Family Support Programme Lead Jobs in Home Based
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We are looking for an energetic Immigration Adviser to provide advice to destitute migrants with No Recourse to Public Funds in hospitals.
Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
This project is delivered in partnership with Pathway, the UK’s leading homeless healthcare charity. Supported by a project supervisor, you will be responsible for the overall project and delivery of immigration advice and casework to migrants at risk referred by selected Pathway Homeless Healthcare Teams across England. This service is delivered through a mixture of channels including telephone, digital, face-to-face and hybrid working.
The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF and will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Our Attractive Benefits Package Includes
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Opportunities for flexible working arrangements
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A hybrid work model
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25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)
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You can buy up to 3 days annual leave each year
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A defined contribution pension scheme
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Our employee assistance programme offers counselling and support for you 24/7.
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A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Daniel Ashwell.
Please see our website to find out more about our work.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.
Deadline: 16/05/204
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Are you passionate about offering boys and men the best start in life by providing support to fathers and families? This is an exciting opportunity to be part of a specialist and dynamic charity providing emotional and practical support to boys and men. We are looking to recruit Project Coordinator(s) (Fathers team) you will be responsible for delivering a range of services supporting Future Men’s work with fathers. The post holder will alongisde direct work with fathers, support the Senior Leadership Team with formulating a strategy for developing work with fathers across localities, in line with FM’s vision, mission and values and Business Plan. A key element will be to support new developments, identify best practice in work with fathers and embed these in current services.
This full-time permanent role is based in south London and work alongside statutory services.
At Future Men, through our practice-led services, we work with boys and men from childhood through to Fatherhood, to help them become healthy, dynamic, future men. From structured school programmes and youth hubs, to individual one-to-one sessions and outreach work, we provide the vital support and advocacy that changes boys and young men’s lives for the better. We focus our work with boys and men who face structural discrimination and disadvantage, including of race, income, and community.
The LSO Development department is looking for a knowledgeable and self-motivated individual to join our team as Trusts & Foundations Officer at an exciting time in the LSO’s history. Reporting to the Trusts & Foundations Manager, the role will primarily work within the Trusts and Foundations team to establish and maintain relationships with grant-giving bodies to help meet and grow income targets. These grants support a range of LSO activities, including projects within our pioneering learning and engagement programme, LSO Discovery; our exciting artistic season at the Barbican Centre; international tours; new commissions for the LSO and recordings produced by our record label LSO Live.
About you
Experience in fundraising from trusts, foundations and other grant-giving bodies is essential for this role, alongside strong communication skills, high attention to detail and a passion for creating concise and compelling written copy. An interest in orchestral/classical music is desirable.
The Trusts & Foundations Officer will also support the wider fundraising of the Department, helping to steward current and potential supporters at concerts, special events, and LSO Discovery projects taking place across east London.
For more detailed information about this role's responsibilities please see the attached application pack.
We are looking for someone with demonstrable experience in:
· Writing compelling applications and reports to grant-giving bodies, as well as knowledge of fundraising through trusts and foundations (at least twelve months of experience).
· Researching potential new funding opportunities with an understanding of cultivation and stewardship processes
· Ideally relevant some event management experience.
The capabilities and characteristics we are looking for:
· Strong writing and verbal communication skills, with the ability to collate detailed information and present it concisely and compellingly.
· High attention to detail in both written communications and database processes.
· Outstanding editing and proofreading skills.
· Ability to prioritise and manage a busy workload, and to consistently meet deadlines.
· Self-motivated, with strong organisational skills.
· Ability to work with a team effectively, integrate with the whole development department and engage with a variety of colleagues across the organisation and stakeholders.
· Professional discretion.
· An interest in classical music and promoting accessible opportunities for all to engage in music.
· Willingness to attend events outside of normal working hours.
To apply for the role, please include a completed application form and your CV. Please note that only completed applications will be considered.
Additionally, we kindly ask all applicants to fill out the equal opportunities form.
For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities.
The Supporter Experience and Journeys Lead, part of the Supporter Experience Team, will be responsible for overseeing the daily implementation of supporter journeys. This entails managing timelines and ensuring that all deliverables are achieved.
The Contract:
Salary: £37,332 to £42,099 (depending on experience)
Contract Type: Permanent
Hours: Full time 35 hours per week
Work arrangements: Hybrid
Benefits:
- Up to a 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay, accessible without length of service requirements.
- Health and wellbeing programme offering optional free yearly health check-ups.
- Support for healthy eating, including fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays).
- Subsidies for glasses.
- Employee Assistance Programme.
About the role:
As the Supporter Experience and Journeys Lead you will collaborate closely with fundraising and support teams, managing the supporter panel and implementing new initiatives to enhance supporter experiences. You’ll update the supporter experience toolkit and ensure alignment with organisational best practices.
About you:
- Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
- Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing.
- Experience in reporting, evaluating, and testing.
- Experience of facilitating workshops both virtually and in person.
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)
- Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.
- Understanding of NHS Charities or healthcare fundraising
To apply, please either send an updated CV in response to this advert or contact Gemma Hannington at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We are looking for an enthusiastic and dynamic individual to join our team as we take our fundraising plans to the next level.
As we enter our seventh year as a charity and our work established within West Wales, we are now getting set to fulfil our mission that all children, wherever they reside in Wales, should be able to access the right support, at the right time.
Our fundraising Officer role is being created to develop and lead across all aspects of fundraising and is an exciting position for someone with fundraising experience looking for a new challenge. Working with a small but growing team of volunteers and staff you will have an opportunity to put your stamp on our work and ensure we are able to support beneficiaries now and in the future. Whether your background is as a crowdfunding wizard, or a community queen, the right attitude and aptitude are as important as your credentials!
The role is offered full or part-time and with the flexibility of office based at our base in Pembrokeshire or working remotely from anywhere within Wales. The role will support our work across Wales and will have regular travel around the country and meetings and work at our centre.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
About the role
This is a fantastic role for an Individual Giving specialist looking for their next career move; as we look to expand our Individual Giving programme.
The post holder will deliver quality fundraising campaign, raising income from a range of sources; including Direct Mail, Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes stewardship and retention of individuals to achieve a sustainable increase in income for Clatterbridge Cancer Charity.
As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and an interest in direct marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, this role will be instrumental to the success of Individual Giving during an exciting period of growth for the Charity.
About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.
Please include a Cover Letter, alongside your CV with your application, detailing how you meet the criteria set out in the Person Specification.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity for an experienced manager to lead on the provision, evaluation and development of a Scotland-wide bereavement support service.
Bereavement Support Service Lead - Scotland
Hours: 37.5 hours per week
Rate: £37,500 per annum
Reporting to: Head of Support Services
Base: Glasgow with travel to other locations across Scotland as required. This is a new role and initially will require a regular presence at our offices in Finnieston, Glasgow. Once established, hybrid working will be an option.
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Child Bereavement UK has an exciting opportunity for an experienced manager to lead on the provision, evaluation and ongoing development of a Scotland-wide bereavement support service that ensures families and professionals can access high-quality bereavement support when a baby or child has died, or when children or young people are bereaved. The Bereavement Support Service Lead will also support the strategic development of the Charity’s services in Scotland.
The Bereavement Support Service Lead - Scotland will:
- Lead/manage/contribute to and further develop the provision of a blended model of bereavement support across Scotland.
- Provide training, consultancy, and support for professionals whose work brings them into contact with bereaved families.
- Collaborate with partners to develop bereavement support services across Scotland.
- Support Child Bereavement UK’s Fundraising Team in the generation of sustainable income to fund our Scottish operations, providing information and data to support applications and reporting.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
The successful candidate will be required to complete a PVG check.
Closing date: 15 May 2024.
Interviews will be held on 22 May in person at Child Bereavement UK's office in Finnieston, Glasgow.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms, from a traditional phone line service to innovative, engaging and instant solutions.
Supporting a wide range of people, from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing emotional and practical support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised way and committed to developing pioneering resources to support our community in smarter ways.
You’ll be able to work flexibly and collaboratively across our Support Team.
Who we’re looking for:
If you are keen to use your skills and experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!
A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.
Key accountabilities:
· Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online, social media plus new evolving channels
· Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key
· Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps
· Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services
· Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners
· Identify gaps in knowledge across the Support Team and identify possible training areas
· Develop information for our website and other resources, for example, writing initial drafts and reviewing information
· Plan and facilitate online and in person events for the brain tumour community, including online meet ups for young adults
· Day to day management of our online peer support
platforms, for example our Facebook groups for Young Adults affected by a brain tumour diagnosis
· Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services
· Identify, manage and escalate safeguarding concerns in line with The Charity guidelines
· Review day to day tasks across the Support Team
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Background experience in a supporter, help line, health care, science or psychology related role
· Experience of communicating complicated subject matter to lay audiences in a variety of ways
· Working in a support capacity, in particular with young people
· Project management experience
· Experience of working with patient and carer organisations
Knowledge, Skills & Abilities:
· Excellent written and verbal communication skills, with the ability to adapt communication styles for difference audiences
· Proven listening and emotional support skills and a strong ability to empathise
· Solutions focused with a positive ‘can do’ attitude
· Knowledge of health, the human brain, cancer or brain tumours
· Ability to prioritise and work under pressure with good time management
· Able to work flexibly and creatively to respond to the emerging needs across the Support Team
· Good understanding of social media platforms and how people use them
· Self-reliant and competent IT user including digital platforms, data insights, internet, email, databases, spreadsheets, desktop publishing and MS Office
· A professional person with the social skills necessary to deal with a range of stakeholders with the self confidence and stature to support people affected by brain tumours
· Understanding of databases and reporting functionality
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: Circa £29,050 per annum (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@ thebraintumourcharity. org.
Advert close date: 24 05 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about making a difference to patients with life-limiting illnesses and their families in Weston-super-Mare and North Somerset? Could you inspire thousands of individuals a year to support the vital work of Weston Hospicecare through impeccable storytelling and crafting dynamic campaigns? Do you thrive working in a collaborative environment where your leadership skills can really make an impact?
We would love to hear from you.
Weston Hospicecare is seeking a passionate and experienced fundraiser to lead our Individual Giving programmes. The Individual Giving & Lottery Manager will play a crucial role in maximising funding for Weston Hospicecare through individual giving, inspiring new donors and maximising opportunities with existing ones. You will lead on all campaigns and appeals and bring the incredible work of Weston Hospicecare to life using your fantastic story telling skills and using research and analysis to drive decision making.
We are seeking someone who can also maximise income through our mature lottery, working closely with our third-party Lottery company, and bring their existing skill set to this exciting area of growth. Experience in this area is welcome, as is someone who would relish the opportunity to expand upon their individual giving expertise and utilise their existing analytical skills to develop our lottery strategy.
To be successful in this role, we’re looking for someone who will:
· Lead the team in driving new funding approaches for individuals, building the financial resilience of the Hospice.
· Maximise opportunities for individual supporters across the individual giving portfolio. Identify areas for growth and achieve new income across all income streams and enjoy building and deepening engagement with existing supporters.
· Achieve results through persuasive and compelling appeals and campaigns.
· Amplify project impact and deliver exceptional donor care through inspiring communications, bringing to life the extraordinary work of Weston Hospicecare.
· Demonstrate a successful track record in securing funds from individuals and knowledge of the broader fundraising landscape.
· Enjoy analysing and interpreting complex information to inform decision making and drive results.
· Work with an ambitious, positive, and creative approach, with experience in working collaboratively organisation wide.
· Amplify the work of the team through line management, sharing of ideas, knowledge, and best practice.
In return, we offer:
· 6 weeks holiday (increases with service)
· Contributory pension/NHS transferable
· Healthcare discount scheme
· Employee Assistance programme
· Subsidised bus travel with First Bus Commuter Travel Club
· Free parking (on site or nearby)
· Opportunity to develop your skills within an experienced fundraising team.
If you would like to discuss this opportunity in more detail and find out why this could be the job for you, please get in touch with Head of Fundraising Georgina Landau at Weston Hospicecare.
For full details and details of the benefits we offer, please visit our website at: Careers – Weston Hospicecare.
The closing date for completed applications is Friday 31 May (Midday). Please note that applications will be reviewed as they are received, and this position may close early if a suitable candidate is identified.
We value and encourage applications from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What You'll Do:
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Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services.
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Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.
Why Join Us:
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Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
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Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
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Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Location: Denpasar, Bali, or Bristol or London, UK
Closing date for applications: 27 May 2024
Contract status: Full-time
Start date: As soon as possible
Contract duration: Permanent
Remuneration: Rest of UK (Bristol) GBP 28,000 - GBP 33,000; London GBP 32,000 - GBP 37,760; Bali or Denpasar IDR 235,000,000 - IDR 283,342,176 gross per annum
Salary band: Senior Officer
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We seek a Development and Grants Senior Officer to support our funding applications and grant reporting for Blue Ventures’ Indonesia programmes. This pivotal role offers the opportunity to join a dynamic and rapidly expanding team with prospects for professional growth and exposure to diverse projects within our global portfolio.
This is an exciting opportunity to join an ambitious and fast-growing team, with opportunities for travel, professional development and learning from across our global programmes.
We are looking for an experienced individual to support grant application management and the production of high-quality narrative and financial reports. Reporting to the Development and Grants Lead - Indonesia, the role will work closely with our field-based teams and partner NGOs in multiple countries worldwide, focusing on fundraising and grant management in Indonesia.
The successful candidate will have excellent written and verbal communication skills, with proven experience in maintaining systems to keep track of funding applications and reports and ensuring accountability to and compliance with donor requirements.
Experience in the environmental conservation and international development sectors would be beneficial. Fluency in English is required.
The successful candidate will be motivated, proactive, highly organised, and able to assimilate and interpret large volumes of information into clear and compelling applications and reports.
Assessment of applications will include candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
The ideal candidate thrives in fast-paced, ambitious environments and independently navigates complex challenges. This role demands problem-solving acumen and the ability to operate autonomously while contributing to collaborative team efforts.
Our hybrid working policy currently requires attendance in the office at least two days per week.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Job Title: Training Lead: Parents and Volunteers
Hours: 2.5 days a week
Salary: £32,000 for Cardiff Based/£34,000 for London Based
Reports to: Head of Services
Location: Cardiff or London (Brockley SE4)
We are seeking a motivated, compassionate and engaging training lead for our parent and volunteer training programs. The training lead for parents and volunteers will lead on the design, development and delivery of a program of training support for parents impacted by Child Sexual Abuse and will support with the delivery of the training for new We Stand volunteers.
Role Description
To plan, develop and deliver parent training and workshops for protective parents and carers whose
children have been sexually abused; to support parents and carers to understand and process the impacts of child sexual abuse and learn strategies for supporting their children after abuse together with those who share similar experiences. To work collaboratively with We Stand colleagues, to provide support that is accessible, appropriate, timely and tailored to suit the needs of individual clients.
To contribute to the recruitment and selection of We Stand volunteers including student therapists on placement and helpline volunteers. To lead on the delivery of induction and training for all new volunteers and ensure that they are adequately prepared and supported to begin their placement with We Stand.
Parent Training:
Parent training and workshops are designed to support parents following a disclosure of CSA. The training focuses on providing parents and carers with the useful information and strategies they need to manage and support their child or young person’s journey of recovery. Via 1:1 or group sessions, parents gain the knowledge they need to help them support their child and regain confidence in themselves.
Key Responsibilities
Design and development of content
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Setting up an annual program of training and workshop delivery for parents and carers
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Ongoing review and development of content to ensure the program is up to date and tailored to the needs of clients
Managing referrals and Assessment of clients
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Working collaboratively with We Stand colleagues to promote training and workshops to relevant parents and carers
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Managing referrals to training and workshops and assessing the suitability of clients for the program
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Be a point of contact for parents and carers on the waiting list for training and workshops
Delivery of group and individual training
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Deliver We Stand’s 4-week training programme for parents and carers
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Be a point of contact and support for parents during and immediately after their involvement in the program
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Where appropriate, deliver 1:1 training slots to parents and carers who require this additional support due to e.g. those with additional needs, high levels of anxiety or a particularly complex situation (including sibling abuse)
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Keep accurate and appropriate records for every parent/ carer attending training and workshops
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all parents and carers attending training and workshops
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform service developments
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Take responsibility for continuous improvement of processes to support the effective delivery of training and workshops for parents and carers
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Contribute towards reports for funders, and the We Stand Board of Trustees
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Contribute to relevant fundraising applications, as required
Volunteer Training
We Stand relies on a team of dedicated and skilled volunteers to help us deliver life-changing support to families impacted by child sexual abuse. We are committed to ensuring all volunteers have the information, resources and support they need to carry out their role effectively and have a positive experience during their time with the organisation. This includes via a comprehensive training and induction programme and ongoing professional development.
Key Responsibilities
Recruitment and selection
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Contribute to the recruitment and selection of new volunteers following a best practice volunteer recruitment process
Induction training programme
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Oversee and coordinate an annual program of induction training for new and existing volunteers
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Lead on the delivery of a 4-week programme to induct new volunteers
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Assist with the review and development of content to ensure the program is up to date and tailored to the needs of volunteers
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all volunteers attending induction training
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform training developments
Other duties:
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Attend regular clinical supervision, supported by We Stand
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Attend regular We Stand staff and team meetings
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Carry out any other reasonable duties required from time to time by the charity
Person Specification
Essential Skills, Experience and Qualifications
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Experience of design, delivering training programs for families impacted by trauma
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Understanding of the impact of trauma
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Experience of service coordination and project management
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Experience of providing support to volunteers
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Experience of working with clients who have experienced high levels of trauma
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High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing
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An ability to develop, monitor, review and take responsibility for the implementation of a project plan including the monitoring and evaluation of projects
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Excellent IT skills – with a good knowledge of Google applications
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Excellent organisational and time management skills
Personal Attributes and behaviours
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Empathy with We Stand’s clients
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Ability to manage own/ joint workload and prioritise tasks
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Conscientious, resilient and self-disciplined
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Ability to build rapport quickly and to understand needs, wants and expectations
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Ability to work to deadlines/targets for self and others
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Works effectively and calmly under pressure
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Attention to detail in all aspects of work
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Ability to work on own initiative
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Active team player
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Ability to guide, support and develop volunteers
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Non-judgemental
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Purpose
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future in the community.
Avon and Somerset Police has commissioned us to deliver ‘Chance to Change’, a new informal out of court resolution (OOCR) Deferred Prosecution for 18–24-year-olds in Avon and Somerset. The Support Worker is key to the successful delivery of the Deferred Prosecution Scheme, and will manage cases from the point of referral, tracking progress and compliance. The Support Worker will act as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending.
Key Accountabilities
Delivery:
- Manage cases with a range of complex needs and behaviours.
- Deliver a range of short interventions which include group work, one to ones, embedding a multi-agency approach in Avon and Somerset.
- Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.
- Work collaboratively with the Chance to Change partnership, including attendance at multi-agency meetings where required.
- Track service user’s progress and compliance against their individual Support Plan, reporting back to the ASCEND team.
- Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
- Apply specialised materials to support delivery to consider diverse needs, working proactively to provide a non-discriminatory service.
- Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a weekly basis.
- Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with offenders to address their behaviour.
- Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour.
- Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
- Be personally accountable for the completion of the initial needs assessment, support plans, and end of intervention reports, and ensure they are to a high standard.
- Ensure effective planning for the delivery of each intervention in advance of the session.
- Participate in and pass the necessary training to be able to deliver all interventions.
- Assist or lead on the delivery of training courses.
Out of Court Resolution (OOCR) courses:
- Deliver a range of OOCR short courses online and in person.
- Ensure delivery is in accordance with the RISE OOCR course manuals and process mapping.
- Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.
- Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.
- Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.
- Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.
Recording and administrative tasks:
- Ensure timely and accurate recording of all relevant data (needs assessment support plan compliance, attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
- Ensure regular contact with the ASCEND team, recording and reporting back offender compliance.
- Maintain an accurate audit trail of all relevant communication with partner organisations involved.
Delivery:
- Manage cases with a range of complex needs and behaviours.
- Deliver a range of short interventions which include group work, one to ones, embedding a multi-agency approach in Avon and Somerset.
- Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.
- Work collaboratively with the Chance to Change partnership, including attendance at multi-agency meetings where required.
- Track service user’s progress and compliance against their individual Support Plan, reporting back to the ASCEND team.
- Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
- Apply specialised materials to support delivery to consider diverse needs, working proactively to provide a non-discriminatory service.
- Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a weekly basis.
- Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with offenders to address their behaviour.
- Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour.
- Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
- Be personally accountable for the completion of the initial needs assessment, support plans, and end of intervention reports, and ensure they are to a high standard.
- Ensure effective planning for the delivery of each intervention in advance of the session.
- Participate in and pass the necessary training to be able to deliver all interventions.
- Assist or lead on the delivery of training courses.
General tasks:
- Develop excellent relationships with customers and respond positively to their needs.
- Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
- Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader.
Confidentiality and Information Security
- Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
- Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
RISE is committed to keeping children and vulnerable adults safe. Post holders with direct offender contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults they come into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other posts as appropriate, and willingness to be trained in new interventions.
Knowledge, Skills, Abilities and Experience
Essential
- Effective interpersonal skills and communication skills in person and online
- Minimum 1-year experience working with hard-to-reach individuals.
- Ability to effectively undertake risk assessments.
- Ability to write high quality reports.
- Understanding of offending behaviours, needs and issues, particularly for young adults.
- Experience of delivering domestic abuse and/or trauma interventions or case work.
- Good understanding of race and equality issues and impact on communities.
- Experience and knowledge of multi-agency liaison risk management.
- Experience of working with both Families, Children and Service Users.
- Ability to motivate and engage a difficult client group while undertaking interventions. This may be as part of one to one basis or group work.
- Openness to new ideas and ways of working.
- Ability to relate positively and empathetically but without collusion.
- Ability to appropriately challenge negatives attitudes, thinking and behaviours.
- Willingness to learn and develop from feedback about performance.
- Experience of effective team working.
- Ability and willingness to use new technology.
- An Enhanced DBS Check is required for this role.
Desirable
- Ability to develop new interventions.
- A relevant qualification, e.g social work, probation studies or cognitive behaviour therapy or family therapy.
Corporate responsibilities
Vision: Work towards our vision of transforming lives through innovative rehabilitation solutions
Values
Demonstrates our values every day, in relation to:
- People
- Change
- Innovation
- Diversity
- Excellence
- Evidence-led
- Collaboration
- Social impact
Strategic Objectives
Promoting equality, diversity and rights
- Promote RISE’s Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times.
- Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies.
- Embed considerations around diversity and inclusion into RISE’s engagement with customers and stakeholders.
- Ongoing review of marketing and communications strategies aimed at staff, customers and stakeholders in order to ensure they reflect the needs and interests of different groups in society.
Health and Safety
Undertake health and safety responsibilities specific to the post and be accountable for health and safety matters in accordance with RISE and commissioner’s policies.
Code of Conduct
Always abides by RISE’s Code of Conduct.
Value for Money
Considers issues of Value for Money in all aspects of their work, always striving to realise and demonstrate cost-effectiveness, sustainability and social impact.
The client requests no contact from agencies or media sales.
Due to our ongoing growth in order to meet increased local demand for existing and new services, we are now looking for an Executive Assistant to support the Senior Management Team (CEO, Head of Community Programmes, and Business and Events Manager) by carrying out a range of administrative tasks for each member of the team.
This role will be crucial in enabling the senior managers to focus on their responsibilities for growing and managing the organisation, and assisting in our mission to support a healthy and cohesive community in south Westminster through a range of activities and services.
This is an excellent time to join our charity as our dedication to supporting our community has led to unprecedented success for our organisation. Our current growth is a result of the positive impact we have on our community, and allows us to plan for the future, taking on innovative new projects and leading change in the area we serve.