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Key Responsibilities  

1) Membership and Engagement 

• Support the implementation of a membership engagement plan to help increase retention and highlight member value. 

• Help promote Imkaan’s membership offer and communicate its unique value to members. 

• Assist in managing communication channels and touchpoints for members. 

• Work with colleagues to ensure member voices shape Imkaan’s influencing work including through policy consultations, parliamentary events, and campaigns. 

• Support members to take part in key spaces (e.g. local partnerships, national advocacy forums, government consultations). 

• Help identify way for members to work together and ensure their priorities are reflected in communications.

• Build and maintain positive relationships with newer or underrepresented member organisations to ensure inclusive and equitable engagement. 

2) Member Services and Development 

• Help coordinate training sessions, and peer networks for member organisations. 

• Assist with supporting members' organisational capacity and sustainability planning across the membership base. 

• Coordinate day-to-day member engagement, responding to enquiries, providing information, and connecting members with relevant support 

• Maintain and regularly update the membership database, relationship records, and internal tracking systems 

• Organise regular member check-ins, surveys, and consultations to understand priorities and needs 

• Plan and coordinate member-only events and forums, including peer learning spaces, reflective practice sessions, and policy roundtables 

• Support the membership application, renewal, and onboarding processes. 

• Coordinate with the communications coordinator to draft and share member communications (e.g. newsletters, updates, briefings), ensuring clarity and accessibility. 

• Work with the communications coordinator to share member impact, case studies, and strategic updates 

• Liaise with other staff to coordinate support offers (e.g. training, regranting, capacity building) and monitor uptake. 

3) Sector Influence and Partnerships 

• Support work to raise awareness of Imkaan’s members among local authorities and commissioners. 

• Assist in engaging with stakeholders to contribute to collective influencing and sector development. 

• Track sector trends and identify opportunities for growth and service improvement. 

• Provide administrative support for activities linked to membership service delivery and sustainability.C 

• Contribute to Imkaan’s annual reports, AGM planning, and organisational development activities. 

• Attend team meetings, training, and supervision in line with Imkaan’s values and policies. 

• Gather and summarise member feedback to feed into learning reviews and organisational planning. 

• Support evaluation of how member engagement informs policy, advocacy, and systems change work. 

4) Grants Management 

• Coordinate the administration of regranting programmes to member organisations. 

• Support the application, selection, and allocation processes, ensuring transparency, fairness, and alignment with Imkaan’s values. 

• Act as the main point of contact for members receiving grants, providing guidance and support throughout the funding cycle. 

• Monitor grant compliance, gather reporting information, and liaise with the finance team to track spending and disbursements. 

• Work with the Executive Director/Operations Manager and funders to ensure effective delivery, reporting, and impact monitoring of grant programmes. 

• Contribute to learning from regranting activity, supporting reflective practice and continuous improvement. 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement) 

• Strong understanding of intersectional feminism, anti-racism, and the political context for Black and Minoritised women’s organisations. 

• Proven experience in membership coordination or stakeholder engagement within the VAWG sector or related fields. 

• Experience in planning and coordinating both in-person and online events. 

• Experience administering grants, regranting programmes, or funding streams, including record-keeping, monitoring, and reporting to funders. 

• Excellent communication and relationship-building skills, with the ability to build trust across a diverse membership base. 

• Experience supporting or facilitating collective voice, advocacy, or influencing work. 

• Commitment to Imkaan’s values and to centring the leadership of Black and Minoritised women and girls. 

• Ability to work independently, as part of a team, and across dynamic partnerships and networks. 

• Commitment to ethical, participatory, and survivor-centred approaches to policy work. 

Desirable Experience

• Familiarity with membership-based organisations and the VAWG policy landscape. 

• Experience supporting campaigns or organising grassroots policy engagement. 

• Experience in assessing grant applications, managing grant agreements, and monitoring funded projects. 

• Analytical ability to interpret membership, engagement, and grants data to inform decision-making. 

• Familiarity with event platforms (e.g., Eventbrite) and digital communication systems. 

• Strong interpersonal and written communication skills, with the ability to engage different audiences. 

What we offer 

• 30 days annual leave + public holidays (pro rata) 

• Flexible working arrangements 

• Pension contribution 

• Private Health Care (BUPA) 

• Meeting Free Fridays 

• Supportive, feminist working environment 

• Opportunities for learning and development 

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships:  Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.   

In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager. 

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.

• Look for opportunities to thank our donors and communicate impact at key moments. 

• Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.

• Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets. 

• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. 

• Remain flexible and rapidly respond to emergency situations. 

• Work with the Data team to identify the best approach to data and segmentation for each project.

• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. 

• Manage donor research and mystery shopping as required, using insights to inform creative decisions. 

• Manage campaign fulfilment. Monitor responses to identify issues and opportunities. 

• From time-to-time support with Donor Care activities if required.

• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. 

• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. 

• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment. 

• Experience of scoping, briefing in, managing, and delivering fundraising campaigns.   

• Experience of managing a Telemarketing programme. 

• Experience of managing Direct Mail and email fundraising communications. 

• Experience of working with suppliers, including budget management, campaign planning and briefing.   

• Experience of data file development (in collaboration with Data teams)  

Essential Skills/Knowledge 

• Able to act proactively and identify new fundraising opportunities. 

• Able to juggle and prioritise multiple tasks, meeting programme deadlines. 

• Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy. 

• Sound knowledge of key retention and donor development activities. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

• Numerate, with an ability to analyse results and identify trends. 

• Strong presentation, communication (written and verbal) and interpersonal skills. 

• Excellent stakeholder and relationship management. 

• Proficient in Microsoft Word, Excel, PowerPoint. 

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies. 

• Experience in delivering Regular Giving proposition and/or onboarding journeys. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 2 September 2025

Interviews date: Week commencing 15 September 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About the Role

We’re looking for a dynamic and experienced Therapy Service Manager (Job Share) to co-lead our passionate therapy team at Headway East London. The Therapy Service Manager is responsible for leading the therapy team to plan and deliver an excellent service which empowers our community of brain injury survivors. This role is a job share and covers the following aspects of the Headway East London Therapy Service: Enfield Brain Injury Service (Enfield) and our Hackney-based Day Service.

As Therapy Service Manager, you will lead the delivery of therapy services within both the Day Service and Enfield, ensuring high standards, consistency, and a strong sense of purpose across the team. You will play a vital role in the growth and development of the therapy offer across all of Headway East London, working closely with your job share partner and the Director of Services (Clinical Lead) to shape and expand our provision.

This is a unique opportunity for someone with strong clinical leadership and strategic planning skills to help shape the future of our therapy services.

We are looking for someone who brings: 

• Provide leadership to the therapy team to ensure the efficient delivery, quality and consistency of this service within Enfield and the Day Service.
• Manage the development of plans and strategies for the therapy team and instil a sense of collaboration, common goals and working together across the team to ensure the sustainability of the service.
• Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services.
• Work with the Director of Services (Clinical Lead) on commissioning/tender/framework contracting arrangements with the ICS’s we serve. 
• Work with staff to ensure our members’ voices are at the centre of everything we do.
• Work with the Director of Services (Clinical Lead) and the Finance team to ensure unit costs are accurate and work to ensure full costs of the service are recovered from customers. 
• Work with the Director of Services (Clinical Lead) and the Director of Development to explore new opportunities to develop our business to generate income. 
• Assist the Director of Services (Clinical Lead) to explore and implement effective ways to evidence the outcomes of our members and the impact of our services to demonstrate our effectiveness.

Key Relationships - Internal and External

 Internal: Therapy Team, Managers and Members

 External: Quality assurance and Contracts managers

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

ClientEarth is recruiting a Development Lead to grow our philanthropic programme in Asia and Oceania. Focusing on Singapore and Hong Kong, you will set strategic direction, build strong donor relationships, and manage your own portfolio to secure significant, flexible funding.

In Oceania, you will work with an established group of engaged supporters, exploring new opportunities to expand income and strengthen connections across the region. This role offers scope to shape fundraising in markets where our work is increasingly important.

ClientEarth’s programmes in Asia use legal expertise to tackle climate change, accelerate the transition to clean, accessible energy, and protect biodiversity. You will work closely with colleagues to align fundraising with high-impact initiatives, ensuring supporters see the tangible results of their contribution.

This is an opportunity to take ownership of a growing portfolio and play a pivotal role in delivering measurable environmental change.

Meet your Manager

In this role, you will be managed by Emily Thomas. A fundraiser for over fifteen years, Emily has worked at charities including Brooke, National Trust and the Wildlife Trust. Prior to joining ClientEarth in 2018, Emily was part of the development team at London's Natural History Museum where she worked on the Hintze Hall transformation capital campaign and launch activity. As Associate Director, Philanthropy, Emily manages the global philanthropy team and works alongside external stakeholders and a Development Board to secure income and connections for the organisation.

Main Duties

• Pipeline and Portfolio Management 
• Strategy and planning 
• Team and stakeholder management 

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant fundraising management experience in Asia with demonstrable experience of securing five and six figure, and multi year gifts  
• Experience in multiple elements of fundraising including identifying and building supporter bases in new geographies and working with different types of fundraising teams (e.g. philanthropic/HNWIs, trusts and foundations)
• Experience of working in a global team, working across multiple time zones and understanding / experience of working in a matrix style
• Experience of working with senior internal and external stakeholders, to build networks, deliver income and raise organisation profiles
• Ability to represent ClientEarth externally to high value funders and other senior stakeholders.

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.  

Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
 
About Mission Without Borders International 
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
 

About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.

In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. 

Who we are looking for 
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

We are seeking a Head of Supporter Engagement to join our dynamic team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Public Fundraising Programme, which covers Individual Giving, Lottery, Challenge Events and Legacy income. Having invested in the team’s capacity, we aim to grow income from c. £1m to £1.8m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.

The Head of Supporter Engagement leads a team of seven which includes three direct reports: Community Fundraising Manager, Individual Giving Manager and Database Manager. As part of the senior leadership team within the Fundraising & Communications Team, you will contribute to the wider leadership and decision making in the department, acts as a role-model for our values and build strong relationships outside our team, such as with Finance and the Care Team (service delivery).

You will play a key role in building and maintaining relationships with existing and prospective supporters of Noah’s Ark. You will ensure our supporters have the best supporter experience possible, to make them feel engaged and motivated, valued and informed about the impact of their donations. You will be responsible for developing implementing strategies for donor acquisition and retention, managing communications with our supporters through various channels. You will have a great degree of freedom to innovate and bring creative flare to our programmes, building your decisions on solid data, donor insight and best practice.

ABOUT YOU

You will be a dynamic, agile, dedicated, reliable and highly organised professional ready to play a significant role in growing income. An exceptional communicator with exemplary line management skills who is hands-on and leads by example. You will have demonstrative experience in people and programme management within Public Fundraising, with an impressive track record of success. You will welcome a challenge, thrive on responsibility and be able to keep a cool head under pressure. You will be friendly and empathetic with a collaborative mindset to achieve to ambitious goals.

We encourage you to apply if:

• You are an experienced manager, with extensive skills in Public Fundraising / Supporter Engagement
• Have proven yourself to be an incredibly effective manager (people and programmes)
• Are keen to grow professionally and believe you could thrive in our award-winning team

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

In the words of Nobel Laureate Abhijit Banerjee, "Pratham's impact on the lives of millions of kids has been tremendous; it is quite simply an exceptional, best-in-class organisation that has managed to scale across India."

Founded in India, Pratham has become one of the world’s most influential education charities—pioneering cost-effective, evidence-based solutions that have transformed learning for millions of children. Now, through Pratham UK and our global partners, we’re taking these proven programmes to communities across the Global South—from rural India to sub-Saharan Africa, and soon to Latin America, with a new office opening in Bogotá, Colombia.

In the UK, we’ve grown income from £350k to £1.7m in just four years, powered by a committed network of high-net-worth individuals and philanthropists—many from the Indian diaspora. We’re aiming even higher, with a goal of £4m annually by 2030 - our US sister charity raise $30m a year and $20m is raised in India, the programmes are effective and highly scalable.

We’re seeking a talented Head of Philanthropy and Special Events to lead major donor fundraising, oversee our flagship gala, and expand our high-value events. This is your chance to shape the growth of a pioneering Indian NGO with truly global impact.

The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.

We’re looking for a strategic and collaborative leader to join us as our first Head of Performance and Planning. In this newly created role, you’ll help us stay focused on what matters most – delivering impact for the brain tumour community.

You’ll lead our planning and performance functions, working closely with senior leaders and teams across the organisation to ensure we have clear priorities, strong reporting, and effective ways to measure progress. You’ll also oversee our governance and risk frameworks, making sure we remain well-governed and prepared for the future.

This is a strategic but hands-on role that will shape how we plan, deliver and learn as we grow. You’ll work closely with the CEO and Board to support decision-making and accountability, helping us to embed a joined-up, insight-led approach that will drive progress against our ambitious 2030 strategy.

WHO WE'RE LOOKING FOR:

You’ll bring experience in planning and performance, with a strong track record of leading cross-organisational work in a complex setting. You’ll be confident building relationships at all levels, influencing decisions, and turning strategy into action. You’ll thrive on helping others stay focused and aligned, and you’ll bring clarity and structure to big ambitions. If you love working collaboratively and want to make a real impact, this is the role for you.

KEY ACCOUNTABILITIES:

Developing and leading business planning processes and activities

• Leading our annual and multi-year business planning processes, ensuring strong alignment to our 2030 strategy and strategic pillars.
• Designing and managing planning tools, timelines, and guidance to support joined-up planning across The Charity’s departments.
• Aligning strategic planning with budget and resource planning in partnership with the Director of Finance and IT and the Director of People and Culture.
• Working closely with the Director of Finance and IT, and the wider leadership team, to drive alignment between strategy, delivery, and performance.
• Championing a collaborative and inclusive approach to planning, building understanding and engagement across the Charity.
• Representing planning and performance leadership at key forums, including SLT and Extended Leadership Team meetings, and at Board subcommittees where required.

Performance monitoring and reporting

• Designing, implementing and embedding our performance monitoring and reporting frameworks, including dashboards, KPIs and narrative reporting for SLT and Board.
• Identifying and escalating performance trends and/or risks, highlighting these in order to partner with teams on continuous improvement
• Driving the use of data and insight in organisational planning and decision-making processes, including embedding processes to support equity and inclusion e.g. EDI impact assessments.
• Building capacity and planning capability across The Charity to support sustainable processes and ways of working, and to support continuous improvement.
• Working closely with leaders to ensure planning, change and performance are aligned, and with particular emphasis on Finance, Strategy and External Affairs, and People and Culture.

Programme and project planning

• Developing and communicating frameworks to support how programmes and projects are monitored and measured, in alignment with our strategy impact framework led by the Strategy & External Affairs team.
• Support programme planning and monitoring capability across The Charity through coaching and advisory support to teams and leaders and through procuring and/or sharing supporting tools and guidance for this purpose

Leading governance, risk management and business continuity

• Strategic oversight of governance, including overseeing Board and subcommittee reporting, documentation, regulatory and legal compliance.
• Overseeing the Charity’s corporate risk register, embedding risk awareness and mitigation planning across The Charity.
• Leading the development of our Business Continuity Planning (BCP) approach, including associated guidance, communication and learning.
• Acting as a trusted partner to SLT and Heads of Teams on performance, risk, and governance.

Background to the role

In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role along with a new Governance and Executive  Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.

This appointment comes at the time of a review of our premises needs.

Job description

Job Purpose

Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.

You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.

By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:

• Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
• Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
• Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
• Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.

Key Tasks

Coordinate and implement processes that relate to our staff

• Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
• Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
• Carry out workstation assessments as needed

 Premises

• Act as the first line of support for premises and facilities across all our locations.
• Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
• Serve as the first point of contact for all health & safety matters.
• Help establish and maintain safe working practices and policies and undertake basic risk assessment
• Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
• Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
• Support the Director of Finance and Operations in developing and implementing a new premises strategy.
• Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
• Manage the two cleaners.

IT and systems

• Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
• Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
• Coordinate IT stock purchases and monitor asset use across the organisation.
• Work effectively and efficiently with the outsourced ICT provider, Penelope
• Implement processes that maintain effective IT security.
• Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
• Support the Director of Finance and Operations in developing and implementing a new ICT strategy.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to The Director of Finance and Operations
• The role line manages the two cleaners

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

 Essential

• Experience providing IT and facilities support to the organisation.
• Experience coordinating facilities or office management across multiple locations.
• Experience supporting basic health & safety and premises management.
• Experience coordinating recruitment or onboarding processes

Desirable

• Voluntary sector experience.
• Experience with Salesforce or similar CRMs.
• Experience with implementing or supporting new systems.
• Experience managing IT or telecoms service contracts.

Knowledge & Understanding

 Essential

• Good technical skills to navigate various IT systems, highly organised, and solutions focused.
• Good understanding of health and safety compliance requirements and standards in the workplace.
• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Understanding of HR processes (recruitment, induction, probation, appraisals).

Skills/Attributes

 Essential

• Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
• Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
• High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
• Understanding of IT networks/infrastructure.
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Good understanding of the capabilities and potential of 365
• Advanced AI skills

Additional Requirements

• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions.

Our client, a Not-for-profit body, are looking to recruit a Head of IT to manage, deliver and develop their operations, ensuring infrastructure, systems, services, and electronic data effectively support the organisation’s activities.

Duties:

· To develop and deliver the IT strategy in support of their strategy.

· Keep abreast of developments and new applications and assess the need, use and applicability to the organisation. Advise and make recommendations to the Director of Finance and Resources on enhancements to improve the organisation’s IT services.

· To serve as the lead for GDPR compliance activities within the organisation

· Be the senior point of contact for support for the organisation’s various applications including ALMA (Library Management System), Microsoft Dynamics 365 (CRM), Microsoft Business Central (accounting software), Microsoft 365, and Microsoft Teams.

Essential Skills:

· Experience of maintaining a variety of IT systems, including Windows based networking both on premise and cloud based

· Experience of evaluating and commissioning computer hardware

· Proven ability to problem-solve IT problems

· Proven ability to learn new systems quickly

· Proven ability to prepare and monitor budgets covering IT

· hardware, software, networking, and associated requirements

This role is hybrid (ideally 3 days a week on site).  Not-for-profit or public sector experience is a preference.

Senior Financial Accountant - Fixed-Term
Reference: AUG20257890
Location: Flexible in UK
Contract: Fixed Term until 31st December 2026
Hours: Full Time, 37.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

This is an excellent opportunity to join our busy Finance team and develop your skills in one of the UK’s leading conservation charities. This role arises in order to support the Finance Systems Replacement project which is a Board priority and a major digital change project.

In order to facilitate this we are looking for additional support in our Financial Control Team. We are looking for a strong technical professional, whose financial expertise and specialist knowledge are a given. The main purpose of the role is to provide technical financial accounting support, with a focus on, but not limited to VAT, gift aid and corporation tax, preparation of statutory accounts, to ensure that RSPB and its related group entities comply with a range of regulatory and external stakeholder reporting requirements and specific project requirements related to the implementation of the new finance system. 

What's the role about?

You will be part of a team of professionals reporting to the Financial & Treasury Controller.

As part of a team of 5 your main duties will be to:

• Deal with VAT, Gift Aid and corporation tax enquiries, produce returns, etc.
• Be involved in the preparation of the Trustees’ Report and Accounts (including subsidiary and related entities); This involves co-ordinating input from the wider Finance team as well as liaison with the Communications and Corporate Governance and Risk teams to provide an integrated narrative that clearly articulates RSPB’s impact and the challenges it faces.
• Liaise and provide information to internal and external audit.
• Help manage and reconcile the fixed asset system with particular focus on getting the fixed asset data ready for accurate transfer to new finance system.
• Financial analysis and technical reporting including government statistics returns

With an income of over £170m per annum and 1.15 million members the RSPB combines worldwide charitable impact with a substantial commercial operation. The scale and diversity of the operation gives scope for this role to make a significant impact on the delivery of RSPB’s work as well as the opportunity for major personal development.

Essential skills, knowledge and experience:

• Fully qualified accountant or part qualified in final year of exams.
• Good working knowledge of the rules, regulations and standards in respect of tax legislation (VAT and Gift Aid), preferably for the charity sector.
• Good working knowledge of the rules, regulations and standards in respect of financial reporting (Accounting standards and company law) preferably for the charity sector.
• Ability to analyse, interpret and communicate financial data.
• Ability to communicate financial information to both a finance and non-finance audience.
• Experience within a medium sized organisation (Income £50m+) of preparing reports/returns for external stakeholders including Tax returns (VAT, Gift Aid and corporation tax), Annual Reports and Annual Returns (Charity Commission, Government agencies).

Desirable skills, knowledge and experience:

• Advanced knowledge of MS Excel
• Experience of accounting software within a medium sized organisation.
• Experience of communicating with HMRC and other regulatory bodies.
• Experience of communicating with internal and external stakeholders including auditors, trustees and directors.

Additional information:

• The role can be hybrid within the UK however you may be periodically required to attend our HQ finance office at RSPB HQ in Sandy, Bedfordshire.
• This role may require some travel within the UK.
• This role may require some overnight stays away from home.

The RSPB works for a healthy environment for all and we therefore expect you to take action in accordance with our Environmental Policy and objectives. Together we can make a positive difference for our world.

In the RSPB, volunteers are a major resource and make a vital contribution to the RSPB’s aim to take action for the conservation of wild birds and the environment. Employees are responsible for encouraging, developing and supporting volunteers in their work for the RSPB.

Support for obtaining taxation qualification can be considered.

Agreed professional subscriptions are paid by RSPB.

Closing date: 23:59, Tue, 2nd Sep 2025

We are looking to conduct interviews for this position on: 11th September 2025.

Please note that we will be actively recruiting for this role and reserve the right to close this vacancy should sufficient applications be received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application, you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to tell us how you meet the criteria set above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for visa sponsorship.

No agencies please.

POSITION OVERVIEW

The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.

Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.

As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Programme Innovation and Strategic Development

Programme Design and Innovation

● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.

● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.

● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.

● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.

Current Programme Oversight

● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.

● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.

● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.

● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.

● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.

● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.

● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.

Community Partnerships and External Relations

Strategic Relationship Building

● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.

● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.

● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.

● Engage with families and community members to understand their aspirations for young people.

Programme Partnerships

· Support the Programme Director in developing and maintaining key relationships and partnerships.

· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.

· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.

Research, Evaluation and Quality Assurance

Evidence-Based Development

● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.

● Commission or conduct research projects to inform programme development decisions and enhance service delivery.

● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.

● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.

● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.

Quality Standards and Continuous Improvement

● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.

● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.

● Monitor programme quality through systematic observation, feed \back collection and data analysis.

● Lead programme effectiveness reviews and provide recommendations for improvement.

● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Staff Leadership and Development

● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.

● Attend Line Managers training and regular sessions with HR Manager.

● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.

● Assist in recruiting or contracting new workers, tutors or teachers as required.

Funding and Financial

Strategic Funding Development

● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.

● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.

● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.

● Monitor funding environments and policy developments that may influence programme design.

Financial Administration

● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.

● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.

● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.

● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.

Safeguarding and Compliance

● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,

● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,

● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,

● Maintain comprehensive knowledge of safeguarding practices and current legislation.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally.

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Following a sustained period of professionalisation, including the introduction of improved financial and reporting systems, we are seeking an experienced and proactive Operations Lead to manage the day-to-day running of the organisation. This is a key role which requires a confident all-rounder who will ensure efficient operations while working closely with the Director to support strategic growth.

You will bring practical financial expertise and enjoy working with systems and spreadsheets. Comfortable collaborating across all levels—from bookkeeper and accountant to the Board of Trustees—you will lead finance, governance, HR, compliance, and organisational planning. Your work will ensure operations align with and support Outset’s mission and values.

You will oversee the financial management and timely payment of grants awarded to leading international public arts organisations. This includes monitoring grantee progress and ensuring funds are disbursed on milestone completion. The position also offers regular invitations to a wide range of art events across London, providing opportunities to engage with the contemporary arts scene and build relationships with key cultural stakeholders.

This is an exciting opportunity to play a central role in a dynamic organisation during a pivotal development phase, with visibility across all charity activities. We are seeking a hands-on, adaptable individual eager to contribute to the organisation’s growth. The role offers flexible hours and working patterns, with scope to shape and expand responsibilities over time.

Responsibilities

• Oversee financial administration, including bookkeeping, grant payments, cash flow, bank accounts (UK & USA), foreign exchange, and gift aid claims.
• Develop and monitor budgets with Director and Treasurer.
• Work with external bookkeeper and accountant on accounts and grant reporting.
• Maintain donor CRM, manage contracts, invoicing, and coordinate donor communications.
• Support donor cultivation, VIP access, and prepare briefings for Director and Trustees.
• Coordinate HR tasks such as recruitment, payroll, and expenses.
• Manage subscriptions for IT systems, business rates, rent, and insurance payments.
• Organise logistics for London-based artist residency award.
• Coordinate Board meetings, Trustee recruitment, and maintain legal and compliance documentation.
• Manage the American Friends of Outset 501(c) organisation, including scheduling and running Board meetings, overseeing finance and compliance processes, and holding relationships with key stakeholders.
• Support communications, organisational announcements, and strategic development with the Director.

Person Specification

Essential:

• Experience in an operations or management role, preferably in a charity context.
• Strong organisational, financial, and project management skills.
• Knowledge of UK charity governance and compliance requirements.
• Confidence with financial systems, budgets, and reporting.
• Excellent communication and interpersonal skills.
• Ability to balance strategic thinking with hands-on delivery.
• A collaborative, flexible, and problem-solving mind-set.

Desirable:

• Professional qualifications are desirable but not required.
• Experience liaising with international donors.
• Experience working with a small team or start-up environment.
• Familiarity with or experience of a fundraising context.
• Interest in and passion for the arts.

Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities. 

The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification.