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Family support services manager jobs in epsom and ewell, west midlands

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Closing in 2 days
Bliss, London (Hybrid)
£38,910 FTE (£26,681 per annum actual salary)
An excellent opportunity for a creative and proactive programme lead to make a real difference to the lives of babies in neonatal care.
Posted 1 week ago
Closing in 2 days
Bliss, Remote
£25,000 FTE (£15,000 - £17143 pa actual salary)
An excellent opportunity for a creative and proactive programme officer to make a real difference to the lives of babies in neonatal care.
Posted 1 week ago
Bliss, London (Hybrid)
£30,560 FTE
Join our dynamic Policy, Research and Campaigns team and make a real difference to the lives of families and babies in neonatal care.
Posted 6 days ago
Closing today at 23:30
Princess Alice Hospice, Esher, Surrey (On-site)
£32,000 - £39,000 per year full time (pro rata for part time)
Posted 6 days ago
NFP People, Remote
Circa £29,200 pa (inner £3,950 pa / outer £2,275 pa) London weighting
Posted 6 days ago
Closing today at 23:30
Shelter, Remote
£34,085 per annum
Posted 2 weeks ago
Closing in 7 days
The British Psychological Society, London (Hybrid)
£40,000 (plus £3,500 LWA if applicable)
Posted 6 days ago Apply Now
Closing in 6 days
NFP People, Greater London (On-site)
£53,300 per year
Posted 2 weeks ago
RNIB, City of London (Hybrid)
Up to £47000 per annum + 26 days holiday per year plus bank hols
Posted 6 days ago
Page 14 of 16
England (Hybrid) 11.61 miles
£70000 - £75000 per annum
Contract (12 Months)
Job description

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.


Our People and Organisational Development directorate oversees all aspects of the employee life cycle, from recruitment and onboarding to professional development, transitions and departures. It ensures that employees have the support and resources they need to excel in their roles and contribute meaningfully to the organisation's goals.


As the Head of the Employee Life Cycle Experiences and Processes redesign, you will be working closely with the Director of the Centres of Excellence on our Employee Life Cycle Transformation Project. This work focuses on reimagining and simplifying the experience for everyone involved in the employee journey whether joining, growing within, or leaving the organisation. Our goal is to enhance internal experiences for employees and managers, increase clarity and efficiency, and modernise processes that support people across the organisation.


You will be responsible for:
- Partnering with the Director of the Centres of Excellence to refine the project scope.
- Mapping current employee and manager experiences across the life cycle.
- Redesigning experiences and processes that are inclusive, equitable, and system-agnostic, focusing on improving ease, clarity, and consistency for employees and managers.
- Developing and managing detailed workplans, timelines, and resourcing aligned to project goals.
- Working closely with technology and delivery teams to implement the system changes required to support redesigned experiences.
- Managing internal and external project contributors and coordinate effectively across teams.
- Facilitating input and feedback from employees, managers, operational teams, and subject matter experts.
- Delivering project outcomes on time and within budget.


Key Criteria:
- Demonstrated experience in a similar role, leading and delivering transformation initiatives in People Operations or HR Shared Services functions.
- Experience in Organizational and Operating Models design for the People and Organizational Development function.
- Established track record of successful project management and delivery from concept to completion, managing multiple stakeholders and meeting deadlines.
- Experience working in or with areas such as reward, payroll, HR, and talent.
- Experience in delivering projects in a scaling or complex environment.
- Strong understanding of people systems and related technologies.
- Able to translate process requirements into clear system needs and work collaboratively with technology teams.
- A user centric and inclusive mindset in decision making and design. Ability to actively listen and design processes that are easy to access, understand, and use.
- Excellent communication, engagement and influencing skills. Ability to adapt communication styles and build strong, trusting relationships across a range of stakeholders securing buy-in at all levels.


Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 18 May.

Salary: c. £70,000-75,000 depending on experience
Contract: 12-month FTC
Based: This is a UK hybrid role where you will be predominantly home-based and working from our modern open plan offices in Embassy Gardens at least 1 day per week.


Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care


Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.


We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.


We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Posted by
Marie Curie View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 30 April 2025
Closing date: 18 May 2025 at 10:20
Job ref: 6331
Tags: Project Management