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Position title: Operations Officer
Reports to: Director of Operations
Direct reports: None at present. Operations Assistant in the future, subject to funding.
Key stakeholders: Director of Operations, Finance Manager, Communications Manager, Membership Manager, Director of Income and Investment, UKMSA team, volunteers
Location: Remote (with occasional UK travel)
Salary: Level 3 – £30,000-£35,000
The Operations Officer is a vital enabler within UK Men’s Sheds Association (UKMSA), supporting the Director of Operations and wider team to ensure that internal systems, communications, and events run smoothly and effectively. Operating as a competent professional with minimal supervision, the postholder brings a practical, solutions-focused mindset to help our staff and volunteers navigate UKMSA with confidence and ease.
Acting as both a systems fixer and first point of contact, the Operations Officer handles incoming queries, whether by phone, email, or other channels, making sure they reach the right person quickly and are followed up appropriately. They take ownership of the “how”, for example, ensuring platforms like SharePoint are clear and usable, templates and resources are easy to find, and everyday processes feel intuitive and joined-up.
They also play a key role in supporting the delivery of UKMSA events, helping to coordinate logistics, manage information, and ensure all activities are well-organised, inclusive and aligned with UKMSA’s values. Proactive in spotting friction points across systems and operations, they resolve them constructively and collaboratively, always aiming to make things easier for others.
This role will suit someone who is calm under pressure, friendly, and unflappable; someone who brings patience and clarity when others feel frustrated, and who sees their job as enabling others to succeed. A natural organiser with a service mindset, the Operations Officer keeps things moving, keeps people informed, and brings a steady hand to the fast-paced, values-led environment of UKMSA.
Key responsibilities:
1. Support to the Director of Operations
· Provide flexible and proactive administrative support to the Director of Operations across a range of operational functions.
· Maintain and update Breathe and all HR records and internal trackers, ensuring information is accurate, current, and securely stored.
· Assist with project coordination, document preparation, supplier management, and other operational tasks as delegated.
· Ensure tasks are completed in a timely and organised manner, helping the Director manage priorities and maintain momentum.
2. Systems and process support
· Help the entirely remote staff and volunteers navigate UKMSA’s systems and tools (for example, platforms like SharePoint) with clarity and confidence.
· Work with other UKMSA staff to make systems more straight-forward. For example, work with the Finance Manager to help volunteers find easier ways to claim expenses.
· Act as a practical, approachable source of support for system-related queries, ensuring others can easily find what they need to do their job. Adapt systems considering their experiences.
· Identify pain points in internal processes and work constructively with others to improve them, streamlining structures, simplifying workflows, and keeping things running smoothly behind the scenes.
· Maintain and update shared systems and spaces to ensure they are accessible, user-friendly, and fit for purpose.
3. First point of contact
· Receive, triage and manage incoming phone calls, emails, and letters to UKMSA, ensuring they are passed on promptly and appropriately to the right member of staff or volunteer.
· Maintain clear systems for logging, redirecting, and following up on incoming queries to support accountability and responsiveness.
· Identify and suggest ways to make it easier for people, both inside and outside the organisation, to get the information or help they need efficiently. For example, work with the Membership Manager and Head of Volunteering to develop a bank of frequently used resources and materials.
4. Events co-ordination
· Support the Director of Operations, colleague and external consultants in the planning and delivery of UKMSA events including conferences, online webinars, training sessions, and member gatherings.
· Liaise with venues, suppliers, speakers, and internal colleagues to ensure smooth and timely event logistics.
· Manage practical event delivery tasks such as attendee registration, materials preparation, evaluation collection, and post-event communications.
· Contribute to the creation of inclusive, safe, well-organised events that reflect UKMSA’s values and create value for members, volunteers, and partners.
Key expertise required:
· Strong administrative and organisational skills, with a proven ability to manage multiple tasks, meet deadlines, and maintain accuracy across a range of operational and logistical duties.
· Experience supporting senior leaders or operational functions, ideally in a charity, membership organisation or similarly values-led environment.
· Excellent communication and interpersonal skills, with the confidence and professionalism to liaise effectively with staff, volunteers, suppliers, and members of the public.
· Proficiency with digital systems and platforms, including file storage systems (e.g. SharePoint or Google Drive), spreadsheets, document templates, and basic CRM or event tools.
· Experience supporting events coordination, including handling logistics, communicating with participants, and ensuring smooth delivery.
· A practical and solutions-focused mindset, with the ability to spot inefficiencies or confusion in systems or processes and work constructively to improve them.
· Ability to work independently, using initiative to solve problems and manage priorities, while also being a supportive and collaborative team member.
· A calm, friendly and patient approach, especially when supporting colleagues or volunteers who are frustrated or unfamiliar with systems or processes.
· Understanding of confidentiality and data protection principles, with experience handling sensitive information responsibly and professionally.
· Experience working with volunteers, and a respectful, enabling approach that recognises the contribution and centrality of volunteers within the Shedding movement and wider charity.
· Commitment to UKMSA’s mission and values, with an appreciation for the volunteer-led nature of the Shedding movement and the culture it reflects.
What success looks like:
· People across the organisation feel supported, informed, and able to get things done. Staff and volunteers know who to go to for help, and when they do, the experience is clear, calm, and constructive.
· Systems and processes feel intuitive and smooth. The bumps have been ironed out, key resources are easy to find, and internal tools support rather than frustrate.
· Enquiries and issues are handled efficiently and appropriately. Whether it’s a public query or a board member request, it reaches the right person quickly and nothing falls through the cracks.
· Events are well organised, well attended, and well received. From logistics to follow-up, the Operations Officer plays a dependable role in making UKMSA events run smoothly and reflect the organisation’s values.
· The Director of Operations is well supported and can delegate confidently, stay focused on strategic work, and trust that operational details are being managed with care and follow-through.
· Colleagues describe the Operations Officer as calm, responsive and dependable. They are appreciated for being steady under pressure, friendly when others are stressed, and always looking for ways to make things easier.
· The role continues to evolve. As systems improve and the organisation changes, so does the shape of the role, with the postholder identifying new ways to add value and solve problems.
This job is not:
· This is not a strategic or senior leadership role. While the Operations Officer supports cross-organisational functions and works closely with senior staff, they are not responsible for setting strategy or making high-level decisions.
· This is not a purely administrative role. Although administration is an important part of the job, the role goes beyond task-based support, requiring initiative, systems thinking, and confident engagement with people across the organisation.
· This is not a technical IT role, though the postholder should be confident using digital systems and helping others navigate them.
· This is not a passive or isolated role. The Operations Officer is expected to proactively work closely with colleagues, volunteers, board members, and external contacts, often representing the operational “face” of the organisation and playing a key role in how things function day to day.
· This is not a static or routine-only role. As systems improve and the organisation evolves, the challenges and priorities will shift especially if the postholder is effective at smoothing processes and solving problems. The role requires adaptability, curiosity, and a willingness to respond to what’s needed.
Closing date: 1200hrs 9th October 2025
Interview : 24th October 2025
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Savoy Educational Trust in and help support our mission to advance & enhance education, training and skills development in the UK hospitality industry. As our new Executive Board & Governance Administrator you will play a key role in helping us deliver our new 5-year strategy by providing vital support to our Executive Team & Board of Trustees.
Location: Remote working (UK-based) with occasional travel
Contract: Full time (37.5 hours per week)
Salary: £30,000 - £35,000 (based on experience) plus 5% employer pension contribution
Contract type: Permanent
Holidays: 25 days per year (plus bank holidays)
ABOUT US
The Savoy Educational Trust is a leading grant-making charity with a mission to drive excellence in education and career development in the UK hospitality industry. We exist to empower the next generation of hospitality professionals by supporting education, training, and development initiatives that enhance the capabilities and skills of those who wish to pursue a long-term career in this dynamic and important sector of the UK economy.
We provide targeted funding and support to organisations that deliver impactful education, training and development programmes designed to inspire, prepare and equip individuals for fulfilling and sustainable careers in the UK hospitality sector. Our main beneficiaries include educational establishments (schools through to universities), industry charities and non-profits (large and small), and an array of industry associations.
Our work is guided by a committed group of Trustees and a small Executive Office Team. We have a strong legacy and a clear vision for the future.
ABOUT YOU
As we grow and adapt to the changing needs of the sector, we are now looking for a highly organised and proactive Executive Board & Governance Administrator to support the delivery of our new 5-year strategy and to oversee the smooth running of our administrative/governance operations.
This role requires a meticulous individual, with previous experience in a high-level administrative role and ideally some knowledge of charity governance. The postholder will have excellent organisational & IT skills, a strong work ethic, a keen eye for detail, and an ability to communicate confidently and professionally with a wide range of stakeholders. They will actively promote and uphold the Trust’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential information that they are party to. The postholder will be highly self-motivated, resourceful, and able to work effectively to build strong relationships with our beneficiaries, the Chief Executive/Executive Office team and our Board of Trustees.
JOB DESCRIPTION
Main Purpose of the Role
This is a central role in supporting the day-to-day operations of the Trust, providing secretarial support to the Board of Trustees and ensuring smooth and efficient administrative/governance processes. The postholder will be the first point of contact for enquiries and will be responsible for coordinating meetings, managing correspondence, and maintaining accurate records.
Why Join Us?
- Flexibility: Remote working with occasional travel to meetings and/or projects.
- Impact: Work for a charity making a tangible difference to young people and the hospitality sector.
- Collaboration: Be part of a small, passionate team with a strong sense of purpose.
- Development: Develop your skills in charity governance, grant-making, and non-profit administration.
HOW TO APPLY
To apply, please send:
- A CV detailing your experience.
- A short cover letter (no more than 2 pages) explaining your interest in the role and how you meet the person specification. Please indicate notice period required.
Applications close: 5th October 2025
Shortlisting: w/c 6th October 2025
Stage 1 interview (online/video call): w/c 13th October 2025
Final interview (in person in central London): w/c 20th October 2025 (travel expenses reimbursed if you live outside London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Partnerships Executive
Location: Home based (Home working with regular meetings in London)
Salary: £30,000 to £40,000
Hours: Full Time, permanent
Reports to: Head of Corporate Partnerships
About Parentkind
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
Supporting parents beyond the school gate
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships.
Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.
Our direct support of schools
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our focus on Policy & Research
Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.
In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom).
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
Main purpose and scope of this role:
With guidance from the Head of Corporate Partnerships, you will identify, secure, and manage new corporate partnerships to fund Parentkind's mission.
You will build and maintain a new business pipeline to support a sustainable corporate partnerships income stream, targeting a wide range of partnerships (including COTY, corporate grants, commercial and strategic relationships) with regional and national businesses with the capacity to support at a 5,6, and 7-figure level.
You will carry out prospect cultivation, develop tailored proosals and pitches, and manage corporate partner relationships to secure excellent supporter experiences.
By collaborating with key internal stakeholders and securing approirate partnership opportunities, you will enhance support for parents, schools, children and young people.
Duties and key responsibilities
New Business
- Identify and research prospective corporate partners who align with Parentkind’s mission; complete due diligence and compile reports and partner profiles.
- Planning: proactively plan and drive tactical and timely approaches to potential partners.
- Proposal development: produce high‑quality proposals, applications and pitches to secure financial contributions from corporate partners.
- Lead management: respond promptly to new‑business leads, delivering excellent relationship management from initial contact to formal partnership.
- Resource development: contribute to the development and maintenance of key resources for fundraising activities.
- Community Team contribution: contribute to the Community Team’s fundraising initiatives for PTA members.
Partnership Management
- Account management: oversee and manage relationships with selected corporate partners in Parentkind’s portfolio.
- Partnership planning: create and deliver comprehensive, bespoke plans for each partnership, considering all financial and non‑financial opportunities to generate support and mutual value.
- Regular communications: hold regular meetings with partners to ensure partnership objectives are on track; propose compelling partnership content and campaigns.
- Impact reporting: create compelling reports for partners that demonstrate the impact of their contributions and support renewals.
- Coordination of contributions: coordinate gift‑in‑kind/pro‑bono contributions from partners in collaboration with internal teams.
Relationship Management
- Relationship building: cultivate relationships with prospects, developing tailored engagement strategies and keeping key contacts informed of our work.
- Partnership agreements: negotiate clear, mutually understood and appropriate contracts with new corporate partners.
- Network utilisation: leverage organisational networks for introductions and referrals; collaborate with the Head of Corporate Partnerships on network mapping; identify links to target organisations and engage key stakeholders for introductions, referrals and nominations.
- Representation: represent Parentkind at events and networking opportunities.
- Internal collaboration: foster positive relationships across the organisation, ensuring fundraising activities align with the charity’s needs and priorities.
Managing systems
- CRM management: maintain accurate and up‑to‑date records on Parentkind’s CRM (Salesforce), tracking all corporate partnerships activity.
- Monitoring and reporting: contribute to regular monitoring and reporting on corporate partnerships.
- Process management: manage internal processes related to corporate partnerships, including use of third‑party platforms.
- Record keeping: maintain and communicate detailed records of corporate partnerships activities to inform future planning and strategy.
- Finance processes: ensure all corporate partnerships income is accurately coded, allocated and reconciled in line with agreed finance processes.
- Process improvement: contribute to the development of effective processes and systems for managing corporate fundraising activities.
General responsibilities
- Ensure Data Protection procedures are followed at all times.
- Stay informed on relevant issues, educational policy and legislation affecting key audiences.
- Be flexible within the remit of the post and undertake other duties as reasonably requested by senior leadership.
- Contribute to Fundraising Department planning, reporting and cross‑team projects.
- Be self‑servicing and participate in Parentkind’s performance, development and training programmes.
- Abide by organisational policies, codes of conduct and practices.
- Be responsible for the health, safety and welfare of self, colleagues and visitors.
This job description may be amended from time to time and does not form part of the employment contract.
For person specifcation see the attached JD.
UK-based applications only will be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
This is an exciting opportunity to join UKCF at a time of growth, ambition and innovation. We are looking for an interim Partnerships Officer to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.
Initially for a period of six months, you will hit the ground running to pick up an existing portfolio of national programmes currently under delivery. You’ll lead on programme administration including design and delivery, as well as collaborating with UKCF finance and membership colleagues to collate and disseminate programme data for funders and internal stakeholders.
In this client facing role, you will be responsible for administration and operational support in the development, delivery, and evaluation of high-value, strategic partnerships, whether with government departments, major trusts and foundations, corporate partners, or other longstanding partners.
You’ll work closely with the Director of Partnerships & Insight and community foundations to deliver an existing portfolio of programmes and to shape strong proposals and administer the end-to-end implementation of new partnerships.
You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven, strengthening our approach to programme design, learning, and impact evaluation.
This role requires exceptional organisational, programme and project management skills. Experience in a trust or foundation, grantmaking, especially within programme design, is a bonus.
You will report to the Director of Partnerships & Insight and also work closely with the wider team including finance, membership and communications staff.
Key responsibilities
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Programme delivery and administration – Support the smooth running of national partnerships and programmes, ensuring they are delivered on time, within budget, and to a high standard. Maintain accurate financial and programme records, track deadlines, and make sure monitoring and reporting requirements are met.
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Reporting and insight – Analyse programme data and contribute to clear, high-quality reports for funders, partners, and internal teams. Capture learning and examples of good practice to strengthen future programmes.
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Collaboration and communication – Work closely with colleagues across UKCF, including communications, finance and membership, to ensure effective programme delivery. Provide timely advice and support to team members, community foundations, and funders, resolving queries quickly and accurately.
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Relationships and improvement – Build and maintain strong, positive working relationships with funders, community foundations, and delivery partners. Identify opportunities to refine and improve processes to make delivery more efficient and impactful.
Who we’re looking for:
We’re seeking someone who is proactive, highly organised, confident with data, and comfortable juggling competing priorities while building strong relationships. You’ll bring experience in programme administration, accurate record-keeping, and reporting, with the ability to translate information into clear insights. Strong digital and technology skills are important, as is the ability to work collaboratively across teams and with external partners. Ideally, you’ll also have some experience in grant-making, process improvement, or using systems like Salesforce, but above all we’re looking for someone who is adaptable, curious, and motivated by UKCF’s values of inclusivity, collaboration, and ambition for communities.
ROLE SUMMARY
Reporting to the Director of Partnerships & Insight, this role is central to the effective day-to-day running of UKCF’s national partnerships and grant programmes. You will play a key role in keeping programmes on schedule and within budget, with strong administration and attention to detail at the heart of the position. At the same time, you will build and maintain positive working relationships with funders, community foundations, and colleagues across UKCF, acting as a reliable point of contact and ensuring information flows smoothly. This role is well suited to someone who enjoys balancing deadlines and detail with the opportunity to work alongside a wide range of people.
KEY RESPONSIBILITIES
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Under the supervision of the Director of Partnerships & Insight ensure the partnerships and programmes are delivered on time and in budget.
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Administer the partnerships and programmes, keeping accurate records of funding allocated, spending by Community Foundations, and collating monitoring reports etc.
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Analyse partnership and programme data and contribute to reports for funders and internal teams.
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Write and/or support with production of internal and external reports on delivery and impact.
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Work closely with the UKCF Communications, Finance and Membership teams to deliver programmes.
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Develop and maintain quality relationships with delivery partners, including Community Foundations and funders.
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Provide appropriate advice, guidance and support for grant applicants, Community Foundations or funders.
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Capture good practice and learning from grant recipients, Community Foundations and funders.
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Identify refinements and improvements to our programmes
EXPERIENCE/SKILLS REQUIRED
Essential:
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Support and administration – accuracy/record keeping/ working to deadlines across multiple programmes and/or priorities
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Customer service/relationship management
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Analysing information and producing or contributing to reports
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Working as part of a team
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Experienced with Microsoft Office, with strong excel skills
Desirable:
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Implementing new processes to streamline and improve delivery
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Grant making
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Experience of community foundations
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Experience with Salesforce or other similar CRM system
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Analytical experience – used to working with large data sets
SKILLS AND ABILITIES
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Effective verbal and written communication skills
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Persuasion and interpersonal skills; diplomatic, and confident with people from all backgrounds
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Ability to manage competing deadlines and priorities
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Ability to problem solve and act on initiative
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Committed to learning and developing skills and experience
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Willingness to learn and take on a variety of tasks
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Creative, thorough & organised, flexible, and intuitive
This is initially a 6 month contract, full time 35 hours per week, remote working but with the opportunity to work flexibly from the London office if desired.
A rapid start is required - please state notice period on application.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a global initiative that examines the legal duties of corporate and investor decision-makers in the context of climate and nature risks. We are seeking a qualified US Lawyer with significant expertise in financial services and pensions law to lead the organisation’s US-focused investor workstream.
The position is offered as a fully remote fixed-term contract, and is open to candidates based in either the UK or the USA.
This is a pivotal role aimed at advancing legal clarity around investor fiduciary duties within the US financial system. Working closely with colleagues in the UK, you will deliver a strategic programme of legal analysis and stakeholder engagement. This will include scoping and commissioning authoritative legal opinions, developing practical resources for investors, and building strong relationships with legal practitioners, institutional investors, regulators, academics and civil society organisations.
The role offers a rare opportunity to influence legal thinking and practice at the intersection of finance, law and the systemic risks posed by climate change and nature loss. The organisation does not litigate but instead demonstrates that existing legal frameworks already require action to address escalating risks, supporting investors and corporates in strengthening governance and aligning strategies with the transition to a sustainable global economy.
We are looking for a senior legal professional who is proactive, adaptable, and confident in leading a high-impact programme of work. You will bring a strong background in the US legal and regulatory system, with deep expertise in financial services regulation, fiduciary duties, or pensions law. You should have experience working with institutional investors, asset managers, pension funds or regulators, and the ability to translate complex legal concepts for a range of audiences. A demonstrated interest in the role of law in addressing climate and nature-related financial risks is essential.
As part of a small but influential team, you will engage with leading experts worldwide and contribute to shaping the legal foundations for better climate and nature governance across the financial system.
The deadline for applications is 25 September 2025 at 23:59 but applications will be reviewed on a rolling basis, and early applications are encouraged.
Please note. Only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Partnerships Manager
Location: Fully Remote
Salary: £27,992 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 24th September 2025
We have an exciting opportunity for a Partnerships Manager to join our team and grow income from high-net-worth individuals and corporate supporters. You will identify, engage, and steward prospects to secure funding, while developing and implementing long-term relationship and stewardship plans.
You’ll be joining a passionate, fun, and target-driven team in a motivating environment, with the chance to make a real impact on the services we provide.
Key responsibilities include:
- Researching and identifying potential major donors, determining appropriate stewardship pathways, and involving Trustees or staff as needed.
- Implementing stewardship plans for major donors to secure five-figure gifts and above.
- Developing and supporting external fundraising committees to raise funds for local Forward Trust services.
- Researching and approaching potential corporate supporters, cultivating relationships, and securing funding.
- Collaborating across the organisation to develop engagement packages, partnership proposals, and progress reports.
- Managing the Fundraising Officer, providing support, motivation, and guidance.
- Representing Forward Trust at meetings, networking events, and conferences.
- Supporting the Head of Fundraising to develop strategies to maximise income from high-net-worth individuals and corporates.
- Ensuring data in the CRM is accurate, compliant with GDPR, and used effectively to inform fundraising activities.
- Managing and reporting on income and expenditure budgets, liaising with Finance, and contributing to reports for Senior Management and Trustees.
- Collaborating with other fundraising team members and participating in team meetings, supervision, and training.
What We’re Looking For
Essential Skills & Experience:
- Proven track record of major donor fundraising, securing five-figure sums and managing effective stewardship pathways.
- Proven experience in identifying, managing, and growing corporate supporter accounts of at least five figures.
- Experience managing at least one member of staff.
- Skilled at managing high-level relationships internally (Trustees) and externally (high-net-worth individuals).
- Experience managing budgets related to your area of work.
- Proficient in using a CRM or other database to manage contacts.
- Understanding of GDPR principles and their impact on fundraising.
- Excellent verbal and written communication skills, with the ability to explain complex issues clearly and compellingly.
- Strong attention to detail and ability to understand departmental income and expenditure projections.
- Willingness to attend fundraising events, which may be out-of-hours or away from home.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.
Key Responsibilities
- Lead and oversee the development of digital platforms and website functionality.
- Manage relationships with external suppliers and digital service providers.
- Conduct UX testing and co-production activities with service users.
- Identify and implement AI and automation opportunities.
- Ensure SEO optimisation and monitor website analytics for performance improvements.
- Collaborate with content creators and developers to maintain a high-quality online presence.
- Drive innovation and digital growth across the organisation.
You Will Have
- Proven experience in digital innovation and delivering digital solutions.
- Strong understanding of user-centred design, agile methodologies, and accessibility standards.
- Experience in AI development and ethical digital practices.
- Ability to lead digital projects and manage performance.
- Knowledge of data protection and digital safeguarding.
- Experience working directly with service users to inform service design.
Key Deliverables
- Expansion of digital services to improve access and engagement.
- Growth of AI capabilities to enhance efficiency.
- Increased reach and impact of digital platforms.
Additional Information
- This role involves working with sensitive and potentially traumatic subject matter.
- Flexibility to travel across England and Wales to attend meetings is required.
- The interview process for this role will be in two stages, including a skills assessment and competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About the role
Are you passionate about people, diversity, equity, and inclusion, alongside learning and development? We are seeking an HR and Safeguarding Manager (maternity cover) to be a point of expertise for HR within the organisation, lead the ongoing implementation of our DEI and L&D strategies, support our robust Safeguarding procedures and policies. The role aims to
cultivate a supportive work environment that empowers our team to achieve our charity's vital mission.
At Action Tutoring, our dedicated team is central to everything we do. With a collaborative and supportive culture at the heart of our strategy, ensuring the smooth and effective running of our people operations is a key priority for us.
Deadline: Sunday, 28th September 2025
Interviews: Friday, 3rd October 2025
Start date: Ideally Monday, 19th December 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
Core responsibilities
- Ensure the accuracy and integrity of our employee data and processes, recognising their critical importance for Action Tutoring, including payroll, reporting, and compliance.
- Provide direct support and guidance to line managers in implementing HR policies and procedures. Proactively escalate complex issues and remain diligently up-to-date with developments in HR law to ensure ongoing compliance.
- Line manage the Safeguarding and HR Officer, providing comprehensive support, mentorship, and opportunities for professional development.
Safeguarding
- Actively contribute to the safeguarding team, providing essential support and guidance to the Safeguarding and HR Officer on queries and cases and escalate as relevant to the Designated Safeguarding Officer.
Recruitment and Learning & Development (L&D)
- Coordinate and drive learning and development initiatives across the organisation, ensuring Action Tutoring's L&D approach and action plan are effectively implemented and collaboratively supported.
Diversity, equity and inclusion (DEI)
- Work with the Senior Management Team to implement the DEI strategy and action plan.
- Actively support and develop a positive and inclusive working culture across all teams and staff.
Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria
- The right to work in the UK.
- CIPD level 5 certificate or equivalent experience
- At least two years' experience holding HR responsibilities.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong knowledge of HR processes, policies, procedures, employment law, and best practices. You'll be up-to-date with current regulations.
- Knowledge of safeguarding, and understanding of why it is critical to Action Tutoring and a proven ability to ensure processes are correctly followed and appropriately escalated.
- The ability to successfully balance individual needs with the operational and ambitious goals of the organisation. This means demonstrating compassion while supporting our strategic objectives.
- Experience using Human Resources Information Systems (HRIS).
- Strong project management experience.
- Proven experience implementing learning and development initiatives.
- Excellent people management skills, including the ability to be approachable, empathetic, and discreet when required.
- Exceptional verbal, written, and numerical skills.
- Demonstrable attention to detail and a strong ability to prioritise effectively.
- Confidence in communicating change to stakeholders at all levels.
- A commitment to diversity, equity, and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Line management experience.
- Transferable experience in the charity or NGO sector.
- Have previously led on or substantially supported safeguarding in a previous role.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in securing vital income for Victim Support through trusts, grants and corporate partnerships.
If you're someone who thrives on building relationships, crafting compelling proposals and contributing to meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer:
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including home working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
In this role, you'll lead on researching funding opportunities, crafting compelling cases for support and developing strategic proposals that align with both Victim Support's priorities and funder expectations. You'll collaborate with internal teams and external stakeholders to maximise income and embed fundraising best practices across the organisation. With the flexibility to work from home, this position offers autonomy, creativity and the chance to make a tangible impact.
We're looking for someone who is proactive, organised and an excellent communicator - someone who thrives on building relationships and driving performance.
Key skills and attributes we're looking for:
- Exceptional written communication with the ability to produce persuasive, well-structured proposals and reports with a strong attention to detail
- Proactive and self-motivated, with the ability to work independently and take initiative to drive tasks forward
- Strong organisational skills, with the ability to manage multiple priorities and deadlines effectively
- Excellent interpersonal and presentation skills, with the ability to confidently engage with internal and external stakeholders
- Good research, enquiry and evaluation skills in respect of opportunities, organisations and prospective supporters
This role is home-based (within England and Wales) with some national travel and overnight stays. This role will attract London weighting allowance of £2,800 per annum if applicable.
Please see the attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
Closing date: Monday 22nd September 2025
Interview date: Tuesday 30th September 2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.
So we’re looking for people who can help Two Saints deliver their vision, with a background and experience in either:
- Asset management, perhaps with experience of the net-zero agenda
- Supported housing services or social care
We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.
If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.
We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.
Key Responsibilities
- Develop and maintain digital platforms and tools.
- Provide technical support and troubleshooting.
- Conduct UX reviews to improve accessibility and effectiveness.
- Write and produce high-quality digital content, including copy and video.
- Support deployment of AI solutions like chatbots and predictive analytics.
- Update websites and apps with engaging, accurate content.
- Implement SEO best practices to boost visibility and engagement.
You Will Have
- Experience writing and editing copy for digital platforms.
- Proficiency with content management systems (e.g., WordPress, Drupal).
- Familiarity with graphic design and video editing tools.
- Strong problem-solving and written communication skills.
- Ability to simplify complex information for diverse audiences.
- Understanding of data protection and digital safeguarding.
- Awareness of AI and machine learning concepts.
- Knowledge of design software, particularly Adobe software
Key Deliverables
- Reliable digital products and solutions that meet business and user needs.
- Increased engagement across digital platforms.
- Responsive support to operational teams.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview: Knowledge in grant-funding, capacity building, organisational support
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities:
-
Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
-
Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
-
Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
-
Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
-
Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations.
-
Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
-
Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
-
Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
-
Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
-
Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
-
3+ years’ experience within the UK charity sector (domestic, not solely international).
-
Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
-
Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
-
Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
-
Ability to work collaboratively with organisations, offering constructive and practical guidance.
-
Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
-
Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
-
Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
-
Comfortable working autonomously and as part of a small team, with minimal supervision.
-
Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
-
Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.
We're looking for a proactive and passionate Learning & Development Designer who's ready to make a real impact.
In this exciting role, you'll create modern, engaging learning interventions across a wide range of subject areas helping learners grow, adapt, and thrive. Your focus will be on designing high-quality virtual classroom experiences, but you'll also have the opportunity to explore and implement other innovative learning methods.
This role is full-time and is home-based with some travel throughout England & Wales as required.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
In this role, you'll play a key part in upskilling practitioners who support victims and witnesses of crime, helping them develop the soft skills needed to make a meaningful impact. You'll be at the forefront of modern learning design, applying contemporary thinking and innovative approaches to shape materials that are both practical and powerful. You'll need to be a dynamic learning professional with a strong grasp of learning theory and a flair for designing engaging, outcome-driven content across multiple formats.
If you thrive in a fast-paced environment, have excellent project and time management skills, and are excited by the opportunity to influence change through learning, we'd love to hear from you.
You will;
- Support the scoping of learning needs with L&D colleagues and make recommendations on potential learning interventions.
- Lead on the design and implementation of virtual and in person learning and other interventions (including independent learning resources, handbooks, tools), within a project management framework, working with a range of key stakeholders, ensuring products are designed within scope, delivered on time, within budget and achieve the desired outcome.
- Build strong relationships with key stakeholders across the organisation collating learning needs and providing consultation on effective learning solutions.
- Lead on the continuous improvement of learning across the organisation, using various sources of information, to make recommendations on amendments. Take ownership of courses and conduct scheduled reviews on content and the effectiveness of the intervention.
- Create new ways of learning across the organisation enhancing opportunities such as peer learning, independent learning, on the job learning and virtual communities.
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 37.5 hours per week and a degree of flexibility is necessary. This role will work from home but will have moderate travel nationally across the organisation.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.
This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.
Key Responsibilities
- Commission, write, and produce digital content to support and inform service users.
- Collaborate with service delivery staff and local teams to create and roll out content.
- Maintain and update website content to improve user experience and increase self-referrals.
- Support the development and delivery of digital projects and enhancements.
- Develop SEO strategies and help manage our Google charity grant.
- Contribute to social media content and digital engagement.
- Use analytics to drive content improvements and insights.
You Will Have
- Excellent written and verbal communication skills.
- Experience editing and commissioning content for digital platforms.
- Proficiency with website content management systems.
- Strong interpersonal and collaborative skills.
- Ability to simplify complex information into plain English.
- Experience using analytics tools to measure content performance.
- Knowledge of Microsoft Office and SEO best practices.
- A commitment to equality, diversity, and safeguarding.
Key Deliverables
- Accurate and engaging digital copy for core services.
- Reviewed and improved website content.
- Compelling content for social media and digital campaigns.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.