Family support worker care team jobs in leer, unity

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £39,784 (non-London); £42,087 (London)
• 35 hours a week
• Maternity contract, up to 12 months fixed-term contract
• Hybrid variable role, based in our Bristol or London office once a week. Some further project-based travel may be required.
• Closing date: 9am, Monday 4 August 2025
• Interviews: week commencing 11 August 2025

Change lives in a life-changing career 

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

As the Brand and Creative Manager you will lead a team of two to collaborate with colleagues across the charity, external agencies and children and young people with cancer, and their families, to create and oversee the delivery of a calendar of content that lead to deeper levels of engagement, greater action and a significant increase in income. 

You will manage our brand identity, lead the on-going development and delivery of our brand guidelines and tone of voice workshops to empower colleagues to create their own audience-led communications. 

You will demonstrate the importance of diversity, accessibility and inclusion in everything we do, and review, feedback and sign off all creative design work, ensuring it follows our brand guidelines and tone of voice. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

Brand

• Support the delivery of our programme of brand activations, increasing external brand knowledge, understanding and engagement through the development and delivery of high-quality, insight-driven activity.
• Manage our brand identity, lead the on-going development and delivery of our brand guidelines and tone of voice workshops to empower colleagues to create their own audience-led communications.
• Demonstrate the importance of diversity, accessibility and inclusion in everything we do.
• Review, feedback and sign off all creative design work, ensuring it follows our brand guidelines and tone of voice. 

Content

• Work with the Head of Strategic Communications and Brand to deliver our content strategy. 
• Oversee the creation and production of high-quality, impactful multi-channel creative and content. Stay on top of trends and audience insight and external innovation and inspiration. 
• Lead others to identify the best routes and resource to delivering creative projects; provide professional expertise and guidance about the most appropriate design and production solutions; responsible for ensuring the visual and verbal identity is being effectively implemented across a range of outputs, both online and offline. 
• Lead the team and work with a roster of freelancers, agencies and children and young people to create evergreen multimedia content, by creating user-generated guides and sharing support. 
• Deliver on-going inductions to our external vendors and training to internal colleagues. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Demonstrative experience situations where you have swiftly built strong stakeholder relationships to truly understand the “problem”, before co-creating the “solution”.
• Proven experience of embedding processes and successfully collaborating with multiple stakeholders with differing needs.
• Experience leading teams to deliver, implement and evaluate a programme of brand activations to increase external brand knowledge, understanding and engagement through the development and delivery of high-quality, insight-driven activity.
• Leading and motivating a team, to ensure they are supported and managed to meet their potential.  
• Involving people with lived experience through co-creation, co-production and evaluation. 
• Solid experience of delivering content strategies across all online and offline channels. 
• Confident working with creative and media agencies to get the best out of them, ensuring they embody our brand and deliver excellent work.
• Providing internal training to empower colleagues to create their own content and embed our brand, verbally and visually.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Development days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. 

#ShowTheSalary #NonGraduatesWelcome 

Creative workflow manager 

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £31,646 (non-London); £33,318 (London) 
• 35 hours per week
• Permanent
• Hybrid variable role, with one day per week at our London or Bristol office 
• Closing date: 4 August 2025
• Interview date: w/c 11 August 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We are looking for a highly organised Creative Workflow Manager who can support our small but ambitious creative team.

Working with a range of agencies, freelancers and other skilled creatives, you'll be responsible for managing the overall control, status reporting and delivery of our creative projects and content production, while ensuring workflow runs smoothly and assets are on brand.

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document on our website.

• Managing and triaging all creative requests coming into the team and ensuring new requests are dealt with in line with internal SLAs
• Ensuring small projects and creative updates are kept on top of and delivered quickly and efficiently either in-house or through use of one of our freelancers
• Liaising with stakeholders and creatives to ensure projects meet objectives and are on brand
• Signing off on small projects and assets, ensuring they meet brand guidelines and follow brand approval processes
• Providing cost estimates and timelines for creative projects, highlighting any risks and dependencies and agreeing any essential information
• Briefing the appropriate freelancer, agency or volunteer for the job
• Maintaining an up-to-date internal status sheet of live briefs and work in production using Monday dot com
• nsuring the Brand and Creative Manager and other project stakeholders are informed throughout projectsand are notified to give brand approval for larger projects
• Building strong working relationships with agencies, freelancers and other creatives on the Young Lives vs Cancer creative roster
• Producing monthly reporting from Monday dot com on key KPIs such as number of briefs completed

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Proven experience of managing creative workflow and traffic processes
• Extensive experience of project management with both small and large scale projects and experience of project management tools such as Monday dot com
• Confident collaborating with in-house creative teams and agencies and freelancers
• Experience in adhering to brand guidelines, feeding back on creative work and ensuring assets are accessible. 
• Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices
• Highly-organised and able to keep multiple projects on-track
• Creative thinker, with a passion for working in a creative environment
• Strong problem solving and decision-making skills
• Ability to be flexible, work effectively under pressure and successfully manage multiple projects and conflicting priorities

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary - £15,509 (£25,849 pro-rata FTE)
• Hours - 21 Hours per week 
• Contract Type - Permanent 
• Location - Home-based, Hybrid/Flexible or Bristol office
• Closing date – Sunday 10th August
• W/C interview date – 18th August

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Learning and Development Coordinator (known internally as People Development Coordinator) with either experience in learning and development and/or a strong interest in building a career in the field to join our People Development Team

You’ll support the team in the coordination of internal and externally commissioned learning and development activities, working closely within the team, your departmental colleagues, and internal subject experts on a wide range of subjects and topics that are core areas for our workforce. You will maintain and continually improve our course evaluation, record keeping, and administrative processes, and bring new ideas and solutions to improve efficiency and measure impact. By supporting the wider charity with corporate induction and activities that help the workforce to drive their own development, you will play a key role in ensuring our people are supported to be the best they can be and maximise their talents for the benefit of children and young people with cancer.

This is a part-time role (21 hours a week). This is a hybrid role which can be home-based, hybrid or office-based (Bristol), with some flexibility depending on the post holder.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Promoting the 70:20:10 model and providing the appropriate resources and signposting to enable our workforce to proactively drive their own development.
• To promote and support the use of new and existing learning and development tools and opportunities to enable people to develop themselves.   
• To work closely with the rest of the People Development team, People and Culture business partners and internal client base to coordinate and commission high-quality, value for money learning opportunities which further Young Lives vs Cancer’s ability to reach our strategic goals. 
• Create, maintain, and develop learning and eLearning resources in collaboration with appropriate subject matter experts across the charity. 
• Promote and provide up-to-date information and support about the People Development offer to the rest of the organisation, including the UK’s Growth and Skills Levy scheme.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• We are looking for someone with natural organisation and people skills who thrives in a collaborative environment, is adaptable, a great team player, and enjoys a challenge. 
• Experienced in administrative and coordination duties and working in a learning focussed environment 
• Good written and verbal communication skills 
• Strong time management and organisational skills, with great attention to detail 
• Ability to work under pressure and prioritise tasks and projects
• IT skills and being proactive about developing your own skills -  especially Office 365 and a good working knowledge of spreadsheets and databases are a must. A working knowledge of SharePoint is a plus. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  ​

• Home-based, with regular travel to London and Bristol
• Closing date: 11 August 2025
• Interview date: w/c 18 August 2025 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Digital Marketing Officer with paid advertising and organic social media experience to join our Digital team.

As Digital Marketing Officer, you’ll be responsible for creating email marketing campaigns, running paid advertising activity and creating content across organic social channels to help teams across the organisation hit their objectives. You’ll be joining our friendly and expert Digital Engagement Team. 

You’ll have previous experience managing email and paid marketing campaigns, creating content for social channels and using digital platforms including Meta Business Manager, Email Service Providers and GA4. 

You will champion the voices of children and young people with cancer, and their families in everything you do.

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

Email responsibilities

• Deliver end-to-end email campaigns including briefing, copywriting, creation in Dotdigital, send and evaluation 

Paid responsibilities 

• Deliver paid digital marketing campaigns in-house including running virtual challenge ads in Meta – working with the Product Lead to design the campaign plan, draft the copy, build in-platform, optimise and evaluate 
• Assist with paid advertising campaigns run by our digital media agency, ensuring they have clear briefs, assets are provided on-time and campaigns are delivered to plan

General Digital Marketing responsibilities

• Be part of the team’s social media monitoring rota and moderate our social channels - ensuring comments are appropriately handled in line with the social media policy
• Create and schedule content across organic social channels to support key campaigns 
• Monitor the impact of marketing campaigns reporting on KPIs and metrics using digital marketing tools including GA4, Lookerstudio, Meta Business Manager, Google Ads and Bing Ads in-platform reporting

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are: 

• Managing marketing campaigns across digital channels including email, paid media and organic social. 
• Creating content for digital channels, including email, paid ads and organic social posts. 
• Using an ESP to deliver end-to-end email campaigns and writing, building, sending and evaluating results (eg Dotdigital); experience building automations and implementing tests.
• Building and optimising paid advertising campaigns in Meta Business Manager. Desirable experience of running campaigns in TikTok Ads Manager and Google Ads Manager.
• Using GA4 to effectively track and measure campaign performance
• Using a social channel management tool (eg. Hootsuite).
• Using a CMS (eg. Wordpress) to build campaign pages 

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Tommy Beattie.

#ShowTheSalary #NonGraduatesWelcome

Role Purpose

This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.

Key Responsibilities

• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.

• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.

• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.

• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.

• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.

• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.

Person Specification

• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.

• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.

• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.

How to apply:

Please note - interviews will be conducted during the final week of August and the first week of September, 2025.

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

REF-222 719

Night Concierge

We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: 17th August 2025

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

• You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
• You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
• You will be the first point of contact for visitors, contractors or services visiting the building at night
• You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
• You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

• An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
• Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
• Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
• Experience in undertaking basic maintenance and/or delivering cleaning services.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Able to demonstrate a clear understanding of safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Personal and professional integrity.
• High-level understanding of professional boundaries and ability to maintain boundaries.
• Ability to work collaboratively.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Terms and Conditions 

Job Title: Visitor Experience Manager

Hours of work: 21 hours per week.

Salary: £24,000

Annual Leave: 25 days plus bank holidays (Pro Rota)

Contract: 12 month contract, to be reviewed on successful NLHF application

Role Description

Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.

Key Responsibilities

• Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
• Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
• Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
• Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
• Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
• Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
• Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
• Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
• Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
• Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
• Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
• To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
• Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
• Maintain high quality interpretation in a range of media to meet differing visitor needs
• · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
• Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
• Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
• Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
• Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required

Person Specification

 Essential Qualities

• Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
• Experience in leading people within a visitor-focused operation
• Background in heritage, tourism or hospitality
• Experience of line management, team working, networking and relationship building
• A proven track record of commercial acumen and taking measured risks
• Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
• Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
• Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
• Excel at being able to operate flexibly and prioritise issues and opportunities as needed
• Ability to communicate effectively with people of all ages and at all levels
• An ability to work flexibly including some evenings and weekends
• Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel

Desired Qualities

• Familiarity with the Church of England, particularly Cathedrals
• Experience of working with volunteers
• Educated to degree level or equivalent

Probationary and notice period

In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.

Pension

After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.

Policies and Procedures

To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.

Other terms and conditions

This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.

Job Title: Engagement & Activity Practitioner

Salary:  £26,854 per annum + £750 Homeworking Allowance per annum

Hours & Contract: 35 Hours per week - Permanent Role

Location: Homebased, preferably in the Cardiff area, with regular travel required to support children and young people in foster families in the South East Wales area, extending from Cardiff to Monmouthshire. Travel also requires the postholder to attend staff meetings and team away days.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

We will also invest in your learning, supporting your growth and development during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

As an Engagement and Activity Practitioner with TACT Cymru, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.

We are looking for someone with experience of running group and individual activities and be willing to engage in physical activities with children and young people.  We would particularly welcome applications from male applicants, who are currently underrepresented in this role in Wales.

The successful candidate will be required to attend regular face-to-face meetings at least quarterly in South Wales and attend other face-to-face meetings such as training and team wellbeing events as well as meeting with children and young people in person around the South East Wales region.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the xxx will include:

• Being an accessible point of contact for the children living with our carers and to our young people, keeping them up to date with the facilities and opportunities available with TACT.
• Supporting interventions and activities to ensure stable placement arrangements.
• Being able to transport children and young people to events, appointments and meetings (mileage reimbursed).
• Organising and participating in virtual and face-to-face events and occasional residential meet-ups.
• Managing all paperwork associated with events and activities.
• Willingness to work flexibly, according to deadlines and needs of our families.
• Undertaking trauma-informed direct work with children and young people.
• Liaising with our Supervising Social Worker team.

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Proficiency in the Welsh language is desirable though not essential.   

Closing Date: Sunday 10th August 2025

Interview Date: Monday 18th August 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Teitl y Swydd: Ymarferydd Ymgysylltu a Gweithgareddau

Cyflog: £26,854 y flwyddyn a £750 Lwfans Gweithio Gartref y flwyddyn

Oriau a Chontract: 35 awr yr wythnos - Swydd Barhaol

Lleoliad: Gweithio gartref, yn ardal Caerdydd yn ddelfrydol, gan deithio’n rheolaidd i gefnogi plant a phobl ifanc mewn teuluoedd maeth yn ardal de-ddwyrain Cymru – yn ymestyn o Gaerdydd i Sir Fynwy. Hefyd mae gofyn i ddeiliad y swydd fynychu cyfarfodydd staff a diwrnodau cwrdd i ffwrdd tîm.

Fel sefydliad ‘di-elw’, mae TACT yn rhoi anghenion ein plant a’n gofalwyr yn gyntaf ac yn ceisio penodi unigolion sydd yr un mor frwd dros faethu â ni. Rydym yn sefydliad gweithio gartref, ac rydym yn ymfalchïo yn ein cyfleoedd gweithio hyblyg, sydd ar gael o’r diwrnod cyntaf, rhaglen llesiant helaeth a’n pecyn buddion, i gyd wedi’u curadu i feithrin cydbwysedd iach rhwng bywyd a gwaith i’n holl weithwyr er mwyn iddyn nhw allu rhoi gwasanaeth rhagorol i’n gofalwyr a’r bobl ifanc a’r plant rydym yn gofalu amdanyn nhw.

Mae TACT yn buddsoddi’r holl incwm dros ben mewn gwasanaethau, staff, gofalwyr, a datblygiad plant. Mae hyn yn golygu ein bod wedi gallu buddsoddi mewn prosiectau unigryw fel TACT Connect, sef ein cynllun unigryw ac arloesol ar gyfer pobl ifanc ac oedolion sydd â phrofiad o ofal TACT, yn ogystal â’n gwasanaethau Addysg ac Iechyd sy’n ehangu. Mae ein holl weithgareddau’n seiliedig ar ein hymrwymiad i fod yn sefydliad sy’n deall trawma yn llawn, yn unol â’n gwerthoedd a’n hethos allweddol.

Byddwn hefyd yn buddsoddi yn eich dysgu, gan gefnogi eich twf a’ch datblygiad wrth i chi gael eich cyflogi gan TACT. Byddwch yn cael eich annog i fynychu cyfleoedd datblygiad personol a phroffesiynol, a bydd gennych fynediad at ddysgu ac adnoddau i’ch galluogi i ddatblygu eich gwybodaeth a’ch sgiliau.

Yn 2024, daeth TACT yn un o’r 5 elusen orau i weithio iddi yn y DU, gan ddod yn 5ed yng nghanlyniadau arolwg y Cwmnïau Gorau i Weithio Iddynt yn y DU, ac yn un o’r 25 cwmni maint canolig gorau i weithio iddi yn y DU gyfan. Mae 97% o’n staff yn teimlo’n falch o weithio gyda TACT ac yn meddwl bod eu llesiant yn bwysig i TACT. Dywedodd 92% o’n staff eu bod nhw “wrth eu bodd yn gweithio i TACT”.

Fel Ymarferydd Ymgysylltu a Gweithgareddau gyda TACT Cymru, byddwch yn rhan o’n tîm anhygoel o weithwyr proffesiynol sy’n gweithio gyda gwerthoedd ein sefydliad wrth galon eu hymarfer bob dydd.

Rydym yn chwilio am rywun sydd â phrofiad o gynnal gweithgareddau grŵp ac unigol ac sy’n barod i gymryd rhan mewn gweithgareddau corfforol gyda phlant a phobl ifanc.

Bydd gofyn i’r ymgeisydd llwyddiannus fynychu cyfarfodydd wyneb yn wyneb rheolaidd bob chwarter o leiaf yn ne Cymru a mynychu cyfarfodydd wyneb yn wyneb eraill fel digwyddiadau hyfforddiant a digwyddiadau llesiant tîm, yn ogystal â chwrdd â phlant a phobl ifanc wyneb yn wyneb o amgylch rhanbarth de-ddwyrain Cymru.

Ymgeisiwch nawr os ydych chi eisiau cael eich gwerthfawrogi fel gweithiwr proffesiynol, cael eich gwerthfawrogi yn y gwaith a chyfrannu at ganlyniadau gwell i’r plant a’r bobl ifanc sy’n gysylltiedig â TACT.  

Bydd Dyletswyddau Cyffredinol xxx yn cynnwys:

• Bod yn bwynt cyswllt hygyrch i’r plant sy’n byw gyda’n gofalwyr ac i’n pobl ifanc, gan roi’r wybodaeth ddiweddaraf iddyn nhw am y cyfleusterau a’r cyfleoedd sydd ar gael gyda TACT.
• Cefnogi ymyriadau a gweithgareddau i sicrhau trefniadau lleoliadau sefydlog.
• Gallu cludo plant a phobl ifanc i ddigwyddiadau, apwyntiadau a chyfarfodydd (ad-delir costau teithio).
• Trefnu a chymryd rhan mewn digwyddiadau rhithiol ac wyneb yn wyneb a chyfarfodydd preswyl achlysurol.
• Rheoli’r holl waith papur sy’n gysylltiedig â digwyddiadau a gweithgareddau.
• Parodrwydd i weithio’n hyblyg, yn unol â dyddiadau cau ac anghenion ein teuluoedd.
• Ymgymryd â gwaith uniongyrchol sy’n seiliedig ar drawma gyda phlant a phobl ifanc.
• Cysylltu â’n tîm Gweithwyr Cymdeithasol sy’n Goruchwylio.

 Mae TACT yn cynnig pecyn buddion gwych i weithwyr, gan gynnwys:

• 31 diwrnod o wyliau â thâl, yn ogystal ag 8 gwyl banc blynyddol.
• Symud ymlaen i gyfradd darged cyflog ar ôl cwblhau 18 mis o wasanaeth.
• 45c y filltir ar gyfer teithiau busnes.
• Trefniadau gweithio hyblyg (gan gynnwys oriau cywasgedig, hyblygrwydd o ran oriau craidd, polisi diwrnodau gwirfoddoli).
• Polisïau ystyriol o deuluoedd.
• ‘Bwndel’ gweithio gartref, gan gynnwys lwfans blynyddol, offer TG a benthyciad ar gyfer sefydlu swyddfa gartref.
• Rhaglen Cymorth i Weithwyr HelpHand (gan gynnwys cwnsela Therapi Gwybyddol Ymddygiadol, apwyntiadau o bell â Meddygon Teulu, ffisiotherapi, cymorth iechyd meddwl ac ail farn ar ddiagnosis difrifol).
• Awr yr wythnos o weithgareddau byw dan arweiniad arbenigwyr drwy’r Rhaglen Flynyddol ar Lesiant Staff.
• Polisi Menopos ac Apwyntiadau Clinigydd Menopos am ddim.
• Cynllun Pensiwn Rhanddeiliaid (aberthu cyflog).
• Cyfleoedd dysgu a datblygu gwych ar gyfer pob swydd.

Mae angen archwiliad manwl gan y Gwasanaeth Datgelu a Gwahardd ar gyfer y rôl hon, a bydd yn cael ei brosesu gan TACT ar eich rhan.

Mae rhuglder yn y Gymraeg yn ddymunol ond nid yn hanfodol.   

Dyddiad Cau: Dydd Sul 10 Awst 2025

Dyddiad y Cyfweliad: Dydd Llun 18 Awst 2025 (drwy Microsoft Teams)

Mae diogelu yn fusnes i bawb ac mae TACT yn credu mai dim ond y bobl sydd â’r sgiliau a’r gwerthoedd iawn ddylai weithio ym maes gwaith cymdeithasol. Fel rhan o ymrwymiad TACT i ddiogelu, rydym yn archwilio sgiliau, profiad, cymwysterau a gwerthoedd darpar staff mewn perthynas â’n gwaith gyda phlant ifanc agored i niwed. Rydym yn defnyddio dulliau recriwtio trwyadl a chyson i helpu i ddiogelu pobl ifanc TACT. Disgwylir i’n holl staff weithio yn unol â pholisïau diogelu TACT.

Rydym yn cadw’r hawl i gau hysbyseb swydd yn gynharach na’r hyn a hysbysebwyd os yw nifer y ceisiadau’n ormodol, felly fe’ch cynghorir i wneud cais cyn gynted ag y bo modd.

Nid yw TACT yn derbyn dogfennau CV digymell gan asiantaethau recriwtio allanol nac yn derbyn y ffioedd sy’n gysylltiedig â nhw.

Are you a highly-organised, unflappable administrator with the ability to manage competing priorities in a timely manner? The Student Christian Movement is looking for someone to lead the administration function of our small but mighty charity.

Responsible to the CEO, you will work across the charity, acting as secretary to our board of Trustees, responsible for HR and payroll function, act as line manager to two administrators, and add to the sustainability of the organisation by writing and submitting robust trust funding applications.

SCM has six members of staff, all but one of whom are part time, and achieves a great deal. Supporting progressive Christian students and members across the country to put their faith into action, no two weeks are ever the same. We are a dynamic and energetic organisation, working to challenge injustice and exclusion, grow thoughtful disciples and create community.

Each SCM community is different, but students can expect to find a warm welcome as well as activities including bible study, prayer, campaigns and social action, talks, discussions, and socials. As a national movement we come together at regional and national events to learn more about our faith and spend time as a community. We take action on issues of social justice chosen by our members.

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.

Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.

Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506