Family support manager jobs

ID: 1482 Payroll Officer

Service: Finance Department

Salary: starting at £32,425 FTE per annum, rising to £35,211 FTE per annum, inclusive of Inner London Weighting

Location: London – Head Office, N1 (Hybrid)
We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours: Full-time (37 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.

We have recently implemented a new HR/Payroll system – itrent, reporting to the Payroll Manager, you will be responsible for assisting and supporting with running the monthly payroll, dealing with starters, leavers, pension enrolments, opt outs etc. This is an excellent opportunity for a payroll all-rounder to join our team. You will be involved in embedding our electronic timesheet system. There is a real opportunity to help stabilize the payroll function for the organization and complete our fully digital payroll service.

Main Responsibilities:

· To collate and check monthly payroll data for input to the payroll processing system

· To assist with running the monthly payroll, calculate pay, organise the workload and meet  

monthly payment deadlines.

· Processing monthly Pension Auto enrolments, opt outs and queries

· Assist on monthly reconciliations and year-end reconciliations.

Main Requirements (for details check the job description and person specification):

• Relevant experience in payroll processing, computer literacy including competency in excel  and a good understanding of computerised HR/Payroll (MHR - itrent) and accounting systems (SUN).
• The ability to input information quickly with attention to detail and prioritising work to meet tight deadlines.
• Ability to work collaboratively, performing pay calculations and communicate effectively with colleagues in HR, Finance and across Family Action.
• Understanding of payroll processes regarding employee pension and reporting requirements.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 4 July 2025 at 23:59

Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sibojinithevi Sinnathamby.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The Green House is the only specialist service in Bristol, Bath & Northeast Somerset and South Gloucestershire supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is:

1. Evidence-based, guided by research and best practices.

2. Led by the voices of young people and their families.

3. Centred on community and connection. 

4. Focused on the transformational power of the creative arts.

In 2022, we transitioned from a single therapy option to a whole family, community-based model which provides a more accessible and comprehensive approach to support, whilst reducing wait times by 63%. Though we deliver a local service, our work is influencing the national response to child sexual abuse. We provide national training on pre-trial therapy and survivor-led leadership programmes.

It is an exciting time to join us as we establish our new service model, deliver a new strategy and look to increase both our local and national visibility. You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse.

Purpose of the job

The Green House’s VOICE change-making project aims to support young survivors and their family members to lead social change through creativity. Together, we aim to break the silence and create systemic change around child sexual abuse. Our approach recognises the inherent strengths and possibility of all young people. We develop creative spaces where young people can connect with their community, grow beyond traumatic experiences and learn to lead services like ours, alongside national social change. We see creative change-making and connecting those with lived experience together as imperative to healing. It is the hope for change that helps young people and their families to learn to live a whole life alongside traumatic experiences and step into their potential.

The VOICE Project has two workstreams: Young People’s VOICE and Parent/Carer VOICE. We work with young people to deliver a creative arts leadership programme (6 weekly group), alongside creative drop-in spaces, individual projects and paid-for mentorship opportunities. We work with our Parent/Carer VOICE group to deliver monthly group sessions, parent-led drop-in spaces and individual projects. The VOICE Project also leads our national child sexual abuse (CSA) practitioner network.

This is an exciting time to join the Green House VOICE Project, we have just secured national funding for the first time and are looking for a VOICE Practitioner to work alongside our new Senior VOICE Practitioner to deliver development and expansion of the programme. Duties and responsibilities 1. Work with the Senior VOICE Practitioner to deliver the Young People’s VOICE Groups (6 weekly), working with to support young people to develop group/individual projects and campaigns within each group cycle. 2. Work with the Senior VOICE Practitioner to support development of the Parent/Carer VOICE group, co-producing with Parents/Carers and the Senior Leadership Team a new approach to the (currently) monthly programme. 3. Collaborate with the Family Support Team and Therapy Team to deliver regular drop-in spaces for Parents/Carers (“Turn-Up Tuesdays”) and Nature-Based Therapy drop-in spaces (“NBT Drop In”). 4. Work with the Senior VOICE Practitioner to support delivery and expansion of CSA Practitioner network for wider professionals, creating opportunities to connect young people’s groups together nationally. 5. Work with the Senior VOICE Practitioner, Head of Fundraising and Trustee Board to develop and deliver a quarterly co-production group of young people and parents who can support operational delivery/development of the Green House. 6. Contribute to the development of a theory of change for the VOICE Project, working with the Senior VOICE Practitioner, young people, parents/carers and Senior Leadership Team. 7. Work with the Research Manager and Senior VOICE Practitioner to deliver our approach to outcome monitoring and evaluation of the VOICE Project. 8. Ensure that delivery is timely and in-line with the project plan for the VOICE Project, including attendance at weekly team meetings, and contributing to the annual revision of associated documentation e.g., manuals, session plans led by the Senior VOICE Practitioner. 9. Conduct Initial Meetings for young people and parent/carer’s looking to join the VOICE Project – supporting the wider TGH team with recruitment reminders/approaches e.g., attending Family Support/Therapy Team meetings (where appropriate). 10. Work with the Senior VOICE Practitioner to develop relationships with our local and national partners to enable effective change-making for young people and parents/carers. 11. Assess risk and report safeguarding concerns in line with the Green House Policies, main up-to-date safeguarding training, and stay informed on relevant legislation about child sexual abuse and procedures. 12. Maintain accurate, confidential records of all sessions and family contacts, ensuring timely documentation using internal systems e.g., Oasis. 13. Support wider Green House service development, participate in supervision, clinical supervision and training, adhere to Green House policies, and contribute to team communication and operational improvements. 

“Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that carers receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.

In the role of Carer Information Coordinator, you'll be instrumental in scoping and developing our creation of information resources, working closely with our skilled staff team to ensure that the information is accurate, relevant and well presented.
Through the work of this role, we will reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected. Carers will be better able to find information digitally at a time that works for them.

This role works within our Information and Advice Team and provides line management to two experienced welfare benefits advisors.

This hybrid role combines remote work with occasional travel to in-person meetings and activities across West Sussex, which may include some weekend engagements.

Interview Dates: 17th & 18th July 2025
 

Job Role

Key Responsibilities

• Content Creation and Management: Develop and manage e-learning content and information resources for carers and staff.
• Collaboration: Work with external partners, carer service teams, comms and HR to collate information to develop to manage a range of information resources and e-learning content for staff and carers.
• Co-production: Work alongside the Engagement & Volunteer Team to explore and collate carer insights to inform and include carers in content creation.
• Digital Presentation: Ensure information is presented in a range of accessible digital formats and is disseminated to a range of stakeholders through a range of on and offline media, including an e-learning platform.
• Awareness Raising: Raise awareness of Carers Support West Sussex and the services offered to carers
• Trend Spotting: Horizon scan to spot social and news trends and understand developing opportunities for new ways to share information
• Line Management: Provide day-to-day operational management of two Benefit Advisors, ensuring that KPIs are met, and carers receive a high-quality service in line with latest administrative and legislative guidance.

Employee Benefits

• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities. 

The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.

Values we are looking for in a Candidate

• We are focused, putting carers at the heart of everything we do.
• We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
• We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
• We are committed to behaviours that support

Quality – the highest practical level we can reach in outcomes, learning and behaviour

Inclusivity – respecting people, cultures, and organisations

Caring – improving quality of life and influencing behaviour change

Integrity – operating with honesty and reliability

Loyalty – long-term committed partnerships and co-operation

Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Disclaimers

Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.

Join Dementia UK as a Academy Learning Support Officer and be part of a team dedicated to improving the lives of families affected by dementia through the learning and development of Admiral Nurses.

Working closely with the Admiral Nurse Academy Support Manager and wider team, you will play a key role in supporting the delivery of high-quality learning opportunities through our learning management system, Blackboard. This includes assisting the Virtual Learning Environment Design Officer in designing and building online courses and modules, supporting with storyboarding, content organisation and the development of interactive activities. You will use digital tools such as Articulate, Vyond and Padlet to help create engaging, accessible e-learning materials. You will also contribute to planning and progress meetings with the Academy team and subject matter experts.

You will help maintain our external-facing Dementia UK Academy platform, currently in development, by managing content updates, registrations, learner queries and event support. As first-line support for learners, you will also troubleshoot basic technical issues.

In addition, you will provide administrative support to ensure the smooth delivery of Admiral Nurse Academy activities such as webinars, masterclasses and both internal and external online events. This will include assisting with scheduling, coordinating logistics, updating project trackers and communicating with Admiral Nurses, learners and key stakeholders.

To succeed in this role, you will have experience supporting the design and delivery of online learning content, with a good working knowledge of platforms such as Blackboard and digital tools including Articulate, Padlet and Vyond. You will be confident working collaboratively with both internal teams and external stakeholders and have project coordination or management skills, along with the ability to use or a willingness to learn project management software.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Role - A strategic role, responsible for supporting, developing and maintaining effective partnerships to support the local VCSE sector and Redcar & Cleveland more generally. The post holder will also be the overall service lead (managing other team members), reporting to and working with the CEO in areas of quality, performance and service development.

Background (Summary)

Enhance is the newly funded VCSE infrastructure support service in Redcar and Cleveland made possible through the collaboration of a number of funders to fill a gap in local provision. 

Lloyds Bank Foundation, Rank Foundation, Redcar and Cleveland Borough Council, Tees Foundation and the Woodsmith Foundation have provided three years of funding and commissioned MVDA to develop and deliver a VCSE infrastructure service (Enhance) in Redcar and Cleveland.

Enhance will provide practical support to VCSE organisations based in the Redcar and Cleveland area who deliver services to local people and communities. 

The service model for Enhance is based on three key areas:

Improvement – Providing practical support through an information and advice service.  This will include for example advice on governance, funding, policy and practice

Growth - The development and delivery of a comprehensive training programme for all VCSEs in Redcar and Cleveland

Influence - Work to support the building and development of relationships; collaborative work across the VCSE sector and cross-sector partnerships

The service will be based in Redcar and Cleveland and will provide an outreach service in the more rural areas of the borough to ensure the services are accessible to all local VCSEs.

Full application pack available from: https://mvda.info//jobs/strategic-partnerships-manager-service-lead

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Motivated to create real global change? We are seeking an experienced Fundraising Manager to lead and grow relationships with individuals and small to medium-sized Trusts and Foundations across the UK who can make significant gifts.

In this role, you will build and manage a portfolio of mid-to-high net worth UK donors (typically giving between £1,000 and £10,000), cultivating deep relationships and delivering income growth. This role involves strategic planning, meaningful engagement, and securing donations that fund Toybox’s vital work with children in street situations.

The essentials:

· 22 days holiday (plus bank holidays) as a minimum, plus discretionary three days over Christmas and the opportunity to buy more.

· A pension – you contribute a minimum of 2% and we’ll add to your contributions another 6%.

· Access to confidential support and counselling when you need it.

·  A hybrid and flexible working policy where employees can work remotely for up to 60% of their working hours (role dependent)

· Enhanced Leave Policies

The extras:

· Focus on innovation - employees are given 5 -10% of their time to work on innovation projects.

· Birthday Leave – employees are eligible for a full day of paid leave on their birthday.

· Exclusive range of high street discounts including cinema, tech, travel, fashion and food and drink through charityworkerdiscounts.

· Well-being days – employees are given two paid well-being days a year, plus an organisational well-being day with the team.

Additional information:

At Toybox, we strive to hire the best. If you are driven to change the world for street children, you will fit right in. We are courageous in what we do, always looking to innovate and improve. We learn from our mistakes and celebrate our wins. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their whole selves to work. Toybox values diversity, and therefore we encourage and welcome applications from all suitably skilled candidates.

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please let us know, and we will contact you to discuss how we can help.

We will only use the information you provide to process your application. For more information about how we use your information, see our Privacy Policy. In applying for this role, we will deem that you have read and understood this Policy.

Toybox is committed to safeguarding and promoting the welfare of children and young people, and expects all staff, trustees and volunteers to share this commitment.

At Penarth Methodist Church we have a thriving range of work wth Children , Young People and Families to bring the good news of Jesus through friendship and fun . As Children and Families worker you will play an important part in developng this vision, building on our exisitng ministry by :

• Encouraging and supporting those children and families aready part of the church and those loosley connected with it
• Supporting and developing our Messy Church,Toddler Group,Boys Brigade and Junior Church 
• Engaging with parents of younger children locally to serve their needs and introduce them to the church family here.

To achieve this you will support those carers with particular needs , promote social activities for carers and families , use social media to  promote  the profile of those church groups, develop links with local primary schools, and work with other local church colleagues 

We want to hear from you if you are a committed Christian exerienced in working with Children and Families  and with a background in Children,Families, Youth or Community work .

Job Details 

Hours - between 15 to 20 hours per week .( Typically 4 or 5  x 3 hour sessions per week plus 2 Sunday mornings per month  with  up to 6 Saturdays per year . We recognise that our ideal candidate may have  other responsibilities &commitments so   some  flexibility is possible  about  total hours and when they are worked.)

Pay Currently £14.72 per hour ( £11482 - £15310 dependent on hours worked). This will be reviewed each  November as we are committed to raising pay rates in line with increases in the Real Living Wage.

Work Base Penarth Methodist Church,  CF642EX. Some home working allowed. 

Pension  Contributory pension scheme  6%

Annual  Leave  28 Days includng statutory Public Holidays 

Appointment - Subject to satisfactory enhanced DBS disclosure and references 

Closing date for applications  12 noon on Friday 4 July  .We anticipate conducting interviews  during the period 10th - 14th July 

Location: Shelter Head Office, Old Street London, Hybrid

Contract type: Fixed-term contract for 6-months (possible extension)

Salary: £42,697.67 per annum (plus £5,023.71 monthly London Weighting Allowance if applicable)

Hours: 37.5 hours per week

Closing date: Sunday 29th June 2025 at 11:30pm

Are you a strategic and creative fundraising leader with a passion for delivering exceptional supporter experiences? If so, join Shelter as a Senior Direct Marketing Manager and play a key role in delivering our ambitious Individual Giving strategy. You’ll lead high-impact campaigns, manage budgets and teams, and help shape how we engage supporters to power our fight for home. Now’s the time to make a real difference.

About the role

As a Senior Direct Marketing Manager in the team, you will take the lead in driving the strategic development of the Individual Giving programme forward, using supporter insights and data to deliver outstanding supporter experiences at every touch point across both online and offline channels. You’ll be a leader in the team, managing both your direct report and matrix teams to deliver multiple projects at the same time. You’ll also manage significant income and expenditure budgets and deliver exceptional fundraising campaigns to maximise income opportunities which will help more people and families secure a safe home.

Role specifics

We're looking for a strategic and collaborative leader to shape and deliver our Individual Giving programme, driving supporter engagement across acquisition, retention, and innovation. You'll lead a talented team and agency partners to create inspiring, multi-channel campaigns that build long-term supporter relationships and maximise income. With responsibility for planning, budget management, and insight-driven campaign delivery, you'll champion cross-team working and foster a positive, inclusive team culture – helping Shelter grow its impact through evidence-led, supporter-focused fundraising.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This post sits within the Individual Giving team, which is responsible for delivering a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. The team has grown over the past few years and has benefitted from both investment and opportunity for innovation.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 1500 words in total.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Want to change how the world talks about migration?

The Migrant Futures Institute at Goldsmiths is hiring a Development Manager to help grow our work reshaping narratives around migration through creative practice and research. If you have experience in philanthropy, partnerships, or strategy—and care about justice, culture, and representation—this is for you.

What makes Goldsmiths unique? 

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive. 

About the Migrant Futures Institute 

The Migrant Futures Institute (MFI) is being established at Goldsmiths in 2025 thanks to a major philanthropic commitment by Oak Foundation in academic year 2024-25.

The MFI is set to be a beacon of rigorous research, innovative policy solutions, and creative approaches to understanding and reshaping migration discourse. Through collaborative research and creative practice, the MFI engages directly with migrant organisations and communities, working with them to generate new knowledge, cultivate understanding, and support their well-being, creative and work aspirations. 

About the Role 

Building on an 8-figure philanthropic commitment made by Oak Foundation, the Development Manager will play a key role in securing the long-term viability and success of the Migrant Futures Institute. Working with the Director of Development and Alumni Relations and the MFI Director, the post holder will ensure that fundraising is an embedded strategic priority. They will develop and deliver outcome-led fundraising strategies that work within the broader University fundraising and communications environment and achieve philanthropic fundraising targets. 

About the Candidate 

You will demonstrate your ability to make things happen, to manage and move relationships forward, to communicate inspiring messages and build warm relationships that deliver support for the Migrant Futures Institute at Goldsmiths. Your dynamic and proactive approach will be combined with a track record of delivering successful fundraising campaigns and experience of building partnerships and delivering support, ideally in an academic context, but transferrable skills from candidates looking to move into the sector are also welcomed. Understanding of and insight into the discourses, civic and academic organisations and issues related to migration in society would also be advantageous.   

We strongly encourage applications from colleagues from racialised, minority ethnic backgrounds, especially those with migrant, refugee or diasporic backgrounds and experiences. Advancing equality and celebrating diversity are central values at Goldsmiths, University of London. 

Do you have razor sharp news sense, a flair for storytelling, senior-level experience of working in PR and a real desire to play your part in bringing positive change to one of the country’s biggest social issues? Then join Shelter as Media Manager and you could soon be playing a linchpin role in our fight to end the housing emergency.

About the role

The media manager is a linchpin role in the media team. You will have responsibility for planning and delivering major proactive media moments, including our Winter Appeal and our flagship corporate partnership activity, while contributing to the running, management and ongoing development of a busy press office and team. You will also be required to deputise for the Head of Media as necessary and support on reputational and crisis communications. 

Role specifics

Creative, results driven, and politically savvy, you are comfortable with leading change and initiating action even under difficult circumstances. You are an excellent writer and totally at home with translating complex research and policy into pithy soundbites and key messages – a skill you’ll be eager to share with your colleagues who want to learn from a pro.

You don’t just sit back and contemplate. You spot risks and opportunities, and challenge when you need to. Crucially, you already have senior level experience of public relations/press management, ideally gained at a charity/think tank/political party/PR agency. As a result, you understand the inner workings of the media, what makes a story and how to influence the ever-changing news agenda.

You have extensive knowledge of different media channels and tactics, and your communication and relationship building skills are second to none. You’re confident influencing and negotiating at all levels – including with external partners, including handling crisis communications with diligence and sensitivity.

When it comes to empowering your line recruits and colleagues to deliver to the highest standard, your approachability and expertise all come to the fore. Finally, while prior knowledge of housing and homelessness isn’t a must have, you’ll need a passion for social justice. After all, there’s a huge amount we need to achieve together, and you’ll be playing a big part.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This is a unique opportunity to join a fast paced and high performing team with a heritage of ground-breaking campaigns. The media team are a key part of the Communications, Policy and Campaigns division, but we serve the media needs of the whole organisation. Collaboration and relationship building skills are the name of the game, as we work closely with a broad range of internal stakeholders, as well as our external partners, to generate influential coverage across Shelter’s campaigns, fundraising, community and services outputs.   

Our aim is to make sure housing and homelessness rides high on the political and public agenda through timely and powerful storytelling. We support Shelter to deliver change by amplifying our hard-hitting research; giving a platform to people directly impacted by the housing emergency; profiling our incredible services; capitalising on high-profile supporters; and by swiftly seizing reactive opportunities. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Title: Volunteer Support Officer

Salary: £12,600 pro-rata (£25,200 FTE)

Working: Hours: 17.5 hours per week (some evening and weekend work required)

Contract: Fixed Term for 3 months from start date (may be extended)

Location: Home based

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

 NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

You will help by recruiting, supporting and managing our 3,000 volunteers across the UK and Channel Islands who deliver parent support and fundraising activities. This work will be perfect for someone who can pick things up quickly, can manage shifting priorities and a large volume of work. You must be able to work with sensitive information.

You will help by recruiting, supporting, and managing volunteers who deliver parent support and fundraising activities.

Responsible for supporting volunteers to organise and deliver parent support and fundraising activities this role is perfect for someone who loves variety in their work.  Speaking to volunteers, developing new resources, thinking creatively, and improving processes are all a big part of this role.

We are looking for someone who is:

· Passionate about delivering a good volunteer experience.

· Great at communicating with a diverse range of people.

· Naturally curious and good at unpicking complexity.

· Willing to be brave and try new ideas or learn new skills.

Tasks will be email management, taking ownership of NCT First Aid courses responding to queries, social media, volunteer registration/de-registration, using multiple spreadsheets and approving events.

The candidate will need to be available during the hours of 8-4pm. Working pattern, 3.5 hours over 5 days but could do longer days over 3/4 days for the right person.

What we offer

We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

 The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment. 

Closing date for applications: 27th June 2025 – 5:00pm

Interviews: W/C 7th July 2025

Start date: 21st July 2025

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.