Facility Manager Jobs in Home Based

Role description

As Commercial Sales & Events Manager you’ll take the lead in maximising venue hire and events income to support the organisation’s charitable aims. You’ll possess the skills and experience to organise and deliver weddings, corporate events and venue hires and work with our outsourced caterers and other contractors to ensure a first-class customer experience. You’ll also be working with our outsourced film contractors to secure bookings for filming and photo shoots across the Estate. Excellent communication and relationship-building skills are a key part of the role, as you’ll be liaising with clients, contractors, suppliers and staff, as is the ability to develop new business and leads. In addition, you’ll need excellent project management skills and the ability to develop and manage budgets. You’ll be a health and safety champion and ensure a safe and welcoming environment for everyone. There is real variety to this role and an opportunity to work across all areas of the estate.

Benefits:

• Salary £32k - £36k / annum
• Full time, 37.5 hrs/week, working 5 days out of 7, some evenings and weekends
• 25 days holiday + bank holidays
• Private healthcare
• Pension scheme with 7% employer contribution
• Cycle to work scheme
• Season ticket loan
• Subsidised gym membership
• 20% Retail discount

To apply for the role of Commercial Sales & Events Manager please send your CV and a cover letter outlining how you meet the requirements of the role via the Visit Gunnersbury website (mark your email as: ‘Commercial Sales & Events Manager’ and include your full name in the email header)

 Closing date: 23.59 on Wednesday 29th May 2024

Interviews: Wednesday 5th/Thursday 6th/Friday 7th June 2024

• Closing date - 31 May 2024
• Interview date - 11 June 2024 (first stage)
• Salary - £30-33,000 per annum (dependent on experience)
• Contract - 12-month fixed term contract
• Hours - Full-time, working 40-hours per week
• Department - Public Engagement
• Location - Aviva Studios
   

The Young People Programme Manager will work with the Creative Learning team at Factory International to develop, deliver and manage programmes of work with young people between the ages of 14 and 30. This role will be responsible for the delivery of key strategic partnerships with commercial brands, as well as developing new streams of work with a focus on sharing power through curatorial programme decision making, programming and youth governance.

Creative Learning develop and deliver learning programs with young people and children from Cradle to Creative (the age of 0 through to 30) with a focus on underrepresented children, young people and artists. All of our programmes have a social and emotional learning outcome and focus on improving mental health, wellbeing and resilience. Learning programmes are linked to Factory International artistic commissions with wider curatorial themes drawn out to align with social and emotional frameworks.

In the last 12 months, the team has worked with over 25,000 children and young people across Greater Manchester and the North.
 

Young People Programme Manager Responsibilities;

• Develop and deliver innovative, ambitious and transformational programmes for young people with a focus on wellbeing, mental health, and social/emotional learning
• Work with young people to develop their ideas into world class artistic productions
• Manage key strategic relationships, advocate and widen networks for our work across sectors including commercial, creative, educational, cultural and charitable
• Locate, recruit and manage some of the most exciting artists working locally, nationally and internationally to deliver on programmes, with a focus on artists that are underrepresented
• Manage resources for the delivery of programmes including financial and human
• Develop and manage sustained relationships with schools, colleges, universities, youth zones and informal education providers across Greater Manchester/North of England
• Keep abreast of the local, national and international artistic commissions, policy and landscape for young audiences and represent FI on appropriate forums, meetings and events
• Manage monitoring and evaluation processes from the beginning to the end of the cycle of a project embedding learning from the outset to completion
• Contribute to Factory International’s strategies for creative learning more broadly, specifically the engagement of young people in areas of low cultural engagement.
   

Young People Programme Manager Person Specification;

ESSENTIAL

• Drive and imagination to create impactful, curatorial driven, youth led and person centred programmes that match the ambition of Factory International
• Growth mindset, humility and willingness to get things wrong
• Experience facilitating with young people, including consensus building and/or co-creation
• Experience in programming, creative direction or curating
• Experience in developing and delivering a range of creative projects, including experience developing programmes/projects from an idea into a reality
• Experience of successfully managing resources including logistical, human and financial
• Knowledge and experience of mental health and wellbeing work with young people
• Broad knowledge and network in the creative, commercial and youth landscape
• Ability to communicate and build trust with a diverse range of stakeholders and demonstrate excellent communication skills
• Ability to work under minimal supervision, organise multiple programmes of work effectively and efficiently with high levels of accuracy and attention to detail
• Commitment to championing representation and inclusion at every level of the organisation with a knowledge of cultural competency including a broad understanding of the challenges people and communities across Manchester face
• Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

DESIRABLE

• Knowledge of and enthusiasm for a wide range of arts and cultural products
• Knowledge and experience funding landscape for youth projects
• Knowledge and experience working with a social and emotional learning framework
• Facilitation experience in non-traditional education settings – Youth Zones, PRUs
• Leadership experience within an organization and/or as a freelancer, this could be board, trustee or any type of leadership.

We have an exciting opportunity for a passionate conservation professional to join the Trust and play a key role in the care and conservation of our outstanding churches, a fascinating and unique collection of highly listed historic buildings.

Churches Conservation Trust is the national charity protecting historic churches at risk, ensuring they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

As a Conservation Projects Manager and a key member of the national Conservation team, you will work with experienced consultants and skilled craftspeople, with national and regional colleagues, volunteers, local partners and stakeholders to develop and manage a range of holistic, conservation and new use projects, from inception to completion, and providing professional advice and support to community led projects.  You will lead on all capital, conservation and maintenance, programmes in the region.

You will have expertise and specialist knowledge in the field of historic building repair and conservation, and a proven track record of project management (client side) in the heritage sector. You might be a Building Surveyor, a Conservation Architect, an Estate Manager, or a Project Manager, in this continually varied and unique role you will be working on some of the most significant historic buildings in the country. As you’ll be working on projects across the region, but not exclusively, it is essential you have a full driving license.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 17th June 2024.

The interviews will take place in Northampton on Tuesday 25th June. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We have ambitious plans to make our much-loved centre more modern, accessible and inclusive, and to help promote a more sustainable future.

The Hill End Charitable Trust are looking for an enthusiastic and organised person to be our new project coordinator – working with our Centre Director on a wide variety of tasks to create and deliver the projects we need to transform our site and buildings.

The Hill End Outdoor Education Centre has been providing unique outdoor learning experiences to children and adults since the 1920s. Our mission is to provide exciting and meaningful day and residential learning experiences that inspire children, and every visitor, to enjoy and value nature and the outdoors. Managed for decades by local authorities, Hill End is now an independent charitable trust seeking to create a more sustainable future. 

The Role

We are seeking a Project Coordinator on a part-time basis to help us create and deliver our vision to develop our site and buildings for the future. This includes modernising our existing facilities, improving access and becoming more environmentally sustainable.

These are ambitious plans and we are not expecting to achieve everything at once. We are looking to create a series of distinct, prioritised projects so we can move forward and need more people capacity in our small team to do so.

The Project Coordinator is a new role, and will undertake the essential administrative, communication, planning and reporting needed to help make our plans a reality. In the first instance, this will be to assist with key building renovations and improvements such as creation of disabled facilities.

The Project Coordinator will not necessarily have formal project management experience, but must be able to pull together a wide-ranging set of requirements, create and improve processes and practices that will allow us to better manage our site development in future.

This role might suit someone wishing to work either three full days or part of each working day. We are happy to discuss flexible working hours.

Principal Duties

These will include:

Gathering and analysing management data

• Using customer bookings and finance systems to extract key information.
• Defining and reporting on key metrics to evaluate the progress and success of projects.
• Collating and using data as required to help with other key strategic tasks such as cost-benefit analysis and business cases.
•  Providing data as required to support business planning, funding bids, marketing and communication.

Project communication

• Identifying and engaging with a wide range of key stakeholders, such as partners, customers, contractors, consultants and planners.
• Putting in place systems for better project communication, internally and externally.
• Assisting with scheduling of tasks and meetings.
• Reporting as necessary to the Centre Director and Trustees.

Project coordination

• Helping to define project aims, needs and budgets in line with our strategic priorities.
• Obtaining quotations, costings and development options for Hill End to review and approve.
• Assisting with legal and contractual considerations.
• Putting in place new and robust systems to record project progress and next steps.
• Defining and improving existing management systems.
• Helping to create a new project management model for future development.

Knowledge, experience, skills and personal attributes required

The Centre has a small, dedicated staff who are all committed to the aims of the charity. The successful applicant will share the values and enthusiasm of the team. Hill End is outdoor-focussed and they should be prepared to embrace this outlook in their work and join in wholeheartedly with making the Centre a success.

The successful applicant must have:

· Excellent organisational skills, able to pull together complex tasks.

· The ability to prioritise and work to deadlines.

· Good communication and collaboration skills.

· A capacity to learn new systems quickly and thoroughly.

· Excellent verbal and written communication skills.

· Proficiency in standard office software packages (e.g. Microsoft Word and Excel).

· Self-motivation and able to work without close supervision.

· Awareness of their responsibility to protect the safety and promote the welfare of young people visiting the Centre.

· A satisfactory Disclosure and Barring Service (DBS) check.

It would be an advantage to an applicant to have:

· A good overall standard of education.

· Project management experience.

· Previous experience with the construction industry or planning.

· Enthusiasm for education and outdoor learning.

Application Procedure

To satisfy the requirements for safer recruitment, we need to ask for a full employment record. Details of any gaps between jobs or between finishing education and employment must be provided.

Please apply by submitting the following:

• A cover letter explaining your previous experience relevant to the position.

· A CV including employment history and full contact details of at least two referees.

The closing date for applications is 12pm on Friday 31 May 2024

Interviews will take place on Tuesday 4 June 2024

Hill End is committed to safeguarding children and young people.  All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory Disclosure and Barring Service (DBS) check.

You can read more about Hill End on our website, and access key documents such as our Safeguarding Policy and our Equalities and Diversity Policy and Commitment.

This post is kindly funded by the Oxfordshire Community Foundation Step Change Fund – focusing on capacity building and strengthening of Oxfordshire’s charitable sector.

Who are Habs?

We are a diverse community, and we nurture a global perspective and a deep sense of responsibility for the world in which our pupils will lead and succeed. Our broad curriculum and co-curricular provision prepare pupils for success wherever their passion may take them. Ambition, Curiosity, Courage, and Community are the core beliefs that we stand for here at Habs.

Join our team and unlock your potential!

Role:                 Fundraising Database Manager

Location:            The Haberdashers' Schools, Elstree, Hertfordshire but with hybrid work

This is an exciting time for Haberdashers’ Girls’ School and Haberdashers’ Boys’ School. While they remain largely autonomous institutions with their own cultures and traditions, they are undertaking ambitious joint fundraising and alumni relations activities for the first time in their histories. This effort is led by a small but dynamic development & alumni relations team working across both schools.

Overview

The Fundraising Database Manager plays a key role within the team, with overall responsibility for the administration and oversight of the Raiser's Edge donor/alumni database, gift processing and alumni networking platforms across both schools. Responsibilities include maintaining the integrity of the data and ensuring it is up to date, optimising the database for fundraising appeals, generating reports and queries, providing professional support and training to users, processing all gifts and claiming Gift Aid. The database manager is also responsible for ensuring the department complies with all relevant data protection regulations

You are a motivated and highly organised self-starter, with a knack for methodical problem-solving, enthusiasm for the potential of data to drive effective fundraising and alumni relations, and a meticulous attention to detail. Beyond optimising and managing the database, you will also take the lead in implementing new financial and operational procedures which will make our fundraising and alumni relations work more efficient and effective, and which will be easy for less tech-minded team members to adopt and sustain.

You are comfortable extracting, interrogating and reporting on data to help inform strategy, always looking for ways to use and improve your skills and experience to make an impact. You will have a sophisticated understanding of how to export, import and (where warranted) merge multiple datasets. Finally, you never forget that behind the data are real people, and that ensuring the integrity, accuracy and protection of their data is vitally important, both for them and for the schools.

Location: Borehamwood, 15 miles northwest of central London. A flexible work schedule, including a mix of remote and on-site working, will be possible for the right candidate.

Closing date: 8am on Monday 3rd June 2024 Interviews: Friday 7th June 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Haberdashers’ Boys’ and Girls' Schools are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to a Disclosure and Barring Service enhanced check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. The Services Manager will be the key operational lead for the Alliance, and oversee successful delivery of housing casework services to young people fleeing violence and exploitation who are referred in. You should have experience of working in services that support young people fleeing violence or who are impacted by the criminal justice system, and have a solid understanding of housing options for young people under 25. You should be exceptionally well organised and have excellent partnership management skills.

Salary: £37,024 - £41,600

Closing Date: 10am 31st May 2024

Are you a strategy and planning professional looking for your next opportunity? Great Ormond Street Hospital Charity (GOSH) are hiring for a Senior Strategy & Planning Manager to help lead the strategy and planning for our marketing and communications directorate.

This is an exciting time to join as we are focused on delivering an ambitious programme of activity to help us hit our ambitious fundraising goals. Our marketing strategy is innovative, digitally focused and will make a difference in the day to day lives of seriously ill children and their families.

What you’ll be doing day to day:

- You will support the development and delivery of a strategically aligned plan.
- Help improve critical processes and ways of working.
- Lead on the effective management of key integration projects.
- Monitor KPIs and ensure they’re met.
- Manage internal stakeholder relationships at all levels of seniority.

About You

We’re looking for an experienced strategic planning manager with sound knowledge of planning and project management tools. You will act as a trusted senior advisor across the senior leadership of the charity.
 

You’ll need:

- Previous experience in a strategy and planning role.
- Experience supporting annual planning and end to end project management.
- Exceptional influencing and organisational skills.
- A passion for marketing and communications strategy.
- Ability to develop new ways of working and implement processes.
- Ability to make critical connections, meet deadlines and effectively problem solve.

About the Team:

Reporting to the Director of Marketing and Communications, you will work with the marketing and communications leadership team, and stakeholders across the organisation, to drive a strong focus on operational delivery and continuous improvement of the charities marketing and communications activity.
 
How to apply  
 
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
 
Closing Date: 30th May 2024
 
About the charity  
 
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023. 
 
Our commitment to Equality, Diversity and Inclusion
 
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
 
As a Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
 
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

REF-213 855

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits:

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas 
• Life Insurance 
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month   
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership 
• Breakfast/snacks 

Reports to: Chief Commercial Officer 

Based: Battersea Park 

Salary: £40k to £45k 

Contract: Permanent, Full Time 

Work Arrangement: 40 hours per week, Hybrid Working Pattern

DBS: Basic 

Role Overview:

Reporting to the Chief Commercial Officer, the Customer Service Manager will be integral to the implementation, training, monitoring, and improvement of the new 5 Star Customer Service model being rolled out across all services within Enable – including but not limited to events, leisure facilities, an arts school, bereavement services, filming, health & wellbeing, parks and community development. The role will work closely with both Senior Management and operational staff to ensure that 5 Star Customer Service is at the heart of all interactions with our customers. 

This role will suit someone who values exceptional customer service above all else with a personal history of working in it. Someone with exquisite attention to detail, and excellent interpersonal skills to work alongside a wide variety of services and staff. Someone who is excited by day-to-day variety and thrives in an ever-changing environment. Someone who enjoys bringing a vision to life and is tenacious with each step to get there. Ideally someone who has read Unreasonable Hospitality and was inspired. 

Main Duties/Responsibilities:

• Conduct research and analyse customer feedback and data to identify areas for improvement
• Further develop and implement the 5-Star Customer Service strategy to improve customer interactions across multiple touchpoints and channels 
• Design business-wide customer service processes, best practices, and KPIs to ensure consistent and exceptional service delivery across all Enable teams
• Develop and roll-out relevant training models
• Collaborate with all internal teams to align customer experience efforts with greater business goals and objectives 
• Collaborate with marketing to improve digital customer service 
• Monitor success and champion opportunities to consistently improve the brand experience 
• Visit all services within Enable to assist with research, process implementation and relationship forming

The successful candidate will have: 

• 5+ years of experience in customer service, experience or management, preferably in a hospitality or Not-For-Profit background
• Initiative and motivation to work autonomously and drive change within the business
• Excellent interpersonal and communication skills to interact with internal and external stakeholders 
• Confidence and creativity to bring new ideas to the table
• A hunger for exceptional customer service, and the tenacity to create the change needed to achieve it 
• Experience in motivating staff 
• A flexible approach to working onsite in a variety of different environments 
• Empathy, patience and approachability 
• Ideally have read Unreasonable Hospitality!

This is an exciting opportunity to be a part of a company that positively impacts the community. If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Programme Manager - South Central Region

Location: Home Based
Salary: £36,050 FTE
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?

Our three-year strategy is working well with improvements and expansions to our delivery model, a renewed vision and mission and we want to continue to develop and grow. To support this, we are recruiting for a new programme manager to grow our programmes and contracts in our South-Central Region. This area covers prisons HMP Winchester, HMP Bullingdon, HMP Grendon, HMP Springhill, HMP Aylesbury, HMP Huntercombe, HMP Woodhill, HMP Isle of Wight and HMP Gurnsey. We are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

Working closely with people in prison, prison managers, Shannon Trust staff and volunteers you will ensure development of our criminal programmes maximising literacy and numeracy learning opportunities for people across a number of prisons and contracts in your area. 

Ideally you will have some experience of prison settings, managing teams and contract performance, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. We want to hear from applicants who can lead, drive performance and who are as committed to the cause as we are.

This is a home-based role which requires regular weekly travel across the South Central area to prisons and meetings (anticipated number of travel days are 2 days per week).

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews to be held on 27 June 2024. 

REF-214153

About you

We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.

You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.

You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.

About the role

Reporting to the Head of People, the HR Officer will primarily:

• Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
• Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
• Support in the recruitment of diverse and effective staff
• Support in the onboarding, training and development of our staff team
• Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
• Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff

Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
 

To find out more about the role, please download the job description and job pack, or visit our website.

Community Café Manager
Ref: BHCM24
Location: Hastings, TN35 4AD
Contract: Permanent, annualised, the amount of hours you work each month may vary, however your salary will be paid equally over the year
Salary: Up to £32,000 per annum (DOE) with additional performance-based incentives
Hours: 40 hours per week, some weekends and bank holidays

The Bale House Cafe is a small, but very busy destination café located within Hastings Country Park Nature Reserve known for its outstanding views, beauty and rare flora and fauna. The Bale House is the first public straw bale building constructed in Hastings and provides an exciting facility for visitors to the park to find out about this special landscape. Whether for eating, meeting, walking, or learning The Bale House is a place for everyone, with things to discover every day.

This post will coordinate, manage, and develop the catering outlet at the Visitor Centre to ensure it is providing a comfortable, welcoming and inclusive place for both visitors and corporate/private bookings for events out of café hours. Alongside ensuring food and beverage products served are of high quality, your team will also be representing the nature reserve and all of the partners involved with making it such an important place for nature and community.

You will supervise a small team of catering staff, leading by example, and work proactively alongside colleagues to develop our offer to ensure we provide high quality food and beverages while also providing a high level of attentive service.

We are looking for someone with excellent motivation skills, thrives on inspiring others and develops their strengths. As a leader we want someone who brings out the best in our staff supporting them to provide outstanding customer service. It will be important for the successful candidate to be able to evidence positive critical thinking skills, quickly finding solutions to overcome obstacles to service under pressure.

We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan including PERKS – such as discounted gym membership and shopping discounts
• Comprehensive Employee Assistance Programme
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Apply now!

Closing date for applications: Rolling recruitment, this vacancy will close when a suitable candidate has been found.

Candidates will be reviewed and invited to interview on application.

Please note, we reserve the right to close applications early in the event of a large response.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.  If you need any support or adjustments with your application or attendance at interview please let us know.

No agencies please.

At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.

We are recruiting for a Fundraising Compliance Manager looking to make a difference in how we fundraise and support our fundraising charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity.

The successful candidate will need to be a detail orientated, solution focused, project manager with expert knowledge in fundraising and data protection regulations. We are looking for someone to lead and maintain a culture of compliance across all elements of fundraising and supporter engagement in this stand alone role.

As our Fundraising Compliance Manager, you will be the focal point for compliance, providing guidance and advice to colleagues ensuring that we have sufficient controls and processes in place across all areas of fundraising. In addition, you will provide comprehensive front line and administrative support, to facilitate best practice across Fundraising/Charity regulation and the General Data Protection Regulation and help embed this in our ways of working. You will produce and deliver training and supporting documents to upskill staff and to ensure consistency across the team, as well as identifying areas for improvement and development. You will keep your knowledge up-to-date and will be confident in communicating with staff at all levels and with varying levels of understanding; in an engaging and accessible manner.

Excellent organisation and project management skills will be required to ensure that projects and the day-to-day delivery and reporting of compliance is on track.

Key Responsibilities

Overarching responsibilities

• To oversee and be the main port of call for all compliance, data protection and gift administration queries in respect of fundraising.
• To develop and maintain robust operational frameworks, processes, systems and governance structures for compliance and gift administration that instil confidence and assurance in our fundraising operations and our ability to fulfil our contractual obligations as data processors and controllers.
• To provide guidance to fundraising colleagues and other stakeholders on compliance and data protection queries.
• To develop and maintain a culture of compliance across the Foundation through developing and delivering training and producing guidelines and departmental policies.
• To conduct periodic reviews or audits (to include external suppliers) to ensure that compliance procedures are followed and fit for purpose.

Gift Administration and Implementation

• Support our fundraising colleagues to maximise their income and engage with supporters in a compliant way
• Triage and respond to gift administration and compliance queries and requests within defined service level times
• Produce and keep updated, relevant guidance, tools and resources for colleagues across the fundraising function
• Develop new strategies to provide the best support for our fundraisers and work to build new and lasting relationships with key stakeholders
• Advise senior stakeholders on the benefits and risks of our activities and advise on the best course of action
• Working with the legal team, develop and maintain the appropriate gift agreements and similar documents, supporter communications and online pages, and support fundraising colleagues and supporters to complete the appropriate paperwork ·
• Manage the Fundraising Support email address/enquiry channels
• Ensure policies around philanthropy and gift management are up to date and disseminated appropriately across the Foundation.

Fundraising compliance and data protection

• To evaluate and apply the Data Protection principles to variable and challenging scenarios, supporting colleagues to find solutions to their problems within the limits of the law.
• Ensuring we are aware of and reacting to any fundraising and data protection regulations changes. Regulations include GDPR/UK Data Protection Act 2021, Fundraising Regulator's Code of Fundraising Practice, Charity Commission guidelines, BACS, and PCI DSS Compliance. HMRC Gift aid guidelines.
• Recognise that a change in procedure or legislation external to the Foundation has implications and who needs to be notified of the changes.
• Produce and continually monitor our operational policies; modelling best practices against the Fundraising Regulator's Code of Fundraising Practice
• Responsible for reviewing all fundraising contracts and third-party agreements for data capture to ensure they are in line with all compliance regulations, ensuring our supporter data is adequately protected, any new fundraising processes and procedures are compliant, and fulfilling the operational commitments associated. Suggest and negotiate amendments, and if the necessary compliance clauses cannot be met then decline authorisation to work with that third party.
• Assess data risks and complete Data Protection Impact Assessments where required, being prepared to work with colleagues to pull together the relevant information and present to the data protection lead for sign off. ·

Leadership

• Where necessary, be prepared to make pragmatic decisions on where we should be focusing resources.
• To develop a programme of training and guidelines to cover complicated rules and processes in a concise and accessible manner. To identify and address where the knowledge gaps exist.
• Monitor workflows and procedures identifying and implementing new efficiencies to increase work output and reduce service delivery timeframes

Skills and Experience

Essential criteria

• Experience of working in a compliance or similar function
• Experience of working in fundraising or with fundraisers
• Project management experience, leading multi-faceted projects
• Experience of working in a regulated environment
• Experience in creating and delivering strategic objectives and plans
• Experience of reviewing a variety of legal agreements, including gift agreements and similar documentation
• Experience of writing policies and procedures Knowledge of the Raiser's Edge or similar fundraising CRM system (desirable) or demonstrable ability to get quickly to grasp with new data systems Essential criteria
• Extensive knowledge of UK Data Protection legislation (in particular UK GDPR and PECR), Fundraising Regulations (Code of Fundraising Practice and Charity Commission regulations) and a track record of how to apply them.
• Problem-solving skills
• Ability to understand and interpret complex legislation, regulations and guidance and make it accessible to others.
• Ability to constructively challenge the status quo and see alternative solutions to overcome barriers.
• Excellent team player willing to be flexible to support colleagues in a busy environment.
• Numerate with the ability to record and assimilate complex information accurately
• Excellent time management with the ability to prioritise the work of a team and produce high-quality outputs

Benefits

• Up to 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Are you a sales professional in the gaming or streaming world looking to take your career in a different direction? Do you also want a job that has an impact on people’s lives?

Great Ormond Street Hospital Children's Charity (GOSH) is hiring for a Senior Gaming Manager to take a central role in our new Stream Team. This is a unique opportunity to work with an ambitious charity that is innovating in the streaming and gaming fundraising space.

You will have the opportunity to create, develop, deploy, and manage a set of strategic initiatives in a growth sector that shows no signs of slowing down.

This job is known internally as Senior Manager

This is a business development focused role, and you will be responsible for:

- Developing a partnership pipeline and a range of fundraising opportunities in the gaming and streaming world.
- Supporting the development of our online and in person communities, including attending conferences and events such as TwitchCon.
- Collaborating with the Deputy Director of Relationship Fundraising to build plans to ensure we meet our strategic objectives and outcomes.
- Leveraging and building networks in the gaming industries to secure new partnerships for GOSH Charity.
- Line managing a Partnerships Manager and Senior Executive.

We are dedicated to the growth of the Stream Team and we’re looking for an ambitious, innovative, and creative individual to support us on this journey.

What skills do you need?

- Previous experience winning partnerships and developing new business opportunities in the gaming or streaming industry.
- Experience working with content creators, influencers, agents, and agencies.
- Innovative and creative thinker.
- A passion for the gaming industry and a strong network of contacts.
- Strong decision making and problem-solving skills.
- Line management experience.

If you love the gaming and streaming world but want to take your career in a different direction. Get in touch with us. You have the opportunity to have real impact on young people’s lives.

If you want to talk about the role before hitting apply, please reach out to us via email.

How to apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.

Closing Date: 20th June 2024

About the charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023. 

Our commitment to Equality, Diversity and Inclusion 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found here. 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact via email.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

REF-214 200

The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers.  You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people. 

For more information, please see our Job Application Pack below. 

Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024