Details:
Salary: £36,548 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. We would like this role to come into the office in London one day a week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location). We also encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement
Closing date for applications: 9am on Tuesday 26 August 2025
Interview dates: Tuesday 2 and /or Wednesday 3 September 2025. In person at our London office, or virtual.
We’ll send some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Oversee the success of our Networks and Groups for staff from hospices across the UK, ensuring they remain coordinated, consistent and informed by experts and evidence.
Collaborate closely with subject matter experts across the charity, to help deliver plan and deliver these virtual groups, which involve multiple hospice staff and external stakeholders across different subject areas.
Deliver and grow our integral Big Conversations series, which brings the hospice sector together on the biggest issues of the day.
We’re looking for someone who takes a consistent project management approach to leading virtual networks and large online meetings/webinars. Building strong internal and external relationships will be vital.
You might be working in the charity sector already, or bring strong technical experience delivering virtual events or online membership networks from other sectors. You don’t need to have a background in healthcare.
You’ll join a close, 16-strong Programmes Team at Hospice UK, made up of experienced clinicians, sector-leading project and event managers, and specialists in evidence and research. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities.
At Hospice UK the job title for this role is Network Manager. In other organisations this role might be called Virtual Events Manager or Membership Events Manager.
More information about the role and team can be found in the candidate information pack (available on our website to download)
How to Apply:
If you would like to apply for this role, please send the following documents by 9am on Tuesday 26 August 2025.
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Tuesday 26 August 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Registered Charity 
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Thank you!
Job Title: Operations Manager
Duration: Permanent
Hours: Full time
35 hours per week Monday – Friday
Salary Scale:£36,839 – £42,781
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays
Reports to: Deputy Director
Line Manages: Operations Supervisors, Gallery Technician, Front of House staff and Cleaners
The appointment is subject to a satisfactory DBS check
The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience.
The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives.
The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given.
In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
