Finance jobs in london, essex

Philanthropy Manager

8-month FTC

£37,000-£38,000 FTE

Ideally full time 35 hours, flexible, would consider 4 days

Hybrid with 3 days in London office

Start: May/early June

Charity People are excited to partner with a charitable organisation to find them a new Philanthropy Manager, this is a maternity cover role.

As Philanthropy Manager, you will work closely with the Head of Philanthropy and Development team. You will actively manage a pool of individual donors to cultivate, steward and solicit donations for exhibitions, education, and programmes. You will have great administrative and communication skills, with the ability to communicate with high-net-worth people, and a sound understanding of fundraising and the sector. There is no line management responsibility for this role.

Responsibilities:

• Work with the Head of Philanthropy to implement and refine the organisation's major giving strategy, with a focus on securing mid-to-high level gifts.
• Manage a portfolio of donors and prospects, ensuring personalised cultivation, solicitation, and stewardship activities.
• Develop compelling fundraising proposals, working closely with Programmes colleagues to gather project and financial information.
• Support the Head of Philanthropy in securing major gifts for key fundraising campaigns.
• Collaborate with teams to identify opportunities for project-specific donations from existing members.
• Collaborate with the Philanthropy Officer to research and identify new major donor prospects, building and maintaining a pipeline of potential supporters.
• Ensure high-quality donor stewardship through bespoke engagement, reporting, and recognition opportunities.
• Maintain accurate donor records, tracking gifts and ensuring accurate acknowledgment in exhibition materials, reports, and event invitations.
• Play a role in planning and delivering key cultivation events, to ensure our supporters remain engaged and events meet agreed KPI's.
• Keep up to date with giving trends and philanthropic developments, sharing insights with the team to inform strategy.
• Attend the organisation's events as appropriate.
• Ensure accurate records are maintained through the CRM system.
• Ensure all personal details are managed in line with General Data Protection Regulations (GDPR).
• Work with the Philanthropy team to ensure philanthropic partnerships do not carry financial or reputational risk to the organisation and are compliant with the organisation's ethical fundraising policy through active Due Diligence for Ethics Committee.
• Work closely with the Finance team to ensure donations are managed efficiently.

You will bring:

• Experience of cultivating, soliciting and closing 5 figure+ gifts from individuals.
• Previous experience of contributing to or participating in strategy development, devising and implementing plans for major gifts fundraising.
• Pro-active, resourceful and entrepreneurial approach to fundraising and ability to take initiative and work autonomously when required.
• A highly organised and flexible approach to work, able to plan and prioritise a varied and busy workload and deliver agreed outputs to tight deadlines.
• Excellent written communication skills with the ability to translate complex information into compelling narrative form.
• Excellent interpersonal skills, with an ability to work collaboratively as part of the wider Development team and communicate effectively at all levels.
• Innovative and creative approach to research methodologies and identifying prospective supporters.
• Previous experience using Salesforce or a comparable CRM system.
• Knowledge of data protection legislation.

Application deadline: 14th May

Interviews will take place w/c 19th May

Please send your CV as soon as possible to learn more about this role, we are sending CVs on a rolling basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Location: London (remote working within the UK is possible)

Hours: Full-Time or Part-Time (5 days or 4 days per week pro rata)

Remuneration: £80,000 -£100,000 depending on experience

Role overview 

This is a new role within FILE, providing dedicated thought leadership internally and externally with respect to our land use and nature strategies. You will support our partners to accelerate a transition to sustainable food production, secure and enforce sustainable frameworks for extraction of transition minerals, and contribute to safeguarding key global ecosystems, including through enhancing and protecting the rights of indigenous peoples and local communities.

You will work closely with the Director of Program Strategy, Regional Directors, and other portfolio leads to ensure land use and nature strategies are developed and integrated throughout our funding portfolios. Externally, you will build and maintain relationships with some of the world’s leading climate and biodiversity lawyers and campaigners, as well as with aligned philanthropies.

Our land use and nature work mainly supports partners working on protecting habitats in biodiversity rich areas of Africa, South America and South East Asia, including by challenging harmful practices of corporations based in the Global North. Its scope may shift over time, including as the successful candidate refines our strategy going forwards.

We seek to protect the rights of, and support partnerships with, indigenous people and local communities. Key strategic outcomes pursued include confronting supply chains of major corporates that drive greenhouse gas emissions, biodiversity loss, and violate the rights of local communities, and securing regulatory changes to drive finance towards cleaner, more equitable alternatives.

Key Responsibilities

Each of these is conducted in close collaboration with relevant colleagues across FILE’s strategy teams, as well as FILE’s Research, Impact, and Learning, Grant Management, and Philanthropic Partnerships teams: 

• Lead the development of FILE’s land use and nature strategies, including a focus on legal and narrative and movement-building approaches, as well as on enhancing and protecting the rights of indigenous peoples and local communities 

• These strategies will set out a well-considered approach to sectors and themes including exploitation of transition minerals, deforestation and biodiversity loss driven by industrial agriculture, addressing rights violations in global corporate supply chains, etc 

• Work in close collaboration with strategy, grant making and fundraising leads within FILE to increase access to funding sources and the resilience of partners working in the field

• Developing, maintaining and convening external partnerships and networks with partners and practitioners working on and use and nature strategies 

• Provide leadership to the wider philanthropic and donor community on the need for legal interventions in pursuit of FILE’s land use and nature strategy, and support fundraising for FILE as well as directly for our partners 

Key Outcomes 

• FILE has a well-considered land use and nature strategy, including a focus both on legal and related narrative and movement strategies, which is integrated throughout our funding portfolios

• Increased funding is made available to partner organisations working on land use and nature, via FILE or directly from other philanthropies

• FILE colleagues and external partners have a trusted thought partner and collaborator on developing and implementing land use and nature legal strategies 

• Overseeing / establishing high quality convening(s), with support of FILE’s Convening Manager, and networks of civil society and relevant legal practitioners and peers working in this area, to catalyse innovation and strengthen connectivity 

• An engaged group of funders, ready to deepen their support for our partners’ work on land use and nature strategies 

About you 

We know that long lists of criteria can be discouraging and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the relevant criteria, we still encourage you to apply.

We also recognise that skills and experience can be gained in unexpected places, so we welcome applications from candidates who feel they have relevant skills for the role, gained from a wide range of professional, lived and learned experiences.

Essential criteria 

• A strong commitment to protecting the environment, reforming corporate and financial governance, strengthening government ambition, and prioritising the rights of indigenous peoples, marginalised groups, and other communities most affected by climate change and environmental harms 

• Experience of and expertise in developing and / or delivering legal strategies to advance systemic change on land use and nature 

• Demonstrated experience in linking legal strategies to effective communications, campaign, and/or movement strategies to advance systemic change 

• An ability to strategically manage projects, including prioritisation and forwards planning

• An ability to work equitably and effectively with multiple perspectives and build trust with diverse partners, and understanding of funder positionality and responsibility. 

• A willingness to travel from time to time (at least four times a year, more if working remotely) to meet FILE staff and partners 

• An ability to work flexibly as part of a team spread across many time zones, which will involve some meetings outside of standard working hours 

• A professional standard of written and spoken English

Desired criteria 

• A current or past qualification / bar admission as a lawyer 

• Experience of working as a lawyer on strategic litigation against governments, corporations, or financial institutions 

• Demonstrated experience of building and / or maintaining external networks, bringing expert practitioners and / or civil society together 

• Experience working with communities adversely affected by climate change, environmental harms, and/or related human rights violations, particularly in the Global South 

• Existing relationships with NGOs, lawyers, and / or philanthropic partners working on relevant land use and nature strategies 

• An ability to communicate with partners in other relevant languages, including Portuguese, French, Spanish, and Bahasa Indonesia, would be a bonus but not essential 

About FILE

The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change. 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases. 

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors (a small group of like-minded climate foundations) and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are highly strategic, flexible and adaptable, and open to growing in line with the Foundation.

FILE is committed to challenging inequality and values diversity, equity and justice in all areas of life. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We firmly believe that we are strengthened by the diversity of our partners and staff.

At FILE, we actively work to create an inclusive culture where colleagues feel welcomed, heard and supported to succeed and thrive.

Location

FILE has offices in London and the Netherlands. We are advertising this role for candidates based (and with the right to work) in the UK, the Netherlands, Brazil or South Africa but will also consider applications from other locations where we are able to do so.  

Please note, therefore, that you will see this role advertised in multiple locations but that we are only hiring for one position. Please apply to the job post for your preferred location. 

How FILE supports its staff 

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offer a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare and a contribution to a pension scheme.

FILE is committed to fostering an inclusive workplace where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds and encourage candidates who can contribute to the diversity of our team to apply.
Join us in making a tangible difference in the fight against climate change by creating spaces where diverse voices come together to drive impactful solutions.

Applications 

Please apply on our website and upload your CV. This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible. The role will remain open for at least four weeks from the date of advertisement.
 

Diversity & Inclusion

As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE. We are committed to continually learning and improving our diversity and inclusion practices, which can best be done if we are as diverse as the people of the world we’re working to protect. 

This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services team running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes. 

Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path.  The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

The English-Speaking Union and our work is more important now than ever.  

The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair. 

Purpose of this role  

The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General. 

Responsibilities and Expectations  

• Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations. 

• Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings. 

• Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery 

• Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements. 

• Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines. 

• Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers. 

• Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance. 

• Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals. 

• Deliver one-off projects and provide flexible support across the Corporate Services team as required. 

Skills and Experience  

• A track record of providing secretariat support, including minute taking. 

• Excellent administrative skills, highly organised with very good attention to detail. 

• A tactful and conscientious individual who can navigate through complex situations 

• Understands the importance of maintaining confidentiality

• A good understanding of charity governance. 

• Strong written and oral communication skills. 

• A motivated self-starter who can quickly translate issues into solutions. 

• A team player who can quickly build trusted relationships at all levels. 

• Strong communication and interpersonal skills. 

• Can confidently and professionally challenge and hold people to account. 

• The ability to manage several projects simultaneously whilst working at a high standard.

• Excellent IT skills including Microsoft Office. 

You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.

Send less to landfill and more to a good cause

A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.

We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.

A unique opportunity – about the role

This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual. 

As part of this role, you will:

Manage day-to-day app activity

• Review and manage business ‘offers’ and charity ‘needs’

• Provide the first response to inbound enquiries and support questions

• Verify eligibility of new charity sign-ups

• Process premium business account purchases and renewals

Support regional volunteer teams

• Onboard and train new volunteers

• Coordinate volunteer activity across the regional teams

Support ad-hoc projects, for example:

• Assist with the introduction and adoption of new app features

• Coordinate in-person events and conferences

• Conduct research for growth and partnership initiatives 

Lead operational maturity and process improvement

• Identify opportunities for automation and self-service to enable us to scale efficiently

• Identify and implement ways to scale volunteer activity

• Own the reporting of KPIs (e.g. app activity)

• Develop and maintain policies for business regulations and compliance

• Establish basic employment/HR processes (for you to become employee #1)

• Assist with and simplify bookkeeping and financial reporting

About you – who we're looking for

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Your experience:

• Entrepreneurial (ownership and development of an idea)

• Project management (formal or informal)

• Business operations (finance, HR, regulatory)

• Communications and teamwork

Your skills:

• Excellent organisation and planning skills, comfortable managing multiple competing priorities.

• Excellent digital skills, comfortable with learning new technologies.

• Excellent communicator, presenting complex information clearly in verbal and written form.

• Critical thinker, able to identify improvements to the way we work.

• Self-starter and a fast-learner.

Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.

Experience with the following applications is not required, but would be an advantage:

• Google Workspace (Mail, Chat, Docs)

• Zoom, Google Hangouts

• Stripe, Xero

• Google Looker / Big Query

• The A Good Thing app, naturally!

How we work

This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.

We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.

We look forward to hearing from you!

We have an exciting opportunity to join the Children and Young People's Safer Space+ project. We are recruiting for a Full Time Senior CYP Caseworker, to support children and young people who have experienced Domestic Abuse.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our office at Whitecross Studio's, 50 Banner Street, London, with flexibility of hybrid working. The role requires travelling to other VS offices across London.

As a Senior Children and Young Persons Caseworker, you will be required to:

• Conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.
• Provide one to one support to children and young people living in families affected by domestic abuse.
• Effectively manage a caseload of different risk level cases of approx. 10 and provide specialist support to reduce the risk and increase safety
• Review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.
• To consult with and involve children and young people in making decisions about themselves and the development of the service.
• Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by crime. Attend meetings as required.
• To advocate on behalf of children and young people affected by crime, to ensure the diverse needs of children and young people using the service are met.
• Manage up to 4 staff, conducting supervisions and case reviews, supporting and coaching your staff in their practice and personal development.

You will need to have the following essential skills:

• Experience of working directly with vulnerable children and young people aged 5 - 17, on a one to one basis, with a proven ability to work in creative and appropriate ways to engage with children and young people
• Experience with assessing risk and taking appropriate action to safeguard children and young people
• An understanding of the current issues for children and young people experiencing crime, including Serious youth violence, Sexual Violence, Domestic abuse and relationship abuse
• Experience of delivering effective multi-agency and partnership work, including building relationships with statutory and voluntary CYP service providers
• Effective organisational skills, including experience with planning, prioritising, managing crises and a caseload, and maintaining accurate and confidential case records
• Excellent written & verbal communication skills and Excellent IT skills including Word, Excel, databases, internet and Outlook

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme.  And we have just started a new 2025-29 strategy. Engagement is at the heart of both.

Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement.  Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and thought leadership to engagement.  Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.

You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model.  And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.

You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.

You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses.  And significant experience of cross-functional and cross-organisational strategic leadership.

Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics). 

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.

Our Head of Data and Business Intelligence is responsible for: 

• Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
• Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
• Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
• Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
• Collaborate with senior leadership to identify key data, insights, and reporting needs
• Improve and implement an organisational-wide logical data model and taxonomy
• Develop and manage a high-performance data and BI function and ensure practices continuously improves
• Chair a cross-organisational Data and Information Management Group

For this role we’re looking for:

• Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
• Expert knowledge of business intelligence concepts, data visualisation and analytic methods
• Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
• Experience of developing and managing a technical team, which provides advice and data related services across an organisation
• Experience in training and mentoring staff in the use of data
• Broad knowledge of information and data architecture
• Experience of managing external stakeholders and 3rd party suppliers

Closing date for applications: 9:00am on Thursday 15 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are looking for an experienced and passionate Membership Officer to work as part of our Fundraising Team, in our Office in London.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The objectives of the fundraising team are to generate additional income for the charity so that they can continue to provide and develop services to those severely affected by mental illness. We operate under the guidelines from the Fundraising Regulator and abide by the Fundraising Code of Practice.

How you will make a difference

Our members are central to our past and our future. Formed by carers of people living with a diagnosis of schizophrenia in 1972, our first members laid the foundations for the Charity that exists today, which now helps thousands of people severely affected by mental illness.

Our many thousands of campaigners, supporters and donors, along with our members, give Rethink Mental Illness its mandate. Members are an important source of volunteers for our governance and peer support groups. They help shape the direction of our work through our Annual General Meeting (AGM) and the work of the Board of Trustees and other committees. Membership also provides people with a sense of community and belonging to our organisation that helps them to cope with the demands of living with severe mental illness, whether they have direct experience, or are a carer, relative or friend.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.

We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and thought leadership to income generation.  Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.

You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.

You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters

You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate

Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Partnership Experience Manager (Maternity Cover)

Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)

Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)

Start Date: Date to be agreed (potentially August)

Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. 

We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process. 

We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months. 

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests. 

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

About the role

You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners. 

You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team  to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.

Key Responsibilities

The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Strategic Leadership and Management  - Hub Quality and Impact

• Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs

• Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme

• Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence

• Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.

Strategic Leadership and Management - Partnership Experience and Communications

• Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates

• Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner 

• Oversee whole partnership communications, including half termly partnership newsletters

• Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience

• Act as an ambassador for Challenge Partners, representing the organisation externally where required

• Lead an Account Management approach through providing clarity on the account management strategy and operations.

Oversight of partner experience and hub management operations 

• Line management of the Partnership Lead and one or two Partnership Co-ordinators

• Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately 

• Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs 

• Act as a point of escalation for any issues across hubs

• Identify hubs at risk, and lead on creating sustainable solutions with team members

• Work closely with the Finance Team to facilitate our invoicing processes for each academic year 

• Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work

• Oversee Pricing Governance processes

Leadership Responsibilities for all Managers

• Foster a collaborative, high-performance team culture.

• Provide coaching and mentorship to develop team members’ potential.

• Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.

• Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.

• Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.

General Responsibilities

• Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.

• Take ownership of personal development and actively contribute to team learning.

• Work flexibly, undertaking additional duties as required.

• Maintain high standards of health, safety, and welfare for yourself and others.

• Attend events and external meetings, which may require travel and occasional overnight stays.

Person Specification

• Strong commitment to Challenge Partners vision and mission.

• Proven track record in strategic leadership and managing key external relationships.

• Knowledge and experience of the education sector.

• Excellent interpersonal skills used to build positive relationships with diverse stakeholders.

• Strong written and verbal communication skills.

• Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).

• Proactive in improving processes, identifying risks and solving problems.

• Exceptional organisational skills, with the ability to prioritise and adapt to changing needs

How to apply

Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.

• First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)

• Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)

A note on AI 

At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.

Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.

DEI Statement

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age. 

Safeguarding Statement

Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references. 

No agencies please.

Position: Director of External Affairs
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of External Affairs a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.

We’re looking for an experienced and focused leader who has the ability to drive forward our brilliant Policy & Evidence, Campaign & Public Affairs and PR teams. We’re looking for someone who can work collaboratively across the organisation to ensure our work has a positive impact for the MS community.

With the ability to provide strategic and thought leadership, you’ll act as the leading authority on matters relating to external affairs, providing advice across the organisation including to the Executive Group and Trustees.

You’ll have significant experience of developing and implementing relevant external affairs strategies and of successfully leading policy, communications or campaigning functions in an organisation of comparable size and complexity. You’ll also need to be influential both internally and externally, including representing the MS Society at a range of external meetings with a variety of audiences.

As well as leading on planning and budget setting for the external affairs functions, as a member of the leadership team, you will also contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.

We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting high performing teams and enabling them to do their best for the MS community.

Closing date for applications: 9:00 am Monday 12 May 2025

Anticipated interview date:

First interviews: Friday 23 May 2025

Second interviews: Wednesday 28 May 2025 or Thursday 29 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Training Administrator provides overall administrative support to Bild’s Workforce Development & Qualifications as well as being the first point of contact for Respond training, from enquiry through to the end of the training taking place and managing any issues that arise.

This includes general training enquiries, drawing up training contracting agreements, coordinating trainers, setting up training arrangements, collating evaluations, booking of trains and venues, and refreshments. Communicating with participants and trainers regularly and troubleshooting where necessary.

The Training Administrator ensures the customer journey is sensitively managed and the training enquiries and bookings are effectively managed from referral or enquiry to delivery.

The Training Administrator works with Responds Lead Trainer and is responsible for the operational delivery of the current external and internal training programme.

They will both manage and administer all bookings and must therefore have strong administrative and organisational skills

An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe. 

The role sits within our Salesforce team, supporting all our countries internationally. 

The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency. 
 

About Mission Without Borders International 

Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce. 

This position is within MWB International.  
 

About the role 

Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation. 

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests. 

With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades. 

Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests. 

The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives. 

Who we are looking for 

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. 

You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

Payroll & HR Assistant

Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?

We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.

As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.

If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.

For more information, please read the job description.

Responsibilities:

• Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
• Ensure all statutory and voluntary deductions are correctly applied.
• Handle queries from staff and managers regarding pay and benefits.
• Support recruitment processes and general HR administration.
• Ensure compliance with HMRC, pension providers, and payroll-related legislation.
• Assist in annual payroll processes, including year-end and P11D submissions.
• Play a key role in keeping internal systems up to date and in line with best practice.
• Regularly attend Head Office prayer times.
• Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.

Skills/Experience:

• At least 1 year of payroll experience, including PAYE knowledge.
• Familiarity with Sage Payroll (or similar system).
• Strong organisational and time management skills.
• High attention to detail and data accuracy.
• Strong communication and interpersonal skills.
• Comfortable using Microsoft Word, Excel, and Outlook.
• Able to work independently and as part of a team.
• Creative thinker and problem-solver.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

Full-time, 35 hours per week

Benefits:

• Remote/hybrid working (Head Office: Tower Bridge, London)
• 5 weeks’ paid holiday per year, plus bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.