Finance and reporting officer jobs
Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives
Key Tasks
Leadership
• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.
People management
• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.
Administration
• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)
Quality
• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.
Liaison
• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.
General
• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional links
• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.
Desirable
• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.
Knowledge & Understanding
Essential
• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource
Desirable
• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.
Skills/Attributes
• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others
Desirable
• Mediation skills
• Conflict Management skills
• Values-driven and aligned with the mission of the charity.
• Empathetic, with a strong commitment to employee and volunteer well-being.
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.
Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.
Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.
Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.
Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Are you an imaginative and inspirational team player with a passion for engaging and effective fundraising and an interest in the arts? As Development Manager for Perth Theatre and Concert Hall you will take the lead role in developing and implementing our fundraising strategy and growing our charitable income across Trusts & Foundations, Individual Giving and Corporate Sponsorship.
A natural people person and confident communicator you will build relationships with key funding partners and donors to identify the most impactful fundraising opportunities and maximise returns.
You will collaborate with departments across the organisation to understand their fundraising needs crafting creative and compelling propositions that support our vision: ensuring everyone in our communities experiences the transformational power of the performing arts.
Working closely with the Leadership Team, with responsibility for two Development Officers, you will:
Fundraising Management and Development
- Review the fundraising strategy to achieve the agreed annual fundraising targets;
- Act as a lead ambassador for fundraising across the organisation;
- Engage key funding partners and donors to build long-term relationships;
- Identify/manage fundraising campaigns, creating impactful storytelling for supporter engagement;
- Lead high-value fundraising bids nurturing relationships to ensure the best outcomes.
Individual Giving
- Develop and manage the individual giving schemes and major donor fundraising in support of cultural programmes;
- Implement a legacy giving scheme, working across departments to create support material and identify communication channels;
- Collaborate with the Director and Board to build a major donor pipeline;
- Grow the donor base and average gift size through communications, events, and stewardship;
- Liaise with the Development Officer, Marketing and Box Office, Director and Programming team, and Learning & Engagement to effectively promote and manage individual giving and supporters;
- Maximise Gift Aid income and promote tax-effective giving.
Trusts & Foundations
- Develop and manage PTCH’s Trusts & Foundations pipeline for cultural programming and Learning & Engagement projects;
- Research/identify a wide range of income sources to increase the number of funders and grant size;
- Oversee the database, maintaining accurate records to plan and prioritise funding applications;
- Work with the Director, Programming,Head of Learning & Engagement and others to devise high-quality applications and cases for support;
- Oversee the preparation of timely, accurate funder reports in collaboration with relevant teams;
- Nurture relationships with Trusts & Foundations contacts.
Corporate Sponsorship
- Review the sponsorship offering and create a pitch pack for prospective partners;
- Proactively seek company partnerships and increase sponsor numbers and fees;
- Collaborate across departments to identify projects with sponsorship potential.
Person Specification
- Experience in the charity sector, ideally in an arts or cultural environment;
- Team player;
- Outstanding communicator and persuasive storyteller;
- Enthousiastic about new fundraising opportunities and sector trends.
Essential:
- Experience in developing and delivering a fundraising strategy for a similar-sized organisation;
- Proven track record of raising at least £250,000 annually through Trusts & Foundations and individual giving;
- Thorough understanding of the arts fundraising landscape;
- Excellent interpersonal, organisational and budget management skills, with the ability to motivate others and deliver against deadlines/targets;
- Experience in developing relationships with partners, major donors and individual supporters;
- Proficiency in accurate fundraising income forecasting ROI assessment.
Please see the attached Recruitment Pack for further information.
The full recruitment pack is also available on our website in the Work With Us section.
Our mission is to use the performing arts to inspire, explore, connect, and educate, as sustainably as possible.



The client requests no contact from agencies or media sales.
Position: Director of Service Development
Hours: Part-time (17.5 hours a week)
Contract: 12 months fixed term contract
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,826.50 per annum (FTE £73,653) plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development, volunteering development
As a fixed term contracted role for 12 months, our Director of Services Development will be focusing on:
- embedding our new Services Development team.
- working with our Income Generation colleagues to establish processes and accountabilities for a business development pipeline.
- ensuring everything we do is led by the voice of the MS community and processes are established and embedded for the MS Society to meet our coproduction commitments.
- securing income.
The core responsibilities of the role include:
- providing strategic direction and leadership to our Service Development function.
- taking overall responsibility and provide thought-leadership for all Service Development, Volunteering, and Participation & Influence across the MS Society
- leading continuous improvement in the MS Society’s approaches in response to our community’s needs. Ensuring services and volunteering achieve maximum reach and impact at the MS Society.
- overseeing development of our volunteering strategy and approach, ensuring that it responds to societal trends and volunteering best practice.
- leading by example. Encourage and role model transparency, learning from failure, reducing complexity, user centricity, collaboration, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- proven analytical skills and the ability to use data to inform decisions and improve services.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Please note this role is part time, 17.5 hours per week, and is a fixed term contract for 12 months.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title:Corporate Fundraising Manager
Reporting To: Senior Corporate Partnerships Manager
Location: Hybrid, working from home and our office based in West London
Salary: £30,000 - £33,000 per annum
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 31st October 2025. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Job Summary
Working with the Senior Corporate Partnership Manager, this role supports high-value corporate partnerships through engagement, stewardship, and identifying new opportunities aligned with the charity’s goals. This newly established role in the income team reflects the growth of MHI’s partnerships and offers an exciting opportunity for an ambitious corporate fundraiser with a passion for digital mental health. MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating several major partners to support our core services (Shout and The Mix) and the development of three new digital mental health products. We are now looking to focus on these key partners, while expanding our portfolio of new opportunities.
Key Responsibilities
- Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
- Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
- Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
- Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
- Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
- Manage team administration, including merchandise orders
- Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
- Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
- Work with the Public Fundraising team to promote challenge events and identify opportunities for our corporate partners
- Collaborate with internal teams - including Public Fundraising, Commissioned Partnerships, Trusts and Foundations, Data Insights, Clinical, Marketing, Volunteer, and Finance - to coordinate engagement, insights, assets, and timely communications.
- Build relationships with new potential corporate prospects for 2025 to 2028 income opportunities.
- Build relationships with counterparts of other third sector charitable organisations who MHI may work closely with for partnership opportunities.
- To take personal responsibility for keeping up to date with and contributing to the development of best practice in ways of working
- Commitment to high standards of service delivery and customer care
- At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for all.
- To actively participate in regular team meetings, contributing to strategy, discussions and decisions which will be beneficial to the MHI activities.
- Willingness to work flexibly in approach to work and/or work time requirements.
- A commitment to personal development around working requirements which will include attending training courses.
Person Specification
Essential
- 3+ years working with corporate partners, including building at least one new large corporate partnership
- 3+ years experience of working on community fundraising projects with the charity or through a corporate partner
- Experience of being highly organised, managing multifaceted partnerships in a charity setting, covering multiple projects and teams, and including reporting.
- Excellent verbal and written communication skills, with the ability to communicate with varying audiences, including corporate partners
- A strong interest in mental health and in data and technology, and an understanding of corporate partnership opportunities for the sector
Desirable
- Experience of using Salesforce or equivalent CRM.
- Experience of both face to face and virtual stakeholder meetings with high value corporate funders
- Experience of building employee and/or community fundraising events and opportunities
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
The role
You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.
Key responsibilities
CRM
- Working alongside our development partner, support the successful implementation of a new CRM system
- Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
- Support colleagues to use the system effectively
- Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required
Other systems and platforms
- Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
- Support colleagues and schools to use these systems effectively
Order processes
- Set up and own the processes by which schools place orders for services
- Respond to queries from schools related to subscriptions, orders and pricing
- Work with the Finance Officer to ensure customers are accurately invoiced for services used.
Data reporting, analysis and presentation
- Set up and run regular reports of key information to stakeholders, to include:
- Camden Learning’s leadership team and board of directors
- Local authority commissioners
- Schools
- Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
- Present this information in a format suitable for its intended audience
Other
- Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
- Act as a leader of social justice who:
- Understands the material and economic and social differences between different groups.
- Works to right the wrongs of marginalised groups.
- Creates safe spaces and opportunities that promote equity between individuals and groups.
- Changes systems, processes, and structures to respond better to the needs of students and the system.
- Interprets their role as working towards excellence and equity for all.
- Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
- Other tasks as required in keeping with the level of the role
About you
Essential criteria
Experience and knowledge
- Experience supporting the implementation and ongoing development of a CRM system
- Strong understanding of system configuration, reporting, and user support within CRM systems
- Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
- Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
- Experience working with external partners and suppliers to deliver system improvements or resolve issues
Skills and abilities
- Excellent technical skills, with the ability to configure systems and generate reports
- Strong analytical skills, with the ability to interpret data and present insights clearly
- Effective communication skills, both written and verbal, with the ability to support and train colleagues
- Strong organisational skills and attention to detail
- Proactive problem-solving approach and ability to work independently
Personal attributes
- Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
- Highly organised and proactive, with a problem-solving mindset
- Passionate about education and community development
- Adaptable and resilient, capable of managing multiple priorities
- Commitment to continuous improvement and delivering high-quality services
Desirable criteria
- Experience working in schools or the broader education sector
- Familiarity with data protection and information governance principles
- Experience using data visualisation tools or platforms
- Experience with order and subscription processes, including invoicing and customer support
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Programmes Investor Engagement Lead
We are looking for an International Programmes Investor Engagement Lead to join the team, in this part-time, hybrid-working role.
Position: International Programmes Investor Engagement Lead
Location: London/Hybrid (minimum 2 days per week in the office)
Hours: Part-time, 0.8 FTE, 4 days per week with flexibility
Salary: £58,177 per annum, pro rata
Contract: Fixed Term Contract for 18 months
Closing Date: 12:00pm, 4th Nov 2025. We may close this vacancy early if we receive a high number of applications.
Interviews: First interviews take place online on Thursday 27 November. Second interviews take place in person on Wednesday 17 December at the office in Victoria. You will be reimbursed for your travel.
The Role
We are looking for someone to support the growth of the international "Connect and Scale" programmes, including Powering Clean Energy Investment, Transforming Humanitarian Energy Access, and Thriving Forests, which focus on strengthening and scaling inclusive climate solutions in the Global South, with a focus on sub-Saharan Africa.
You will report to the Head of International Programmes, and work with internal and external stakeholders supporting the international programmes.
As Investor Engagement Lead in the International Programmes team, you will:
- Shape and deliver investor engagement strategies that unlock funding for the international programme participants.
- Build strong relationships with investors, funders and partners, and lead the design of roundtables, webinars and pitch sessions to connect them with grassroots climate enterprises.
- Support Global South enterprises to strengthen their investment readiness, including the strategic use of development grants and technical assistance.
- Innovate in blended finance and impact investment solutions, working closely with colleagues and partners to create new funding pathways for climate-positive initiatives.
- Play a pivotal role in delivering the 2025–2030 strategy to leverage finance for inclusive clean energy and nature-based solutions.
This is a unique opportunity to blend strategic investor engagement with hands-on support for change-makers on the ground.
About You
We’re looking for someone who is:
- Experienced in impact and social investment, ideally in climate, clean energy, or international development.
- Skilled at building and managing relationships with diverse investors and funders, and at structuring deals that unlock capital for high-impact enterprises.
- Knowledgeable about climate finance, decentralised renewable energy, and the challenges and opportunities in Global South markets.
- A strategic thinker and excellent communicator, able to thrive in a collaborative, evolving environment.
- Willing to travel internationally, primarily to Sub-Saharan Africa.
About the Organisation
The charity boosts climate innovation in the UK and Global South. It’s support brings clean energy to African villages and refugee camps and fixes up the UK’s cold and draughty homes. It makes schools more sustainable, and helps communities protect and restore the nature around them.
Taking note: research shows that while men tend to apply for jobs when they meet around 60% of the criteria, women and marginalised people tend to only apply when they check every box. So if you think you have what it takes but don't necessarily meet every single point on the job description, please still apply.
The processes uses Applied, a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. You will be asked three work sample questions which will be scored anonymously by the recruitment panel along with a redacted version of your CV. Once all the applications are scored, the team make a shortlist for interview.
Due to the volume of applications, the team can only provide individual feedback to candidates who are invited to interview.
You may also have experience in areas such as International Programmes Investor Engagement Lead, International Programmes Lead, International Engagement Lead, Programmes Investor Engagement Lead, Programmes Lead, Engagement Lead, Programme Manager, Programmes Lead, Programme Officer, Programme, Programmes.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll play a vital role in the timely and effective delivery, developing and delivering training and adoption plans to prepare users for the release of Salesforce Non-Profit Cloud, Findock, other integrations and reporting.
You’ll keep users and benefits realisation at the centre, helping us become Fit for the Future, realise our goals around income generation and supporter experience.
What you'll do
-
Enable technical and business users to adopt the new solution, processes and ways of working into business as usual.
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Assess knowledge, skills, barriers and training needs in the business and for technical users of the new platforms.
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Collaborate with the CRM project teams, Business Lead and Salesforce implementation partner(s) to develop a training and adoption strategy and plan, aligning with the build and release of the new platforms and associated changes to process and user roles.
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Design and deliver training and adoption engagements for the implementation of Salesforce NPC, and Findock. Make necessary adjustments based on feedback, effectiveness and the audience.
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Prepare training content to build appetite with users from the early stages of delivery right through to adoption at go live and reinforcement of skills in hypercare.
What you'll bring
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Significant experience delivering training programmes when implementing CRM/ERP/data platforms
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Strong record of tackling technical concepts and working with business and technical stakeholders to adopt software solutions and work with customer data
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Experience of delivering training and adoption activity in Salesforce CRM, NPSP and/or NPC
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Practical understanding of change management principles and adoption processes (e.g. PROSCI/ADKAR)
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Strong written and verbal communication skills with the ability to engage people and communicate ideas
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
The in person/office attendance expectation for this role will be a minimum of 2 days per week.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
- taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
- ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
- using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
- leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
- leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
- proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Head of Community Services
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Community Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our Community Services delivery team includes our Community Support/ Resources services.
Our Head of Community Services will be:
- leading on the delivery and continuous improvement of our Community based services, developing a high-performing and motivated culture within teams.
- providing clear leadership to ensure our community services and support are high quality, impactful and respond directly to the needs of the MS community
- responsible for our community services in our Live Well activity group and drive a one model approach across all of our services and support.
- responsible for the growth in the reach of our community services, ensuring that we increasingly represent the diversity of the entire MS community and decisions are driven by local need.
We’re looking for:
- experience in the delivery of community based services and support, including volunteer led services, events and services delivered by third parties. Including experience in quality assurance, development and meeting key performance indicators and ensuring community input and satisfaction.
- experience and excellent working knowledge of volunteering and volunteer management and leadership
- substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
- substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Head of National Services
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.
Our Head of National Services will be:
- leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams.
- providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community
- responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need.
We’re looking for:
- extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
- a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community.
- substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
- substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, Manchester or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected. The nature of this job means that regular travel to London will be required for events and meetings.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Ideal start date: ASAP, as agreed with candidate
Annual leave:
36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.
We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year
Other benefits:
- Cycle to Work Scheme
- Employer pension contributions of 5%
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.
Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.
Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.
We're looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.
Key Responsibility Areas:
- Strategic fundraising leadership
- Stewardship of strategic partnerships
- Financial management: planning, tracking and reporting
- Building our supporter community
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Person Specification (Knowledge, skills and experience required)
Fundraising experience
- Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation
- Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates
- Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities
Fundraising knowledge
- Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships
- Understanding of good practice in fundraising, including data protection and donor stewardship
- Understanding of budget creation and income reporting
IT skills
- Experience of using Microsoft Office, including Excel functions
- Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 2nd November:
- A cover letter (500 words maximum) summarising your work history and relevant experience, why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role.
- A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
We’re looking for a proven leader with significant experience and a strong track record in strategic planning, advocacy and programme delivery, institutional fundraising, and team leadership in complex or networked organisations.
Reporting to the National Director, your role will be both strategic and operational, shaping innovative solutions which increase access to decent, safe, affordable homes for communities across Great Britain and driving a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
You’ll be joining us at a really exciting time, as we are on an ambitious journey of transformation and growth. This role offers the opportunity to grow and lead a talented, high performing team and to shape Habitat’s impact and influence across Great Britain and globally.
Reports to: National Director
Grade: B
Budget responsibility: Yes
Line management: 3 direct reports (Programme Development Manager, UK Housing Advocacy Manager, Global Advocacy & Policy Manager)
Location: Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK. Regular international travel will also be required. All staff meetings are held in our ReStore, Romford.
Job Purpose
To support Habitat for Humanity GB’s (Habitat GB) vision of a decent home for everyone, our National Strategy 2024-2027 identifies two key goals: to (1) ‘develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’; and to (2) ‘form a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide’. The Director of Impact & Influence has responsibilities which contribute to the achievement of both these goals and is accountable for co-leading Goal 2 with the Director of Fundraising & Partnerships. They work collaboratively across the organisation, with Habitat for Humanity International (HFHI) and other Habitat global network members, and with a wide range of external partners.
Key responsibilities include the cultivation and stewardship of FOI (Foundations, Organisations & Institutions) partnerships and funding, leading the achievement of ambitious income targets related to donors based in England, Scotland and Wales on behalf of Habitat GB and the Habitat global network. The Impact & Influence Team also serves as the unit responsible for programme quality and effectiveness across the full lifecycle: from design and innovation, through implementation, to evaluation and learning, including high quality proposal development, robust Monitoring and Evaluation (MEAL) frameworks, grant management policy and process across the organisation, and the direct delivery of reporting and compliance requirements to FOI funders.
The Director of Impact & Influence also leads Habitat GB’s domestic and international advocacy function, leveraging our research and programmatic insights to drive systemic and policy change in line with our mission and strategy. As an external representative, the Director develops Habitat GB’s role as a thought leader to increase our influence on policy & decision makers and credibility with partners, communities and other collaborators.
As a member of the Senior Leadership Team (SLT), the Director of Impact & Influence helps ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic Leadership & Organisational Delivery
- Provide strategic leadership for the development and delivery of Habitat GB’s impact and influence agenda, co-leading the achievement of organisational strategic goals, in particular our goal of forming a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
- Working with the National Director, lead on the development and ongoing review of HFHGB’s National Strategy, as well as our engagement with strategic development at global and regional levels.
- Co-lead Habitat GB’s ambitious funding and partnership strategy in support of impactful domestic and international programme portfolios.
- Shape and drive delivery across Habitat GB’s five strategic enablers, ensuring high-quality programmes, coalitions and networks, organisational visibility, technical leadership, and internal capacity for learning and innovation.
- Lead the development, delivery and continuous improvement of a robust organisational performance framework, with monthly/quarterly KPI reporting into SLT and Board governance.
- Cultivate a learning culture that embraces innovation, adapts to external trends, and enhances the organisation’s ability to respond to complex challenges.
- Champion inclusive, accessible, and culturally sensitive programming, in line with Habitat GB’s mission and values.
Partnership Development & Fundraising
- Lead the development and stewardship of strategic partnerships with Foundations, Organisations and Institutions (FOIs) across England, Scotland, and Wales to secure income and achieve impact targets.
- Be accountable for delivering annual FOI income and pipeline targets agreed in the Performance Framework, including soft‑commitments and conversion, quarterly phasing, proposal volume/quality, and donor reporting timeliness.
- Represent HFHGB in national and international fundraising initiatives, influencing stakeholder engagement on behalf of the global Habitat for Humanity network.
- Collaborate with the Fundraising & Partnerships (F&P) team to develop compelling funding propositions, donor reports, and stakeholder engagement strategies.
- Jointly develop and lead a resource mobilisation plan with the Directors of Programme Delivery and F&P, aligned with the Habitat GB Domestic Programme Strategy, with agreed annual income and impact targets.
- Build internal capacity across the network to engage with locally based partners, navigating sector themes such as shifting power and decolonisation.
- Identify and lead opportunities for research, consortia collaboration, and development partnerships to enhance programming and learning.
Programme Quality, Proposal Development & Grant Management
- Lead the Impact & Influence team in managing the full programme lifecycle — from strategy and design through delivery, evaluation, and learning.
- Work with technical leads to ensure appropriate inputs throughout the full programme lifecycle, for example in relation to gender, climate and safeguarding.
- Ensure robust programme design, effective MEAL frameworks, and compliance with funder requirements.
- Oversee proposal development and grant management policies and processes to ensure high-quality submissions and timely reporting. Collaborate with other teams for consistent compliance and quality.
- Maintain oversight of programme budgets through design phases, regular reviews and reporting including cost recovery, risk and performance, compliance and other standards.
- Work closely with the Director of Finance, Operations & Compliance to track performance and contribute to high quality reporting, income forecasting and budget management.
- Lead GB adoption of refreshed HFH Core Programming Standards and ensure programme reviews update Habitat GB policies, protocols and practice accordingly.
- Establish and embed MEAL frameworks with Programme Delivery and Retail teams to track outcomes and inform advocacy and fundraising.
- Respond proactively to humanitarian and sector-specific challenges with adaptive programme design and collaboration.
Advocacy & Policy Influence
- Be accountable for the successful delivery of Habitat GB’s domestic and international advocacy strategies, translating programme insights into policy influence and systemic change.
- Represent the organisation in policy forums, coalitions, and sector platforms; strengthen Habitat GB’s role as a thought leader and credible policy influencer with key stakeholders, decision‑makers and communities and elevate HFHGB’s voice in housing and international development.
- Guide the work of UK and Global Advocacy Managers, embedding advocacy as a core mechanism for mission-led impact.
- Strengthen external visibility and influence through partnerships and collaborations aligned with advocacy goals.
Leadership and people management:
- Lead, inspire, and manage a high-performing Impact & Influence team, aligning to Habitat GB’s strategic goals and values.
- Set clear team objectives, KPIs and quality standards, encourage a culture of feedback and collaboration, and support continuous professional development.
- Ensure team activities and performance are effectively resourced and managed within agreed budgets.
- Deliver consistent 1:1s, wellbeing check‑ins, mid‑year and annual reviews; foster a supportive team culture where kindness, ambition, and accountability drive high performance and meaningful impact, through online and in‑person team‑building.
- Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
- Support the National Director in delivering Habitat GB’s strategy and vision acting as a collaborative and supportive member of a shared leadership team.
- As a core member of the Senior Leadership Team, contribute to cross-organisational strategy, delivery, and decision-making.
- Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
- Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
- Represent impact and influence metrics and performance in governance forums, including at Board level.
- Represent Habitat GB externally at senior forums and deputise for the National Director when required.
Person profile:
- Significant senior leadership experience with a strong track record in strategic planning, programme delivery, and team leadership in complex or networked organisations.
- Proven experience in designing and overseeing high-impact programmes, including development and implementation of impact frameworks and MEAL systems.
- Demonstrable success in securing large-scale funding from institutional donors and large trusts and foundations, including leading successful bids and managing multi-sector consortia.
- In-depth knowledge of fundraising strategy and donor engagement across multiple fundraising streams (institutional, philanthropic, etc.).
- Strong financial acumen: business planning, budget management, cost recovery, and oversight of restricted and unrestricted funding.
- Demonstrated experience in leading or contributing to impactful advocacy strategies and engaging with policy and decision-makers.
Skills and competencies:
- Outstanding interpersonal, influencing, and networking skills, with the ability to build strong relationships across diverse stakeholders and cultures.
- Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
- Strategic and analytical thinker with strong decision-making, negotiation, and problem-solving skills.
- Excellent organisational and planning skills; able to manage multiple priorities in a fast-paced environment.
- Strong leadership and people management skills, with a proven ability to motivate, develop and inspire teams.
- Confident collaborator, able to work effectively across departments, geographies, and organisational boundaries.
- Experience working within the international development, housing, or social justice sectors.
- Technical expertise in housing, shelter, or related areas of development programming.
- Familiarity with global development trends such as localisation, decolonisation, and shifting power.
- Values-led leadership style, demonstrating integrity, transparency, and respect for others.
- Committed to equity, diversity and inclusion, both internally and externally.
The role and responsibilities will be carried out in a way which reflects:
- Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
- A commitment to Habitat GB’s vision, mission, values and approach.
- A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. The post holder may be required to undertake additional duties as reasonably directed by the National Director, commensurate with the scope and level of this role.
Job descriptions may be subject to change.
Flexibility:
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team. The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.
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If this sounds like it could be a good match for you, please take a look at the Candidate Pack here
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) ng us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email> website>vacancies
The deadline for applications is Sunday 2 November 2025 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
