Family Engagement Manager Jobs in Home Based
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a 6 month maternity cover role to help deliver a major project to ensure that Muscular Dystrophy UK’s support is accessible to individuals and communities that we aren’t currently reaching or engaging with; to broaden the general reach of our support by working in collaboration with relevant stakeholders and colleagues; and to recruit volunteers to support with this project.
You will support the Head of Regional Support, Outreach, and Information to identify and implement a sustainable model for broadening our reach.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Based in the Business Development Directorate, this role will enable Start Network to collaborate with Hub representatives to set up successful resource mobilisation functions in each Hub country and mobilise new funds directly for them. This is a critical role for our strategy and will require someone with experience in setting up ‘income streams’ from scratch (including setting resource mobilisation strategies and fund-raising protocols). This role requires someone with ample experience in coordinating teams across countries and securing new income from donors. Most Hubs are new entities (small humanitarian networks), therefore the support required will also include capacity-building, donor-mapping, direct engagement on behalf of the Hubs with the donors, and other activities, as defined and directed by the Director. Provision of support to the Hubs will largely be done through remote coordination, facilitation, and engagement. The business
development directorate is mainly based in London but there will be flexibility with regards to where this role sits. This is a new role and will require adaptability, a positive attitude, and a proactive character. It is also important to note that this role might be travelling 6 weeks per year (10 days at a time) to various hub countries.
* Must be able to work core hours within the range of 9:00-17:00 within the time zones +4 GMT to -
4 GMT
WHAT IS START NETWORK?
Start Network is a global membership of over 90 organisations, working across six continents, to
tackle what we see as the biggest systemic problems in the global humanitarian system. Start
Network is an independent charity. We also work with Save the Children UK, which acts a grant
custodian for Start Network.
Start Network’s vision is for a locally led humanitarian system that is accountable to people affected
by and at risk of crises. We aim to achieve this vision by making system-level shifts in how
humanitarian assistance is approached and delivered.
OUR VALUES
WE PUT PEOPLE FIRST: communities come first in our decision-making and programming.
WE ARE BRAVE: we have great ambition and are willing to explore new things and take risks to achieve it.
WE OPERATE COLLECTIVELY: we leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: we see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: we work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: we behave and operate based on key principles of anti-racism, non- discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/lifebalance
• Employee Assistance Programme through LifeWorks
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based and it would be pro rata for 0.8 FTE) plus 2 company daysover the End of Year period for all staff.
• Exciting opportunity to visit incredible work in the field
We have plenty more benefits on offer! For more details regarding our Staff Benefits, please click
here.
INFORMATION FOR CANDIDATES
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Closing date: 6th June
Interviews: 13th and 19th June
Ideal starting date: 15th July (or asap)
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment. Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment.
The client requests no contact from agencies or media sales.
Charity People is thrilled to be working with Kidney Care UK in their search for a Community Fundraising Manager. This is an integral role for the Fundraising Team with huge potential to make an impact, a real opportunity to own the community programme, leading with spearheading the development and execution of the 50th anniversary celebrations in 2025.
Job Title: Community Fundraising Manager, 2 direct line reports
Hours: Full time, 37.5 hours
Location: Alton, Hampshire - flexible/hybrid considered with minimum 1 day a week in the office
Salary: £37,500 - £40,000 per annum
Benefits: Employee Assistance Programme, Cycle2Work scheme, Health Cash plan
About the organisation
Kidney Care UK are nearly 50 years old and have been at the forefront of supporting people with kidney disease. Kidney Care UK provides practical, emotional and financial support to kidney patients and their families, campaign at a national and government level to improve kidney health and care services and fund patient-centred projects to help improve kidney care services throughout the UK.
* Over 68,000 people in the UK are being treated for kidney failure
* 3.5 million people have chronic kidney disease
* 30,000 people are on dialysis in the UK right now
The Role
The fundraising team at Kidney Care UK have been incredibly successful from only being established 8 years ago, with the last 2.5 years being exponential in growth, they now have ambitious plans to treble their income in three years to sustain the growth and to continue to support kidney patients who need help and support.
This role will oversee and develop the charity's community fundraising and trade revenues, with a target of £266,000 for 2024. While fostering significant engagement with community supporters and fundraisers, you will lead a dedicated team of two within the Community and Trade team. You will work closely with the incredibly passionate and ambitious Director Of Fundraising, who will support you through the programmes.
Your responsibilities include raising awareness of community fundraising program and creating a 'best-in-class' stewardship program to cultivate new and existing relationships with supporters, volunteer groups, organizations, and partners to maximize income and elevate the charity's profile.
Responsibilities:
Community fundraising
* Design and implement a stewardship programme that converts interest into support and maximises fundraised income whilst developing lasting relationships.
* Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
* Grow non-monetary donations as part of the community fundraising portfolio of events.
* Support the Head of Fundraising in designing new and developing existing community fundraising opportunities.
* Market and promote the calendar of community events to existing and potential supporters and wider to grow levels of engagement and participation.
* Support the Head of Fundraising to design and develop the community events and engagement fundraising calendar to potentially include bespoke, charity place, promoted and reactive events.
* Lead on the creation and implementation of a digital community fundraising programme, focusing of mass participation, low barrier to entry activities.
* Lead on the management and innovation of our trade fundraising income.
Database and process management
* Work with the Head of Fundraising to ensure all recording, banking and stewardship processes are up to date and working across the fundraising team, wider charity (finance, data and marketing and communications) and in accordance with current laws and regulations.
* Record all community and trade income and thank community donors and supporters as per the agreed process.
* Work with the Head of Fundraising to produce regular feedback reports and analysis on specific community products and overall revenue.
About You
With proven management skills, you will be enthusiastic, driven, results-focused, supportive, and creative. You thrive under pressure, capable of leading and inspiring our dedicated community and trade fundraising team through a period of exceptional growth. As an outstanding fundraiser, you excel at multitasking across various activities and community income streams.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
About the role
This role is all about developing a welcoming and supportive support group community for kinship carers wherever they live. Building belonging, resilience and empowerment for support group leaders and kinship carers.
Funded by the Department for Education, our national Peer Support Service is creating a sustainable and life-changing legacy for kinship carers across England.
This is a game-changing service for kinship carers and builds on Kinship’s 10 years’ experience of developing peer support groups, and two years delivering a national service which has set up 145 new groups.
As a Peer Support Officer, you’ll make sure we deliver an exceptional and consistent peer support service for kinship carers.
You’ll set-up and develop new in-person groups in areas of high need, as well as supporting existing groups to thrive, developing a resilient and powerful peer support community.
Purpose of the role
Taking responsibility for the North West of England, you will reach out and work directly in local communities to develop sustainable kinship peer support groups.
You’ll need to think strategically – mapping areas and utilising resources to be effective and efficient in managing your time and building local connections.
Using community engagement techniques like coffee mornings, community events and linking with our training and support service, you’ll build local connections and relationships.
As you develop a group and recruit support group leaders, you’ll provide standardised training and help the group to navigate forming and storming – providing reassurance and support to empower the group.
Once the group is stable, you’ll transition the support group leader/s over to the ‘Hub’ team to build confidence and knowledge to run their group independently. You’ll also support online groups and special interest groups to transition to independence.
You’ll ensure targets are met and that kinship carers receive a good experience.
Key responsibilities include:
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In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
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Set up and develop at least six new sustainable in person peer support groups annually, attending up to six sessions in person (if needed) before transition to self-sufficiency.
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Recruit and retain support group leaders to develop their peer support groups.
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Deliver standardised training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
Essential requirements include:
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Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
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Significant experience developing peer support communities.
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Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
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Proven experience of ensuring outcomes and impacts of services are evidenced through high quality data collection.
Key Dates:
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Deadline: 5pm, Monday 10 June 2024
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Interviews: Tuesday 18 June 2024 (in-person, Greater Manchester)
How to apply:
We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
- This role needs to develop sustainable peer support groups, whereby sustainable means that the group is able to run by itself and has a strong peer support group leader (who is a kinship carer). Tell us how you would approach this.
- Give one example of a project, service or programme where you have delivered successful community outreach. How did you manage it, what were the targets and what did you achieve?
- When developing peer support groups with people with lived experience, what are the things you need to consider?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Senior Outreach Worker
28 hours per week
£29,614.28 (including London weighting), Westminster
Fixed term to end March 2026.
We are looking for a Senior Outreach Worker post in North West locality of Westminster to oversee direct case work with families, to support particularly those families identified as being in the greatest need.
You will deliver family support through home visits and one to one meetings. The successful candidate will be responsible for increasing reach and engagement to support participation in activities through the school holidays. You will be responsible for line managing a small team of Outreach Workers, including recruitment, supervisions / appraisals and day to day support of the team.
You will have experience of community and outreach work with diverse communities and of using a wide range of techniques to engage with isolated individuals and communities. You will have experience of line management of staff and/or volunteers. We are also looking for someone with good communication skills, both oral and written. You will have good networking skills and the ability to produce materials in a large range of formats for both families and professionals. Being able to speak/write Arabic is desirable.
The actual salary for 28 hours per week is £23,691.42 per annum.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday 9th June 2024
Interview date: Thursday 20th or Friday 21st June 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this varied and rewarding role, you will engage with a range of groups; providing support through a variety of methods, you will empower and help them to clearly identify issues and design and co-produce their own sustainable solutions. This will include working with for example, seldom heard groups such as children and young people; promoting active community involvement and supporting initiatives to ensure their neighbourhood is a great place to live.
We are looking for someone who can quickly build relationships with people, create activities they want to take part in and identify ways these activities can be sustained.
You will be passionate about building capacity and resilience and be enthusiastic about sharing knowledge with people in an accessible and creative way.
You will have excellent communication skills and be comfortable working with local residents, volunteers and other stakeholders. You will have experience of community work and a track record of achieving positive outcomes at a neighbourhood level.
You should be comfortable in taking the lead, with an open and supportive style that encourages community participation and volunteering.
You will have a desire to get things done and a passion for people.
The client requests no contact from agencies or media sales.
Co-production and Engagement Lead
We have an exciting opportunity to work in a senior management role improving the lives of people with severe learning disabilities and their families, within a small national charity with a reputation for excellence.
The Co-production and Engagement Lead will be leading and delivering a 3-year National Lottery funded project through co-production with a range of stakeholders and be responsible for creating local networks and sharing best practice
Position: Co-production & Engagement Lead
Location: Kent (hybrid or remote working considered)
Hours: Part Time 30 hours per week
Salary: £35k pro rata (depending on experience)
Contract: Fixed Term to 31st March 2027
Benefits: Hybrid working, 25 days plus public holidays, Pension matched 5%
Closing Date: Monday 24th June at 9am. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
First interviews: Wednesday 10th July
The Role
The foundation is a registered charity which exists to improve the quality of life of people (children, young people and adults) with severe learning disabilities whose behaviour challenges and the families who support them.
We are currently looking for a Co-production & Engagement Lead to deliver a 3-year project funded by the National Lottery Community Fund. Working closely with a small friendly staff team, and 3 regional family carers (specifically employed for this project), you will be responsible for developing 3 regional networks across England, sharing best practice locally and nationally, linking with the Challenging Behaviour – National Strategy Group, and ensuring co-production and family carer engagement is promoted and embedded as best practice.
About You
You will have up to date and relevant knowledge and/or experience of children’s and/or adult policy and practices (learning disabilities) across health, education and social care and be fully committed to working in co-production and supporting family carers to fully engage as partners in the process to achieve the best outcomes.
A proven project manager, who thinks strategically and has the ability to work with a range of stakeholders across multiple sites, You will need to be highly organised, skilled at project management, knowledgeable about current policy and practices, and a confident communicator adept at influencing a wide range of stakeholders.
If this sounds like you, we’d love to hear from you!
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
The Challenging Behaviour Foundation was set up in 1997 by Vivien Cooper OBE, the parent of a child with severe learning disabilities who displayed a range of challenging behaviours. At the time, there was no support for families like Viv’s and no adequate provision to support her son – other than almost three hundred miles away!
Crucially, families remain at the heart of our work. It is their experiences that shape everything we do; from the direct support we provide through our family advice service, to the training we deliver for commissioners and providers, through to the rich evidence base we bring from working with families to challenge the system and to “speak truth to power”.
As an equal opportunity employer, the organisation would particularly welcome applications from people with an ethnic minority background or those with a disability, as they are currently underrepresented in the workforce.
This role requires a Basic Disclosure Check.
We politely request no contact from recruitment agencies or media sales
You may also have experience in areas such as Co-Production, Engagement, Co-Production and Engagement, Co-Production Lead, Engagement Lead, Co-Production and Engagement Lead, Engagement Manager, Engagement Officer, Policy, Education, Social Care, Project Manager, Family Engagement Lead, Community Engagement Lead.
Please note NFP People are advertising this role on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.
We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.
You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible.
Key Objectives of the role:
- To assist the Fundraising Manager on the organisation of events primarily mass participation events
- To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
- Management of the fundraising inbox, social media and regular email and telephone communications
- To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post
What we offer:
- Small friendly team which allows for greater autonomy, collaborative and agile working
- Enhanced sickness and maternity policies
- Hybrid working between our London office and home
- 25 days annual leave + bank holidays
- TOIL for any evening or weekend work
We will be reviewing applications and interviewing on an ongoing basis.
For more information on the role, including the job description, click on our recruitment pack.
Posted on: 20th May 2024
Closing date: 19th June 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Job Title: Supporter Care Coordinator
Salary: £27,000 per annum
Team: Supporter Engagement Team
Hours: 37.5 hours per week
Location: Shooting Star House, Hampton
** To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification. **
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Supporter Care Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Individual Giving Manager in the provision of excellence in supporter care for individuals supporting all fundraising activities and projects related to Shooting Star Children’s Hospices Individual Giving programme, Gifts in Memory fundraising and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Individual Giving Manager on supporter stewardship.
The Supporter Care Co-ordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Would you like to join a team who make a difference to local lives?
We’re looking for an experienced fundraiser with a passion for people and a track record for delivering financial results to become our Head of Fundraising.
We are an independent local charity in the Heart of Kent (Aylesford), offering a wide range of services to support local people and their loved ones, who are living with a life-limiting or terminal illness.
The work we do makes a real difference to the lives of local people and we support over 1000 patients at any one time between our Inpatient Unit and Community teams. The majority of this care is funded by the support given to us by our local community.
Being Head of Fundraising at Heart of Kent Hospice
As Head of Fundraising, you’ll be heading up an incredible team of 6 dedicated fundraising staff who, along with the support of our volunteers, work tirelessly to support our Hospice. Their dedication to, and care for, our supporters generates over £1.8 million annually, which is vital for funding our care.
This role is a hands-on, doing role, responsible for the day-to-day running of the fundraising function at the Hospice. The fundraising portfolio is both varied and diverse and the Head of Fundraising will be in amongst the team, overseeing the delivery and focusing on achieving and exceeding budget.
Working with the Communications Team you’ll support the team deliver integrated fundraising activity and develop outstanding supporter experiences and onward journeys.
Working with the Deputy Director of Fundraising and Communications you will support the development and oversee the delivery of a truly diverse fundraising portfolio that meets the needs of our changing community and their future interests and needs.
The fundraising team will be stewarding our incredible supporters and donors across fundraising events, community fundraising, challenge events, Corporate, In memory and regular giving portfolios.
Experience at a senior level in managing a varied and innovative fundraising environment, with a £1 million+ turnover, is crucial. Equally important is your passion, and drive, to make a difference and achieve results to make a profound difference. Please refer to the role JD for more information around main responsibilities.
Essential Criteria for the Role
o Extensive and progressive experience in fundraising, fundraising product development, or related fields, preferably within the healthcare or nonprofit sector.
o Have a pragmatic, creative and innovative approach to problem solving and decision making.
o Excellent communication skills - both verbal and written - able to communicate and build relationships with an array of people.
o Experience in developing fundraising products and supporter journeys.
o Experienced in budget setting and ongoing budget management, including reforecasting and day-to-day budget management and reporting.
o Experience with data analysis, and how to use this insight to progress future activity.
o Enthusiastic and pro-active, with a can-do attitude.
o Experience of and a passion for delivering high quality customer or supporter care while working efficiently and accurately.
o Enjoy collaborating with other team members.
o Excellent attention to detail.
o Experienced in IT - using databases to log and keep information accurately up to date, in a timely manner (the Hospice uses Raisers Edge).
o Excellent time management and organisation skills, to be able to manage multiple tasks at once.
About our Team
Why join us as Head of Fundraising?
Our team is passionate, fun, creative and dedicated. We strive to raise the funds needed to deliver the life-changing services and support of the Hospice and we support each other to succeed, The wellbeing of our people is a priority and our generous annual leave, pension and other benefits reflect this.
About the Hospice
At Heart of Kent Hospice, we believe that everyone deserves compassionate, expert care when there is no cure for their illness and when they have a limited time left to live.
We are a charity and we don’t charge a penny for our care. We depend on the compassion and kindness of you, the people of this community, to power our services and ensure that everyone gets the help they need.
We provide specialist care and support to adults who have a terminal illness as well as their families, friends and carers. We help people to live as fully and as well as possible for the rest of their lives and ensure that their final days are comfortable and peaceful, wherever they choose to be. We treat every individual as the unique and special person that they are. Everything we do is tailored and personalised.
Our vision is that everyone living with a terminal illness in our community will have the best quality of life. Our purpose is to enable people with a terminal illness in our community to live with comfort, independence and dignity to the end of their lives, and to support those closest to them. All our care is underpinned by our core values of compassion, integrity, respect and teamwork. These values guide our decision-making and how we conduct ourselves in our work and every one of our colleagues plays an important part in enabling us to give our patients and their families the best possible care.
If you’re passionate about our cause consider joining our team.
Benefits of Working at the Hospice
At the Hospice we offer a competitive remuneration package including contributory pension scheme with NEST or the option to continue in the NHS pension scheme specifically if you have been contributing in the NHS pension for the last year, life assurance (2 x salary), employee assistance programme, incremental increases in annual leave from 27 days or 19 shifts per annum, up to 33 days or 23 shifts per annum, a flexible/hybrid working approach (where practical and appropriate for the role - 3/5 days at the Hospice location), a warm and friendly atmosphere with a focus on your health and wellbeing. We support our colleagues and volunteers with on-going training and development, celebrating excellence and rewarding success. Full details will be provided if selected for interview.
All applicants must provide a covering letter together with a CV. Shortlisted candidates invited to interview will also be required to complete our application form in full, prior to attending the interview.
We warmly welcome and encourage participation from all, irrespective of culture, race, ethnicity, disability, religious or spiritual beliefs, gender, age, sexual orientation, sexual identity or employment status.
A Standard DBS Check will be required if you are successfully appointed.
Registered Charity No 298164
Exceptional specialist care for people living with a terminal illness.
The client requests no contact from agencies or media sales.
Longborough Festival Opera is a hidden gem of the Cotswolds: an intimate, 500-seat purpose-built opera house, overlooking the spectacular views of the Evenlode valley. Every summer we present a festival that has an ever-growing local, national and international reputation for audacity and ambition, as well as critical acclaim. In 2024 we are producing Wagner's epic Ring Cycle, heralding an exciting time of development and broadening ambition as we approach our 30th anniversary of opera on this site in 2027.
Longborough Festival Opera is seeking a hands-on, proactive individual to join the team as Head of Finance working closely with the Executive Director to deliver our strategic objectives. You will ensure highly effective financial management and controls for the charity and support non-finance managers with budget management. You will be a strategic thinker and efficient planner, a detail-orientated person who enjoys working as a core part of a small team and is self-motivated when working remotely. We are looking for someone with a keen interest in our values who wants an active and responsible role in a friendly and ambitious organisation, and who will thrive in helping us succeed in achieving our aspirations.
The Head of Finance will be responsible for:
Finance: Preparation of annual budgets, financial reporting & modelling. Be the lead for the year-end and audit process. Preparation and monitoring of cash-flow. Ensure robust and effective financial systems and processes. Taxation calculations and compliance. Manage the monthly payroll, pension and HMRC submissions
HR: Managing the HR processes and record keeping
Other: Line manage the Finance & Administration Assistant, company secretarial duties, support with fundraising and other administrative tasks. Working closely with the Box Office team to ensure all income is recorded and reconciled to finance systems
The client requests no contact from agencies or media sales.
Senior Complaints Handler / Senior Engagement & Insight Officer
Hemel Hempstead (Hybrid/Smart Working)
Salary £37,742.00 Per Annum Plus Benefits
Fixed Term Contract (Maternity Cover 12-18 months)
37 hours per week (Monday – Friday, Flexibility Negotiable)
Thrive Homes is seeking a highly skilled and motivated Senior Engagement & Insight Officer to join our Customer Services department.
As a vital member of our team, your principal duties will be managing our Complaint Handlers and supervising all service requests. You will be responsible for ensuring that processes are in place to expedite the resolution of service requests.
Additionally, you will provide comprehensive advice and guidance in accordance with Thrive's Complaints Policy and the Housing Ombudsman Code, thereby effectively supporting the team and the broader business. By collaborating with the wider business, you will ensure that complaints are resolved on time, issues are mitigated, high-risk cases are identified, and trend information is provided.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.
Other Responsibilities:
- Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking
- Investigate and gather case files for Housing Ombudsman enquiries. Co-ordinate and carry out case studies and self-assessments for Housing Ombudsman reports, sharing lessons learned with the business.
- Support the Customer Experience Lead in ensuring that Thrive remains compliant with the Housing Ombudsman Code of Complaints.
- Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team and wider business.
- Engage with customers directly by leading focus groups and holding customer voice events both in person and online
- Co-ordinate and analyse customer surveys and feedback
- Contribute to delivering Thrive’s customer ambition.
Requirements:
- Line management experience
- Technical expertise in complaint management, customer service, and quality assurance is essential.
- Ability to role model our core behaviours, with a focus on trust and respect for everyone.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Excellent Microsoft Excel skills
- Ability to work independently and as part of a team.
- Flexible and adaptable to change.
Benefits:
Thrive’s Top 10!
- Annual Leave - 25 days per year increasing by length of service (up to 30 days)
- Buy or sell annual leave
- Generous family friendly provision
- Pension - Thrive Homes will pay double your contribution (up to 10%).
- Discretionary Bonus
- Life assurance - a payment of 3x your salary
- Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
- Virtual GP Service (available 24/7)
- Wellbeing reward scheme (earn vouchers through a health app)
- A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!
All roles at Thrive are subject to a basic DBS check.
Closing date: 12th June 2024
Interviews Dates: To be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About Thrive
Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.
Thrive’s Approach
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
Closing Date: 2 June 2024
Ref 6709
Save the Children UK has an exciting opportunity for a collaborative and persuasive individual with extensive talent engagement experience to join us as our Artists & Influencer Manager where you will work with the team on everything from social media only to multi-disciplined integrated campaigns.
This is a 6 month Fixed Term Contract and there is a minimum of 1 day a week in the Farringdon office.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Artists & Influencer Manager, you will work with internal and external stakeholders to develop, manage and deliver complex projects in support of Save the Children's campaigns. This is an exciting role where you will get to engage with artists and influencers for various exciting campaigns including Christmas Jumper Day.
You will work with the rest of the A&I team to build a strong roster of high-profile supporters, influencers and ambassadors, stewarding them to become passionate advocates for children's rights, delivering audience cut-through, fundraising objectives and helping build Save the Children's brand.
In this role, you will:
- Alongside the A&I team, be responsible for identifying and delivering the right blend of high profile personalities to support projects, activities and objectives across PR, digital, events, campaigning, partnerships and other.
- Spot opportunities and devise A&I activations that raise awareness and visibility of Save the Children amongst key target audiences with the aim of recruiting new supporters and encouraging them to take action.
- Develop and maintain relationships with current artists and influencers, developing their involvement with Save the Children in creative and innovative ways.
- Target and recruit new A&I supporters, whilst nurturing long term relationships with a view where relevant, to eventual commitment on Ambassador level. Keep up to date with supporters' broader schedules, spotting new opportunities for engagement as they arise.
- Write and present inspiring proposals for artists, agents, managers and publicists, creating and defining the right pitch for the right potential ambassador.
About you
To be successful, it is important that you have:
- Experience of working with digital influencers including building content and delivering activations.
- Understanding of social media landscape, trends and developments and ability to suggest ways to utilise them.
- Experience of working with talent - including those with global reach – in a range of settings.
- Ability to pitch and secure involvement of new talent, through written approaches and one-to-one meetings.
- Excellent personal networks with key talent, management, PR agents and other.
- Demonstrable experience of generating and delivering innovative ideas involving talent, to support a specific campaign or event.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Sunday 2nd June
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The opportunity has arisen to join the Senior Leadership team support staff in an exciting new role at the heart of philanthropic leadership at the University of Oxford. With an initial focus on supporting the fundraising activity of the Executive Director of Development, this new role will increase our capacity to secure multi-million-pound donations from across the globe.
About the Role
The main duties of this post will be the provision of high quality and efficient project management for the Senior Leadership team, including:
- Developing fundraising proposals, briefings and supporting materials for the SLT to use to promote funding opportunities to potential donors.
- Collating information and materials to provide reports for the SLT and other senior officers within the Pro Vice Chancellors’ and Vice Chancellor’s offices as needed for donor and volunteer cultivation, solicitations, stewardship and events.
- Managing donor reporting for key donors, liaising with academics and other key stakeholders to draft reports to donors.
- Providing follow-up to any initiative which members of the SLT thinks must be tracked but which does not fall within the remit of any of the Development and Alumni Engagement teams, prompting members of the team about action as needed.
To Be Successful You’ll Need:
- Experience of providing a high level of project support in a fast-paced, complex organisation, ideally in a higher education or development environment
- An ability to act independently and decisively when the situation demands it. Good judgement and the ability to acquire the knowledge necessary to support the task in hand in a timely manner
- Excellent communication skills, both oral and written, including a good command of the English language; the ability to be highly creative in producing materials and to understand how to articulate projects
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 13 June 2024 can be considered.
Interviews are currently scheduled to take place on 26 June 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.