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Finance and support services manager jobs in waltham abbey, essex

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Closing in 5 days
Addiction Family Support, Remote
£28,000 per year (pro rata)
Posted 2 weeks ago
Closing tomorrow
Alexandra Palace, London (Hybrid)
£85k - 90k per year
Posted 2 weeks ago Apply Now
Thrive at Five, Central London (On-site)
£80,000 - £90,000 per year
Posted 2 weeks ago Apply Now
Education for Industry, London (Hybrid)
From £58,000 to £60,000 per annum, subject to qualifications and experience
Posted 3 days ago
Bone Cancer Research Trust, Remote
£34,745 - £42,466 per year
By joining us, you’ll be part of a passionate, driven team working every day to save lives and change the future of bone cancer.
Posted 1 week ago
People's Palace Projects, Bethnal Green (Hybrid)
£43,000 per year
Posted 1 week ago
Hays London Ebury Gate, London (Hybrid)
Up to £60000 per annum + 30 days annual leave
Posted 3 days ago Apply Now
Family Action, Hackney (Hybrid)
£40,669 - £44,933 FTE per annum, inclusive of Inner London Allowance (pro-rata for part-time, 22.2 hours per week)
We are looking for an experienced and dynamic leader for our transformative LGBTQIA+ youth project
Posted 1 day ago
The Avenues Youth Project, London (On-site)
£38,000 - £46,000 per year
Posted 3 days ago Apply Now
Money and Mental Health Policy Institute, London (Hybrid)
£33,745 - £42,323 per year
Seeking an experienced and dynamic (Senior) Research Officer who is driven to create change and tackle gambling-related financial harms
Posted today Apply Now
Mission Without Borders International, Remote
£40,000 - £42,000 per year
Following two successful appointments of Salesforce Support Specilaists, we have two more opportunities for 2x Configuration Specialists
Posted today Apply Now
Closing tomorrow
Muslim Aid, London (Hybrid)
£45,675 - £51,675 per year
Posted 1 week ago Apply Now
Page 3 of 11
Remote
£28,000 per year (pro rata)
Part-time (Two/three days a week)
Permanent
Job description

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Operations Manager

As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.

You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.

Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.

Responsibilities:

  • Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.

  • Train and support staff and volunteers to use key systems:

    • Bitrix24 (CRM).

    • VCC by Call Handling (Helpline telephone app).

    • Three Rings (Helpline rota scheduling).

    • Microsoft Teams/Zoom (video calls).

  • Extract and report on data from key systems to support monitoring and evaluation.

  • Support recruitment and onboarding of new staff and volunteers.

  • Help develop and implement new policies and procedures to support quality and consistency.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Application resources
Posted by
Addiction Family Support View profile Organisation type Registered Charity Company size 21 - 50

Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.

Posted on: 05 August 2025
Closing date: 28 August 2025 at 17:30
Tags: Policy, Training / Learning, Volunteering Management, Operations, Digital, CRM, Data Analysis, Data Protection, Data Science, Database Management, Information Management, Monitoring and Evaluation, Product management, User Experience / UI / UX

The client requests no contact from agencies or media sales.