Fashion jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.
They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.
The role will require shift work, including evenings and weekends
Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
- To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
- Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
- Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
- Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
- Conduct regular reviews of support plans and risk assessments as required.
- Take a pro-active approach in multi-disciplinary support required for residents.
- Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
- Ensure a high standard of customer service is upheld
- To attend team meetings and take part in service policy and planning.
- To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
- To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
- To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
- To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
- To actively collect follow up information with regards to the outcome of reconnections and report
- To deal with the immediate support needs of the residents as appropriate.
- To assess resident safety and develop risk management strategies with the resident and other involved services.
- To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
- To keep accurate records and statistics on referrals, service outputs and outcomes etc.
- To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
- To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
- To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
- To build and maintain good working relationships with colleagues.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience
- A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
- Experience of working with clients in a trauma-informed way with proven effectiveness
- Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
- Demonstrate excellent customer service skills.
- Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
- Knowledge of Psychologically Informed Environments (PIE).
- Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
- Successful track record of work with colleagues in order to achieve common goals
- Working across agencies and / or partnership arrangements
- Awareness of issues facing single people that experience homelessness or rough sleeping.
Skills & knowledge
- IT skills and particularly Microsoft Office packages
- Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
- Excellent time management and administrative skills
- Sound knowledge in identifying and dealing with substance misuse issues
- Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
- Understanding of health and safety in a supported housing setting
Abilities
- Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
- Ability to motivate those with support needs to engage with meaningful activities
- Evidence of effective de-escalation techniques.
- Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
- Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
- Ability to work co-operatively to achieve goals
- Ability to set up and work according to schedules
Personal qualities
- Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
- Ability to act on own initiative and effectively under own direction, as well as productively within a team
- Strong sense of responsibility and accountability
- Awareness of own training and support needs
Desirable Criteria
- Experience of using In-Form as a case management system.
- Qualifications relevant to supporting vulnerable adults
- Full current driving license
- Successful track record in developing services in response to changing needs and demands
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
About the role:
Dennis Handfield House is a 39-bed service within the Camden adult pathway, supporting men and women with multiple and complex needs. We’re recruiting two Project Workers to join a skilled, multidisciplinary team including Complex Needs Workers, a Specialist Worker, Day Concierge, Night Team, and access to a Work and Learning Worker and Psychotherapist shared across SHP. Together, the team creates a supportive, purposeful environment where people are given the time, consistency and respect needed to move forward.
As a Project Worker, you’ll be a steady and trusted presence for people navigating mental and physical health challenges, substance use and experiences of the criminal justice system. You’ll hold a caseload, build meaningful relationships and deliver strengths-based, psychologically informed support that helps people sustain accommodation, access services and develop the confidence and skills to shape their own next steps. Your work will sit at the heart of the service, turning plans into progress and potential into real change.
This role is for someone who shows up with compassion, grit and belief in people’s potential, even on the hardest days. You’ll be trusted to use your judgement, work creatively and contribute your voice within a team that values learning and collaboration. In return, you’ll gain rich professional experience, clear development opportunities and the chance to be part of work that truly matters, preventing homelessness and supporting lasting change, right at the heart of it.
About you:
- A good understanding of substance use is essential and an awareness of harm minimisation strategies and an understanding of a Strengths and Recovery model is desirable; a good understanding of the Cycle of Change.
- An understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing.
- The sensitivity and flexibility to find ways to work with clients who may have a low level of engagement with the service.
- A level of numeracy, literacy and comprehension to do welfare benefit, rent and petty cash calculations, write letters, and analyse and extrapolate from written information.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 11th January at midnight
Interview Date: Tuesday 20th and Weds 21st January online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The post holder will be expected to demonstrate full commitment to the vision and values of Willowbrook Hospice. The role will be crucial in ensuring we are able to ‘Deliver the best care, delivered with compassion for our community’.
The Head of Finance’s key priorities, in close collaboration with the Executive Leadership Team, are to lead and support the strategic and annual financial planning processes, and to prepare and analyse accurate and timely financial information for the Board of Trustees and the Directors of the Trading Company, ensuring compliance with all external financial reporting requirements.
Main Duties:
1. To provide an effective and accurate financial management and accountancy service to the Executive Leadership Team, Board of Trustees and Directors of the Trading Company.
2. Prepare annual budgets and monitor performance on a monthly basis against plan by the preparation and issue of monthly budget statements. Make recommendations on costing assumptions to be included within all budgets. For example, inflation rates.
3. Support the strategic direction of the business by leading on the preparation of 5 year financial forecasts to support strategic planning and to ensure the long term financial viability of the business.
4. Prepare and maintain financial accounts in a timely fashion and ensure they are consistent with external financial reporting standards and requirements.
5. Provide monthly financial information to the Executive Leadership Team, Board of Trustees and Directors of the Trading Company.
6. Prepare cash flow reports on a regular/quarterly basis and monitor cash requirements and advise the Board of Trustees, Directors of the Trading Company and Executive Leadership Team on the liquidity position of the business.
7. Provide advice on all financial matters, including issues arising in connection with charity legislation, to ensure that the business meets its legal financial obligations and complies will all external regulatory requirements.
8. Liaise with H.M. Revenue and Customs and VAT consultants regarding records and payments and ensure compliance with all regulations.
9. Ensure the provision of a monthly payroll service and ensure delivery of an accurate, reliable and quality payroll service to all staff.
10. To liaise with all regulatory external bodies in connection with any financial or charity matters, i.e. auditors, accountants, bank, solicitors, Charity Commission, Companies House, insurance company, pension advisors and others.
11. Annual completion of the Charity Commission self-assessment, ensuring that we comply with best practice.
12. Attend the meetings of the local networking groups as required.
13. Review and monitor performance of the business’s investments and provide up to date reports to the Board of Trustees, enabling them to make appropriate investment decisions.
14. As part of financial reporting, complete regular analysis of all income and expenditure, supporting budget holders as required to identify areas where cost savings and efficiencies can be made.
15. Support in the preparation of business cases as necessary across the business.
16. Support in the preparation of benchmarking information to assist in the determination of opportunities to improve the organisation’s financial position.
17. Support the business’s efforts to maximise income from all sources providing financial information and attending committees and other forums as required to assist in this.
18. Develop and maintain an asset register of all property across the business. Ensure capital accounting policies are agreed annually by the Finance Committee.
19. Ensure appropriate financial procedures, financial governance and policies are in place across the business and ensure they are regularly reviewed and appropriate.
20. Ensure good systems of financial control and checks are in place for all assets.
21.To manage and support staff in the Finance Department, ensuring they have the right knowledge and skills to carry out their duties effectively.
22. Ensure that all members of the leadership team (ELT and SLT) and the board have the necessary knowledge and support regarding financial matters including the provision of training if necessary.
23. Attend committees and key meetings to present relevant financial information at the request of the Executive Leadership Team, Board of Trustees and Directors of the Trading Company.
Performance Standards:
1. Annual income and expenditure budgets are approved annually and monitored monthly.
2. Management Accounts are aimed to be completed within 10 working days of month end and available for the Executive Leadership Team, Board of Trustees and Directors of the Trading Company.
3. Regulatory requirements are met as and when they fall due.
4. The provision of an accurate and reliable set of annual financial statements.
5. Meet with statutory and external organisations in a timely and professional manner.
6. Quarterly VAT returns, Annual Corporation Tax returns and other statutory returns are submitted in a timely manner.
7. With regard to financial records and reporting, to comply with and meet the standards of the Care Quality Commission.
8. Completion of all Charity Commission regulatory requirements.
9. Ensure that we have robust financial systems in place for all assets and liabilities incorporating monthly reviews of creditors and debtors.
10. Ensure financial information requirements of the Executive Leadership Team, Board of Trustees and Directors of the Trading Company are met in a timely manner.
11. Ensure that the business has financial systems and processes in place that will comply with regulatory requirements for healthcare services.
12. Be an active member of the Senior Leadership Team participating in all relevant meetings contributing where possible, to the achievement of business objectives.
13. To take rotational responsibility as Out of Hours Duty Manager, if required.
14. Provide advice, support and information to the Executive Leadership Team; Board of Trustees and Directors of the Trading Company on financial matters enabling the business to meet its objectives.
General Duties:
1. To liaise with Head of Human Resources to advise, where necessary, on all salary and pension matters, keeping up to date with changing legislation.
2. To communicate with the banks, HMRC, Department of Work and Pensions and all other relevant external bodies regarding all pension, tax and National Insurance issues.
3. To liaise with all Senior Leadership team colleagues to ensure payroll data is accurate and kept up to date.
4. To liaise with the Head of Fundraising in matters relating to fundraising income and expenditure and the fundraising and lottery database, ensuring that any information is an accurate reflection of income and expenditure.
5. To liaise with the Head of Retail in matters relating to the trading company’s income and expenditure, ensuring that all information provided is accurate.
6. To verify that insurance cover is appropriate and adequate for the various business functions and to ensure that it is kept up to date.
7. To ensure that there is compliance across the business with financial statutory regulations and internal financial policies.
8. Ensure that there is a robust information governance regime across all financial matters across the business.
9. To undertake and manage the annual appraisal process for the Finance Team, identifying any training and development needs.
10. Ensure that all members of the Finance Team attend mandatory and statutory training as required and that evaluations are undertaken to monitor effectiveness.
11. The post holder will adhere to all relevant legislation and policies of the business.
12. Any other reasonable duties as directed by the Executive Leadership Team, the Boarof Trustees and Directors of the Trading Company.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starting £30,256 pa + generous benefits
Full time (flexible working options available)
Permanent
Islington, London
Closing Date: 19 January 2026
Ref 7236
Save the Children UK has an exciting opportunity for a collaborative, people-focused and commercially minded individual with experience in fashion or charity retail to join us as a Store Manager in our Islington shop in London. In this role, you will lead a vibrant, fashion-conscious volunteer team, shape a distinctive retail offer, and create a welcoming, inclusive space that reflects Islington's diverse community while raising vital funds to change children's lives.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard, delivering lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager for our Islington shop, you will lead the day-to-day running of a medium-sized, high-performing shop, located on a busy and competitive high street with a strong fashion presence. You'll balance retail excellence with local identity, ensuring the shop stands out among neighbouring boutiques and charity shops through its curated fashion offer, inclusive culture and strong community connection.
You'll focus on enabling and inspiring a diverse team of around 30 committed, fashion-conscious volunteers—taking time to understand what motivates them, recruiting for the right skills, and creating an environment where people feel valued, empowered and proud of the impact they're making. Alongside this, you'll drive commercial performance, maximise income opportunities, and act as a passionate ambassador for Save the Children within the Islington community.
In this role, you will:
• Build, lead and inspire a motivated volunteer team, championing volunteer recruitment, engagement and development to ensure the effective running of the shop.
• Deliver retail excellence by managing operational efficiencies, following best practice guidance and maintaining high standards across all areas of the shop.
• Drive income and profitability by understanding financial performance, analysing results and taking action to maximise sales across all product categories.
• Shape and maintain an engaging shop proposition, using your understanding of fashion, local trends and community insight to influence product, layout and offer.
• Act as an ambassador for Save the Children, building strong connections within the local community and promoting the shop and our mission.
• Ensure proactive risk management, safeguarding and compliance with all SCUK policies, procedures and regulatory requirements.
About you
To be successful, it is important that you have:
• Previous leadership experience managing staff or volunteers, ideally within fashion or charity retail.
• A strong understanding of customer service and the ability to create a welcoming, inclusive retail environment.
• Confidence using IT systems, including MS Office and systems for reporting and volunteer management.
• The ability to build and maintain positive working relationships with people from a wide range of backgrounds.
• A self-motivated, resilient and flexible approach, with the ability to work at pace in a fast-moving retail environment.
• A results-driven mindset, with experience of working to targets, reviewing performance and adapting to change.
• Commitment to Save the Children's vision, mission and values.
This role will be based on-site in the Islington, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
What we offer you:
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Closing date: 19th January 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 16 January 2026
Ref 7210
Save the Children UK has an exciting opportunity for a collaborative and fashion-savvy retail leader with strong volunteer management experience to join us as our Store Manager for our Mary's Living & Giving (MLG) Store in Chiswick, London, where you'll inspire a longstanding and dedicated volunteer team to deliver an exceptional retail experience and maximise income that helps transform children's lives.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager, you will lead one of our flagship Mary's Living & Giving stores – a premium, fashion-forward charity retail concept created in partnership with Mary Portas. You'll be responsible for the day-to-day management of the Chiswick store, ensuring that it not only meets its commercial goals but continues to offer a unique, community-focused shopping experience that reflects the MLG brand.
You'll lead and support a passionate team of around 40 volunteers, maintaining their engagement while evolving the store's offer to reflect local trends and align operationally with other Mary's Living & Giving stores across the network.
In this role, you will:
• Lead, motivate, and develop a diverse volunteer team, creating an inclusive, supportive and empowering culture that celebrates each individual's contribution.
• Manage all aspects of store operations, ensuring excellence in visual merchandising, stock management, and customer service standards.
• Analyse sales performance and local trends to maximise income and profit, while maintaining the premium and distinctive MLG brand identity.
• Build strong links with the local community to grow the store's supporter base and reputation as a destination for high-quality womenswear and new goods.
• Diversify the product offer in line with community insight and MLG strategy, ensuring the store remains relevant, inspiring, and competitive.
• Ensure compliance with Save the Children's policies, safeguarding, and operational standards.
About you
To be successful, it is important that you have:
• Proven leadership experience in retail or charity retail, with a track record of managing and motivating teams (paid or volunteer).
• A strong sense of fashion retailing, with the ability to curate, present and sell products to a fashion-conscious, label-driven customer base.
• Commercial awareness and experience of working to sales targets, with the ability to interpret data and identify growth opportunities.
• Excellent interpersonal and communication skills, able to engage confidently with volunteers, customers, and the wider community.
• A flexible, positive, and resilient approach, with the ability to adapt and problem-solve in a fast-moving retail environment.
• Commitment to Save the Children's vision, mission and values.
This role will be based on-site in the Chiswick, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
What we offer you:
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Closing Date: 16 January 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
✨Something special is opening soon - our BRAND NEW charity shop in Hove✨
To lead this exciting launch we're looking for an experienced, passionate Shop Manager ready to turn great retail into even greater good!
✨ Take charge of our store and make it your own
✨ Lead and inspire a dedicated team of staff and volunteers
✨ Drive sales, manage stock, and deliver excellent customer experiences
✨ Play a key role in supporting animals through every purchase made
We need someone with charity retail know-how, leadership skills, and plenty of passion to keep things running smoothly day-to-day. From managing rotas to keeping standards sky-high, you’ll be at the heart of this shop’s success.
Ready to make a difference? Apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Job reference: REQ004505
Fixed term for 9 months
Starting full-time salary £23,581.58 a year (£12.96 per hour).
St Albans AL1 3HL
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Fixed term for 9 months, full time, 35 hours a week
Scope's St Albans shop - 49 The Maltings, St Albans AL1 3HL
As Temporary Shop Manager of Scope’s St Albans shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
· Work collaboratively with the Assistant Shop Manager
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will :
· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
· Commercially aware and able to spot opportunities
· Be able to lead and support people
· Customer-focused, with a can-do attitude
· A team player with strong work ethic
· Accurate and detail-oriented
· IT literate and numeracy skills
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
Important to know
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
Application closing date: 12/01/2026
Aurora offers services across three sites in Worksop, Doncaster and Mexborough . Our Worksop Centre is home to the Heritage Hub, Valerie’s Tearoom, gym, support services and we are launching a newly transformed charity shop.
An inviting, modern space designed to raise vital funds and bring people together. Thoughtfully designed and sustainability-focused, it will offer good quality preloved fashion in a welcoming community setting. The shop offers a unique setting for someone looking for a role that goes well beyond standard retail.
As Retail Manager, you’ll help shape the shop from day one: setting it up, building a supportive volunteer team, and creating a welcoming space that reflects Aurora’s mission. We’re looking for someone with charity retail experience, an eye for trends and a passion for people.
If you want to use your retail skills to make a real difference, and help create a space the community can be proud of, we'd love to hear from you.
About Aurora
Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.
Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.
Main Purpose
To lead and manage Aurora’s vision for retail whilst creating a warm, professional, and inclusive environment for customers and volunteers. The shop plays a vital role in generating income to support Aurora’s charitable work for people living with cancer.
Reporting to the Business Operations Manager, the Retail Manager will be part of a diverse team encompassing health and wellbeing, hospitality, heritage and support services. This is not a typical charity retail role as the shop is uniquely situated within a wellbeing and heritage centre that also includes a Tearoom, Gym and Community support facilities.
This is an exciting opportunity to shape a truly community-focused retail space, where creativity and innovation can be used to make the most of this historic and distinctive setting.
The Retail Manager will play a key role in the retail transformation, setting up the new shop, recruiting the team, training and establishing best practice and standards; bringing the retail vision to life.
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We are recruiting for an Assistant Shop Manager to join a busy and creative team in Islington. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!
We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.
You will be primarily based in the Islington shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.
About you
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.
You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 13 January 2026 at 23:59.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Equal People Mencap support vulnerable adults and children, including those with learning disabilities, autism and complex needs to live independently and participate fully in the community. We work across west and central London.
We are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker, supporting a passionate and friendly team of staff. Working alongside another Senior Support Worker you will support the Floating Support Manager to deliver an effective support service which enables everyone to achieve their aspirations.
We enable people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals.
Working closely with the Project Manager, you will ensure that the quality standards and requirements of CQC are met and that the service meets and exceeds the expectations set out in the service specification. This will include working alongside the team to undertake referral assessments, plan transitions and work with individuals and their circle of support to co-produce and implement support plans.
At least 1 years’ experience in providing care and support is essential for this role.
We can offer you:
• A competitive salary
• Generous sleep-in allowances
• Opportunities for overtime
• Company sick pay
• Paid carers leave
We are a passionate and inclusive organisation. We embrace diversity and encourage applicants from all backgrounds and cultures.
Turning dreams into action at the pace of the individual.
The client requests no contact from agencies or media sales.
Shop Manager
Job reference: REQ004590
Starting full-time salary £23,581.58 a year (£12.96 per hour).
Fixed term for 3 months,
Ilkley, LS29 9EE
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Fixed term for 3 months, 35 hours a week.
Scope's IIkley shop - 48 The Grove, Ilkley, LS29 9EE
As Temporary Shop Manager of Scope's Ilkley shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will:
Be commercial
· Have a can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player with a strong work ethic
· Have excellent accuracy and attention to detail.
· Be proficient in the use of Microsoft Office.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
Application closing date: 11/01/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Fixed term for 3 months
£23,581.58 a year (£12.96 per hour).
Windermere, Cumbria LA23 1DX
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
As Temporary Shop Manager at Scope's Windermere shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will:
· Be commercial
· Have a can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player with a strong work ethic
· Have excellent accuracy and attention to detail.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website too.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on 11th January 2025.
Salary: £58,504.00 per annum plus a company car
Location: Home based with regular travel across England and Scotland including visits to shops and Old Street
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Wednesday the 14th of January at 11:30pm
Interviews will be taking place on the 23rd and 27th of January online
Are you a resilient, adaptable leader with proven experience in multi-site retail operations? Shelter is looking for a Head of Retail Operations to join our Retail Senior Leadership team in this exciting new role.
You’ll provide hands on operational leadership while driving long-term planning, systems improvement and service transformation – shaping the future of Shelter Retail to fuel our fight for home.
About the role
This brand new leadership opportunity offers the chance to shape the future of Shelter’s retail operations across England and Scotland.
You will bring strategic vision and operational authority across Shop Support & Buying, E-Commerce Reselling, Store Development, Retail Acquisitions and Retail Operations. As a senior representative you will champion the vital role our shops play as income generators, brand touchpoints and community assets that fuel the fight for home.
With proven experience of leading diverse teams, managing budgets and driving operational excellence you will inspire colleagues, strengthen communication across our shop network and ensure our estate operates consistently, compliantly and sustainably. Above all, you will drive accountability, collaboration and continuous improvement to help Shelter maximise its impact across England and Scotland.
About you
You’ll bring extensive senior leadership experience in multi-site operations, with a provide record of driving performance and commercial success. Skilled at leading diverse teams across operations, buying, projects and support functions, you will balance strategic vision with hands-on delivery.
Be confident navigating complex organisations and influencing senior stakeholders, you’ll also offer robust project management and property operations expertise, from shop openings to system rollouts. Financially astute you are comfortable with budgets, KPI’s and commercial modelling and thrive when leading through change and complexity.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The senior leadership team is in period of transition, laying the foundations for the next three years as Shelter retail grows its presence across high streets in England and Scotland, ensuring to embed operational excellence in everything we do. With over 200 staff members and 2000 volunteers across 80 shops, spanning community, furniture and boutique outlets – our central team of 20 supports shop colleagues to maximise income and profitability to fuel Shelter’s fight for home.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We create change and align behind our strategy
- We enable decision making
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic challenge events officer for a high-profile national charity . You will be supporting the challenge event team over a busy period , engaging, and stewarding challenge event participants for London landmarks, Half, London Marathon and London 2 Brighton cycle.
Hybrid working , you wll be 50% office based of your working hours which equates to 2 days one week and three days the week after.
The Role
Create and implement communications plans that include training and fundraising tips, Race Day details and info about the charitys work.
Source stewardship content that is informative, inspiring and maximises fundraising potential, achieving and ideally exceeding fundraising targets.
Build strong relationships with participants so that they all receive an excellent experience and are keen to support the charity again
Test different communication formats, including automated and personalised emails, phone calls and social media forums.
Work with fundraising colleagues and the Data team to ensure GDPR compliance.
Fundraisers are thanked in a timely fashion
Raisers Edge records are updated regularly and consistently
Resources are sent out to supporters as required, and stock reviewed regularly.
Create and implement communications plans that include training and fundraising tips, Race Day details and info about all the work.
Source stewardship content that is informative, inspiring and maximises fundraising potential, achieving and ideally exceeding fundraising targets.
The Candidate
Experience of developing supporter or customer care relationships
Experience of working in an Challenge Events or Community Fundraising team
Excellent relationship skills- to work well with colleagues, supporters and suppliers
Excellent copywriting skills- to produce copy for marketing communications and stewardship communications.
First-class supporter management and motivating skills, delivering outstanding supporter experience for event participants.
to influence and motivate to encourage potential supporters to engage with the charity
Ability to organise a busy workload and prioritise effectively, working to tight deadlines
Ability to work independently, co-operatively and as an effective team member.
Ability to use IT systems and databases
Ability and desire to support the wider team and department to achieve objectives/targets.
Experience of delivering successful marketing plans to increase income and participation.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Haywards Heath!
We are recruiting for a Shop Manager to manage the day to day running of our Haywards Heath store (West Sussex).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.