Family Support Volunteers To Support Our Team Volunteer Roles
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About We Are Family
We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We currently operate across Greater London and the Home Counties, with ambitions to scale nationally over the coming years.
You can find out more about us here.
The Role
We are looking for new trustees to strengthen and enhance our board. The key responsibilities of the role include, governance, overseeing policy and direction, financial oversight and assisting with the leadership and general promotion of We Are Family to support the organisation’s Vision, Mission, Values and needs.
This is a voluntary opportunity with associated Trustee expenses - such as travel / childcare - covered by We Are Family. Trustees can be based anywhere in the UK.
Commitment
Trustee capacity to devote the time needed for the following is essential:
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4 Board meetings per year
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2 Board away days per year (on a Saturday)
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Membership of at least one sub-committee (which also meet 4 times a year)
We estimate 8-10 hours for the charity per month. The duration of membership for a new Board member is for three years in the first instance, with the possibility of appointment for a further three year term.
Skills and Experience
All applicants should be able to demonstrate the following:
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Be able to show high levels of professionalism and an ability to work collaboratively with others, including Trustees, our core team and the wider Volunteer network at We Are Family
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Be well-organised, with good written and verbal communication skills.
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Previous board/trustee experience is not necessary and we welcome applications from all ages and backgrounds. A thorough induction, and further trustee training as appropriate, can be provided.
We are particularly interested candidates with the following experience:
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Working as a professional with or in the adoption sector,
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Advocacy and/or research work;
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Finance/charity finance
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Leadership within a charity
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Education
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Legal.
Although many of our current trustees are adopters themselves, we are also keen to recruit suitably qualified people who are not, but who can demonstrate a commitment to the values and mission of We Are Family.
One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome trustees from Black, Asian and minority ethnic backgrounds to ensure that the board can benefit from this diversity of experience. We would also welcome single adopters to the board.
To Apply
If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, please get in touch!
Refer to our job ad for the Applications email address and email our team. If you would like an informal conversation about the opportunity, please let us know.
Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role involves working directly with children and their families. Group work volunteers will be part of a team supporting a lead worker to run the group. There is scope to develop leadership roles, should volunteers like to take this route.
The role includes building trusting relationships with children and their parents/carers and encouraging them to take part in activities. Volunteers will support children to explore their grief by supporting them to take part in activities themed around memories, feelings, coping strategies and support networks. The role will also include general tasks such as setting up, clearing up, and making refreshments.
This role is within a small team which consists of paid staff, volunteers and trustees all of whom are passionate about the work we do.
This is an exciting opportunity within an expanding charity. Volunteers should have an interest in working with children, young people and families within a group setting and have a deep empathy for the objectives of the charity. All volunteers are subject to an enhanced DBS check, at the expense of the charity. Reasonable out of pocket expenses can also be paid, for example travel costs. You will need to be at least 18 years old to carry out this role.
Hours required: Family group programme – for primary aged children and their parent(s)/guardian(s). This group uses games, craft and stories to explore grief. The programme is delivered in a number of ways. This includes –
1. Our 4 day programme which takes place over 4 Saturdays at our base Westlea Primary School, Swindon. The time for volunteers is 9am – 2pm on each Saturday. Our aim is to run this 2 – 3 times a year.
2. Our A Day to Remember programme is an intensive 1 day programme which is delivered in venues across Swindon and Wiltshire depending on the needs of our families. The time for volunteers is usually 9am – 4pm. Our aim is to run this 1 – 2 times a year.
In total we expect the commitment for a volunteer to be no more than 4 programmes a year, to include a mix of our 4 day and 1 day intensive programmes. The maximum is likely to be 16 sessions a year. Dates are circulated and volunteers are asked to commit to dates they can attend.
Wiltshire Treehouse is a small charity based in Swindon which supports bereaved children and young people. We provide a range of support services including advice and guidance to families and professionals, a family programme (for primary aged children and their parents/guardians), and a group for young people (11-18yrs old).
The client requests no contact from agencies or media sales.
Role Summary:
To provide peer support at resilience group sessions for expectant and new mums (pregnancy up to 1 year) at Children & Family Centres across the London Borough of Bexley, or online via Zoom.
Key Responsibilities:
1. Successfully complete a training course for Mindful Mums Peer Support Volunteer. You will be fully supported during this time and on successful completion will understand different mindfulness, wellbeing, resilience and coping techniques and be confident in leading the peer support within these groups.
2. Prepare for and lead the peer support for a minimum of three Mindful Mums groups (over 5 consecutive weeks). Group dates and times will be discussed with you in advance.
3. Liaise with the Project Coordinator regarding sessions that need volunteers.
4. Contribute to the development of the content of the Mindful Mums sessions based on your experience as a parent.
5. Report any concerns arising from the sessions to the Project Coordinator and, where appropriate, the contact at the venue.
6. Participate in catch-up meetings with the Project Coordinator, group volunteer meetings and training on Safeguarding Children and Adults.
7. Take part in some Mindfulness practise.
8. At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Children, Safeguarding Vulnerable Adults and Confidentiality & Data Protection.
Person Specification
To undertake the role of Mindful Mums Peer Support Volunteer, you must be able to show that you have the following:
o Experience of having felt stressed, low, anxious or have struggled with your mental or emotional wellbeing in other ways during the perinatal period (pregnancy to 1 year).
o Ability to communicate well with other mums.
o Skills to effectively facilitate sessions.
o Good interpersonal skills.
o Ability to work well in a team.
o Understanding of the pressures and stresses facing pregnant and new mums.
o Willingness to engage in some Mindfulness practise.
o Willingness to talk from your own experience in an appropriate way.
o Ability to maintain appropriate and professional boundaries.
o A commitment to attend training, support groups and to deliver 5-week programmes in Children & Family Centres across Bexley, or online via Zoom.
Benefits of getting involved
·Being part of a team of local mums, who have all experienced perinatal mental health issues and who want to help pregnant and new mums build skills to manage their mental health in a positive way.
· Delivering an exciting and innovative project that really makes a difference to pregnant women and new mums.
Other Information
Successful applicants will be required to provide details of two references and agree to submit details for and undertake a Disclosure and Barring Services (DBS) check.
The majority of courses will be run during school term times.
Free crèche facilities are sometimes available at the Children & Family Centres.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a female only volunteer to support the children in our domestic abuse refuges with their homework over the summer holidays. This opportunity will provide vital support for children who do not otherwise have the help that they need in a supervised environment out of school hours.
During the school summer holidays, Hestia runs a six-week Summer Play Scheme providing activities and outings for mothers and their children across our refuges. Funded through generous donations from the public, the Summer Play Scheme provides women and children with a safe and supportive space to reconnect by having fun and sharing happy memories together as family.
What you will be doing
- To develop positive relationships with the children and women, maintain professional boundaries and keep accurate records.
- Plan and facilitate one to one as well as group homework sessions with the children
- Use a range of skills and tools to make the sessions interesting and engaging
- To keep records of conversations and update the support worker on progress of sessions
The skills you need
- Understanding of Domestic abuse and its impact on children and women
- Good interpersonal and communication skills and ability to work with people from different backgrounds
- Able to maintain strict confidentiality
- Calm and patient approach
- Tutoring qualification desirable but not essential
- Ability to provide a supportive and inclusive atmosphere
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Our Trustees are a team of volunteers who use their diverse skills, experience, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.
For families facing tough times, a holiday is a much-needed break from the day to day, as well as giving space and time to breathe, think differently. A holiday is essential for building wellbeing and hope for the future, especially when the present is challenging.
About you
You'll have the energy, integrity, passion, and skills to work with the Board of Trustees, our CEO and staff team, and our community, to drive forward a successful and dynamic future for our charity and the families we support.
We’re particularly looking to add the following professional skills and experiences to our team.
- Developing digital products, tools and/or services.
- Directly supporting children and/or families on an ongoing professional basis.
- Fundraising in a charity through voluntary donations or commercial income.
You don’t need to have been a Trustee before, but you do need to be willing to do some training to help you understand the role and the responsibilities that come with it.
We actively encourage applications from under-represented, marginalised and racialised groups, and those with lived experience of any of the barriers families face to having time away together. That’s things like mental or physical ill health, disability, domestic abuse, being a young carer or living on a low income.
We will make adjustments to our schedule and processes to ensure new trustees can be included and supported in the role.
More diverse perspectives on our Board help us make better decisions for families.
What we offer you
The biggest thing we have to offer is the chance to put your skills and experience to good use making the lives of families who are having a tough time better.
You’ll join a team who really care about making a difference and approach it with real openness and drive. Right off the bat we’ll connect you with the other Trustees and staff so you can get to know everyone, and we’ll buddy you up with another Trustee, so you’ve got someone to help you navigate it all as you settle in.
Expenses
You won’t get paid for your time, but we’ll make sure you aren’t out of pocket by covering the cost of your travel to meetings, childcare or other care if you need it, and a range of other expenses you might have while doing the role. We’ll book and/or pay for these in advance if you prefer.
How to apply
When you click 'Quick Apply' you'll find a link to upload your CV and answer a couple of screening questions.
We will make adjustments to the recruitment process wherever possible to ensure that no applicant is disadvantaged for any reason.
- Monday 20th May - Applications close at 9am
- w/c 3rd June and w/c 10th June - First interviews with a panel of current trustees
- w/c 17th June - Second interviews with Jackie our Vice Chair of Trustees
After the interviews we’ll contact anyone we’d like to join the Board with an offer subject to references and checks.
If you accept, we’ll take up your references, do a DBS check and confirm your eligibility to act as a Trustee. If that’s all ok, you’re in! We’ll introduce you to the rest of the Trustees and get started with your induction.
Formal appointment happens at the next Board meeting which is on Thursday 5th August.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting time for the Fundraising Team as we aim to grow income and continue to provide our services to families. We work hard to deliver many income streams. These include community fundraising, corporate fundraising and individual giving. As a Supporter Care Volunteer, you will play an important role in giving those who have supported the charity the recognition they deserve.
Key Activities
- Writing thank you letters, emails, and sending certificates.
- Responding to supporter enquiries.
- Providing administrative support & helping prepare resources, merchandise & equipment for events.
- Answering the phone, transferring calls and taking messages.
- Updating supporter database.
- Processing mailings (including mail merge) and dealing with returns.
- Franking letters/parcels & arranging courier companies for large deliveries.
- Assisting the Fundraising and Finance Teams with other activities as required.
- Adhering to Candlelighters’ policies and procedures
At Candlelighters we feel it’s vital our volunteers feel rewarded for their amazing efforts. That’s why we work hard to match your aims, goals, aspirations, personality, availablity and everything else with an opportunity that's right for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Become a GamCare Online Peer Supporter
Make a difference by using your own experiences
For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.
We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.
We believe that peer support is essential in the recovery journey. It provides:
- Shared understanding
- Reduces stigma
- A non-judgemental environment
- Practical insights and tools
- Continued motivation and hope
Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.
Training
A comprehensive training programme will be delivered by our Lived Experience Volunteering team to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:
- Safeguarding
- Motivational interviewing
- Facilitation skills
Role Responsibilities
Online Peer Supporters will:
- Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
- Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
- Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (up to 3 emails per week for 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
- Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
- Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.
What can I expect from GamCare?
In return, GamCare will:
- Provide a full, comprehensive induction and training programme
- Give you access to a dedicated Volunteer Coordinator
- Offer and arrange 1:1 and group supervision
- Fully support your own wellbeing and recovery journey
- Give ongoing training and development opportunities
- Provide access to some internal job opportunities within our services team
- Provide a reference after 3 months of regular volunteering
Role Requirements
For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
For full role requirements, please see the Role Profile on our website.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.
Availability & Commitment
We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.
Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.
Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you use technology on a regular basis for work, study, or daily life? If so, it is likely that you have the needed skills for this role! Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! You will make a positive difference to bridging the digital divide, empowering others to gain knowledge and confidence in using technology!
What you will be doing
- Supporting older people to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
- Supporting older people to use digital apps, emails, search the internet, online shopping and set up online accounts
- Supporting older people to learn the skills to keep in touch with family and friends, such a video call and messaging
- Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
- Lead on the logistics and organisation of the sessions alongside the staff team
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
The skills you need
- Confident using digital skills
- Willingness and interest in facilitating one to one and group session on basic digital skills
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
All our Benefits Advocates play an integral role within our Information and Advice team and last year helped us to identify over £2.5 million in unclaimed welfare benefits entitlement for older people in the county. This money is life changing for our clients; improving quality of life and wellbeing, and supporting local services
We are looking for volunteers who are patient, sensitive and reliable, to assist older people to complete benefit forms such as Attendance Allowance. Appointments are usually in the older person's own home but can sometimes take place over the telephone. Full training and ongoing support are provided by our friendly and knowledgeable team.
Our volunteers will also raise awareness of and promote Age UK Devon services to clients, and record details of any other queries or concerns so that our Advisors can follow up with clients.
Skills required for this role are:
· Ability to empathise with others.
· Good verbal and written communication skills.
· Understanding of confidentiality.
· Patience, sensitivity, and reliability.
· Ability to respond appropriately to different and sometimes difficult situations.
· Working as a team member, referring to other team members when appropriate.
· Ability to work unsupervised and manage appointments.
· Good computer skills.
· Knowledge of the Benefits System (training will be provided).
Age UK Devon’s aim is to improve the lives of older people in Devon through delivering services and activities, promoting wellbeing and health, increase independence and access to local services as well as supporting families and carers - enabling people to get the most out of life.
Our volunteers donate their time to enable us to provide fantastic added value to our services and activities and bring a wealth of skills and knowledge to our organisation.
Our aim is to help you enjoy your role and to gain personal satisfaction on your volunteer journey with us – can you be the person we need to help us in supporting and making a positive difference to people in later life in the county?
If you would like an informal discussion about this role or have any queries, please contact Sarah Gunn – Advice and Wellbeing Manager (see our website for details)
Or if you would like to apply please visit Age UK Devon for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy teamwork and helping others? Are you empathetic with good organisation, IT and communication skills? If so, we’d love to hear from you. You don’t need an Armed Forces background, just a commitment to providing great support to our beneficiaries.
What is a Branch Support Coordinator?
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.
The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access the right support in a timely manner. This role involves liaising with regional and national teams and coordinating casework support provided to beneficiaries by Branch volunteers.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent coordination of local services and between our teams.
What would you be doing?
- Accepting referrals for beneficiary casework support from SSAFA’s Regional Office and allocating beneficiaries’ cases to branch volunteers.
- Overseeing SSAFA casework across a branch, ensuring beneficiaries receive support that meets SSAFA’s casework standards and raising issues where it does not.
- Using SSAFA’s case management system to record, coordinate and track beneficiaries’ cases.
- Ensuring volunteer caseworkers have a manageable caseload and that effective support and supervision is in place.
- Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring.
- Supporting the Branch Training Coordinator and Volunteering Coordinator to ensure volunteer caseworkers are up to date with training and have the information needed to carry out their role.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Excellent experience, training, and skills that you can highlight on your CV and in job interviews.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across your local area.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, caseworker training, caseworker IT system training, volunteer management - case management and quality. This training would take approx. 1 day
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction and support, from other branch volunteers.
- Access to a wide range of e-learning courses to keep your knowledge and skills up to date.
- Support from SSAFA’s regional volunteering and operations teams.
- Regular meetings and local events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.
What are we looking for?
- Good written and verbal communication skills
- Good IT skills e.g., confident using email and online systems – you will use SSAFA's case management system as part of the role.
- Time management and organisation skills
- Respectful and non-judgemental approach to others
- Understanding of the importance of confidentiality and boundaries
- Some experience of coordinating people
- This role would suit someone who would like to volunteer regularly, each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including a check against the adults barred list)
*A disclosure certificate that contains convictions, cautions, or other information will not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Pain Concern: Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, podcasts, Pain Matters magazine, information helpline, and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results
Role Purpose: Pain Concern are seeking an individual who can support the Information Officer volunteer and operational team to devise a classification/indexing scheme for Pain Concern's online resources.
What you would be doing:
▪ Working with (including audio and video resources)
▪ Drawing insights from data and other sources to help shape a scheme that is useful and understandable to a range of stakeholders (patients, friends/family, medical professionals, helpline volunteers)
▪ Support with indexing/classifying website resources
▪ Assisting with user testing of the scheme
▪ Documenting the process for knowledge capture
▪ There is potential for delivering training to other Pain Concern volunteers and staff on using the classification scheme
Is this role right for me? We are looking for:
• Strong attention to detail
• Knowledge of classification and/or cataloguing/indexing basics, or of using a controlled vocabulary to label resources (this could be from study or through practical experience)
• Strong communication skills
• Good organisational skills
• Fluency with using Microsoft Office
• Knowledge/Interest of chronic pain and long-term conditions (advantageous)
• Knowledge of/interest in health literacy
Availability and location:
• Minimum commitment of 3 months
• Volunteer flexibly for a minimum 2-3 hours per week
• Volunteer from your own location or from our office at Newcraighall Road, Edinburgh EH15 3HS
Benefits to you:
• Experience volunteering as part of a friendly team
• Supported by a professional editor and a dedicated volunteer line manager looking after you
• Meet new people
• Build on your employability skills
• A job reference after 3 months of volunteering
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
How do I apply: Download and complete an application form our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you use technology on a regular basis for work, study, or daily life? If so, it is likely that you have the needed skills for this role! Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! You will make a positive difference to bridging the digital divide, empowering others to gain knowledge and confidence in using technology!
What you will be doing
- Supporting older people to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
- Supporting older people to use digital apps, emails, search the internet, online shopping and set up online accounts
- Supporting older people to learn the skills to keep in touch with family and friends, such a video call and messaging
- Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
- Lead on the logistics and organisation of the sessions alongside the staff team
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
The skills you need
- Confident using digital skills
- Willingness and interest in facilitating one to one and group session on basic digital skills
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.