Finance and operations director jobs
About the role:
As a key member of the Supporter Services team, you will be responsible for the following areas. This role is central to ensuring the accuracy and integrity of our income processing and giving the best to our supporters.
Donation Processing and Financial Accuracy: Handling donations, analysing bank statements, managing direct debits, and ensuring gift aid/GDPR compliance.
Supporter Communication: Responding to enquiries on the phone and in emails, sending thank you letters and receipts.
Database integrity: Maintaining accurate database records that support the Finance and Supporter Engagement teams.
About you:
You will be passionate about delivering excellent supporter care and committed to continuous improvement. Attention to detail is essential, as is the ability to work flexibly and collaboratively within a team. You’ll be keen to improve our systems and processes, and confident in handling financial and database-related tasks. Experience in customer service or supporter care is desirable, and a willingness to learn and grow in the role is key.
Why this role matters:
This role sets the standard for supporter care within the organisation. You’ll be on the front line of building and maintaining relationships with our supporters and churches, ensuring every interaction reflects our commitment to showing our supporters how valued they are.
If you’re someone who thrives in a detail-oriented, mission-driven environment and wants to make a meaningful impact—we want to hear from you!
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Care Manager
Are you an experienced leader in residential care?
Do you thrive in a compassionate, faith-driven environment?
Ready to lead a dedicated team towards excellent care? Join us at Luff House!
We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care team. Luff House offers residential care, dementia care and respite care along with retirement support in a superb, purpose-built environment on the fringes of Frinton-on-Sea. This role is more than just a job – it’s a calling.
We are looking for a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI
As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.
Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w
What You’ll Do:
- Ensure high-quality care in line with our policies and Christian values;
- Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
- Oversee the development and implementation of care plans
- Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
- Manage complaints from residents, relatives and staff in accordance with Society policy;
- Engage with local church and community groups to maximise voluntary help and spiritual support available;
- Uphold the Christian ethos of the home through leadership and example.
What You’ll Bring:
- Management experience in a residential care home or similar setting;
- Qualification in Health & Social Care (Level 3 or above);
- Strong leadership and people management skills;
- A passion for person-centred care and working with older people;
- Excellent organisational and communication abilities;
- IT proficiency (Microsoft Word, Excel, and Outlook);
- Ability to manage workload and remain calm under pressure.
Please read the job pack here
Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.
Why Join Us?
- Salary: £47,000 to £50,000 per annum
- 5 Weeks' paid holiday per year as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox – including an Employee assistance programme
- Care Friends referral
- Long-standing service rewards
- Birthday rewards
- Life assurance scheme
- Pension scheme
Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Luff House is waiting for you!
Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to play a pivotal role in ending impunity for corruption and defending democracy?
Spotlight on Corruption has an exciting opportunity for a passionate and creative individual with a flair for networking and a track record of bringing in funds for charitable causes to lead our fundraising programme.
Now more than ever, powerful anti-corruption voices are needed in a fragmented world where democracy is under threat globally. Join our small, tenacious, driven and highly collaborative team, and be part of the anti-corruption movement creating a more hopeful future.
Deadline for applications is 23.30 on 18th October 2025.
About Spotlight
Spotlight on Corruption is a bold, brave voice that pushes forward the anti-corruption agenda in a pragmatic and credible way. We are agile and opportunistic, seizing political opportunities to push for reforms, while continually building the evidence base through our court monitoring, enforcement tracking and research. We punch above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.
Spotlight’s team consists of an Executive Director, Deputy Director, Head of Finance & Operations, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. The Senior Philanthropy and Partnership Manager is a new role, bringing the staff team to eight. We are committed to maintaining our exceptional team working environment, flexible working arrangements, and ensuring that staff are recognised, respected and have opportunity to develop in their roles.
In the six years since it was established, Spotlight has had significant trust fundraising success and established strong relationships with institutional funders who understand our work and its impact. Under a new three year strategy we are seeking to sustainably grow and diversify our funding base - across trusts and foundations and by establishing a major donor programme to enable us to increase our impact.
We are looking for someone experienced, ambitious and creative to be our first Senior Philanthropy and Partnership Manager, to drive our fundraising strategy, create new opportunities and relationships, lead the cultivation and stewardship of new trust funders, and develop a new major donor fundraising programme.
In this role you will have strategic accountability for fundraising and overseeing progress towards fundraising targets, working with the team and the Board to generate ideas and deliver proposals for raising funds, and for highlighting our impact to potential donors. You will be a hands-on fundraiser, who builds relationships with donors, keeps on top of developments in the funding landscape, develops compelling and creative pitches and proposals for funders, and as a result delivers sustainable income generation to ensure Spotlight achieves our organisational goals.
Key responsibilities
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Lead on executing Spotlight’s fundraising strategy and donor management
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Identify, maintain and develop a robust pipeline of prospects and funders across high-net-worth individuals, trusts and foundations and other appropriate giving vehicles
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Nurture long-term relationships with existing and prospective trusts and foundations, high net-worth individuals and Donor-Advised Funds
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Work with the team to develop exciting ideas to pitch to funders and to highlight our impact, as well as identifying funding gaps and opportunities
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Prepare and submit high-quality, tailored grant applications to secure trust funding for specific projects and core activities
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Work effectively and collaboratively with the wider team, Executive Director and Board to deliver the fundraising strategy and embed fundraising confidence and process across the team
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Work with the team to develop Spotlight’s impact story and generate ideas about promoting Spotlight’s work, in line with our values
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Track our fundraising efforts and maintain an effective overview of relationships through our Beacon CRM system
Person specification - essential criteria
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A creative and proactive mindset, with the ability to take initiative and generate new opportunities
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Proven ability to communicate effectively and persuasively, with strong oral, writing, presentation, relationship building and networking skills
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Proven track record in developing and nurturing productive and long-term relationships with potential funders
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Proven track record of meeting targets from a high-value fundraising programme (trusts and major donors)
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Proven track record in researching and identifying new trust and major donor prospects, and developing effective cultivation, solicitation and stewardship plans
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Experience of developing exciting pitches and high-quality funding proposals with narrative and financial reports
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Collaborative and solutions-focused, with the ability to lead internal engagement in fundraising and grant management
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Highly organised, with the ability to prioritise and meet deadlines and excellent attention to detail
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IT proficiency, with the ability to maintain accurate and timely records using our Beacon CRM system
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An understanding of due diligence in relation to donors and donations
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A passion for fighting corruption
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Eligibility to live and work in the UK
Person specification - desirable criteria
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Ability to think strategically about fundraising and how it interacts with the overall organisation strategy
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Experience of raising funds a field that is relevant or related to fighting corruption
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Good financial literacy and understanding of project budgets and restricted / unrestricted funding
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Experience of organising major donor cultivation events
Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity. We encourage candidates from different backgrounds and experiences to apply, especially those from underrepresented groups. If you don't meet 100% of the qualifications but are excited about the role, we'd love to hear from you.
Working arrangements:
Two year contract with a view to making this a permanent role. Four days (28 hours) per week - with flexibility depending on the right candidate. 24 days of annual leave (pro rated from 30 for full-time roles) plus pro rated public holidays. Remote working from home required, with regular meetings - sometimes at short notice - in London. Flexible working available.
Responsible to: Head of Finance & Operations
Start date: As soon as possible
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 20th October.
We anticipate that interviews for short-listed candidates will take place via Zoom during w/c 27th October or w/c 3rd November (first round). There will be in-person interviews in London following that (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
Use your housing expertise to support the growth and excellence of a fast-growing and highly respected youth charity.
We are seeking an exceptional housing leader who brings experience of supporting organisational growth and excellence in social housing.
One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.
In the last five years, we have trebled our income to £40m, more than doubled our staff numbers to 750 and increased our social housing units from 350 to nearly 800.
This is a new role that we have created to provide leadership to our supported housing (including YP OFSTED regulated housing) services. As our lead professional for housing and member of the Extended Executive Leadership Team, this role will be responsible for developing a housing vision and strategy aligned to the wider organisational strategy. This will ensure quality across all our housing sites and the overall scope of service delivery aligns and exceeds the expectations of our internal and external stakeholders.
With planned growth to 1000 units in the next two years plus preparing to be a Large Registered Provider this role will ensure processes, structures, systems and resourcing meet regulatory requirements and are consistently and innovatively delivering best value, sustainability and positive impact.
If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.
For more information please see the job pack attached. Closing date 13th October.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Director of Engagement & Fundraising
Location: London (Hybrid)
Salary: £140,000 per annum
Contract: Permanent
Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything we do.
We are the UK’s oldest and largest children’s charity, and today our mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, we are responding every day to the changing world children are growing up in. children.
This is a pivotal moment for the NSPCC. We are establishing an Engagement & Fundraising Directorate to modernise how we connect with supporters and unlock new opportunities for growth and that is why we are on the hunt to find a bold, visionary, and collaborative leader to join us as our Director of Engagement & Fundraising.
What You’ll Do:
As our new Director, you will lead the charge in transforming our income generation strategy and driving sustainable growth. You’ll inspire and empower teams to achieve their best, champion supporter-first thinking and strengthen our brand and digital presence to reach more people than ever before. Sitting at the heart of our Executive Board, you’ll shape strategy, spark innovation and deliver real impact for children on a national scale.
This is an opportunity to shape the future of the NSPCC and ensure we can protect children for generations to come.
Who You Are:
You will bring a proven record of driving income growth at scale, with deep expertise in fundraising and supporter engagement, including digital. You’ll be an experienced leader of large, diverse teams, skilled at guiding transformation with clarity and resilience. Strategic yet hands-on, you combine vision with execution and you are an outstanding communicator who can inspire trust and build strong relationships at every level.
Above all, you’ll be driven by the belief that together, we can end child abuse.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know including how to apply.
Closing date: Wednesday 8th October, 9am.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for an Advocacy Director (temporary position to cover maternity leave) to join our team. The Director of Advocacy plays a key role in influencing UK government decision-making around preventing and responding to hunger and nutrition crises globally. This senior leadership position will be responsible for shaping and driving an impactful advocacy agenda that aligns with Action Against Hunger’s mission to respond effectively to humanitarian crises worldwide and to detect, prevent and treat child undernutrition. Additionally, the role will position the charity as a trusted partner and reliable recipient of UK government humanitarian grants.
This is a great opportunity for someone with experience in both advocacy on humanitarian crises and related subjects, and a good understanding of UK ODA funding mechanisms. The Director of Advocacy oversees a department responsible for both Action Against Hunger’s UK advocacy and campaigns work and for managing UK government and related income streams.We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 25-Sep-2025 23:30
Planned date to begin interviews: 01/10/2025
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.
About Us
The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.
Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.
The Role
As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.
Key Responsibilities
- Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
- Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
- Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
- Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
- Other Duties: Any additional tasks required for effective organisational functioning.
Key Details
- Job Title: Executive Director
- Salary: £67,000 per annum
- Contract: Permanent, full-time (35 hours per week)
- Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.
Person specification:
- Degree level qualification or equivalent
- Expertise in strategic, anti-racist approaches to race equality
- Strong oral and written communication with diverse audiences
- Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
- Current awareness of developments in the race equality arena
- Lived experience of racialisation, applied to policy and practice
- Senior leadership with strategic planning and business implementation
- Proven track record in securing varied funding and managing charity finances and governance
- Skilled in report writing, research, presentations and policy influence
- Commitment to CRER’s mission, aims and values
- Relationship-building and interpersonal skills at all levels
- Strategic, analytical thinker who works well under pressure and exercises sound judgement
- Flexible team player with initiative
- Highly motivated self-starter driven to advance racial equality in Scotland
While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.
The information pack can be found attached to this advert which includes details on how to apply. For an informal and confidential conversation about this position, please contact Jenny at Harris Hill via the apply button with suitable times to speak.
Closing date for applications: 9am, Monday 22nd September 2025.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.
The Churchill Fellowship is a unique community of changemakers, united by a mission to learn from the world and transform lives across the UK. Since 1965, we have awarded over 6,000 Fellowships to individuals tackling society’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces. Each year, we award around 100 new Fellowships to individuals who bring their lived or learned experience to issues they care passionately about. We support them to travel overseas, discover new solutions, and bring that learning back to benefit communities across the UK. Collectively, they create impact that reaches across sectors, generations and regions.
As we celebrate our 60th anniversary and look ahead to the next chapter of our work, we are seeking a talented and values-driven Chief Operating Officer to help shape and strengthen our organisation for the future.
Reporting directly to the Chief Executive and working closely with Trustees and the Senior Leadership Team, the COO will provide strategic and operational leadership across finance, governance, compliance, risk, digital infrastructure, facilities and data management. You will ensure our systems are robust, future-focused and aligned with our mission, enabling us to deliver with confidence and ambition. You will also lead the organisation’s approach to sustainability, embedding practical systems and policies to reduce our environmental impact.
We are looking for an experienced leader who combines strong financial acumen with broad expertise in governance, risk and compliance. You will be able to translate strategy into effective systems and processes, while also driving digital innovation and operational improvements. Just as importantly, you will bring a collaborative and inclusive leadership style, with the ability to develop a positive culture and inspire high performance across your teams. Strong influencing, communication and relationship-building skills will be essential, alongside a passion for our mission and values.
At the Churchill Fellowship, we are guided by the values of inclusivity, investment in people, appreciation, collaboration and creativity. We are committed to equity, diversity and inclusion in everything we do, and we welcome applications from candidates of all backgrounds who share our mission to support individuals dedicated to transforming society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Are you a talented HR professional with an interest in international development and global affairs?
Do you want to work with one of the largest and most innovative NGOs in the world, one which is was born in, and is led from, the Global South?
Part of the global BRAC family, BRAC Europe is looking for an experienced HR business partner to join our team of approx. 20 staff as we embark on a new growth strategy in Europe.
This newly created role will be responsible for all aspects of HR, reporting to the Director of Finance and Operations.
The role will suit a self-starter who is as equally at home handling strategic issues such as compensation and benefits or organisational culture, for example, as they are managing the details of, say, a recruitment process or ensuring our HR policies remain legally compliant.
Please note this role is being offered on a part-time (0.6 FTE) basis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Access to Justice Founation is seeking a manager to lead data systems, quality, and management across our organisation. The successful candidate will:
- Oversee data collection – ensuring we collect the right data, in the right way, as accurately as possible
- Maintain the systems that hold our data (primarily Salesforce)
- Support colleagues to access, use, and present our data.
This role will report into our Operations Team, which has a cross-functional remit and provides support to all other teams at the foundation. We’re looking for someone who can work collaboratively and employ a customer-centric approach to support colleagues and enable their work. Further, the Foundation is in an exciting period of growth, and we’re currently making a major investment in our Salesforce instance while also developing our team’s data capabilities. We’re looking for someone who is proactive and enthusiastic to jump into this role. You will help nurture and support a critical piece of our organisational infrastructure and our team’s capacity. With support from the senior management team, you will be at the heart of our efforts to successfully manage all our data and related systems.
Please see the full job description and recruitment pack below.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Operation Smile UK as our new Communications & Content Officer, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. If you’re passionate about storytelling, campaign coordination, and making a real difference, we'd love to hear from you.
Job Purpose
The Communications and Content Officer supports the delivery of engaging and effective communications across Operation Smile UK’s channels. The postholder will create and coordinate content that raises awareness, supports fundraising, and strengthens the organisation’s profile in the UK.
Key Responsibilities
Content creation and content management
- Working with the Senior Communications Manager, research, draft, and edit compelling content for the UK website, newsletters, and print materials.
- Support the reimagining of existing content to ensure messaging is fresh, relevant, and audience-led.
- Collate and maintain a library of case studies, stories, and assets for use across teams.
- Ensure brand voice and tone are consistently applied across all communications.
Digital and organic social media
- Develop and maintain a social media content calendar which supports our Communications Strategy and liaise with our Social Media Freelancer to plan and approve posts.
- Contribute to the delivery of multi-channel campaigns, liaising with internal stakeholders and suppliers to create assets and meet deadlines.
- Assist with monitoring and reporting on content performance, identifying opportunities for growth and engagement.
Campaign coordination
- Support the planning and scheduling of communications campaigns like World Smile Day and advertising events like our annual carols concert.
- Manage feedback processes to ensure the timely delivery of content and materials.
- Act as the first point of contact for all content requests from across the organisation.
Administration and finance
- Collate quotes for expenditure and liaise with suppliers as required.
- Track invoices, ensuring coding is accurate and amounts match agreed quotes.
- Maintain organised systems for content workflows, approvals, and campaign schedules.
Monitoring and evaluation
- Gather engagement and performance metrics from all channels.
- Provide regular reports to the Senior Communications Manager.
- Suggest improvements to optimise performance and impact.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Group Financial Controller | London | Permanent | £97,166 - £109,699 + Benefits
For a complex global organisation undergoing significant change and transformation, we are recruiting a permanent Group Financial Controller. This role will lead all global financial accounting and statutory reporting. It will support the CFO and Global FD in the leadership and management of all financial accounting, including corporate statutory reporting across the Charity group and 40+ subsidiaries, month-end close and financial compliance, consolidation and balance sheet reporting, audit, short-term cash flow forecasting and working capital management including inter-company. Leading a large multi-disciplined team via 6 direct reports, the Group Financial Controller will also manage the performance of the offshore Managed Service Provider and SAP finance processes.
Main Duties:
- As part of the Finance Leadership Team, direct and manage finance staff globally
- Lead the improvement of the quality of the financial close processes in SAP and the accuracy of data
- Lead and deliver monthly reporting and insight on balance sheet for inclusion in MI
- Lead delivery of embedding and improving a new weekly 13-week cash-flow forecasts model
- Lead improvements to cash forecasting at entity level to the direct method short term 13-week cash flow forecast
- Lead and deliver year-end reporting process in accordance with UK GAAP and Charities SORP
- Coordinate preparation and audit of statutory accounts for all entities globally
- Ensure financial policy framework is robust and clears all accounting and reporting standards
- Oversee establishing of new subsidiaries, branches and legal entities globally, working with global colleagues across Tax and Legal
- Work with the shared services offshore MSP (TCS) and Head of Global Processes to ensure continuous improvement of delivery
- Work with the Director of FP&A to ensure framework is robust to meet all monthly MI and statutory reporting
- Act as key change agent for all finance change projects
- Develop the Group and Global Finance Team, and ensure duplication of activities across the SSC, regions and countries are reduced
Person Specification:
- CCAB Qualified with experience working in complex global companies
- UK GAAP and statutory reporting both local and group
- Group consolidations
- Substantial experience of delivering large-scale change
- Previous experience of leading multi-location finance teams
- Management of short-term cash-flow models and forecasting
- Strong intercompany experience and experience of big data
- Experience of leading a geographically dispersed and culturally diverse team
- SAP experience
- Shared Services experience
- Treasury Operations and Direct and Indirect Tax experience would be desirable
- Charities SORP would be desirable
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
37.5 hours per week
Hybrid role - up to 1 day a week from home
Job Purpose
As a central part of the HR team, the HR Administrator helps keep everything running smoothly behind the scenes. Acting as the first friendly face for staff and managers, from supporting day-to-day administrative operations to partnering with HR Business Partners, the postholder helps create a positive, people-first experience across the organisation aligned with the Hospice’s values.
About Us
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity who retain an interest in the oversight of the Hospice. Our mission is to provide compassionate, specialist palliative care to people in the diverse community of East London who are living with life-limiting illness. The Hospice seeks to be an outstanding provider of palliative and end-of-life care. Each employee is critical to delivering and maintaining those standards in accordance with the Hospice’s core values.
Key Responsibilities
1. HR Team and Service Support
- Act as the first point of contact for all HR queries (phone, email, in person) escalating where necessary.
- Monitor shared and team inboxes, providing administrative support to the HR team.
- Build and maintain positive working relationships across the hospice.
- Support the HR Business Partners in all areas of HR delivery including policy updates and audit process.
- Coordinate, arrange and take minutes at key meetings.
- Manage stationery and stock supplies for the HR team.
2. Recruitment and Onboarding
- Draft and publish job adverts and vacancy packs to internal and external platforms.
- Assist hiring managers with shortlisting, interview scheduling, and candidate communications.
- Carry out all pre-employment checks, including references, DBS, right-to-work, and Occupational health.
- Prepare offer letters and contracts of employment.
- Add new starters to the HR System and order fobs and name badges.
- Organise and deliver new starter HR inductions.
3. HR Systems and Administration
- Maintain accurate personnel records in line with GDPR and hospice procedures.
- Manage key compliance tasks including DBS renewals, right-to-work checks, and professional registration monitoring.
- Report on HR metrics.
- Maintain the HR Portal and rota management system.
- Process payroll changes including starters, leavers, absences, contractual changes and other miscellaneous updates.
- Produce and issue routine HR communication (maternity, leaver, probation letters).
- Manage employee benefits and general employee administration queries.
- Track and support performance review and probation processes.
- Support managers with absence management administration, escalating complex matters to the HR Business Partners.
Further information about the role can be found in the Job Description.
To apply, please click the Apply button to visit our website.
Closing date: Wednesday 8th October 2025
Interview date: Thursday 16th October 2025
Regional Operational Manager
Service: Services and Innovation London
Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)
Location: Various areas across London
Hours: 29.6 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
· Proven leadership experience managing services for vulnerable children, young people, and families.
· Strong background in team management, budget oversight, and quality assurance.
· Skilled in stakeholder engagement, partnership building, and service development.
· Experience with tenders, funding bids, and strategic growth.
· Knowledge of safeguarding, compliance, and data-driven performance monitoring.
· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
· Excellent communication, project management, and organisational skills.
· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follow the link to our website and click 'Apply Now' below to complete our online application form
· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




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