facility with data entry, experience of managing databases and Google suite

  • Ability to manage competing priorities and deliver to a high standard in a fast-paced, changing environment

  • Proactive approach to problem solving

  • Adept at community engagement

  • Adaptability, enthusiasm and determination

  • Knowledge of and interest in health news


  • Previous professional experience in organisational/coordinator role

  • A history of streamlining processes and communications

  • Events coordination and organisation

  • Professional experience communicating with stakeholders of all levels

  • Previous experience of facilitating sounding boards, focus groups and other public involvement strategies is desirable

  • Experience of working in a coordination capacity in health, science or media sectors is desirable

  • Experience of delivering external comms using communication software e.g. Slack, Discord, Mailchimp is an advantage

  • Experience of working in digital content delivery is an advantage

More about LivedHealth

LivedHealth is a newly-established digital health startup. We are a free, online video resource that shines light on difficult long-term health... Read more

Refreshed on: 19 April 2021
Closing date: 30 April 2021
Tags: Admin,Operations

The client requests no contact from agencies or media sales.

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