Family support services manager jobs in bristol

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team. 

In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life. 

In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.

You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.

You will need a flexible approach to your working hours as the role may require some evening and weekend work.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home Based 

Closing date: Tuesday 30 September 

Please download the job description to see full role responsibilities

NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

Title:    Programme Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, dependant on experience  

Location:  Home-based, must be located in or with close proximity to Wiltshire and Somerset

Contract:  Permanent, full time

Holiday:  25 days per annum, plus public holidays

Application:  Application Form

Closing Date:    Thursday 16th October 2025 at 9am

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in a residential environment as well as outside of this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Abigail Hinds, Operations Coordinator

Applications Closing Date: Thursday 16th October at 9am

Shortlisted candidates will be notified by Friday 17th October

Interview Date: Monday 27th October in Frome, Somerset

A second interview will be held for selected candidates on Sunday 2nd November in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Additional documentation:

• Application form

• Recruitment of Ex-offenders Policy

• Example Reference Questions

Region: South West

Contract: 18 months fixed term, full-time

Interview dates: Monday 6th October and/or Tuesday 7th October 

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Business Development Team at Dementia UK, where you’ll play a vital role in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.

As the Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services. You will help implement, monitor, and ensure they meet quality standards and align with our Common Business Process. Contributing to timely updates and reports on progress against action plans, the development of new services, and identifying any services at risk, particularly within designated areas and restricted funding regions.

In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and ensuring that Admiral Nursing remains central to service design, supporting the overall delivery of Dementia UK’s strategy.

To succeed in this role, you will bring substantial experience in partnership development, account management, and project management. You will have a strong background in developing business cases, strategy development, and implementation, along with a focus on continuous quality improvement and innovation. Experience in the health and social care sector is essential, along with a solid understanding of government policies related to older people’s mental health, carers, and dementia.

Whilst this is a remote role, occasional travel across the South West region will be required to attend meetings and engage with key stakeholders and therefore the ideal candidate will be based within this area.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

You’ll be at the heart of ensuring families caring for children with life-limiting or life-threatening conditions receive the best possible support.

About the Role

As Lead Kentown Family Service Co-ordinator, you will:

• Oversee and support Family Service Co-ordinators across Lancashire, Cumbria, and Greater Manchester.
• Ensure families receive consistent, high-quality support through home visits, events, and online services.
• Co-ordinate complex referrals and help families access financial and practical assistance.
• Build partnerships with health, education, and voluntary sector organisations to widen support for families.
• Support data collection, reporting, and service improvement to strengthen our work and measure impact.

About You

You will bring:

• Experience working with children, young people, or families with complex needs in health, social care or voluntary settings.
• Strong organisational skills to co-ordinate services across multiple regions.
• Experience supporting or supervising staff or volunteers.
• Excellent communication skills and the ability to build trusted relationships with families and professionals.
• A commitment to safeguarding, inclusion, and delivering family-centred support.

Together for Short Lives is a charity that ensures seriously ill children and their families receive the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide support to families with a seriously ill child, as well as providing grants administration and event organisation support. 

About the Role

The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.

This role combines responsibility for grant administration and voucher processing with day-to-day family support hub tasks, including managing email inboxes and co-ordinating communications. The postholder will ensure that families receive timely information, compassionate support, and access to financial assistance, while helping the organisation meet funding obligations and maintain high-quality service delivery.

About You

• You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
• You will have experience in grant administration and delivering compassionate support and timely information, as well as being a great communicator
• You will have experience helping to deliver and organise events

How to Apply

Please follow the link to our website to find out more and apply. ​

ease

The Egg Theatre is seeking maternity cover for our Egg Development Manager.

The successful applicant will work within our busy team to develop and implement strategies to secure income from trusts, foundations and individuals in support of Egg and Engagement projects; lead on the stewardship, identification and cultivation of trust and foundation relationships; and manage impact capture processes for Egg and Engagement activity.

Objectives:

• To develop and implement strategies to secure income from trusts, foundations and individuals in support of Egg and Engagement projects.  
• To lead on the stewardship, identification and cultivation of trust and foundation relationships.
• To manage impact capture processes for Egg and Engagement activity

Key Tasks and Responsibilities include but are not limited to:

Fundraising

• Develop and review Egg and Engagement fundraising strategies with Egg Director, Head of Engagement and Head of Development.
• Support the planning, budgeting and coordination of projects, in liaison with Egg Director, Head of Engagement and Head of Development, to realise fundraising strategy.
• Lead on the stewardship of existing funders, managing the reporting relationship.
• Identify and cultivate new trust and foundation relationships needed for Egg and Creative Learning projects. This could include bid writing or asset creation.
• Build strong cases for support, identifying all the information needed to create compelling proposals and reports for high and mid-value funders
• Write, budget and submit applications to trusts and foundations.
• Monthly reporting with Development Team and Egg Director, and Quarterly reporting to Head of Finance and Director.
• Delivering and Managing the Egg Development Plan KPIs related to the Development Team.
• Facilitate the writing of the next Egg Development Plan 2027-2032

Communications

• Lead on the planning, design and publication of annual Egg impact reports, in liaison with The Egg and the Development team.
• Create visually engaging, accurate and compelling materials for promotion and reporting.
• Work with the Marketing Department, in coordination with the Development Team, to create a schedule of Egg Development communications to compliment The Egg marketing.
• Design and execute plans to maintain and grow individual giving to the Wonderfund, in collaboration with the wider Development Team.
• Oversee integrated communications and marketing campaigns related to the Wonderfund and any strategically significant Egg and Engagement work
• Managing freelance professionals in the creation of projects and materials for Egg fundraising where an investment in these services have been agreed within the Egg and TRBs budget.

Data and Impact

• Develop and refine the impact capture and reporting process.
• Gather and share data internally to support project planning and understand progress against the KPIs laid out in the Egg Development Plan.
• Maintain accurate records of all applications, prospects and donor relationships using Spektrix.
• Analyse donor trends and manage fundraising pipeline using Spektrix.
• Provide clear guidance to colleagues on funded project requirements, deadlines and reporting, contributing to the creation of management processes to gather this data, including the Wonderfund and project activity.
• Provide data for use at Board level to support decision-making.
• Manage the collection of all qualitative and quantitative data for reporting purposes to donors, trusts and foundations and service level agreement partners including Bath Spa University.

Partnerships

• Identify local and national partnerships that support the goals of The Egg and Engagement.
• Fostering and maintaining local and national relationships with cultural and education partnerships, to support The Egg’s and Theatre Royal Bath’s goals in its charitable purpose.

General

• Deliver an ethical, legal and appropriate service for Theatre Royal Bath to a high standard.
• Be fully conversant with all Theatre Royal Bath policies.
• Attend Development meetings as required.
• Always abide by the financial coding, management and monetary systems laid down by Theatre Royal Bath’s Finance Department.
• Act always in the best interests of Theatre Royal Bath.
• Attend evening and weekend events as required.
• Carry out any further duties as reasonable requested by the General Manager or Theatre Director.

ID: 1568 Social Media Executive

Service: Digital Marketing

Salary: £28,598 - £31,384 FTE per annum £23,187.57 - £25,446.49 per annum, pro rata + £480 home working allowance)

Location: Homebased – with occasional Directorate days in London

Hours: Part time, 30 hours per week

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As part of the Social Media Team and wider Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity. Working with the Social Media Manager, you will help deliver engaging and consistent content across our main channels, including Facebook, Instagram, LinkedIn, and YouTube - ensuring posts are accurate, timely and aligned with organisational priorities such as fundraising, brand awareness, service marketing, volunteering and influencing. 

Main Responsibilities:

· Content delivery: Support the Social Media Manager by drafting, scheduling, and publishing content across Family Action’s channels, ensuring posts are engaging, accessible, and aligned with organisational priorities.

· Community & performance: Lead community management, monitor trends, gather analytics, and report on performance to help improve engagement.

· Collaboration & creativity: Work with colleagues to surface stories, create visual content, and contribute ideas for campaigns.

· Service support: Help services use social media safely and effectively through training, guidance, and managing access to accounts

Main Requirements (for details check the job description and person specification):

· Good understanding of social media platforms and experience creating or adapting engaging content.

· Strong writing skills, with creativity and attention to detail in both text and visuals.

· Ability to use basic design/video tools (e.g. Canva, Adobe Express, CapCut) and willingness to learn new systems.

· Organised and proactive, able to prioritise tasks, gather analytics, and report on performance.

· Collaborative and adaptable, with the ability to work with colleagues across the organisation - including supporting services to use social media safely and effectively through guidance, training and managing access to accounts.

Benefits:

- an annual paid leave entitlement that commences at 25 working days

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 5th October 2025 at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 15th and 16th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Ursula Doorga (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme. 

This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services). 

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Dates to be confirmed.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Job Title: Online Engagement and Inclusion Lead (Young People’s Services)

Organisation: Kids

Location: Remote work with occasional travel to London for in-person meeting

Hours: 36 hours per week

Contract: Fixed term for 2 years

Salary- £31,000 - £33,000

Purpose

This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.  

Responsibilities

• To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
• To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
• To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
• To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
• To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
• To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.

Key to your success in the role will be:

• Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
• Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
• Helping to embed digital inclusion practices across the organisation.
• Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
• Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
• Influencing the broader Kids service teams to identify and engage digitally excluded young people.
• Centering the voices and needs of young people with SEND.

Person Specification

Experience

• Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
• Involvement in programmes that promote digital inclusion and wellbeing.
• Experience in outcome measurement, impact reporting, and using data to inform practice.

Desirable

• Experience in co-producing content or services with young people, including those with SEND.

Skills

• Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
• Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
• Skilled in using digital tools and platforms to deliver services and measure engagement.
• Ability to work collaboratively across teams and build strong internal and external relationships.

Knowledge

• Knowledge of safeguarding principles and practices in online environments.
• Awareness of current trends in digital engagement and youth participation.
• Knowledge of inclusive digital design and accessibility standards.
• Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.

Personal Attributes

• Passionate about inclusion, equity, and empowering young people.
• Committed to co-production and user-led design.
• Growth mindset and proactive approach to problem-solving.
• Committed to continuous learning and sharing best practices.
• Flexible and adaptable, with a collaborative mindset.

*About the funded programme

Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.

Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences. 

 What the Programme Offers: 

• Online information with resources codesigned with young people with SEND. 

• A series of interactive webinars and guided online activities. 

• Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.

We will reach over 1,800 young people over the two year funded period.

Partner Acknowledgements

Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.

We are looking for an experienced finance professional wanting a new challenge that offers flexibility and purpose. CHASE Africa is a growing international NGO seeking a dedicated and qualified Part-Time Finance Manager to join our small, friendly team in Somerset.

This is a unique opportunity for someone with extensive financial expertise, who is seeking a part-time position where they can apply their skills to a meaningful mission.

About CHASE Africa

We are a UK-based international NGO with ambitious plans for growth. We work through local partners in East Africa to improve health and wellbeing in marginalised communities, focusing on reproductive health, and a one-health approach that also incorporates environmental protection.

We are a small but dedicated team, committed to a collaborative approach to partnership. We're currently going through an exciting period of transition and growth, with a new CEO in 2022, a new charitable structure in 2023, and registering of a new entity in Kenya in 2025. Our income is forecast to exceed £1 million in 2025. Your role will be vital in helping us achieve our future goals.

The Role

Reporting directly to the CEO, you will oversee all financial aspects of our UK and international operations. This is a critical role that ensures our financial stewardship is sound and our systems are effective.

Key responsibilities include:

• Leading financial planning, budgeting, and forecasting.

• Ensuring timely and accurate bookkeeping and preparing monthly management accounts.

• Preparing statutory accounts and managing the annual audit process.

• Managing donor grants, including producing budgets for applications and preparing financial reports.

• Ensuring compliance with UK charity financial regulations (Charity SORP).

• Providing financial capacity-building support to our in-country partners.

About You

You are a qualified accountant (ACCA, CIMA, ACA) with at least five years of experience in financial management, including some in the charity or NGO sector. You have a strong working knowledge of UK charity financial regulations and are proficient with accounting software, especially SAGE, and Microsoft Excel.

You are a proactive self-starter with excellent analytical and communication skills, able to work both independently and as part of a small, dynamic team. Most importantly, you are committed to CHASE Africa’s mission to improve health and wellbeing in East Africa.

What We Offer

• An opportunity to shape a growing organisation during a critical period of transition.

• A flexible, hybrid working arrangement with the potential for occasional travel to our programme countries.

• The chance to contribute your skills to a mission-driven organisation that is making a real difference.

• Pro-rata benefits including 28 days of paid holiday (plus bank holidays), a contributory pension scheme, and enhanced maternity/paternity/adoption benefits after one year of service.

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​