Family support services manager jobs in hailsham, east sussex

Fundraising Assistant

Chailey Heritage Foundation

Lewes, East Sussex (On-site) 14.12 miles

£25,298 per year

Full-time

Permanent

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Job description

Fundraising Assistant

Location: North Chailey, BN8 4EF (Hybrid working available after induction)

Salary: £25,298 per annum

Hours: Full time, 37 hours - must be available to work Fridays and occasionally evenings or weekends for events

The Role

As their new Fundraising Assistant, you’ll be at the heart of their Fundraising Team — the friendly first point of contact for supporters, donors, and partners.
This is a fantastic opportunity to build your skills in fundraising, supporter care, and charity communications while making a genuine difference every day.

You’ll be part of a passionate, supportive team that values creativity, collaboration, and curiosity. No two days are the same — one moment you’ll be welcoming a visitor or thanking a donor, and the next you’ll be helping prepare for one of their brilliant community events.

What You’ll Do

In this varied and rewarding role, you will:

Be the first point of contact for fundraising enquiries — from donors and event participants to community groups and corporate partners
Support fundraising campaigns and events, helping inspire and steward their amazing supporters
Maintain accurate supporter records and help process donations, thank-you's, and communications
Assist with prospect research and event administration
Create engaging copy for posters, newsletters, and supporter communications
Ensure supporters, volunteers, and visitors always have a positive experience them

You’ll also have opportunities to attend events, build relationships, and grow your knowledge of charity fundraising.

What They’re Looking For

They’re looking for someone who is:

Friendly, professional, and confident communicating with people at all levels
Organised, detail-oriented, and able to manage multiple priorities
A strong team player with a proactive, can-do attitude
Comfortable using Microsoft Office and databases (experience with CRM systems is a plus)
Keen to learn and grow within a supportive team

Experience in fundraising or a customer-facing role is desirable, but not essential — if you’re enthusiastic, curious, and eager to make a difference, they’d love to hear from you.

Benefits

Enhanced annual leave (25–30 days plus bank holidays)
Healthcare cash plan
Employee Assistance Programme and wellbeing resources
Retail and leisure discounts
Contributory pension scheme with access to their enhanced plan
Death in Service benefit
Enhanced family leave policies
Cycle to Work scheme
Free onsite parking, café, and kitchen facilities

They also cover the cost of all DBS checks and renewals.

To Apply

If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to their website to complete your application.

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Chailey Heritage Foundation View profile

Registered Charity

101 - 500

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Posted on: 21 November 2025

Closing date: 19 December 2025 at 14:05

Job ref: 409808

Tags: Fundraising

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Retail Team Administrator

Shelter

Remote

£28,639.85 per annum, pro-rated

Part-time (24 hours per week)

Permanent

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Job description

Salary: £28,639.85 per annum, pro-rated

Location: Remote, homeworking

Contract: Permanent, part time working 24 hours per week over 4-5 days, occasional travel to London 2-3 times a year may also be required.

Closing Date: Monday 5th January 2026. Please note we will not be shortlisting until after the vacancy is closed.

Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.

Do you understand administrative support processes and good practice with a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? If so, then join Shelter as an Administrator in our Shop Support Team and you could soon be fulfilling your ambition and contribute towards our fight for home.

About the Role

The role will involve providing essential day-to-day support to our Shops and Retail function, acting as the first point of contact for staff, customers and supporters. A key part of your role will be managing the shop supplies order process, including price checking and placing orders to ensure our shops have what they need to operate smoothly.

It will also involve supporting a range of finance and new goods admin tasks including processing invoices, raising product codes and assisting with stock takes. You’ll play a vital role in ensuring our retail operations run efficiently, with coordinating supplies and signage for our new shop openings, maintaining till number records, updating spreadsheets and managing our online shop handbook.

About you

To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles. The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.

Apply to be part of our team and be the change you want to see in society.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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