Finance business analyst jobs in Birmingham
Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.
About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.
This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.
What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
Closing date: Friday 30th of January
Interview date: Tuesday 10th of February
Registered Charity
101 - 500
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Thank you!
About the role
We are recruiting for a Workforce Data Analyst* to join on a fixed term contract until September 2026. This is a remote, home-based role, working full-time, 35 hours per week.
As Workforce Data Analyst, you’ll have the opportunity to make a long-term impact in one of the most dynamic and fast-growing charities in the sector. Your role will be critical in developing an approach to workforce planning that will enable us to deliver our ambitious strategy Help and Hope.
You will work closely with the People and Business leadership teams, using insight to shape strategies, optimise workforce planning, and ensure our People practices are aligned with both internal goals and external market dynamics. Providing expertise in workforce analytics and planning, you’ll be a trusted expert who enables stakeholders to make long term, strategic decisions about the size, shape and mix of their teams.
This role will focus on using predictive analytics to identify workforce trends, benchmark against the market and answer the important ‘so what’ questions – turning raw data into strategic action.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Tuesday 17th and Wednesday 18th February.
*The job title for this role is ‘People Business Analyst’ internally.
About you
Joining us, you’ll have 3+ years’ experience in HR/People Analytics, data science or workforce planning. You’ll be data driven with good analytical capabilities and you’ll have expertise in HR technologies and data and analytics software (e.g. Power BI), which will enable you to transform workforce data into meaningful business insights.
Crucially, you’ll be a good communicator with experience working with senior stakeholders to deliver change and influence decision making. You’ll be able to prioritise your workload effectively and therefore maximise your contribution towards achieving outcomes.
What you’ll focus on:
- Defining the workforce planning process through understanding business needs and expected outcomes for the work.
- Using Power BI and AI tools to analyse People data to identify key trends and patterns in workforce data and other vital metrics, including highlighting key concerns.
- Implementing predictive analytics to forecast future People trends across the metrics and highlight any possible concerns.
- Engaging with the Senior Leadership, People Business Partners and People teams to understand existing perceptions and workforce challenges.
- Provides subject matter expertise on establishment data, working closely with People and Finance Business Partners to support budget holders to maintain the establishment.
- Using insights to prepare recommendations to the relevant leadership team, outlining the implications of current trends and what changes or strategies are needed to mitigate concerns.
- Exploring new AI technologies to enhance insight generation and reporting accuracy.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Registered Charity
More than 1000
Alzheimer’s Society is the UK’s leading dementia charity.
