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Family support team leader jobs in hither green, greater london

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Closing today at 23:30
Alzheimers Society, Remote
£67,068 - £74,520 Per Annum
We are looking for an inspiring and strategic leader to join our People Directorate Leadership team as the Head of Involvement!
Posted 1 week ago
Closing tomorrow
British Heart Foundation, London (Hybrid)
£56,000 - £60,000 per year
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Urban Partnership Group, W11 4TX (On-site)
£30,000 - £35,000 per year
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MSI Reproductive Choices UK, London (Hybrid)
£58,969.3 - £63,866.2 per year depending on experience
Posted 2 weeks ago Apply Now
Hays London Ebury Gate, London (Hybrid)
£79000 - £85000 per annum + 35 days annual leave, up to 12% pension
Posted 2 days ago Apply Now
OnSide Youth Zones, Thurrock (Hybrid)
£60000 - £65000 per annum
Posted 5 days ago Apply Now
Closing in 2 days
King George & Queen's Hospitals Charity, Ilford (Hybrid)
Interim day rate to reflect salary of up to £100k (FTE)
Posted 1 week ago
Closing today at 23:30
NFP People, Greater London (Hybrid)
£53,300 plus generous benefits
Posted 2 weeks ago
Closing in 7 days
Shelter, Remote
£61,104 per year
Posted 1 week ago
Page 5 of 7
Dartford, Kent (On-site) 11.09 miles
Circa £32,000 per annum
Full-time
Contract (Fixed term contract until March 2026)
Job description

Customer Engagement Manager
Ref: CEM0625
Location: Dartford, DA2 6NX
Contract: Fixed Term Contract – March 2026
Salary: Circa £32k per annum
Hours: 37.5 hours per week

Groundwork South is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper.  The position of Customer Engagement Manager (CEM) is an exciting opportunity to work in a key role in the delivery of our Water Efficiency Programme.

Summary of role: The Customer Engagement Manager plays a pivotal role within the Groundwork Water Efficiency management team, taking the lead on generating appointments for our domestic and non-household water efficiency services delivered on behalf of various water companies across London and the South of England.

This position is responsible for overseeing high-quality outbound and inbound customer engagement activities, as well as other promotional efforts, to secure work for our field-based teams of water efficiency advisors and plumbers.

You will manage the day-to-day operations of a large customer engagement team, working closely with three Customer Engagement Team Leaders to ensure performance targets are consistently met each week.

In return we offer you:

  • A competitive salary
  • Generous holiday entitlement of 25 days per annum plus public holidays
  • Health Cash Plan and 24-hour Healthline
  • Employee Assistance Programme - including mental health helpline and face to face counselling.
  • Salary sacrifices schemes including cycle to work and pension contributions
  • Family friendly policies to support work/life balance with time off in lieu for out of hours activities
  • Business travel expenses

We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: 22nd June 2025

Interview date: 27th June 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Posted by
Groundwork South View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 28 May 2025
Closing date: 22 June 2025 at 23:30
Job ref: 167202_GS
Tags: Customer Service, Operations, Customer support, Engagement / Outreach