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Can you juggle multiple priorities?

Are you organised and proactive?

Do you want to make a real difference to the lives of others?

This could be the perfect job for you.

We are seeking a forward thinking, flexible and proactive Operations Assistant to join Weston Park Cancer Charity. You will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services. This is the perfect role for anyone who loves to be in the thick of the day-to-day running of an organisation and who can juggle multiple priorities.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.  If you are interested in a fast paced and exciting role and helping us deliver our mission; a better life for those living with and beyond cancer in our region, we would love to hear from you.

What you do

Main purpose of post 

As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.

Key Responsibilities:  

Operational Support 

· Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations.

· Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.

· Support the Operations Manager in the successful delivery of the Annual Operations plan.

· Provide administrative support to the Operations Manager and Operations Working Group.

· Support with updating operational policies and procedures.

· Act as a Charity Data Protection Officer (DPO), alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.

· Assist in the coordination of the charity car maintenance and safety checks, including keeping auditable records.

· Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.

· Act as a designated keyholder, responsible for the opening and closing procedure.

Health & Safety 

· Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting.

· Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports)

· Assist in the procurement and delivery of training.

· Help establish and maintain safe working practices and policies and undertake basic risk assessments.

Workwear and equipment 

· Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.

Tech Support 

· Serve as the first point of contact for general IT enquiries

· Consult with IT consultants to ensure adherence to processes

· Work with the Operations Manager to implement processes that maintain the IT security score.

· Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training

General Administrative Support & Development 

· Handle general enquiries from staff, patients, and volunteers efficiently.

· Manage the operations team telephone, email, and postal enquiries.

· Assist the Operations Manager with the procurement of stationery and consumables.

· Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support.

Environmental Advocate 

· Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint)

· Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

 Who you are

 We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.

· You will have excellent communication skills (both written and oral).

· Able to manage your own workload and priorities to agreed deadlines.

· Participate in and contribute to team meetings.

· Co-operate and liaise with colleagues, working in a professional manner at all times.

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships.

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, call back service, email and text support; and promote and host research into causes, treatments and therapies.

 About the role:

We would love to hear from anyone with experience and enthusiasm for training and working in mental health. The Training Officer role is pivotal for the recruitment and training of all our volunteers, who go on to support people affected by mental illness on our helpline or text services.

You will be part of the training delivery team that recruits and trains new volunteers for our out of hours mental health specialist helpline. You will provide support to the Training Manager by responding to volunteer emails and communications, preparing and updating the training material as required and taking active part in recruitment and development of SANE volunteers in line with agreed targets. You will ensure clear and timely information sharing and handover to colleagues and work closely with the service team to maintain high-quality service to our callers.

The role of Training Officer requires an open minded attitude, strong communication skills and ability to provide feedback to individuals from diverse backgrounds.

Starting Salary: £16,200 pro rata, 22.5 hours (FTE £27,000 per annum)

About you:

- You have experience of delivering training to diverse groups

- Ideally, you have some experience of working in mental health field

- You are personable and genuinely interested in training and developing people from all walks of life

- You are an excellent communicator with a high level of self-awareness

- Awareness of group dynamics and ability to adapt the training depending on the group

- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline

What can you expect?

-To receive the full SANEline training and a further online training opportunities within specific areas.

-To become part of an established and diverse team.

- To expand experience of training and developing individuals from diverse backgrounds

- To gain exposure to a wide range of mental health problems.

- To gain a valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

Requirements: 

• Ideally 1 year mental health experience 
• Availability for a minimum of 3 day per week (inc weekend work)
• To undergo an enhanced DBS check
• Expected start date – July/ August 2024

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis

Closing date: Midday 19th June 2024

To apply: Please completed your application before the closing date, addressing all areas of the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered. 

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
 

Closing date:  Midday on Wednesday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

We are committed to equal opportunities and welcome applications from all sections of the community.

This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.

The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.

You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.

Main aims of the role:

• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.

• Develop relationships with sector, national and local media

• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.

• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn

• Secure local, regional and national press coverage of HWR work in a variety of publications.

• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.

• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.

• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.

• Ensure compliance with Healthwatch England brand guidelines and protocols.

• Co-ordinate the design and production of press releases, information and promotional materials required by the team.

• Assist the CEO and the team with the production of reports as required.

• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.

• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.

Main activities of the role:

• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.

• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.

• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.

• Collate, develop, and manage content for Healthwatch email marketing.

• Manage the HWR social media presence with engaging content.

• Support the delivery of Healthwatch events and engagement programme.

• Monitor effectiveness and impact of all communications activities, making recommendations for change.

Please see attached PDF for full details.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports children across Sussex. We support babies, children, young people and their families at the Royal Alexandra Children’s Hospital and the Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors, nurses and other health professionals to do more. All of projects are led by the needs of children and young people and their families.  This includes lifesaving medical equipment, support for parents and families, toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years. In that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter how unwell they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services for sick and disabled children all over Sussex: 

We are thrilled to embark on an exciting new project, the Rockinghorse Wellbeing Service, designed to proactively enhance the mental health and well-being of hundreds of children, young people, and families living in Sussex. This innovative service will be situated at the Royal Alexandra Children's Hospital in Brighton.

The Wellbeing Service Manager will be responsible for delivering certain activities based on their skills and experience, collaborating with third-party providers and volunteers for others. This may involve bedside activities to improve the experience of in-patients, as well as group activities within the hospital or out in the community.

Each activity will undergo careful planning and evaluation, incorporating the voices and perspectives of young people. This approach ensures that we provide the most impactful activities to meet their needs.

Our primary goal is to support children and young people managing various illnesses, conditions, and disabilities through activities that alleviate stress and foster connections with others undergoing similar experiences.

We are currently seeking a dedicated and passionate Wellbeing Service Manager to join our team and take the lead on this new service. The ideal candidate will play a pivotal role in elevating the overall wellbeing of our young patients. The position involves coordinating and implementing a diverse range of wellbeing activities and programs focused on fostering a positive and supportive environment within the hospital.

This role is part of the Projects & Operations team, one of three teams within the charity, alongside the Supporter Engagement team and the Communications team.

Duties of the role 

Develop and Implement the Wellbeing Service

· The Wellbeing Service Manager will form part of a steering committee of senior and experienced NHS staff who are helping to develop and shape the service.

· Design and execute engaging wellbeing programs tailored to the unique needs of children, their families, and hospital staff.

· Collaborate closely with healthcare professionals to integrate wellbeing activities into the overall care plan for paediatric patients.

· Demonstrate proficiency in leading consultations, developing comprehensive plans, and monitoring progress against established goals.

· Work collaboratively with Rockinghorse and the hospital's volunteering service to facilitate meaningful engagements for children and young people, as well as provide appropriate signposting to other services when needed.

Coordinate Events and Activities

· Organise and oversee events, workshops, and recreational activities that promote mental, emotional, and physical wellness.

· Ensure activities are inclusive, age-appropriate and delivered in a way that is trauma informed and enhances wellbeing.

· Develop and manage a database of wellbeing activities to support service delivery and to scrutinise the wellbeing value of each activity as part of our impact and evaluation of activities.

· Ensure compliance with appropriate policies and procedures in line with legislative and regulatory requirements, adhering to best practices in all activities, and working within established frameworks related to safeguarding, confidentiality, and professional practice.

Community Engagement

· Foster partnerships with local organisations, volunteers, and community resources to expand the reach and impact of wellbeing initiatives.

· Develop and maintain relationships with external partners to enhance the support network available to children and their families.

Individual Sessions

· Provide support to children, young people, and families managing various illnesses, conditions, and disabilities, utilising activities that alleviate stress and encourage connections with peers.

· Collaborate with healthcare teams to identify and address specific wellbeing needs of individual patients.

· Take the lead on child protection measures.

Training and Education

· Support the continued professional development of your team and lead them in a solution focussed way to identify and shape areas of improvement for the project.

· Conduct training sessions for hospital staff on incorporating wellbeing principles into their roles and interactions with patients.

· Create educational materials and resources to promote wellbeing awareness and practices.

Monitoring and Evaluation

· Support the development of a Theory of Change and an evaluation model/framework for the wellbeing programme.

· Establish metrics (outputs, outcomes and impact) to assess the effectiveness of wellbeing programs and activities (against the TOC and evaluation framework).

· Gather qualitative and qualitative feedback from patients, families, and staff to continuously improve and tailor future initiatives.

Documentation and Reporting

· Maintain accurate records of wellbeing activities, participation, and outcomes.

· Prepare regular reports highlighting the impact and success of wellbeing programs.

· You will assist Rockinghorse colleagues in providing information for marketing purposes, informing funding applications, providing support for funder visits to the service and any other duties appropriate to the role and in line with the needs of the charity.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Qualified in a relevant area (eg youth work, social work, nursing, counselling, mental health) or with equivalent professional experience.

2. Experience of working with children and young people and delivering group sessions and activities for young people, using non-clinical interventions to support positive outcomes.

3. Demonstrable understanding of project management and experience managing multiple, complex projects, including budget development and day to day management, project planning and delivery, and project evaluation (setting, monitoring and managing targets, objectives, KPIs and activity plans).

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders, and third-party agencies.

5. Experience in maintaining accurate records, collect data to evidence impact and prepare reports evaluating and monitoring projects.

6. Able to prioritise own workload effectively, excellent time management skills with strong prioritisation and organisation skills alongside the confidence to work autonomously and ability to enable others to meet challenging deadlines.

7. Brilliant communication and interpersonal abilities – able to engage and support a range of stakeholders.

8. Empathy, compassion, and understanding of the unique challenges faced by children and families in a hospital environment.

9. Ability to handle confidential and sensitive information.

10. An understanding of compliance, legal, safeguarding, child protection and safe working practices.

11. Commitment to Rockinghorse’s mission, vision, and values.

Desirable experience, skills and knowledge: 

1. Proven experience in coordinating and implementing wellbeing programs, especially in a healthcare or child-centric setting.

2. Skills or experiences delivering wellbeing sessions.

3. Experience of working with volunteers and/or setting up volunteer programmes.

4. Previous work experience with the NHS, a non-profit, or charitable organisation.

5. Knowledge of the available services and organisations which children and young people and families could be signposted to for support.

Work skills you’ll need on the job: 

1. Excellent people skills, especially with young people, adaptable and flexible in manner and approach.

2. Brilliant project management skills.

3. Brilliant stakeholder management skills. 

4. Excellent planning, problem solving and organisational skills.

5. Excellent written and verbal communication.

6. A creative mindset. 

7. Ability to work on own initiative and as an active team member.

8. Ability to work under pressure and in a fast-paced environment.

9. Ability to take calculated risks and learn from mistakes.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the eight essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the eleven essential elements of the person spec. Applications without a comprehensive covering letter addressing the essentials, will not be considered. If you also have any of the four desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline 13th June. 

· Shortlisting w/c 17th June.

· Interviews will be 1st July in central Brighton.

Interviews will be with members of the Wellbeing Service Project Steering Group and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from August onwards (depending on post holder’s availability).

To start Mid-July: 

About Be Free Campaign:

Be Free Campaign is a dynamic mental health charity dedicated to preventing and intervening early in young people's mental health issues. We deliver impactful mental health programmes to schools, community centres, and organisations, reaching and supporting as many young individuals as possible. We are run by young people, for young people.

Position Overview:

Be Free Campaign seeks a dedicated and experienced Operations Manager to play a crucial role in managing and expanding our outreach programmes specifically focused on young people's mental health. You will be responsible for overseeing the day-to-day running of these programmes, including delivery, volunteer recruitment, administrative tasks, contributing to fundraising efforts, and providing leadership and management.

We are looking for a versatile individual who:

• Thrives in a fast-paced, dynamic environment with diverse responsibilities.

• Possesses excellent communication, interpersonal, and organisational skills.

• Demonstrates a strong understanding of young people's mental health needs and challenges.

• Is a creative thinker with a passion for mental health advocacy and social impact.

• Can work independently and collaboratively as part of a team.

• Is committed to the mission and values of Be Free Campaign.

Key Responsibilities:

Leadership and Management:

• Provide operational leadership, manage performance, maintain service quality, monitor operations, and develop staff.

• Represent the Be Free Campaign at a senior level with external partners.

• Support and assist in the delivery of the strategic direction for the organisation.

• Help ensure the sustainability and viability of current and future operations.

• Work as part of the Senior Leadership Team to develop, grow, and sustain the Be Free Campaign.

Programme Management:

• Support the development and implementation of our young people's mental health programmes.

• Assist with research and evaluation of existing programmes, identifying opportunities for expansion and improvement.

• Contribute to the development of new and innovative initiatives specifically targeting young people's mental health needs.

• Ensure high-quality and impactful delivery of the Be Free Campaign's young people's mental health programme.

• Achieve set targets for programme delivery.

Volunteer Management:

• Develop and implement volunteer recruitment strategies focused on attracting individuals passionate about young people's mental health.

• Facilitate volunteer training and onboarding specific to our young people's programmes.

• Coordinate volunteer activities and ensure their effective integration into our programmes.

Communications and Marketing:

• Develop engaging content for various channels (social media, website, newsletters) specifically targeting young people and raising awareness about mental health.

• Assist with the creation of marketing materials and campaigns focused on young people's mental health.

• Support public awareness initiatives related to young people's mental health.

Fundraising:

• Assist with the development and implementation of fundraising strategies to secure financial resources for the young people's mental health programmes.

• Identify and cultivate relationships with potential donors and grant-making bodies.

• Prepare grant proposals and reports.

• Assist with fundraising events and initiatives.

Impact Reporting:

• Compile and analyse data to create detailed impact reports for each young people's mental health programme delivered.

• Ensure accurate documentation and collection of evaluations and feedback from young participants.

Administrative Tasks:

• Undertake administrative duties necessary for the smooth operation of the young people's mental health programmes.

• Maintain accurate records, including programme schedules, volunteer details, and partnership information.

Qualifications and Skills:

• Bachelor's degree in a relevant field (e.g., psychology, social work, youth work) or equivalent work experience.

• Previous experience in programme management, preferably in a youth mental health or charity setting.

• Strong organisational and administrative skills.

• Excellent communication and interpersonal abilities.

• Demonstrated experience in volunteer management.

• Ability to work independently and collaboratively as part of a team.

• Passion for young people's mental health and a commitment to making a positive impact.

An exciting developmental opportunity for a candidate with a strong counselling background to give a lead to a third-sector counselling service whilst the Chief Officer undertakes another role within the charity.

The Deputy Manager will work as part of a small team, comprising the Finance Manager, the Designated Safeguarding Officer, and the Chief Officer, ensuring the smooth running of daily operations, maintaining high standards of service delivery, and supporting the team of counsellors and administrative staff.

Key Responsibilities 

• Ensure the day-to-day management of the counselling service 

• Monitor service delivery to ensure compliance with policies, procedures, and best practices, and implement and maintain quality assurance measures as required 

• Help guide CCL in a time of change, as it meets the challenges of legal, social and administrative developments and changes 

• Conduct regular performance reviews and provide feedback 

Requirements 

• Diploma (or equivalent) in Counselling 

• Accredited Member of BACP (or eligible to apply) or UKCP

• 2-years post-qualifying experience of face-to-face client work 

• Excellent interpersonal skills 

• Ability to communicate effectively 

• Ability to lead, motivate and support staff/volunteers 

Benefits

• Flexible and hybrid working to accommodate other commitments 

• Supportive and collaborative work environment 

• Automatic enrolment in company pension after three-months

About Community Counselling [CCL] : CCL is supported by funding grants from The National Lottery, NHS Humber and North Yorkshire Integrated Care Board [ICB], the Woodsmith Foundation, and also provides therapeutic support to victims of crime, under a call-off contract with the North Yorkshire Police, Fire and Crime Commissioner.

How to apply:

Please complete the application form on our website and return it by 12pm Wednesday, 12th June 2024

No one should feel alone when diagnosed with primary bone cancer. The Bone Cancer Research Trust strives to provide a supportive network for all primary bone cancer patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, patients can often go through their entire treatment and recovery without meeting another patient, so external support is vital.

Over the last 4 years, our Support & Information Service has seen significant growth, and developed to become a leading source of support for patients, family members, siblings and friends of patients.  Our Support & Information team provide enduring support and ensure that this can be accessed at any point in a primary bone cancer journey and by anyone affected.

Our aim is to increase the reach of the service further, ensuring that all patients diagnosed in the UK have the opportunity to access our Support & Information Service.  The Support & Information Officer will play a pivatol role in achieving this through building lasting relationships with both patients and families and healthcare professionals.

They will assist in all aspects of the Bone Cancer Research Trust's Support & Information Service, including the organisation and delivery of  virtual support groups, the administration of the Charity's financial grants, the distribution of information resources and the administration of our digital groups. They will also have the opportunity to lead on the delivery of our regional in-person ‘Get-Togethers’, which bring the primary bone cancer community together to gain peer to peer support.The successful candidate will also play an important role in the continuous development of the Service, ensuring that impact is measured and feedback is acted upon.

This role offers an exciting opportunity to make a direct impact on the lives of those affected by primary bone cancer, offering support at time of great uncertainty.

Nottingham Mencap prides itself in offering sector leading services, that fulfil a local need and offer opportunities for the people we support to learn, grow, socialise and have fun.

We are excited to be recruiting for a newly created role of Service Manager for Children and Young Adults to significantly grow the provision we have for 5 - 25 year olds.

We offer a range of services for children as young as 5, up to and through transitioning into adult services. You will be working alongside the Adult services and Development Manager to ensure joined up working.

Along with the daily management of staff, you will have a strategic overview of the services and have the ability to work with those involved to make changes to meet local need, which will include the development of new services.

A key element of this role is to work closely with parents, carers, and educational settings, so good communication skills are a must. If you have experience working in an SEN setting, have understanding of Ofsted/ CQC and management/ development skills please do get in touch.

Main purpose of job:

• Responsible for the efficient and safe provision of individual and group support for children and young people.
• Development of significant new provision to meet current and future need. This will include the provision of ‘alternative education’, after school/evening activities and increased capacity of weekend services.
• Collaboration with the Adult Service (Development) Manager to enable seamless transition across services.
• Development of strong links with potential referrers/commissioners and partners. To ensure Nottingham Mencap becomes a relevant provider of choice of a wide range of children’s services across the county.

Location: Nottingham may be required to work across more than one site.

 Main tasks of job:

1. Operational management of current and future group activities for children and young people. Ensure they are appropriately staffed, meet needs and of a high standard within a safe and healthy environment.

2. Support to, and supervision of, the Short Breaks Co-ordinators to deliver well-managed and expanding services.

3. Development of new services/groups, changes to current activities, and the stopping of those no longer viable. These will include the provision of ‘alternative education’, after school/evening activities and increase in capacity of weekend services.

4. Financial/budget management of new and existing services including identifying and securing new sources of income.

5. Ensure demonstrable quality outcomes are developed for those who attend.

6. Joint responsibility (with the Adult Services Manager) to ensure our services are integrated and seamless and champion the needs of young people transitioning into adulthood.

7. Create a positive and motivational environment which allows the staff team, and the young people we support, to thrive.

8. Focus on each individual’s potential and making a positive difference to young people’s lives, ensuring they progress towards achieving their aspirations.

9. Embrace a culture of change and improvement. Instigate measures to improve access and quality. Maintain a focus on increasing the number and diversity of people who attend our services.

10. Develop and maintain quality/performance matrixes to satisfy internal and external scrutiny. Ensure adherence to standards required by the CQC and Ofsted.

11. Ensure all staff are offered appropriate training and that staff are trained to carry out their respective roles.

12. Recruitment, employment, supervision, and appraisals of staff team. Proactive management of annual leave, sickness, absence, and other personnel related issues.

13. Work alongside Finance and the Admin team to ensure systems accurately track financial and activity data. Ensure services are delivered within budget and relevant documentation is completed for the production of reports for internal and external inspection.

14. Ensure group environments are sensitive to individual needs and relevant assessments (including risk) have been undertaken and communicated to all relevant workers.

15. Ensure effective communication with others, including referrers, social workers, keyworkers, and carers. Establish effective feedback mechanisms with children, young people, and their families. Ensure the development of positive relationships with parents/carers is enshrined within our values and processes.

16. Proactively liaise with current and potential future commissioners/funders. Ensure availability of high quality and personally tailored services to address the personalisation agenda and attract those seeking a range of support options via personal budgets.

17. Robust implementation of policies and procedures adopted by Nottingham Mencap

18. Participation in relevant activities and meetings across the organisation. Act as a fully participative member of the senior management team.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. This draft job description will be reviewed and amended, as appropriate, with a full review at six months following successful recruitment to the post.

Application Closing Date: 21st June 2024 at 23:00 GMT
Location: Remote within the UK through a hybrid work model preferred; strong preference for individuals in the greater London area to ensure team continuity and collaboration with episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full Time- 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations, and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,500 per annum.
Benefits: We are in the process of improving our benefits package, to include a 10% pension contribution, remote and flexible work arrangements, generous family and sick leave, an employee assistance programme, health and life insurance, death in service x 4 salaries, income protection, and annual leave of 28 days plus all UK bank holidays.

About Global Greengrants Fund

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks, and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund believes solutions to environmental harm and social injustice come from people whose lives are most impacted. Every day, our global network of people on the frontlines and donors comes together to support communities to protect their ways of life and our planet. Because when local people have a say in the health of their food, water, and resources, they are forces for change.

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of nine staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Finance and Grants Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The Role

Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in collaborating across teams to support finance and grantmaking. They are responsible for the smooth running of all transactional processes for grants, payments, reconciliations, and financial reporting. They will also lead on any applicable system enhancements thus offering a critical and wide-ranging systems support role for the grantmaking charity. They will ensure that financial transactions are properly allocated, recorded, and maintained and assist in the preparation of audit data as well as supporting project reporting to aid in the preparation of the annual statutory audit and project reports.

As part of the finance and operations team, they will join a growing team currently staffed by four members in the UK. In the present accountability structures, the Finance and Grants Officer, GGF UK is line managed by the Director of Finance and Operations, GGF UK while building and working in more collaborative ways.

The Candidate Profile

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights, and/or grantmaking organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, grantmaking, and budgeting processes. They have cash management, banking, and payment experiences. They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.

The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.

How to Apply

Applications need to be submitted through GGF UK’s recruitment platform (Rippling) by June 21st, 2024 at 23:00 GMT. To apply, please apply via the link in the 'apply via website' button which will redirect you to GGF UK's recruitment platform  (Rippling) and a detailed job description. You will be required to upload a current CV and complete a set of screening questions which will need to be submitted in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted.

The Programme Officer is responsible for supporting the development and delivery of the annual member programme and conducting research to ensure the Association of Chief Executives and the Public Chairs' Forum continue to provide a compelling and responsive offering to its members. 

The Programme Officer ensures ACE and PCF remain in step with changing member needs and interests.

1. Manage delivery of a wide range of community activities 

• Shapes proposals for events and sessions, based on member insight and desk research.

• Promotes activities through fortnightly member updates and a variety of communications and media tools to reach different target groups.

• Supports improvements to membership offering, based on feedback and data intelligence. 

2. Secure a sustainable future for PCF and ACE  

• Provides support to the development and delivery of membership engagement campaigns. 

• Maintains membership programme engagement records. 

• Manages resources effectively. 

3. Secure the reputation of PCF and ACE as a credible voice for public bodies.  

• Contributes to relationships with key stakeholders, including Cabinet Office, government departments, public bodies and Institute for Government.

• Plays an active role in contributing to research projects which stimulate debate and inform improving practice.

• Contributes ideas and content for circulation across communication channels - web, socials, trade press - to increase the profile of PCF and ACE.

4. Ensure smooth and effective operations of PCF and ACE. 

• Contributes to regular reporting to the Chairs and Boards of both PCF and ACE.

• Contributes general administration and operational support as required.

KEY INFORMATION

Location: Bristol, Newcastle, Nottingham, Manchester or London

Hours: 37.5 hours

Start date: August 2024 (flexibility available to work with your notice period)

Duration: Permanent

Salary: £34, 250 - £38, 700 per annum if based in London. £31, 750 - £36, 200 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: Monday 10th June at 12:00 noon. Interviews to take place shortly after.

ROLE SUMMARY

Programme Managers (PMs) lead and support  a team of Programme Coordinators (PCs), Programme Leaders (PLs) and Junior Programme Managers (JPMs) to successfully deliver upReach’s STEM programmes, including the Engineering Springboard, Tech Springboard and future STEM Springboards/ programmes. 

A PM will be responsible for ensuring teams are equipped to deliver programme outcomes and OKRs, whilst overseeing and maintaining strong partner relationships and ensuring team professional development. They will also directly work with their own group of Associates.

CORE RESPONSIBILITIES

As a Programme Manager, you will lead and support a team of PCs and/or PLs to complete their day-to-day tasks. At this stage, you are responsible for having a wide impact across your programmes and the charity as a whole, as well as maintaining high-quality personalised support for your own Associates. 

Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.

1) PROGRAMME DESIGN AND DELIVERY

• Make decisions concerning the design and delivery of your programmes, creating a 12-month plan in advance of the start of each recruitment cycle. 

• Plan student recruitment activities in collaboration with partners and via social media, in addition to the onboarding process. This will include working with the Student Attraction Leader and Senior Marketing Officer to efficiently meet onboarding targets.

• Monitor and evaluate the effectiveness of your programmes with overarching responsibility for meeting internal engagement and application success OKRs, which you will utilise throughout the year to set priority areas for your team.

• Contribute to weekly Programme Manager meetings, sharing your insight and experience to generate ideas and practical solutions that support the overall improvement of upReach’s programme design and delivery. 

• Lead on parts of the weekly Delivery Meeting with the wider team, to ensure weekly focus areas and key team messages are communicated clearly to all PCs and PLs. 

  2) TEAM MANAGEMENT

• Manage a team of Programme Coordinators/Leaders/Junior Managers in a variety of locations, both virtually and in person - providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, or day-to-day guidance via Slack. 

• Support Programme Coordinators / Programme Leaders/Junior Managers to provide high quality personalised support to their Associates, which includes helping them to document all interactions with Associates and application progress.

• Use relevant impact dashboards and data to set priorities for your team and support with competing workload demands and time management, to ensure that OKRs and stakeholder KPIs are achieved.

• Manage the performance and development of your team - including setting SMART professional development goals and utilising a range of resources and tools where necessary to help your team perform successfully in their roles. You will have regular, open and supportive discussions with your team members, giving feedback in your weekly 1-to-1s and your mid- and end-of-year appraisals.

• Support your direct reports through a Leadership and Management apprenticeship, if this is something your direct reports choose to do after 18 months on the FCLP.

• Be part of the upReach Leadership Team and contribute to forming the strategy and direction of the charity. This also includes passing on team feedback to your manager and the leadership team and proposing practical solutions. 

3) PARTNERSHIPS & EVENTS

• Maintain strong relationships with external partners, including managing quarterly/annual reporting requirements on aims and objectives. 

• Help your team to manage day-to-day partnership responsibilities, and coach them in relationship management. This will also involve supporting PCs/PLs where necessary to set boundaries with partners and sensitively manage requests that are outside the parameters of our contractual agreements.

• Support Programme Coordinators/Leaders/Junior Managers in smoothly running events and application processes, both in your team and within the wider team where necessary. 

• Work with the partnerships team to make strategic decisions regarding how to grow upReach's existing and new partnerships.

4) OVERSEE A DELIVERY RESPONSIBILITY AREA, ROTATION OR PROJECT

• Manage a Delivery Responsibility area, rotation or project. This will involve meeting with the relevant team regularly (often weekly or bi-weekly depending on the time of year/focus area), and guiding those working on this area with you.

• Manage your team to complete the objectives outlined for your area, setting clear actions and deadlines. Coach and provide guidance where needed.

• Provide regular feedback to the Programme Management team and where necessary present key findings and updates to the wider team. This may also involve supporting your team to present during the Delivery Meeting and/or Team Meeting.

5) ASSOCIATE ENGAGEMENT

• Engage a smaller group of your own Associates, engaging them with the upReach programme in line with OKRs.

• Acting as a role model for PCs, PLs & JPMs, ensuring Associate facing tasks are completed to a high quality, such as completing Trello and Task Tracker actions.

• Proactively use data dashboards to monitor Associate engagement across your programme(s), identifying any areas of concern throughout the year and setting focus areas/action steps for your team to address these.

EXPERIENCE

To be successful, it is anticipated that you would have prior experience in the delivery of programmes and projects.

Essential experience:

• Experience in programme delivery from end to end, from design to reporting and evaluation.

• Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.

• Line management or team leadership experience.

• Experience designing and delivering training or learning & development content.

• Experience working in a fast-paced environment and working independently to find solutions to problems.

• Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

• Strong collaboration skills when working in both small and large teams of varied team members.

• Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

• Excellent influencing, facilitation and communication skills (both oral and written) and comfortable preparing and presenting reports and proposals to senior management and external stakeholders.

• University degree in any discipline, or equivalent experience

Desirable experience:

• Knowledge of the types of roles available in the STEM space, particularly in engineering.

• Familiarity with G Suite and Zoom video conferencing software.

• Project management or programme management qualification.

SKILLS / COMPETENCIES

• Motivation 

• Leadership 

• Continuous improvement

• Planning and organising 

• Problem solving and decision making 

• Innovative

• Management 

• Commitment to social mobility

• Communication 

TEAM CULTURE & BENEFITS 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave.

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials.

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Ethnic Minorities Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on Monday 10th June at 12:00pm.

Equal Opportunities upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.

Job Title: Support Worker

Highway House is a charity that has been providing all year round shelter and support services to the homeless for the past 15 years. Our work with the homeless has evolved an adapted from 2009 to date to offer the support most needed at any given time. Highway House received the Faith Recognition Award for providing specialist services by Her Majesty’s Lieutenant at the Royal College of Medicine in November 2017. We have received the best shelter of the year award 2019-2020 and 2020-2021 by the London Prestige Awards.

Summary of role

This post is responsible for ensuring that guests who attend Highway House are in the first instance made welcome. The primary role will be to engage those guests that attend the day centre and guests that are resident in the shelter’s accommodation in developing a pathway of support for them and help them move to the maximum independence they are capable of.  Providing baseline and continuing monitoring of their progress will be required, as will working closely with the project manager.

· Be responsible for receiving guests 2 days a week (7 hours each day) at the day centre

· Initial recording of guests details in database system

· Work with guests to identify their needs

· Research and engage appropriate support for guests

· Develop links with health and welfare agencies to benefit guests

· Support the physical and mental wellbeing of guests

· Visit guests placed in the shelter’s accommodation 1 day a week  (4 hours) to do support work with guests.

· Supervise and inspect state of property and run room checks on weekly visit to the shelter’s accommodation.

• Ensure effective collection of monitoring information, consultation and feedback
• Report regularly to the project manager as and when required board of trustees upon the progress of the project against stated outcomes
• Agree with Manager any actions regarding outcomes
• Ensure all safeguarding issues are dealt with effectively as detailed within our policy

· Work with, support, and build the understanding of volunteers

· Training volunteers in support work

· Agree and maintain work plans with Project Manager

· Work with project Manager to engage partners and develop new opportunities

· Contribute to review of activities so they are based upon need

· Identify and contribute to all legal requirements being met

· Ensure the information is processed in database system to provide monitoring and evaluation reports

· Any other duties deemed necessary

Position Overview: As the Head of Alumni Relations, you will play a crucial role in building and maintaining strong connections with our alumni network. Your primary responsibility will be to implement and oversee the management of our university ambassadors, ensuring they effectively represent and promote our organisation's mission and values within their respective institutions. Additionally, you will chair the alumni advisory board, a committee developed to grow the alumni community and act as a sounding board feeding back into the organisation's strategy.

Key Responsibilities:

Ambassador Program Management: Develop and implement strategies to recruit, train, and support university ambassadors. Provide ongoing guidance and mentorship to ambassadors, ensuring they understand their roles and responsibilities. Monitor ambassador performance and provide feedback to optimise their effectiveness.

Relationship Building: Collaborate with university administrators and career services to maximise our presence on campus, developing new pipelines for future delegate recruitment.

Alumni Advisory Board Management:Recruit, onboard, and engage members for the Alumni advisory board. Facilitate board meetings, set agendas, and ensure effective communication and collaboration among board members. Seek input and guidance from the board on alumni engagement strategies and initiatives.

Alumni Development: Organise CPD opportunities for alumni, including seminars, webinars, and skill-building workshops. Coordinate social get-togethers and informal networking events to facilitate connections and foster community among alumni..

Qualifications:

• Proven experience in alumni relations, event management, or related fields.

• Strong leadership skills with the ability to motivate and inspire others.

• Excellent communication and interpersonal skills.

• Demonstrated ability to build and maintain relationships with diverse groups of stakeholders.

• Strategic thinker with the ability to develop and execute innovative engagement initiatives.

• Detail-oriented with strong organisational and project management abilities.

• Ability to work independently and remotely while maintaining a high level of productivity and motivation.

• Familiarity with social mobility issues and a passion for making a positive impact on individuals' lives.

Characteristics of a Successful Candidate:

A successful candidate for this role will possess a genuine passion for alumni engagement and a commitment to supporting the professional development and success of alumni. They will demonstrate a collaborative spirit, strategic thinking, adaptability, resilience, empathetic communication, results-driven mindset, innovative problem-solving skills, and a commitment to ethical and professional conduct.

The Aleto Foundation is an equal opportunity organisation. We value diversity and encourage applicants from all backgrounds to apply. Shortlisted candidates will be contacted for an interview.

Note: Only successful applicants will be contacted. We appreciate your understanding in this matter.

Thank you for considering joining The Aleto Foundation and contributing to our mission of empowering young leaders and fostering social mobility.