Family support services manager jobs in Bristol
Introduction to Action Duchenne:
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
- Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
- Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
- Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
- Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
- Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.
Key Responsibilities
- Governance and Compliance
- Maintain and update governance policies and registers, and development of Standard Operating Procedures.
- Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
- Monitor compliance with charity law, GDPR, and other regulatory requirements.
- Coordinate annual policy reviews and ensure staff adherence.
- Risk and Audit
- Maintain and update the organisational risk register for quarterly Board review.
- Support internal audits and external compliance checks.
- Develop and implement risk mitigation strategies.
- Operational Efficiency
- Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
- Support budget monitoring and reporting in collaboration with Finance.
- Oversee contract management and supplier compliance.
- Reporting and Data
- Prepare governance and operational reports for the CEO and Board.
- Ensure accurate documentation and record-keeping for governance purposes.
- Be the organisation’s Data Protection Officer.
- Minute team meetings.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
We are looking for a dedicated and experienced Operations Manager to join our team in a pivotal leadership role. This is a fantastic opportunity to combine practical problem-solving with team management; ensuring we continue to run smoothly and support the highest quality of care and education for our children and families.
Since 1985, Easton Community Children’s Centre (ECCC) has been at the heart of our community, offering exceptional early education for children. Since 1999 we’ve operated out of our building off Russell Town Avenue, between Easton and Lawrence Hill.
Key Information:
Salary: £39,550 (initial band) - see additional excellent benefits below!
Hours: 37.5 hours per week (Permanent Contract)
Location: Easton Community Children’s Centre, Bristol
Application deadline: 8am Monday 16 March 2026.
More about the role:
The Operations Manager is a hands-on position responsible for line-managing operational staff (Office Manager, Kitchen Team, Cleaners), overseeing facilities, leading on health and safety, and managing budgets for operational areas.
For full details please see the attached recruitment pack + application form - both attached below! Our contact details are in the application pack if your questions aren't answered by reading it.
Who are we looking for?
We’re looking for a reliable team player, who can keep things running smoothly and can lead by example. Your experience in operational roles in other organisations will have developed your eye for detail, problem solving skills, and understanding of good processes.
You are adaptable, and comfortable moving from leadership and planning to practical and administrative tasks with the same positive attitude. You’re a people person with experience managing a team, overseeing building management, and running HR processes.
We’re looking for someone who can uphold our inclusive culture, and set high standards across the organisation. We have a dedicated and diverse team and supporting them to thrive will be a key part of this job.
If this sounds like you, we’d love to hear from you!
You’ll be working closely with our Co-Director of Operations (Henri) and our experienced Office Manager (Naomi). There’s scope to focus your duties to focus on your interests and where you can add the most to our team.
You don’t need to have worked in Early Years or in a charity or non-profit organisation before, but you’ll be excited by the opportunity to make a practical difference to the lives of children and families in our community.
Not sure you tick every box? We’re interested in your experience, judgement, approach and motivation, so if you think this might be the role for you anyway, please do still apply or get in touch to discuss. Note that you are not required to hold any early years qualifications for this post.
Many benefits including:
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Reduced Working Week: We finish at 1:30pm on Fridays.
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Generous Annual Leave: Over 7 weeks off each year, including a guaranteed 2-week break in December.
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Fair Pay: We’re a certified Living Wage Employer, with annual pay reviews.
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Generous Benefits: Enhanced pension scheme (5% employer contribution, 3% employee), anniversary pay bonus, enhanced sick and maternity pay, and employee discounts.
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Family Discount: A 30% discount for your own children at ECCC.
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Wellbeing First: Access to a health cash plan and an Employee Assistance Programme.
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Delicious Perks: Free meals and snacks prepared by our in-house chef.
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Diverse & Inclusive: Work in a culturally rich setting where your unique perspective is valued.
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Community Impact: Be part of a charity that adapts quickly to meet the needs of children, families, and staff.
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Career Growth: Ongoing professional development, training, and clear progression opportunities.
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Supportive Environment: flu jab, on-site parking, and time off in lieu for meetings and training.
The client requests no contact from agencies or media sales.
About Us
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Senior Early Diagnosis Programme Manager
The Senior Early Diagnosis Programme Manager is a key role as we develop and evolve our early diagnosis programmes at Bowel Cancer UK. The role will provide strategic and operational leadership across the charity’s awareness and engagement programmes and the new Bowel Towns programme. This role will manage a multi-disciplinary team delivering programmes that improve cancer awareness, empower communities, and drive earlier diagnosis.
In addition, as the charity’s services lead for Northern Ireland (NI), the post holder will build high-impact partnerships and develop a regional plan to enhance awareness, early detection, and support for people affected by cancer. You’ll work closely with the Head of Services and Support to ensure our early diagnosis services are impactful, inclusive, and evidence-based.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
The Fleet Manager is responsible for the safe, compliant, and efficient operation of FareShare South West’s fleet, including vans, HGVs, forklifts, and manual handling equipment. This role ensures all vehicles, equipment, and drivers operate to the highest standards of safety, legal compliance, and operational effectiveness.
The Fleet Manager supports the wider operations and volunteer driving teams (including 2X HGV Drivers) through training, onboarding, and best practice-practice guidance. Working closely with Hub Managers, the Head of Operations, Food Manager and external contractors, the role drives continuous improvement across fleet operations and contributes to the smooth running of all FSSW transport activities.
Key Responsibilities
1. Fleet Operations and Maintenance
- Oversee servicing, MOTs, repairs, and maintenance for all fleet vehicles, forklifts, and manual handling equipment.
- Diagnose and triage vehicle issues, coordinating timely resolution with trusted contractors.
- Build and maintain strong relationships with garages, leasing companies, insurers, fuel card providers, and breakdown services.
- Coordinate vehicle movements between sites and garages, ensuring minimal disruption to operations, arranging replacements as necessary.
- Manage fleet related-related budgets, including accessories, consumables, and recurring charges.
- Manage procurement processes (purchase or leased) related to fleet including onboarding and offboarding of fleet.
- Administer insurance policy changes and support the Head of Operations to manage claims involving FSSW vehicles or third parties.
- Maintain accurate fleet records, including maintenance logs, defect reports, mileage, and compliance documentation.
- Monitor and report on fleet performance metrics and deliver continuous improvement initiatives.
2. Driver Leadership and Support
- Provide guidance and support to two HGV Drivers on HGV management and compliance, and support Head of Operations with onboarding HGV Drivers.
- Develop and maintain a “train the trainer” model to ensure high quality-quality driver assessments across hubs, ensuring all staff are trained to the same level.
- Support and develop volunteer driving teams, ensuring driver onboarding and checks are consistent across hubs.
- Promote and model best practice in all driving and vehicle related-related duties.
3. Compliance and Health & Safety (H&S)
- Ensure full compliance with transport legislation, including DVSA standards, driver hours, tachograph rules, and Working Time Directive requirements.
- Oversee daily vehicle checks, defect reporting, and follow up-up actions.
- Maintain accurate records relating to fleet compliance, driver licences, incident forms, and repairs.
- Monitor fleet tracker data and escalate concerns appropriately.
- Support incident investigations, corrective actions, and continuous improvement in safety.
- Undertake relevant training in food hygiene, H&S, and compliance frameworks.
- Work closely with the Head of Operations, supported by the Health & Safety Consultant to embed a culture of continuous improvement and safe working.
4. General Duties
- Respond to enquiries via phone, email, and internal systems.
- Engage positively with hub visitors and external stakeholders.
- Support wider operational activities to ensure smooth running of FSSW services.
- Uphold high standards of professionalism and customer care.
Person Specification
Essential
- Experience in fleet operations, transport coordination, or a similar operational role.
- Strong understanding of vehicle maintenance, safety, and compliance requirements.
- Proactive, solution focused approach with the ability to make sound decisions in fast paced environments.-focused approach with the ability to make sound decisions in fast-paced environments.
- IT competent and confident in using various platforms and systems.
- Full clean UK driving licence.
Desirable
- Experience of working in the voluntary sector or with volunteers.
- Experience of managing a fleet including HGVs.
- Experience of a transport management system.
- Experience of working within a food operation, warehouse, or charitable setting.
- Experience of delivering training or coaching, ideally in a driving, operational or compliance-related context.
- Excellent organisational skills with the ability to maintain accurate records and systems.
- Confident communicator who works effectively with cross functional teams.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)
Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.
Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.
We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.
Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.
We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.
If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.
Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
This is a home-based role, working Monday to Friday, 9:00 AM to 5:00 PM. Applications are welcome from candidates based outside Belfast, provided they are resident in Northern Ireland and able to commute to the Belfast office if required.
The External Affairs Manager plays a pivotal role in empowering people with sight loss to live the life they choose. This position leads the development of policy and campaigns within the country, aligning with Guide Dogs’ strategic objectives. Working collaboratively with the central policy, public affairs, and campaigns team, as well as the country leadership team, the role builds strategic partnerships with government bodies, local authorities, societies, and other key organisations. This ensures Guide Dogs remains informed and influential on all policy initiatives affecting the organisation and its stakeholders.
The post holder will be responsible for the day‑to‑day leadership, management and oversight of a team.
The post-holder is responsible for shaping policy positions, drafting responses to consultations from councils, combined authorities, and devolved governments, and driving impactful campaigns at a regional level. A key focus is increasing the involvement of blind and partially sighted people in advocacy and campaigning.
Additionally, the role leads the implementation of Guide Dogs’ regional marketing and communications strategy across the Devolved Nations. This includes raising brand awareness, engaging diverse audiences—service users, families, volunteers, donors, and the public—and delivering integrated communications plans that strengthen Guide Dogs’ presence and impact.
Key Responsibilities
Policy Development
- Lead the creation of country-specific policy and position papers, ensuring alignment with organisational strategy.
- Prepare responses to consultation papers from devolved administrations, local government, and regional bodies.
- Represent Guide Dogs on committees, working groups, and forums, staying informed on policy issues impacting the organisation and its service users.
Public Affairs
- Build and influence relationships with key stakeholders, including elected representatives and senior officials.
- Represent Guide Dogs at Government Scrutiny Committees and cross-party groups.
- Act as the primary liaison with local government and statutory agencies.
Campaigns & Influence
- Strategically lead and coordinate campaigns at a country level, ensuring alignment with devolved policy priorities.
- Develop and deliver campaigns addressing local needs of the visually impaired community.
- Foster partnerships within the Third Sector to build consensus and amplify Guide Dogs’ strategic aims.
Leadership & People Management
- Provide strong leadership to local staff and volunteers, promoting best practice and knowledge-sharing.
- Oversee recruitment, performance management, and compliance with safeguarding policies.
- Ensure high levels of engagement through effective communication and leadership.
Financial Accountability
- Support fundraising initiatives and monitor operational budgets to ensure efficiency and compliance.
Diversity & Inclusion
- Champion Guide Dogs’ diversity agenda, ensuring services are inclusive and accessible.
- Work with external partners to create a more inclusive environment for people with sight loss.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
The TSA is looking for an enthusiastic, knowledgeable, and experienced person to join our small but ambitious fundraising team. This is a key role at the TSA, with trusts and foundations an area we have identified for significant growth, while acknowledging the extremely competitive world the sector currently finds itself in for receiving such funding.
It would suit a candidate with a strong track record in consistently delivering in a similar role. The charity has completed significant work in this area to get the foundations right for this role (Theory of Change etc.)
The Trusts and Foundations Manager will be responsible for developing and delivering a successful trusts and foundations fundraising programme, securing both restricted and unrestricted income to support TSA’s services, research and strategic priorities. Working closely with colleagues across fundraising and the wider organisation, the post-holder will manage a varied portfolio of funders, from small charitable trusts to major grant-making foundations. In return, you’ll have the opportunity to have genuinely flexible working as part of a warm, empathetic and committed team. Every day, you will know that you are making a massive difference in the lives of thousands of people across the UK.
To provide help for today, and a cure for tomorrow for everyone affected by Tuberous Sclerosis (TS)



Job Summary
This is a three-year National Lottery funded role which will support ReMind’s post diagnosis support team to deliver and further develop a programme of interventions and resources for those diagnosed with dementia, their carers and families in communities in BA2, BA3 and BS31. This role is key to supporting delivery of a suite of annual activities including courses, events, information days and peer support sessions. The post holder will work with the Head of Engagement, Programme Manager and wider project team to contribute towards planning and to deliver support interventions as well as supporting local partnership working, ensuring take-up of interventions and an excellent beneficiary experience.
ReMind UK overview
ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of organizational development increasing our impact through clinical and academic research and our post diagnosis support. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.
The Role
This is an exciting and varied role which will suit an organised and compassionate individual who loves working face to face with groups and supporting people to live their best life. You’ll be an excellent communicator with the ability to engage people in activities ensuring the person with dementia can fully participate as well as carers. As Facilitator, you will use your insight into what works best in supporting those affected by cognitive impairment to support design of our interventions for people diagnosed with a memory condition and those who care for them. You will work closely with staff, volunteers, partners and beneficiaries to deliver accessible, safe and supportive events and course sessions, ensuring that people who engage with the post-diagnosis support programme, connect with others with shared experience, are adequately supported to take part and have fun, and receive appropriate resources to help them to live well with dementia for as long as possible.
KEY RESPONSIBILITIES
1. Deliver friendly, stimulating, person-centred interventions on behalf of ReMind UK, including courses in local community venues, seasonal group activities and events and Carers Information Days as agreed with the Programme Manager.
2. Take responsibility for opening up, clearing up and locking venues as required.
3. Manage volunteers during sessions ensuring roles are organized and volunteers briefed on activities and schedule.
4. Facilitate sessions including welcoming participants,, greeting guest speakers, introducing and setting up activities, supporting participants and ensuring everyone is able to fully participate with the support of staff and volunteers.
5. Gather feedback from groups and adjust activities or session content and timings as needed to ensure that interventions are tailored to the group and individual needs and preferences are met.
6. Support the Project Team through contributing insight and experience from working closely with beneficiaries in a variety of venues to design year-round evidence-based interventions that meet the needs of participants and funders.
7. Working with the Programme Manager, support awareness raising, researching, initiating and maintaining partnerships with local community groups, health care providers and stakeholders to ensure ReMind UK maximizes reach and creates adequate awareness of the post-diagnosis support programme.
8. Ensure that materials and resources used at events, groups and courses are requested and purchased in good time and taken to each intervention.
9. Work with the Project Team to ensure attendance and evaluation data is captured at each intervention, allowing time for collection of feedback from participants and ensuring data is accurately captured through processes set out by the Programme Manager for reporting to funders and for continuous improvement of interventions.
10. Contribute to the production of Risk Assessments and mitigations to ensure safeguarding of beneficiaries during interventions.
11. Act on and disseminate any feedback or complaints from beneficiaries using insight to inform changes to interventions or delivery and if a complaint, report to the wider Project Team and manage in accordance with the complaints procedure.
12. Speak to beneficiaries expressing an interest or being referred to the programme to ensure they are appropriately allocated a suitable event or course
13. Gather stories, testimonials and images from interventions and keep up to date records of permissions for use, ensuring these are communicated with the team and input onto the CRM.
14. Any other reasonable duties requested appropriate to the role, your skills and responsibilities.
Interviews will take place Thursday 26th March
The client requests no contact from agencies or media sales.
Job Title: Community Fundraising Relationship Manager known as Relationship Manager (North East) internally
Location: Home-based covering North Yorkshire & East Riding of Yorkshire. Candidates should ideally reside in the area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £34,616 per annum (home based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
- Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Please note that incomplete applications will not be considered.
Key dates:
Applications by 8th March 2026, 1st stage interviews on 16th or 17th March 2026 online and 2nd Stage interviews on 31st March and 1st April 2026, in person in Newcastle upon Tyne
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Job Title: Community Fundraising Relationship Manager known as Relationship Manager (North Yorkshire & East Riding of Yorkshire) internally
Location: Home-based covering North Yorkshire & East Riding of Yorkshire. Candidates should ideally reside in the area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £34,616 per annum (home based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
- Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
- Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. Please note that incomplete applications will not be considered.
Key dates:
Applications by 8th March 2026, 1st stage interviews on 16th or 17th March 2026 online and 2nd Stage interviews on 31st March and 1st April 2026, in person in Newcastle upon Tyne
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Job Title: Trusts and Foundations Manager
Reporting To: Head of Trusts & Foundations
Manages: Trusts and Foundations Officer
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Hours: Full time (36 hours per week).
Salary: £36,200 per annum
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Home-Start UK is looking for a Trusts and Foundations Manager to join the Trusts and Philanthropy Home-Start UK team. A highly motivated and results-focused fundraiser, you will play a pivotal role in raising funds for our work with parents and children across the UK.
This role is perfect for someone looking take their next step in trust and grant fundraising. Home-Start UK has a wide portfolio of grant funders, who support our work with grants and donations of around £2m each year. This income funds brilliant projects right across the Home-Start movement, from groups for army families, to volunteer perinatal mental health training, to large-scale initiatives to increase volunteer numbers. Our Trusts and Philanthropy team is central to the delivery and development of great support for families, and for ensuring Home-Start UK has the capacity it needs to deliver high quality services and support to our network. No two days here are the same, and we work closely with colleagues right across the organisation.
We are looking for someone who is organised and detailed-oriented, with a love of writing and who can build strong relationships with funders and colleagues. As the Trusts and Foundations Manager you will manage key funder relationships, submit compelling applications, develop end-of-grant reports and gather inspiring real-life stories from our network of Home-Start charities.
You will be part of the Trusts & Philanthropy team and be managed by our Head of Trusts and Foundations who is keen to support your development in this role.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is 6th March 2026 at 4pm.
First stage interviews will take place virtually on Monday 16th March.
Second stage interviews will take place virtually on Monday 23rd March.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
JOIN OUR WORK TO SUPPORT OUR COMMUNITIES TO THRIVE
We are looking for an ambitious and Wellbeing and Learning Development Manager to lead two of our flagship wellbeing and employment projects, aimed at supporting purposeful activity, health and wellbeing. You will provide expert leadership and support to a small team, creating a culture that best supports our friendly community-based services. You’ll have an excellent eye for systems and structure, understand the importance of person-centred services and be able to spot and capitalise on development opportunities, from partnerships to funding. You’ll be passionate about reducing health inequalities and community work. You’ll believe in the power of partnership working to deliver the best outcomes for our community.
ABOUT US
Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.
Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.
We’re proud to be a Disability Confident employer and welcome applications from everyone. We’re committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we’ll do our best to support you.
ABOUT YOU
· 3+ years experience in a role supporting holistic wellbeing, employability or health
· Experience leading a team
· Experience developing cross sector partnerships for joint aims including facilitating meetings and information sharing
· Experience contributing to fundraising applications or business cases
· Understanding of the importance of employability and the connection with health and wellbeing
· Interested in health system change to support prevention and community-based models of working
· Project management experience, including programming, reporting, budgeting, evaluation
· Excellent working knowledge and understanding of managing safeguarding issues and ensuring best practice for service delivery
· Proactive and creative, with an aptitude for building relationships and problem solving
· Understanding of equalities and health inequalities
· An understanding of the complexity that may affect the participants of our services
· Good inter-personal skills with the ability to relate to others and build strong relationships
· Most importantly, you embody our values of:
· Positivity – Integrity – Excellence – Welcoming – Entrepreneurial
ABOUT THE ROLE
You will be key part of our Wellbeing and Communities directorate, offering vital support and strategic direction to our Learning and Wellbeing team to achieve our vision and meet funder requirements and coordinating the development of a new partnership aimed at improving health and wellbeing for people across North and West Bristol. You will lead a team that combines wellbeing and health and employment support, as well as offering support and synergy to other teams in the directorate. This role will ensure support for wider social issues, such as debt, housing, family and health barriers faced to engage with employment and learning opportunities.
You will work closely with our Senior Wellbeing and Learning Coach to develop interventions to improve confidence, physical and mental health and employment prospects.
You will work closely with our Wellbeing and Communities Development Manager to ensure synergy between our wellbeing teams and develop our service offer.
DETAILS:
Location: Greenway Centre, Bristol, BS10
Contract: Permanent
Salary: £35, 455 - £36, 887 (with pending cost of living rise in April 2026)
Hours: fulltime, 37 hours per week
Reports to: Wellbeing and Communities Development Manager
Holiday: 33 days annual leave pro rata (inclusive of Bank Holidays), occupational pension, free membership to Greenway Gym and classes.
Sick Pay: 4 weeks over rolling year, pro rata
Training & Development Opportunities: All mandatory training and job specific training offered, e.g. First Aid, Safeguarding, Motivational Interviewing, Management and Leadership, Trauma Informed Practice and Reflective Practice.
Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)
Benefits: free membership to Greenway Gym and classes, cycle to work scheme, cafe discount.
Sick Pay: 4 weeks at full pay over rolling year, pro rata
Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)
Interview process: if you are successful in the shortlisting stage, you will be invited to an in person interview. This will consist of a series of questions, short presentation on your vision for the role and an admin task.
Deadline: 9am, Wednesday 4th March
RESPONSIBILITIES
Key Responsibilities:
Leadership and Partnerships
· To develop and contribute to forums and partnerships that support the growth of our work in North Bristol, including working closely with health partners (community health, Primary Care and acute services) and the learning and employment sectors to develop collaborative services.
· To oversee the Learning and Wellbeing Service and activities, ensuring they meet funder requirements, targets, and quality standards, and are safe, effective and well-managed, including oversight of reporting and budgets and providing leadership and guidance to the Senior Coach.
· To support the development and delivery of the Healthy Ageing Research Project and Community Consortium, working closely with the CEO and Wellbeing and Communities Development Manager.
· To deputise for the Wellbeing and Communities Development Manager at relevant meetings and support the ongoing development of the Communities and Wellbeing team to meet Southmead Development Trust’s strategic objectives.
· To embed community development principles across all work, including strength-based approaches, participant involvement, engagement, and the nurturing of volunteers to help build a resilient community.
· To ensure the safe and effective delivery of activities, interventions and services, including oversight of risk assessments, safeguarding processes, data recording and quality assurance, in collaboration with the Wellbeing and Communities Development Manager.
· To work alongside research partners to develop effective methods for evidencing the impact and effectiveness of interventions, activities and services.
Team Leadership and Line Management
· To lead and inspire the team to create a positive and collaborative culture.
· Coordinate, manage and supervise our Learning and Wellbeing team, and other practitioners as appropriate.
· To provide proactive performance management of staff via the Trusts’ processes, to include but not limited to, holding monthly one-to-one meetings, establishing development opportunities and training.
· To lead team meetings and ensure all practitioners have access to reflective practice and appropriate training
Systems and Marketing
· To work with SDT colleagues and others to improve systems and processes to best support services and other contractual obligations
· To be a key advocate for Beacon database
· To work alongside SDTs Communications Manager to ensure that our services and activities are known and understood by residents of Southmead and North Bristol
Relationship Development, Fundraising New Opportunities
· Build relationships with external agencies, organisations and stakeholders to best support staff and participants and develop new opportunities for delivery and collaborative working.
· Coordinate the Learning and Wellbeing steering group meeting, gathering feedback, advice and ideas to continually improve the service
· Work with teams across Southmead Development Trust to develop engagement and volunteering opportunities for participants.
· Produce content, with the support of the communications team, for social media, mail shots and other channels, to promote and celebrate our wellbeing and learning work
· To develop external funding bids and proposals to sustain and expand our programmes, working with colleagues from the Senior Leadership Team and across the Trust; supporting other income generating activities including supporting the development of tender responses to sustain health and wellbeing initiatives
General Responsibilities
All staff at Southmead Development Trust are expected to:
· Follow all Trust policies, procedures, and safeguarding requirements.
· Model our values: Positivity, Integrity, Excellence, Welcoming, Entrepreneurial.
· Work proactively, use initiative, and collaborate well with colleagues and the community.
· Maintain confidentiality, data protection standards, and a safe, inclusive environment.
· Take part in training, development, staff meetings and occasional evening/weekend work when required.
· Carry out any other reasonable duties to support the organisation.
PERSON SPECIFICATION
ESSENTIAL
· Passion, empathy and desire to support residents to lead healthier and happier lives through holistic, person‑centred, community‑based models.
· Experience of successfully developing and delivering community‑based wellbeing, health or employment services/interventions.
· Track record of developing proposals and securing funding for new wellbeing or health interventions.
· Experience implementing project plans, managing budgets, producing reports and meeting deadlines, and performance managing contracts or projects
· Experience of implementing systems and processes to improve service delivery and evidence.
· Experience of outreach, engagement and working directly with residents to shape and inform services.
· Excellent people management skills with proven experience of supporting, motivating and managing staff and volunteers.
· Experience implementing monitoring and evaluation systems and reporting to funders/stakeholders.
· Experience working holistically with people in 1‑2‑1 or group settings and achieving change.
· Excellent interpersonal, relationship‑building and communication skills with a range of stakeholders and diverse communities.
· Excellent IT skills including Word, Excel, email, web research and presentations.
· Understanding of health inequalities, complexity and barriers to employment/learning, and knowledge of community‑based interventions.
· Highly motivated with the ability to creatively problem‑solve.
· Capacity to work under pressure and adapt to changing workloads.
· Commitment to continual professional development and a personal drive for excellence.
· A flexible team player able to work collaboratively and adapt to changing needs.
· Ability to act as a positive role model and remain calm under pressure.
· Commitment to the charitable objectives and values of Southmead Development Trust.
· Willingness and ability to work outside normal office hours and across multiple sites when required.
· Flexibility to travel locally and work outside core hours as part of service delivery.
DESIRABLE
· Relevant employment, health or wellbeing qualification.
· Management and/or leadership qualification.
· Proven track record of working successfully with partner agencies (health, employment, GPs, NHS, VCSE partners) to deliver measurable outcomes.
· Up‑to‑date knowledge of public health, NHS service developments and funding sources.
· Knowledge of Southmead, North Bristol or similar communities and the issues facing residents.
The client requests no contact from agencies or media sales.
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.