Finance administrator jobs
The Woodland Trust is looking for a Business Applications Analyst to help us ensure optimal performance, continuous improvements, system administration and integration of organisations business applications with a strong focus on CRM and Finance systems.
The Role:
• You’ll manage system configurations, user access and permissions to ensure secure and efficient application use.
• You’ll provide first and second-level support to end users resolving application-related issues and deliver training materials and sessions to enhance understanding
• You’ll maintain the ticketing system to manage and track user support requests.
• You’ll oversee the integration of various applications to ensure seamless data flow and process automation by resolving integration issues.
• You’ll perform regular audits, updates and run technical routines (SQL scripts) to maintain and optimise system performance.
• You’ll identify areas for system enhancements and collaborate with stakeholders to implement changes.
• You’ll work closely with the Business Applications Manager, vendors and internal IT teams to ensure effective application support and maintenance.
• You’ll generate reports and insights from business application to support decision making and strategic planning.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Experience supporting and optimising business applications and integrations within a complex organisational environment.
• Knowledge of how to leverage strong verbal, visual and written communication.
• Experience gathering and interpreting small business requirements and translate them into effective application solutions.
• Strong communication skills with the ability to collaborate and communicate effectively with vendors, internal and external stakeholders.
• Experience providing fist and second-level user support including troubleshooting application issues and delivering training.
• Knowledge of how to develop and deliver training materials and maintain comprehensive documentation.
• Qualified in SQL and data analysis.
• Understanding of best practices in application monitoring and technical management.
• Experience working with Power Apps, Power Automation and other tools within the Microsoft Power Platform.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 12th November 2025.
Chief Executive — Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, full-time (37 hours per week)
Are you ready to lead a values-driven regional charity and social enterprise that helps people to live the lives they choose?
Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.
As our next Chief Executive, you will:
- Strategic leadership: Set and deliver a clear, values-led strategy that secures long-term impact and sustainable growth.
- Values leadership: Put Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them.
- Growth & income diversification: Lead business development, win new contracts, and develop social-enterprise opportunities to reduce reliance on public commissioning.
- Partnerships & advocacy: Strengthen senior-level relationships with NHS, local authorities and commissioners; represent Help & Care across systems, media and networks.
- Service quality & impact: Embed rigorous monitoring and evaluation so our outcomes drive commissioning, improve margins and strengthen our reputation.
- People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce.
- Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery plans, and ensure robust risk and compliance frameworks.
Who you are:
- An experienced CEO or senior director from complex, multi-service health & social care or community organisations.
- Proven track record in winning commissioned contracts, tendering and contract management.
- Skilled at building strategic partnerships and influencing at senior system level.
- Comfortable leading transformation and financial sustainability work, with demonstrable budgeting and forecasting skills.
- A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to social justice and co-production.
Why Help & Care?
- Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
- Shape an organisation poised for growth and greater regional influence.
- Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: 9am, Monday 20th October 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
We want a Welfare Benefits Caseworker to join our small but dynamic Advice team. We hold the Advice Quality Standard (AQS) in the Welfare Benefits Casework Level category, and you will be integral to ensuring the ongoing quality of the service provided. You will also contribute to the exciting work that we do with other advice organisations, local MPs and councillors to influence change and policy in the social welfare system.
Advice is a vital service for Disabled People. By joining our team, you will be at the forefront of the fight for equality and justice, as well as supporting Disabled people to claim benefits they are entitled to.
dasl’s success comes from the dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we provide, as well as our commitment to investing in and developing staff. We work flexibly between home and our accessible office in Brixton.
Ideally, you will have a minimum of one year’s experience of advising on welfare benefits.
To apply, please submit the Application Form.
We strongly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
Closing date: 5pm on Friday 17th October 2025
First stage interviews: Thursday 30th October (online)
Second stage interviews: Tuesday 11th November (in-person)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. The ideal candidate must be within the postcodes of L, CW, WA, WN, PR, FY, BB, BL, M, SK, S, DN, HU, HD, HX, WF, LS, HG, BD, YO, OL.
The candidate must enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans.
How to Apply
If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
How to Apply
To apply for this position, please submit the following:
• Your CV, outlining you relevant experience, skills and knowledge.
• A cover letter, tailored to this role, which must address the screening questions within the JD.
You cover letter should clearly demonstrate how you meet the essential criteria and competencies for the role. Applicants that do not include responses to the screening questions may not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guidelines Manager
Contract: Fixed-term contract, 6 months
Salary: Up to £45,000 (depending on experience)
Place of Work: BSH Headquarters, 100 White Lion Street, London, N1 9PF (hybrid working, 2 days per week in the office)
Hours: Full-time, 35 hours (normally 9am-5pm, with an hour unpaid for lunch)
The British Society for Haematology (BSH) is the largest UK multidisciplinary Haematology Society with over 3,000 members. Our activities include running education events and courses (including our flagship Annual Scientific Meeting held in April), producing guidelines, awarding grants, and raising the profile of haematology.
The role of the BSH Guidelines is to provide haematologists with up-to-date advice on the diagnosis and treatment of haematological disease and also on laboratory haematology practice, primarily by the production of evidence-based guidelines.
The co-ordination and commissioning of the required guidelines is carried out by 4 task forces, each responsible for a specialist area; blood transfusion, haemostasis & thrombosis, haemato-oncology and general haematology. It is also the responsibility of each task force group to ensure that guidelines are reviewed regularly and updated as appropriate on the BSH website. BSH Guidelines is overseen by an Executive Committee which consists of a Chair and Vice-Chair of BSH Guidelines and the Chairs of each of the four Task Forces.
Each Task Force will have between 10 - 15 guidelines in production or review at any one time, with an average of 2 - 3 being published each year (approximately 10 - 12 in total). The guidelines are written by nominated writing groups with members of the Task Force taking responsibility to ensure they are written to the correct standards and specification. The finished guidelines are usually published in the British Journal of Haematology and are made freely available on the BSH website. Each Task Force will meet 3 - 4 times a year to discuss the progress of the guidelines and any other pertinent business.
The Role
This is a six-month, full-time role to cover an extended period of staff absence. We are looking for someone to cover the role but we’re looking for someone who can do more than just maintain the status quo. We want a dynamic individual who will actively engage with the role, bring fresh ideas, and look for ways to develop and improve the work. There is real opportunity here for someone who’s keen to make an impact and explore new directions for growth and innovation.
Essential Skills and Experience
- Experience in guidelines production.
- Financial reporting experience.
- Excellent written and verbal communication
- Strong negotiation skills and decision making skills
- Ability to analyse problems and recommend a course of action
- Positive and pragmatic approach to achieving results
- Strong interpersonal skills and a team player
Please note, this is an urgent role, therefore applications will be reviewed on a rolling basis. The role will close if a suitable applicant is found, so please do not hesitate in applying for this position.
Interested?
Applying is easy – simply click the apply button. You will be directed to our candidate portal. There you can see the full Role Profile and upload a CV and Covering Letter outlining your suitability for the role according to the job description and person specification.
The British Society for Haematology is committed to equal opportunities and values diversity in its workforce. We know the value different voices bring and strongly encourage applicants from all backgrounds to apply and will keep applications open until we have satisfactory representation on our shortlist.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preferably London due to the clients you'll be working with; however, we will accept applications for any UK Trust office. This is a hybrid role, and 40-60% of your week will be in the office
Interviews: 3rd and 4th November
For more information, or to apply, please click 'apply now' to be directed to our website.
We’re looking for a bold and creative Business Development Manager to join The King’s Trust. This is an exciting opportunity to drive forward some of the most innovative commercial campaigns, cause-related marketing and fundraising products in the charity sector. Your work will directly power our mission to support young people to live, learn and earn, while helping us grow long-term, high-value brand partnerships.
In this role, you’ll take the lead on securing six-figure strategic partnerships from the consumer and leisure sectors. You’ll work closely with brand, youth marketing, commercial and senior leaders to develop pipelines, respond to briefs, and create bespoke opportunities that inspire brands to work with us. With your relationship-building skills, commercial acumen and creative flair, you’ll deliver compelling pitches, proposals and presentations that showcase the power of purposeful partnerships with The King’s Trust.
If you’re a confident partnership builder with a track record of winning big, thrive in a target-driven environment, and love bringing ideas to life through creative campaigns, we want to hear from you. Join a team that’s ambitious, collaborative and focused on transforming futures, and play your part in helping more young people unlock their potential.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Business Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of a Business Development Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Youth Development Outreach Worker
Oasis Community Hub Hadley and North Middlesex University Hospital
Hours: Full-Time
Contract: Fixed Term to March 2026, (With View To Extend)
Salary: £31,312 per annum, (Inclusive of London Allowance)
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking to recruit a Youth Development Outreach Worker to join the Oasis Youth Support project at North Middlesex University Hospital. This project offers support to young people who have attended the Emergency Department due to violence in order to promote positive outcomes.
Key responsibilities will include:
· Offering intensive 1:1 support to the young people referred to the project by hospital staff following an attendance at ED due to violence or aggression. Support for the young person can include liaising with parents/carers, safeguarding services and other agencies/networks with the purpose of increasing positive outcomes.
· Being a physical presence in the department, working with key staff within NMUH to ensure all young people who come into ED as a result of a violence or aggression are able to access support where required.
· Planning and delivering sessions focusing around specific areas of violence reduction for young people and professionals.
You could be successful in this role if you:
· Have a relevant experience working with young people using a Youth Work approach and seen a positive impact from that work
· Are committed and passionate about working with young people who have experienced violence using a young person centred, trauma informed approach.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. If you require any assistance to overcome potential barriers to application, please let us know by visisting the Oasis Charity Jobs Website.
Closing date for completed applications is 9am Friday 24th October 2025.
2025.
Interviews will be held during the week commencing Monday 3rd November 2025
in Ponders End, Enfield (more details TBC nearer the time).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a tangible impact in the charity sector? This is an exciting opportunity to join The Mulberry Centre at a pivotal time. As we celebrate our 25th anniversary in 2026 and prepare for a series of high-profile fundraising initiatives, this is your chance to be part of something truly special. With the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital, we’re ready to enhance our collaboration with local NHS services and broaden our impact within the community.
Since 2001, The Mulberry Centre has been providing essential cancer information and support services to over 18,000 people. With our income now exceeding £750,000 and growing fast, we’re set to expand even further and we need someone like you to help secure the vital funding that will enable this growth.
Working closely with the Head of Fundraising and Engagement, you will play a key role in implementing fundraising plans that focus on researching, building relationships, and providing exceptional stewardship to corporate partners and major donors. This position will actively contribute to the development of broader fundraising strategies to support the organisation's growth. In addition, the role is responsible for the creation and growth of a legacy giving programme. This will involve working with solicitors, accountants, financial advisors, and other professionals to identify potential legators. You will engage in research, build relationships, and host targeted events to cultivate support for legacy giving. Furthermore, you will collaborate with the Head of Fundraising and Engagement and the Marketing and Communications Lead to develop strategies for marketing legacies and expanding this critical area of support.
The ideal candidate will be a skilled multi-tasker with strong project management and interpersonal abilities, capable of meeting tight deadlines and managing important partnerships effectively.
To apply, candidates must submit a comprehensive CV along with a covering letter. The covering letter should include a supporting statement that demonstrates how you meet the personal specification for the role. Please note that applications will only be considered if both documents are provided.
The client requests no contact from agencies or media sales.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dedicated and qualified advocate to join our team, delivering Independent Mental Capacity Advocacy (IMCA) and NHS Complaints Advocacy (NHS CAS) for residents of Havering. This role is about much more than casework—it’s about empowering people to understand their rights, have their voices heard, and influence decisions that shape their lives. As part of our advocacy team, you will stand alongside individuals during some of their most challenging experiences, ensuring fairness, dignity, and respect are at the heart of every decision.
This is a role for someone who combines professional expertise with compassion, who can navigate complex systems while building trusting relationships with the people we support. You will be part of a values-driven organisation that champions independence, equality, and inclusion—working not only with individuals but also alongside professionals and community groups to strengthen awareness and access to advocacy.
Our mission is to provide advice and support to empower anyone experiencing a mental health problem. We provide services, raise awareness and promote
The client requests no contact from agencies or media sales.
Location: Based in London – 3 days in the office/week.
Salary range: £37,000-42,000
Contract: Full-time. Permanent
Benefits:
● 22 days leave (and statutory holidays), increasing by 1 day for the first year worked and then by 2 days for each year of service after. Extended paid leave over Christmas / New Year.
● Generous pension contributions, increasing for each year of service
● Private health insurance and cycling to work scheme
About EJF
EJF exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating.
EJF investigates and exposes abuses and supports environmental defenders, Indigenous peoples, communities, and independent journalists on the frontlines of environmental injustice. We work internationally to drive changes to the very ‘architecture’ of environmental governance, securing permanent solutions to protect our planet.
With over 115 staff, including grassroots mobilisers, filmmakers, investigators, and advocates in 16 countries, we campaign to protect our global ocean, climate, wetlands, and forests, as well as environmental defenders.
About the role:
EJF seeks a dynamic and highly organised individual to join our expanding Environmental Defenders (ED) programme. This is an exciting opportunity to join our team as we scale up support for grassroots leaders who protect our planet and defend interlinked human rights.
Working closely with the Global Programme Coordinator, the ED Programme Officer will enable EJF to deliver tailored training on advocacy, investigation, and filmmaking to environmental defenders worldwide. This starts with supporting the coordination of our new Ocean Defenders project alongside EJF’s teams in Southeast Asia and West Africa.
As an effective multitasker and skilled coordinator, you will lead the operational and logistical elements of our capacity-strengthening programmes. You will build and maintain strong relationships with our partners, ensuring the delivery of high-quality, tailored support. The role requires excellent planning abilities, a strong attention to detail and a passion for helping others.
This position offers significant room for growth and learning. The successful candidate will be given opportunities for development such as participating in training projects overseas and growing project management responsibilities.
Key responsibilities:
Taking instruction and guidance from the Global Programme Coordinator (and in her absence, a named member of the Senior Management Team), the Environmental Defenders Programme Officer will:
● Plan and organise in-person (and remote) support for environmental defenders – leading on scheduling, budgeting, logistics and other administrative elements of the EJF support.
● Support the implementation of the capacity-strengthening programme, following up with colleagues and partners to ensure continuous progress towards deliverables.
● Coordinate with environmental defenders (grassroots NGOs and other civil society leaders) – maintaining relationships with focal points, collecting feedback, and monitoring support needs.
● Contribute to the implementation and improvement of the monitoring, evaluation and learning (MEL) processes, to measure the programme’s impact, the quality of the support provided and adapt to emerging needs and priorities.
● Support with creating new and streamlining internal processes – developing templates, centralising training materials, and facilitating the sharing of lessons learned across teams.
● Assist with production of reports to funders and in securing new and additional funding for the programme.
● Support communications efforts on the Environmental Defenders programme, drafting impactful content for the website, sharing successes with the EJF comms team and identifying other opportunities to improve the programme’s visibility.
● Ensure that digital images from the Programme and from partners are logged in the EJF image library and utilised effectively to drive engagement in the programme.
● Conduct research and participate in networking opportunities to identify potential organisations and individuals to join and benefit from the Environmental Defenders Programme.
● Liaise between partners and EJF’s finance function to ensure that activities are delivered within budget, delivering value for money.
Essential experience and skills:
● Experience coordinating logistics for international trips, events or complex projects.
● Proven ability to build and maintain relationships with partners (NGOs or others) from different cultures and across time zones.
● Experience in managing complex schedules and meeting deadlines.
● Experience with budget management (planning and reporting) and ensuring cost-effective use of resources.
● At least two to three years’ professional work experience in a relevant field (e.g. environmental action, human rights, international development, project management, etc.)
● Strong research, written and verbal communication skills, with an ability to present information in a clear, compelling way to diverse audiences (in person and online)
● Excellent organisational skills and the ability to manage multiple workstreams.
● Excellent attention to detail and high reliability.
● Proactive and solutions-oriented mindset.
● Ability to adapt to changes in plans and a quick learner.
● Strong interpersonal skills, with the ability to work diplomatically and collaboratively with partners from diverse cultures.
● A deep-rooted commitment to environmental justice and a determination to change the world for good.
Desirable experience and skills:
● Fluency in additional languages: French, Portuguese, Thai, Bahasa or Spanish.
● Background working with people and organisations in the Global South, and an understanding of decolonial approaches.
● Experience in designing or implementing training programmes.
● Experience with advocacy, communications, policy change or filmmaking.
● Experience in developing templates and standardising practices (e.g. SOPs, M&E, feedback processes, training materials).
● Experience working within non-profit organisations.
We are actively seeking candidates from diverse backgrounds, cultures, and experiences, and we strongly encourage applications from individuals who are underrepresented in the environmental sector.
Even if you don’t meet every requirement listed, we encourage you to apply. We value potential and dedication, and we are committed to providing development opportunities to help the right candidate grow into the role.
To apply:
- Please send your CV and a brief cover letter (1.5 page maximum) to the email address provided. Please begin the names of both files (CV and cover letter) with your own name or initials (e.g. Alba.Smith_CV or AS_CV).
- Closing date for applications: Thursday 23rd October 2025
Interviews: Starting 29th October 2025
- Candidates must have the legal right to live and work in the UK. EJF is an equal opportunities employer committed to fostering diversity within the workplace.
- If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Head of Income Generation and Marketing
- FTE £37- £42k dependant on experience.
- 35 hours a week (flexible for right candidate).
- Home based with travel for events and meetings.
The PDA Society is looking to recruit its first ever Head of role and we believe the right person could be transformative for our organisation. We are a small charity that makes a big impact – and we are excited to recruit someone who is hands on, pragmatic and experienced in raising income onto our team.
We are looking for a goal oriented, entrepreneurial individual who can help us maximise our fundraised and earned income through effective relationships and online communications. Over the next three years, we must significantly expand our free services and support offers for the people who most need them – and this role will be entrusted with ensuring we can afford to do that.
You will be part of a fast moving, high performing team who are determined to make a difference. This is a small organisation where senior team members do as well as plan. So while you’ll be setting direction and leading strategy, you’ll also be rolling your sleeves up and delivering directly alongside colleagues. You’ll be supported by a small communications team and a small budget to commission trust applications, and you’ll hold responsibility for maintaining trust funder relationships and ensuring reporting is timely and accurate.
If you have provable experience in growing income in a small charity or training organisation, are excited by growth, and want to make a difference to some of the most underserved disabled people in the UK this could be the job for you.
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Farm Assistant – Community Gardening
Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ with some work at other community locations
Hours: Part-time (16 hours per week, 0.4FTE)
Contract: 3 Years Fixed Term
Salary: £10,616 per annum (£26,542 for 1 FTE)
Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We are looking for a Community Gardening Assistant who will support the Farm Lead and community development lead for Southampton in delivering the vision for the farm, the oasis academies, and its wider community by supporting the growth of the farms garden project, as well as community gardens across the city. These tasks will include:
· Delivering garden based educational and wellbeing boosting activities
· Working alongside our volunteers, young people, and adults with learning disabilities to care for the garden by planting, watering, and sowing.
· To work with Oasis Academies across the city, as well as partner organisations, to support the creation of community garden spaces to boost wellbeing across the city.
The successful applicant will need to demonstrate:
· Relevant qualifications or experience in horticulture
· The flexibility to work across the week,
· Excellent verbal communication skills
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days annual leave (plus BH), rising to 30 days after 2 years of service (pro rata).
If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well as a Community Gardening?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will close 9am Monday 20th October 2025. Interview dates: TBC.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB OPPORTUNITY
Sessional Youth Worker (Oasis Community Hub Hadley)
Hours: Flexible
Contract: Sessional
Hourly Rate: £13.98 per hour
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking to recruit a Sessional Youth Worker to join the Oasis Youth & Community Team.
Our team offer a wide variety of Youth Work activities that promote the development of young people, including open access youth club sessions, holiday clubs, mentoring, sports activities as well as targeted support. Training will be given.
Key responsibilities will include:
- Working as part of a team be responsible for supporting on activities for young people within a number of sites in which we operate, including Oasis Academy Enfield, Oasis Academy Hadley, Ponders End Youth Centre and Bell Lane Youth Centre as arranged.
- Ensuring the safety and wellbeing of all young people accessing our projects.
- Leading on activities that support the holistic development of young people.
You could be successful in this role if you:
· Are committed and passionate about working with young people.
· Have enthusiasm and work positively and inclusively with others.
· Enjoy working within a team setting.
· Are available to work evenings and unsociable hours.
· We are particularly interested in individuals will skills or interests that they can bring to their work with young people, leading projects or activities where relevant.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role.If you require any assistance to overcome potential barriers to application, please let us know.
This is a rolling vacancy and if successful you will be invited in for an interview.
As this is a sessional position, we are unable to guarantee working hours.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a part-time Money Skills Coordinator to help us deliver our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered online or in-person in a range of different locations across our network.
The role holder will take ownership of the planning and running of our money skills workshops, including setting them up on our systems. They will also act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard.
For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal, technical and presentation skills.
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Full training given
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The role is based in our Kensington head office and across a range of locations in South & West London and West Kent, delivering in-person support to our branches running our Money Skills workshops. The role will also entail some evening working e.g. workshops, forums or team training (TOIL will be available). There may be some opportunities for remote working.
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Contract start date (as soon as possible)
The client requests no contact from agencies or media sales.