Family mentoring coordinator jobs

Purpose of the Role

To ensure consistent and high-quality delivery of all operational and participant support aspects for external programmes, including our new Accelerator offer. This role is responsible for coordinating people, processes, logistics, and partner inputs across different delivery models (online and in-person) so that programmes run smoothly, participants are well-supported, and reporting is accurate. The Coordinator acts as the hub for collaboration, administration, and progress tracking—enabling Programme Leads to focus on strategy and outcomes. The role drives continuous improvement and adapts delivery in response to participant and partner feedback

About Bright Futures UK

 Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group activities including hospital workshops, industry events, and advocacy initiatives. Working with hospitals, families, and partner services, we make sure children and young people experiencing health-related challenges are not left behind.

Role Overview

Provide an adaptable programme and volunteer support across referral intake, onboarding, delivery, safeguarding, and impact. The postholder will be placed on a primary track that suits their strengths and the organisation’s needs, while contributing to core team tasks.

Key Responsibilities

• Move children and young people or volunteers smoothly through referral or onboarding steps and keep them informed at every stage.
• Maintain clear, accurate records in our CRM and task systems, meeting GDPR and safeguarding standards.
• Coordinate logistics such as calls, meetings, sessions, and training, including invitations, reminders, and attendance records.
• Complete required paperwork and checks.
• Build positive relationships with families, hospitals, schools, partners, and volunteers through timely, friendly communication.
• Monitor progress against timelines, identify bottlenecks or risks early, and work with colleagues to resolve them.
• Escalate safeguarding concerns promptly in line with policy and contribute to safe, trauma-informed practice.
• Prepare and share resources and updates, and support basic reporting by tracking outputs, outcomes, and feedback.

Person Specification

Essential:

• Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way
• Excellent interpersonal and written communication skills
• High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records
• Commitment to safeguarding, confidentiality and ethical practice
• Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)

Desirable:

• Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges
• Experience working in a charity, school, hospital or youth work setting
• Understanding of trauma-informed approaches and inclusive practice
• Experience supporting or supervising team members
• Mental Health First Aid

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Our operational model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.

By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.

Job purpose

To coordinate and support the delivery of marketing, events, and outreach activity across Toynbee Hall’s Advice Services, with a particular focus on the Debt Free Advice partnership. The postholder will work closely with our external design company, local partners across London, and internal teams to raise awareness of our advice offer, strengthen client attraction, and ensure consistent, high quality brand presence across all sites and events.

Scope of role

The Marketing Coordinator supports the full marketing, engagement, and outreach function for Advice Services, including campaign delivery, creative asset coordination, event and pop up planning, partnership engagement, and on site marketing support. The role works across multiple London locations and service areas such as debt advice, welfare benefits, financial health, and community outreach. The postholder ensures that materials, events, and campaigns are delivered on time, on brand, and aligned with client attraction goals, with a substantial portion of activity focused on supporting the Debt Free Advice partnership.

What We’re Looking For:

• Experience in marketing, events coordination, communications, or outreach activities.
• Strong organisational and project management skills.
• Confident communicator with experience working alongside partners, suppliers, or community groups.
• Ability to work across multiple London sites with minimal supervision.
• Strong attention to detail and commitment to brand consistency.
• Ability to manage competing deadlines in a busy service environment.
• Collaborative, solutions focused approach.
• Fluency with ios

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. 

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

About the role

As a Training Coordinator for SafeLives, you will provide effective and efficient co-ordination of resources and support for the Training team, commissioners and learners across all SafeLives’ training programmes.

Hours: 37.5 hours per week.

Location: Hybrid - Attending the Bristol office on a Thursday at minimum.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 5th December 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

This is an exciting opportunity to lead and strengthen IRMO’s Volunteer Scheme as part of our Education, Training and Employment (ETE) programme. Volunteers play a vital role in achieving IRMO’s mission, and this position is central to ensuring that our volunteer initiatives both empower community members through meaningful work experience and enhance IRMO’s capacity to deliver impactful services to the community.

The Volunteer Scheme Coordinator will be responsible for managing all aspects of volunteering at IRMO — from recruitment and training to ongoing support and development. They will champion volunteering internally and externally while fostering opportunities for volunteers to learn, grow and make a tangible difference in the lives of others. Working closely with the ETE Programme Manager, the post will also be expected to develop partnerships and volunteering roles that support IRMO’s vision, values and strategic objectives.

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. Now in our fifth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

This role would suit someone who is self-starting, mission-driven, and thrives in a fast-paced, flexible working environment. You’ll need to be comfortable balancing structure with autonomy, able to spot what needs doing and take the lead, and be able to do both while collaborating closely with others. Strong organisational skills, emotional intelligence and the ability to adapt to changing audiences and environments really matter.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities:

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to support recruitment and ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support 2 cohorts of mentoring pairs (30 pairs).
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

Stakeholder Relationships

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.
• Build strong, supportive relationships with mentors, mentees, and families
• Champion a positive, supportive, and inclusive programme culture

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.
• This role may also serve as the Designated Safeguarding Lead (DSL) for the organisation, depending on experience

Communications

• Contribute to social media content and mentor newsletters.

Reporting

• Support the Programme Director in preparing updates for the Board and funders.
• Contribute to an annual report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments for in-person delivery.

Staff Management

• Line manage Mentoring Coordinators and the Programme Officer.
• Provide task management to other team members as required.

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

The Nuffield Foundation is an independent charitable trust with a purpose to advance social well-being through research. Our Strategy and Engagement team is responsible for ensuring this research has impact and influence, and we are now recruiting to the new role of Communications, Policy and Public Affairs Coordinator to support our communications, policy and public affairs activities.

The Communications, Policy and Public Affairs Coordinator will work with colleagues across the teams to support a breadth of activities. Acting as the owner of the Foundation’s engagement planning tools, you will ensure our communications policy and public affairs activity is forward planned, well organised and up-to-date. You will assist in the co-ordination and delivery of events, support the production and publication of content, and help with copywriting and curating a wide range of materials for internal and external audiences.

You will work with policy, public affairs and communications colleagues with preparing letters, policy briefings and stakeholder mapping, and keeping stakeholder lists up to date on Salesforce. This role will also support the communications and public affairs teams with proactive monitoring of the external policy, political and media landscape (at both a national and local level) and disseminate round-ups and relevant information to colleagues across the Foundation.

You will already have experience of working in an administrative and/or team coordination function, ideally in a communications, or policy and public affairs role. You will be a strong communicator (both in person and in your written outputs), able to work across a varied range of internal and external stakeholders, and manage competing priorities. You will have a collaborative and inclusive approach to working, with the ability to work well in a team and also independently. Some knowledge of social policy issues will be advantageous, and you will be committed to the Foundation’s mission.

This is an excellent opportunity for someone early in their career looking to build their skills and experience across the breadth of our communication and engagement functions.
 

About us

The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.

We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

We value diversity in background, skills, perspectives and life experiences.
 

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (GMT) on Monday 8th December 2025. Interviews will take place on the 7th, 8th and/or 9th January 2026.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• reimbursing reasonable travel costs (and any childcare or care costs) for interviews where in-person attendance is required.

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares.
• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
• A salary exchange pension scheme that offers employer contributions of up to 11%.
• Life assurance scheme.
• Family leave policies that provide an enhanced level of pay.
• Cycle to work scheme and loans towards season tickets.
• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection.
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.

The Volunteer Coordinator we are looking for will enjoy this unique opportunity to grow and develop our current volunteer work into a thriving and sustainable programme. Our large Cadbury family home with five acres of beautiful grounds is a retreat centre for justice, reconciliation and peace and, as a result of this role, will become a fantastic space for volunteers to flourish while supporting the physical place, vision and work of the charity.

Our current volunteer work includes a small group of local individuals who meet for a monthly volunteer days to work on the grounds and maintenance, and who support our retreat and fundraising events. A relationship with BT has enabled us to begin to offer voluntary opportunities for their local staff and this area is ready to be developed. Volunteers of all faiths and none are invited, but not required, to participate in the rhythm of prayer at the house, and all have the opportunity to hear about the vision and work as part of their experience with us. To work with our bookings a development plan may look like a more regular midweek volunteer day, a regular Sunday volunteer day and a schedule of individual volunteering tasks to be undertaken when staff are onsite during the week.

This post is initially funded for one year. If the role proves fruitful The Greenhouse will seek grant funding to extend it; however, continuation beyond the first year cannot be guaranteed.

The Volunteer Coordinator is a new and developmental role within The Greenhouse at Barnes Close. It offers an engaging opportunity to join our staff team and build upon a small as-yet underdeveloped volunteer programme in a beautiful and rewarding place to work. They will also enjoy the oversight of a discerning and experienced Board of Trustees.

Aston-Mansfield is a charity with a rich history of supporting children, young people, and families in East London since 1884. Based in Manor Park, the organisation focuses on four key areas: children and families, youth empowerment, mental health and well-being, and community development. 

Our work with young people includes training workshops, mentoring, youth-led heritage programmes, and other initiatives that help young people build confidence, develop decision-making skills, foster social inclusion, and improve well-being. We are passionate about amplifying youth voices, encouraging young people to join our board as Young Trustees and take on paid Young Facilitator roles to develop their leadership and delivery skills. 

Our two most current young adult programmes include: The Heritage Lottery programme second year delivery:  

New Voices for Old Stories is our youth-led heritage project which supports young people in investigating our heritage and the heritage of the area and reframing old stories from the past 100 years into new voices. 

Newly funded Reaching Communities programme:  

Breaking Boundaries Collective: Aims to reduce loneliness and isolation and build stronger relationships across different communities. At the same time, the project will focus on increasing the social mobility of young people from disadvantaged and low socioeconomic backgrounds. This will be achieved by employing 16 Young Facilitators in key leadership roles as well as engaging 160 young people as Changemakers, providing training and development through learning days and Action Learning Sets using external free lancers. 

This programme will have an integrated and community-focused approach, alongside the development of Young Facilitators to lead the project. Breaking Boundaries Collective will build on Aston-Mansfield's existing work and create a safer, happier, and more connected Newham for young people and the wider community. 

Role Overview 

As the Youth Programmes Manager, you will lead Aston-Mansfield’s Young Adult Programmes for individuals aged 16–25 in Newham and surrounding boroughs. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities. 

ABOUT TRAIN 

TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served. 

Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community. 

Our vision: every young person should have the opportunities, tools and support they need to create a positive future. 

ABOUT THE ROLE 

As Fundraising and Communications Coordinator, your main focus will be trusts and foundations: researching opportunities, writing persuasive applications and producing clear reports. You’ll also play a part in growing support from corporates, community fundraising, individual donors and major gifts, helping to build a broader base of income over time. 

Alongside this, you’ll lead on communications. That means keeping our website and social channels current, producing supporter newsletters, and sharing our story more widely through PR and campaigns. You’ll help make sure the difference TRAIN makes for young people is seen and understood by funders, partners and the local community. 

It’s a hands-on role, well-suited to someone who enjoys writing, building relationships and juggling different projects. You don’t need to be an experienced fundraiser — we’re open to people with transferable skills, whether from corporate, public or third sector backgrounds. What matters most is that you can communicate clearly, organise your workload, and are motivated by making a difference for young people. 

You’ll report directly to the CEO and work closely with the rest of the team. This is a part-time role of approximately 30 hours per week, which can be worked flexibly. The role is based in Didcot with hybrid working, but for the right candidate we will consider a fully remote arrangement. 

SALARY AND BENEFITS 

• Salary: £28,598 - £31,022 FTE (pro-rated, depending on experience) 

• Contract: Permanent, part-time, approx. 30 hours per week. We can be flexible on the exact number and when they are worked. 

• Annual leave: 25 days plus bank holidays (pro rata) 

• Pension: 3% employer contribution 

• Flexible working: Hybrid by default, fully remote considered. We’re happy to consider other flexible arrangements such as term-time only and job shares. 

• Professional development: Tailored learning and training opportunities 

• Wellbeing: Access to an employee assistance programme with mental health and wellbeing support 

• Culture: Supportive, collaborative team with regular catch-ups and shared learning 

KEY RESPONSIBILITIES 

Fundraising (approx. 80%) 

• Pipeline and planning – work with the CEO to keep a clear fundraising plan, with trusts and foundations as the main focus alongside manageable growth in corporates, community, and individual giving. 

• Trusts and foundations – research prospects, build a live pipeline, and write strong, tailored bids. Prepare accurate budgets and gather evidence from the team to strengthen proposals. 

• Reporting and stewardship – deliver timely reports, thank funders and donors well, and manage renewals and uplift opportunities. 

• Relationship development – nurture links with local businesses, community groups and potential major donors. Prepare simple proposals and support fundraising events or activities as needed. 

• Systems and compliance – maintain accurate records of applications, deadlines and outcomes. Ensure fundraising activity is compliant with GDPR and charity regulations. 

Communications (approx. 20%) 

• Supporter communications – produce engaging newsletters, updates and thank-yous that connect donors and partners with TRAIN’s impact. 

• Digital presence – update the website and social media channels with accurate, timely content that reflects TRAIN’s work and values. 

• PR and profile – share stories with local media, partners and networks. Ensure TRAIN’s messaging is clear, consistent and accessible. 

• Community engagement – promote TRAIN’s profile, youth offer, brand and presence in the community. 

General 

• Work closely with the CEO to align fundraising and comms priorities. 

• Collaborate with youth work staff to gather stories, quotes and data that demonstrate TRAIN’s impact. 

• Represent TRAIN at meetings and community events. 

• Contribute to the life of a small, collaborative team. 

ABOUT YOU 

We don’t expect you to have a long career in fundraising behind you. What matters most is that you can write clearly and persuasively, build relationships with people, and organise your workload to meet deadlines. If you’ve developed these skills in another sector and are keen to bring them into the charity world, we’d love to hear from you. Just as important, you’ll bring a genuine passion for TRAIN’s mission and a belief in the difference youth work makes. 

Essential qualities 

• Strong written communication skills: able to produce clear, persuasive bids, reports and updates. 

• Good at building relationships, whether with colleagues, partners or supporters. 

• Organised and reliable, able to manage multiple deadlines. 

• Comfortable working independently but also a collaborative team member. 

• Confident using IT tools (Microsoft Office, online research, basic social media platforms). 

• Passionate about TRAIN’s mission and motivated to make a difference for young people. 

• Satisfactory Enhanced DBS check (we will arrange this before you start). 

Desirable qualities 

• Experience of fundraising, bid writing or income generation in any setting. 

• Understanding of trusts and foundations, or the ability to learn quickly. 

• Experience in marketing, PR, or communications (e.g. social media, newsletters, supporter comms). 

• Familiarity with CRM or pipeline management tools. 

• Knowledge of charity fundraising regulation and GDPR. 

• Confidence in representing an organisation at events or meetings. 

Equal opportunities 

TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. 

Safer recruitment 

TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check. 

Recruitment timeline 

• Applications open: Thursday 20 November 

• Applications close: Wednesday 10 December (midnight) 

• Shortlisted candidates notified: Thursday 11 December 

• Interviews: Wednesday 17 December 

Contract:  Permanent, full time (37.5 hours per week)
Salary:  £25,787 - £27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Sunday 7th December 2025 
Interview date: Tuesday 16th December 2025 

 
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon! 

 In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! 

More about the role 
Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.

In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers. 

 You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Co-Ordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively. 

Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. 

This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.

About you 
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care. 

As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching. 

With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. 

Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. 

Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. 

Knowledge, skills, and experience  

• Significant experience in managing a team. 
• Significant experience in delivering high level Customer service in a fast-paced environment. 
• Significant subject matter expertise and application of pet welfare and handling of domestic animals 
• High standard of verbal and written communication. 
• Current full driving licence 
• The ability to demonstrate, understand and apply our Blue Cross values 

It would be great (but not essential) if you also had:  

• Performance management and improvement experience.
• Experience working with volunteers. 
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.  

How to apply  

Click the apply button below and complete the online application process before the closing date on Sunday 7th December 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits  
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays  
• Pension scheme with enhanced employer contribution  
• Health cash plan  
• Life assurance  
• Unlimited access to an employee assistance programme  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife  
• Recognition scheme Annual volunteer days 
• Claim for professional fees  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

Project Worker – Mockingbird Programme

We are seeking a confident communicator and skilled relationship builder to support the delivery of the Mockingbird programme across the UK.

Salary: £32,480 to £37,555 plus London weighting if eligible
Location: Home based in East England or East London, with regular UK travel
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: 4 December 2025
Interview date: 17 December 2025 (in London)

This role focuses on helping fostering services understand, implement and sustain the Mockingbird model. You will make a real impact on the lives of foster families and children by supporting stronger, more resilient communities within fostering.

The role is home based, however applicants must live in the East England or East London area. Regular travel and occasional overnight stays across the UK will be required.

About the role

The Mockingbird programme is an evidence based model that creates sustainable foster care through the power of community. You will join a team of dedicated project workers who provide guidance, training and ongoing support to fostering services taking part in the programme.

Key responsibilities include:

• Providing ongoing coaching, guidance and quality assurance to delivery partners across the UK
• Supporting training and learning, both online and in person
• Building and maintaining strong working relationships with internal teams and external stakeholders
• Contributing to the development of training and quality assurance tools
• Supporting national programme events and activities
• Managing project administration, planning and reporting

About you

This role suits someone who is confident presenting, supporting others and managing a busy workload with competing deadlines. The work is varied, meaningful and directly linked to improving outcomes for foster families and young people.

We are keen to hear from people who can demonstrate:

• Experience providing support, coaching or training to staff or customers
• Strong communication skills, both written and verbal
• The ability to manage sensitive situations with professionalism
• Confidence using online communication tools including Microsoft Teams
• Strong organisation and planning skills
• Ability to work independently and within a team
• Comfort with regular travel and occasional evening or weekend work when required
• Commitment to equality, diversity and inclusion

It would be an advantage if you have knowledge of foster care or children’s services, although this is not essential.

About the organisation

You will be part of a passionate UK wide team working to improve the experiences of foster families and young people. The organisation works collaboratively with local authority fostering services, independent fostering providers, foster carers and stakeholders across the sector, leading national change and delivering lasting impact.

Other roles you may have experience of could include: Project Coordinator, Youth Services Project Worker, Training and Development Officer, Family Support Worker, Participation Worker, Practice Support Officer, Programme Coordinator.

CVs are not accepted for this role. If you would like to apply you will be redirected to our client’s site and asked to complete an application form and covering email outlining why this role interests you.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Prison Facilitator - HMP Bristol

Location: HMP Bristol

Department: Prison delivery

Salary: £16,964 per annum

Hours: 21 hours (3 days a week)

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Bristol. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role is a fixed term role until 30th June 2026 with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for week commencing 8th December

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

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