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The Role
We are looking for a Supporter Care Administrator to provide outstanding support to our donors, supporters and members of the public, ensuring every enquiry, request and complaint is handled with professionalism, care and efficiency. Based within our Help Chapter, you'll play a key role in delivering an excellent customer experience, building supporter loyalty and helping us make a positive difference for deaf children and their families.
What you'll do
What you'll need
What you'll get
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
The role
The Partnership Managers (South) will be responsible for leading and nurturing TLC’s regional and local partnerships, acting as the organisation’s primary regional partnership lead and representative across their geography.
The role focuses on partnership effectiveness, system intelligence and opportunity, ensuring TLC is well positioned within local systems, collaborations and funding environments. Partnership Managers play a critical role in supporting growth and deepening the impact of TLC’s service provision in local communities. The role will involve translating regional insight into organisational learning, working closely with the Development team to shape visibility, influencing and policy priorities
About you
You are a confident, values led relationship builder who enjoys working across complex systems and local places. You bring experience of partnership working or stakeholder engagement and are comfortable building trust, influence and credibility.
You listen well, make sense of what you hear, and can spot opportunities, risks and patterns that help shape organisational learning and impact. You’re organised, collaborative and motivated by work that creates meaningful change for people and communities.
Above all, you are aligned with TLC’s values and believe in the power of strong, ethical partnerships to support positive outcomes.
We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
TLC: Talk, Listen, Change is a leading relationships charity, supporting individuals, couples and families through crisis, trauma and abuse, and helping them build safer, healthier relationships across the UK.
Partnerships are central to how we work. We aim to be a trusted partner and generous collaborator, bringing our Safe, Authentic and Person‑Centred values to life through thoughtful, ethical and consistent relationships. We invest in partnership for the long term, share learning openly and use our voice to support the sector and grow the impact of our work.
This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced communications and marketing lead with brilliant copywriting skills and an eye for PR opportunities? If you’re an all-rounder looking for a fast-paced creative role where you can really make a difference - this job is for you!
Salary: £29,552 per annum
Contract: Permanent
Hours: 35 hours per week (full time)
Location: Hybrid or remote considered
Closing Date: Monday 20 July 2026
Please note CV and covering letters will be reviewed as they are received and interviews will be conducted on a rolling basis. We therefore strongly encourage applicants to apply as soon as possible.
The role
Family Fund is recruiting a Marketing Communications Specialist to join our busy in-house Communications Team and bring our brand to life with sharp writing skills, a honed news sense and the ability to create high performing content across wide-ranging channels.
This is a vital role to grow our brand profile and reach with targeted audiences - crafting stand-out key messages and campaigns.
The work is varied, you could be publicising our grants and services for families, driving donations for our fundraising campaigns, raising awareness of our research or influencing our policy and public affairs priorities.
You’ll work with wide-ranging internal clients across multiple projects and will be making a difference every day to families raising disabled and seriously ill children on a low income.
About you
You’ll be a strong writer, able to tailor approaches to different audiences and work across the full channel mix. You can have either an in-house or agency background, and we’re looking particularly for a track record in creativity and the ability to confidently devise and deliver high-quality news stories, campaigns and wider content with real impact.
You’ll need to have experience across online and offline communications and marketing, from media, PR and campaigns delivery to social media, e-marketing and website management.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain skills, experience and qualities that match the job description.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Our mission is to make life better for families raising disabled and seriously ill childen.
The client requests no contact from agencies or media sales.
We are looking for a Community Support Coordinator for Kent, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.
You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need.
At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.
Key Responsibilities
About You
This is a home-based role with frequent travel across Kent
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.
· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
In return for joining us, we will offer you:
· 25 days annual leave per annum, plus bank holidays
· Excellent development and training opportunities
· Pension Scheme
· Healthcare Scheme
· Employee Assist Scheme
Application Instructions
To apply for this role, please submit a supporting statement along with your CV. Closing date:
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
.You will be required to visit families and clients across Scotland.
The client requests no contact from agencies or media sales.
Location: Remote (based in Scotland with regular travel across Scotland and the North of England, plus travel for biannual team days in London and departmental team meetings in various locations)
Hours of work: 21-28 hours a week (3-4 days)
Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)
Contract type: Permanent
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The National Partnership Manager role involves:
About you
Are you confident in pioneering new projects? Do you have strong networking skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process
How to Apply
You can apply for the National Partnership Manager position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
External Communications Manager
Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships
FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.
We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.
This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.
About the role
As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.
You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.
This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.
What you will do
You will:
About you
You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.
You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.
We are looking for someone who is:
A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.
Working at FitzRoy
You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.
You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.
How to apply
To apply, please submit your application and a covering letter.
We do not expect your covering letter to address every point in the person specification. We would like you to tell us:
If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
Salary: £39,912 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.
Contract Type: Permanent, Full-time Monday-Friday (occasional weekends/ evenings).
Location: Remote/Hybrid. (Hybrid approach with regular working from home days. A degree of flexibility will be required, including some travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).
Purpose of the role:
The Manager of Business (Consultancy) will play a key role in ensuring the effective delivery and rigorous quality assurance of a range of business services to clients. Working within a growing, dynamic team, the successful candidate will initially hold oversight of our training and eLearning programmes, with the understanding that this function may be separated from the role as the team expands. They will ensure our range of consultancy and training services are delivered to a consistently high standard, sensitively, with compassion, and with a trauma-informed approach, whilst simultaneously evolving our team frameworks, internal systems, and operational risk controls.
This is a pivotal role that sits at the heart of Unseen’s response to worker exploitation, engaging with business clients, developing avenues to increase our range and quality of services, and supporting a growing multi-faceted team to deliver on one of our priority areas. This role demands a flexible approach to deliver in-depth and complex services to businesses, alongside a sharp focus on mitigating operational, data, and reputational risks. It also requires a confident communicator with a keen eye for detail, but with the ability to step back and see the bigger picture. The role requires an individual with a proven track record of managing, coaching, and delegating effectively to a diverse team while protecting workloads and well-being.
The successful candidate will possess experience navigating complex corporate stakeholder environments, confidently engaging with senior leadership, and handling difficult conversations. Competence in synthesising diverse datasets and using CRM tools to transform data into actionable strategy is essential. An understanding of worker exploitation and human rights risk management in complex value chains is desirable.
We are looking for the successful person to commence this role from August 2026.
To apply:
The deadline for applications is 23.59 on Sunday 12 July 2026.
Interviews will likely be held end of July, and the person will be expected to commence in the role from August 2026.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Job Title: Senior Relationship Manager – West Scotland
Location: Home based within the West of Scotland.
Candidates should ideally reside in Highland, Moray & bordering with Aberdeenshire, Renfrewshire, Inverclyde, Argyll & Bute, Glasgow & Surrounding areas, Ayrshire, Dumfries & Galloway, Falkirk, Stirling & Clackmannanshire. Have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £35,655 per annum (Home Based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Key dates:
Applications by Sunday 12th July, 1st stage interviews 21st / 22nd July (online)and 2nd stage interviews 29th July (in person in Glasgow).
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
What we offer:
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



Charity People is delighted to be partnering with National Deaf Children's Society to recruit a Brand and Partnerships Marketing Manager.
About the National Deaf Children's Society
The National Deaf Children's Society is the charity for deaf children with any level of hearing loss. They believe in a world where anything is possible for deaf children and they work to make sure nothing holds them back.
Whatever the question or challenge, the charity helps find a way through them. They support families to connect, build confidence and drive change in their communities. They campaign so deaf children get the support and services they need. They're here to make sure deaf children grow up in a world that understands deafness while also making sure that services for deaf children meet their needs and that they get the right support from the start.
Contract: Permanent role working five days per week
Salary: £42,059 to £46,000
Location: Home-based, remote role
Closing date for applications: 9am on Friday 31st July
Interviews: First stage interviews will be held remotely during the week commencing 10th August, with second round the following week
The Brand and Partnerships Marketing Manager will support the organisation in reaching even more deaf children and their families with compelling and exciting marketing and campaigns. With a refreshed brand in place, it's time to show how nothing holds deaf children back and anything is possible in memorable and impactful ways.
Core responsibilities within the role will include:
We would love to see applications from candidates with the following skills and experience:
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Corporate Partnerships Manager, Primary Science Teaching Trust
Key info:
Role
PSTT’s long term vision is: Excellent primary school teaching in every primary school in the UK.
The goal of PSTT is to make science more accessible and attractive to children of primary school age throughout the UK. Research has shown that children’s interest in science is shaped before they leave primary school. That makes it vital for them to have a positive experience of science from their early years onwards.
The Corporate Partnerships Manager is responsible for developing and implementing plans to maximise income from corporate partners and trusts and foundations There is huge scope to develop both income streams at PSTT as this is a newly created position with the responsibility for growing and further developing these income streams.
This is an exciting role for a candidate who wants to grow and shape the income stream, and demonstrate their personal impact on generating income, and providing partners with an incredible supporter experience. There will be an element of change as the organisation embeds an internal culture that effectively supports fundraising.
This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or trusts & foundations pipeline, creating operational plans and delivering income. PSTT is an organisation with big ambitions so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Wednesday 15th July 2026
Interviews are expected to be held on the week commencing Monday 20th July in person.
Bowel Research UK is looking for a permanent Research and Grants Manager to coordinate and evaluate the management of the charity’s research activities. This role covers all aspects of pre- and post-award research management, impact reporting, grant finance management and governance, co-ordination of the Charity’s scientific committees and shaping external scientific communications to supporters and other stakeholders. Additionally, you will foster and maintain strong relationships with researchers, serving as the primary point of contact for engaging with the research community.
Bowel Research UK are bringing this permanent role following time spent with an interim postholder in position to create a solid foundation and understanding of what the role needs.
This is an opportunity to work with the UK’s leading specialist bowel cancer and bowel disease research charity. Bowel Research UK believe that a cure for bowel cancer and effective treatments to mitigate, or entirely eradicate, other bowel diseases is possible – but only if vital research is funded and investment made into the scientific and medical communities today, to see the benefits tomorrow.
Bowel Research UK are a flexible employer, for this post they are looking for someone to be comfortable with joining the team in the London office once a month. If the post holder would prefer to work more regularly from an office base, the charity has office space at Royal College of Surgeons in central London. Most team members work from here on Tuesdays and Thursdays.
For further information and to apply please follow the guidance in the Candidate Pack to arrange a conversation about your suitability for the role and next steps.
Closing date: midnight Wednesday 22nd July
The selection process will involve a two-stage interview process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf.
You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members.
You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues.
You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.
About us
Libraries Connected is the national membership body for public library services.
We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.
We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice.
Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Job details
Hours: 0.8 FTE
Contract: Fixed for 15 months, with an expectation to continue subject to income generation
Location: Home-based (with occasional UK travel)
Application deadline: 9am, Thursday 16 July 2026
Planned interview date: Wednesday 22 July (interviews will be held online)
Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis
Employer pension contribution: 7%
Job description
Overall purpose
Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate.
Social media
Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky
Use Buffer to schedule content in line with organisational priorities
Write engaging, accessible posts that reflect our tone of voice
Create a mix of content including text, video, photography and graphics
Work with colleagues to identify stories and opportunities for content
Use AI tools (such as Copilot) to generate ideas and optimise copy
Monitor performance and engagement across channels
Produce weekly reports and use insights to improve reach and impact
Website
Create and update content, including news stories, project pages and resources
Ensure content is accurate, accessible and up to date
Commission and edit blog posts from members and partners
Work with developers to fix issues and improve functionality
Produce a regular (approx. monthly) email bulletin using Mailchimp
Work with colleagues to identify content and key messages
Use A/B testing and analytics to improve performance
Ensure emails follow best practice for design and accessibility
YouTube
Manage the organisation’s YouTube channel as a repository for webinar content
Upload and organise recordings with clear titles and descriptions
Promote existing content across other channels
Design and content production
Format documents into house style ready for publication
Create graphics and simple data visualisations for social media and reports
Support the production of high-quality, consistent visual content
Commissioning, briefing and liaising with external designers, photographers and videographers
Advice and guidance
To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage
Relationships
Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities.
Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments.
Person specification
Experience, skills and knowledge
Ability to manage social media channels for an organisation, including planning, publishing and evaluating content
Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way
Ability to create multimedia content, including short-form video and social media graphics
Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy
Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing
Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting
Ability to use social media scheduling tools such as Buffer or similar
Able to edit blogs or contributed content for clarity, tone and impact
Ability to manage website content using a CMS (preferably Drupal or WordPress)
Desirable
Experience of managing social media and producing content for an organisation
Experience of working in the charity sector
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Policy and Public Affairs Manager
Location: Remote, with some travel to Cannock, London and other locations as required
Reports to: Charity Director
Team: Charitable Service
At Newlife, we’re entering an exciting new chapter - we’re on a mission to empower disabled children and their families, to live life to the fullest and champion the joy of childhood.
So we’re investing in our people and building the team we need to deliver our new strategic ambitions.
Newlife is looking for an experienced and values-driven Policy and Public Affairs Manager to lead our policy, influencing, public affairs and campaigning work. This is an exciting opportunity to shape national conversations and drive meaningful change for disabled children and their families across education, health and social care systems.
In this role, you will ensure that lived experience is at the heart of Newlife’s influencing work, developing evidence-based policy positions, building strategic relationships and delivering campaigns that challenge barriers, raise awareness and improve outcomes for families.
About the role
As Policy and Public Affairs Manager, you will provide strategic and operational leadership across Newlife’s policy, campaigns, public affairs and lived experience activity. You will identify opportunities to influence policy and practice, develop compelling cases for change, and represent Newlife with decision-makers, sector partners and external stakeholders.
You will also oversee the delivery and development of the APPG for Access to Disability Equipment, working with parliamentarians, government departments and sector organisations to increase awareness of the issues affecting disabled children and families.
Key responsibilities
o Lead the development and delivery of Newlife’s policy, public affairs, campaigning and influencing strategy.
o Develop evidence-based policy positions informed by research, service insight and lived experience.
o Ensure the voices of disabled children and families shape Newlife’s policy, campaigning and influencing work.
o Oversee the APPG for Access to Disability Equipment and build relationships with parliamentarians, policymakers and sector partners.
o Lead campaigns and influencing activity that raise awareness, challenge barriers and support policy change.
o Build strategic partnerships and coalitions to strengthen Newlife’s influence and collective impact.
o Represent Newlife externally at parliamentary events, conferences, roundtables and sector forums.
o Provide effective leadership for policy, campaigns and lived experience activity, including line management of the Lived Experience Coordinator.
o Contribute to organisational strategy, planning and growth as a member of the Charity Leadership Team.
About you
We are looking for someone with significant experience in policy development, public affairs, campaigning or influencing, ideally within the charity, public or not-for-profit sector. You will bring strong knowledge of policy and influencing processes, excellent communication skills and the ability to build trusted relationships with senior stakeholders and decision-makers.
You will be confident developing policy briefings, consultation responses, reports and position papers, and able to use evidence, research and lived experience to influence change. You will also be a collaborative leader with a strong commitment to inclusion, equity and the rights of disabled children and their families.
Essential experience and skills
o Experience of developing and delivering policy and influencing strategies.
o Experience of building relationships with parliamentarians, policymakers, government departments or national stakeholders.
o Experience of managing campaigns, consultations or public affairs activity.
o Experience of partnership and coalition working.
o Experience of using research, evidence and lived experience to influence change.
o Strong understanding of education, health, social care and disability policy.
o Excellent written and verbal communication skills.
o Strong leadership, people management, strategic thinking and analytical skills.
o Degree-level qualification or equivalent professional experience.
For the full person specification, please refer to the attachement below
Why join Newlife?
This is a unique opportunity to play a leading role in strengthening Newlife’s voice and influence, helping to create systemic change for disabled children and their families. You will work with passionate colleagues, families, professionals and partners to shape policy, improve practice and ensure lived experience drives meaningful action.
If you are a strategic, compassionate and influential leader who wants to make a lasting difference, we would love to hear from you.
Benefits
In return, you will receive 25 days’ annual leave plus bank holidays, a generous in-store discount, a cash health plan, discounts on restaurants, travel and insurance, and access to an Employee Assistance Programme through Retail Trust.
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The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.