Family support manager jobs

Thank you for your interest in joining our special charity!

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. 

Support Line Officer
Location: SIA House, Milton Keynes, MK6 2HH – We offer hybrid working with the expectation of three days per week in the office
Salary: £30,000 per annum
Contract: 12-month fixed term
Hours: 35 hours per week, Monday – Friday

The Support Line Officer will support the delivery of the organisation’s Support Line service, responding to enquiries from service users, organisations and health care professionals across a range of topics related to spinal cord injury, and contributing to the provision of written information, including factsheets and articles for SIA’s bi-monthly magazine and website.  They will signpost to, and work closely with, other relevant services within the organisation and external partners.

Some key duties will include:

• Responding to all enquiries to the Support Line service in a prompt and efficient manner, and within the remit of its policies, procedures and practices.
• Providing information, support and advice to all service users using a range of recourses to find, interpret and communication the relevant information, liaising with appropriate outside agencies as and when necessary, in order to further research enquiries.
• Researching and exploring options and implications so that service users can make informed decisions.
• Supporting the Frank Williams Academy with the updating and development of new factsheets.
• Supporting the work of the Advocacy service, providing first line support for NHS CHC cases and referring to the service for more in-depth support.
• Supporting the work of the Support Network team, arranging appointments and referring callers when appropriate.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 23 June 2025, 10 am

Interview dates: 24 and 27 June 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

The Woodland Trust is looking for two People Project Partners - Contracts to form an important part of a new team that will deliver a people transformation project. 
The project is focused on creating clear job families, clear job descriptions, updating policies, benefits and terms and conditions of employment. It will build capability and support people related processes that provide the basis for talent and career development and ensure colleague practices are legally compliant, fair and aligned with our organisational values.

The Role: 
•    The People Project Partner will form an important part of a new team that will deliver a people transformation project, focused on reviewing and updating people policies, benefits and terms and conditions of employment.
•    The role will ensure our people practices are legally compliant, fair, consistent, and aligned with our organisational values. The role will be pivotal in preparing for upcoming changes in employment legislation and supporting a consistent employee experience across our workforce.
•    Review and update existing people policies and procedures to ensure compliance with current and forthcoming UK employment legislation.
•    Benchmark policies and practices against sector standards and legal requirements.
•    Draft and consult on new or revised policies, ensuring clarity, consistency, and accessibility.
•    Audit current terms and conditions of employment across different employee groups.
•    Identify inconsistencies or disparities and recommend changes to support equity and fairness.
•    This is a 24-month fixed term contract.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count 
•    You’ll have experience working in a fast-paced HR environment with involvement in policy work, process reviews and/or employment practices.
•    You’ll have experience delivering similar people focused transformation projects or change initiatives in a complex geographical challenging organisation.
•    You’ll be up to date and have knowledge of the UK employment law and about fairness and equity in People practices.
•    You’ll have experience writing and/or editing clear, professional documents and guidance materials in the People practice. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 30th & 31st July.

About the Aziz Foundation

The Aziz Foundation is a family charitable foundation that supports British Muslim communities in critically engaging with public narratives and addressing the social challenges they face and those affecting wider society. We are committed to building a vibrant and impactful community of changemakers through our flagship Masters Scholarships programme, which has awarded more than 660 scholarships to British Muslims, and our pioneering Internships Programme, which creates paid internship opportunities at leading employers across the UK. In addition, the Foundation makes a small number of strategic grants annually to enhance the impact and reach of our core programmes.

Job Purpose

The Aziz Foundation is seeking an experienced, visionary, and values-driven Director to lead the organisation into its next phase of growth and impact. Reporting to the Board of Trustees, the Director will provide strategic leadership, oversee the delivery and development of the Foundation’s programmes, and ensure that all activities remain aligned with the Foundation’s mission and values.

Role Purpose

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Income Generation Team as our Fundraising Assistant. 

This role plays a vital part in helping Winston’s Wish turn up the dial across our Fundraising. Our supporters are hugely important to us. You will act as a first port-of-call for all incoming enquiries, knowing when and how to respond or when to escalate. You will be a cornerstone for the whole of our fundraising team providing dedicated support and assistance to the whole team. You will be a talented admin professional with outstanding customer service skills who is passionate about making a real difference.

Main Responsibilities

• To ensure that we provide an excellent supporter experience to all our supporters.
• Ensure that supporters have all the materials that they need to fundraise for us in time for their activity either as identified by you or as requested by colleagues in the fundraising team.
• Chase expected fundraising income where necessary.
• Manage our stock of supporter materials to reorder equipment and resources as needed.
• Act as a ‘front of house’ for our fundraising team, managing all incoming enquiries, knowing when and how to respond or when to escalate.
• You will identify supporters who could provide compelling content which could be used by the wider Fundraising and Marketing teams to inspire further support including suggesting key individuals who could feature in online and offline publications.
• Diligently maintain records of all interactions with supporters on Salesforce.
• Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
• Ensure all donations are thanked and acknowledged in a professional and timely manner via relevant channels and by appropriate staff.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• Admin Knowledge of a RM database system.
• Proficient in the use of all Microsoft Office applications.
• Excellent customer service skills and a commitment to excellence in supporter relationship management.
• Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
• Excellent written and verbal communication skills.
• Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.

Desirable

• Understanding of childhood bereavement.
• Experience in a similar fundraising environment.
• Experience of using Salesforce CRM

Recruitment Timetable

Application deadline: Friday 4th July 2025

Interview date: Friday 11th July 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

About Us

The Duke of Edinburgh’s International Award (the Award) is the world’s leading youth achievement award, equipping young people for life and work. Each year, more than one million young people take part in the Award in over 120 countries and territories. The Duke of Edinburgh’s International Award Foundation (the Foundation) drives and supports the Award’s global growth, so more young people can take part.

We are seeking a HR and Office Administrator who will work closely with the Senior HR Manager providing advice and support to managers and staff at the Foundation across the full range of employee life-cycle activities. As well, this role will assist with the implementation and improvement of processes and policies, HR systems and data and provide pragmatic advice to managers and staff on HR matters.

Additionally, this role will support in the management of the office ensuring its smooth operation. As well they will provide general administration of the organisation including working on complex international travel arrangements, comprehensive diary management, and acting as the point of contact for existing and potential business partners and contacts.

About You

• You are a professional and enthusiastic HR Administrator with experience spanning people management. 
• You have a strong track record of developing, motivating, and supporting staff. 
• You have the ability to manage a wide range of office duties - including health and safety, policy, compliance, quality, governance, contracts etc. 
• You are experienced in building and maintaining effective organisational systems. 
• You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines. 
• You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgment are essential. 
• You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

Please see the recruitment pack for further details on the role and it's responsibilities. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Advisor & Trainer

Salary: £26,000 - £32,000 pro rata

Location: Across Brent Community Hubs and Advance Headoffice

Hours: 14 Hours per week

Contract: Fixed Term - 12 months

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The postholder will support the delivery of a specialist domestic abuse (DA) project in partnership with Central London Community Healthcare NHS Trust (CLCH) in the London borough of Brent. The role aims to raise awareness and promote best practice in responding to domestic abuse across CLCH staff, improving support for patients impacted by domestic abuse. This will involve delivering training, workshops, and guidance to health professionals, providing consultancy on embedding DA response pathways, and helping CLCH navigate referrals to local domestic abuse support agencies. The role combines professional training, advocacy, and systems change to strengthen the health sector’s response to domestic abuse. The postholder will work across the Brent borough, attending community hubs and co-locating to deliver services when needed.

The postholder may be approached by staff seeking advice or consultation regarding male victims of domestic abuse. While the role’s primary focus remains on supporting women, the postholder will be open to supporting male victims through appropriate signposting and referral guidance. They will also be willing to undertake relevant training (e.g. Respect toolkit) to ensure inclusive and informed responses. Training will be provided.

A car may be desirable for this role, though not essential.

About You:

To be successful as the Domestic Abuse Advisor & Trainer you will need the below experience and skills:

• A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
• Experience in designing, delivering, and promoting engaging training and learning sessions on domestic abuse, tailored to professionals and stakeholders across a variety of settings.
• Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders as well as experience of working within in multi-agency environment.
• Ability to provide consultancy and guidance to multidisciplinary teams on domestic abuse-related issues, offering informed advice and support.
• Excellent communication skills (listening, verbal, and written), with the ability to effectively collaborate with diverse professionals and stakeholders.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews will take place on a rolling basis.

What we can offer you:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Role summary

To support the Head of Fundraising and Communications in the delivery of the communications and fundraising strategy at ReMind UK through planning, production and delivery of on and offline marketing communications. You will work with ReMind UK's Content Executive to plan content and delivery of regular social posts and emails to supporters and beneficiaries as well as design and production of leaflets, posters and adverts. You will manage campaigns to raise the profile of ReMind UK, engaging supporters, partners, local organisations and the public in the organisation's work and reaching out to those affected by dementia ensuring people are aware of our memory services, research studies and post diagnosis support and inspiring people to support our work through fundraising and volunteering.

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities also provide support to people affected. We are currently in an ambitious phase of development looking to Increase our clinical and academic research programme. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

The role

As Marketing Officer, you will play an important role in helping ReMind UK to realise its vision by overseeing marketing for ReMind UK. You will line manage a Content Executive and together you will design, produce and disseminate materials and communications to raise the profile of the organisation and its work, and in turn raise funding to enable ReMind UK to continue its vital research and support for people affected by dementia.

You will plan and deliver an annual calendar of social posts and adverts, emails, marketing and PR activities including digital and print through organic and paid for media, and working with local organisations and groups. Working closely with ReMind UK's Content Officer you will coordinate website updates and content additions.

Key responsibilities

· Line management of ReMind UK's Content Executive to create an annual plan for coordinated marketing campaigns across channels.

· Responsibility for day-to-day management of the charity’s social media channels including Facebook, BlueSky and LinkedIn, delivering consistent promotion of the organisation, ensuring content remains fresh and engaging and moderating accounts to ensure positive PR for the organisation.

· Develop excellent working relationships with external suppliers, publications, local and national press, magazines, TV and Radio to create new opportunities for ReMind UK to publicise its services and support across the region.

· Working with the Head of Fundraising and Communications, produce and deliver a communications strategy that incorporates digital marketing, PR activity and fundraising communications.

· Manage ReMind UK's email management tool - regularly designing and sending tailored emails to beneficiaries and supporters.

• Update and maintain contact and email data on the supporter CRM with supporter and beneficiary contact details and unsubscribes retained in accordance with Data Protection policy and patient and families wishes.

· Measure and report analytics as required by Head of Fundraising & Communications including email and social media engagement rates, website use and content management indicators, exposure to marketing ads placed and awareness created through partnerships with local social prescribers and partner organisations.

· With the Content Executive maintain ReMind UK's website ensuring content is consistently refreshed, added to and tested to ensure optimisation and coherent journeys and user experience for each of our audiences.

· Design marketing materials and internal publications as requested by the ReMind UK staff team.

· Act as brand guardian in the production and use of materials, documents and marketing across the organisation.

· Ensure ReMind UK is marketing its services and support through the use of posters, leaflets and video and maintain the leaflets and materials available in the reception area.

· Manage marketing campaigns through from planning to reporting on impact and results.

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.

This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.

Title: Senior Individual Giving Officer (Retention)

Salary: £33,000 - £35,500 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)

Job Summary

This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.

This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

We are seeking an employment law adviser to fill the post of National Officer Employment Law. As a professionally qualified Solicitor or Legal Executive with 2 years post-qualified experience you will lead our legal team and provide professional legal advice on employment law matters. The National Officer Employment Law role is pivotal in supporting our Senior Management Team, staff, and members, ensuring that our legal services are effective and aligned with the union's objectives of building union power.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• London Starting salary: £63,279 p.a. rising to £72,098 p.a. or Regional Starting salary: £58,877 p.a. rising to £67,689 in annual increments
• London or Region

Successful candidates for the National Officer Employment Law will be able to demonstrate:

• Proven experience in employment law and legal management.
• Strong leadership and people management skills.
• Excellent communication and negotiation abilities.
• Commitment to promoting equality and diversity in the workplace.
• Ability to work collaboratively and manage complex legal issues.

The main duties of the National Officer Employment Law role include:

• Delivering expert legal guidance and representation on employment law issues.
• Conducting legal research, drafting claims, and other legal documents.
• Managing a team of legal professionals, overseeing casework management and ensuring alignment with the union's strategic goals.

You will be committed to developing your team, through training, appraisal and the use of technology and you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential for the National Officer Employment Law role.

Closing date: at 12 midday on Friday 13 June 2025

Interviews will be held by Zoom: Wednesday 2 July 2025

Selected applicants may be invited to a second interview on Friday 4 July 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: NATIONAL OFFICER EMPLOYMENT LAW

Ref: 0325

Grade: Band 5, London or Region

Salary:

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23 -19

Regional Spine points £58,877 p.a. rising to £67,689 p.a.

Location: London/Region

Purpose of the job:

To lead on and deliver professional legal advice, guidance, and representation on employment law matters to the Senior Management Team, Staff, NEC and members.

To undertake a management role with direct responsibility for two Legal & Employment Rights Managers (Senior Paralegals).

Responsible to: Band 6, Head of Legal & Equality

Responsible for: Band 4 Legal & Employment Rights Managers (Senior Paralegals /Junior Lawyers)

Contacts

External:

PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.

Internal:

PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.

Main duties and responsibilities

1.Key areas

• Conduct legal research into past cases and documents
• Draft and prepare claims or other legal documents
• Provide legal advice to SMT, NEC, members
• Negotiate settlements on behalf of PCS members
• Keep up to date with new developments in employment legislation
• Provide employment law briefings to PCS staff about changes in employment legislation
• Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
• Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
• Contribute to the development of the Unions policy objectives including the PCS planning process
• Provide leadership in delivering the unions Legal and Employment Rights strategy
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the Legal and Employment Rights Unit
• Provide advice to relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2.People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for Line Manager when required

3.Communication

• Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports
• Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
• As necessary, represent PCS and liaise with outside bodies

4.Casework Management

• Advise in the handling of personal casework
• Liaise with Solicitors, internal and external bodies on the handling of personal casework
• Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
• Maintain and improve own knowledge of the developments in employment law and practice

5.Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

6.Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

7.General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: NATIONAL OFFICER EMPLOYMENT LAW

Ref: 0325

Date: May 2025

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Qualified Solicitor/Legal Executive with 2 years post-qualified experience

EXPERIENCE

• Proven experience in employment law and legal management, including advocacy and representation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• Industrial relations and negotiations
• High level project management, problem solving and decision making

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to work collaboratively and manage complex legal issues
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

• As a Children’s Residential Support Worker, you will provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people.
• You will maximise educational opportunities and achievements for the young people by assisting in identifying, establishing and supporting educational provision and contributing to educational reviews.
• You will also undertake direct work that is designed to meet the young person’s needs as identified within the care plan, enabling them to reach full their potential.  Supporting the young person’s significant relationships will be a part of this task.
• Under close supervision you will take responsibility for key working at least one young person.
• You will maintain accurate and up to date records of the work undertaken with the young people and complete written reports for planning meetings and statutory reviews as necessary. 
• Support young people with their individual personal care needs.  This can include full reliance upon you to change continence pads, assist with full body and hair wash, as well as dressing.   Or, encouraging them to be as independent as possible and washing/dressing themselves to progress with their skills development. 
• Undertake a range of domestic duties, including cooking and some cleaning, to a good standard, to ensure compliance with health and safety policies and the guidelines for young people and staff.

• Experience of working in a residential setting, undertaking the full range of duties in a well-planned way that respects & values the young people as individuals.
• Flexibility to respond to the needs of the unit and young people.
• Good communication and interpersonal skills.
• Ability to write reports.
• Good organisational and time management skills.
• Ability to work on your own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
• If you don’t have direct experience of working with children maybe you have transferrable skills to bring to the role.

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.

As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

As a Test Analyst, you will be responsible for ensuring the quality and reliability of software applications through rigorous testing and analysis. You will work closely with developers, project managers, and other stakeholders to identify and resolve issues, ensuring that the final product meets the highest standards of quality and performance.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 24th June 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Work Rights Centre is looking for a motivated colleague to support our frontline advice team by acting as the first point of contact for clients, providing efficient triage of cases, and to support the delivery of key projects.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and enjoys client-facing work in a diverse and agile team. We can accommodate hybrid work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

You will have the opportunity to make a true impact on people’s lives by acting as the first point of contact for clients, and leading the triage of varied enquiries. You will collect and record information about people’s cases, before they are allocated to one of our legal advisers in the Employment or Immigration team, and contribute to client-facing materials. You will also support the smooth running of the organisation by providing administrative and office support.

About you

We seek an enthusiastic frontline worker, who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Two years of experience working in a client-facing capacity

• Experience collecting information, and setting clear client expectations

• Excellent written and verbal communication skills

• Excellent time management, demonstrating an ability to juggle multiple tasks

• Knowledge of, and empathy with, experiences of migrants and other vulnerable workers.

• Experience in triaging client enquiries or providing advice in a legal setting would be highly advantageous

Please download the job description for full responsibilities and complete person specifications.

How to apply

We are actively interviewing for this role as applications come in, so please apply as soon as you can. 

Please send your CV and Cover Letter by 29th June 2025  and don’t hesitate to reach out with any queries about this opportunity.